Dimplex DWF1326 Owner's Manual

Owner’s Manual

Model
DWF1326

7212710100R00

IMPORTANT SAFETY INFORMATION: Always read this manual rst
before attempting to install or use this replace. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.

To view the full line of Dimplex products, please visit
www.dimplex.com

2 www.dimplex.com

Table of Contents

Always use a qualied technician
or service agency to repair
this replace.

!

NOTE: Procedures and

techniques that are considered

important enough to

emphasize.

CAUTION: Procedures and

techniques which, if not
carefully followed, will result in
damage to the equipment.

WARNING: Procedures

and techniques which, if not
carefully followed, will expose
the user to the risk of re,
serious injury, or death.

Welcome & Congratulations ...................3

Important Instructions ........................4

Quick Reference Guide .......................7

Fireplace Installation ........................8

Operation .................................11

Maintenance ..............................14

Warranty .................................15

Replacement Parts .........................17

3

Welcome & Congratulations

Thank you and congratulations for choosing to purchase an electric
replace from Dimplex, the world leader in electric replaces.

Please carefully read and save these instructions.

CAUTION: Read all instructions and warnings carefully before

starting installation. Failure to follow these instructions may result in
a possible electric shock, re hazard and will void the warranty.

Please record your model and serial numbers below for future
reference: model and serial numbers can be found on the Model and
Serial Number Label of your replace.

NO NEED TO RETURN TO THE STORE

Questions with operation or assembly? Require Parts Information?

Product Under Manufacturer’s Warranty?

Contact us at:  www.dimplex.com/customer_support

For Troubleshooting and Technical Support

OR  Toll-Free 1-888-DIMPLEX (1-888-346-7539)

Monday to Friday 8:00 a.m. to 4:30 p.m. EST

Please have your model number and product serial
number ready. (See above)

Serial Number Label

Model Number

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When using electrical appliances,
basic precautions should always
be followed to reduce the risk of
fire, electric shock, and injury to
persons, including the following:

① Read all instructions before
using the electric replace.

② This replace is hot when in
use. To avoid burns, do not let
bare skin touch hot surfaces.

The trim around the heater outlet

becomes hot during heater
operation.

③ Extreme caution is necessary

when any heater is used by or

near children or invalids and

whenever the unit is left operating

and unattended.
④ Always unplug the fireplace

when not in use.
⑤ Young children should be

supervised to ensure that they do

not play with the appliance.
⑥ The appliance is not intended

for use by young children
or inrmed persons without
supervision.

⑦ If the supply cord is damaged,
it must be replaced by the
manufacturer, or its service agent,
or a qualied person in order to
avoid a hazard.

IMPORTANT INSTRUCTIONS

⑧ Do not operate any unit with

a damaged cord or plug, or if
the heater has malfunctioned,
or if the electric replace has

been dropped or damaged in

any manner, contact Dimplex
Technical Service at
1-888-346-7539.

⑨Do not use outdoors.
⑩ This fireplace is not intended

for use in bathrooms, laundry
areas and similar indoor locations.
Never locate heater where it may

fall into a bathtub or other water

container.
⑪ High temperature, keep

electrical cords, drapery, and

other furnishings at least 3 feet

(0.9 m) from the front of the

heater and away from the side

and rear.
⑫ Do not run the cord under

carpeting. Do not cover cord with
throw rugs, runners, or the like.
Arrange cord away from trafc

area and where it will not be

tripped over.
⑬ Do not locate the unit

directly below a xed electrical
convenience outlet.

⑭ To disconnect the replace,
turn the controls off, then remove

5

SAVE THESE INSTRUCTIONS

the plug from the outlet.

⑮ Do not insert or allow foreign

objects to enter any ventilation

or exhaust opening as this may

cause an electric shock or re, or
damage to the heater.

⑯ Do not block air intake or
exhaust in any manner. Do not
use on soft surfaces, like a bed,
where openings may become
blocked.

