Dimplex CAS500, CAS1000 User Manual
CAS1000
The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility (EMC)
EN55014, EN60555-2 and EN60555-3 These cover the essential requirements of EEC Directives 2006/95/EC and 2004/108/EC
Approval Number ESV160149
08/53148/0 Issue 3
OCN 10604
CAS500
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Dimplex CAS500, CAS1000
Important Safety Advice
Introduction
Please read this information guide carefully to be able to safely install, use and maintain your product.
When using electrical appliances, basic precautions should always be followed to reduce the
risk of re, electrical shock and injury to persons, including the following:
If the appliance is damaged, check with the supplier before installation and operation.
Do not use outdoors.
Do not use in the immediate surroundings of a bath, shower or swimming pool.
Do not locate the appliance immediately below a xed socket outlet or connection box.
This appliance can be used by children aged from 8 years and above and persons with reduced
physical, sensory or mental capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in a safe way and understand
the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance
shall not be made by children without supervision.
Children of less than 3 years should be kept away unless continuously supervised.
Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided
that it has been placed or installed in its intended normal operating position and they have been
given supervision or instruction concerning use of the appliance in a safe way and understand
the hazards involved. Children aged from 3 years and less than 8 years shall not plug in,
regulate and clean the appliance or perform user maintenance.
CAUTION: Some parts of this product can become very hot and cause burns. Particular
attention has to be given where children and vulnerable people are present.
Do not use this appliance in series with a thermal control, a program controller, a timer or any
other device that switches on the heat automatically, since a re risk exists when the heater is
accidentally covered or displaced.
Ensure that furniture, curtains or other combustible material are positioned no closer than 1
meter from the appliance.
In the event of a fault unplug the appliance.
Unplug the appliance when not required for long periods.
Although this appliance complies with safety standards, we do not recommend its use on deep
pile carpets or on long hair type of rugs.
The appliance must be positioned so that the plug is accessible.
If the supply cord is damaged it must be replaced by the manufacturer or service agent or a
similarly qualied person in order to avoid a hazard.
Keep the supply cord away from the front of the appliance.
WARNING: In order to avoid overheating, do not cover the appliance. Do not place material or
garments on the appliance, or obstruct the air circulation around the appliance.
The appliance carries a DO NOT COVER warning symbol.
This appliance is not equipped with a device to control the room temperature. Do not use this
appliance in small rooms when they are occupied by persons not capable of leaving the room
on their own, unless constant supervision is provided.
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General Information
Only use ltered water in this appliance.
Unpack the appliance carefully and retain the packaging for possible future use, in the event of moving or returning the
re to your supplier.
Always ensure that the appliance is sitting on a level surface.
The appliance is a ame effect only.
The appliance is designed to be built into a surround or built into a wall.
Before connecting the appliance, check that the supply voltage is the same as that stated on the appliance.
Please note: Used in an environment where background noise is very low, it may be possible to hear a sound which is
related to the operation of the ame effect. This is normal and should not be a cause for concern.
Once installed, never move this appliance or lay on its back, without draining the water from sump and water tank.
The water tank, sump, sump lid, tank cap and air lters must be cleaned once every 2 weeks, particularly in hard water
areas.
If you intend not using the appliance for longer than 2 weeks, drain the water from sump and water tank and dry the
sump.
The sump and the water tank in this product are treated with a biocidal product, Silver Biocide. This conforms with the
latest relevant ISO standard
Do not drink the water from the sump or from the water tank(s)
This appliance is intended to be permanently connected to the water mains and not connected by a hose-set if not using
the water bottles provided
Installation Instructions
This section describes how to set up your re.
BEFORE YOU START
1. Ensure that all packing items are removed (read any warning labels carefully) and retain all packing for possible
future use.
2. Before connecting the appliance, check that the supply voltage is the same as that stated on the appliance.
3. Ensure that the appliance is sitting on a level surface
4. Lift off the metal top plate to gain access to the appliance. Keep the top plate with the packing for possible future
use. (Fig.2)
Installation Guide
This product can be built into a wall, surround or structure. Please take note of the product dimensions (Fig.1) and build
your wall, surround or structure accordingly. You are required to leave a minimum of 400mm from the base of the fuelbed
to any shelf/enclosure above the product. This will allow enough space above the product to allow the ames to form
fully and not to be obstructed.
This product needs free ventilation from underneath to operate correctly. There are slots on the underside of the product
to allow this free air through the product (Fig.4). The free ventilation helps keep the electronic components cool, allow
the mist to evacuate the sump and lift out of the product effortlessly.
THE AREA OF FREE VENTILATION THE CAS500 REQUIRES IS A MINIMUM OF 210CM2.
THE AREA OF FREE VENTILATION THE CAS1000 REQUIRES IS A MINIMUM OF 420CM2.
