CASTILLO
CS3540
ZAMORA
CS3550
7208190100R01
CONTENTS
P AGE 1 – 2 Important Instructions
P AGE 6 Fireplace Installation
P AGE 6 Operation
P AGE 7 Maintenance
PAGE 10 W arranty
QUICK REFERENCE GUIDE
1. Prior to the first use of the fireplace verify the
following:
· Are the circuit breakers for the unit
on?
· Are the light bulbs in your fireplace
loose?
(to check, follow the instructions for
replacing the light bulbs under the
maintenance section of this manual)
2. The heater on your fireplace may emit a
slight, harmless odor when first used. This
odor is a normal condition caused by the
initial heating of internal heater parts and will
not occur again.
3. The information regarding the model of your
fireplace can be found on the rating plate
located on the back of the unit.
4. If you have any technical questions or
concerns regarding the operation of your
fireplace, or require service contact customer
service at 1-888-346-7539 before returning
the product to the point of purchase.
IMPORT ANT INSTRUCTIONS
PLEASE RETAIN THIS USER’S GUIDE FOR
FUTURE REFERENCE
When using electrical appliances, basic precautions
should always be followed to reduce the risk of fire,
electric shock, and injury to persons, including the
following:
1. Read all instructions before using the
Fireplace.
2. The heater is hot when in use. T o avoid
burns, do not let bare skin touch hot surfaces.
The trim around the heater outlet becomes
hot during heater operation. Keep
combustible materials, such as furniture,
pillows, bedding, papers, clothes, and
curtains at least 3 feet (0.9m) from the front of
the unit.
CAUTION: High T emperature, keep electrical
cords, drapery , and other furnishings at least
3FT (.9m) from the front of the heater and
away from the side and rear .
3. Extreme caution is necessary when any
heater is used by or near children or invalids
and whenever the unit is left operating and
unattended.
NO USER-SERVICEABLE PARTS INSIDE
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
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4. Always unplug the fireplace when not in use.
5. Do not operate any unit with a damaged cord
or plug, or if the heater has malfunctioned, or
if the fireplace has been dropped or
damaged in any manner. Return heater to
authorized service facility for examination,
electrical or mechanical adjustment, or repair .
6. Do not use outdoors.
7. The fireplace is not intended for use in
bathrooms, laundry areas and similar indoor
locations. Never locate heater where it may
fall into a bathtub or other water container.
8. Do not run the cord under carpeting. Do not
cover cord with throw rugs, runners, or the
like. Arrange cord away from traffic area and
where it will not be tripped over .
9. T o disconnect the unit, turn the controls off,
then remove the plug from the outlet.
10.Do not insert or allow foreign objects to enter
any ventilation or exhaust opening as this
may cause an electric shock or fire, or
damage to the heater .
1 1.To prevent a possible fire, do not block air
intake or exhaust in any manner . Do not use
on soft surfaces, like a bed, where openings
may become blocked.
12.All electrical heaters have hot and arching or
sparking parts inside. Do not use in areas
where gasoline, paint, or flammable liquids
are used or stored or where the unit will be
exposed to flammable vapors.
13.Do not modify the fireplace. Use it only as
described in this manual. Any other use not
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recommended by the manufacturer may
cause fire, electric shock or injury to persons.
14.T o reduce the risk of electric shock, this
appliance has a polarized plug (one blade is
wider than the other). This plug will fit in a
polarized outlet only one way . If the plug does
not fit fully in the outlet, reverse the plug. If it
still does not fit, contact a qualified electrician
to install the proper outlet. Do not change the
plug in any way . A void the use of an extension
cord. Extension cords may overheat and
cause a risk of fire. If you must use an
extension cord, the cord must be No. 16
AWG minimum size and rated no less than
1875 watts.
15.Do not burn wood or other materials in the
fireplace.
16.Do not strike the clear door panel.
17.Always use a certified electrician should new
circuits or outlets be required.
18.Always use properly grounded, fused and
polarized outlets.
19.Disconnect all power supply before
performing any cleaning, maintenance or
relocation of the unit.
20. When transporting or storing the unit and
cord, keep in a dry place, free from
excessive vibration and store so as to avoid
damage.
SAVE THESE
INSTRUCTIONS
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IMPORTANT INSTRUCTIONS
NOTE: Procedures and techniques that are
considered important enough to emphasize.
