Dimplex fireplace Owner's Manual

Owner’s
Manual

Serial Number:

Model Number:

Valued Customer,

We appreciate that you have chosen to purchase an electric fireplace
from Dimplex North America Limited. For years to come, cherished
memories will occur around the warmth of your new hearth. Thank you
for allowing our product to become part of those special moments.

7207980300REV01

Owner's Manual Cover ENG.indd 1 10/17/07 2:13:19 PM

QUICK REFERENCE GUIDE FOR THE DIMPLEX
ELECTRIC FIREPLACE

1. Prior to the first use of the fireplace verify the following:

• Are the circuit breakers for the socket the unit uses on?

2. The information regarding the model of your fireplace can be found on the
rating plate. See Page 6 for location.

3. If you have any technical questions regarding the operation or service of
your fireplace have your Model and Serial Number ready, and contact
Dimplex North America technical support at 1-888-DIMPLEX

(1-888-346-7539) before returning the product to the point of purchase.

CONTENTS

CONTENTS

Page 1 Important Instruction

Page 2 Fireplace Package Contents

Page 3 Unpacking Instructions (firebox)
Page 5 Unpacking Instructions (mantel)
Page 6 Important Instructions
Page 7 Site Selection and Preparation
Page 8 Fireplace Installation
Page 12 Operation
Page 14 Maintenance
Page 15 Stereo Instructions
Page 20 Warranty

IMPORTANT INSTRUCTIONS
SAVE THESE INSTRUCTIONS

PLEASE SAVE THIS USER’S GUIDE FOR FUTURE REFERENCE

When using electrical appliances, basic precautions should always be followed to reduce the
risk of fire, electric shock, and injury to persons, including the following:

1. Read all instructions before using the electric fireplace.

2. Always unplug the electric fireplace when not in use.

3. Do not operate any unit with a damaged cord or plug, or if the electric fireplace has
been dropped or damaged in any manner. Return unit to authorized service facility for
examination, electrical or mechanical adjustment, or repair.

4. Do not run the cord under carpeting. Do not cover cord with throw rugs, runners, or
the like. Arrange cord away from traffic area and where it will not be tripped over.

5. To disconnect the unit, turn the controls off, then remove the plug from the outlet.

6. Do not modify the electric fireplace. Use it only as described in this manual. Any
other use not recommended by the manufacturer may cause fire, electric shock or
injury to persons.

7. Do not burn wood or other materials in the electric fireplace.

8. Do not strike the fireplace glass.

9. Always use a certified electrician should new circuits or outlets be required.

10. Always use properly grounded, fused and polarized outlets.

11. Disconnect all power supply before performing any cleaning, maintenance or
relocation of the unit.

12. Do not use a pressure washer to clean unit.

13. When transporting or storing the unit and cord, keep in a dry place, free from
excessive vibration and store so as to avoid damage.

NOTE

Procedures and techniques that are considered important enough to emphasize.

CAUTION

Procedures and techniques which, if not carefully followed, will result in damage to the
equipment.

WARNING

Procedures and techniques which, if not carefully followed, will expose the user to the risk of
fire, serious injury, illness or death.

1

J

G

L

FIREPLACE PACKAGE CONTENTS

A

B

E

F

H

C

I

D

Items Included With Your Fireplace Package

A Mantel Top H Transformer
B Mantel Body I Transformer to Fireplace Connection wire
C Mantel Base J Registration/Warranty Card
D Mantel Pedestal K Owner’s Manual
E Firebox L Product Catalog
F MP3 Connection Wire
G Fireplace Remote Control

K

2

UNPACKING INSTRUCTIONS (FIREBOX)

1. Remove firebox from carton.

3

UNPACKING INSTRUCTIONS (FIREBOX)

2. Carefully lay unit on it’s back. (Figure 1)

3. Remove screws from the left and right side of the front glass lower support.

4. Carefully insert the tip of a slot screwdriver between the glass edge and either the left
or right side trim.

5. Using the screwdriver as a lever, gently apply pressure in a downward motion, forcing
the edge of the glass up.

UNPACKING (continued)

Figure 1

6. Remove packing foam from the top of the log set. (Figure 2)

7. Remove strapping and packing material from around the log set.

8. Clean front glass if needed.

9. Re-assemble logset and front glass.

Figure 2

4

UNPACKING INSTRUCTIONS (MANTEL)

1. Carefully unpack mantel components from boxes and place to one side.

2. Make sure all packing material has been removed from within the top and around the
mantel component.

NOTE

Do not dispose of packing material until fireplace is completely installed.

