Dimplex 6908760100 Owner's Manual

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Owner’s Manual

Model 6908760100

7212640100R00

IMPORTANT SAFETY INFORMATION: Always read this manual rst before attempting to install or use this replace. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage.

To view the full line of Dimplex products, please visit www.dimplex.com

Note: Trim may vary.

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Table of Contents

Always use a qualied technician or service agency to repair this replace.

NOTE: Procedures and

techniques that are considered

important enough to

emphasize.

CAUTION: Procedures and

techniques which, if not carefully followed, will result in damage to the equipment.

WARNING: Procedures

and techniques which, if not carefully followed, will expose the user to the risk of re, serious injury, or death.

Welcome & Congratulations .................. 3

IMPORTANT INSTRUCTIONS .................4

Quick Reference Guide ...................... 7

Fireplace Installation ....................... 7

Wall Hanging Instructions ....................8

Media Installation ..........................10

Operation ................................ 12

Maintenance ............................. 14

Warranty ................................ 15

Replacement Parts ........................ 17

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Welcome & Congratulations

Thank you and congratulations for choosing to purchase an electric replace from Dimplex, the world leader in electric replaces.

Please carefully read and save these instructions.

CAUTION: Read all instructions and warnings carefully before

starting installation. Failure to follow these instructions may result in a possible electric shock, re hazard and will void the warranty.

Please record your model and serial numbers below for future reference: model and serial numbers can be found on the Model and Serial Number Label of your replace.

NO NEED TO RETURN TO THE STORE

Questions with operation or assembly? Require Parts Information?

Product Under Manufacturer’s Warranty?

For Troubleshooting and Technical Support

OR  Toll-Free 1-888-DIMPLEX (1-888-346-7539)

Monday to Friday 8:00 a.m. to 4:30 p.m. EST

Please have your model number and product serial number ready. (See above)

Serial Number Label

Model Number

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When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

① Read all instructions before using the electric replace.

② This replace is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.

The trim around the heater outlet

becomes hot during heater operation.

③ Extreme caution is necessary

when any heater is used by or

near children or invalids and

whenever the unit is left operating

and unattended. ④ Always unplug the fireplace

when not in use. ⑤ Young children should be

supervised to ensure that they do

not play with the appliance. ⑥ The appliance is not intended

for use by young children or inrmed persons without supervision.

⑦ If the supply cord is damaged, it must be replaced by the manufacturer, or its service agent, or a qualied person in order to avoid a hazard.

IMPORTANT INSTRUCTIONS

⑧ Do not operate any unit with

a damaged cord or plug, or if the heater has malfunctioned, or if the electric replace has

been dropped or damaged in

any manner, contact Dimplex Technical Service at 1-888-346-7539.

⑨Do not use outdoors. ⑩ This fireplace is not intended

for use in bathrooms, laundry areas and similar indoor locations. Never locate heater where it may

fall into a bathtub or other water

container. ⑪ High temperature, keep

electrical cords, drapery, and

other furnishings at least 3 feet

(0.9m) from the front of the heater and away from the side and rear.

⑫ Do not run the cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord away from trafc

area and where it will not be

tripped over. ⑬ Do not locate the unit

directly below a xed electrical convenience outlet.

⑭ To disconnect the replace, turn the controls off, then remove the plug from the outlet.

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SAVE THESE INSTRUCTIONS

⑮ Do not insert or allow foreign

objects to enter any ventilation

or exhaust opening as this may

cause an electric shock or re, or damage to the heater.

⑯ Do not block air intake or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.

⑰ All electrical heaters have hot and arcing or sparking parts inside. Do not use in areas where gasoline, paint, or ammable

liquids are used or stored or where the unit will be exposed to

ammable vapors. ⑱ Do not modify the electric

replace. Use it only as described in this manual. Any other use not recommended by the manufacturer may cause re, electric shock or injury to persons.

⑲ Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/ power strip).

⑳ Do not burn wood or other

materials in the electric replace.

㉑

Do not strike the replace

glass. ㉒ Always use a certied

electrician should new circuits or outlets be required.

㉓ Always use properly grounded, fused and polarized outlets.

㉔ Disconnect all power supply before performing any cleaning, maintenance or relocation of the unit.

㉕ When transporting or storing

the unit and cord, keep in a dry place, free from excessive

vibration and store so as to avoid

damage.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

NO USER-SERVICABLE PARTS INSIDE

IMPORTANT INSTRUCTIONS

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NOTE: This equipment has been

tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be

determined by turning the equipment

off and on, the user is encouraged to try to correct the interference by one or

more of the following measures:

· Increase the separation between the equipment and the receiver.

· Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

· Consult the dealer or an experienced radio/TV technician for help.

Operation is subject to the following two conditions: (1) this device may not cause interference and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

IMPORTANT INSTRUCTIONS

WARNING: Remote control

contains small batteries. Keep away from children. If swallowed, seek

medical attention immediately.

WARNING: Do not install battery

backwards, charge, put in re or mix

with used or other battery types - may

explode or leak causing injury.

