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www.sylvane.com 1-800-934-9194
PRACTICAL USER’S GUIDE
FOR THE
DIMPLEX ELECTRIC FIREPLACE
Valued Customer,
We are pleased that you have chosen to purchase an electric fireplace
manufactured by Dimplex North America Ltd.
Over the years, valuable memories will occur around the warmth and comfort
of your hearth. Thank you for allowing our product to be the backdrop for
those special moments.
7206960100REV04
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www.sylvane.com 1-800-934-9194
CONTENTS
PAGE 1 Important Instructions
PAGE 3 Site selection and preparation
PAGE 4 Installation
PAGE 5 Operation
PAGE 5 Remote Control
PAGE 7 Maintenance
PAGE 10 Warranty
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www.sylvane.com 1-800-934-9194
QUICK REFERENCE GUIDE FOR THE DIMPLEX ELECTRIC
FIREPLACE
1. Prior to the first use of the fireplace verify the following:
• Are the circuit breakers for the fireplace on?
• Are the light bulbs in your fireplace loose? (to check, follow the
instructions for replacing the light bulbs under the maintenance
section of this manual)
2. The heater on your fireplace may emit a slight, harmless odor when
first used. This odor is a normal condition caused by the initial
heating of internal heater parts.
3. The information regarding the model of your fireplace can be found
on the rating plate located on the top or the back of the fireplace.
4. If you have any technical questions regarding the operation of your
fireplace, or require service for your fireplace contact Dimplex North
America customer service at 1-888-DIMPLEX (1-888-346-7539).
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www.sylvane.com 1-800-934-9194
IMPORTANT INSTRUCTIONS
PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE REFERENCE
When using electrical appliances, basic precautions should always be followed to reduce the
risk of fire, electric shock, and injury to persons, including the following:
1. Read all instructions before using this fireplace.
2. This fireplace is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. The
trim around the heater outlet becomes hot during heater operation. Keep combustible
materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9m)
from the front of the unit.
3. Extreme caution is necessary when any heater is used by or near children or invalids and
whenever the fireplace is left operating and unattended.
4. Always unplug the fireplace when not in use.
5. Do not operate any fireplace with a damaged cord, plug, or if the heater has malfunctioned, the
fireplace has been dropped or damaged in any manner.
6. Do not use outdoors.
7. This fireplace is not intended for use in bathrooms, laundry areas and similar indoor locations.
8. Do not install the fireplace directly on carpet or a similar surface, which may restrict air
circulation beneath the unit.
9. Do not run the cord under carpeting. Do not cover cord with throw rugs, runners, or the like.
Arrange cord away from traffic area and where it will not be tripped over.
10. To disconnect the fireplace, turn the controls off, then remove the plug from the outlet.
11. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may
cause an electric shock or fire, or damage to the heater.
12. To prevent a possible fire, do not block air intake or exhaust in any manner.
13. All electrical heaters have hot and arching or sparking parts inside. Do not use in areas where
gasoline, paint, or flammable liquids are used or stored or where the unit will be exposed to
flammable vapors.
14. Do not modify this fireplace. Use it only as described in this manual. Any other use not
recommended by the manufacturer may cause fire, electric shock or injury to persons.
15. To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than
the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the
outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper
outlet. Do not change the plug in any way.
Avoid the use of an extension cord. Extension cords may overheat and cause a risk of fire. If
you must use an extension cord, the cord must be No. 16 AWG minimum size and rated no less
than 1875 watts.
16. Do not burn wood or other materials in this fireplace.
17. Do not strike fireplace glass.
18. Always use a certified electrician should new circuits or outlets be required.
19. Always use properly grounded, fused and polarized outlets.
20. Disconnect all power supply before performing any cleaning, maintenance or relocation of the
fireplace.
21. When transporting or storing the fireplace and cord, keep in a dry place, free from excessive
vibration and store so as to avoid damage.
NOTE: Procedures and techniques that are considered important enough to emphasize.
CAUTION: Procedures and techniques, which, if not carefully followed, will result in damage
to the equipment.
WARNING: Procedures and techniques, which, if not carefully followed, will expose the user
to the risk of fire, serious injury, illness or death.
SAVE THESE INSTRUCTIONS
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www.sylvane.com 1-800-934-9194
IMPORTANT INSTRUCTIONS
If you have any questions about our products please have the product catalogue and serial
numbers available upon calling Dimplex customer service. To locate the catalogue and serial
number labels see below.
Catalogue Number Serial Number
Catalogue Number
Serial Number
Firebox
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