Dimplex RLG25, RLG20 User Manual

Service Manual

Model RLG20 RLG25

Part Number 6909740159 6909760159

IMPORTANT SAFETY INFORMATION: Always read this manual rst before attempting to service this log grate. For your

safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage.

Dimplex North America Limited

1367 Industrial Road Cambridge ON Canada N3H 4W3

1-888-346-7539 www.dimplex.com In keeping with our policy of continuous product development, we reserve the right to make changes without notice.

REV PCN DATE

00 - 19-OCT-16

7400950000R00

TABLE OF CONTENTS

OPERATION .........................................................3

RLG20 ...........................................................3

RLG25 ...........................................................4

MAINTENANCE ......................................................5

EXPLODED PARTS DIAGRAM - RLG20 ...................................6

REPLACEMENT PARTS LIST - RLG20 ....................................6

EXPLODED PARTS DIAGRAM - RLG25 ...................................7

REPLACEMENT PARTS LIST - RLG25 ....................................7

WIRING DIAGRAM ....................................................8

RLG25 ...........................................................8

RLG20 ...........................................................8

BACK LOG REPLACEMENT ............................................9

LOG SET REPLACEMENT .............................................9

FLAME LED STRIP AND COLOURED LED STRIP REPLACEMENT ...........10

BACK LIGHT ASSEMBLY REPLACEMENT ...............................10

MAIN CONTROL BOARD REPLACEMENT ...............................10

POWER SUPPLY REPLACEMENT ......................................11

IR KEY BOARD REPLACEMENT .......................................11

POWER CORD REPLACEMENT ........................................11

FLICKER MOTOR REPLACEMENT .....................................12

HEATER ASSEMBLY REPLACEMENT ...................................12

TROUBLESHOOTING GUIDE ..........................................14

Always use a qualied technician or service agency to repair this log grate.

NOTE: Procedures and techniques that are considered important enough to emphasize.

CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.

WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of re, serious

injury, or death.

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OPERATION

RLG20

Manual Control

The manual controls for the Revillusion are located on the right-front leg of the log grate.

Power

Press to turn the ame effect on and activate the

previous heat setting (Off, Low, or High). Press again to put the unit in standby mode.

Heat

• Heat On Press to set the heat to Low (indicated by 1 short beep). Press again to set the heat to High (indicated by 2 short beeps).

• Heat Off Press to turn heat Off (indicated by 1 long beep).

NOTE: After the heater is switched off, the fan will

continue on for 60 seconds before turning off. The log LEDs remain On when the heater is ON and the

ame effect is Off.

360o Light

Press multiple times to change the LEDs on the

sides and back of the unit from white ickering to

white solid to Off. (This feature is active only when

the ame effect is On.)

Power

Press to activate the current standby state (On/Off).

•Standby State On Press to turn everything Off. Press again to active the

previous ame effect state.

•Standby State Off

Press to activate the previous ame effect state.

- If the ame effect was On, the previous heat setting will be activated (High, Low, or Off).

- If the ame effect was Off, the previous heat setting will be activated (High or Low).

Press again to turn everything Off.

Flame

Press to light the back log, grate log, and ember mat

(optional), and start the ame effect.

Heat

• Heat On Press to set the heat to Low (indicated by 1 short beep). Press again to set the heat to High (indicated by 2 short beeps).

• Heat Off

Brightness

Press multiple times to toggle the log set LEDs through its four brightness settings.

Remote Control

The replace is supplied with a multi-function remote control.

The remote control has a range of approximately 30 ft (9 m). To operate correctly, the remote control must be pointed toward the front of the unit.

Press to turn heat Off (indicated by 1 long beep).

NOTE: After the heater is switched off, the fan will

continue on for 60 seconds before turning off. The log

LEDs remain On when the heater is ON and the ame

effect is Off.

360o Light

Press multiple times to change the LEDs on the

sides and back of the unit from white ickering to

white solid to Off. (This feature is active only when

the ame effect is On.)

