Dimplex SP120, SP220, SP320, SP820, SP1 Wallfire Installation And Operation Instructions Manual

08/19217/4 (UK) Issue 4

SP1 Wallfire

SP2 Wallfire

SP3 Wallfire

SP8 Wallfire

The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility
(EMC) EN55014, EN60555-2 and EN60555-3 which cover the essential requirements of EEC Directives 73/23 and 89/336

1

SP1

SP2

SP3

SP8

610

500

100
min.

300 min.

185

min

.

100 495

587

180

300 min.

100
min.

519

600

300 min.

201

181

578

100
min.

675

300 min.

'X'

'X'

a

c

d

b

2

3

4

5

6

7

(c)

(a)

(b)

8

9

10

11

12

a

b

(a)

(c)

(b)

Important Safety Advice

When using electrical appliances, basic precautions
should be followed to reduce the risk of fire, electric
shock, and injury to persons, including the following:

If the appliance is damaged, check immediately with the
supplier before installation and operation.

Do not use this heater in the immediate surroundings
of a bath, shower or swimming pool.

Do not use outdoors.

This heater must not be located immediately above or
below a fixed socket outlet or connection box.

Do not cover or obstruct in any way the heat outlet grille
located underneath the heater. Overheating will result if
the heater is accidentally covered.

In the event of a fault unplug the heater.

Unplug the heater when not required for long periods.

The supply cord must be placed on the right hand side
of the heater away from the heat outlet underneath the
heater.

Although this heater complies with safety standards, we
do not recommend its use on deep pile carpets or on
long hair type of rugs.

This appliance is not intended for use by children or other
persons without assistance or supervision if their
physical, sensory or mental capabilities prevent them
from using it safely. Children should be supervised to
ensure that they do not play with the appliance.

The appliance must be positioned so that the plug is
accessible.

If the supply cord is damaged it must be replaced by the
manufacturer or service agent or similarly qualified
person in order to avoid a hazard.

Caution: In order to avoid a hazard due to inadvertent
resetting of the thermal cut-out, this appliance must not
be supplied through an external switching device, such
as a timer, or connected to a circuit that is regularly
switched on and off by the utility.

Electrical

WARNING – THIS APPLIANCE MUST BE EARTHED

This heater must be used on an AC ~ supply only and the voltage
marked on the heater must correspond to the supply voltage.
Do not switch the appliance on until properly installed. Please
read all the safety warnings and operating instructions.

General

Unpack the heater carefully and retain the packaging for
possible future use, in the event of moving or returning the fire
to your supplier.

Contents of Carton.

• Heater.

• Wall fixing bracket.

• Fixing screws and wall plugs.

• Remote control and batteries ( 3 AAA’s type).

• Spare bulb.

Do not connect the heater to an electricity supply until it is
installed on a wall correctly. - see ‘Installation’.
A choice of 1kW or 2kW heat output is provided by the fan
heater, which is concealed underneath the unit.

Dimplex Wall Fires
Model(s): SP120, SP220, SP320 & SP820

IMPORTANT: THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE

The heater can be used remotely or manually. - see ‘Operation’.
General features of remote control are:

• Heat output can be increased or decreased according

to your particular requirements.

• The illumination of fuel effect can be increased or

decreased.

Please note: Used in an environment where background noise
is very low, it may be possible to hear the fan which operates
the flame effect. This is normal and should not be a cause for
concern.

Installation

Do not connect appliance until properly fixed to the wall
and the Instruction leaflet is read fully.

The minimum distances must be observed.

For installation of the appliance, care must be taken not to
damage concealed cables.

Please be careful while drilling the holes.
This model is designed to be permanently fixed to a wall at a

minimum height of 300mm.
The wall bracket must be fitted horizontally and the cable routed

to the bottom right of the heater as in Fig. 1.
A height of 600mm from bottom of heater to floor is recommended

for optimum viewing of fuel bed (see Fig. 2 for recommended
fixing dimensions).

For optimum viewing mark the top two screw fixing positions on
wall in accordance with the recommended fixing dimensions ­see Fig. 2.

Fix the wall bracket using the two plugs and screws provided ­see Fig. 3.

Carefully lift the heater up ensuring that the top rear ledge of
heater engages the wall bracket and is sitting centrally positioned

- see Fig. 4 (b).
Rotate the bottom fixing bracket down - see Fig 4. (c).
Gently bring the heater level with the wall - see Fig 4. (d).
Mark the bottom hole position (see Fig. 5), remove the heater

ensuring that the bottom fixing bracket is rotated up.
Drill and fit wall plug.
Refit the heater to the wall fixing bracket (i.e. follow steps as in

Fig. 4 a, b, c and d above) and rotate the bottom fixing bracket
down again and use the screw provided to permanently fix the
heater in place.

The heater should not be connected until the instruction leaflet
is read fully.

Manual & Remote Operation

The switches are located at the right hand side of the heater.
The Standby switch must first be turned ‘ON’ to operate the heater

manually or by remote control.
Note: It takes some time for the receiver to respond to the

transmitter. DO NOT PRESS the buttons more than once within
two seconds for correct operation.

To go to the previous settings press the button.

Setting Operation Setting

Flame Effect Bottom Neon

Flame Effect & 1Kw Heat Press the ‘ I ’ button Middle Neon

Flame Effect & 2Kw Heat Press the ‘ I ’ button again Top Neon

Pressing the button on the remote turns off the light & heat

settings. To resume press the button until the desired setting
is reached - see Fig. 8.

