Allow at least ve (5) minutes for light bulbs to cool before
touching bulbs to avoid accidental burning of skin.
Light bulbs need to be replaced when you notice a dark
section of the ame. There are two (2) bulbs behind the log
set which generate the ames and embers.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
Helpful Hints
It is a good idea to replace all light bulbs at one time if they
are close to the end of their rated life. Group replacement
will reduce the number of times you need to open the unit to
replace light bulbs.
Lower Light Bulb Requirements
Quantity of two (2) clear chandelier or candelabra bulbs with
an E-12 (small) socket base, 60 Watt rating.
Do not exceed 60 Watts per bulb
To access the light bulb area (Figure 3):
1. Remove the one (1) silver Phillips screw on the Access
Panel at the rear of the rebox and remove panel.
2. Examine the bulbs to determine which bulbs require
replacement.
If the replace was operating prior to servicing allow at least
ve (5) minutes for light bulbs and heating element to cool off
to avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
Replacement Procedure
1. Pull replace away from the wall far enough to access
the back of the unit.
2. Remove one (1) Phillips screw from each of the two (2)
brackets which attach the upper part of the rebox to the
mantel, and remove the three (3) Phillips screws along
the bottom edge (Figure 4).
Figure 4
Upper
Screws (2)
3. Hold the socket while unscrewing the bulb.
4. Hold the socket while screwing in the new bulb.
5. Reattach Access Panel with the screw removed in step 1.
!
NOTE: The top tab of the Access Panel will tuck inside
the rebox and the metal plate attached to the Access
Panel will slide in, over the top of the light bulbs.
Figure 3
Light Bulbs (2)
Access Panel
Access Panel
screw
Mounting
Bracket
Bottom
Screws (3)
3. Tilt up the top portion of the rebox until the metal
Mounting Bracket clears the wood support of the mantel
(Figure 4).
4. Push the rebox insert out the front of the mantel.
5. Turn rebox on it’s front and remove the 12 Phillips
screws that attach the Trim to the rebox (Figure 5, page
7).
6. Turn the unit upright and pull the Trim off of the rebox.
7. Remove the six (6) screws that attach the Top Panel to
the rebox. There are: two (2) Phillips screws along each
side at the top edge of the rebox; and three (3) Phillips
screws at the back of the rebox, along the top edge (7 in
total) (Figure 6). Remove the Top Panel.
6
Page 7
Figure 5
Screws to
remove (12)
Do not remove
these 2 screws
Figure 6
Rear view of rebox
Trim
Figure 7
Mirror Retaining
Bracket
Mirror
Log Set
Screws (2)
Switch Replacement
If the replace was operating prior to servicing allow at least
ve (5) minutes for light bulbs and heating element to cool off
to avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
Screws to
remove (7)
8. Remove the two (2) Phillips screws that attach the Mirror
Retaining Bracket in place (Figure 7) and remove.
9. Slide mirror up from within the rebox to remove.
Each of the three (3) switches (3 Position On/Off Switch,
Low Heat Switch and High Heat Switch) will have the same
replacement procedure.
Replacement Procedure:
1. Pull replace away from the wall far enough to access
the back of the unit.
2. Remove one (1) Phillips screw from each of the two (2)
brackets which attach the upper part of the rebox to the
mantel, and remove the three (3) Phillips screws along
the bottom edge (Figure 4, page 6).
3. Tilt up the top portion of the rebox until the metal
Mounting Bracket clears the wood support of the mantel
(Figure 4).
4. Push the rebox insert out the front of the mantel.
5. Turn rebox on it’s front and remove the 12 Phillips
screws that attach the Trim to the rebox (Figure 5).
6. Turn the unit upright and pull the Trim off of the rebox.
7. Remove the seven (7) screws that attach the Top Panel
to the rebox. There are: two (2) Phillips screws along
each side at the top edge of the rebox; and three (3)
Phillips screws at the back of the rebox, along the top
edge (7 in total) (Figure 6). Remove the Top Panel.
10. Properly orientate replacement mirror and slide it down
into place behind Log Set.
11. Re-assemble rebox in reverse order as above.
8. Remove the two (2) Phillips screws that attach the Mirror
Retaining Bracket in place (Figure 7) and remove.
9. Slide mirror up from within the rebox to remove.
10. Remove the Log Set by pulling it straight up and out of
7
Page 8
the rebox.
