Dimplex EWMC-CC-SS, EWMC-BLK-SS Service Manual

Service Manual

Model Number:
EWMC-CC-SS
EWMC-BLK-SS

UL Part Number
6901820100
6901820300

IMPORTANT SAFETY INFORMATION: Always read this manual rst before attempting to service this replace. For your

safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or prop­erty damage.

Dimplex North America Limited

1367 Industrial Road

1-888-346-7539

In keeping with our policy of continuous product development, we reserve the right to make changes without notice.

© 2012 Dimplex North America Limited

Cambridge ON Canada N1R 7G8

www.dimplex.com

REV PCN DATE

00 - 2-APR-12

7400310000R01

TABLE OF CONTENTS

OPERATION .........................................................3

MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

EXPLODED PARTS DIAGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

WIRING DIAGRAM ....................................................7

SWITCH REPLACEMENT - Heat, On/Off and 3-Position . . . . . . . . . . . . . . . . . . . . . 8

THERMOSTAT CONTROL REPLACEMENT ................................8

FLICKER MOTOR / FLICKER ROD REPLACEMENT .........................8

HEATER ASSEMBLY REPLACEMENT ....................................9

REMOTE CONTROL REPLACEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

POWER CORD REPLACEMENT ........................................10

PARTIALLY REFLECTIVE GLASS REPLACEMENT . . . . . . . . . . . . . . . . . . . . . . . . 11

TROUBLESHOOTING GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Always use a qualied technician or service agency to repair this replace.

!

NOTE: Procedures and techniques that are considered important enough to emphasize.

CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.

WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of re, serious

injury, or death.

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OPERATION

Figure 1

Figure 2

B

A

C

There are two different control congurations depending

on the age of your model. In both cases the controls are
located inside the door panel on the lower portion of the

corner wall mounted electric replace. (Figure 1 & 2)

A

B

Manual Controls on Front Face (Figure 1):

A. 3-Position Switch

The switch has two ON positions marked with
“Manual”.

The “Manual“ position is for manual operation. In this
position the built-in remote control is by-passed.

The
remote control.

When in the

and OFF buttons of the remote control.

When the switch is in the center position the unit is off.

B. Heater On/Off Switch

The Heater On/Off Switch supplies power to the heater
assembly.

When the switch is in the On position the heater operates if
the thermostat calls for heat.

C. Heater Thermostat Control

To adjust the temperature to your individual requirements,
turn the thermostat control clockwise all the way to turn
on the heater. When the room reaches the desired
temperature, turn the thermostat knob counter clockwise
until you hear a click. Leave in this position to maintain the

room temperature at this setting. For additional heat, turn

clockwise until you hear the click again and the heater will
turn on.

when rst used. This odor is a normal condition caused

by initial heating of internal heater parts and will not occur
again.

position is for operating the unit with the provided

position the unit is operated with the ON

!

NOTE: The heater may emit a slight, harmless odor

and

C

Manual Controls beside Logs (Figure 2):

A. On/Off Switch

The On/Off switch supplies power to the remote control
receiver.

When the On/Off switch is switched to the Off position the

Level 1 indictor light will ash.

B. 3-Position Switch

Pressing the left side of the switch “ — “ activates the fol­lowing functions:

Pressing once activates the Level 1 function.1.

Level 1: The ame effect is turned on and the rst red

indicator light is activated.

Pressing twice activates the Level 2 function.2.

Level 2: The ame effect remains on, the heater is ac­tivated to the low setting, and the rst and second red

indicator lights are activated.

Pressing three times activates the Level 3 function.3.

Level 3: The ame effect remains on, the heater is set

to the high heat setting, and all three red indicator lights
are activated.

Pressing the right side of the switch “ ═ “ once will turn the
unit OFF.

!

NOTE: The blower speed does not change when

switching from low heat to high heat.

C. HEATER THERMOSTAT CONTROL

To adjust the temperature to your individual requirements,
turn the thermostat control clockwise all the way to turn on
the heater. When the room reaches the desired tempera­ture, turn the thermostat knob counter clockwise until you
hear a click. Leave in this position to maintain the room
temperature at this setting. For additional heat, turn clock­wise until you hear the click again and the heater will turn
on.

Resetting the Temperature Cutoff Switch

Should the heater overheat, an automatic cut out will turn

3

the replace off and it will not come back on without being

OPEN

reset. It can be reset by switching the On/Off Switch to Off

and waiting ve (5) minutes before switching the unit back

on.

!

NOTE: If operating the unit with a remote control, the
remote may require re-initializing after turning the power
off.

CAUTION: If you need to continuously reset the heater,

disconnect power and call Dimplex customer service at

1-888-DIMPLEX (1-888-346-7539).

Remote Control

The replace is supplied with a radio frequency remote

control. This remote control has a range of approximately

50 feet (15.25 m), it does not have to be pointed at the
replace and can pass through most obstacles (including
walls). It is supplied with one of hundreds of independent

frequencies to prevent interference with other units.

!

NOTE: Before attempting any operation with the

remote, pull the plastic insulator strip out from between

the remote casing and battery cover (Figure 2).

Remote Control Operation

The remote control operates the replace levels sequen­tially. The level is increased every time the ON button on

the remote control is pressed. The replace can be turned
off at any point by pressing the OFF button on the remote

control.

Level 1: The ame effect is turned on and the rst red

indicator light is activated.

Level 2: The ame effect remains on, the heater is ac­tivated to the low heat setting, and the rst and second

Figure 3

On

Button

red indicator lights are activated.

Level 3: The ame effect remains on, the heater is set

to the high heat setting, and all three red indicator lights
are activated.

!

NOTE: The blower speed does not change when

switching from low heat to high heat.

Remote Control Initialization/Reprogramming

There are two different remote controls depending on the

age of your model. Follow these steps for remote control

initialization and if required, re initialization:

Manual Controls on Front Face (Figure 1):

Disconnect power to replace.1.

Set the 3-Position Switch to the 2.

Remote) position

(

(Figure 1A).

Wait a minimum of ve (5) seconds and then reacquire 3.
power to replace.

Within 10 seconds of reacquiring power, press the ON 4.

button located on the remote control. (Figure 3)

!

NOTE: You will have only 10 seconds to perform this

last step. Failure to do so will result in these steps needing

to be followed again.

Manual Controls beside Logs (Figure 2):

Ensure that the unit is plugged in wall outlet and that 1.
power is supplied through the main service panel.

Locate manual controls. (Figure 2)2.

Turn the On/Off Switch to ON (Figure 2A),the red indi-3.
cator light 1 will ash.

Press and hold the 3-Position Switch marked “--” for 4.

ve seconds. The second red indicator light will ash.

Press the ON button located on the remote control 5.

(Figure 4).

This will synchronize the remote control and receiver.

Off Button

Plastic
Strip

Battery
Cover

Figure 4

On

Button

Off Button

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Battery Replacement

To replace the battery:

Slide battery cover open on the remote control 1.

(Figure 3 or 4).
Install one (1) 12-Volt (A23) (Figure 3) or one (1) 9V 2.
(Figure 4) battery in the battery holder.

Close the battery cover3.

Battery must be recycled or disposed of properly.
Check with your Local Authority or Retailer for
recycling advice in your area.

Battery
Cover