Dimplex PLX050E, PLX075E, PLX100E, PLX125E, PLX150E User guide

INSTRUCTION MANUAL

Installation and Operating

PLXE Panel Heater

Models: PLX050E / PLX075E / PLX100E /
PLX125E / PLX150E / PLX200E / PLXC300E/
PLX125E SDM

*Note: PLXC300E features a slotted grille

08/54284/0 ISSUE: 5 Series: C

IMPORTANT

THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR
FUTURE REFERENCE. Note also the information presented on the appliance

IMPORTANT SAFETY ADVICE

When using electrical appliances, basic precautions should always be followed to reduce

the risk of re, electrical shock, and injury to persons, including the following:

IMPORTANT: The wall bracket supplied with the appliance must be used.

WARNING: DO NOT USE THIS HEATER IN THE IMMEDIATE SURROUNDINGS OF A
BATH, A SHOWER OR A SWIMMING POOL.

IMPORTANT: If the heater is installed in a room containing a bath or shower, it must

be installed so that switches and other controls cannot be touched by a person using
a bath or shower.

Do not use outdoors.

Do not locate the heater immediately below a xed socket outlet or connection box.

WARNING: In order to avoid overheating, do not cover the heater. Do not place material
or garments on the heater, or obstruct the air circulation around the heater, for instance

by curtains or furniture, as this could cause overheating and a re risk.

NEVER cover or obstruct in any way the heat outlet slots at the top of the heater or
the air inlet slots in the base of the heater.

The heater carries a warning ‘DO NOT COVER’ to alert the user to the risk of re that

exists if the heater is accidentally covered.

CAUTION: Some parts of this product can become very hot and cause burns. Particular
attention has to be given where children and vulnerable people are present.

This appliance can be used by children aged from 8 years and above and by persons with

reduced physical, sensory or mental capabilities or lack of experience and knowledge

if they have been given supervision or instruction concerning use of the appliance in
a safe way and understand the hazards involved.

Children shall not play with the appliance. Cleaning and user maintenance shall not be
made by children without supervision.

Children of less than 3 years should be kept away unless continuously supervised.
Children aged from 3 years and less than 8 years shall only switch on/off the appliance
provided that it has been placed or installed in its intended normal operating position
and they have been given supervision or instruction concerning use of the appliance
in a safe way and understand the hazards involved. Children aged from 3 years and
less than 8 years shall not plug in, regulate and clean the appliance or perform user
maintenance.

1

Note that due care and consideration must be taken when using this heater in series
with a thermal control, a program controller, a timer or any other device that switches

on the heat automatically, since a re risk exists when the heater is accidentally covered

or displaced.

If the supply cord is damaged it must be replaced by the manufacturer or service agent

or a similarly qualied person in order to avoid a hazard.

WARNING: Servicing and product repairs should only be undertaken by the

manufacturers approved service agent or a similarly qualied person, using only exact

manufacturer approved spare parts.

WARNING: THIS APPLIANCE MUST BE EARTHED

The electrical installation must be carried out by a competent electrician, and be in strict
accordance with the current I.E.E. Regulations for Electrical Equipment in Buildings.
The wires in this mains lead are coloured in accordance with the following code:

GREEN AND YELLOW: EARTH

BLUE: NEUTRAL

BROWN: LIVE

The heater is tted with a length of exible cable type H05VV-F size 3 x 1.0mm2 for
connection to the xed wiring of the premises through a suitable connection box
positioned adjacent to the heater.

A means for disconnection must be incorporated in the xed wiring of the premises in

accordance with the wiring rules. The supply circuit to the heater must incorporate a
double pole isolating switch having a contact separation of at least 3mm.

DO NOT USE THIS HEATER IF IT HAS BEEN DROPPED.

DO NOT USE IS THERE ARE VISIBLE SIGNS OF DAMAGE TO THE HEATER.

USE THIS HEATER ON A HORIZONTAL SURFACE, OR FIX IT TO THE WALL AS
APPLICABLE.

WARNING:

not capable of leaving the room on their own, unless constant supervision is provided.

WARNING:

material a minimum distance of 1 metre from the air outlet.

Do not use this heater in small rooms when they are occupied by persons

To reduce the risk of re keep textiles, curtains or any other ammable

2

Supplementary Earth Bonding

Should Equipotential Earth Bonding be required the earthing conductor in the supply
cord is deemed to provide the supplementary bonding connection (see Regulation

544.2.5, 17th Edition I.E.E. Wiring Regulations).

Please note that lit cigarettes, candles and oil burners, combined with the convection
effect of electric heaters can cause soot deposits to build up on the surface directly

above and to the sides of the heater. This is not a fault of the heater. Extensive burning

of candles or smoking in the operating environment of this product can produce heavy
discolouration within a few months of use.