CAUTION: Procedures and techniques which, if not
carefully followed, will result in damage to the
equipment.
WARNING: Procedures and techniques which, if
not carefully followed, will expose the user to the risk
of fire, serious injury , illness or death.
If you have any questions about our products please
have the catalogue/model and serial numbers
available upon calling customer service. The
catalogue/model and serial number are located on
the back of the unit.
Model Number
Serial Number
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NOTE
A 15amp, 120 volt alternating current (V AC) circuit is
required. A dedicated circuit is preferred but not
essential in all cases. A dedicated circuit will be
required if, after installation, the circuit breaker trips
or fuse blows on a regular basis when the heater is
operating. Additional appliances on the same
circuit may exceed the current rating of the circuit
breaker.
WARNING
Ensure the power cord is not installed so that it is
pinched or against a sharp edge and ensure that the
power cord is stored or secured to avoid tripping or
snagging to reduce the risk of fire, electric shock or
injury to persons.
Construction and electrical outlet wiring must comply
with local building codes and other applicable
regulations to reduce the risk of fire, electric shock
and injury to persons.
Do not attempt to wire your own new outlets or
circuits. To reduce the risk of fire, electric shock or
injury to persons, always use a licensed electrician.
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FIREPLACE INSTALLATION
II
1. Make sure the units MAIN ON/OFF switch is
switched OFF (refer to operating instruction
section).
2. Plug the unit into a 15Amp/120V AC outlet. If
the cord does not reach, you may use an
extension cord rated for a minimum of 1875
watts.
23.75
603
26.18
665
8.90
226
OPERATION - see Fig. 2
Three switches provide a choice of heat settings. A
switch is in the ON position when the side with the
markings on
(i.e. I, I, or II) is pushed in.
Switch 1 (I) Controls the electricity supply to the
heater and flame effect.
Note: This switch must be in the ON
(I) position for heater to operate with
or without heat.
Switch 2 (I) Provides 600 W heat output.
Switch 3 (II) Provides 1200 W heat output with
switch 2.
1
3
2
II
I
FIG . 2
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RESETTING THE TEMPERATURE CUTOFF
SWITCH
Should the heater overheat, an automatic cut out will
turn the heater off and it will not come back on
without being reset. It can be reset by switching the
MAIN ON/OFF SWITCH to OFF and waiting 5
minutes before switching the unit back on.
CAUTION
If you need to continuously reset the heater , unplug
the unit and call customer service at
1-800-668-6663.
MAINTENANCE
WARNING: Always disconnect from the power
supply before attempting any maintenance.
Bulb Replacement - see Fig.’s 3, 4 & 5
There are two bulbs located under the ember bed.
T o gain access to the bulbs, remove the coal/
pebbles and place in a container . Remove the front
panel from the fireplace by lifting it up and out from
the slots on the fireplace - see Fig.3.
Remove the rotisserie by carefully sliding the rubber
connecter off the motor shaft - see Fig. 4.
Remove the defective bulb by unscrewing it as
shown in Fig.5.
Replace with a 60W E12 clear chandelier or
candelabra bulb. T ake care not to over-tighten the
bulb.Refit the front panel and replace the coal/
pebbles.
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FIG . 3
FIG . 4
FIG . 5
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HELPFUL HINTS
It is a good idea to replace all light bulbs at one time
if they are close to the end of their rated life. Group
replacement will reduce the number of times you
need to open the unit to replace light bulbs.
CLEANING
WARNING – Always disconnect from the power
supply before cleaning the fireplace.
For general cleaning use a soft clean duster – never
use abrasive cleaners. The glass viewing screen
should be cleaned carefully with a soft cloth. DO
NOT use glass cleaners.
T o remove any accumulation of dust or fluff the sof t
brush attachment of a vacuum cleaner should
occasionally be used to clean the outlet grille of the
heater assembly .
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ONE YEAR LIMITED W ARRANTY
Products to which this limited warranty applies
This limited warranty applies to newly purchased Dimplex
fireplaces and surrounds (mantels) and trims. This limited
warranty applies only to purchases made in any province of
Canada except for Y ukon Territory, Nunavut, or Northwest
Territories or in any of the 50 S t ates of the USA (and the
District of Columbia) except for Hawaii and Alaska. This
limited warranty applies to the original purchaser of the
product only and is not transferable.
