Dimplex DF2000, 690889XXXX Series Service Manual

Service Manual

Model Number:
DF2000

UL Part Number
690889XXXX

IMPORTANT SAFETY INFORMATION: Always read this manual rst before attempting to service this

replace. For your safety, always comply with all warnings and safety instructions contained in this

manual to prevent personal injury or property damage.

Dimplex North America Limited

1367 Industrial Road Cambridge ON Canada N1R 7G8
1-888-346-7539 www.dimplex.com

In keeping with our policy of continuous product development, we reserve the right to make changes without notice.
© 2013 Dimplex North America Limited

REV PCN DATE

00 - 13-AUG-13

-

7400690100R00

TABLE OF CONTENTS

OPERATION ..............................................................3

MAINTENANCE ...........................................................4

EXPLODED PARTS DIAGRAM ...............................................5

REPLACEMENT PARTS .....................................................5

WIRING DIAGRAM ........................................................6

3-POSITION SWITCH REPLACEMENT .........................................7

HEATER ON/OFF SWITCH REPLACEMENT ....................................7

THERMOSTAT CONTROL REPLACEMENT ..................................... 8

REMOTE RECEIVER REPLACEMENT .........................................8

HEATER ASSEMBLY REPLACEMENT ......................................... 8

POWER CORD REPLACEMENT ..............................................9

FLICKER MOTOR & FLICKER ROD REPLACEMENT .............................9

LED DRIVER BOARD REPLACEMENT ........................................10

LED LIGHT ASSEMBLY REPLACEMENT ...................................... 10

LOG SET ASSEMBLY REPLACEMENT ........................................ 11

GLASS MEDIA ASSEMBLY AND PARTIALLY REFLECTIVE PANEL REPLACEMENT .... 11

TROUBLESHOOTING GUIDE ...............................................12

Always use a qualied technician or service agency to repair this replace.

!

NOTE: Procedures and techniques that are considered important enough to emphasize.

CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the

equipment.

WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the

risk of re, serious injury, or death.

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OPERATION

Figure 1

A

C

B

The controls are located on the upper right of the replace.
(Figure 1)

A. 3-Position Switch

The switch has two ON positions marked with “ I “ and “ II “
. The “ I “ position is for manual operation. In this position
the built-in remote control is by-passed.

The “ II “ position is for operating the unit with the provided
remote control.

When in the “ II “ position the unit is operated with the ON

and OFF buttons of the remote control. When the switch is

in the center position the unit is off.

Remote Operation

The replace is supplied with an integrated On/Off remote

control.

!

NOTE: Ensure that the replace 3 position switch is set

to the remote control setting, “II”. To operate, push the ON

button to turn replace on, push the OFF button to turn the
replace off.

!

NOTE: Before attempting any operation with the remote

control, pull the plastic insulator strip out from between the

remote casing and battery cover (Figure 5).

Remote Control Initialization/Reprogram

In the event that your remote control ceases to operate

your replace, follow these steps to reinitialize the remote
control and the remote control receiver in the replace:

1. Place the 3-Position Switch (Figure 1A) in the OFF
(“O”) position.

2. Wait a minimum of 5 seconds and then place the 3-Po­sition Switch in the Remote Control position.

3. Within 10 seconds of changing the switch position,
press the ON button located on the remote control

(Figure 2). This will synchronize the remote control and
the replace receiver.

!

NOTE: You will have only 10 seconds to perform this

last step. Failure to do so will result in these steps needing

to be followed again.

B. Heater ON/OFF Switch

The Heater ON/OFF Switch supplies power to the heater

fan and the heater element. When the switch is in the ON
position the heater operates if the thermostat calls for heat.

!

NOTE: The fan will continue running even when the

heater is not, when the Heater Switch is in the ON position.

C. Heater Thermostat Control

To adjust the temperature to your individual requirements,
turn the thermostat control clockwise all the way to turn on
the heater. When the room reaches the desired temper­ature, turn the thermostat knob counter clockwise until you
hear a click. Leave in this position to maintain the room
temperature at this setting. For additional heat, turn clock­wise until you hear the click again and the heater will turn
on.

Resetting The Temperature Cutoff Switch

Should the heater overheat, an automatic cut out will turn
the heater off and it will not come back on without being
reset. It can be reset by switching the 3-Position Switch to

OFF and waiting 5 minutes before switching the unit back

on.

CAUTION: If you need to continuously reset the heater,

unplug the unit and call technical support at 1-888-346-

7539.

!

NOTE: The heater may emit a slight, harmless odor

when rst used. This odor is a normal condition caused

by initial heating of internal heater parts and will not occur
again.

Battery Replacement

To replace the battery:

1. Slide battery cover open on the remote control (Figure

2).

2. Correctly install one 12 Volt (A23) battery in the battery

holder.

3. Close the battery cover.

Battery must be recycled or disposed of properly.
Check with your Local Authority or Retailer for recyc­ling advice in your area

Figure 2

ON
Button

OFF

Button

Plastic Strip

Battery Cover

3

MAINTENANCE

WARNING: Disconnect power before attempting any

maintenance or cleaning to reduce the risk of re, electric

shock or damage to persons.

Glass Cleaning

The glass is cleaned in the factory during the assembly
operation. During shipment, installation, handling, etc., the
front glass panel may collect dust particles; these can be
removed by dusting lightly with a clean dry cloth.

To remove ngerprints or other marks, the front glass panel

can be cleaned with a damp cloth. The front glass panel
should be completely dried with a lint free cloth to prevent
water spots. To prevent scratching, do not use abrasive
cleaners or spray liquids on the clear door surface.

Compact Fireplace Surface Cleaning

Use warm water only to clean painted surfaces of the

Compact Fireplace. Do not use abrasive cleaners.

Servicing

Except for cleaning described above, an authorized service
representative should perform any other servicing.

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