OPERATING MANUAL
Quantum Series Heater
Models: QM050 / QM070 / QM100
QM125 / QM150
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300001918 ISSUE: 1 Series: Y
IMPORTANT
THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR
FUTURE REFERENCE. Note also the information presented on the appliance
Warnings in this document are identifi ed by a warning triangle against a
grey background.
Keywords at the start of a warning indicate the type and seriousness of
the ensuing risk if measures to prevent the risk are not taken.
The following keywords are defi ned and can be used in this document:
○ DANGER indicates a hazardous situation which, if not avoided, will result in
death or serious injury.
○ WARNING indicates a hazardous situation which, if not avoided, could result
in death or serious injury.
○ CAUTION indicates a hazardous situation which, if not avoided, could result in
minor to moderate injury.
○ NOTICE is used to address practices not related to personal injury.
CAUTION
FAILURE TO FOLLOW THESE INSTRUCTIONS MAY CAUSE INJURY AND/OR
DAMAGE AND MAY INVALIDATE YOUR GUARANTEE
IMPORTANT SAFETY ADVICE
When using electrical heaters, basic precautions should always be followed to reduce
the risk of fi re, electrical shock, and injury to persons, including the following:
IMPORTANT – The wall bracket supplied with the heater must be used.
IMPORTANT – All packaging should be disposed of in an appropriate manner.
OVERHEATING WARNING
WARNING - In order to avoid overheating, do not cover or obstruct the heater. Do
not place material or garments on the heater, or obstruct the air circulation around the
heater, for instance by curtains or furniture, as this could cause overheating and a fi re
risk. NEVER cover or obstruct in any way the heat outlet slots at the top of the heater
or the air outlet slots in the base of the heater.
WARNING - THE SURFACES ON THIS HEATER CAN BE HOT.
The heater carries a warning ‘DO NOT COVER’ to alert the user to the risk of fi re
that exists if the heater is accidentally covered.
CAUTION - Some parts of this product can become very hot and cause burns.
Particular attention has to be given where children and vulnerable people are present.
For your safety this heater is fi tted with a thermal cut-out. In the event that the product
overheats for some reason, the cut-out prevents excessive temperatures on the product
by cutting the power to the heater. Once the heater has cooled down, it will reset
automatically, it will continue to cycle on and o automatically until the reason for
overheating is removed.
The display screen may fl ash red to indicate the product has overheated. To reset the
display, remove the obstruction and hold Enter for 10 seconds.
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SUITABLE APPLICATIONS
WARNING - This heater is suitable for normal dwelling purposes and should not be
used in any other type of environment. This product should only be used in the country
where it was purchased from by a recognised commercial retailer. Do not use outdoors.
SERVICING AND REPAIRS
WARNING - Servicing and product repairs should only be undertaken by the
manufacturers approved service agent or a similarly trained or qualifi ed person, using
only exact manufacturer approved spare parts.
PLEASE NOTE: Household dust, lit cigarettes, candles and oil burners, combined with
the convection e ect of electric heaters can cause signifi cant soot deposits to build
up on the surface directly above and to the sides of the heater. This is not a fault of the
heater. Extensive burning of candles or smoking in the operating environment of this
product can produce heavy discolouration within a few months of use.
OPERATING WARNINGS
IMPORTANT: Remember to observe all safety warnings and precautions when
operating the heater on the automatic or timer modes, either attended or unattended
since a fi re risk exists when the heater is accidentally covered, obstructed or displaced.
CAUTION: Do not use if either of the heater’s mains power leads become damaged. If
the supply cord is damaged it must be replaced by the installer or an approved Dimplex
service partner.
Do not sit or stand on the heater.
Ensure minimum clearances between the heater and other objects / surfaces are
maintained.
ELECTRICAL INSTALLATION
WARNING - Minimum clearances and IP zone requirements must be adhered to in
accordance with the current wiring regulations.
Mains cables are not provided with this heater.
WARNING - The electrical installation of this heater must be carried out by a suitably
qualifi ed or trained electrician, and be in strict accordance with current wiring regulations.
The peak supply must be connected via a switched fused spur with a fuse rated suitably
for the appliances fl ex, the o -peak supply, via a 20A double pole isolated switch.
In both instances a plug and socket arrangement MUST NOT be utilised. The contact
separation to be a minimum of 3mm.
If the product is installed as a single supply (see page 17 of Installation Instruction for more
details), a 20A DP switch must be used as the supply is covering peak and o peak loads.
