Dimplex DX360BOPH Instruction Leaflet

Electric 360° Outdoor Patio Heater

Model: DX360BOPH

FOR OUTDOOR USE ONLY

Fig.1

IMPORTANT, PLEASE READ THESE INSTUCTIONS CAREFULLY BEFORE USE AND RETAIN

FOR FUTURE REFERENCE

The product complies with the European Safety Standards EN60335:2-30 and the European Standard Electromagnetic Compatibility (EMC)
EN55014:1, EN55014:2, EN61000:3-2 and EN61000:3-3 which cover the essential requirements of EMC Directive 2014/30/EU and the LVD

Directive 2014/35/EU.
[c] Glen Dimplex All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of Glen

Dimplex.

IMPORTANT SAFETY WARNINGS
The instruction leaflet belongs to the appliance
and must be kept in a safe place. If changing
owners, the leaflet must be surrendered to the
new owner.
DO NOT use the heater where gas, petrol, paint
or other inflammable goods are stored.
DO NOT use the heater in the immediate
surroundings of a bath, a shower or a swimming
pool.
DO NOT place the heater directly below a fixed
socket outlet.
WARNING: In order to avoid overheating, do not
cover the heater.
DO NOT place the unit close to curtains and/or
other flammable objects as a risk of fire exists.
IMPORTANT: The heater must be placed a
minimum of 1metre from the wall.
The socket-outlet must be accessible at all times
to enable the mains plug to be disconnected as
quickly as possible.
DO NOT COVER the heater with anything during
operation and for a short time after it is shut down
as a risk of fire exists.

NB: Before connecting or operating the
appliance please ensure that you remove the
protective cover. The product must never be
operated with the protective cover fitted.
DO NOT use this heater with a programmer,

timer, separate remote-control system or any
other device that switches the heater on
automatically, since a fire risk exists if the heater
is covered or positioned incorrectly.
DO NOT operate the heater with the mains lead
wrapped around the unit.
DO NOT push any items through, obstruct or
cover the grille or the heater head.
WARNING: In order to avoid a hazard due to
inadvertent resetting of the thermal cut-out, this
appliance must not be supplied through an
external switching device, such as a timer, or
connected to a circuit that is regularly switched on
and off by the utility.
IMPORTANT: If the mains lead of this appliance
is damaged, it must be replaced by a qualified
person in order to avoid a hazard.
This appliance can be used by children aged from
8 years and above and persons with reduced
physical, sensory or mental capabilities or lack of
experience or knowledge if they have been given
supervision or instruction concerning the use of
the appliance in a safe way and understand the
hazards involved. Children shall not play with the
appliance. Cleaning and user maintenance shall
not be made by children without supervision.

Children of less than 3 years should be kept away
unless continuously supervised. Children aged
from 3 years and less than 8 years shall only
switch on/off the appliance provided that it has
been placed or installed in its intended normal
operating position and they have been given
supervision or instruction concerning the use of
the appliance in a safe way and understand the
hazards involved. Children aged from 3 years and
less than 8 years shall not plug in, regulate and
clean the appliance or perform user maintenance.
CAUTION: Some parts of this product can
become very hot during operation and cause
burns. Particular attention has to be given where
children and vulnerable people are present.
Switch off and allow to cool down for a sufficient
time before attempting to move, carry or clean
the appliance, hot surfaces so potential danger
of burns if handled during operation or before it
has cooled down fully.
Avoid use of an extension cord because the
extension cord may overheat and cause risk of
fire.
DO NOT move the heater when connected to an
electrical supply and always wait for it to cool
down before storing away.
The heater should always be used on a stable,
flat horizontal surface where all the feet on the
base are in contact with the floor.
DO NOT use this heater as a cloth/towel drier, a
sauna heater, a room heater or in a place of
animal propagating and raising.
The heater is intended for outdoor domestic use
only. It is not safe to use on a building site,
greenhouse, barn or stable especially where
flammable dust or fumes may be present.
Handle with care and avoid subjecting the
heater to major vibrations or heavy impacts as
this may damage the product and in particular
the element.

