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DO NOT COVER
DXFF20TSN & DXFF30TSN
08/51250/0 Issue 6
As with all portable heang appliances: This product is suitable only for well insulated spaces or occasional use.
The product complies with the European Safety Standards EN60335:2-30 and the European Standard Electromagnetic Compatibility (EMC) EN55014:1,
EN55014:2, EN61000:3-2 and EN61000:3-3 which cover the essential requirements of EMC Directive 2014/30/EU and the LVD Directive 2014/35/EU.
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DXFF20TSN & DXFF30TSN Flat Fan Heaters
Fig. 1
Installation and Operating Instructions
Model(s) Specication
DXFF20TSN 2.0kw Switch, Thermostat & Neon
DXFF30TSN 3.0kw Switch, Thermostat & Neon
IMPORTANT: DO NOT USE AS A HAIRDRYER
REGULAR VACUUM CLEANING IS REQUIRED
TO ENSURE PROPER OPERATION (see below)
IMPORTANT : THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE
Important Safety Advice
DO NOT use the heater in the immediate
surroundings of a bath, a shower or a swimming
pool.
DO NOT place the heater directly below a xed
socket outlet.
The socket-outlet must be accessible at all times
to enable the mains plug to be disconnected as
quickly as possible.
DO NOT COVER or obstruct the air inlet and
outlet openings in any way.
The heater must be on a at stable surface when
in use.
DO NOT operate the heater with the mains lead
overhanging the front outlet grille.
The Heater carries the warning symbol
indicating that it must not be covered.
WARNING: In order to avoid overheating do not
cover the heater.
IMPORTANT: If the mains lead of this appliance is
damaged, it must be replaced by the manufacturer
or its service agent or a similarly qualied person
in order to avoid a hazard.
WARNING: In order to avoid a hazard due to
inadvertent resetting of the thermal cut-out,
this appliance must not be supplied through an
external switching device, such as a timer, or
connected to a circuit that is regularly switched
on and off by the utility.
This appliance can be used by children aged from
8 years and above and persons with reduced
physical, sensory or mental capabilities or lack of
experience or knowledge if they have been given
supervision or instruction concerning the use of
the appliance in a safe way and understand the
hazards involved. Children shall not play with the
appliance. Cleaning and user maintenance shall
not be made by children without supervision.
Children of less than 3 years should be kept away
unless continuously supervised.
Air Inlet
Air Outlet
DO NOT COVER
Mains Neon
Handle
See ‘Fig. 3’
See ‘Fig. 2’
Children aged from 3 years and less than 8 years
shall only switch on/off the appliance provided
that it has been placed or installed in its intended
normal operating position and they have been
given supervision or instruction concerning the
use of the appliance in a safe way and understand
the hazards involved. Children aged from 3
years and less than 8 years shall not plug in,
regulate and clean the appliance or perform user
maintenance.
CAUTION: Some parts of this product can
become very hot and cause burns. Particular
attention has to be given where children and
vulnerable people are present.
IMPORTANT: Avoid use of an extension cord
because the extension cord may overheat and
cause risk of re.
DO NOT use the heater on deep pile carpets or
the long hair type of rugs, or less than 750mm
(30”) away from any overhanging surface. Keep
combustible materials such as drapes and other
furnishings away from the sides and rear and at
least 750mm away from the front of the heater.
DO NOT use heater to dry your laundry.
The instruction leaet belongs to the appliance
and must be kept in a safe place. If changing
owners, the leaet must be surrendered to the
new owner.
IMPORTANT: Normal use of your fan heater in
areas which have high levels of uff, dust or hair
(e.g. bedrooms, dressing areas or hair salons),
especially on solid/lino covered oors, will result
in the accumulation of these inside the heater at
the back of the element. If left to build up it will
eventually result in the safety cut-out operating
to protect you and the heater from the danger
of the product overheating. It is therefore critical
that you use a vacuum cleaner to regularly blow
out and clean away any accumulation from the
heater. (See Cleaning section overleaf for more
detailed instructions on how to do this)
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Electrical connection
This heater must be used on an ~ supply only and the voltage
marked on the heater must correspond to the supply voltage. This
heater is tted with a rewirable plug incorporating a 13 amp fuse.