⑰ All electrical heaters have
hot and arcing or sparking parts
inside. Do not use in areas where
gasoline, paint, or ammable

liquids are used or stored or
where the unit will be exposed to

ammable vapors.
⑱ Do not modify the electric

replace. Use it only as described
in this manual. Any other use
not recommended by the
manufacturer may cause re,

electric shock or injury to persons.
⑲ Always plug heaters directly

into a wall outlet/receptacle.
Never use with an extension cord
or relocatable power tap (outlet/
power strip).

⑳ Do not burn wood or other

materials in the electric replace.

㉑

Do not strike the replace

glass.

㉒

Always use a certied
electrician should new circuits or
outlets be required.

㉓

Always use properly grounded,
fused and polarized outlets.

㉔

Disconnect all power supply
before performing any cleaning,
maintenance or relocation of the
unit.

㉕ When transporting or storing

the unit and cord, keep in a
dry place, free from excessive

vibration and store so as to avoid

damage.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

NO USER-SERVICABLE PARTS INSIDE

IMPORTANT INSTRUCTIONS

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!

NOTE: This equipment has been

tested and found to comply with
the limits for Class B digital device,
pursuant to part 15 of the FCC Rules.

These limits are designed to provide

reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and
can radiate radio frequency energy
and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
or television reception, which can be

determined by turning the equipment

off and on, the user is encouraged to
try to correct the interference by one or
more of the following measures:

· Increase the separation between
the equipment and the receiver.

· Connect the equipment into an
outlet on a circuit different from that
to which the receiver is connected.

· Consult the dealer or an
experienced radio/TV technician for
help.

Operation is subject to the following
two conditions: (1) this device may not
cause interference and (2) this device
must accept any interference, including
interference that may cause undesired
operation of the device.

IMPORTANT INSTRUCTIONS

WARNING: Remote control

contains small batteries. Keep away
from children. If swallowed, seek

medical attention immediately.

WARNING: Do not install battery

backwards, charge, put in re or mix

with used or other battery types - may

explode or leak causing injury.

!

NOTE: Changes or modications

not expressly approved by the party

responsible for compliance could

void user's authority to operate the

equipment.

7

Quick Reference Guide

Figure 1

1. Before using the fireplace
verify:

• Are the circuit breakers

for the unit on?

2. If you have any technical
questions or concerns

regarding the operation of

your electric fireplace, or
require service, contact
customer service.

3. The heater may emit a slight,

harmless odor when first

used. This odor is a normal
condition caused by the initial

heating of internal heater

parts.

4. For dimensions of your
replace, refer to Figure 1.

490 mm

[19.3 in]

1112 mm [43.8 in]

164 mm

[6.5 in]

914 mm [36.0 in]

104 mm

[4.1 in]

58 mm

[2.3 in]

459 mm

[18.1 in]

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Site Selection

!

NOTE: A 15 Amp, 120

Volt circuit is required. A
dedicated circuit is preferred
but not essential in all cases.
A dedicated circuit will be
required if, after installation,
the circuit breaker trips or the

fuse blows on a regular basis

when the heater is operating.
Additional appliances on the
same circuit may exceed the
current rating of the circuit
breaker.

WARNING: Ensure the power

cord is not installed so that
it is pinched or against a

sharp edge and ensure that

the power cord is stored or
secured to avoid tripping or
snagging to reduce the risk of
re, electric shock or injury to
persons.

Construction and electrical

outlet wiring must comply
with local building codes and
other applicable regulations to
reduce the risk of re, electric
shock and injury to persons.

Do not attempt to wire your

own new outlets or circuits. To
reduce the risk of re, electric
shock or injury to persons,

Fireplace Installation

always use a licensed
electrician.

WARNING: The supplied

mounting bracket is designed

for use with Dimplex wall

mounted replaces only.
Improper use, or use for
purposes other than intended,
may cause damage or injury.

Installation

WARNING: Failure to install

the replace as instructed

below may result in damage
to the equipment and or may
expose the user to the risk of

re, serious injury, illness or
death.

WARNING: The replace

requires the wall mounting

bracket screws to be installed

into a minimum of two wall

studs (Figure 2).