3

4

Energy Related Product Directive

Product information according to Ecodesign Regulation (EU) 2015/1188

PLX125E/

Model Identier(s):

Heat Output

Nominal heat output Pnom 0.50kW 0.75kW 1.00kW 1.25kW 1.50kW 2.00kW 3.00kW

PLX050E

PLX075E

PLX100E

PLX125E

SDM

PLX150E

PLX200E

PLXC300E

Minimum heat output
(indicative)

Maximum heat output

Auxiliary electricity consumption

At nominal heat output elmax 0.00 0.00 0.00 0.00 0.00 0.00 0.00

At minimum heat output elmin

In standby mode elSB

Type of heat output / room temperature control Type of heat output / room temperature control

Electronic heat charge control with
room and / or outdoor temperature
feedback

Other control options

Contact details

Glen Dimplex Heating and Ventilation

Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF
Tel: [phone]
This product meets the Ecodesign requirements for an electric storage local space heater. Commission
Regulation (EU) 2015/1188.

Pmin N.A N.A N.A N.A N.A N.A N.A

Pmax,c

0.50kW 0.75kW 1.00kW 1.25kW 1.50kW 2.00kW 3.00kW

0.00 0.00 0.00 0.00 0.00 0.00 0.00

<0.0005 <0.0005 <0.0005 <0.0005 <0.0005 <0.0005 <0.0005

Yes

Technical Details

Model Identier(s):

Height ‘D’ (mm) 430 430 430 430 430 430 430 430

Width ‘C’ (mm) 450 620 620 690 690 860 860 690

Depth ‘E’ (mm) 108 108 108 108 108 108 143 108

‘A’ 116 286 286 356 356 526 526 356

‘B’ 269 269 269 269 269 269 269 269

‘F’ 365 365 365 365 365 365 365 365

5

PLX050E

PLX075E

PLX100E

PLX125E

PLX150E

PLX200E

PLXC300E

PLX125E

SDM

All Models

Digitally controlled, Electronic Thermostat accurate to (±0.2°C)

Timer modes:

Controls

Controller UI

Construction

Element Compact, nned, mineral lled sheathed element

7 Day Programmable User Timer, Out All Day, Home All Day,

Continuous heat modes:

Eco, Manual, Frost Protect

Additional Modes:

Away, Boost, Setback

• Graphical display with RGB backlight

• Capacitive buttons with audio feedback

• User replaceable battery (Coin-Type)

• Open window detection, Adaptive-start, Advance time period

• Wide SP range (7-30°C)

• Bluetooth for software updates

• Child Lock & Heater Lock (PIN-based)

• Durable epoxy-polyester powder coated steel casing with louvered forward facing grille

• Advanced controls with capacitive sense technology for total exibility of heating

*Note: PLXC300E features a slotted grille

Installation • H-frame wall bracket

Safety

IP Rating IP24

Battery

Supply

Colour / Finish Metal Chassis, Air Outlet Grille & Control Moulding - Trafc White (RAL 9016)

Approvals CE, UKCA, BEAB

Guarantee 2 years

Country of Origin United Kingdom

• Thermal cut-out. Auto reset type

• Overheat detection

3V coin cell battery to backup real time clock. Battery life >5 years.

1.3 metres tted, 3 core for fused spur installation, 1/N/PE ~230-240 V, 50Hz

Class I, with earth wire

Manufacturer

Glen Dimplex Heating & Ventilation
(Glen Dimplex UK Ltd.)

6

General

The heater is designed for wall mounting using the wall bracket supplied. It should only be

operated when in the upright position as shown - see Fig. 1 and Fig. 2. All models are splash

proof to IP24. Before connecting the heater check that the supply voltage is the same as that

stated on the heater.

Wall Mounting

IMPORTANT - The wall bracket supplied with the heater must be used and the heater must be installed in
the correct orientation. The xings should be used to secure the bracket to the particular wall on which the

heater will be installed. The heater should be positioned observing the minimum clearances stated around the

heater - see Fig. 2, Fig. 3 and Fig. 4.

‘B’

Minimum

mount-

ing clear-

ance

310

255

Fig. 2

‘A’

‘F’

Minimum mounting clearance

7

To mount the heater to the wall:

1. Remove wall mounting bracket from the back of the heater by depressing the spring latch at the side of each

bracket - see Fig.2.

2. Fix the wall bracket securely to the wall through the four screw holes. Ensure only screw ttings provided are

used for the particular wall type.

3. Present the heater to the wall bracket and engage bottom slots in the back with bracket hooks.

4. Press heater into locked position and ensure the clips on the top are engaged.

5. Remove protective lm from the user interface

WARNING:

This product is heavy and care
should be taken in installation

150mm

‘D’

(min)

‘C’

150mm

(min)

Fig. 3

150mm

(min)

Shelf / Obstruction

150mm

(min)

Minimum front

clearance

300mm

Fig. 4

150mm

(min)

‘E’

*Please note correct product
orientation is with controller

facing top right side only

8

First Time Power-On

A setup wizard will display when the product is powered on for

the rst time. This will set the following:

• Time, Date, Daylight Savings Time

• Sound On/Off

For information on using the Heaters controls, refer to page 11.

