Dimplex DWF3651B User Manual
Service Manual
Model
DWF3651
DWF5252B
Part Number
6908492100
6909770159
IMPORTANT SAFETY INFORMATION: Always read this manual rst before attempting to
service this replace. For your safety, always comply with all warnings and safety instructions
contained in this manual to prevent personal injury or property damage.
Dimplex North America Limited
1367 Industrial Road Cambridge ON Canada N3H 4W3
1-888-346-7539 www.dimplex.com
In keeping with our policy of continuous product development, we reserve the right to make changes without notice.
© 2016 Dimplex North America Limited
REV PCN DATE
00 - 13-JAN-16
01 - 3-MAY-16
7400930000R01
TABLE OF CONTENTS
Operation ...........................................................3
Maintenance .........................................................4
Exploded Parts Diagram ...............................................5
Replacement Parts List ................................................5
Wiring Diagram ......................................................6
Partially Reective Glass Replacement ..................................7
Switchboard Replacement .............................................7
Display/Control Board Replacement .....................................8
Power Cord Replacement ..............................................8
Relay Board Replacement .............................................9
AC/DC Adapter Replacement ...........................................9
Heater Assembly Replacement ........................................10
Flicker Rod Replacement .............................................10
Flicker Motor Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
LED Light Strip Replacement ..........................................12
Troubleshooting Guide ...............................................13
Always use a qualied technician or service agency to repair this replace.
!
NOTE: Procedures and techniques that are considered important enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.
WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of re, serious
injury, or death.
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OPERATION
Figure 1
Floating
Display
TM
!
NOTE: The unit can be operated in Heat Only Mode.
When the unit is only running with the heater, the (low
heat) or the (high heat) icon and the intake temperature
will continuously be displayed on the On Screen Display.
!
A
C
D
E
F
NOTE: The heater may emit a slight, harmless odor
when rst used. This odor is a normal condition caused
by initial heating of internal heater parts and will not occur
again.
D & E. Thermostat Controls
Adjusts the temperature set point to your individual requirements. Once the desired set temperature is reached the
heater will turn off. The heater will cycle on and off to maintain the desired set temperature. The default temperature
setting is 72°F (22°C).
The unit can be controlled by either the manual controls
which are located on the right side of the replace or the
remote (Figure 1 & 2).
The replace is supplied with an IR multifunction remote
control.
!
NOTE: To operate correctly, the remote control must be
pointed towards the Floating DisplayTM.
!
NOTE: Before attempting any operation with the remote,
pull the plastic insulator strip out from between the remote
casing and battery cover.
A. Standby
Turns the unit On and Off.
→ Activated by pressing the Standby button on the remote
or the unit.
• The unit will turn on with the same functions that it was
set to when it was turned Off and the intake temperature
will be indicated on the On Screen Display.
!
NOTE: If the unit is turned off when the ame effect
is Off, when the unit is turned back on the ame will be
restored.
!
NOTE: When any button is pressed the intake temperature will be displayed on the On Screen Display for 5
seconds.
B. Flame Effects
Turns the ame effect On and Off.
→ Activated by pressing the button on the remote.
C. Heat ON/OFF
Cycles the unit sequentially through the 3 settings: Low
Heat, High Heat and Off.
→ Activated by pressing the button on the unit or the
remote.
• Indicated by the (low heat) or the (high heat) icon
and the intake temperature being displayed on the On
Screen Display, for 5 seconds before turning off.
!
NOTE: After the heater is switched off, there is a 60
second fan delay, where the fan will continue running before turning off.
→ Adjusted by pressing the
point and the to increase the set point on the remote.
• The On Screen Display will indicate the temperature set
point as it is adjusted.
!
NOTE: Holding the button down, then press on
the unit, will change the temperature from °C to °F, or vice
versa.
to decrease the set
Disable Heat
If desired, depending on the season, the heater on the unit
can be disabled. The unit will operate in the same fashion,
with remainder of the controls.
Pressing the and buttons on the unit at the same
time and holding for 2 seconds will disable and enable the
heater.
!
NOTE: When the heater has been disabled and either
the or the is pressed the On Screen Display will
indicate “--”.
F. Color Themes
Different presets of ambient lighting color combinations
contained in the unit.
→ Changed by repeatedly pressing the corresponding but-
ton on the remote or the unit.
