Dimplex EOSM-2007 Owner's Manual

7208780100rev01

CONTENTS

PAGE 1 Important Instructions
PAGE 2 Model and Serial Number

Information
PAGE 3 Stove Installation
PAGE 4 Repellent Warnings
PAGE 5 Operation
PAGE 7 Maintenance
PAGE 8 Warranty

QUICK REFERENCE GUIDE FOR THE ELECTRIC STOVE

1. Prior to the first use of the Stove verify the following:

• Are the circuit breakers for the unit on?

2. The information regarding the model of your Stove can be found on
the rating plate located in the upper left inside of the unit. Refer to
Figure 1

3. If you have any technical questions or concerns regarding the
operation of your Stove, or require service contact Dimplex North
America customer service at 1-888-DIMPLEX (1-888-346-7539) before
returning the product to the point of purchase.

IMPORTANT INSTRUCTIONS

CAUTION

PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE REFERENCE

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire,
electric shock, and injury to persons, including the following:

1. Read all instructions before using the Stove.

2. Always unplug the Stove when not in use.

3. Do not operate any unit with a damaged cord or plug, or if the Stove has been dropped or
damaged in any manner. Return unit to authorized service facility for examination, electrical or
mechanical adjustment, or repair.

4. Do not modify the Stove. Use it only as described in this manual. Any other use not
recommended by the manufacturer may cause fire, electric shock or injury to persons.

5. To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than
the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the
outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper
outlet. Do not change the plug in any way.

6. This unit must be plugged into a GFI receptacle.

7. Do not burn wood or other materials in the Stove.

8. Always use a certified electrician should new circuits or outlets be required.

9. Always use properly grounded, fused and polarized outlets.

10. Disconnect all power supply before performing any cleaning, maintenance or relocation of the
unit.

11. When transporting or storing the unit and cord, keep in a dry place, free from excessive
vibration and store so as to avoid damage.

NO USER-SERVICEABLE PARTS INSIDE

RISK OF ELECTRIC SHOCK

DO NOT OPEN

1

SAVE THESE INSTRUCTIONS
IMPORTANT INSTRUCTIONS

NOTE: Procedures and techniques that are considered important enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to

the equipment.
WARNING: Procedures and techniques which, if not carefully followed, will expose the user to
the risk of fire, serious injury, illness or death.

If you have any questions about our products please have the catalogue/model and serial
numbers available upon calling customer service. To locate the catalogue/model and serial
number labels see below.

Model
and
Serial
Number
Label

Model Number

Serial Number

Model Number Label
Serial Number Label

Stove

Carton

Figure 1

2

NOTE

A 15amp, 120 volt outdoor GFI circuit is required. Additional appliances on the same circuit
may exceed the current rating of the circuit breaker.

WARNING

Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure
that the power cord is stored or secured to avoid tripping or snagging to reduce the risk of fire,
electric shock or injury to persons.
Construction and electrical outlet wiring must comply with local building codes and other
applicable regulations to reduce the risk of fire, electric shock and injury to persons.
Do not attempt to wire your own new outlets or circuits. To reduce the risk of fire, electric
shock or injury to persons, always use a licensed electrician.

STOVE INSTALLATION

1. Make sure the units MAIN ON/OFF and REPELLENT ON/OFF switches are in the OFF
position (refer to operating instruction section).

2. Install the transformer onto the unit.

3. Plug the unit into a 15Amp/120volt outdoor GFI outlet. If the cord does not reach, you
may use an extension cord with a minimum rating of 120 volts, 8 amps, 18 gauge and
approved for outdoor use.

OPERATION

To access the controls go to the back of the Stove.

A. MAIN ON/OFF SWITCH

The on/off switch supplies power to the flame function of the unit.

B. REPELLENT ON/OFF SWITCH

The on/off switch supplies power to the repellent dispenser function of the unit

Main ON/OFF Switch

Repellent
On/Off
Switch

Figure 2

3

WARNING

The repellent stove uses a Citronella oil product as a repellent. To reduce the risk of fire and
injury to persons the following precautions should always be followed;

This product is intended for out door use only. Do not operate indoors.
SKIN CONTACT: -Citronella may cause irritation, drying and cracking of the skin.
EYE CONTACT: - Citronella oil may cause irritation or damage to eyes.
INHALATION: - Citronella oil may cause damage to lungs if swallowed.
INGESTION: - Citronella oil may cause gastrointestinal irritation, nausea, vomiting and

diarrhea.
Citronella oil is potentially toxic to birds.

Citronella oil is flammable; keep away from open flame and sources of ignition.
Keep the citronella filled repellent bottle away from the reach of children at all times.
Keep the citronella filled repellent bottle away from food, drink and animal feed.
Avoid contact with eyes.
In case of contact with eyes, rinse immediately with water and seek medical advice.
Wear suitable protective clothing, gloves and eye/face protection when changing the citronella
filled repellent bottle.
If swallowed, seek immediate medical attention.

4

OPERATION

1. Locate and remove the repellent container from the stove packaging.

2. Remove the top-retaining ball from the stove.

3. Lift the small top assembly from stove.

4. Lift the large top assembly from the stove.

5. Follow the precautions on page 4 and remove the cap from the repellent by turning
clockwise.

6. Insert the wick of the repellent bottle through the whole in the repellent assembly.

7. Screw repellent bottle into the repellent assembly.

8. Re-assemble the stove.

9. Turn the main power switch on.

10. Turn the Repellent power switch on.

NOTE
Check the repellent bottle seasonally and replaced when required.

Warning
DO NOT ATTEMPT TO REFILL THE REPELLENT BOTTLE. This is a factory sealed bottle
and doing so may cause personal injury.

