The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility (EMC)
EN55014, EN60555-2 and EN60555-3 These cover the essential requirements of EEC Directives 2006/95/EC and 2004/108/EC
Fig. 1
MOCCA
Fig. 2Fig. 3
CUBIC
Fig. 4
Fig. 4a
Fig. 5Fig. 5a
Fig. 5bFig. 6
Fig. 7Fig. 8
Fig. 9
Fig. 10
Fig. 11Fig. 12
Fig. 13Fig. 14
Fig. 15
Fig. 16
Fig. 17
DIMPLEX MOCCA/CUBIC
Introduction
Please read this information guide carefully to be able to safely install, use and maintain your product.
Important Safety Advice
When using electrical appliances, basic precautions should always be followed to reduce the risk
of re, electrical shock and injury to persons, including the following:
1. OVERHEATING
WARNING: In order to avoid overheating, do not cover the heater. Do not place material or
garments on the heater, or obstruct the air circulation around the heater. The heater carries a DO
NOT COVER warning.
2. DAMAGE.
If the appliance is damaged, check with the supplier before installation and operation.
If the supply cord is damaged it must be replaced by the manufacturer or service agent or a
similarly qualied person in order to avoid a hazard.
3. LOCATION
Do not use outdoors.
Do not use in the immediate surroundings of a bath, shower or swimming pool.
Do not locate the heater immediately below a xed socket outlet or connection box.
Ensure that furniture, curtains or other combustible material are positioned no closer than 1 metre
from the heater.
Although this heater conforms with safety standards, we do not recommend its use on deep pile
carpets or on long hair type of rugs.
4. PLUG POSITIONING
The appliance must be positioned so that the plug or point of isolation is accessible.
Keep the supply cord away from the front of the heater.
5. USE OF OTHER CONTROLS
Do not use this heater in series with a thermal control, a program controller, a timer or any
other device that switches on the heat automatically, since a re risk exists when the heater is
accidentally covered or displaced.
6. UNPLUGGING
In the event of a fault unplug or isolate the device.
Unplug or isolate the device when not required for long periods.
7. OWNER/USER
This appliance can be used by children aged form 8 years and above and persons with reduced
physical, sensory or mental capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in a safe way and understand the
hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall
not be made by Children without supervision.
Children of less than 3 years should be kept away unless continuously supervised. Children aged
from 3 years and less than 8 years shall only switch on/off the appliance provided that it has been
placed or installed in its intended normal operating position and they have been given supervision
or instruction concerning use of the appliance in a safe way and understanding the hazards
involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and clean
the appliance or perform user maintenance.
8. ELECTRCITY
WARNING – THIS APPLIANCE MUST BE EARTHED.
This heater must be used on an AC ~ supply only and the voltage marked on the heater must
correspond to the supply voltage.
Before switching on, please read the safety advice and operating instructions.
CAUTION - Some parts of this product can become very hot and cause burns. Particular
attention has to be given where children and vulnerable people are present.
8
General Information
Only use decalcied water in this appliance.
This model is designed to be free standing and is normally positioned near a wall.
Always ensure that the appliance is sitting on a level surface.
Although this heater complies with safety standards, we do not recommend its use on deep pile carpets or on long
hair type of rugs.
Please note: Used in an environment where background noise is very low, it may be possible to hear a sound which is
related to the operation of the ame effect. This is normal and should not be a cause for concern.
If this product experiences a power surge for whatever reason the product may cut-out. This is a normal safety feature
and the product will resume operation after 30 seconds.
Once installed, never move this appliance or lay on its back, without draining the water from sump and water tank.
If you intend not using the appliance for longer than 2 weeks, drain the water from sump and water tank and dry the
sump.
The water tank, sump, sump lid, tank cap and air lters must be cleaned once every two weeks, particularly in hard
water areas.
The appliance should never be operated if the lamps are not working.
The lamps should be regularly inspected as described under ‘Maintenance’ and ‘Changing lamps’.
Installation Instructions
This section describes how to set up your re.
BEFORE YOU START
1. Ensure that all packing items are removed (read any warning labels carefully) and retain all packing for possible
future use e.g. in the event of moving house or returning the appliance to your supplier.
2. Before connecting the stove, check that the supply voltage is the same as that stated on the heater.
INSTALLATION
Hold the re by the sides of surround and gently manoeuvre into position.
Place the re against a wall and connect to your electricity supply.
Connect the power cable to the appropriate power connector at the back of the re.
