Dimplex DNB20, ELB20, LAG20 User Manual

Installation and Operating Instructions

Danube Portastove Model: DNB20
Lagan Portastove Model: LAG20
Elba Portastove Model: ELB20

Dimensions

(millimetres)

Model Specification

DBE20 2kW Log Portastove Black
LAG20 2kW Log Portastove Silver
ELB20 2 kW Log Portastove Anthracite

IMPORTANT: THESE INSTRUCTIONS SHOULD BE READ CAREFULL Y AND RET AINED FOR FUTURE REFERENCE

662

Important Safety Advice:

When using electrical appliances, Basic precautions
should always be followed to reduce the risk of fire,
electrical shock, and injury to persons, including the
following:

If the appliance is damaged, check with the supplier
before installation and operation.

Do not use outdoors.
Do not use in the immediate surroundings of a bath,

shower or swimming pool.
Do not locate the heater immediately below a fixed socket

outlet or connection box.
Do not cover the heater. Do not place material or

garments on the heater, or obstruct the air circulation
around the heater, for instance by curtains or furniture,
as this could cause overheating and a fire risk.

This appliance is not intended for use by children or
other persons without assistance or supervision if their
physical, sensory or mental capabilities prevent them
from using it safely. Children should be supervised to
ensure that they do not play with the appliance.

Do not use this heater in series with a thermal control,
a program controller, a timer or any other device that
switches on the heat automatically, since a fire risk
exists when the heater is accidentally covered or
displaced.

Ensure that furniture, curtains or other combustible
material are positioned no closer than 1 metre from the
heater.

In the event of a fault unplug the heater.
Unplug the heater when not required for long periods.
Although this heater complies with safety standards,

we do not recommend its use on deep pile carpets or
on long hair type of rugs.

The appliance must be positioned so that the plug is
accessible.

If the supply cord is damaged it must be replaced by
the manufacturer or service agent or a similarly
qualified person in order to avoid a hazard.

Keep the supply cord away from the front of the heater.

275

Danube / Lagan Elba

08/18796/1 Issue 1

432

controls

275

located
behind
flap

662

heat
outlet

castors

432

Fig. 1

Introduction

Unpack the heater carefully and retain the packaging for possible
future use, in the event of moving or returning the fire to your supplier.

These models are fitted with castors so they can moved from room
to room with ease, and are normally positioned against a wall.

A choice of 1kW or 2kW heat output is provided by the fan heater,
which is located at the bottom of the unit.

Before connecting the heater check that the supply voltage is the
same as that stated on the heater.

Please note: Used in an environment where background
noise is very low, it may be possible to hear a sound which
is related to the operation of the flame effect. This is normal
and should not be a cause for concern.

Electrical connection

WARNING – THIS APPLIANCE MUST BE EARTHED

This heater must be used on an AC ~ supply only and the voltage
marked on the heater must correspond to the supply voltage.

Before switching on, please read the safety warnings and operating
instructions.

In the event of replacing the fuse in the plug supplied, a 13 amp fuse
approved by ASTA to BS1362 must be used.

Operation

The unique flame effect may be enjoyed whether or not the heating
elements are in operation.

Controls

The heater controls are located behind the flap on the front of the
heater. (see Fig 1).

Three switches provide a choice of heat settings. A switch is in the
ON position when the side with the markings on (i.e. I , I , or II ) is
pushed in.

O

II

I

I

Fig. 2

Switch 1 ( I ) Controls the electricity supply to the heater and

Switch 2 ( I ) Provides 1kW heat output

flame effect
Note: This switch must be in the ON ( I ) position

for heater to operate with or without heat

Switch 3 ( II ) Provides 2kW output with switch 2

Maintenance

WARNING – BEFORE UNDERTAKING ANY MAINTENANCE OR
CLEANING REMOVE PLUG OR DISCONNECT FROM THE
ELECTRICITY SUPPL Y.

Lamp Replacement

four screws on
removable back
panel

Fig. 3

Two lamps are located behind the back panel as indicated in Fig. 3.
To gain access to the lamps, the four screws which secure the back

panel, must be removed. Remove and slide out panel as indicated in

Fig. 4.

Fig. 5

Remove the defective lamp by unscrewing it as shown -see Fig. 5.
Replace with a 60W E14 SES Clear Candle lamp.

Take care not to over-tighten the lamp. Refit the back panel and
secure with the four screws.

Safety cut-out

An automatic cut-out will switch off the heater if for any reason it
overheats. This could occur for instance, if the air inlet or outlet
were restricted in any way. If the cut-out operates, the heater will
switch off. The heater will switch on once the obstruction has been
removed and the heater has cooled. If the cut-out continues to
operate intermittently, the heater should be switched off and
Customer Services contacted.

Cleaning

For general cleaning use a soft clean duster – never use abrasive
cleaners. The viewing screen should be cleaned carefully with a
soft cloth. DO NOT use proprietary glass cleaners.

After Sales Service

Your product is guaranteed for one year from the date of purchase.
Within this period, we undertake to repair or exchange this product

free of charge (excluding lamps & subject to availability) provided it
has been installed and operated in accordance with these
instructions.

Your rights under this guarantee are additional to your statutory
rights, which in turn are not affected by this guarantee.

Should you require after sales service you should contact our
customer services help desk on 0870 727 0101. It would assist us
if you can quote the model number, series, date of purchase, and
nature of the fault at the time of your call. The customer services
help desk will also be able to advise you should you need to purchase
any spares.

Please do not return a faulty product to us in the first instance as
this may result in loss or damage and delay in providing you with a
satisfactory service.

Please retain your receipt as proof of purchase.

Fig. 4

Glen Dimplex UK Limited
Millbrook House
Grange Drive
Hedge End
Southampton
Hampshire. SO30 2DF

[c] Glen Dimplex UK Limited
All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of Glen Dimplex UK Limited.

The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility
(EMC) EN55014, EN60555-2 and EN60555-3 which cover the essential requirements of EEC Directives 73/23 and 89/336

UK customer help line (8.00AM – 6.00PM Mon-Fri; 8.30AM-1.00PM Sat)
Customer Services: Tel. [phone]

Fax. [phone]
e-mail [e-mail]

Republic of Ireland Tel. [phone]