Dimplex Noir RTOPSTV20GN, Crème RTOPSTV20GC, Rough RTOPSTV20GR User Manual
The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility (EMC)
EN55014, EN60555-2 and EN60555-3 These cover the essential requirements of EEC Directives 2006/95/EC and 2004/108/EC
08/52687/0 Issue 0
Grand Stove
Noir RTOPSTV20GN
Crème RTOPSTV20GC
Rough RTOPSTV20GR
Dimplex OPTIMYST Stove
Introduction
Thank you for choosing this Dimplex electric re. Please read this information guide carefully to be able to safely
install, use and maintain your product.
Important Safety Advice
When using electrical appliances, basic precautions should always be followed to reduce the risk of re, electrical
shock and injury to persons, including the following:
1. OVERHEATING
WARNING: In order to avoid overheating, do not cover the heater. Do not place material or garments on the heater, or
obstruct the air circulation around the heater. The heater carries a DO NOT COVER warning.
2. DAMAGE.
If the appliance is damaged, check with the supplier before installation and operation.
If the supply cord is damaged it must be replaced by the manufacturer or service agent or a similarly qualied person
in order to avoid a hazard.
3. LOCATION
Do not use outdoors.
Do not use in the immediate surroundings of a bath, shower or swimming pool.
Do not locate the heater immediately below a xed socket outlet or connection box.
Ensure that furniture, curtains or other combustible material are positioned no closer than 1 metre from the heater.
Although this heater conforms with safety standards, we do not recommend its use on deep pile carpets or on long
hair type of rugs.
4. PLUG POSITIONING
The appliance must be positioned so that the plug is accessible.
Keep the supply cord away from the front of the heater.
5. USE OF OTHER CONTROLS
Do not use this heater in series with a thermal control, a program controller, a timer or any other device that switches
on the heat automatically, since a re risk exists when the heater is accidentally covered or displaced.
6. UNPLUGGING
In the event of a fault unplug the device.
Unplug the device when not required for long periods.
7. OWNER/USER
This appliance can be used by children aged form 8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by Children without supervision.
Children of less than 3 years should be kept away unless continuously supervised. Children aged from 3 years and
less than 8 years shall only switch on/off the appliance provided that it has been placed or installed in its intended
normal operating position and they have been given supervision or instruction concerning use of the appliance in a
safe way and understanding the hazards involved. Children aged from 3 years and less than 8 years shall not plug in,
regulate and clean the appliance or perform user maintenance.
CAUTION - Some parts of this product can become very hot and cause burns. Particular attention has to be
given where children and vulnerable people are present.
8. ELECTRCITY
WARNING – THIS APPLIANCE MUST BE EARTHED.
This heater must be used on an AC ~ supply only and the voltage marked on the heater must correspond to the
supply voltage.
Before switching on, please read the safety advice and operating instructions.
General Information
Only use ltered water in this appliance.
This model is designed to be free standing and is normally positioned near a wall.
Always ensure that the appliance is sitting on a level surface.
To reduce heat loss and to prevent any chimney up draft affecting the operation of your inset re we recommend they
the chimney ue is sealed off.
Please note: Used in an environment where background noise is very low, it may be possible to hear a sound which is
related to the operation of the ame effect. This is normal and should not be a cause for concern.
If this product experiences a power surge for whatever reason the product may cut-out. This is a normal safety feature
and the product will resume operation after 30 seconds.
Once installed, never move this appliance or lay on its back, without draining the water from sump and water tank.
If you intend not using the appliance for longer than 2 weeks, drain the water from sump and water tank and dry the
sump.
The water tank, sump, sump lid, tank cap and air lters must be cleaned once every two weeks, particularly in hard
water areas.
The appliance should never be operated if the lamps are not working.
The lamps should be regularly inspected as described under ‘Maintenance’ and ‘Changing lamps’.
If condensation occurs on the inside doors, reduce the amount of smoke and ames produced using Control Knob ‘D’
(see section ‘Operating the Fire’) and leave the door slightly ajar
The sump and the water tank in this product are treated with a biocidal product, Silver Biocide. This conforms with the
latest relevant ISO standard
Installation Instructions
This section describes how to set up your re.
Before installing this appliance in an existing chimney, we recommend that;
1. You have your chimney cleaned by a competent chimney sweep.
2. You block off the chimney ue.
This procedure is important for the efcient operation of the heating unit and will also reduce heat loss up the chimney.
BEFORE YOU START
1. Ensure that all packing items are removed (read any warning labels carefully) and retain all packing for possible
future use e.g. in the event of moving house or returning the appliance to your supplier.
2. Before connecting the stove, check that the supply voltage is the same as that stated on the heater.
INSTALLATION
Place the stove against a wall and connect the stove to your electricity supply.
Connect the power cable to the appropriate power connector at the back of the re
Plug the power cable into a 13amp/240volt outlet. Do not yet switch the appliance on.
