Dimplex EWF-SS, RWF-DG Service Manual

Service Manual

Model
EWF-SS
RWF-DG

UL Part Number
6903950300

IMPORTANT SAFETY INFORMATION: Always read this manual rst before attempting to service this replace. For your

safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or prop­erty damage.

Dimplex North America Limited

1367 Industrial Road

1-888-346-7539
In keeping with our policy of continuous product development, we reserve the right to make changes without notice.

© 2011 Dimplex North America Limited

Cambridge ON Canada N1R 7G8

www.dimplex.com

REV PCN DATE

00 - 2-SEP-11

7400420000R01

TABLE OF CONTENTS

OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

EXPLODED PARTS DIAGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

WIRING DIAGRAM ............................................................... 6

PREPARATION FOR SERVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

HEATER ASSEMBLY REPLACEMENT ............................................... 7

FLICKER MOTOR REPLACEMENT .................................................. 8

LIGHT HARNESS REPLACEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

SWITCH REPLACEMENT – (MAIN POWER OR HEAT ON/OFF) . . . . . . . . . . . . . . . . . . . . . . . . . . 9

THERMOSTAT REPLACEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

REMOTE RECEIVER BOARD REPLACEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

POWER CORD REPLACEMENT ................................................... 10

ASSEMBLY PART PICTURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

TROUBLESHOOTING GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Always use a qualied technician or service agency to repair this replace.

!

NOTE: Procedures and techniques that are considered important enough to emphasize.

CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.

WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of re, serious

injury, or death.

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OPERATION

Figure 1

Front View

Bottom View

The controls are located on the bottom surface of the

Sahara replace on the right side (Figure 1).

A. Main ON/OFF Switch

The switch has two ON positions marked with
“Manual”.

The “Manual” position is for manual operation. In this
position the built-in remote control is by-passed.

The

position is for operating the unit with the provided

remote control.

When in

OFF buttons of the remote control.

When the switch is in the center position the unit is off.

position the unit is operated with the ON and

Control Location

A

C

B

and

Remote Control

The replace is supplied with a radio frequency remote

control. This remote control has a range of approximately

50 feet (15.25 m), it does not have to be pointed at the
replace and can pass through most obstacles (including
walls). It is supplied with one of hundreds of independent

frequencies to prevent interference with other units.

!

NOTE: Before attempting any operation with the
remote, pull the plastic insulator strip out from between

the remote casing and battery cover (Figure 2).

Remote Control Initialization/Reprogramming

If the hand held transmitter or receiver board has been
replaced, follow these steps to initialize the transmitter and
receiver:

Ensure that power is supplied through the main service 1.
panel.
Turn Main On/Off Switch to 2. (Figure 1A).
Within3. 10 seconds press any button on the remote
control transmitter. If the unit does not initialize, turn the
main power switch off for 30 seconds and try starting at

Step 1.
This will synchronize the remote control transmitter and
receiver.

Remote Control Usage

The remote control operates the replace levels
sequentially (from off): ames only; to ames and low heat;
to ames and high heat.

The level is increased every time the ON button is pressed

on the remote control transmitter and the replace can be
turned off at any point by pressing the OFF button.

B. Heater ON Switch

The Heater ON/OFF Switch supplies power to the heater

fan and the heater element. When the switch is in the ON
position the heater operates if the thermostat calls for heat.

C. Heater Thermostat Control

To adjust the temperature to your individual requirements,
turn the thermostat control clockwise all the way to turn
on the heater. When the room reaches the desired
temperature, turn the thermostat knob counter clockwise
until you hear a click. Leave in this position to maintain the

room temperature at this setting. For additional heat, turn

clockwise until you hear the click again and the heater will
turn on.

Resetting the Temperature Cutoff Switch

Should the heater overheat, an automatic cut out will turn

the replace off and it will not come back on without being

reset. It can be reset by switching the Main On/Off Switch

to Off and waiting ve (5) minutes before switching the unit

back on.

CAUTION: If you need to continuously reset the heater,

disconnect power and call Dimplex customer service at

1-888-DIMPLEX (1-888-346-7539).

Battery Replacement

To replace the battery:

Slide battery cover open on the hand held transmitter 1.

(Figure 2).

Install one (1) 12-Volt (A23) battery in the battery 2.

holder.

Close the battery cover3.

Battery must be recycled or disposed of properly.
Check with your Local Authority or Retailer for
recycling advice in your area.

Figure 2

On

Button

Off Button

Plastic
Strip

Battery
Cover

3

MAINTENANCE

WARNING: Disconnect power before attempting any

maintenance or cleaning to reduce the risk of re, electric

shock or damage to persons.

Figure 3

Light Bulb Replacement

Allow at least ve (5) minutes for light bulbs to cool before

touching bulbs to avoid accidental burning of skin.

Light bulbs need to be replaced when you notice a dark

section of the ame or when the clarity and detail of the log
exterior disappears. There are two (2) bulbs under the log
set which generate the ames and embers.

Helpful Hints: It is a good idea to replace all light bulbs
at one time if they are close to the end of their rated life.
Group replacement will reduce the number of times you
need to open the unit to replace light bulbs.

Light Bulb Requirements: Quantity of three (3) – 60 Watt
chandelier or candelabra bulbs with E-12 (small) socket
base, 120 Volt.

DO NOT EXCEED 60-WATTS PER BULB.

Bulb Replacement Instructions:

Unplug the unit from the outlet.1.

Remove glass assembly as shown in Figure 3.2.

Reach in and turn the burnt-out bulb(s) (or all bulbs) 3.

counter-clockwise to remove.

Replace with new bulbs.4.

Fit glass assembly back in place.5.

Plug in the Sahara replace.6.

Glass Cleaning

The front glass is cleaned in the factory during the
assembly operation. During shipment, installation,
handling, etc., the front glass may collect dust particles,
these can be removed by dusting lightly with a clean dry
cloth.

To remove ngerprints or other marks, the glass can be

cleaned with a damp cloth. The glass should be completely
dried with a lint free cloth to prevent water spots. To
prevent scratching, do not use abrasive cleaners or spray
liquids on the glass surface.

Sahara Fireplace Surface Cleaning

To remove ngerprints or other marks, the exterior nish

can be cleaned with a damp cloth with a mild detergent.
The surface should be completely dried with a lint free cloth
to prevent water spots.

To prevent scratching, do not use abrasive cleaners or
spray liquids on any surface.

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2

3

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EXPLODED PARTS DIAGRAM

13

14

7

3

1

2

9

4

10

13

12

8

11

6

Replacement Parts List

Heater Assembly1. ..................2200490600RP

Glass Assembly2. . . . . . . . . . . . . . . . . . . 6904190200RP

Flicker Motor3. .....................2000210300RP

Flicker Assembly 4. . . . . . . . . . . . . . . . . . 5901070200RP

Cutout5. ..........................2300270400RP

Cord Set6. . . . . . . . . . . . . . . . . . . . . . . . . 4100190100RP

Lampholder Wire Assembly7. . . . . . . . . . 2500450100RP

Remote Receiver8. . . . . . . . . . . . . . . . . . 3000380200RP

3-Position Switch 9. .................2800071100RP

2-Position Switch10. . . . . . . . . . . . . . . . . . 2800070200RP

Thermostat11. . . . . . . . . . . . . . . . . . . . . . . 2300150100RP

Terminal Block12. ....................4000070100RP

Capacitor13. ........................2300030100RP

Remote Control14. ...................3000370500RP

Control Knob15. .....................8800620100RP

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