Brightness

Press multiple times to toggle the log set LEDs

through its four brightness settings.

RLG25

Manual Control

The manual controls for the Revillusion are located on the right-front leg of the log grate.

Power

Press to turn the ame effect on and activate the

previous heat setting (Off, Low, or High). Press again to put the unit in standby mode.

Heat

• Heat On Press to set the heat to Low (indicated by 1 short beep). Press again to set the heat to High (indicated by 2 short beeps).

• Heat Off Press to turn heat Off (indicated by 1 long beep).

NOTE: After the heater is switched off, the fan will

continue on for 60 seconds before turning off. The log LEDs remain On when the heater is ON and the

ame effect is Off.

Color Themes

Press multiple times to change the LED lights from:

ame base yellow, ame base blue, ame base yellow with yellow 360 LEDs, ame base blue with 360 LEDs. (Feature is active only when the ame

effect is On.)

Brightness

Press multiple times to toggle the log set LEDs through its four brightness settings.

Remote Control

Power

Press to activate the current standby state (On/Off).

•Standby State On Press to turn everything Off. Press again to active the

previous ame effect state.

•Standby State Off

Press to activate the previous ame effect state.

- If the ame effect was On, the previous heat setting will be activated (High, Low, or Off).

- If the ame effect was Off, the previous heat setting will be activated (High or Low).

Press again to turn everything Off.

Flame

Press to light the back log, grate log, and ember mat,

and start the ame effect.

Heat

Heat On Press to set the heat to Low (indicated by 1 short beep). Press again to set the heat to High (indicated by 2 short beeps).

• Heat Off Press to turn heat Off (indicated by 1 long beep).

NOTE: After the heater is switched off, the fan will

continue on for 60 seconds before turning off. The log LEDs remain On when the heater is ON and the

ame effect is Off.

360o Light

Press multiple times to change the LEDs on the sides and back of the unit from natural yellow

ickering to yellow solid to white ickering to white solid to Off. (Feature is active only when the ame

effect is On.)

The replace is supplied with a multi-function remote control.

The remote control has a range of approximately 30ft (9m). To operate correctly, the remote control must be pointed toward the front of the unit.

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Brightness

Press multiple times to toggle the log set LEDs through its four brightness settings.

Color Themes

Press multiple times to change the ame base colors from Yellow to Blue to Off. (Feature is active only when the ame effect is On.)

MAINTENANCE

General Maintenance

Inspect the log set regularly, depending upon conditions, and at a minimum yearly intervals. Remove dust and clean the logs, mat, grate, and base as required.

Except for installation and cleaning described in this manual, an authorized service representative should perform any other servicing.

WARNING: Disconnect power and allow heater to cool before attempting any maintenance or cleaning to reduce the risk of fire, electric shock, or injury.

Clean Logs and Base

The log set should not be operated with an accumulation of dust or dirt on or in the unit, as this can cause a build up of heat and eventual damage.

Dust and vacuum the log set as needed. Use a damp cloth and a mild detergent to clean painted surfaces of the fireplace. Never use abrasive cleaners.

Clean Mirage™ Flame Panel

The Mirage™ Flame Panel is cleaned in the factory during

the assembly operation. During shipment, installation, handling, etc., the screen may collect dust particles; these can be removed by dusting lightly with a clean dry cloth.

To remove fingerprints or other marks, clean the Mirage™

Flame Panel reflector screen with a damp cloth. Never use

abrasive cleaners. Dry the screen completely with a lint free cloth to prevent water spots.

Battery Replacement

To replace the battery:

1. Push the release tab toward the center and slide the

battery cover open.

2. Install 3V Lithium battery in the battery holder. The

positive (+) side of the battery faces up.

3. Close the battery cover.

OPEN ---- OUVRIR PUSH ---- POUSSER RELEASE ---- DÉGAGER

Lithium Battery--Batterie au lithium

CR2025/2032

OPEN

RELEASE

PUSH

Battery must be recycled or disposed of properly. Check with your Local Authority or Retailer for recycling advice in your area.

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