Dimplex DXC30, DXC20 Installation Instructions

Installation and Operating Instructions

230

450

350

MIN

MIN

Convector Heaters

Models : DXC20, DXC20Ti, DXC20F, DXC20FTi, DXC30, DXC30Ti, DXC30F and DXC30FTi

Dimensions (millimetres)

Models Specication

DXC20 2.0kW On/Off Switch/Heat Switch/T’stat/Neon

DXC20Ti 2.0kW Heat Switch/T’stat/24hr Timer

DXC20F 2.0kW On/Off Switch/Heat Switch/T’stat/Neon/Turbo Fan

DXC20FTi 2.0kW Heat Switch/T’stat/Neon/24hr Timer/Turbo Fan

DXC30 3.0kW On/Off Switch/Heat Switch/T’stat/Neon

DXC30Ti 3.0kW Heat Switch/T’stat/24hr Timer

DXC30F 3.0kW On/Off Switch/Heat Switch/T’stat/Neon/Turbo Fan

DXC30FTi 3.0kW Heat Switch/T’stat/Neon/24hr Timer/Turbo Fan

IMPORTANT : THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE

As with all portable heating appliances - This product is only suitable for well insulated spaces or occasional use

230

MIN

418

695 - 3.0kW
575 - 2.0kW

INDCUK35RG Issue 5

150

Fig. 1

Important Safety Advice

WARNING: This appliance must not be used in

a bathroom.
WARNING: Do not use this heater in the
immediate surroundings of a bath, a shower or
a swimming pool.
WARNING: This heater must not be located

immediately below a xed socket outlet.

The heater carries a warning symbol to

alert the user to the risk of re that exists

if the heater is accidentally covered.
WARNING: In order to avoid a hazard due to
inadvertent resetting of the thermal cut-out,
this appliance must not be supplied through an

external switching device, such as a timer, or

connected to a circuit that is regularly switched
on and off by the utility.
This appliance can be used by children aged
from 8 years and above and persons with
reduced physical, sensory or mental capabilities

or lack of experience or knowledge if they have

been given supervision or instruction concerning
the use of the appliance in a safe way and
understand the hazards involved. Children shall
not play with the appliance. Cleaning and user
maintenance shall not be made by children
without supervision.
Children of less than 3 years should be kept
away unless continuously supervised. Children
aged from 3 years and less than 8 years shall
only switch on/off the appliance provided that
it has been placed or installed in its intended
normal operating position and they have been
given supervision or instruction concerning
the use of the appliance in a safe way and
understand the hazards involved. Children aged
from 3 years and less than 8 years shall not plug
in, regulate and clean the appliance or perform
user maintenance.
CAUTION: Some parts of this product can

become very hot and cause burns. Particular
attention has to be given where children and
vulnerable people are present. If the mains
lead is damaged, it must be replaced by the
manufacturer or its service agent or a similarly

qualied person in order to avoid a hazard.

WARNING: Do not use the heater on deep
pile carpets or the long hair type of rugs. Keep
combustible materials such as drapes and other
furnishings clear from the front, sides and rear
of the heater. Do not use the heater to dry your
laundry.

The instruction leaet belongs to the appliance

and must be kept in a safe place. If changing

owners, the leaet must be surrendered to the

new owner.
WARNING: Do not use heater in small rooms
when they are occupied by persons who are not
capable of leaving the room on their own, unless
constant supervision is provided.
WARNING: The heater should only be used
on a horizontal and stable surface with the feet

securely tted.

Electrical connection

WARNING – THIS APPLIANCE MUST BE EARTHED

The use of an extension lead or multi-plug adaptor is not advised when

connecting this product to the mains. Connection through these devices

could lead to a risk of overloading, overheating and even re at the extension

lead or adaptor due to inadequate connection quality.
This heater must be used on an AC (~) supply only and the voltage marked

on the heater must correspond to the supply voltage. This heater is tted

with a rewireable plug incorporating a 13 amp fuse. In the event of replacing
the fuse in the plug supplied, a 13 amp fuse approved by ASTA to BS 1362
must be used. If any other type of plug is used, a 15 amp fuse must be

tted in the plug, the adaptor, or at the distribution board.

IMPORTANT : If the plug is not suitable for your socket, the 13 amp plug
should be removed. Before wiring the appropriate plug, please note that
the wires in this mains lead are coloured in accordance with the following
code : GREEN AND YELLOW: EARTH

BLUE : NEUTRAL
BROWN : LIVE

Connect the GREEN AND YELLOW wire to the terminal marked ‘E’ or
by the earth symbol
Connect the BROWN wire to the terminal marked ‘L’ or coloured RED.
Connect the BLUE wire to the terminal marked ‘N’ or coloured BLACK.