11. Pull the Flicker Rod to the far right, towards the Flicker
Motor, then bend it gently enough to clear the bracket on
the left (Figure 8).
Figure 8
Figure 9
Retainer Clip
- Piggy-back connections
Flicker Rod
Flicker Motor
Exploded view used to show detail
12. Pull the Flicker Rod carefully away from the Flicker Motor
until cleared.
13. Remove all Wire Clips from the back of the switch to be
replaced (Low Heat Switch will have two (2) clips, High
Heat Switch and 3 Position On/Off Switch will have four
(4)), noting their original positions.
!
NOTE: It may be necessary to remove all Wire Clips in
order to provide sufcient working room within the rebox.
Be sure to note each wire’s original location carefully.
13. Depress the two (2) Retainer Clips on the top and bottom
of the switch and push the switch through the Control
Panel to remove (Figure 9).
14. Properly orientate the replacement switch and push
through the Control Panel until the Retainer Clips snap
into place.
15. Re-connect the Wire Clips from step 11 (refer to Figure 9
and wiring diagram on page 5 for wiring assistance).
16. Re-assemble rebox following steps 1 - 12 in reverse
order.
C
B
A
A - 3 Position On/Off Switch
B - Low Heat Switch
C - High Heat Switch
Wiring:
- Yellow wire from top terminal of High Heat Switch to Heater
Element
- Grey wire from bottom terminal of High Heat Switch and
piggy-back to Heater Element
- Piggy-back orange wires from bottom terminal of Low Heat
Switch to Terminal Block and Cutout
- Grey wire from top terminal of 3 Position On/Off Switch to
Remote Receiver Board
- Black wire from middle terminal of 3 Position On/Off Switch to
Terminal Block for Power Cord
- Piggy-back orange wires from bottom terminal of 3 Position
On/Off Switch to Remote Receiver Board and Cutout
Access to Heater
Assembly area
Flicker Motor/Flicker Rod Replacement
If the replace was operating prior to servicing allow at least
ve (5) minutes for light bulbs and heating element to cool off
to avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
Replacement Procedure:
1. Pull replace away from the wall far enough to access
the back of the unit.
2. Remove one (1) Phillips screw from each of the two (2)
brackets which attach the upper part of the rebox to the
mantel, and remove the three (3) Phillips screws along
the bottom edge (Figure 4, page 6).
3. Tilt up the top portion of the rebox until the metal
Mounting Bracket clears the wood support of the mantel
(Figure 4).
4. Push the rebox insert out the front of the mantel.
5. Turn rebox on it’s front and remove the 12 Phillips
screws that attach the Trim to the rebox (Figure 5,
page 7).
6. Turn the unit upright and pull the Trim off of the rebox.
8
Page 9
7. Remove the seven (7) screws that attach the Top Panel
to the rebox. There are: two (2) Phillips screws along
each side at the top edge of the rebox; and three (3)
Phillips screws at the back of the rebox, along the top
edge (Figure 6, page 7). Remove the Top Panel.
8. Remove the two (2) Phillips screws that attach the
Mirror Retaining Bracket in place (Figure 7, page 7) and
remove.
9. Slide mirror up from within the rebox to remove.
Figure 11
10. Remove the Log Set by pulling it straight up and out of
the rebox.
11. Pull the Flicker Rod to the far right, towards the Flicker
Motor, then bend it gently enough to clear the bracket on
the left (Figure 8, page 8).
12. Pull the Flicker Rod carefully away from the Flicker Motor
until cleared.
!
NOTE: If the Flicker Rod is the only item to be replaced,
install replacement Flicker Rod now and re-assemble
rebox following steps 1 through 10 as above. Otherwise,
continue to step 13.
13. Turn the rebox onto it’s back.
14. On the bottom of the unit, remove: four (4) Phillips
screws along the bottom edge of the rebox (the rebox
Mounting Bracket will separate here as well); two (2)
screws along each side; two (2) screws under the front
edge of the rebox; and one (1) screw which connects to
the Heater Assembly (Figure 10). The Bottom Panel can
now be removed.
Figure 10
Bottom view of rebox
Bottom of Flicker Motor
Terminal Block
17. Ensure the wires loosened in step 16 are free to be
pulled through the sheet metal above.