This warning symbol indicates that the
surface is hot and caution is required.

This warning symbol indicates that the
heater should not be covered.

General
This heater is a 1,500 W radiant patio heater, using a

halogen heating element, with light. Site the heater outside
or in a large open area, it is not intended as a room heater,
and well away from any obstructions. It is shown assembled
in Fig 1, where the power switches are shown located
beneath the grille. One dark point may exist on the surface
of the heating element during the first few minutes after it is
turned on. This is normal and will not affect the performance
of the unit.

Technical specification

• Power supply 220-240V50-60Hz

• Heater: Wattage max 1500w, LED light: 7W max

• Net weight 6.0 kg

• Insulation class I

• Height 110 cm

Assembly Instructions
Unpack the heater making sure that all the items are
present, that there are no components left in the box and
that the heater head is free from any packing material. The
heater must be handled with care to avoid any damage.
Do not connect the heater to electrical supply if any of the
components or the power cord is damaged in any way.

Method
Ensure you have removed all packing materials and then
fix the base to the heater pole using the 3 pcs M8 * 25 mm
screws provided. Tighten screws by hand using the allen
key provided, see below.

Operation
NB: Before connecting/operating the appliance please

ensure that you remove the protective cover (and store
it away carefully). Product must never be operated with
the protective cover fitted.

Connect the power cord to a 13 amp supply that is located
in a safe dry area. The switches on the heater are used to
control the operation of the element and of the light and
speaker on the top of the heater.

The battery is a Lithium Cell type CR2025.
The remote can turn the light on/off, change the
brightness, the colour and mode of operation, see below
button operation instructions.

SPEAKER OPERATION

Pair your device with the speaker which will identify itself
as ‘Sun & Sound’.
The speaker controls are on the top of the unit, see below
operating control instructions.

The switch on the left turns on and off the light and the
speaker. The switch on the right turns on and off the
element. The unit must be securely grounded during
operation.
Although the heater is shower proof, do not use when
raining or in wet conditions. Always disconnect the power
cord from the electrical supply when the patio heater is not
in use, you should also cover it with the protective cover
provided when not in use,

NB: You must allow the product to cool down
completely after use before fitting the protective cover.

Remote Control

This appliance is supplied with a remote that can be used
to control the light at the top of the column.
Please remove the plastic battery insulation sheet before
using the remote (see diagram).

Care and Maintenance
The head of the heater is at a high temperature during

operation. Disconnect the heater from the electrical supply
and wait until it cools before cleaning.
Clean the outside of the heater with a damp cloth. Never
use corrosive or solvent cleaners or immerse in water.
Any maintenance or repairs including replacement of the
halogen tube should only be carried out by a qualified
electrician or by a recommended service centre.

Recycling

The crossed bin symbol on the appliance
indicates that the product, at the end of its life,
must be disposed of separately from domestic
waste, either by taking it to a separate waste

disposal site for electric and electronic
appliances or by returning it to your dealer when you buy
another similar appliance. The user is responsible for taking
the appliance to a special waste disposal site at the end of
its life. If the disused appliance is collected correctly as
separate waste, it can be recycled, treated and disposed of

ecologically; this avoids a negative impact on both the
environment and health, and contributes towards the
recycling of the product’s materials. For further information
regarding the waste disposal services available, contact
your local waste disposal agency or manufacturer.

Batteries should be disposed of or recycled in accordance
with WEEE Directive 2012/19/EU. Packaging should be
recycled where possible.

Warranty
What does an Dimplex Warranty cover?