5

MODEL NO.

IMPORTANT INSTRUCTIONS

If you have any questions regarding our products please have the product model and serial
numbers available upon calling Dimplex customer service or technical support. To locate the
model and serial number labels see below (Figure 3). Record the Model number and Serial
number on the front cover of this manual for future reference.

CAT. NO.

Model Number

Firebox

Serial Number

Model Number Serial Number

Model

Number

Carton

Figure 3

Serial

Number

6

7

SITE SELECTION AND PREPARATION

NOTE

Select a suitable, level location away from standing water. For ease of electrical hook up
you may wish to locate the fireplace near an existing outlet. A 15amp, 120 volt outdoor GFI
is required. Additional appliances on the same circuit may exceed the current rating of the
circuit breaker.

WARNING
Ensure the power cord and transformer are not installed so that it is pinched or against a
sharp edge and ensure that the cord and transformer are stored or secured to avoid tripping
or snagging to reduce the risk of fire, electric shock or injury to persons.
Construction and electrical outlet wiring must comply with local building codes and other
applicable regulations to reduce the risk of fire, electric shock and injury to persons.
Do not attempt to wire your own new outlets or circuits. To reduce the risk of fire, electric
shock or injury to persons, always use a licensed electrician.

NOTE

The transformer to fireplace connection cord is 20 feet in length (6.10 meters) (Figure 4)

20 Feet

(6.10 meters)

Figure 4

Assemble mantel as shown.

NOTE

A slight gap between mantel parts is normal and required for a tight fit.

STEP 1

Mantel Body

Mantel Base

Mantel Pedestal

FIREPLACE INSTALLATION

Back of Unit

8

ORD

Install the fireplace assembly only into the mantel.

STEP 2

FIREPLACE INSTALLATION

Cord

Install cord before inserting firebox

Firebox

9

STEP 3

To stabilize the unit, loosen retainer bracket by turning screws
¼ turn counter-clockwise. Re-adjust bracket and tighten
screw.

NOTE

Do Not Completely Remove Screws

FIREPLACE INSTALLATION

10

NOTE

Attach Speaker Wires Before

NOTE

A slight gap between mantel par

STEP 4

Remove packing from inside the top of the mantel and assemble as shown.

a tight fit.

FIREPLACE INSTALLATION

ts is normal and required for

Mantel Top

Completing Assembly

11

OPERATION

12

A B C D E

Access

(shown

NOTE

This unit does not have a heat option

Electric Fireplace Manual Control

The manual controls for the firebox are located in the upper right hand corner behind the
access panel. To access the controls, open the upper access panel by pulling forward and
down.

To locate controls refer to Figure 5.

NOTE

The main on/off switch, flame action and flame brightness controls are always illuminated
when the unit is plugged in.

A. Main On/Off Switch

The ON/OFF SWITCH supplies power to all fireplace functions (Flames/Flame speed
Control/Dimmer Control).

B. Flame Action Control
Press the up or down arrow to adjust the flame speed to the desired level.

C. Flame Brightness Control

Press the up or down arrow to increase or decrease the brightness of the overhead lights.

D. Storage Compartment
A convenient location to place your CD’s or MP3 player.

E. Stereo/MP3/CD Player
This fireplace is equipped with a built-in stereo (refer to page 8 for operation)

Radio

Antenna

Panel
open)

Figure 5

OPERATION

The fireplace is supplied with an integrated radio frequency on/off remote control. The
remote control has a range of approximately 50 feet (15.25m), it does not have to be pointed
at the fireplace and can pass through most obstacles (including walls).

To operate, push the ON button to turn fireplace on, push the OFF button to turn the fireplace
off. This remote does not control the stereo system.

Battery Replacement (Figure 6)
To replace the battery, slide battery cover open on the hand held transmitter.
Correctly install one 12 volt (A23) battery in the battery holder.
Close the battery cover.

Store the fireplace remote in a dry location where temperature is between 15 C to 35C.

On
Button

Off
Button

Figure 6

Battery
Battery

Cover

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MAINTENANCE

WARNING

Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire,
electric shock or damage to persons.

GLASS CLEANING

The glass is cleaned in the factory during the assembly operation. During shipment,
installation, handling, etc., the glass may collect dust particles; these can be removed by
dusting lightly with a clean dry cloth.

The firebox glass can be cleaned to remove fingerprints or other marks, by using a damp
cloth. To prevent scratching, do not use abrasive cleaners or spray liquids on the glass
surface.