The Heater will then take the User to the Home Screen with the

‘Out All Day’ Timer Mode active.

Important

During initial heat-up, some odour may be

emitted due to the newness of materials

used in manufacture. This is normal and will

disappear after a short period of use. It is

however advisable to keep the room well

ventilated.

9

This product is Dimplex Control capable * **.

Control and monitor your heating and hot water with Dimplex Control. Group heaters into zones to easily control and

track their energy usage. Any time. Anywhere.

Search for Dimplex Control on your device’s app store.

*Requires additional hardware. Sold seperately. Visit Dimplex.co.uk for more information.

**A Dimplex Hub is required for this product to connect to Dimplex Control. For instruction on setting up Dimplex

Hub, please refer to the manual. Manuals can be downloaded at Dimplex.co.uk.

To connect your heater to Dimplex Hub, RF communications must be enabled. See page 23 for comms settings.

10

Operation

WARNING: FAILURE TO FOLLOW THESE OPERATING INSTRUCTIONS MAY RESULT IN INJURY AND/OR DAMAGE.

The controls are located on top of the heater consisting of a display screen and six touch sensitive buttons.

1

Display Screen

2

‘Menu’ Button

3

‘Back’ Button

4

‘Up and Down’ Arrows

5

‘Enter’ Button

6

‘Advance’ Button

7

Heating Status

1

Out All Day

°

21

Heating ON

C

2 46

57 3

The heater is tted with an adjustable thermostat enabling the room temperature to be controlled. The minimum

room temperature is 7°C. The maximum temperature is set to 30°C. A temperature of 21°C is a common comfortable

room temperature.

NOTE:

Your heater may produce some noise during
operation. This noise is caused by the expansion
and contraction of the element as it changes
temperature, and is normal for this type of
product. Whilst the noise produced is usually
very quiet, certain environmental factors can

make it more noticeable, such as hard ooring

or minimal furnishings If you believe that the
expansion noise is excessive, please contact us.

11

NOTE:

Should the heater fail to operate,
this may be caused by the room
temperature being higher than the
thermostat setting.

The heater controls can be easily adjusted by using the six buttons on the User

Interface.

1. The Home Screen shows the options available at each stage of adjustment.

Here the current target room temperature is displayed along with the

mode of operation. Any use of the Advance function will be displayed

here, and pressing Enter will show the functions which are enabled.

User Timer

°

21

The currently active mode of operation is displayed at the top of the screen

e.g. ‘Manual’ or ‘Out All Day’ timer.

When the heater is in a timer prole and trying to achieve or maintain a room temperature, ‘Heating On’ wil be

displayed, otherwise, ‘Heating Off’ will be displayed. The words ‘Heating On / Off’ will not be displayed in a manual

mode of operation.

When the controller buttons have not been pressed for a long period of time, the display will ‘sleep’ and the text

will disappear. The heater is still on and active in whatever Mode it was set to.

Heating ON

C

2. Menu - Displays the Main Menu;

- Boost – Activate Boost Mode

- Mode - Set the mode of operation.

- Settings – Time/Date, Temperature units etc.

3. Back returns to the previous screen.

4. The Up and Down buttons are used to navigate through the menus and adjust the required room temperature

on the main screen. The screen colour changes based on the temperature selected, showing deep blue through

to bright red.

5. Enter is used to enter sub menus and to conrm actions.

6. The Advance button is only used when a Timer Mode is active, it allows the timer schedule to be changed

temporarily by forcing a ‘Heating On’ period to begin or end early.

12

Timer Modes

Timer Modes offer the most efcient mode of operation for a predictable heat demand. Additional functions such as

Advance and Boost allow the User to make temporary adjustments to timer schedules for a more exible operation.

Each timer is broken down into 4 denable ‘Heating On’ time periods and temperatures per day, for each day of

the week. Each day consists of a 24-Hour period, starting and nishing at midnight.

When the heater is in a timer prole and trying to achieve or maintain a room temperature, ‘Heating On’ will be

displayed, otherwise, ‘Heating Off’ will be displayed.

It is possible to change the Target Temperature of a ‘Heating On’ period when that period is active. This will temporarily

adjust the Target Temperature for just that instance and will not permanently modify the settings for the timer in use.

User Timer

ADVANCE

°

MENU

21

C

Heating ON

NOTE:

If Adaptive Start is enabled, the heater will maintain the room at the required
temperature for the duration of the heating period. To achieve this, the heater
will begin heating the room before the start of the heating period to ensure
the room is at the required temperature when the period starts.

