IMPORTANT SAFETY INFORMATION: Always read this manual rst
before attempting to install or use this replace. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.
To view the full line of Dimplex products, please visit
www.dimplex.com
7213960100R03
Table of Contents
Welcome & Congratulations ..................3
IMPORTANT INSTRUCTIONS ...............4
Fireplace Installation .......................6
Operation ................................9
Maintenance ............................13
Warranty ...............................14
Replacement Parts ........................16
Always use a qualied technician
or service agency to repair
this stove.
2 www.dimplex.com
!
NOTE: Procedures and
techniques that are
considered important
enough to emphasize.
CAUTION: Procedures and techniques which, if not
carefully followed, will result
in damage to the equipment.
WARNING: Procedures
and techniques which, if not
carefully followed, will expose
the user to the risk of re,
serious injury, or death.
Welcome & Congratulations
Thank you and congratulations for purchasing an electric replace from
Dimplex. Please use our convenient online registration page to record
your model and serial numbers for future reference at
www.dimplex.com/register
Rating Label with
Model Number
Serial Number
Label
Please carefully read and save these instructions.
CAUTION: Read all instructions and warnings carefully before
starting installation. Failure to follow these instructions may result in
a possible electric shock, re hazard and will void the warranty.
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at: www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-DIMPLEX (1-888-346-7539)
Monday to Friday 8:00 a.m. to 4:30 p.m. EST
In order to better serve you, please have your model and serial number
ready or register your product online before calling (See above)
3
IMPORTANT INSTRUCTIONS
When using electrical appliances,
basic precautions should always
be followed to reduce the risk of
fire, electric shock, and injury to
persons, including the following:
① Read all instructions before
using this heater.
② This heater is hot when in use.
To avoid burns, do not let bare
skin touch hot surfaces. The trim
around the heater outlet becomes
hot during heater operation.
WARNING: High tempera-
tures may be generated under
certain abnormal conditions.
Do not partially or fully cover
or obstruct the front of this
heater.
③ Extreme caution is neces-
sary when any heater is used by
or near children or invalids and
whenever the unit is left operating
and unattended.
④ Always unplug the heater when
not in use.
⑤ Do not operate any heater with
a damaged cord or plug, or if the
heater has malfunctioned, or if it
has been dropped or damaged
in any manner, contact Dimplex
Technical Service at 1-888-346-
7539.
⑥ Do not use outdoors.
⑦ Never locate this heater where
it may fall into a bathtub or other
water container.
⑧ Do not run cord under carpet-
ing. Do not cover cord with throw
rugs, runners, or the like. Arrange
cord away from trafc area and
where it will not be tripped over.
⑨ To disconnect heater, turn
controls to off, then remove plug
from outlet.
⑩ Do not insert or allow foreign
objects to enter any ventilation
or exhaust opening as this may
cause an electric shock or re, or
damage the heater.
⑪ To prevent a possible re, do
not block air intakes or exhaust in
any manner.
⑫ All electrical heaters have
hot and arcing or sparking parts
inside. Do not use in areas where
gasoline, paint, or ammable
liquids are used.
⑬ Do not modify the heater. Use
it only as described in this manual. Any other use not recommended by the manufacturer may
cause re, electric shock, or injury
to persons.
⑭ To reduce the risk of electric
shock, this heater has a polarized
plug (one blade is wider than the
4 www.dimplex.com
IMPORTANT INSTRUCTIONS
other). This plug will t in a polarized outlet only one way. If the
plug does not t fully in the outlet,
reverse the plug. If it still does not
t, contact a qualied electrician
to install the proper outlet. Do
not change the plug in any way.
Always plug heaters directly into a
wall outlet/receptacle. Never use
with an extension cord or relocatable power tap (outlet/power
strip).
⑮ Do not burn wood or other
materials in the replace.
⑯ Do not strike the front glass.
⑰ Always use a certied electri-
cian should new circuits or outlets
be required.