SEASONAL CLEANING

To clean the glass or remove debris from inside unit.

WARNING

Gloves are required as edges may be sharp

1. Unplug fireplace.

1. Remove top from mantel.

2. Lift firebox out of mantel.

3. Lay firebox on it’s back.

4. Remove screws from the left and right side of the front glass lower support. (Figure 7)

5. Carefully insert the tip of a slot screwdriver between the glass edge and either the left
or right side trim.

6. Using the screwdriver as a lever gently apply pressure in a downward motion, forcing
the edge of the glass up.

Figure 7

Screws

Glass

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STEREO INSTRUCTIONS

1

12 13

Important Instructions

1. Never repair the stereo unit yourself. In case of any failure, please turn off the power,
and contact Dimplex North America. This unit is composed of many precision
electronic components. The dismantling or repair may cause damage.

2. Keep the unit away from humidity, dust, steam, smoke, direct sunlight, etc. Do not
use any chemical detergent on unit.

3. Use soft rag to clean the surface of the unit.

4. Store faceplate in dry areas where temperature is
between –10 C to 60 C.

5. Prevent unit from falling or encountering any serious impact.

6. Close the fireplace access panel when not in use, or after operation.

Control Panel Functions

1. Panel Open Button 12. Play Button

2. Eject Button 13. Band Button

3. Select Button 14. Program-Preview/Search-Down

4. Volume Adjustment 15. Program-Next/Search-Up

5. Clock Button 16. Reset

6. Radio Preset 1/Disc Introduction 17. Preset-EQ

7. Radio Preset 2/Disc Repeat 18. Station Auto-Scan

8. Radio Preset 3/Disc Random 19. Auxiliary Button

9. Radio Preset 4 20. Auxiliary Input Jack

10. Radio Preset 5 21. Equal Loudness Compensation

11. Radio Preset 6 22. Power Button

22

5

4

21

14

15

3

2

16

19

7

6 8 17 18

9 10

11

Stereo Chassis

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15

BASIC OPERATION

ON/OFF

Press the on/off button to power on and press it again to power off.
Press the on/off button to power the Radio CD and AUX/MP3 functions.

DIS

To display the clock or to adjust the clock settings

(1) Connect the faceplate to the stereo chassis and power on; the LCD will display

VOL UP/DOWN

EQ FUNTION

NOTE

If the factory EQ is activated the base and treble are inactive

BAS

TRE

LEFT/RIGHT BALANCE

the radio frequency.

(2) Press the , the LCD will display the current time; press and hold the

button and the hours on the LCD will flash.

(3) Press the or button to set the hour and then press the button

again, the minute will flash. Press the or button to set the minute.

(4) Lock the time memory by pressing the clock button after proper time is set.

The flashing will stop and the player will again display the radio frequency 5
seconds later.

To adjust volume up, turn the volume knob “clockwise” (max 63) or to adjust the
volume down turn the volume knob “counter clockwise“(min 01). When the
volume knob is turned the screen will display the volume level. When the
volume is turned counter clockwise fully “mute” will be displayed on the screen.

Press “EQ” button continuously and choose from three factory preset sound
settings.

Press the SEL button once to enter the BAS mode and the screen will display
the sign of “BAS”.
To adjust the base level up or down turn the volume knob “clockwise” to
increase the base or “counter clockwise“ to decrease the base.

Press the SEL button twice to enter the TRE mode and the screen will display
the sign of “TRE”.
To turn the treble level up or down turn the volume knob “clockwise” to increase
the treble or “counter clockwise“ to decrease the treble.

Press the SEL button three times (or once EQ Preset Mode) to enter the
LEFT/RIGHT BALANCE mode. The screen will display “BAL”.
To adjust the balance left or right, turn the volume knob “clockwise” for the right
speaker or “counter clockwise“ for the left speaker.

STEREO INSTRUCTIONS

16

FAD BALANCE

Press the SEL button four times (or twice EQ Preset Mode) to enter the FAD
mode and the screen will display “FAD”.
There are no rear speakers so this setting can stay at default or max out the
front fade by turning the volume knob clockwise.

ERROR & RECOVERY

1. In case of any error during the process of radio or disc playing “ERROR” will
appear on the screen, you will then have to restart the device.

2. If the sign of “ERROR” remains it is recommended that you press the RESET
button with a fine tipped tool through the small hole located in the lower left
corner of the stereo chassis.