If Adaptive Start (AS) is disabled, the heater will not operate until the
beginning of the heating period. This should be taken into consideration when
setting the heating periods.

See page 23 for instruction on enabling/disabling Adaptive Start.

BACK

ENTER

13

Available Timer Modes

To choose a timer mode, press Menu from the home screen. Use the Up / Down keys to highlight ‘Mode’, then press

Enter to select. ‘Timer Mode’ should be highlighted. Press Enter to select.

Manual

21

°

C

ADVANCE

MENU

BACK

ENTER

Main Menu

Boost

Mode

Settings

ADVANCE

MENU

BACK

ENTER

Mode

Timer Mode

Manual Mode

Eco Mode

Frost Protect

ADVANCE

MENU

BACK

ENTER

A list of Timer Modes will be shown. Their default settings are shown in the table below.

Period 1 Period 2 Period 3 Period 4

User Timer 06:30 – 09:30 21 °C 11:00 – 13:00 21 °C 15:00 – 17:00 21 °C 18:00 – 22:00 21 °C

Home All Day 08:00 – 21:00 21 °C 00:00 – 00:00 00:00 – 00:00 00:00 – 00:00

Out All Day 07:30 - 08:00 21 °C 17:30 - 22:00 21 °C 00:00 - 00:00 00:00 - 00:00

Away Mode

Away Mode does not operate in the same way as the other Timers.
See section ‘Away Mode’ on page 16

Highlight one of the available Timer Modes using the Up / Down keys. Press Enter to select.

Timer Mode

User Timer

Home All Day

Out All Day

Away

ADVANCE

MENU

BACK

ENTER

User Timer

Select

Modify

Preview

ADVANCE

MENU

BACK

ENTER

For User Timer, Home All Day and Out All Day, three choices will be available:

Select - This option will activate the timer

Modify - This option allows the timer’s Heating On times and Target Temperatures to be modied

Preview - This option displays the timer’s conguration. This is handy to quickly check the timer without being

able to change any values

14

Modifying a Timer Mode

Each timer is broken down into 4 denable ‘Heating On’ periods

and temperatures per day.

When Modify is chosen, ‘Heating On’ period 1 of 4 for the current

day is displayed. The current day will be highlighted.

NOTE:

Once modied a Timer Mode

must be selected if you want to
begin using it.

User Timer

User Timer

Modify

Preview

ADVANCE

MENU

BACK

ENTER

Tuesday

Period 1of4

ON: 07:30

OFF: 09:30

21 °C

ADVANCE

MENU

BACK

ENTER

Select and change each option using the Up, Down and Enter buttons.

Tuesday

Period 1of4

ON: 07:30

OFF: 09:30

21 °C

ADVANCE

MENU

BACK

ENTER

Tuesday

Period 1of4

On: 07:30

OFF: 09:30

21 °C

ADVANCE

MENU

BACK

ENTER

Copy & Paste

To save time when modifying a Timer Mode, the Advance button can be used to copy and paste settings.

Individual heating periods from one day or every heating period from a day can be copied to another day.

Hold ENTER for 2

seconds to paste timer

Wednesday

Period 1 Pasted

Hold ENTER for 2

seconds to paste timer

Day Pasted

Copy time period

to other days

Copy whole day

Highlight Period

Tuesday

Period 1of4

ON: 07:30

OFF: 09:30

21 °C

Highlight Day

Tuesday

Period 1of4

ON: 07:30

OFF: 12:30

21 °C

Hold ADVANCE for

2 seconds

Tuesday

Timer Copied

ON: 07:30

OFF: 09:30

21 °C

Hold ADVANCE for

2 seconds

Day Copied

Period 1of4

ON: 07:30

OFF: 12:30

21 °C

Select day to add

time period

Wednesday

Period 1of4

ON: 07:30

OFF: 12:30

24 °C

Select day to apply

Wednesday

Period 1of4

ON: 09:30

OFF: 12:30

24 °C

15

ON: 07:30

OFF: 09:30

21 °C

Period 1of4

ON: 07:30

OFF: 09:30

21 °C

The ‘Advance’ Function

The Advance button is only used when a Timer Mode is active and allows the timer schedule to be changed

temporarily. This button allows a ‘Heating On’ period to begin or end early.

This is useful if you are at home when you had not planned to be, or need to leave when you had planned to have

the heating on.

If the heater displays ‘Heating Off’ and heat is required, press the Advance button. If the heater is in ‘Heating On’ and

heat is not required, press the Advance button and the heater and the heater will stop heating until the beginning

of the next ‘Heating On’ period.

Pre-action State Action Impact

Heating On

(Timer Mode)

Heating Off

(Timer Mode)

Heating On

(Advance Active)

Heating Off

(Advance Active)

Advance activated

Advance activated

Advance deactivated

Advance deactivated

Heating On period switched to Heating Off until the next

scheduled ‘Comfort On’ period.