In the event of replacing the fuse in the plug supplied, a 13 amp
fuse approved by ASTA to BS 1362 must be used. If any other
type of plug is used, a 15 amp fuse must be tted in the plug, the
adaptor, or at the distribution board.
IMPORTANT : If the plug is not suitable for your socket, the 13 amp
plug should be removed. Before wiring the appropriate plug, please
note that the wires in this mains lead are coloured in accordance
with the following code :
BLUE : NEUTRAL
BROWN : LIVE
As the colours of the wires in the mains lead may not correspond
with the coloured markings in your plug, proceed as follows :
Connect the BROWN wire to the terminal marked ‘L’ or coloured
RED. Connect the BLUE wire to the terminal marked ‘N’ or
coloured BLACK. Note : ‘L’ or ‘N’ wire must not be connected
to the EARTH terminal marked ‘E’ or ‘ ’ or coloured GREEN
or GREEN AND YELLOW. If in doubt, consult your electrician.
Using the heater
The mains neon (see Fig. 1) will light up to show that the heater
is connected to the mains supply.
Heat control - see Fig. 2
The heat control positions are as follows:
O - Off
- Cool Blow *
I - Half heat output
II - Full heat output
* When the heat control is set to ‘ ’ for Cool Blow, set the
thermostat control to max. position.
Position ‘ ’ will turn the heater on and off to maintain a
temperature of approximately 5°C to help protect against frosty
conditions.
Safety - Overheat Cut-out
For your safety, this appliance is tted with a thermal cut-out. In the
event that the product overheats, the cut-out switches the heater
off automatically. To bring the heater back into operation, remove
the cause of the overheating, then unplug or turn off the electrical
supply to the heater for a few minutes. When the heater has cooled
sufciently, re-connect and switch on the heater.
Fuselink
A thermal fuse link is provided as an added safety feature. If the
fuse link operates and opens circuit it is the result of abnormal
overheating within the appliance and servicing of the appliance by
a competent service engineer will be required in order to ensure
the future safe operation of the heater. Customer services should
be contacted, who will arrange the replacement of any faulty parts
and the tting of a new fuse link.
Cleaning
WARNING: Always disconnect from the power supply before
cleaning the heater.
To ensure continued normal operation of your heater, you must
regularly clean out any accumulation of particles from inside the
heater.
This is best achieved by using your vacuum cleaner in blow mode
to blow air into the heater through the front air outlet to dislodge
any accumulated matter from the back of the element (If it does
not have this function then blowing hard yourself will have the
same result). Then use the vacuum in suction mode to suck out
the now loose particles through the top and bottom air inlets. This
will serve to clean these areas also.
For normal surface cleaning, do not use detergents, abrasive
cleaning agents or polish of any kind on the heater. Wipe with a
dry cloth to remove dust and a damp (not wet) cloth to clean off
stains. Be careful not to allow moisture into the heater.
Fig. 2
Thermostat control - see Fig. 3
The heat output is controlled by the thermostat, according to the
room temperature. Turn the knob to maximum setting initially.
When the room is warm enough, reduce the setting slowly until
the heater just clicks off.
The heater will now cycle on and off to maintain your selected
room temperature.
Fig. 3
NOTE: If the heater does not come on when the thermostat is
set low, this is normally because the room is warmer than the
thermostat setting and is not a fault.
Recycling
For electrical products sold within the European
Community.
At the end of the electrical products useful life it
should not be disposed of with household waste.
Please recycle where facilities exist. Check with
your Local Authority or retailer for recycling advice
in your country.
ModelIdentier(s):
Heat output
Nominal heat output Pnom 2.0 3.0
Minimum heat output (indicative) Pmin 1.0 1.5
Maximum continuous heat output Pmax,c 2.0 3.0
Auxiliary electricity Consumption
At nominal heat output elmax 0.0 0.0
At minimum heat output elmin 0.0 0.0
In standby mode elSB 0.0 0.0
Type of heat output/ room temperature control
Mechanical thermostat room temperature control
GDHV Group Limited
Millbrook House, Grange Drive,
Contact details
Hedge End, Southampton.
