Dimplex RLG20BR, RLG25BR, RLG25FC, RLG20FC, RLG25 Service Manual

Service Manual

Model
RLG20
RLG20BR
RLG20FC
RLG25
RLG25BR
RLG25FC

Part Number
6909740159
6909740400
6909740500
6909760159
6909760200
6909760300

IMPORTANT SAFETY INFORMATION: Always read this manual rst before attempting to service this log grate. For your

safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or prop­erty damage.

7400950000R01

TABLE OF CONTENTS

Operation ...........................................................3

RLG20, RLG20BR, RLG20FC, RLG25BR, RLG25FC .....................3

RLG25 ..........................................................4

Maintenance .........................................................5

Exploded Parts Diagrams

RLG20, RLG20BR, RLG20FC .......................................6

RLG25 ..........................................................7

RLG25BR, RLG25FC ..............................................8

Wiring Diagram ......................................................9

RLG20 ..........................................................9

RLG25 ..........................................................9

RLG20BR, RLG20FC .............................................10

RLG25BR, RLG25FC .............................................10

Back Log Replacement ...............................................11

Log Set Replacement ................................................11

Flame LED Strip and Coloured LED Strip Replacement ....................12

Back Light Assembly Replacement .....................................12

Main Control Board Replacement ......................................12

Power Supply Replacement ...........................................13

IR Key Board Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Power Cord Replacement .............................................13

Flicker Motor Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Heater Assembly Replacement ........................................14

Troubleshooting Guide ...............................................16

Always use a qualied technician or service agency to repair this log grate.

!

NOTE: Procedures and techniques that are considered important enough to emphasize.

CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.

WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of re, serious

injury, or death.

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Operation

RLG20

Manual Control

The manual controls for the Revillusion are located on the
right-front leg of the log grate.

Power

Press to turn the ame e󰀨ect on and activate the
previous heat setting (O󰀨, Low, or High). Press again
to put the unit in standby mode.

Heat

• Heat On

Press to set the heat to Low (indicated by 1 short
beep). Press again to set the heat to High (indicated
by 2 short beeps).

• Heat O󰀨
Press to turn heat O󰀨 (indicated by 1 long beep).

NOTE: After the heater is switched o󰀨, the fan will

!

continue on for 60 seconds before turning o󰀨. The
log LEDs remain On when the heater is ON and the
ame e󰀨ect is O󰀨.

360o Light

Press multiple times to change the LEDs on the
sides and back of the unit from white ickering to
white solid to O󰀨. (This feature is active only when
the ame e󰀨ect is On.)

Power

Press to activate the current standby state (On/O󰀨).

• Standby State On

Press to turn everything O󰀨. Press again to active the
previous ame e󰀨ect state.

• Standby State O󰀨

Press to activate the previous ame e󰀨ect state.

- If the ame e󰀨ect was On, the previous heat setting
will be activated (High, Low, or O󰀨).

- If the ame e󰀨ect was O󰀨, the previous heat setting
will be activated (High or Low).

Press again to turn everything O󰀨.

Flame

Press to light the back log, grate log, and ember mat
(optional), and start the ame e󰀨ect.

Heat

• Heat On

Press to set the heat to Low (indicated by 1 short
beep). Press again to set the heat to High (indicated
by 2 short beeps).

• Heat O󰀨

Brightness

Press multiple times to toggle the log set LEDs
through its four brightness settings.

Remote Control

The replace is supplied with a multi-function remote con­trol.

The remote control has a range of approximately 30 ft (9
m). To operate correctly, the remote control must be pointed
toward the front of the unit.

Press to turn heat O󰀨 (indicated by 1 long beep).

NOTE: After the heater is switched o󰀨, the fan will

!

continue on for 60 seconds before turning o󰀨. The log
LEDs remain On when the heater is ON and the ame

e󰀨ect is O󰀨.

360o Light

Press multiple times to change the LEDs on the
sides and back of the unit from white ickering to
white solid to O󰀨. (This feature is active only when
the ame e󰀨ect is On.)

Brightness

Press multiple times to toggle the log set LEDs

3

RLG25

Manual Control

The manual controls for the Revillusion are located on the
right-front leg of the log grate.

Power

Press to turn the ame e󰀨ect on and activate the
previous heat setting (O󰀨, Low, or High). Press again
to put the unit in standby mode.

Heat

• Heat On

Press to set the heat to Low (indicated by 1 short
beep). Press again to set the heat to High (indicated
by 2 short beeps).

• Heat O󰀨
Press to turn heat O󰀨 (indicated by 1 long beep).

NOTE: After the heater is switched o󰀨, the fan will

!

continue on for 60 seconds before turning o󰀨. The
log LEDs remain On when the heater is ON and the
ame e󰀨ect is O󰀨.

Color Themes

Press multiple times to change the LED lights from:
ame base yellow, ame base blue, ame base
yellow with yellow 360 LEDs, ame base blue with
360 LEDs. (Feature is active only when the ame
e󰀨ect is On.)

Brightness

Press multiple times to toggle the log set LEDs
through its four brightness settings.

Remote Control

The replace is supplied with a multi-function remote con­trol.

The remote control has a range of approximately 30ft (9m).
To operate correctly, the remote control must be pointed
toward the front of the unit.

Power

Press to activate the current standby state (On/O󰀨).