SEE Fig 17 AND Fig 18 FOR EXAMPLES OF THE REQUIRED VENTILLATION
Surround Design
The CAS500 and CAS1000 are designed to be built into a surround/wall. Using the dimensions provided (Fig.1) you
can design a cavity for the appliance. Be sure to allow room under and around the appliance for the water connection
and the electrical connection. Once the surround/wall is prepared you can put the appliance in place. Fit the LED Log
Fuelbed so you ensure that the appliance is centered, see section ‘Assembling the LED Log Fuelbed’. When you have
settled on a position, lift off the Fuelbed and using appropriate screws for the surround/wall, screw through the formed
holes in the left and right side panels securing the appliance in place.
Water Supply
The appliance can operate by using the water tank(s) provided or by connecting up mains water.
Water Tank(s): You will need to remove the ‘Fill Cap’ from the sump. (Fig.3a and Fig.3b). Place the Water Tank(s)
(Fig.3c) in your sink and remove the cap (turn anti-clockwise). Fill the Water Tank with ltered tap water only. This is
necessary to prolong the life of the ame and smoke producing unit. The water should be ltered through a conventional
domestic water lter unit and the lter should be replaced regularly. Distilled water must not be used.
Mains Water: If you choose to supply mains water to the appliance store the bottle(s) with the metal top plate and
packaging. You can use the Piercing Valve (supplied) to connect into your mains water supply by;
1. Clamp the Piercing Valve onto your water pipe: maximum 1/2” (12.7mm) pipe
2. Connect a 1/4” (6.35mm) PVC tube (not supplied) from the piercing valve into the water lter supplied and then in
to the product (Fig.4).
3. Turn the tap on the valve clockwise to pierce into the water pipe. Turn the tap anti-clockwise to allow the water to
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Operating the Product
ow through the valve. You can shut off the water to the product by turning the tap on the valve clockwise until the
ow stops.
4. Turn on the internal ball valve. This is located under the sump. Remove the sump as described under ‘Cleaning’ in
the Maintenance section
Please note: the water pressure is to be between 0.5Bar (50Kilopascals) and 8Bar (800Kilopascals)
If you do not feel condent making this connection please consult a qualied plumber, to ensure a safe and
secure installation.
Electrical Connection
Plug the re into a 10amp/240 volt outlet. Be sure to have access to the plug after installation to allow for disconnection.
Ensure that the supply cable exits at the back of the re, at the right or left hand corner to suit your supply socket location
and is not trapped under the re such that it might cause it to be damaged. If connecting multiple appliances into the
same outlet be sure not to connect more that 5 appliances. If more appliances are required they must be connected into
a separate circuit.
The appliance can be connected to the xed wiring of the premises through a suitable connection box positioned
adjacent to the appliance. This electrical installation must be carried out by a competent electrician and be in strict
accordance with the current regulations for Electrical Equipment in Buildings.
The electrician can remove the supplied plug by the following;
1. Lift off the fuelbed and put switch ‘A’ into the off position (Fig 9).
2. Ensure that the appliance is unplugged.
3. Lift off the access cover by removing the retaining screw (Fig 15).
4. Unscrew and remove the Live, Neutral and Earth wires.
5. Unscrew the cable clamp (Fig 16 ‘A’) and remove the supply cord.
The electrician can then connect their wire from the appliance (by following the steps above in reverse) to the connection
box ensuring that it incorporates a double pole isolating switch having a contact separation of at least 3mm. Brown - Live
(L), Blue - Neutral (N) and Green/Yellow - Earth (E).
Assembling the LED Log Fuelbed
This product is equipped with a ‘metal fuelbed’. Before assembling the LED Log Fuelbed you have to lift off this metal
fuelbed and place aside, (Fig.2). You can keep this for future use. Gently lift the LED Log Fuelbed out of its packaging.
CAUTION: The fuelbed weighs 5kg. Be sure to only lift the Fuelbed by the two center logs (Fig.5). These are
the strongest. Place the Fuelbed on top of the appliance, there are 4 plastic guides under the Fuelbed to help locate
it, (Fig.6). The Fuelbed can be placed front to back or back to front, it is the customers preference how this is to be
orientated. Once in place lift off the small loose log, this is held in place by magnets. Under this log there is a DC wire
jack and a hole through the fuelbed. Connect this to the corresponding DC wire jack on the product through the holes in
the Fuelbed, (Fig.7). The product is now assembled and is ready to be switched on.
There is also a loose non LED log packed with the Fuelbed. For the CAS500 this can be placed on top of the Fuelbed
or stored away with the packaging. For the CAS1000 the loose log can be placed on the center join between the two
Fuelbeds.