Connecting the Transducer Unit + Lamps
1. Release the two red tabs by turning them by 90 degrees (see Fig 2)
2. Lift out the Sump Nozzle (Fig 3)
3. Insert lamps into lamp holders (Fig 4), carefully locating the pins into the holes (Fig 4a)
4. Push lamps rmly into place
5. Place the Transducer Unit into the sump and join the cable to the connector on the sump (Fig 5)
6. To ensure that the Transducer Unit is correctly placed in the sump, the tab on the Transducer Unit should be lined
up with the moulded recess in the sump (Fig 5a).
7. Ensure that the cable is not placed above the disc on the Transducer Unit (Fig 5b). To prevent the cable becoming
pinched between the nozzle and the sump, place the cable in the slot in the wall of the sump.
8. Replace the Sump Nozzle and secure it by turning the two red tabs by 90 degrees (Fig 6)
Filling the Water Tank
9. Place Water Tank in sink and remove cap (turn anti-clockwise to open) (Fig 7)
10. Fill Water Tank with ltered tap water only. This is necessary to prolong the life of the ame and smoke
producing unit. The water should be ltered through a conventional domestic water lter unit and the lter should be
replaced regularly. Distilled water must not be used.
11. Screw the cap back on – do not overtighten.
12. Place the Water Tank in the Sump, with the tank cap facing down and the at side of the tank facing outward (Fig 8)
Assembling the re
13. Place the Fuelbed on top of the Water Tank and Mist Nozzle (Fig 9)
Operating the Fire
This section describes how to activate your re using either the manual controls or remote control.
MANUAL CONTROLS
The manual controls are located beneath the hinged ap. Open the doors to access the controls. (See Fig.10 for
Manual Control lay out)
Switch ‘A’:- Controls the electricity supply to the Fire.
Note: This switch must be in the ‘ON’ ( I ) position for the Fire to operate either with or without heat.
Switch ‘B’:- Press once to turn on the ame effect. This will be indicated by an audible beep. Although the main
lights operate immediately it will take a further 30 seconds before the ame effect starts.
Press again to give ame effect and half heat. This will be indicated by two beeps.
Press again to give ame effect and full heat. This will be indicated by three beeps.
Press again to return to ame effect only. This will be indicated by one beep.
Press to put re in to standby mode. This will be indicated by one beep.
Control Knob ‘C’:- Controls the Thermostat setting.
Turning the control knob to the left will decrease the temperature setting, turning the control knob
to the right will increase the temperature setting.
Control Knob ‘D’:- Controls the intensity of the ame effect.
Turning the control knob to the left increases the ame effect, turning the control knob to the right will
decrease the ame effect.
SETTING THE THERMOSTAT
Ensure the re is plugged in and switch it on to the full heat setting. Turn the Control Knob ‘C’ fully to the right (max
temperature setting) to warm the room rapidly. When the room temperature has reached the desired level, turn
the thermostat knob back slowly until you hear the thermostat just click off. The heater will then maintain the room
temperature at the chosen level.
Note: Should your heater fail to come on when the thermostat is at a low setting, this may be due to the room
temperature being higher then the thermostat setting
THERMAL SAFETY CUT-OUT
A thermal safety cut-out is incorporated in the fan heater to prevent damage due to overheating. This can happen
if the heat outlet was restricted in any way or if the chimney ue has not been blocked off effectively.. If the cut-out
operates, unplug the heater from the socket outlet and allow approximately 10 minutes before reconnecting. Before
switching the heater back on remove any obstruction that may be restricting the heat outlet, then continue normal
operation.
Caution: In order to avoid a hazard due to inadvertent resetting of the thermal cutout, this appliance must not be
supplied through an external switching device, such as a timer, or connected to a switch that is regularly switched
on and off by the utility. Depending on room temperature and humidity upon initial start up there may be some
condensation on the inside of the stove. This can be overcome by turning the ame control knob down and leaving the
door of the stove slightly ajar, until the glass warms up.
GETTING THE DESIRED FLAME EFFECT
1. The ame control knob ‘D’ (Fig.10) may be turned up or down to give a more realistic effect.
2. Generally the ames appear more realistic when the ame control is turned down.
3. Give the ame generator time to react to changes you may make.
4. The re will use less water if the ame effect is set to a lower level.
5. Do not tilt or move the re while there is water in the tank or sump.
6. Make sure that the re is on a level oor.
REMOTE CONTROL OPERATION
On the control panel, Switch A (see Fig.10) must be in the ‘ON’ ( I ) position in order for the remote control to operate.
There are 3 buttons on the remote control. (See Fig.12) To operate correctly the remote must be pointed towards the
front of the grate. (See Fig 17). The remote control functions are as follows:
Press once to turn on Flame effect only.
This will be indicated by one beep.
Press once to turn on Half Heat and Flame Effect.
This will be indicated by two beeps.
Press again to turn on Full Heat and Flame Effect.
This will be indicated by three beeps.
Standby
This will be indicated by one beep.
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