⑱ Always use properly grounded,
fused and polarized outlets.
⑲ Disconnect all power supply
before performing any cleaning,
maintenance or relocation of the
heater.
⑳ When transporting or storing
the heater and cord, keep in a
dry place, free from excessive
vibration and store so as to avoid
damage.
WARNING: Remote control
contains a small battery. Keep
away from children. If swallowed,
seek medical attention immediately.
WARNING: Do not install bat-
tery backwards, charge, put in re
or mix with used or other battery
types - may explode or leak causing injury.
!
NOTE: Changes or modica-
tions not expressly approved by
the party responsible for compliance could void user's authority to
operate the equipment.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE
SAVE THESE INSTRUCTIONS
5
Fireplace Installation
WARNING: Ensure the power
cord is not installed so that it is
pinched or against a sharp edge
and ensure that the power cord is
stored or secured to avoid tripping or snagging to reduce the risk
of re, electric shock or injury to
persons.
WARNING: Construction and
electrical outlet wiring must comply
with local building codes and other
applicable regulations to reduce
the risk of re, electric shock and
injury to persons.
WARNING: Do not attempt
to wire your own new outlets or
circuits. To reduce the risk of re,
electric shock or injury to persons,
always use a licensed electrician.
WARNING: To reduce the risk
of re, do not store or use gasoline or other ammable vapors or
liquids in the vicinity of the heater.
Figure 1
Glass Installation
(if applicable)
1. Unpack the rebox and the
front glass.
2. Remove the glass retaining
bracket from one side of the
rebox. (Figure 1)
3. Slide the glass into the glass
support track on both the top
and the bottom, until it is fully
inserted.
4. Replace the glass retaining
bracket.
Dimplex Mantel Installation
Depending on the available space
within the mantel cavity, the unit
can be secured to the mantel at
the bottom side or back. Remove
the screw on the bottom ange
in the most appropriate place for
securing and using the provided
L-bracket and the screw that was
removed attach the rebox to the
mantel. (Figure 2)
!
NOTE: There are no guide
holes provided for the L-Brackets
in the mantel.
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Fireplace Installation
Custom Installation
1. Mark the desired location on
the oor and store the replace
in a safe, dry and dust free
location.
2. Frame an opening of 27.0 in.
(686 mm) wide x 23 ⅜ in. (593
mm) high x 7 ½ in. (191 mm)
deep (Figure 3).
Option #1 - The power cord can
be lead from behind the trim and
along the wall to an outlet near the
replace.
Option #2 - A new outlet can be
installed inside the new frame construction. Plug the unit directly into
a 15 A, 120 V outlet.
!
NOTE: A 15 Amp, 120 Volt
circuit is required. A dedicated
circuit is preferred but not essential
in all cases. A dedicated circuit will
be required if, after installation, the
circuit breaker trips or fuse blows
on a regular basis when the heater
is operating. Additional appliances
on the same circuit may exceed the
current rating of the circuit breaker.
3. Install the provided plastic feet
to the unit as shown in Figure 4.
CAUTION: Clearance for air
circulation beneath the replace insert is provided by feet.
Figure 2
Figure 3
23 ⅜ in.
27.0 in.
7 ½ in.
(191 mm)
(686 mm)
Do not install the replace
insert directly on carpet or
similar surfaces which may
restrict air circulation.
CAUTION: If installing the re-
place in a carpeted area, place a
one-piece, solid, at surface under
the replace. Ensure that all of the
feet rest securely on this surface.
4. The rebox is to be installed
(593 mm)
7
Fireplace Installation
DISPLAY-CONTROL BOARD
from the front of the mantel and inserted so that the
anges are ush against the
front surface of the mantel.
Figure 4
Holes for
plastic feet
Wiring Diagram
ELEMENT
+T°
RELAY BOARD
SWITCHBOARD
Bathroom Installation
This rebox must be protected by
a GFI receptacle or circuit. If a receptacle is used it must be readily
accessible.