Tools Required

• #2 Phillips screwdriver

• Pencil

• Slot screwdriver

• Bubble level (supplied)

• Drill, and drill bits as required

Approximate time: 30 minutes

for installation

1. Select an appropriate location
to mount the unit on a wall,

9

Fireplace Installation

above an electrical outlet.
Access to the electrical outlet
must be maintained. Ensure

the installation meets the

national and state/provincial
electrical codes.

!

NOTE: It is recommended

that the bottom of the unit not
be mounted higher than 1020

mm (40") from the Fireplace

Installation ground to maintain
an optimized viewing angle of

the ame.

CAUTION: Ensure that the

top of the unit is at least 610

mm (24") from the ceiling
or any object (i.e. Electrical
receptacles) that may obstruct
or be susceptible the ow or

temperature of air out of the

unit.

CAUTION: High temperature,

keep electrical cords, drapery,

and other furnishings at least

3 feet (0.9 m) from the front of

the heater and away from the

side and rear.

2. The wall-mounting bracket

must be mounted into at

least two (2) wall studs.
Studs should be accessed
through two (2) wall-bracket

holes in one of the following

combinations: A&F, B&D, or
C&E (Figure 2).

!

NOTE: Wall anchors must

be installed in the appropriate

wall locations to fasten the wall
bracket through the remaining
holes (Figure 3). For example, if
you plan to secure the bracket to
studs through holes A&D, install
anchors centered on holes B & C.

3. Hold the wall-mounting
bracket on the wall and mark
the location of ONE (1) of the

610

mm (24 in)

MINIMUM

40 in (1020 mm)

RECOMMENDED

Figure 2

Figure 3

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through the wall bracket and
thread into the wall anchors.
Tighten the screw (Figure 4).

10. Install the remaining screws
through the bracket and into
the wall studs as required.

11. Mount the unit on the wall,

so that the tabs on the wall

bracket have been inserted
into the slots on the back of
the rebox, as shown (Figure

5).

12. Hang the front trim assembly
on the mounts of the rebox
(Figure 6).

13. Excess electrical cord can be
inserted back into the bottom
of the unit, into the cord
storage area.

mounting holes.

4. Place the bubble level on

the top of the wall-mounting

bracket.

5. Adjust the wall-mounting
bracket so the bubble on the
level is centered between the
two black lines.

6. Mark the three (3) other
mounting screw locations,
on the wall, ensuring that the
wall bracket stays level.

7. Install the supplied wall
anchors on the drywall
marked locations by placing
a Phillips screwdriver into the
recess of the anchor.

8. Press the anchor into the wall

in the desired marked position

while turning the anchor
clockwise until it is ush with
the wall.

9. Insert the wall anchor screws

Fireplace Installation

Figure 5

Wall anchor

Screw

Wall

bracket

Figure 4

11

Fireplace Installation

Front Trim
Assembly

Figure 6

Operation

The manual controls for the
electric replace are located on
the right side of the unit (Figure 7).

Figure 7

B

A

A. 3-Position Switch

The switch has two (2) On

positions marked with “ I ” and
“ II ”. The “ I ” position is for

manual operation. In this position
the built-in remote control is
bypassed.

The “ II ” position is for operating
the unit with the provided remote
control. When in “ II ” position
the unit is operated with the ON
and OFF buttons of the remote

control.

12 www.dimplex.com

Operation

frequencies to prevent
interference with other units.

!

NOTE: Ensure that the
replace’s 3-Position Switch
is set to the remote control
setting (“ II ” position).

To operate, push the ON button
to turn replace on, push the OFF
button to turn the replace off.

!

NOTE: Before attempting

any operation with the

remote control, pull the
plastic insulator strip out from
between the remote casing
and battery cover (Figure 8).

Remote Control Initialization/
Reprogramming

In the event that your remote

control ceases to operate your
replace, follow these steps to
re-initialize the remote control and
the remote control receiver in the
replace:

1. Place the 3-Position Switch

(Figure 7A) in the Off (“ O ”)

position.