, or coloured GREEN or GREEN AND YELLOW.

9

8

6

5

7

15

2

21

22

20

19

18

16

17

3

4

24

23

1

11

1
2

10

13

14

O

I

I

II

I

II

Using the heater

(a)

(b)

WARNING: DO NOT USE THE HEATER UNTIL THE FEET ARE
FITTED CORRECTLY.

The product can only be used as a portable unit. Once the requirements
below have been met the product is ready to be used. Simply plug in and
switch on at the wall socket.
There are various control options available with various combinations
comprising of thermostat, switched, timer & indicating neons. Please note

– the element has been coated with a protective lm which will burn off
during the rst few minutes of use and may cause a small amount of fuming.
This is quite normal – the fumes are non-toxic and will quickly disappear.

We recommend that you open a window to ventilate the room when using

the heater for the rst time.

Positioning the heater

Always ensure that the heater is stood on a rm, level base near to, but

not directly beneath, a suitable mains supply socket.
Ensure that curtains and furniture are not positioned close to the chosen

position, as this would create a potential re hazard. If young children, the
aged or inrm are likely to be left in the vicinity of the heater, we advise

that adequate precautions should be taken. We recommend that a guard

be tted to ensure contact with the heater is avoided and objects cannot

be inserted into the product.
For further information, please contact our guard supplier direct on Tel.

No. 0207 987 1184, or in case of difculty or for further advice contact the

Customer Helpline.

Foot

Fixing

Screw

Fig. 2

Free standing use

NEVER USE THE HEATER FREE STANDING WITHOUT THE FEET
FITTED.

Lay the heater on its back, locate the foot xing screw (see ‘a’ in Fig. 2) and
remove the screw using an X–head screwdriver, then align foot over slots
and holes in base (see ‘b’ in Fig. 2) and push into the slots. Finally take the

foot xing screw, insert and tighten using a screwdriver to secure the foot.

Using the heater

Plug in and switch on at the wall socket. The mains neon indicator will glow
showing that power is available.
On models with a timer clock, the clock will operate all the time that the
heater is connected to the mains supply, regardless of the setting of the heat
selector switch. Set the timer control switch as required for OFF, Manual
or Automatic operation – see ‘Timer Operations’.

The heat output is controlled by the
thermostat - see ‘Thermostat’.

Controls

Thermostat

The thermostat controls the heat output
according to the room temperature.
This ensures that the heater will not
produce heat unnecessarily when the
room is warm.
To set the temperature you require,
turn the thermostat knob clockwise until
the desired temperature is reached.
Alternatively to heat a cold room
quickly, turn the thermostat knob up
fully.
When the room has reached the desired
temperature, turn the thermostat knob
anti-clockwise until the thermostat just
clicks off.
The heater will now automatically
operate at this temperature.
The thermostat also has a frost

protection setting marked ‘
setting is useful in areas such as
garages to prevent frost damage. If
the thermostat is set to its minimum

setting ‘

’, the heater will cycle ON

and OFF to maintain a temperature

of approximately 5°C to help protect

against frosty conditions.

’. This

Thermostat

Knob

Neon

On/Off Switch

Heat Selector

Switch

Fig. 4a

Non- Timer Models

Thermostat

Knob

Heat Selector

Switch

Timer

On/Off Switch - see Fig. 4a

On the non-timer models the switch
operates as follows:

O - The heater is Off
I - The heater operates with heat output as per the heat selection switch.

Note : The above description of the On/Off switch operation is with the turbo
neon switch in the off position – see also the ‘Turbo Fan model...’ section.

Fig. 4b

Timer Models

Heat Selector Switch - see Fig. 4a and Fig. 4b

9

8

I

10

O

9

8

I

10

O

Heat selection is available on all models as an economy feature.
On all models the switch operates as follows:

I - The heater operates with low heat output
II - The heater operates with max. heat output

Mechanical Timer Operation - see Fig. 5

Fig. 5

Set the I -

of use (e.g. in summer or for storage),

otherwise the timer clock will stop.

Setting the time of day

To set the time of day, rotate the timer dial clockwise (indicated by the arrow)
until the correct time of day is opposite the reference mark

6). The 24-hour clock is used ; e.g. time shown for 4 pm is ‘16’ (16:00hrs).

Setting the ‘Auto’ ON and OFF times

and 7.00am.