18. Turn the rebox right side up.
19. Remove the two (2) Phillips screws that attach the Flicker
Motor and the Flicker Motor Bracket to the sheet metal of
the rebox (Figure 12). Remove motor and bracket from
rebox, carefully pulling the wires leading from the motor
out from the bottom portion of the rebox.
Figure 12
Screws to remove (2)
Flicker Motor
Exploded view used to show detail
Screws to remove (11)
Firebox Mounting Bracket
15. Remove all zip ties that bind wires together at the side of
the Heater Assembly.
16. With the Terminal Block exposed, use a small at head
screwdriver to loosen the screws clamping the two (2)
wires from the Flicker Motor (Figure 11).
!
NOTE: The black, brown and white wires from the
Flicker Motor will combine briey into one. The black
wire will again splice away and connect directly to the
Terminal Block as shown in Figure 11.
20. Remove the Phillips screw from either side of the Flicker
Motor (two (2) in total) to remove the motor from the
bracket.
!
NOTE: Ensure that the rubber spacer from between the
motor and bracket is retained, as it will be needed for
reassembly.
21. Discard the old Flicker Motor.
22. Properly orientate the replacement Flicker Motor on the
bracket and attach to the Mounting Bracket using screws
from step 20. Be sure to include the rubber spacer
removed above.
21. Referring to Figure 12 for the position of the Flicker Motor
and Bracket, feed the wires from the Flicker Motor down
through the square hole in the sheet metal below where
the motor and bracket will be mounted inside the rebox.
22. Attach the Flicker Motor and Bracket to the sheet metal
using the two (2) screws removed in step 19.
9
Page 10
23. Turn rebox on it’s back.
24. Referring to Figure 11 (page 9), reconnect the single
black wire from the Flicker Motor to the upper, right
terminal of the Terminal Block, the other wire (a
combination of the white and brown wire) reconnected
to the upper, left terminal, and clamp both down by
tightening the screws of the Terminal Block.
23. Follow steps 1 through 14 in reverse order to reassemble
the replace.
Heater Assembly/Cutout Replacement
If the replace was operating prior to servicing allow at least
ve (5) minutes for light bulbs and heating element to cool off
to avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
Replacement Procedure
1. Pull replace away from the wall far enough to access
the back of the unit.
Mounting Bracket will separate here as well); two (2)
screws along each side; two (2) screws under the front
edge of the rebox; and one (1) screw which connects to
the Heater Assembly (Figure 10, page 9). The Bottom
Panel can now be removed.
15. Carefully turn rebox right side up and remove the four
(4) Phillips screws from inside the rebox as shown in
Figure 13 to release the Heater Assembly.
16. Carefully return the rebox onto it’s back, supporting the
now loose Heater Assembly below.
Figure 13
Cutout
Heater Assembly
screws (4)
Cutout Screw
2. Remove one (1) Phillips screw from each of the two (2)
brackets which attach the upper part of the rebox to the
mantel, and remove the three (3) Phillips screws along
the bottom edge (Figure 4, page 6).
3. Tilt up the top portion of the rebox until the metal
Mounting Bracket clears the wood support of the mantel
(Figure 4).
4. Push the rebox insert out the front of the mantel.
5. Turn rebox on it’s front and remove the 12 Phillips
screws that attach the Trim to the rebox (Figure 5,
page 7).
6. Turn the unit upright and pull the Trim off of the rebox.
7. Remove the seven (7) screws that attach the Top Panel
to the rebox. There are: two (2) Phillips screws along
each side at the top edge of the rebox; and three (3)
Phillips screws at the back of the rebox, along the top
edge (Figure 6, page 7). Remove the Top Panel.
8. Remove the two (2) Phillips screws that attach the
Mirror Retaining Bracket in place (Figure 7, page 7) and
remove.
9. Slide Mirror up from within the rebox to remove.
10. Remove the Log Set by pulling it straight up and out of
the rebox.
11. Pull the Flicker Rod to the far right, towards the Flicker
Motor, then bend it gently enough to clear the bracket on
the left (Figure 8, page 8).
12. Pull the Flicker Rod carefully away from the Flicker Motor
until cleared.