Plug the power cable into a 10amp/230volt outlet. Ensure that the supply cable exits at the back of the re, at the right
or left hand corner to suit your supply socket location and is not trapped under the re such that it might cause it to be
damaged.
Do not yet switch the appliance on.
Connecting the Transducer Unit + Lamps
1. Release the two red tabs by turning them by 90 degrees (Fig 2)
2. Lift out the Sump Nozzle (Fig 3)
3. Insert lamps into lamp holders (Fig 4), carefully locating the pins into the holes (Fig 4a)
4. Push lamps rmly into place
5. Place the Transducer Unit into the sump and join the cable to the connector on the sump (Fig 5)
6. To ensure that the Transducer Unit is correctly placed in the sump, the tab on the Transducer Unit should be lined
up with the moulded recess in the sump (Fig 5a).
7. Ensure that the cable is not placed above the disc on the Transducer Unit (Fig 5b). To prevent the cable becoming
pinched between the nozzle and the sump, place the cable in the slot in the wall of the sump.
8. Replace the Sump Nozzle and secure it by turning the two red tabs by 90 degrees (Fig 6)
Filling the Water Tank
9. Place Water Tank in sink and remove cap (turn anti-clockwise to open) (Fig 7)
10. Fill Water Tank with decalcied tap water only. This is necessary to prolong the life of the ame and smoke
producing unit. The water should be ltered through a conventional domestic water lter unit and the lter should
be replaced regularly.
11. Screw the cap back on – do not overtighten.
12. Place the Water Tank in the Sump, with the tank cap facing down and the at side of the tank facing outward (Fig 8)
Assembling the re
13. Place the Fuelbed on top of the Water Tank and Mist Nozzle (Fig 9)
9
Operating the Fire
This section describes how to activate your re using either the manual controls or remote control.
MANUAL CONTROLS
The manual controls are located beneath the hinged ap. (Fig.10 for Manual Control lay out)
Switch ‘A’:- Controls the electricity supply to the Fire.
Note: This switch must be in the ‘ON’ ( I ) position for the Fire to operate either with or without heat.
Switch ‘B’:- Press
lights operate immediately it will take a further 30 seconds before the ame effect starts.
Press
Press
Press
Press to put re in to standby mode. This will be indicated by one beep.
Control Knob ‘C’:- Controls the Thermostat setting.
Turning the control knob to the left will decrease the temperature setting, turning the control knob to the right will increase the temperature setting.
Control Knob ‘D’:- Controls the intensity of the ame effect.
Turning the control knob to the left increases the ame effect, turning the control knob to the right will decrease the ame effect.
SETTING THE THERMOSTAT
Ensure the re is plugged in and switch it on to the full heat setting. Turn the Control Knob ‘C’ fully to the right (max
temperature setting) to warm the room rapidly. When the room temperature has reached the desired level, turn
the thermostat knob back slowly until you hear the thermostat just click off. The heater will then maintain the room
temperature at the chosen level.
Note: Should your heater fail to come on when the thermostat is at a low setting, this may be due to the room
temperature being higher then the thermostat setting
THERMAL SAFETY CUT-OUT
A thermal safety cut-out is incorporated in the fan heater to prevent damage due to overheating. This can happen if
the heat outlet was restricted in any way. If the cut-out operates, unplug the heater from the socket outlet and allow
approximately 10 minutes before reconnecting. Before switching the heater back on remove any obstruction that may
be restricting the heat outlet, then continue normal operation.
Caution: In order to avoid a hazard due to inadvertent resetting of the thermal cutout, this appliance must not be
supplied through an external switching device, such as a timer, or connected to a switch that is regularly switched on
and off by the utility.
once to turn on the ame effect. This will be indicated by an audible beep. Although the main
again to give ame effect and half heat. This will be indicated by two beeps.
again to give ame effect and full heat. This will be indicated by three beeps.
again to return to ame effect only. This will be indicated by one beep.
GETTING THE DESIRED FLAME EFFECT
1. The ame control knob ‘D’ (Fig.10) may be turned up or down to give a more realistic effect.
2. Generally the ames appear more realistic when the ame control is turned down.
3. Give the ame generator time to react to changes you may make.
4. The re will use less water if the ame effect is set to a lower level.
5. Do not tilt or move the re while there is water in the tank or sump.
6. Make sure that the re is on a level oor.
REMOTE CONTROL OPERATION
On the control panel, Switch A (Fig.10) must be in the ‘ON’ ( I ) position in order for the remote control to operate.