• Cycles through the different preset ambient lighting settings of the unit, this includes different combinations of
colors of the top lighting, ame base and media lighting
(if applicable).
!
NOTE: The last theme of the cycle is a prism where the
unit cycles through a variety of colors. Pressing the
button stops the cycling and holds the unit on the preferred
color, indicated by a solid circle. When the unit is on prism,
and is cycling through the colors, a rotating circle will be
displayed.
G.
Changes the brightness of the lights in the unit.
→ Adjusted by repeatedly pressing the corresponding but-
Brightness
ton on the remote.
3
• Indicated by the second digit on the Floating Display™
changing to show: “H” (high), and “L” (low).
H. Sleep Timer
The Sleep Timer can be set to automatically shut off the
replace after a preset time (from 30 minutes to 8 hours).
→ To set the timer press the timer button on the remote,
repeatedly, until the desired time is displayed.
• The On Screen Display will display the different times as
it is adjusted. Once the timer has begun, pressing the
button will display the time remaining before the unit
turns Off.
!
NOTE: The Sleep Timer can be cancelled at any time
by pressing the button repeatedly until the sleep timer
displays nothing.
Resetting the Temperature Cutoff Switch
Should the heater overheat, an automatic cut out will turn
the heater off and it will not come back on without being
reset. It can be reset by unplugging the unit and waiting 5
minutes before plugging the unit back in.
CAUTION: If you need to continuously reset the heater,
unplug the unit and call technical support at 1-888-346-
7539.
Remote Control Battery Replacement
To replace the battery:
1. Slide battery cover open on the remote control. Cor-
rectly install one 3 Volt (CR2032 [longer life] or CR2025)
battery in the battery holder.
2. Close the battery cover.
Battery must be recycled or disposed of properly.
Check with your Local Authority or Retailer for recycling advice in your area
MAINTENANCE
WARNING: Disconnect power before attempting any
maintenance or cleaning to reduce the risk of re,
electric shock or damage to persons.
Partially Reective Glass Cleaning
The Partially Reective Glass is cleaned in the factory
during the assembly operation. During shipment,
installation, handling, etc., the Partially Reective Glass
may collect dust particles; these can be removed by
dusting lightly with a clean dry cloth.
To remove ngerprints or other marks, the Partially
Reective Glass can be cleaned with a damp cloth. The
Partially Reective Glass should be completely dried with a
lint free cloth to prevent water spots. To prevent scratching,
do not use abrasive cleaners.
Fireplace Surface Cleaning
Use only a damp cloth to clean painted surfaces of the
replace. Do not use abrasive cleaners.
Servicing
Except for installation and cleaning described in this
manual, an authorized service representative should
perform any other servicing.
Figure 2
A
B
D
F
C
E
G
H
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EXPLODED PARTS DIAGRAM
8
15
7
1
12
11
14
9
17
3
10
4
6
18
19
5
13
2
REPLACEMENT PARTS LIST
1. Heater Assembly (with Cutout) ............2203610400RP
2. Front Glass - DWF3651 . . . . . . . . . . . . . . . . 5902440100RP
DWF5252. . . . . . . . . . . . . . . . . 5902410400RP
3. Partially Reective Glass ................5902420100RP
4. Power Cord ..........................4100010900RP
5. Flicker Motor. . . . . . . . . . . . . . . . . . . . . . . . . . 2000500100RP
6. Flicker Rod ..........................5901070200RP
7. Mounting Hardware Kit. . . . . . . . . . . . . . . . . . 9600350100RP
8. Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . 1017130259RP
9. Display/ Control Board . . . . . . . . . . . . . . . . . . 3001430200RP
10. Switchboard ..........................3001520100RP
11. Relay Board . . . . . . . . . . . . . . . . . . . . . . . . . . 3001440200RP
12. AC/DC Adapter ........................2100250100RP
13. Remote Control .......................6700520200RP
14. Thermistor ...........................3001560100RP
15. Surface Mount Kit (DWF3651 only) ........9601410100RP
16. Acrylic Media .........................1400150100RP
17. Media LED Set (RGB) ..................9601180100RP
18. Flame LED Light Assembly (Amber) .......3001420200RP
19. Flame LED Light Assembly (RGB). . . . . . . . . 3001570200RP
5
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