Dimplex products deliver reliable service for normal,
household use in domestic settings. All Dimplex products
are individually tested before leaving the factory.
If you are a consumer and you experience a problem with
your Dimplex product, which is found to be defective due
to faulty materials or workmanship within the Warranty
Period, this Dimplex Warranty will cover repair or - at the
discretion of Dimplex – replacement with a functionally
equivalent Dimplex product.
The Dimplex Warranty Period is one year from the date of
purchase of your Dimplex product, or the date of delivery
of the product, if later. The Dimplex Warranty is
conditional upon you providing the original purchase
receipt as proof of purchase. Please therefore retain your
receipt as proof of purchase.
If you do experience a problem with your Dimplex product
please call the Helpline on +44 [0]344 879 3588 or visit
https://www.dimplex.co.uk/support. For ROI please
email [e-mail] or call +353
(0)1 842 833. We will need details of your Dimplex
product, its serial number and a description of the fault
which has occurred. You can find the model number and
serial number for your Dimplex product on the heaters
side. Once we receive your information and proof of
purchase we will contact you to make the necessary
arrangements.
If your Dimplex product is not covered by this Dimplex
Warranty there may be a charge to repair your product.
However, we will contact you for agreement to any
charges before any chargeable service is carried out.

What is not covered by a Dimplex Warranty?

The Dimplex Warranty does not cover any of the following:

• Any fault or damage to your Dimplex product due to
faulty materials or workmanship occurring outside the one
year Warranty Period.

• Any fault or damage occurring to any pre-owned Dimplex
product or to any other equipment or property.

• Accidental damage to your Dimplex product or damage
to your Dimplex product from external sources (for
example, transit, weather, electrical outages or power
surges).

• Fault or damage to your Dimplex product which is:

• Not due to faulty materials or workmanship or which is
due to circumstances outside Dimplex’s control.

• Caused by use of your Dimplex product for anything
other than normal domestic household purposes in the
country where it was purchased.

• Caused by any misuse, abuse or negligent use of the
Dimplex product, including but not limited to any failure to
use it in accordance with the Operating Instructions
supplied with the product.

• Caused by any failure to assemble, install clean and
maintain your Dimplex product in accordance with the
Operating Instructions supplied with the product unless
this was carried out by Dimplex or its authorised dealers.

• Caused by repairs or alterations to your Dimplex product
not carried out by Dimplex service personnel or its
authorised dealer(s).

• Caused by use of any consumables or spare parts for
your Dimplex product which are not Dimplex -specified.

Terms and Conditions

• The Dimplex Warranty is valid for Dimplex from the date
of purchase of your Dimplex product from a recognised
retailer in the country of purchase and use, or the date of
delivery of the product if later, always provided the original
receipt has been retained and is produced as proof of
purchase.

• You must provide to Dimplex or its authorised agents on
request the original receipt as proof of purchase and - if
required by Dimplex - proof of delivery. If you are unable
to provide this documentation, you will be required to pay
for any repair work required.

• Any repair work under the Dimplex Warranty will be
carried out by Dimplex or its authorised dealer(s) and any
parts that are replaced will become the property of
Dimplex Any repairs performed under the Dimplex
Warranty will not extend the Warranty Period.

• Any replacement of your Dimplex product by Dimplex
during the Warranty Period will start the one year
Warranty Period afresh from the date of delivery of the
replacement Dimplex product to you.

• The Dimplex Warranty does not entitle you to recovery of
any indirect or consequential loss or damage including but
not limited to loss or damage to any other property.

• The Dimplex Warranty is in addition to your statutory
rights as a consumer and your statutory rights are not
affected by this Dimplex Warranty.

Contact Dimplex

If you have any questions about what the Dimplex
Warranty covers and does not cover or how to claim under
the Dimplex Warranty, please contact us using the
information below.

MILLBROOK HOUSE
GRANGE DRIVE
HEDGE END
SOUTHAMPTON
SO30 2DF
Tel: +44 [0]344 879 3588

Republic Of Ireland Tel: [phone]
Email: [e-mail]

A brand of the GDC Group Limited, trading as Glen
Dimplex Heating & Ventilation
Website: www.dimplex.co.uk

This product complies with EU Directive 2002/96/EC

© Glen Dimplex. All rights reserved. Material contained in
this publication may not be reproduced in whole or in part
without prior permission in writing of Glen Dimplex.
GDHV Group Ltd reserves the right to modify the content
of these instructions, at any time and without prior notice.

DX360BOPH Issue 1 181207