Heating Off switched to Heating On until the next

scheduled ‘Heating Off’ period.

Heating On switches to Heating Off. Appliance in following

schedule set in the currently active Timer Prole

Heating Off Switches to Heating On. Appliance in following

schedule set in the currently active Timer Prole

Away Mode

Away Mode temporarily overrides the active mode before returning the Heater back to the previously active mode.

This is handy if you are temporarily away at the shops or on holiday and want your heating to resume as normal

operation automatically when you return.

While active, Away Mode can maintain a minimum room temperature. By default, this is set to 7 °C (frost protection

temperature). This can be modied when Away Mode is activated. The heater will also remember the last Away

Mode Target Temperature dened while Away Mode is active.

The Away countdown is set in Hours, a Date and a Target Temperature.

The starting Hours and Date show ’00 hours’ and the current date. Date and Hours are set separately on the heater,

making the feature useful for popping out to the shops or going away on holiday.

• The date set is the return date; therefore, Away Mode will end at 23:59 of the day before. E.g. if a return date of

02.02.2018 is set, Away Mode will end at 23:59 on 01.02.2018.

• If hours are set, this will extend Away Mode end from 23:59 on the day before the date set.

• If only hours and no date is set, Away Mode will count from either the current time, or if a date is set.

16

Timer Mode

User Timer

Home All Day

Out All Day

Away

ADVANCE

MENU

BACK

ENTER

Return

Date/Time

Saturday

31-2-18

07:00

21 °C

ADVANCE

MENU

BACK

ENTER

Return

Date/Time

Away Set

ADVANCE

MENU

BACK

ENTER

Away

21

Until

31-02-18

07:00

°

C

ADVANCE

MENU

BACK

ENTER

NOTE:

The Back button can be used to
end the Away Mode countdown
early.

Continuous Heat Modes

A continuous heat mode is effectively a constant Heating On period. The Heater will remain in a continuous heat

mode indenitely until the mode is changed by the User.

Available Continuous Heat Modes

Each continuous heat mode starts with a default Target Temperature value.

• Manual

• Default 21°C

• Can be changed from the Home Screen to any value within the Heater’s Temperature Range.

• Eco

• Default 19°C

• Can be changed from the Home Screen to any value in the Heater’s minimum temperature range (8-18°C)

• Frost Protection

• Default 7°C

• Not User Denable

User Timer

21

Heating ON

21

17

°

C

Manual

°

C

ADVANCE

MENU

BACK

ENTER

ADVANCE

MENU

BACK

ENTER

Main Menu

Boost

Modes

Settings

To select a continuous heat mode, rst press the Menu button. Use the arrow

keys to highlight ‘Modes’ and press the Enter button. From here, use the arrow

keys to highlight the desired continuous heat mode and press Enter to select.

You will then be returned to the home screen in your chosen mode.

ADVANCE

MENU

BACK

ENTER

Modes

Timer Mode

Manual Mode

Eco Mode

Frost Protect

ADVANCE

MENU

BACK

ENTER

Boost Mode

Boost can be activated at any time, when the product is set to any Timer or Continuous heat mode; even if Advance

is active, this mode will provide a temporary ‘Boost’ of heat. For settings, see Boost settings on Page 22.

Boost Mode can be activated from the Home Screen by pressing Menu to access the Main Menu, then pressing

Enter to select ‘Boost’. ‘Boost’ will always be listed as the top item on the list.

Main Menu

Boost

Modes

Settings

ADVANCE

MENU

BACK

ENTER

Main Menu

Boost Temp

25 °C

Boost Time

0 Mins

ADVANCE

MENU

BACK

ENTER

Boost

Boost Temp

25 °C

Boost Time

30 Mins

ADVANCE

MENU

BACK

ENTER

Activating Boost will present two selectable options: Boost Temp (Boost Target Temperature) and Boost Time

(Boost Duration Countdown). The default values for these can be set in the Settings Menu.

The Up, Down and Enter buttons can be used to modify these values. Pressing Back will end Boost early, restoring

the heater back to its previously active mode.

• The Boost Temp can be set to any value within the Heater’s Target Temperature Range setting.

• The Boost Time can be increased in the following increments: 30 mins, 1 hour, 2 hours, 3 hours, 4 hours.

These increments can be restricted with the Max. Boost Duration Range setting. To modify this range,

see Boost Settings on Page 22.

Once the Boost Duration Countdown has reached 0, the Heater will return to the mode that was active before

Boost was activated.

18

Product Locks

Product Locks are methods of locking the heater’s controller to restrict access to functions. This can be activated

and congured via the Settings Menu. When Product Lock is activated, the heater continues to run in whichever

mode is currently active and any/all wireless communications remain active if enabled.

Child Lock

This is the simplest locking method and does not utilise a PIN code. It is toggled on/off on the heater’s controller

by pressing and holding the Back and Enter buttons for three seconds.