To prevent electrical shock this
unit is an electrical appliance that
is not watertight and must be
installed as to prevent water from
entering the unit. This unit must be
installed away from showers, tubs,
etc. Never locate replace where
it may fall into a bathtub or other
water containers.
L
CUTOUT
BLOWER
MOTOR
M
M
FLICKER
MOTOR
LOGSET ASSEMBLY
120V / 12V
AC / DC
N
AC/DC
~
ADAPTER
LOGSET LED ASSEMBLY
LED LIGHT ASSEMBLY
THERMISTOR
8 www.dimplex.com
Operation
Figure 6Figure 5
A
Floating Display
WARNING: This electric
rebox must be properly installed
before it is used.
The unit can be controlled by
either the manual controls which
are located on the upper right of
the replace or the remote (Figure
5 & 6).
The replace is supplied with an
IR multifunction remote control.
This remote control has a range
of approximately 16 ft (5 m). To
operate correctly, the remote con-
trol must be pointed towards the
Floating DisplayTM.
!
NOTE: Before attempting any
operation with the remote, pull
the plastic insulator strip out from
between the remote casing and
battery cover.
C D
F
E
A
BC
D
TM
F
A. Standby
Turns the unit On and Off.
→ Activated by pressing the
Standby button on the remote
or the unit.
• The unit will turn on with the
same functions that it was set
to when it was turned Off and
the intake temperature will be
indicated on the On Screen
Display.
!
NOTE: When any button is
pressed the intake temperature will be displayed on the On
Screen Display for 5 seconds.
B. Flame Effects
Turns the ame effect On and Off.
→ Activated by pressing the
button on the remote.
E
G
H
9
Operation
C. Heat ON/OFF
Cycles the unit sequentially
through the 3 settings: Low Heat,
High Heat and Off.
→ Activated by pressing the
button on the unit or the remote.
• Indicated by the (low heat) or
the (high heat) icon and the
intake temperature being dis-
played on the On Screen Display,
for 5 seconds before turning off.
!
NOTE: After the heater is
switched off, there is a 60 second
fan delay, where the fan will continue running before turning off.
!
NOTE: The unit can be oper-
ated in Heat Only Mode. When
the unit is only running with the
heater, the (low heat) or the
(high heat) icon and the in-
take temperature will continuously
be displayed on the On Screen
Display.
!
NOTE: The heater may emit
a slight, harmless odor when rst
used. This odor is a normal condition caused by initial heating of
internal heater.
D & E. Thermostat Controls
Adjusts the temperature set point
to your individual requirements.
Once the desired set temperature
is reached the heater will turn off.
The heater will cycle on and off
to maintain the desired set tem-
perature. The default temperature
setting is 72°F (22°C).
→ Adjusted by pressing the
to decrease the setpoint and
the to increase the setpoint
on the remote.
• The On Screen Display will indicate the temperature setpoint
as it is adjusted.
!
NOTE: Holding the button
down, then press on the unit,
will change the temperature from
°C to °F, or vice versa.
Disable Heat
If desired, depending on the season, the heater on the unit can be
disabled. The unit will operate in
the same fashion, with remainder
of the controls.
Pressing the and buttons
on the unit at the same time and
holding for 2 seconds will disable
10 www.dimplex.com
Operation
and enable the heater.
!
NOTE: When the heater has
been disabled and either the
or the is pressed the On
Screen Display will indicate "--".
F. Color Themes
Different presets of ambient light-
ing color combinations contained
in the unit.
→ Changed by repeatedly press-
ing the corresponding button
on the remote or the unit.
• Cycles through the different
preset ambient lighting settings
of the unit, this includes different combinations of colours of
the ame and media lighting (if
applicable).
!
NOTE: The sixth theme of the
cycle is a prism where the unit cycles through a variety of colours.