• Standby State On

Press to turn everything O󰀨. Press again to active the
previous ame e󰀨ect state.

• Standby State O󰀨

Press to activate the previous ame e󰀨ect state.

- If the ame e󰀨ect was On, the previous heat setting
will be activated (High, Low, or O󰀨).

- If the ame e󰀨ect was O󰀨, the previous heat setting
will be activated (High or Low).

Press again to turn everything O󰀨.

Flame

Press to light the back log, grate log, and ember mat,
and start the ame e󰀨ect.

Heat

Heat On
Press to set the heat to Low (indicated by 1 short
beep). Press again to set the heat to High (indicated
by 2 short beeps).

• Heat O󰀨
Press to turn heat O󰀨 (indicated by 1 long beep).

NOTE: After the heater is switched o󰀨, the fan will

!

continue on for 60 seconds before turning o󰀨. The
log LEDs remain On when the heater is ON and the
ame e󰀨ect is O󰀨.

360o Light

Press multiple times to change the LEDs on the
sides and back of the unit from natural yellow
ickering to yellow solid to white ickering to white
solid to O󰀨. (Feature is active only when the ame
e󰀨ect is On.)

Brightness

Press multiple times to toggle the log set LEDs
through its four brightness settings.

Color Themes

Press multiple times to change the ame base colors
from Yellow to Blue to O󰀨. (Feature is active only
when the ame e󰀨ect is On.)

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Operation

RLG20BR, RLG20FC, RLG25BR,
RLG25FC

Manual Control

The manual controls for the Revillusion are located on the
right-front leg of the log grate.

Power

Press to turn the ame e󰀨ect on and activate the
previous heat setting (O󰀨, Low, or High). Press again
to put the unit in standby mode.

Heat

• Heat On

Press to set the heat to Low (indicated by 1 short
beep). Press again to set the heat to High (indicated
by 2 short beeps).

• Heat O󰀨
Press to turn heat O󰀨 (indicated by 1 long beep).

NOTE: After the heater is switched o󰀨, the fan will

!

continue on for 60 seconds before turning o󰀨. The
log LEDs remain On when the heater is ON and the
ame e󰀨ect is O󰀨.

NOTE: The heater will only turn on when the ame

!

e󰀨ect is on.

360o Light

Press multiple times to change the LEDs on the
sides and back of the unit from white ickering to
white solid to O󰀨. (This feature is active only when
the ame e󰀨ect is On.)

Brightness

Press multiple times to toggle the log set LEDs
through its four brightness settings.

Remote Control

The replace is supplied with a multi-function remote con­trol.

The remote control has a range of approximately 30 ft (9
m). To operate correctly, the remote control must be pointed
toward the front of the unit.

Power

Press to turn the ame e󰀨ect on and activate the
previous heat setting (O󰀨, Low, or High). Press again
to put the unit in standby mode.

Flame

Press to light the back log, grate log, and ember mat,
and start the ame e󰀨ect.

Heat

• Heat On

Press to set the heat to Low (indicated by 1 short
beep). Press again to set the heat to High (indicated
by 2 short beeps).

• Heat O󰀨
Press to turn heat O󰀨 (indicated by 1 long beep).

NOTE: After the heater is switched o󰀨, the fan will

!

continue on for 60 seconds before turning o󰀨. The
log LEDs remain On when the heater is ON and the
ame e󰀨ect is O󰀨.

NOTE: The heater will only turn on when the ame

!

e󰀨ect is on.

360o Light

Press multiple times to change the LEDs on the
sides and back of the unit from white ickering to
white solid to O󰀨. (This feature is active only when
the ame e󰀨ect is On.)

Brightness

Press multiple times to toggle the log set LEDs
through its four brightness settings.

5

Maintenance

General Maintenance

Inspect the log set regularly, depending upon conditions,
and at a minimum yearly intervals. Remove dust and clean
the logs, mat, grate, and base as required.

Except for installation and cleaning described in this manu­al, an authorized service representative should perform any
other servicing.

WARNING: Disconnect power and allow heater to cool
before attempting any maintenance or cleaning to reduce
the risk of fire, electric shock, or injury.

Clean Logs and Base

The log set should not be operated with an accumulation of
dust or dirt on or in the unit, as this can cause a build up of
heat and eventual damage.

Dust and vacuum the log set as needed. Use a damp cloth
and a mild detergent to clean painted surfaces of the fire­place. Never use abrasive cleaners.

Clean Mirage™ Flame Panel

The Mirage™ Flame Panel is cleaned in the factory during
the assembly operation. During shipment, installation, han­dling, etc., the screen may collect dust particles; these can
be removed by dusting lightly with a clean dry cloth.

To remove fingerprints or other marks, clean the Mirage™
Flame Panel reflector screen with a damp cloth. Never use
abrasive cleaners. Dry the screen completely with a lint free
cloth to prevent water spots.

Battery Replacement

To replace the battery:

1. Push the release tab toward the center and slide the

battery cover open.

2. Install 3V Lithium battery in the battery holder. The

positive (+) side of the battery faces up.

3. Close the battery cover.

OPEN ---- OUVRIR
PUSH ---- POUSSER
RELEASE ---- DÉGAGER

Lithium Battery--Batterie au lithium

CR2025/2032

OPEN

RELEASE

PUSH

Battery must be recycled or disposed of properly.
Check with your Local Authority or Retailer for
recycling advice in your area.

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