While Child Lock is active, the heater will continue to operate in whatever mode, with whatever settings it had

before the lock was activated.

There are no exception rules with this lock, and the user can only choose to unlock the heater if they wish to change

the temperature, modes or settings.

Heater Lock (PIN Lock)

Heater Lock is the most customisable and secure lock on the heater. This allows the heater to be congured in any

way, then locked into those settings and modes.

When PIN Lock is activated, pressing the Menu button will show one item* that can be selected - ‘Unlock’. Selecting

‘Unlock’ prompts the User to complete the applicable Unlock action:

Menu

Unlock

PIN Lock Exceptions

It is possible to allow the ‘Advance’ and ‘Boost’ functions to be enabled/disabled when PIN Lock is active.

There are up to 4 exceptions. These exceptions include:

- Advance

• Ability to activate using the ‘Advance Button’

- Boost

• Ability to activate using the ‘hotkey’ listed in the Main Menu

• Ability to modify the Boost Temperature

• Ability to modify the Boost Duration

PIN Lock

134-

Enter 4 Digit

PIN

Manual

PIN Unlocked

*Unless Boost Mode has been

enabled during UI Lock

19

‘Advance Function’ Operation during PIN Lock

If Advance has been enabled during PIN Lock, the Advance button will remain active when PIN Lock is active. This

will function in the same way it would if the controls were not locked: only if the Heater is Locked into a Timer Mode.

• If Advance is enabled during UI lock, the Advance button will function as normal while the Heater is set to a Timer Mode.

• If Advance is Disabled during UI lock, the Advance button will not function.

‘Boost Function’ Operation during PIN Lock

If enabled, Boost will function in the same way as it does when PIN Lock is not active unless modication of Boost

Temperature and Boost Duration have been disabled.

Boost Temperature and Boost Duration will be set to the default values when ‘Boost’ is activated. If either of these

values have been disabled during Product lock, when the user tries to modify them the heater’s display will show the

message ‘Disabled’ and only the default value can be used. The default values can be changed outside of PIN Lock.

20

Settings

To navigate to the settings menu, from the home screen:

Press the Menu button to access the Main Menu. Use the

Up / Down buttons to highlight ‘Settings’, then press the

Enter button. Each of the following headings relate to

an item in the settings menu.

Heater Lock

Set Lock

Heater (PIN) Lock can be enabled here by highlighting ‘Heater Lock’ and pressing Enter to enter the Heater

Lock menu. Highlight ‘Set Lock’, press Enter, enter a 4-digit PIN code, then press Enter to lock the heater.

Lock Settings

Before PIN Lock is enabled, the User can select ‘Lock Settings’ to enable/disable the Advance and/or Boost

functions, as well as enable/disable modication of the Boost Temperature and Boost Duration. See below.

Main Menu

Boost

Modes

Settings

ADVANCE

MENU

BACK

ENTER

Settings

Heater Lock

Boost

Setback

Date / Time

Sound

v

Boost Lock

Three settings can be modied within this Menu:

• Enable / Disable - The ‘Boost’ Menu Item can be Enabled/Disabled while PIN Lock is active.

• Temperature Rule - Modiable Boost Temperature while PIN Lock is active

- Enable – While Boost is active, the User can modify this value as they normally would

- Disable – Default value will be loaded. When the user tries to modify the value, the UI will

show the following text: ‘Disabled’.

• Duration Rule - Modiable Boost Duration while PIN Lock is active.

- Enable – While Boost is active, the User can modify this value as they normally would

- Disable – Default value will be loaded. When the user tries to modify the value, the UI will

show the following text: ‘Disabled’

Advance Lock

• Enable / Disable - This setting allows the User to Enable or Disable the Advance button while UI

Lock is active.

21

Boost Settings

Default Boost Target Temperature

This is the default Boost Target Temperature that is used when ‘Boost Mode’ is activated.

Dened as a temperature value, this must be within the Heater’s Target Temperature Range.

If the Target Temperature Range settings are changed then the Default Boost Temperature Range will be

automatically changed to the closest valid temperature within Target Temperature Range.

Max. Boost Duration

This is the maximum length of time that the user is able to activate ‘Boost’ for.

Shown in minutes (when under an hour) or hours (if over an hour) in the following increments: 30 mins, 1

hour, 2 hours, 3 hours, 4 hours.

The value chosen will be the max allowed when boost is activated.

Setback Settings

Setback is a function that only modies Timer Mode operation. When Setback is enabled it overrides any Heating

Off period to maintain a constant temperature.

This can be used to prevent the room temperature from falling below a minimum value while there is no demand

for heat (Heating Off).

The value of this temperature is restricted to a value between 7 and 18 °C. This is because Setback should not be

treated as a regular Heating On period.