Pressing the button stops the
cycling and holds the unit on the
preferred color, indicated by a
solid circle. When the unit is on
prism, and is cycling through the
colours, a rotating circle will be
displayed.
G.
Changes the brightness of the
lights in the unit.
→ Adjusted by repeatedly press-
• Indicated by the second
Brightness
ing the corresponding button
on the remote.
digit on the Floating Display™
changing to show: "H" (high),
and "L" (low).
H. Sleep Timer
The Sleep Timer can be set to
automatically shut off the replace
after a preset time (from 30 min-
utes to 8 hours).
→ To set the timer press the timer
button on either the remote or
the unit, repeatedly, until the
desired time is displayed.
• The On Screen Display will
display the different times as it
is adjusted. Once the timer has
begun, pressing the button
will display the time remaining
before the unit turns Off.
!
NOTE: The Sleep Timer can
be cancelled at any time by
pressing the button repeatedly until the sleep timer displays
nothing.
11
Operation
Resetting the Temperature
Cutoff Switch
Should the heater overheat, an
automatic cut out will turn the
heater off and it will not come
back on without being reset. It
can be reset by unplugging the
unit and waiting 5 minutes before
plugging the unit back in.
CAUTION: If you need to continuously reset the heater, unplug
the unit and call technical support
at 1-888-346-7539.
Remote Control Battery Replacement
To replace the battery:
1. On the back of the remote
control, slide battery cover
open on the remote control.
2. Correctly install one 3 Volt
(CR2032 [longer life] or
CR2025) battery in the battery
holder.
3. Close the battery cover.
Battery must be recycled
or disposed of properly.
Check with your Local
Authority or Retailer for recycling
advice in your area
12 www.dimplex.com
Maintenance
WARNING: Disconnect
power before attempting any
maintenance or cleaning to
reduce the risk of re, electric
shock or damage to persons.
Glass Cleaning
The glass is cleaned in the factory
during the assembly operation.
During shipment, installation,
handling, etc., the front glass
panel may collect dust particles;
these can be removed by dusting
lightly with a clean dry cloth.
To remove ngerprints or other
marks, the front glass panel can
be cleaned with a damp cloth.
The front glass panel should be
completely dried with a lint free
cloth to prevent water spots. To
prevent scratching, do not use
abrasive cleaners or spray liquids
on the glass surface.
Fireplace Cleaning
Use warm water only to clean
painted surfaces of the Compact
Fireplace. Do not use abrasive
cleaners.
To prolong the life of your unit and
optimize the performance of your
heater, vacuum or dust the outlet
of the heater, and under and
behind your rebox, on a regular
basis.
Servicing
Except for the cleaning described
above, an authorized service rep-
resentative should perform any
other servicing.
13
Warranty
One Year Limited Warranty
Products to which this limited warranty
applies
This limited warranty applies to your newly
purchased Dimplex electric compact
replace. This limited warranty applies
only to purchases made in any province
of Canada except for Yukon Territory,
Nunavut, or Northwest Territories or in
any of the 50 States of the USA (and the
District of Columbia) except for Hawaii
and Alaska. This limited warranty applies
to the original purchaser of the product
only and is not transferable.
Products excluded from this limited
warranty
Light bulbs are not covered by this
limited warranty and are the sole
responsibility of the owner/purchaser.
Products purchased in Yukon Territory,
Nunavut, Northwest Territories, Hawaii,
or Alaska are not covered by this limited
warranty. Products purchased in these
States, provinces, or territories are sold
AS IS without warranty or condition of
any kind (including, without limitation,
any implied warranties or conditions of
merchantability or tness for a particular
purpose) and the entire risk of as to the
quality and performance of the products
is with the purchaser, and in the event
of a defect the purchaser assumes the
entire cost of all necessary servicing or
repair.
What this limited warranty covers and for
how long
Products covered by this limited warranty
have been tested and inspected prior to
shipment and, subject to the provisions
of this warranty, Dimplex warrants such
products to be free from defects in
material and workmanship for a period
of 12 months from the date of the rst
purchase of such product.