Failure to follow these instructions will mean that the manufacturer’s instructions have
not been adhered to. THERE ARE NO EXCEPTIONS.
• This heater must be earthed
• Not suitable for connection via a plug top
• Do not locate the heater immediately above, below or in front of a fi xed electrical point
i.e. socket outlet.
This appliance is intended for installation to a single phase supply only and is not suitable
for connection to 3 phase supplies.
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ELECTRICAL INSTALLATION continued
The heater is not fi tted with a mains cable, this should be fi tted by the installer. Cable
type (minimum size) H05VV-F 1.5mm three core for peak and 2.5mm three core for
o -peak for connection to the fi xed wiring of the premises through suitable isolation
devices positioned adjacent to the heater. The supply circuits to the heater must
incorporate a double pole isolating switch having a contact separation of at least 3mm.
In installation the supply cord must be cut to the appropriate length for the electrical
connection point. Excess cable should not be inserted or stored behind the heater.
If, during reassembly of the heater, a part of the thermal insulation shows damage or
deterioration, it should be replaced by an identical part.
WARNING: All electrical connections to the terminal block must be secure to prevent
risk of ignition. Tighten to 2 Nm.
CHILD SAFETY
WARNING - Fixing kit screws are a potential choking hazard.
WARNING - This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning use of
appliance by a person responsible for their safety.
This appliance can be used by children from 8 years and above and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge
if they have been given supervision or instruction concerning use of the appliance.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children without supervision.
Children of less than 3 years should be kept away unless continuously supervised.
Children aged from 3 years and less than 8 years shall only switch on/o the appliance
provided that it has been placed or installed in its intended normal operating position
and they have been given supervision or instruction concerning use of the appliance
in a safe way and understand the hazards involved.
Children aged from 3 years and less than 8 years shall not regulate and clean the
appliance or perform user maintenance.
WARNING - KEEP BATTERIES OUT OF REACH OF CHILDREN
WARNING - Packaging should be disposed of responsibly as the EPS used could
be a potential choking hazard for children.
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This document is customer property and is to remain with this unit.
i
These instructions do not cover all the di erent variations of systems nor
does it provide for every possible contingency to be met in connection
with installation.
WARNING: EARTHING
This appliance must be earthed in accordance with the manufacturers
recommendations and in accordance with IEE regulations for electrical
equipment.
Failure to adequately earth the appliance can result in electrical shock
causing severe personal injury or death.
WARNING: HAZARDOUS VOLTAGE
Disconnect all power to unit before installing or servicing.
Hazardous voltage can cause severe personal injury or death.
WARNING: ACCESS TO LIVE PARTS
If the supply cables to the appliance are damaged in anyway, they
must be immediately replaced by a competent person in order to avoid
electrocution which could cause severe personal injury or death.
WARNING
The appliance must be securely fi xed to the wall. The installed appliance
could weigh up to 165kg and if it falls o the wall it could cause severe
personal injury or death. It is the responsibility of the installer to ensure
that the appropriate wall fi xing is used and that the fl oor is capable or
bearing the full weight.
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WARNING
To avoid a fi re hazard the cardboard insert within the heater core
must be removed before the heater is switched on. Also ensure all
polystyrene packaging is removed before the heater is operated. Leaving
combustible packaging in the appliance could lead to fi re and cause
severe personal injury, death and damage to property.
CAUTION
The appliance is very heavy (up to 50kg) and care should be taken when
handling during installation to reduce risk of muscular or skeletal injuries.
CAUTION
The appliance should not be repeatedly switched on/o by an external
room thermostat as this could lead to failures of the electronic controller
and may invalidate the Guarantee – further clarifi cation SHOULD BE
SOUGHT FROM https://www.dimplex.co.uk/support
i
CAUTION
During the fi rst 48 hours of operation rooms must be well ventilated as
the heater will produce a smell. Young children, caged birds, or persons
with respiratory complaints must not remain in close proximity to the
appliance during the fi rst 48 hours or operation.
It is important that the appliance bricks are dry and free from mould
growth. Wet or mouldy bricks can lead to an unpleasant odour and or
steam being generated by the appliance which could upset the customer
and damage the appliance.
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Energy Related Product Directive
Type of heat output / room temperature control
This product meets the Ecodesign requirements for an electric storage local space heater. Commission
Regulation (EU) 2015/1188.