To increase or decrease the brightness of the flames, use the
dimmer button or the button on the Remote Control. The heat
setting will remain the same.
To turn off the power the Standby Switch must be turned ‘OFF’.

Instructions for fitting pebbles - SP8 only

The SP8 model is provided with a pebble fuel effect. To fit follow
the instructions given below.

Warning - The pebbles should only be placed on to the fuel
effect once the fire has been fully secured to the wall.

This should only be done when the appliance is switched
off.

The front panel will need to be removed in order to place the
pebbles on the fuel bed.

Warning - The front panel is heavy and easily damaged.

1. Remove the two screws which hold the front panel in place ­see Fig. 9.

2. While holding the front by its sides with both hands carefully
tilt forwards and then lift up and out - see Fig. 9b.

3. Place the front panel flat on a protective surface such as a
matt with the glass facing away from the floor.

4. Remove the pebbles from the packaging and arrange on the
fuel bed.

5. Refit the front panel ensuring that its base is held in place i.e.
that it slots into the channel on the frame (see Fig. 10c) reversing
the steps as outlined previously.

Lamp Replacement

WARNING – ALWAYS DISCONNECT FROM THE POWER
SUPPLY BEFORE REMOVING LAMPS.

Warning - The lamps reach high temperatures during operation.

For this reason, allow the lamps to cool down after switching off
the appliance.

The front panel will need to be removed in order to change lamps
– see Fig. 9.

Warning - The front panel is heavy and easily damaged.
The front panel is fixed with two screws on top and is supported

underneath by the chassis see Fig. 9.
Care is needed to avoid the front panel falling forward while

removing the screws see Fig. 9a.
While holding the front by its sides with both hands carefully tilt

forwards and then lift up and out - see Fig. 9b.
Place the front panel flat on a protective surface such as a matt

with the glass facing away from the floor.

To gain access to lamps please apply the following
procedure:

Remove two screws securing fuel effect. Holding the logs
carefully lift up (1) and out (2) for SP1,2 & 3 models - see Fig.

10.
For the SP8 model remove the pebbles and carefully place to

one side.
Carefully slide the flexible rotisserie (see Fig. 11a) to one side

ensuring that the rubber grommet is not lost – see Fig. 11b.
Remove the defective lamp by unscrewing it (see Fig. 12).
Replace with a 60W E14 SES Clear Candle bulb, rotating it.

Take care not to over-tighten the lamp.

Steps for reassembling the heater

1. Refit the rotisserie making sure that the rubber grommet is

carefully pushed into the slotted hole on the axial bracket (see

Fig. 11c).

2. Refit the fuel effect ensuring that the fuel effect bracket (see
Fig. 10b) on the fuel effect slots in between the fuel effect
retaining bracket and the inner glass (see Fig. 10a).

3. Refit the front panel (ensuring that its base is held in place i.e.

that it slots into the channel on the frame (see Fig. 10c) reversing
the steps as outlined previously.

Thermal Safety Cut-out

For your safety, this appliance has been fitted with thermal cut­out. In the event that the product overheats, the cut-out switches
the heat off automatically.

To bring the heat back into operation, remove the cause of the
overheating, then unplug or turn off the electrical supply to the
heater for up to 10 minutes.

When the heater has cooled sufficiently, re-connect and switch
on the heater.

Caution: In order to avoid a hazard due to inadvertent resetting
of the thermal cut-out, this appliance must not be supplied
through an external switching device, such as a timer, or
connected to a circuit that is regularly switched on and off by
the utility.

Recycling

For electrical products sold within the
European Community.

At the end of the electrical products useful
life it should not be disposed of with
household waste. Please recycle where
facilities exist. Check with your Local
Authority or retailer for recycling advice in
your country.

Cleaning

WARNING – ALWAYS DISCONNECT FROM THE POWER
SUPPLY BEFORE CLEANING THE HEATER.

For general cleaning use a soft clean duster – never use
abrasive cleaners. The glass viewing screen should be
cleaned carefully with a soft cloth. DO NOT use proprietary
glass cleaners.

After Sales Service

Your product is guaranteed for one year from the date of
purchase.

Within this period, we undertake to repair or exchange this
product free of charge (excluding lamps & subject to
availability) provided it has been installed and operated in
accordance with these instructions.

Your rights under this guarantee are additional to your statutory
rights, which in turn are not affected by this guarantee.

Should you require after sales service you should contact our
customer services help desk on 0870 727 0101. It would
assist us if you can quote the model number, series, date of
purchase, and nature of the fault at the time of your call. The
customer services help desk will also be able to advise you
should you need to purchase any spares.

Please do not return a faulty product to us in the first instance
as this may result in loss or damage and delay in providing
you with a satisfactory service.

Please retain your receipt as proof of purchase.

Glen Dimplex UK Limited
Millbrook House
Grange Drive
Hedge End
Southampton
Hampshire. SO30 2DF

UK customer help line (8.00AM – 6.00PM Mon-Fri; 8.30AM-1.00PM Sat)

Customer Services: Tel. [phone]

Fax. [phone]
e-mail [e-mail]

Republic of Ireland Tel. [phone]

[c] Glen Dimplex UK Limited
All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of Glen Dimplex UK Limited.