Date & Time Settings

This allows the Time, Date and Daylight Savings Time settings to be modied.

Sound Settings

Audio feedback when the user presses a button can be enabled or disabled here.

‘Comms’ (Communications) Settings

This allows Wireless Connectivity features to be enabled or disabled. Entering this menu item will display a list of

available communications methods to that heater.

22

Adaptive Settings

Open Window Detection

This is a global setting that can interrupt any active mode. Activating this setting enables Open Window

Detection to switch the Heater to a ‘Heating Off’ state if it detects an open window in the room it’s operating

in.

Adaptive Start

Adaptive Start is predictive function that only modies Timer Mode operation. This function models the

heating characteristics of the room and uses that information to pre-heat the room for only the time required

to achieve the Target Temperature by the start of the ‘Heating On’ period.

For example, with Adaptive Start off, the ‘Heating On’ time is the time that the Heater will begin to try and

achieve the Target Temperature. With Adaptive Start On, the Heater will begin to heat the room before the

User-dened Heating On time so that the Target Temperature is achieved when the User dened the ‘Heating

On’ start time.

NOTE: Adaptive Start

This is a continuously learning function and will be affected daily by changes in the
heater’s environment. The heater will take into account the starting temperature of
the room so pre-heating should remain accurate.

It is important that if multiple heaters are installed in one room that all heaters have
the Adaptive Start (AS) function enabled. If this is not the case, heaters with AS
enabled will pre-heat the room to the desired target temperature before the heaters
with AS disabled attempt to output heat.

It is likely that if two heaters are required in one room, that the output from one

heater may not be sufcient to heat the room alone. This may cause the pre-heat

time calculation to extend to a large degree if the heaters do not all have AS enabled.
This may lead to heat at unwanted times and excessive wear to some heaters.

A two-hour limit is enforced on the calculation, however, if all heaters have AS
enabled and pre-heating takes over one-hour, extreme environmental factors may
be affecting the calculation or the heaters may be under sized for the room. Please
contact us for support if your pre-heat time seems excessive.

NOTE: Open Window Detection

In environments where the product may read sudden decreases in temperature,
this feature may activate in error. This can occur in drafty or poorly insulated
environments as well as if the heater is undersized for the room. This feature should
be disabled using the instructions above if activating for reasons other than the
intended purpose. If you think that your environment is not as described here and
this feature is activating, please contact our customer care team with the details on
the rear page of this document.

23

Advanced Settings

These settings can be used to signicantly change the operation of the heater. While useful for very specic

requirements, there is a much higher risk of User error and unintended consequences of changing these settings

compared to the top-level settings menu. It is recommended that these settings are only modied by trained

professionals.

To navigate to the Advanced settings menu, from the home screen:

Press and hold Advance and Menu buttons for 5 seconds.

Each of the following headings relate to an item in the settings menu.

Temperature Settings

Temp Units (Temperature Units)

This setting denes which temperature units are displayed on the heater. The default is °C, but °F can be set. When

°F is selected, the heater will covert °C values to °F and round to the nearest number.

Service Settings

Room Temp (Temperature) Offset

• Panels and Storage Heaters

• Service personnel use only.

• Allows the manual adjustment of electronic thermostat reading by +/-0.2°C

Factory Reset

This setting allows the User to restore the default values to all settings. Returning the product to the same state

that it left the factory.

24

Error Codes

Error codes are to be dened as a list. Each error code must be dened as a parameter that Central Control can read.

Fault Code Description

20

21

22

23

24

30

32

33

34

40 Internal serial comms error

41 Heating element fault

50 Open window detected

52 Heat output disabled

53 Time loss error

54 Occupancy sensor not detected

55 Unknown error

Component thermistor hardware fault

Component overheat

25

60 Wireless communication module error

61 Hub connection error

26

Maintenance

IMPORTANT:

Before replacing the battery ensure the heater is isolated from the electricity supply.

NOTE:

Battery should be disposed of in an appropriate manner

This product is tted with a replaceable battery in the controls. To replace the battery, follow the steps below.

1. Unhinge the heater from the wall using the clips shown in Fig. 2 (page 7) and locate the battery module.

2. Slide the catch and pull module from the controls.

3. Remove the coin cell battery and replace.

4. Slide module back in place, ensuring clip is engaged.

2

Fig. 5

1

3

4

27

5

Battery positive side
up

RF Module Installation

1. Unhinge the heater from the wall using the clips shown in Fig. 2 (page 7) and locate the battery
module, indicated in Fig. 5

2. Slide the catch and pull module from the controls (See Fig 5; 1-3).

3. Replace the tray with the radio freqency module

4. Power the product on and make sure that the RF comms are enabled. Comms settings will be

located in the settings menu (see page 22)

Important

During the initial operation, some odour may be noticed due to the newness of materials used in
manufacture. This is normal and will disappear after a short period of use. It is however advisable to
keep the room well ventilated

Cleaning

WARNING - ALWAYS DISCONNECT FROM THE POWER SUPPLY BEFORE CLEANING THE HEATER.