There are 3 buttons on the remote control. (Fig.12) To operate correctly the remote must be pointed towards the front
of the grate. (Fig 17). The remote control functions are as follows:
Press once to turn on Flame effect only.
This will be indicated by one beep.
Press once to turn on Half Heat and Flame Effect.
This will be indicated by two beeps.
Press again to turn on Full Heat and Flame Effect.
This will be indicated by three beeps.
Standby
This will be indicated by one beep.
10
Maintenance
GENERAL TIPS
Only use decalcied tap water in this appliance.
Always ensure that the appliance is sitting on a level surface.
If you intend not using the appliance for longer than 2 weeks, remove and empty the sump and water tank.
Once installed, never move this appliance or lay on its back, without draining the water from sump and water tank.
The appliance should never be operated if the lamps are not working.
The lamps should be regularly inspected as described under ‘Changing lamps’.
FILLING THE WATER TANK
When the water tank is empty, the ame and smoke effect shuts off and you will hear 2 audible beeps, follow these
steps.
1. Press Switch ‘A’ to (0) (Fig.10)
2. Gently lift out the fuelbed and carefully set aside.
3. Remove the water tank by lifting upwards and outwards.
4. Place the water tank in sink and remove cap, Anti-clockwise to open. (Fig 7)
5. Fill tank with decalcied tap water only. This is necessary to prolong the life of the ame and smoke producing
unit.
The water should be ltered through a conventional domestic water lter unit and the lter should be replaced
regularly.
6. Screw the cap back on, do not over tighten.
7. Return the tank to the sump, with the tank cap facing down and the at side of the tank facing outward. (Fig 8)
8. Gently place the fuelbed back into position. (Fig 9)
9. Press Switch ‘A’ to ‘ON’ (I) position (Fig.10)
CHANGING LAMPS
If the ame and smoke effect appears grey or colourless it may be that one or more lamps have failed.
You can check for lamp failure as follows.
1. Leaving the ame effect on, lift out the fuelbed and water tank.
2. It should be possible to view the lamps with the nozzle in place and observe which one needs to be changed.
3. Put Switch ‘A’ in the ‘OFF’ position, and unplug the re from the mains.
4. Leave the appliance for 20 minutes to allow the lamps to cool down before removing them.
5. Remove the sump as described in the Cleaning Section.
6. Remove the defective lamp, by gently lifting vertically and disengaging the pins from the lamp holder, (Fig.4 and
4a).
Replace with a OPTIMYST, 12V, 45W, Gu5.3 base, 8º beam angle, coloured lamp. (To purchase replacement lamps
go to the section ‘After Sales Service’, details of how to purchace the lamps are contained therein.)
7. Carefully insert the two pins of the new lamp into the two holes in the lamp holder. Push rmly in place. (Fig.4 and
4a).
8. Replace the sump, nozzle, water tank and fuelbed.
CLEANING
Warning – Always press Switch ‘A’ to the ‘OFF’ (0) position (Fig.10) and disconnect from the power supply before
cleaning the re.
We recommend cleaning the following components once every 2 weeks, particularly in hard water areas:Water Tank, Sump, Nozzle, Tank cap and seal, Air lter.
For general cleaning use a soft clean duster – never use abrasive cleaners.
To remove any accumulation of dust or uff the soft brush attachment of a vacuum cleaner should occasionally be
used to clean the outlet grille of the fan heater.
Water tank
1. Remove water tank, as described earlier, put into sink and empty water.
2. Using the supplied brush gently rub the inside surfaces of the cap paying particular attention to the rubber ring in
the outer groove and the centre rubber seal.
3. Put a small quantity of washing up liquid into the tank, ret the cap and shake well, rinse out until all traces of
washing up liquid are gone.