2. You can select as many ON periods as you like, within the 24-hour day.
The settings will repeat every day until changed.

3. To change ON and OFF times, simply push in any ‘ON’ segments you
wish to cancel and pull out new ‘ON’ segments as required.

- slide switch on the timer (Fig. 6) to:

Position - Heating Off

Position I - Manual operation

This setting allows power to the
heat er uninterrupted by the timer settings.
The heat selector switch and thermostat
will control the output (see ‘Controls’).

Position - ‘Auto’ operation

Fig. 6

DO NOT disconnect this heater from the
mains supply unless it is being taken out

To set the timer:

1. Using your nger tip or the tip of a pencil,

push in as many segments as necessary
around the dial, according to the times
you don’t require heat – see Fig. 7. Each
segment pushed in switches the heater OFF
for that part of the hour. All other segments
will be ON. For example, Fig. 8 shows the
timer set to switch the heater ON between

Fig. 7

9.00am and 4.00pm and between 9.30pm

(see Fig.

Switching to auto

Set the heat selector and thermostat for
the heat output required.
Check that the clock shows the correct
time of day. Set the I - - slide switch

(see Fig. 9) - the heater will switch

to
ON and OFF according to the timer
settings (see Fig. 8).

Fig. 9

IMPORTANT NOTES

Remember to observe all safety warnings when operating the heater on
auto setting unattended or attended.
If the mains supply to the heater is interrupted, the timer clock will stop until
power is restored ; reset the time of day to ensure correct ON and OFF times.

Turbo Fan models - see Fig. 10

The turbo fan can be used to circulate
the heat around the room to help it
reach the desired temperature more
quickly.

DXC20F & DXC20FTi

To circulate the heat around the room
to reach the desired temperature
quickly, set the heat selector switch
to either the low or high setting and
the turbo switch on. In warm weather

Turbo
ON/OFF
Neon
Switch

Fig. 10

DXC30F & DXC30FTi

On this model with the I / II switch at position I and the turbo switch in it’s
Off position ( neon off ) there is no heat output from the convector. With
the I / II switch still in the I position you can have 1kw output but only with
the turbo boost On (neon on). To get an output of 2kW leave the turbo
switch off and set the I / II switch to position II. (Note 2kw is only possible
with turbo Off). To achieve 3kw output now turn on the turbo switch which
will combine the 2kW setting with a 1kW fan boost setting to give the total
output of 3kw with fan boost.
Note that the fan and the neon on the Turbo switch will cycle on and off
under the control of the thermostat – see ‘Thermostat’.

the fan can be used to circulate cool
air. Set the two switches to OFF and
the turbo switch to ON, then turn the
thermostat knob fully clockwise to the

maximun setting.

Safety – overheat protection

For your safety, this appliance is tted with a thermal cut-out. In the event

that the product overheats, the cut-out switches the heater off automatically.
To bring the heater back into operation, remove the cause of the overheating,
then unplug or turn off the electrical supply to the heater for a few minutes.

When the heater has cooled sufciently, re-connect and switch on the

heater.

Important Notes

Although this heater is manufactured to comply with the relevant safety
standards, certain types of carpets could become discoloured by the
temperatures under a portable heater. If you are concerned about this,
we recommend that you contact the carpet manufacturer for guidance.
Alternatively, either stand the heater on a suitable base to shield the carpet
or call our Helpline for further advice.
You may notice some parts of the element appearing to be hotter from time

to time because of the variable airow through the heater. This does not

cause a safety hazard.
The heat outlet grille may become discoloured with use – this is caused by
airborne pollution and is not a fault.

Fig. 8

Cleaning and User Maintenance

WARNING – ALWAYS DISCONNECT FROM THE POWER SUPPLY
BEFORE CLEANING THE HEATER.

Do not use detergents, abrasive cleaning powder or polish of any kind on
the body of the heater.
Allow the heater to cool, then wipe with a dry cloth to remove dust and a
damp cloth (not wet) to clean off stains. Be careful not to allow moisture
into the heater.

Recycling

For electrical products sold within the European Community.
At the end of the electrical products useful life it should not

be disposed of with household waste.

Please recycle where facilities exist.

Check with your Local Authority or retailer for recycling
advice in your country.