STEREO INSTRUCTIONS

CD/MP3: BASIC OPERATIONS

INSERT/EJECT: Press the button on the panel, the faceplate will open.
Select a disc and insert into the disc holder with the printed side facing up.
Press EJECT to take the disc out of the holder. If the disc is not removed from
the holder within 10 seconds it will automatically go back inside the holder.
When the disc is taken out of the holder the stereo will automatically enter into
radio (BAND) mode.

OPEN BUTTON

Press to open the front panel to access the CD.

PLAY/PAUSE

When a disc is in the disc holder press the PLAY button to play the disc. This
function will also work when in the RADIO mode. To pause press the play
button, the display will show “ ----“; press the play button again to resume play.

(1) NEXT SEARCH

In the PLAY mode press the button to skip to the next track on the
CD/MP3, the new track number will be displayed in the display. Press for
the desired track number.

(2) PREV SEARCH

In the PLAY mode press the button to skip to the previous track on the
CD/MP3, the previous track number will be displayed in the display. Press
for the desired track number.

(3) FAST FORWARD

In the PLAY mode press and hold the button to fast forward through the
current track, then release the button and press the button to stop and
play the current track.

(4) REWIND

In the PLAY mode press the button to reverse through the current track.
Release the button and press the button to stop and play the current track.

17

INT: Browse Programs

Press the INT button and the LCD will display the sign of “INT”, the player will
play the introduction (5 seconds) of each track on the disc. Press the INT
button again to stop browsing and enter into normal play mode.

RPT: Repeat Playing

Press the RPT button, the LCD will display “RPT”. The player will continuously
repeat the selected track. To cancel this function press the RPT button again.

RDM: Play at Random

Press the RDM button, the LCD will display “RDM”. This setting will play all
tracks on the current CD randomly. Press RDM button again to cancel this
selection.

RADIO OPERATION

STATION-SWITCH BAND

Press the “BAND” button to enter the radio mode. There are 3 FM bands (FM1,
FM2, FM3), as well as AM1 and AM2. Each has 6 radio presets. In the radio
mode, press the button or button to manually search upward or
downward. Press the button or button for more than one second to
automatically search for the next station.

STATION-PRESET BUTTON

There are 6 STATION-PRESET buttons that you can save your favorite
stations in each band. FM1, FM2, FM3 and AM1 and AM2. 30 stations may be
stored in total.

STATION-SAVE BUTTON

Press the BAND button to select the bands of the FM radio stations you want to
save, including FM1, FM2, FM3, AM1 and AM2. Press the TUNE button to
select your favorite station. Press one of the preset radio stations buttons (1 to

6) for more than 3 seconds; the station will then be stored in the selected preset
radio station. To listen to one of the stations saved, press the preset button it
was saved in.

AUTO SCAN/AUTO SAVE OF STATION

When in radio mode press the “APS” button to automatically scan the preset
stations. Each channel will be played for 5 seconds. During this process when
you reach your favorite channel press the “APS” again to stop scanning. Press
“APS” and hold for 3 seconds to automatically scan and save a station, this will
cancel the original memory and re-save the stations with the strongest signals from
1 to 6. During this process press “APS” again to stop automatic saving.

STEREO INSTRUCTIONS

18

STEREO INSTRUCTIONS

Notes for Using CD

1. Keep the disc clean as possible.

2. Do not play damaged or deformed discs.

3. Keep the disc away from direct sunlight or high temperatures.

4. Put the disc in case after use.

5. Fingerprints or other smears left on the disc may affect sound quality. You may use a
dry soft cloth to clean the disc surface. If necessary, you may also use a soft damp
cloth to clean more stubborn smears or fingerprints.

6. Be sure to clean the disc from its center to edge rather than along the edge.

General Performance

Frequency Modulation
Tuning Range………………87.5 – 108MHz
Mid Frequency……………...10.7MHz-0.3
Sensitivity of Noise Limit…..400db
Image Rejection…………….40db

Amplitude Modulation

Tuning Range……………….522-1620KHz
Mid Frequency………………455Hz-5
Sensitivity Noise Limit………below 32db
Image Rejection……………..above 34db

CD

Laser………………………….semiconductor laser, Wavelength 780 NM
Frequency Sonority….………20Hz-20KHz
SNR……………………………>80 db
Harmonic Distortion….………<0.012% (1KHz)

Others

Output Power (10% THD)…..2 x 25W
Power source voltage……….11-13.8V Negative Pole Earthed
Loudspeaker Impedance……4-8 Ohm/Sound Channel
Installation Dimension……….172 (W) x 165 (D) x 50 (H) mm
Weight…………………………2.0kg

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LIMITED WARRANTY

Products to which this limited warranty applies

This limited warranty applies to your newly purchased Dimplex outdoor fireplace or outdoor stove.
This limited warranty applies only to purchases made in any province of Canada except for Yukon
Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA (and the District of
Columbia) except for Hawaii and Alaska. This limited warranty applies to the original purchaser of
the Product only and is not transferable.