Remove Cap

Repellent Bottle

5

Retaining

Small Top

Large Top

Stove

OPERATION

Repellent Bottle

Ball

Assembly

Assembly

6

MAINTENANCE

CAUTION

WARNING

Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire,
electric shock or damage to persons.

GLASS CLEANING

The mirror is cleaned in the factory during the assembly operation. During shipment,
installation, handling, etc., the clear door may collect dust particles; these can be removed by
dusting lightly with a clean dry cloth.
To clean the mirror;

1. Remove the top-retaining ball from the stove.

2. Lift the small top assembly from stove.

3. Lift the large top assembly from the stove.

4. Remove the three screws from each side of the stove front.

5. Remove the front panel.

6. Clean glass.

7. Re-assemble.

STOVE SURFACE CLEANING

Use warm water only to clean painted surfaces of the Stove. Do not use abrasive cleaners.

SERVICING
An authorized service representative should perform any service the product may require.

RISK OF ELECTRIC SHOCK

DO NOT OPEN

NO USER-SERVICEABLE PARTS INSIDE

7

ONE YEAR LIMITED WARRANTY

Products to which this limited warranty applies

This limited warranty applies to your newly purchased Dimplex electric stove and to newly
purchased Dimplex fireplace surrounds (mantels) and trims. This limited warranty applies
only to purchases made in any province of Canada except for Yukon Territory, Nunavut, or
Northwest Territories or in any of the 50 States of the USA (and the District of Columbia)
except for Hawaii and Alaska. This limited warranty applies to the original purchaser of the
product only and is not transferable.

Products excluded from this limited warranty
Light bulbs are not covered by this limited warranty and are the sole responsibility of the

owner/purchaser. Products purchased in Yukon Territory, Nunavut, Northwest Territories,
Hawaii, or Alaska are not covered by this limited warranty. Products purchased in these
States, provinces, or territories are sold AS IS without warranty or condition of any kind
(including, without limitation, any implied warranties or conditions of merchantability or fitness
for a particular purpose) and the entire risk of as to the quality and performance of the
products is with the purchaser, and in the event of a defect the purchaser assumes the entire
cost of all necessary servicing or repair.

What this limited warranty covers and for how long

Products covered by this limited warranty have been tested and inspected prior to shipment
and, subject to the provisions of this warranty, Dimplex warrants such products to be free from
defects in material and workmanship for a period of 12 months from the date of the first
purchase of such product.

The limited 12 month warranty period also applies to any implied warranties that may exist
under applicable law. Some jurisdictions do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to the purchaser.

What this limited warranty does not cover

This limited warranty does not apply to products that have been repaired (except by Dimplex or
its authorized service representatives) or otherwise altered. This limited warranty does further
not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation,
improper maintenance or handling, or operation with an incorrect power source.

What you must do to get service under this limited warranty

Defects must be brought to the attention of Dimplex Technical Service by contacting Dimplex
at 1-888-DIMPLEX (1-888-346-7539), or 1367 Industrial Road, Cambridge Ontario, Canada
N1R 7G8. Please have proof of purchase, catalogue/model and serial numbers available
when calling. Limited warranty service requires a proof of purchase of the product.

What Dimplex will do in the event of a defect

In the event a product or part covered by this limited warranty is proven to be defective in
material or workmanship during the 12 month limited warranty period you have the following
rights:

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Dimplex will in its sole discretion either repair or replace such defective product or part

1-888

-DIMPLEX

Canada, N1R 7G8

without charge. If Dimplex is unable to repair or replace such product or part, or if repair
or replacement is not commercially practicable or cannot be timely made, Dimplex may, in
lieu of repair or replacement, choose to refund the purchase price for such product or
part.

Limited warranty service will be performed solely by dealers or service agents of Dimplex
authorized to provide limited warranty services.

The purchaser is responsible for removal and transportation of such product or part (and
any repaired or replacement product or part) to and from the authorized dealer's or
service agent's place of business.

This limited warranty does not entitle the purchaser to on-site or in-home services. On­site or in-home services may be performed at the purchaser's specific request and
expense at Dimplex’s then-current rates for such services.

Dimplex will not be responsible for, and the limited warranty services shall not include,
any expense incurred for installation or removal of the product or part (or any
replacement product or part) or any labour or transportation costs. Such costs shall be
the purchaser’s responsibility.

What Dimplex and its dealers and service agents are also not responsible for:

IN NO EVENT WILL DIMPLEX, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE

TO THE PURCHASER OR ANY THIRD PARTY, WHETHER IN CONTRACT, IN TORT, OR

ON ANY OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY,
CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN
CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO USE THE
PRODUCT, EVEN IF DIMPLEX OR ITS DIRECTORS, OFFICERS, OR AGENTS HAVE
BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES, COSTS OR DAMAGES, OR IF
SUCH LOSSES, COSTS, OR DAMAGES ARE FORESEEABLE. IN NO EVENT WILL
DIMPLEX, OR ITS OFFICERS, DIRECTORS, OR AGENTS BE LIABLE FOR ANY DIRECT
LOSSES, COSTS, OR DAMAGES THAT EXCEED THE PURCHASE PRICE OF THE
PRODUCT.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO THE PURCHASER.

How State and Provincial law apply

This limited warranty gives you specific legal rights, and you may also have other rights
which vary from jurisdiction to jurisdiction. The provisions of the United Nations Convention
on Contracts for the Sale of Goods shall not apply to this limited warranty or the sale of
products covered by this limited warranty.

1-888-346-7539

1367 Industrial Road
Cambridge, Ontario

9