Connecting the Receiver
Take your Receiver, 4button for CAS500 and 6button for CAS1000, and with the Fuelbed removed insert the 3.5mm
jack into the socket at the back of the appliance (Fig.8). It is very important to make this connection for the product
to function correctly. The Receiver has a cable length of 1.4m which will allow you position it anywhere around the
product. If you prefer to hide it the Receiver can be placed inside the surround/wall. Please ensure that the Receiver is
not enclosed in metal, concrete or any other dense material, this will affect the signal from the remote control.
This section describes how to activate your re using either the manual controls or remote control.
MANUAL CONTROLS
The manual controls are located beneath the Fuelbed. (Fig.9)
CAS500
Mains Switch ‘A’:- Controls the electricity supply to the appliance.
Note: This switch must be in the ‘ON’ ( I ) position for the appliance to operate
Button panel ‘A’:- Controls the functioning of the appliance
• is the on/standby button. Press it to turn on and off the ame effect. Turning it on will be indicated by the main
lights activating. Be careful not to look directly into the LED’s. These are very bright. Although the main lights operate
immediately it will take a further 45 seconds before the ame effect starts.
• is the Pairing button. This will pair your remote control to the receiver. See ‘Remote Control Operation’ for details
• is the test mode button. This will be used by the manufacturer and the Service Engineer
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• is the reduce ame button. Press this to reduce the height/intensity of your ame. You will hear an audible beep
when you reach the minimum level
• is the increase ame button. Press this to increase the height/intensity of your ame. You will hear an audible
beep when you reach the maximum level
• is the reduce re crackling sound. Press this to reduce the volume of the crackling sound. The minimum volume
for this is off
• is the increase re crackling sound. Press this to increase the volume of the crackling sound.
CAS1000
Mains Switch ‘A’:- Controls the electricity supply to the appliance.
Note: This switch must be in the ‘ON’ ( I ) position for the appliance to operate
Button panel ‘A’:- Controls the functioning of the left side of appliance
• is the on/standby button. Press it to turn on and off the ame effect. Turning it on will be indicated by the light
activating. Be careful not to look directly into the LED’s. These are very bright. Although the main lights operate
immediately it will take a further 45 seconds before the ame effect starts.
• is the Pairing button. This will pair your remote control to the receiver. See ‘Remote Control Operation’ for details
• is the test mode button. This will be used by the manufacturer and the Service Engineer
• is the reduce ame button. Press this to reduce the height/intensity of your ame. You will hear an audible beep
when you reach the minimum level
• is the increase ame button. Press this to increase the height/intensity of your ame. You will hear an audible
beep when you reach the maximum level
• is the reduce re crackling sound. Press this to reduce the volume of the crackling sound. The minimum volume
for this is off
• is the increase re crackling sound. Press this to increase the volume of the crackling sound.
Button panel ‘B’:- Controls the functioning of the right side of appliance
• is the test mode button. This will be used by the manufacturer and the Service Engineer
• is the reduce ame button. Press this to reduce the height/intensity of your ame. You will hear an audible beep
when you reach the minimum level
• is the increase ame button. Press this to increase the height/intensity of your ame. You will hear an audible
beep when you reach the maximum level
• is the reduce re crackling sound. Press this to reduce the volume of the crackling sound. The minimum volume
for this is off
• is the increase re crackling sound. Press this to increase the volume of the crackling sound.
GETTING THE DESIRED FLAME EFFECT
1. Switch the appliance on by pressing the main switch to the on position and pressing the on/standby button. The
ames will start after 45 seconds. The ames will be at max height for 5 seconds and then reduce to a nominal level
2. Press the and buttons to adjust the ame to your desired level. Please give the ame generator time to react
to the changes you make.
3. Do not tilt or move the appliance while there is water in the tank or sump
4. Make sure that the appliance is on a level surface
Once you have made your adjustments to both the ame height and crackling sound the appliance will keep these
settings even if you power off the appliance by either the on/standby button or by the main switch. The next time you
switch on the appliance it will start up as normal, wait 45 seconds for the ames to start, run at maximum height for 5
seconds and then revert to the adjusted settings.
REFILLING THE WATER TANK(S)
If you have chosen to operate your appliance by the Water Tanks provided, this section describes how to rell the Water
Tank on your CAS500 or CAS1000.
When the water in the tank(s) has been used up, the appliance will shut down the mist generation and cause the LED’s
to continuously blink twice. In the case of a CAS1000 only one side of the product will blink, this is the side that has run
out of water. To rell follow the below steps;
1. Carefully lift off the fuelbed and set aside.
2. Press switch ‘A’ to the OFF (O) position.
3. Lift off the water tank(s), 1off on CAS500 and 2off on CAS1000 and take them to your water supply e.g. kitchen
4. Remove the cap by turning it anticlockwise
5. Fill with ltered tap water only
6. Replace the cap by turning it clockwise. Be careful not to over tighten
7. Place the bottle(s) back into position and wait until they nish lling the sump(s)
8. Press switch ‘A’ to the ON (I) position
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