Products excluded from this limited warranty
Light bulbs are not covered by this limited warranty and are the sole responsibility of the

owner/purchaser. Products purchased in Yukon Territory, Nunavut, Northwest Territories, Hawaii,
or Alaska are not covered by this limited warranty. Products purchased in these States, provinces,
or territories are sold AS IS without warranty or condition of any kind (including, without limitation,
any implied warranties or conditions of merchantability or fitness for a particular purpose) and the
entire risk of as to the quality and performance of the products is with the purchaser, and in the
event of a defect the purchaser assumes the entire cost of all necessary servicing or repair.

What this limited warranty covers and for how long

Products covered by this limited warranty have been tested and inspected prior to shipment and,
subject to the provisions of this warranty, Dimplex warrants such products to be free from defects in
material and workmanship in respect to the fireplace components of this product for a period of 12
months; and in respect to the compact-disc player, stereo speakers and stereo components of this
product for a period of 90 days from the date of the first purchase of the Product.

This limited warranty period also applies to any implied warranties that may exist under applicable
law. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to the purchaser.

What this limited warranty does not cover

This limited warranty does not apply to Products that have been repaired (except by Dimplex or its
authorized service representatives) or otherwise altered. This limited warranty does further not apply
to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper
maintenance or handling, operation with an incorrect power source, fire or other circumstance outside
of Dimplex's control including, without limitation, an Act of God.

What you must do to get service under this limited warranty

Defects must be brought to the attention of Dimplex Technical Service by contacting Dimplex at 1­888-DIMPLEX (1-888-346-7539), or 1367 Industrial Road, Cambridge Ontario, Canada N1R 7G8.
Please have proof of purchase, catalogue/model and serial numbers available when calling. Limited
warranty service requires a proof of purchase of the Product.

20

1-888

-

DIMPLEX

What Dimplex will do in the event of a defect

In the event the Product or part covered by this limited warranty is proven to be defective in material
or workmanship during, in the One Year Warranty or 90 Day Warranty period, as applicable, you
have the following rights:

 Dimplex will in its sole discretion either repair or replace such defective Product or part

without charge. If Dimplex is unable to repair or replace the Product or part, or if repair or
replacement is not commercially practicable or cannot be timely made, Dimplex may, in lieu of
repair or replacement, choose to refund the purchase price for the Product or part.

 Limited warranty service will be performed solely by dealers or service agents of Dimplex

authorized to provide limited warranty services.

 The purchaser is responsible for removal and transportation of the Product or part (and any

repaired or replacement Product or part) to and from the authorized dealer's or service agent's
place of business.

 This limited warranty does not entitle the purchaser to on-site or in-home services. On-site

or in-home services may be performed at the purchaser's specific request and expense at
Dimplex’s then-current rates for such services.

 Dimplex will not be responsible for, and the limited warranty services shall not include, any

expense incurred for installation or removal of the Product or part (or any replacement Product
or part) or any labour or transportation costs. Such costs shall be the purchaser’s responsibility.

LIMITED WARRANTY

What Dimplex and its dealers and service agents are also not responsible for:

IN NO EVENT WILL DIMPLEX, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE TO

THE PURCHASER OR ANY THIRD PARTY, WHETHER IN CONTRACT, IN TORT, OR ON ANY

OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL,
OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE
SALE, MAINTENANCE, USE, OR INABILITY TO USE THE PRODUCT, EVEN IF DIMPLEX OR
ITS DIRECTORS, OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF
SUCH LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR DAMAGES ARE
FORESEEABLE. IN NO EVENT WILL DIMPLEX, OR ITS OFFICERS, DIRECTORS, OR AGENTS
BE LIABLE FOR ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT EXCEED THE
PURCHASE PRICE OF THE PRODUCT.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO THE PURCHASER.

How State and Provincial law apply

This limited warranty gives you specific legal rights, and you may also have other rights which vary
from jurisdiction to jurisdiction. The provisions of the United Nations Convention on Contracts for
the Sale of Goods shall not apply to this limited warranty or the sale of Product covered by this
limited warranty.

1367 Industrial Road
Cambridge, Ontario
Canada, N1R 7G8

www.dimplex.com

21