After Sales Service and Guarantee terms and conditions

Your product is guaranteed for 3 years from the date of purchase. If you

experience a problem with our Dimplex product, which is found to be

defective due to faulty materials or workmanship within the Guarantee

Period, this Dimplex Guarantee will cover repair or - at the discretion of
Dimplex– replacement with a functionally equivalent Dimplex product.
Within the guarantee period we undertake to repair or exchange this product

free of charge providing:
a) Proof of purchase such as a sales receipt should be provided, showing
that the appliance was bought within the 36-months prior to registering
the defect/fault.
b) The appliance was correctly installed and operated in accordance with
the manufacturer’s instructions and used solely for domestic purposes.
c) The defect/fault was not as a result of accident, misuse, unauthorised

modication or inexpert repair

Your rights under this guarantee are additional to your statutory rights,
which in turn are not affected by this guarantee.
If after following these steps your product still does not operate you should
return it to your point of purchase. Please do not return a faulty product
to us as this may result in loss or damage and delay in providing you with
a satisfactory service.
Please retain your receipt as proof of purchase.

What is not covered by a Dimplex Guarantee?

The Dimplex Guarantee does not cover any of the following:
Any fault or damage to your Dimplex product due to faulty materials or

workmanship occurring outside the [three year] Guarantee Period.
Normal wear and tear including parts that might wear out over time or

consumables, such as [lters].
Any fault or damage occurring to any pre-owned Dimplex product or to

any other equipment or property.

Accidental damage to your Dimplex product or damage to your Dimplex
product from external sources (for example, transit, weather, electrical

outages or power surges).

Fault or damage to your Dimplex product which is:

• not due to faulty materials or workmanship or which is due to

circumstances outside Dimplex’s control.

• caused by use of your Dimplex product for anything other than normal
domestic household purposes in the country where it was purchased.

• caused by any misuse, abuse or negligent use of the Dimplex product,
including but not limited to any failure to use it in accordance with the
Operating Instructions supplied with the product.

• caused by any failure to assemble, install clean and maintain your

Dimplex product in accordance with the Operating Instructions
supplied with the product unless this was carried out by Dimplex or

its authorised dealers.

• caused by repairs or alterations to your Dimplex product not carried

out by Dimplex service personnel or its authorised dealer(s).

Please retain your receipt as proof of purchase.

Terms and Conditions

The Dimplex Guarantee is valid for three calendar years from the date of
purchase of your Dimplex product from a recognised retailer in the country

of purchase and use, or the date of delivery of the product if later, always
provided the original receipt has been retained and is produced as proof
of purchase.

You must provide to Dimplex or its authorised agents on request the original
receipt as proof of purchase and - if required by Dimplex - proof of delivery.

If you are unable to provide this documentation, you will be required to pay
for any repair work required.

Any repair work under the Dimplex Guarantee will be carried out by Dimplex

or its authorised dealer(s) and any parts that are replaced will become the

property of Dimplex. Any repairs performed under the Dimplex Guarantee
will not extend the Guarantee Period.
Any replacement of your Dimplex product by Dimplex during the Guarantee

Period will start the three-year Guarantee Period afresh from the date of

delivery of the replacement Dimplex product to you.
The Dimplex Guarantee does not entitle you to recovery of any indirect or

consequential loss or damage including but not limited to loss or damage
to any other property.

The Dimplex Guarantee is in addition to your statutory rights as a consumer
and your statutory rights are not affected by this Dimplex Guarantee.

Contact Dimplex

If you have any questions about what the Dimplex Guarantee covers and
does not cover or how to claim under the Dimplex Guarantee, please

contact us:

GDC Group LTD, Millbrook House, Grange Drive, Hedge End, Southampton
SO30 2DF
Telephone: [phone]

Email: [e-mail]
Visit: www.gdcgroup.co.uk

ModelIdentier(s):

Heat output

Nominal heat output Pnom 2.0 2.0 2.0 2.0 3.0 3.0 3.0 3.0 kW

Minimum heat output (indicative) Pmin 0.8 0.8 0.8 0.8 1.95 1.95 1.95 1.95 kW

Maximum continuous heat output Pmax,c 2.0 2.0 2.0 2.0 3.0 3.0 3.0 3.0 kW

Auxiliary electricity Consumption

At nominal heat output elmax 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 kW

At minimum heat output elmin 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 kW

In standby mode elSB 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 kW

Type of heat output/ room temperature control

With mechanical thermostat room temperature control Yes

Contact details GDHV, Milbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF

The product complies with the European Safety Standards EN60335:2-30 and the European Standard Electromagnetic Compatibility (EMC) EN55014:1, EN55014:2,
EN61000:3-2 and EN61000:3-3 which cover the essential requirements of EMC Directive 2014/30/EU and the LVD Directive 2014/35/EU.

DXC20 DXC20Ti DXC20F DXC20FTi DXC30 DXC30Ti DXC30F DXC30FTi