2. Wait a minimum of ve (5)
seconds and then place
the 3-Position Switch in
the Remote Control (“ II ”)
position.

3. Within 10 seconds of

When the switch is in the center

(“ O ”) position the unit is off.

B. Heat On/Off Switch

The Heat On/Off Switch supplies

power to the heater fan and the

heater element.

Resetting the Temperature
Cutoff Switch

Should the heater overheat, an
automatic cut out will turn the
replace off and it will not come
back on without being reset. It
can be reset by switching the
3-Position Switch to Off and
waiting ve (5) minutes before
switching the unit back on.

CAUTION: If you need to

continuously reset the heater,
disconnect power and call
Dimplex customer service at
1-888-DIMPLEX
(1-888-346-7539).

Remote Control

The replace is supplied with a
radio frequency remote control.
This remote control has a range
of approximately 50 feet (15.25
m), it does not have to be pointed
at the replace and can pass
through most obstacles (including
walls). It is supplied with one

of hundreds of independent

13

changing the switch position,
press the ON button located
on the remote control (Figure

8).

This will synchronize the remote
control and the remote control
receiver.

!

NOTE: You will have only 10

seconds to perform this last step.

Failure to do so will result in these
steps needing to be followed

again.

Battery Replacement

To replace the battery:

1. Slide battery cover open on
the remote control (Figure 8).

2. Install one (1) 12-Volt (A23)
battery in the battery holder.

3. Close the battery cover

Battery must be recycled
or disposed of properly.

Check with your Local

Authority or Retailer for recycling
advice in your area.

Figure 8

Off Button

On

Button

Battery
Cover

Plastic

Strip

Operation

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Maintenance

 WARNING: Disconnect

power before attempting any

maintenance or cleaning to
reduce the risk of re, electric
shock or damage to persons.

Partially Reective Glass

Cleaning

The partially reective glass is
cleaned in the factory during
the assembly operation. During
shipment, installation, handling,
etc., the partially reective glass
may collect dust particles; these
can be removed by dusting lightly
with a clean dry cloth.

To remove ngerprints or other
marks, the partially reective
glass can be cleaned with a damp
cloth. The partially reective glass
should be completely dried with
a lint free cloth to prevent water
spots. To prevent scratching, do
not use abrasive cleaners.

Fireplace Surface
Cleaning

Use only a damp cloth to clean
painted surfaces of the replace.
Do not use abrasive cleaners.

Servicing

Except for installation and
cleaning described in this
manual, an authorized service

representative should perform

any other servicing.

15

Products to which this limited warranty
applies

This limited warranty applies to the

following models of your newly purchased
Dimplex electric replace DWF1326TR.

This limited warranty applies only to

purchases made in any province of
Canada except for Yukon Territory,
Nunavut, or Northwest Territories or in
any of the 50 States of the USA (and the
District of Columbia) except for Hawaii and
Alaska. This limited warranty applies to
the original purchaser of the product only
and is not transferable.

Products excluded from this limited
warranty

Products purchased in Yukon Territory,
Nunavut, Northwest Territories, Hawaii,
or Alaska are not covered by this limited
warranty. Products purchased in these
States, provinces, or territories are sold
AS IS without warranty or condition of
any kind (including, without limitation,
any implied warranties or conditions of
merchantability or tness for a particular

purpose) and the entire risk of as to the

quality and performance of the products is
with the purchaser, and in the event of a
defect the purchaser assumes the entire
cost of all necessary servicing or repair.

What this limited warranty covers and for
how long

Products, other than replace surrounds
(mantels) and trims, covered by this

limited warranty have been tested and

inspected prior to shipment and, subject
to the provisions of this warranty, Dimplex
warrants such products to be free from
defects in material and workmanship for a
period of 1 year from the date of the rst
purchase of such products.

The limited 1 year warranty period also
applies to any implied warranties that

may exist under applicable law. Some
jurisdictions do not allow limitations on
how long an implied warranty lasts, so

the above limitation may not apply to the

purchaser.