13. Turn the rebox onto it’s back.
14. On the bottom of the unit, remove: four (4) Phillips
screws along the bottom edge of the rebox (the rebox
Remote Receiver
Board
Heater Assembly
Exploded view used to show detail
Terminal
Block
Cutout Replacement
i) Using side cutters, cut all zip ties that bind wires together.
ii) Carefully pull Heater Assembly away from rebox and
while supporting the Heater Assembly, remove the one
(1) Phillips screw that attaches the Cutout to the Heater
Assembly (Figure 13).
iii) Gently swivel the Heater Assembly away from the rebox
to maximize working room within the rebox.
iv) Using side cutters, cut any zip ties that are fastened
to the black sheathed group of wires that rests behind
where the Heater Assembly once was.
v) Disconnect the orange wire clip that connects to the
Remote Receiver Board and carefully feed it through the
black sheathing (Figure 13).
vi) Using a small at head screwdriver, loosen the screw
which clamps the orange wire leading to the Terminal
Block (there are two (2) Terminal Blocks - the orange
wire connects to the Terminal Block that is mounted to
the underside of where the Flicker Motor was mounted)
(Figure 13).
10
Page 11
vii) From within the rebox, disconnect the two (2) orange
wires that connect to the back of the Low Heat Switch
and the 3 Position On/Off Switch (there are four (4) wires
and four (4) clips in total, but the wires are paired into two
(2) piggy-back connections - one (1) per switch)
(Figure 13).
Figure 14
Cutout Screw
Cutout
Access to switches
viii) Feed all disconnected orange wires through the sheet
metal and remove the Cutout and wires from the rebox.
ix) Feed the longest of the two (2) orange wires from the
replacement Cutout through the black sheathing leading
to the Remote Receiver Board and connect the wire clip
to the empty terminal (from step v.).
x) Following the long orange wire, bend it’s piggy-back clip
connection and feed it up through the sheet metal and
connect them to the bottom terminal of the 3 Position On/
Off Switch (Figure 13).
xi) The shorter or the two (2) orange wires from the
replacement Cutout will have a attened, bare end.
Connect this to the bottom, left terminal of the Terminal
Block mounted to the sheet metal under the Flicker
Motor. Be certain that the black wire from the Light
Wire Harness is connected with this orange wire in the
Terminal Block.
xii) Following the shorter orange wire just connected to the
Terminal Block, bend it’s piggy-back clip connection and
feed up through the sheet metal and connect them to the
bottom terminal of the Low Heat Switch (Figure 13).
xiii) Pull the orange wires gently to tighten the slack and
connect the Cutout to the Heater Assembly using the
small Phillips screw removed in step ii (Figure 13).
xiv) Follow steps 1 through 15 in reverse order to reassemble
the replace.
Heater Assembly Replacement
i) Disconnect all wire clips from the Heater Assembly noting
their original positions.
ii) Remove the one (1) small Phillips screw which attaches
the Cutout to the Heater Assembly.
iii) Reconnect all wire clips from step i (refer to Figure 14
and the wiring diagram on page 5 for assistance).
iv) Reattach Cutout to Heater Assembly using small Phillips
screw removed in step ii.
v) Follow steps 1 through 15 in reverse order to reassemble
the replace.
Motor
Element
- Yellow wire from top, outside terminal of Element which leads
through sheet metal from top terminal of High Heat Switch
- Grey wire leading from top terminal of Low Heat Switch
to top, inside terminal of Element - piggy-back to outside
terminal of Motor
- Blue wire from wire nut to bottom terminal of Element and
piggy-back to inside terminal of Motor
Remote Receiver Board Replacement
If the replace was operating prior to servicing allow at least
ve (5) minutes for light bulbs and heating element to cool off
to avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
Replacement Procedure:
1. Pull replace away from the wall far enough to access
the back of the unit.
2. Remove one (1) Phillips screw from each of the two (2)
brackets which attach the upper part of the rebox to the
mantel, and remove the three (3) Phillips screws along
the bottom edge (Figure 4, page 6).
3. Tilt up the top portion of the rebox until the metal
Mounting Bracket clears the wood support of the mantel
(Figure 4).
4. Push the rebox insert out the front of the mantel.
5. Turn rebox on it’s front and remove the 12 Phillips
screws that attach the Trim to the rebox (Figure 5,
page 7).
6. Turn the unit upright and pull the Trim off of the rebox.
7. Remove the seven (7) screws that attach the Top Panel
to the rebox. There are: two (2) Phillips screws along
each side at the top edge of the rebox; and three (3)
Phillips screws at the back of the rebox, along the top
edge (Figure 6, page 7). Remove the Top Panel.