Model Identifi er(s): QM050 QM070 QM100 QM125 QM150
Heat Output
Nominal heat output Pnom 0.50kW 0.75kW 1.00kW 1.25kW 1.50kW
Minimum heat output (indicative) Pmin
Maximum heat output Pmax,c 0.90kW 1.20kW 1.50kW 1.70kW 2.00kW
Auxiliary electricity consumption
At nominal heat output elmax 0.00 0.00 0.00 0.00
At minimum heat output elmin
In standby mode elSB
Type of Heat input, for electronic storage local space heaters only
Electronic heat charge control with room
temperature feedback
Fan assisted heat output Yes
Type of heat output / room temperature control
0.00 0.00 0.00 0.00 0.00
0.00
0.00 0.00 0.00 0.00 0.00
0.000 0.000 0.000 0.000 0.000
Yes
Electronic room temperature control plus week
timer
Contact details
Glen Dimplex Heating and Ventilation
Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF
Tel: 0344 879 3588
This product meets the Ecodesign requirements for an electric storage local space heater. Commission
Regulation (EU) 2015/1188.
Yes
Technical Details
Model Identifi er(s): QM050 QM070 QM100 QM125 QM150
Input rating +5% / -10% 936/1020W 1435/1560W
Boost Output 230/240V~ 312/340W 478/520W 681/740W 847/920W 1008/1100W
Rated Charge Period: 7.7 - 7 Hours 7.7 - 7 Hours 7.7 - 7 Hours 7.7 - 7 Hours 7.7 - 7 Hours
Max Storage Capacity 7.2kWh 10.9kWh 15.4kWh 19.3kWh 23.1kWh
2042/2220W
2540/2760W
3024/3300W
Fan Wattage 11W 11W 11W 11W 11W
UI Wattage 0.5W 0.5W 0.5W 0.5W 0.5W
Sound Level dB
(measured in test chamber)
Energy Cell Packs Required (047243) 4 6 8 10 12
Height (mm) 730 730 730 730 730
Width (mm) 580 703 865 1069 1069
Depth (mm) 185 185 185 185 185
27 29 32 30 31
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All Models
Controls
Controller UI
Digitally controlled, Electronic Thermostat accurate to (±0.2°C).
Timer modes:
7 Day Programmable User Timer, Out All Day, Home All Day
Continuous heat modes:
Frost Protect
Additional Modes:
Away, Boost, Setback
• Graphical display with RGB backlight
• Tactile buttons with audio feedback
• User replaceable battery (Coin-Type)
• Open window detection, Adaptive Start, Advance Time Period
• Wide SP range (7-30°C)
• Automatic Charge Control
• History / Reporting Screens
• Boost Mode, User Adjustable
• Heat Demand % Adjustment
• Child Lock & Heater Lock (PIN-based)
Electronic overheat protection.
Safety
Additional electromechanical overheat protection.
LVD and EMC compliance.
IP Rating IPX4
Battery
3.3V coin cell battery to backup real time clock. Battery life > 5 years.
Supply 1/N/1/N/PE ~230-240V (Peak + O Peak) 230-240V / 50Hz Class II
Colour / Finish
Tra c White (RAL 9016),
Grille RAL7035
Storage Core High-density bonded magnetite energy cells
Approvals UKCA, CE & BEAB
Guarantee 2 Years. 10 Years extended available with registration.
Country of Origin United Kingdom
Manufacturer
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Glen Dimplex Heating & Ventilation
(Glen Dimplex UK Ltd)
Product Clearances
WARNING:
DO NOT PLACE OBJECTS WITHIN 300mm OF THE FRONT OF THE HEATER AND
150mm EITHER SIDE
250 mm
150
mm
150
mm
300 mm
Single Supply
It is important to be aware of how your Quantum storage heater has been installed electrically. If you Quantum
has only one electrical connection, it must be carefully confi gured to work with your o -peak electricity tari .
Available fi xed charge times must be manually programmed into the heater to tell it when to charge; no external
timers or contactors are needed. Up-to 4 digital charge times can be set.
If charge times are not programmed into the heater, the default times will be used which are set-up by default to
support dual-supply installations: 00:00 – 00:00 or 24h charge window.
A 24h charge window in a single supply installation will cause the heater to charge continuously,
including times when o -peak electricity is not available, resulting in larger bills.
NOTE:
If electricity tari charge times have changed, the digital charge times in the heaters settings must be
checked to ensure they match.
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