What this limited warranty does not cover

This limited warranty does not apply to

products that have been repaired (except
by Dimplex or its authorized service
representatives) or otherwise altered. This

limited warranty does further not apply

to defects resulting from misuse, abuse,
accident, neglect, incorrect installation,
improper maintenance or handling, or
operation with an incorrect power source.

What you must do to get service under
this limited warranty

Defects must be brought to the attention of
Dimplex Technical Service by contacting
Dimplex at 1-888-DIMPLEX (1-888­346-7539), or 1367 Industrial Road,
Cambridge Ontario, Canada N1R 7G8.
Please have proof of purchase, catalogue/

model and serial numbers available when

calling. Limited warranty service requires a
proof of purchase of the product.

What Dimplex will do in the event of a
defect?

In the event a product or part covered

by this limited warranty is proven to be

defective in material or workmanship

during the 1 year limited warranty period

you have the following rights:

• Dimplex will in its sole discretion
either repair or replace such defective
product or part without charge. If
Dimplex is unable to repair or replace
such product or part, or if repair or

Warranty

16 www.dimplex.com

replacement is not commercially
practicable or cannot be timely made,
Dimplex may, in lieu of repair or
replacement, choose to refund the
purchase price for such product or
part.

• Limited warranty service will be
performed solely by dealers or service

agents of Dimplex authorized to

provide limited warranty services.

• Dimplex will not be responsible for,
and the limited warranty services shall
not include, any expense incurred for
installation or removal of the product
or part (or any replacement product or

part) or any labour or transportation

costs. Such costs shall be the
purchaser’s responsibility.

What Dimplex and its dealers and service
agents are also not responsible for:

IN NO EVENT WILL DIMPLEX, OR ITS
DIRECTORS, OFFICERS, OR AGENTS,
BE LIABLE TO THE PURCHASER OR
ANY THIRD PARTY, WHETHER IN
CONTRACT, IN TORT, OR ON ANY
OTHER BASIS, FOR ANY INDIRECT,
SPECIAL, PUNITIVE, EXEMPLARY,
CONSEQUENTIAL, OR INCIDENTAL
LOSS, COST, OR DAMAGE ARISING
OUT OF OR IN CONNECTION WITH
THE SALE, MAINTENANCE, USE, OR
INABILITY TO USE THE PRODUCT,
EVEN IF DIMPLEX OR ITS DIRECTORS,
OFFICERS, OR AGENTS HAVE BEEN
ADVISED OF THE POSSIBILITY OF
SUCH LOSSES, COSTS OR DAMAGES,
OR IF SUCH LOSSES, COSTS, OR
DAMAGES ARE FORESEEABLE. IN
NO EVENT WILL DIMPLEX, OR ITS
OFFICERS, DIRECTORS, OR AGENTS
BE LIABLE FOR ANY DIRECT LOSSES,

COSTS, OR DAMAGES THAT EXCEED
THE PURCHASE PRICE OF THE
PRODUCT.

SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO
THE PURCHASER.

How State and Provincial law apply

This limited warranty gives you specic
legal rights, and you may also have other
rights which vary from jurisdiction to
jurisdiction. The provisions of the United
Nations Convention on Contracts for
the Sale of Goods shall not apply to this
limited warranty or the sale of products
covered by this limited warranty.

Warranty

17

Replacement Parts

Heater Assembly (with Cutout) .........................9600560100RP

Front Trim Assembly .................................0441490100RP

Partially Reective Glass ..............................5902420100RP

Flame Panel .......................................5902400100RP

Power Cord ........................................4100010800RP

Flicker Motor .......................................2000210500RP

Flicker Rod . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5901070200RP

Heater On/Off Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2800070700RP

3-Position Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2800071100RP

Remote Control Receiver .............................3000380200RP

Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3000370900RP

LED Light Assembly .................................3000830100RP

LED Driver Board ...................................3000810200RP

Mounting Hardware Kit ...............................9600350100RP

Mounting Bracket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1017130259RP

© 2013 Dimplex North America Limited

Dimplex North America Limited

1367 Industrial Road

Cambridge ON
Canada N1R 7G8