Before commencing cleaning, isolate the heater from the electrical supply and allow it to cool. The outside can be

cleaned by wiping it over with a soft dry cloth. Do not use abrasive cleaning powders or furniture polish, as this

can damage the surface nish. To release the heater from the wall bracket for cleaning or redecoration, depress the

latch on both brackets (See Fig. 2, page 7) and hinge forward.

28

Guarantee

What does a Dimplex Guarantee cover?

Dimplex products deliver reliable service for normal use in dwellings. All Dimplex products are individually tested

before leaving the factory.

If you are a consumer and you experience a problem with your Dimplex product, which is found to be defective

due to faulty materials or workmanship within the Warranty Period, this Dimplex Guarantee will cover repair or - at

the discretion of Dimplex – replacement with a functionally equivalent Dimplex product.

The Dimplex Guarantee Period is two calendar years from the date of purchase of your Dimplex product, or the date

of delivery of the product, if later. The Dimplex Guarantee is conditional upon you providing the original purchase

receipt as proof of purchase. Please therefore retain your receipt as proof of purchase.

If you do experience a problem with your Dimplex product please call the Helpline on +44 [0]344 879 3588 or

visit https://www.dimplex.co.uk/support. For ROI please email [e-mail] or call +353(0)1

842 833. We will need details of your Dimplex product, its serial number and a description of the fault which has

occurred. You can nd the model number and serial number for your Dimplex product on the heaters side. Once

we receive your information and proof of purchase we will contact you to make the necessary arrangements.

If your Dimplex product is not covered by this Dimplex Guarantee there may be a charge to repair your product.

However, we will contact you for agreement to any charges before any chargeable service is carried out.

What is not covered by a Dimplex Guarantee?

The Dimplex Guarantee does not cover any of the following:

• Any fault or damage to your Dimplex product due to faulty materials or workmanship occurring outside the two-

year Guarantee Period.

• Any fault or damage occurring to any pre-owned Dimplex product or to any other equipment or property.

• Accidental damage to your Dimplex product or damage to your Dimplex product from external sources (for

example, transit, weather, electrical outages or power surges).

• Fault or damage to your Dimplex product which is:

• Not due to faulty materials or workmanship or which is due to circumstances outside Dimplex’s control.

• Caused by use of your Dimplex product for anything other than normal dwelling purposes in the country where

it was purchased.

• Caused by any misuse, abuse or negligent use of the Dimplex product, including but not limited to any failure

to use it in accordance with the Operating Instructions supplied with the product.

• Caused by any failure to assemble, install clean and maintain your Dimplex product in accordance with the

Operating Instructions supplied with the product unless this was carried out by Dimplex or its authorised dealers.

• Caused by repairs or alterations to your Dimplex product not carried out by Dimplex service personnel or its

authorised dealer(s).

• Caused by use of any consumables or spare parts for your Dimplex product which are not Dimplex -specied.

29

Terms and Conditions

• The Dimplex Guarantee is valid for Dimplex from the date of purchase of your Dimplex product from a recognised

retailer in the country of purchase and use, or the date of delivery of the product if later, always provided the

original receipt has been retained and is produced as proof of purchase.

• You must provide to Dimplex or its authorised agents on request the original receipt as proof of purchase and - if

required by Dimplex - proof of delivery. If you are unable to provide this documentation, you will be required to

pay for any repair work required.

• Any repair work under the Dimplex Guarantee will be carried out by Dimplex or its authorised dealer(s) and any

parts that are replaced will become the property of Dimplex. Any repairs performed under the Dimplex Guarantee

will not extend the Guarantee Period.

• The Dimplex Guarantee does not entitle you to recovery of any indirect or consequential loss or damage including

but not limited to loss or damage to any other property.

• The Dimplex Guarantee is in addition to your statutory rights as a consumer and your statutory rights are not

affected by this Dimplex Guarantee.

Contact Dimplex

If you have any questions about what the Dimplex Guarantee covers and does not cover or how to claim under the

Dimplex Guarantee, please contact us using the information on the back page.

Contact details

Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF

Important

For electrical products sold within the European Community. At the end of the

electrical products useful life it should not be disposed of with household waste. Please

recycle where facilities exist. Check with a Local Authority or retailer for recycling

advice in your country. Batteries should be disposed of or recycled in accordance

with WEEE Directive 2012/19/EU. Packaging should be recycled where possible.

30

Customer Helpline: 0344 879 3588

www.dimplex.co.uk

Glen Dimplex Heating and Ventilation

Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF

© Glen Dimplex UK Limited. All rights reserved. Material contained in this publication may not be reproduced in whole or in part,
without prior permission in writing of Glen Dimplex.