Products excluded from this limited warranty
Light bulbs are not covered by this limited warranty and are
the sole responsibility of the owner/purchaser. Product s
purchased in Y ukon Territory, Nunavut, Northwest
T erritories, Hawaii, or Alaska are not covered by this
limited warranty . Product s purchased in these States,
provinces, or territories are sold AS IS without warranty or
condition of any kind (including, without limitation, any
implied warranties or conditions of merchantability or
fitness for a particular purpose) and the entire risk of as to
the quality and performance of the products is with the
purchaser, and in the event of a defect the purchaser
assumes the entire cost of all necessary servicing or
repair.
What this limited warranty covers and for how long
Products covered by this limited warranty have been tested
and inspected prior to shipment and, subject to the provisions
of this warranty , Dimplex warrants such products to be free
from defects in material and workmanship for a period of 12
months from the date of the first purchase of such product.
The limited 12 month warranty period also applies to any
implied warranties that may exist under applicable law.
Some jurisdictions do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply
to the purchaser.
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What this limited warranty does not cover
This limited warranty does not apply to products that have
been repaired (except by Dimplex or its authorized service
representatives) or otherwise altered. This limited warranty
does further not apply to defects resulting from misuse,
abuse, accident, neglect, incorrect installation, improper
maintenance or handling, or operation with an incorrect power
source.
What you must do to get service under this limited warranty
Defects must be brought to the attention of Dimplex Technical
Service by contacting Dimplex at 1-888-DIMPLEX (1-888-346-
7539), or 1367 Industrial Road, Cambridge Ontario, Canada
N1R 7G8. Please have proof of purchase, catalogue/model
and serial numbers available when calling. Limited warranty
service requires a proof of purchase of the product.
What Dimplex will do in the event of a defect
In the event a product or part covered by this limited warranty
is proven to be defective in material or workmanship during
the 12 month limited warranty period you have the following
rights:
Dimplex will in its sole discretion either repair or
replace such defective product or part without charge.
If Dimplex is unable to repair or replace such product
or part, or if repair or replacement is not commercially
practicable or cannot be timely made, Dimplex may , in
lieu of repair or replacement, choose to refund the
purchase price for such product or part.
Limited warranty service will be performed solely by
dealers or service agents of Dimplex authorized to
provide limited warranty services.
The purchaser is responsible for removal and
transportation of such product or part (and any repaired
or replacement product or part) to and from the
authorized dealer’s or service agent’s place of
business.
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§ This limited warranty does not entitle the purchaser to
on-site or in-home services. On-site or in-home
services may be performed at the purchaser’s specific
request and expense at Dimplex’s then-current rates
for such services.
§ Dimplex will not be responsible for, and the limited
warranty services shall not include, any expense
incurred for installation or removal of the product or part
(or any replacement product or part) or any labour or
transportation costs. Such costs shall be the
purchaser’s responsibility.
What Dimplex and its dealers and service agents are also
not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS DIRECTORS,
OFFICERS, OR AGENTS, BE LIABLE TO THE
PURCHASER OR ANY THIRD PARTY, WHETHER IN
CONTRACT , IN TOR T, OR ON ANY OTHER BASIS, FOR
ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY ,
CONSEQUENTIAL, OR INCIDENT AL LOSS, COST, OR
DAMAGE ARISING OUT OF OR IN CONNECTION WITH
THE SALE, MAINTENANCE, USE, OR INABILITY TO USE
THE PRODUCT , EVEN IF DIMPLEX OR ITS DIRECTORS,
OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH LOSSES, COSTS OR DAMAGES,
OR IF SUCH LOSSES, COSTS, OR DAMAGES ARE
FORESEEABLE. IN NO EVENT WILL DIMPLEX, OR ITS
OFFICERS, DIRECTORS, OR AGENTS BE LIABLE FOR
ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT
EXCEED THE PURCHASE PRICE OF THE PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION
OR LIMIT A TION OF INCIDENT AL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMIT A TION OR EXCLUSION
MA Y NOT APPLY TO THE PURCHASER.
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How State and Provincial law apply
This limited warranty gives you specific legal rights, and
you may also have other rights which vary from jurisdiction
to jurisdiction. The provisions of the United Nations
Convention on Contracts for the Sale of Goods shall not
apply to this limited warranty or the sale of products
covered by this limited warranty .
1-888-DIMPLEX
1-888-346-7539
Approved for use in the United States and Canada
1367 Industrial Road
Cambridge, Ontario
Canada, N1R 7G8
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