SO30 2DF
DXFF20TSN DXFF30TSN
kW
kW
kW
kW
kW
kW
Yes
Page 4
Warranty
What does a Dimplex Warranty cover?
Dimplex products deliver reliable service for normal, household use in domestic settings. All Dimplex products are individually
tested before leaving the factory.
If you are a consumer and you experience a problem with your Dimplex product, which is found to be defective due to faulty
materials or workmanship within the Warranty Period, this Dimplex Warranty will cover repair or - at the discretion of Dimplex
– replacement with a functionally equivalent Dimplex product.
The Dimplex Warranty Period is 3 calendar years from the date of purchase of your Dimplex product, or the date of delivery
of the product, if later. The Dimplex Warranty is conditional upon you providing the original purchase receipt as proof of
purchase. Please therefore retain your receipt as proof of purchase.
If you do experience a problem with your Dimplex product please call the Helpline on +44 [0]344 879 3588 or visit https://
www.dimplex.co.uk/support. For ROI please email serviceireland@glendimplex.com or call +353(0)18424833. We will
need details of your Dimplex product and a description of the fault which has occurred. Once we receive your information
and proof of purchase we will contact you to make the necessary arrangements.
If your Dimplex product is not covered by this Dimplex Warranty there may be a charge to repair your product. However, we
will contact you for agreement to any charges before any chargeable service is carried out.
What is not covered by a Dimplex Warranty?
The Dimplex Warranty does not cover any of the following:
Any fault or damage to your Dimplex product due to faulty materials or workmanship occurring outside the 3 year Warranty
Period.
Any fault or damage occurring to any pre-owned Dimplex product or to any other equipment or property.
Accidental damage to your Dimplex product or damage to your Dimplex product from external sources (for example, transit,
weather, electrical outages or power surges).
Fault or damage to your Dimplex product which is:
• Not due to faulty materials or workmanship or which is due to circumstances outside Dimplex’s control.
• Caused by use of your Dimplex product for anything other than normal domestic household purposes in the country
where it was purchased.
• Caused by any misuse, abuse or negligent use of the Dimplex product, including but not limited to any failure to use it
in accordance with the Operating Instructions supplied with the product.
• Caused by any failure to assemble, install clean and maintain your Dimplex product in accordance with the Operating
Instructions supplied with the product unless this was carried out by Dimplex or its authorised dealers.
• Caused by repairs or alterations to your Dimplex product not carried out by Dimplex service personnel or its authorised
dealer(s).
• Caused by use of any consumables or spare parts for your Dimplex product which are not Dimplex -specied.
Terms and Conditions
The Dimplex Warranty is valid for Dimplex from the date of purchase of your Dimplex product from a recognised retailer in
the country of purchase and use, or the date of delivery of the product if later, always provided the original receipt has been
retained and is produced as proof of purchase.
You must provide to Dimplex or its authorised agents on request the original receipt as proof of purchase and - if required
by Dimplex - proof of delivery. If you are unable to provide this documentation, you will be required to pay for any repair
work required.
Any repair work under the Dimplex Warranty will be carried out by Dimplex or its authorised dealer(s) and any parts that
are replaced will become the property of Dimplex. Any repairs performed under the Dimplex Warranty will not extend the
Warranty Period.
Any replacement of your Dimplex product by Dimplex during the Warranty Period will start the 3 year Warranty Period afresh
from the date of delivery of the replacement Dimplex product to you.
The Dimplex Warranty does not entitle you to recovery of any indirect or consequential loss or damage including but not
limited to loss or damage to any other property.
The Dimplex Warranty is in addition to your statutory rights as a consumer and your statutory rights are not affected by this
Dimplex Warranty.
Contact Dimplex A brand of the GDC Group Limited, trading as Glen Dimplex Heating & Ventilation
If you have any questions about what the Dimplex Warranty covers and does not cover or how to claim under the Dimplex
Warranty, please contact us:
GDHV, Grange Drive, Hedge End, Southampton SO30 2DF
Telephone: 0344 879 3588
Email: customer.services@glendimplex.com
Visit: www.dimplex.co.uk
[c] Glen Dimplex
All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of Glen Dimplex.
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