4. Rell with decalcied tap water only, replace the cap, do not overtighten.
Sump
1. Press Switch ‘A’ to the ‘OFF’ (0) position
2. Gently lift out the fuelbed and place carefully on the ground.
3. Remove the water tank by lifting upwards.
11
4. Disconnect the electrical connector, located on the right side of the sump. (Fig.5) .
5. Release the right sump locking tabs by turning 90º. This allows the sump to be lifted completely from its location.
(Fig. 11)
6. Gently lift up the sump, taking care to keep level so as not to spill any water. Sit the assembly in the sink.
7. Release the left sump locking tabs by turning 90º, then lift off the Nozzle. (Fig.3)
8. Lift out the transducer and carefully tilt, as shown, so that the liquid drains out of the sump. (Fig.13)
9. Put a small amount of washing up liquid into the sump, and using the supplied brush, gently clean all surfaces in the
sump and gently clean the transducer including the metal discs located in the top grooved surface. (Fig.14)
10. When cleaned, thoroughly rinse the sump with clean water to remove all traces of washing up liquid.
11. Clean the Nozzle with the brush and ush out thoroughly with water. (Fig.15)
12. Reverse the above steps to reassemble.
Air lter
1. Gently lift out the fuelbed and place carefully on the ground.
2. Gently slide the air lter upwards out of its plastic holder. (Fig.16)
3. Gently rinse with water in the sink and dry with fabric towel before returning.
4. Replace the lter making sure that the coarse black lter is facing the front of the re.
5. Replace the fuelbed.
Additional Information
AFTER SALES SERVICE
Your product is guaranteed for two years from the date of purchase. Within this period, we undertake to repair or
exchange this product free of charge (excluding lamps & subject to availability) provided it has been installed and
operated in accordance with these instructions. Your rights under this guarantee are additional to your statutory rights,
which in turn are not affected by this guarantee.
Should you require after sales information or assistance with this product please go to warrenty card at back of
the book where you can ring our help desk. Spare parts are also available. Please retain your receipt as proof of
purchase.
RECYCLING
At the end of the electrical products useful lifeit not be disposed of with household waste. Please recycle
where facilities exist. Check with your Local Authority or retailer for recycling advice in your country.
PATENT / PATENT APPLICATION
Products within the Optimyst range are protected by one or more of the following patents and patent applications:
Great Britain GB 2402206, GB 2460259, GB 2460453 , GB 2418014, GB 2465738, GB 2449925, GB 2465537 , GB
2455277 , GB1020534.2, GB1020537.5, GB1110987.3
United States US 7967690, US 2010299980, US 2011062250, US 2008028648, US 13/167,042
Russia RU2008140317
European EP 2029941, EP 2201301, EP 2315976, EP 1787063, EP07723217.1 , EP11170434.2, EP 11170435.9
China CN 101883953, CN 200980128666.2, CN 101057105, CN 101438104
Australia AU 2009248743, AU 2007224634
Canada CA 2725214, CA 2579444, CA 2645939
International Patent Application WO 2006027272
South Africa ZA 200808702
Mexico MX 2008011712
Korea KR 20080113235
Japan JP 2009529649
Brazil BR P10708894-9
India IN 4122/KOLNP/2008
New Zealand NZ 571900
12
Troubleshooting
SymptomCauseCorrective Action
The ame effect will
not start.
Mains plug is not plugged in.
Check plug is connected to wall socket
correctly.
The ame effect is too
low.
Low water level.
Low voltage connector not connected
properly. (Fig.5)
The Transducer Unit is not sitting correctly in
the sump
When distilled water is being used, the
transducer may not start.
Flame effect control knob is set too low.
(Fig.10)
The Metal Disc in the transducer might be
dirty (Fig.14)
The wire from the Transducer Unit is sitting
over the metal disc
Check that the water tank is full and there is
water in the sump.
Check that the connector is inserted
correctly. (Fig.5)
Ensure the Transducer in sitting down into
the moulded recess in the sump.
Please use tapped, decalcied water at the
beginning and try distilled water later.
Increase level of ame by turning Control
knob ‘D’ to the left slowly. (Fig.10)
Clean the Metal Disc with soft brush
supplied. (Fig.14) See ‘Maintenance.’ for a
step by step procedure.
Direct the wire to the back of the sump and
make sure it sits into the side slot exiting the
sump.
Unpleasant smell
when unit is used.
The ame effect has
too much smoke.
Main lamps are not
working and there are
no ames or smoke.
Low mist at start up.
Dirty or stale water.
Using unltered tap water.
Flame effect setting is too high.Turn the ame effect Control knob ‘D’ to
There is no water in the water tankFollow instructions under
Before rst operation: please allow the re
place to warm up to room temperature.
Clean the unit as described under
maintenance.
Use only ltered tap water.
the right, about ¼ a turn, at a time. Give the
ame generator some time to adjust to the
new setting. (Fig.10)
Maintenance, ‘Filling the water tank’.
Check the plug is connected to the wall
socket correctly and that Switch ‘A’ Fig. 10 is
in the ‘ON’ ( I ) position.
13
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