The limited 12 month warranty period
also applies to any implied warranties that
may exist under applicable law. Some
jurisdictions do not allow limitations on
how long an implied warranty lasts, so
the above limitation may not apply to the
purchaser.
What this limited warranty does not cover
This limited warranty does not apply to
products that have been repaired (except
by Dimplex or its authorized service
representatives) or otherwise altered. This
limited warranty does further not apply
to defects resulting from misuse, abuse,
accident, neglect, incorrect installation,
improper maintenance or handling, or
operation with an incorrect power source.
What you must do to get service under
this limited warranty
Defects must be brought to the attention of
Dimplex Technical Service by contacting
Dimplex at 1-888-346-7539, or 1367
Industrial Road, Cambridge Ontario,
Canada N1R 7G8. Please have proof
of purchase, catalogue/model and serial
numbers available when calling. Limited
warranty service requires a proof of
purchase of the product.
What Dimplex will do in the event of a
defect
In the event a product or part covered
by this limited warranty is proven to be
defective in material or workmanship
during the 12 month limited warranty
period you have the following rights:
14 www.dimplex.com
Warranty
• Dimplex will in its sole discretion
either repair or replace such
defective product or part without
charge. If Dimplex is unable to
repair or replace such product or
part, or if repair or replacement is
not commercially practicable or
cannot be timely made, Dimplex
may, in lieu of repair or replacement,
choose to refund the purchase price
for such product or part.
• Limited warranty service will be
performed solely by dealers or
service agents of Dimplex authorized
to provide limited warranty services.
• The purchaser is responsible for
removal and transportation of such
product or part (and any repaired
or replacement product or part) to
and from the authorized dealer’s or
service agent’s place of business.
• This limited warranty does not entitle
the purchaser to on-site or inhome services. On-site or in-home
services may be performed at the
purchaser’s specic request and
expense at Dimplex’s then-current
rates for such services.
• Dimplex will not be responsible for,
and the limited warranty services
shall not include, any expense
incurred for installation or removal
of the product or part (or any
replacement product or part) or
any labour or transportation costs.
Such costs shall be the purchaser’s
responsibility.
What Dimplex and its dealers and service
agents are also not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS
DIRECTORS, OFFICERS, OR AGENTS,
BE LIABLE TO THE PURCHASER OR
ANY THIRD PARTY, WHETHER IN
CONTRACT, IN TORT, OR ON ANY
OTHER BASIS, FOR ANY INDIRECT,
SPECIAL, PUNITIVE, EXEMPLARY,
CONSEQUENTIAL, OR INCIDENTAL
LOSS, COST, OR DAMAGE ARISING
OUT OF OR IN CONNECTION WITH
THE SALE, MAINTENANCE, USE, OR
INABILITY TO USE THE PRODUCT,
EVEN IF DIMPLEX OR ITS DIRECTORS,
OFFICERS, OR AGENTS HAVE BEEN
ADVISED OF THE POSSIBILITY OF
SUCH LOSSES, COSTS OR DAMAGES,
OR IF SUCH LOSSES, COSTS, OR
DAMAGES ARE FORESEEABLE. IN
NO EVENT WILL DIMPLEX, OR ITS
OFFICERS, DIRECTORS, OR AGENTS
BE LIABLE FOR ANY DIRECT LOSSES,
COSTS, OR DAMAGES THAT EXCEED
THE PURCHASE PRICE OF THE
PRODUCT.
SOME JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION
MAY NOT APPLY TO THE PURCHASER.
How State and Provincial law apply
This limited warranty gives you specic
legal rights, and you may also have other
rights which vary from jurisdiction to
jurisdiction. The provisions of the United
Nations Convention on Contracts for
the Sale of Goods shall not apply to this
limited warranty or the sale of products
covered by this limited warranty.
15
Replacement Parts
Flicker Motor ................................ 2000500100RP