8. Remove the two (2) Phillips screws that attach the
11
Page 12
Mirror Retaining Bracket in place (Figure 7, page 7) and
remove.
to be inserted through the sheet metal of the chassis
from the outside).
9. Slide Mirror up from within the rebox to remove.
10. Remove the Log Set by pulling it straight up and out of
the rebox.
11. Pull the Flicker Rod to the far right, towards the Flicker
Motor, then bend it gently enough to clear the bracket on
the left (Figure 8, page 8).
12. Pull the Flicker Rod carefully away from the Flicker Motor
until cleared.
13. Turn the rebox onto it’s back.
14. On the bottom of the unit, remove: four (4) Phillips
screws along the bottom edge of the rebox (the rebox
Mounting Bracket will separate here as well); two (2)
screws along each side; two (2) screws under the front
edge of the rebox; and one (1) screw which connects to
the Heater Assembly (Figure 10, page 9). The Bottom
Panel can now be removed.
15. Carefully turn rebox right side up and remove the four
(4) Phillips screws from inside the rebox as shown in
Figure 13 (page 10) to release the Heater Assembly.
16. Carefully return the rebox onto it’s back, supporting the
now loose Heater Assembly below.
17. Pull gently on the Heater Assembly in order to angle it
outwards from the rebox and maximize working space
inside the heater compartment.
18. The Remote Receiver Board is mounted to the side
of the rebox (Figure 15) by four (4) Mounting Studs,
located in each corner of the Receiver Board. Remove
each of the three (3) wire clips from the board.
Figure 15
Remote
Receiver Board
White wire
21. Reconnect the three (3) wire clips from step 18 following
Figure 15 as a guide.
22. Follow steps 1 through 17 in reverse order to reassemble
the replace.
Power Cord Replacement
If the replace was operating prior to servicing allow at least
ve (5) minutes for light bulbs and heating element to cool off
to avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
Replacement Procedure:
1. Pull replace away from the wall far enough to access
the back of the unit.
!
NOTE: Although it is not necessary to remove the
rebox insert from the mantel, we suggest doing so for
better manageability.
2. Remove two (2) Phillips screws from each of the four (4)
brackets which attach the rebox to the mantel
(Figure 4, page 6).
3. Carefully push rebox out the front of the mantel to
remove (Figure 5, page 6).
4. Gently turn the rebox so that it rests on its front surface.
5. On the Back Panel of the rebox, remove the two (2)
Phillips screws that hold the Power Cord Access Panel in
place (Figure 16).
Figure 16
Mounting
Studs (4)
Blue wire
Orange
wire
19. Either squeeze the clasp of each Mounting Stud to
release, or use side cutters to cut and clear them from
both board and chassis (replacement studs will be
included with the replacement part) and remove the
defective Receiver Board.
20. Properly orientate the replacement Receiver Board and
push it onto the four (4) Mounting Studs until snapped
into place (if the studs were cut, replacements will need
Screws to
remove (2)
Power Cord
Access Panel
6. Gently pull the cord and Access Panel away from the
rebox to allow enough slack in the wires to work.
7. Refer to Figure 17 and using a small, at head
12
Page 13
Figure 17
Black
wire
leading
from
rebox
Blue wire
leading
from
rebox
Cable Clamp
Terminal Block
Wire with smooth
edges leads to
narrow blade of
plug
Wire with ridges
on edge leads to
wide blade of plug
screwdriver, release the two (2) black wires from the
Terminal Block (turn the screws of the Terminal Block
counter-clockwise) which lead from the Power Cord.
Take note of their original positions.
8. Use pliers to squeeze the portion of the Cable Clamp
(Figure 17) that sits on the inside of the Access Panel
and push cord and clamp through the panel.
9. Release the cord from the clamp.
10. Feed replacement Power Cord through the hole in the
Access Panel and connect the two (2) ends of the Power
Cord to the Terminal Block.
The smooth edged side of the Power Cord leads from the
narrow blade of the plug and will connect to the terminal
opposite to the black wire from within the rebox. The
side of the Power Cord with ridges leads from the wide
blade of the plug and connects to the terminal opposite
the blue wire from the rebox.
11. Afx the Cable Clamp to the Power Cord close to the
Access Panel and push clamp and cable through the
Access Panel to secure in place.
12. Reattach Access Panel to chassis using the two (2)
screws removed in step 2.
13. Follow steps 1 through 3 in reverse order to reassemble
replace.
13
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