NOTE: Changes or modications

not expressly approved by the party

responsible for compliance could

void user's authority to operate the

equipment.

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Quick Reference Guide

1. Before using the fireplace

verify:

• Are the circuit breakers

for the unit on?

2. If you have any technical questions or concerns

regarding the operation

of your electric fireplace, or require service contact customer service.

3. The heater may emit a slight,

harmless odor when first

used. This odor is a normal condition caused by the initial

heating of internal heater

parts.

Site Selection

NOTE: A 15 Amp, 120

Volt circuit is required. A dedicated circuit is preferred but not essential in all cases. A dedicated circuit will be required if, after installation, the circuit breaker trips or the

fuse blows on a regular basis

when the heater is operating. Additional appliances on the same circuit may exceed the current rating of the circuit breaker.

WARNING: Ensure the power

cord is not installed so that it is pinched or against a

sharp edge and ensure that

Fireplace Installation

the power cord is stored or secured to avoid tripping or snagging to reduce the risk of re, electric shock or injury to persons.

Construction and electrical

outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of re, electric shock and injury to persons.

Do not attempt to wire your

own new outlets or circuits. To reduce the risk of re, electric shock or injury to persons, always use a licensed electrician.

WARNING: The supplied

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Fireplace Installation

hanging components are

designed for use with Dimplex

replaces only. Improper use,

or use for purposes other than

intended, may cause damage or injury.

Wall Hanging Instructions

WARNING: Failure to install

the replace as instructed

below may result in damage to the equipment and or may expose the user to the risk of

re, serious injury, illness or death.

WARNING: The replace

requires the wall hanging

bracket screws to be installed

into a minimum of one wall

studs (Figure 1).

Tools Required

• #2 Phillips screwdriver

• Pencil

• Slot screwdriver

• Bubble level (supplied)

• Drill, and drill bits as required

Approximate time: 30 minutes

for installation

1. Remove the two screws that secure the hanging bracket to the back of the rebox. (Figure 1)

2. Select an appropriate location

Figure 1

to mount the unit on a wall, above an electrical outlet. Access to the electrical outlet must be maintained. Ensure

the installation meets the

national and state/provincial electrical codes.

NOTE: It is recommended

that the bottom of the unit not be mounted higher than 1020mm (40") from the

Fireplace Installation ground

to maintain an optimized

viewing angle of the ame. (Figure 2)

CAUTION: Ensure that the

top of the unit is at least

152mm (6") from the ceiling or any object (i.e. Electrical receptacles) that may obstruct or be susceptible the ow or temperature of air out of the unit.

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D E F

40 in (1020 mm)

RECOMMENDED

6 in (152 mm)

MINIMUM

Figure 2

Figure 3

Fireplace Installation

CAUTION: High temperature,

keep electrical cords, drapery,

and other furnishings at least

3 feet (0.9m) from the front of

the heater and away from the

side and rear.

3. The replace must be

mounted at a minimum of

two (2) points, one of which must be on a wall stud.

Some available hanging

combinations are A-G, B-F, B-G, C-G, A-F, A-E, A-D and

Wall anchor

Screw

Wall

bracket

Figure 4

D-G. (Figure 3).

NOTE: Wall anchors must

be installed in the appropriate

wall locations to fasten the wall bracket to drywall. (Figure 4)

4. Hold the wall hanging bracket

on the wall and mark the

location of ONE (1) of the securing holes.

5. Place the bubble level onto

the top of the wall hanging

bracket.

6. Adjust the wall hanging bracket so the bubble on the level is centered between the two black lines.

7. Mark the two (2) screw locations, on the wall, ensuring that the wall bracket stays level.

8. Install the supplied wall anchors on the drywall marked locations by placing

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Fireplace Installation

Media Tray

Figure 6

a #2 Phillips screwdriver into the recess of the anchor.

9. Press the anchor into the wall

in the desired marked position

while turning the anchor clockwise until it is ush with the wall.

10. Insert the wall anchor screws through the wall bracket and thread into the wall anchors. Tighten the screw.

11. Install the remaining screw through the bracket and into the wall stud.

NOTE: At least one of the

screws must be installed into a wall stud.

12. Mount the unit on the wall,

so that the tabs on the wall

bracket have been inserted into the slots on the back of

Figure 5

the rebox. (Figure 5)

13. Excess electrical cord can be inserted back into the bottom of the unit, into the cord storage area.

Media Installation

Depending on the model, the media may come installed in the unit, packaged seperately or have option of being interchanged.

Installed Media

• No additional steps are required.

Media Seperately Packaged

• SolidMedia: Place media piece on top of tray. (Figure 6)

• LooseMedia: Carefully pour

and evenly distribute the media in the Media tray of the

rebox.

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Fireplace Installation

Interchangable Media

• SolidMedia: Comes installed in the rebox.

• LooseMedia:

1. Remove rebox from the wall.

2. Carefully lay the unit down on a solid at surface with the front of the unit facing down. (Figure 7)

NOTE: It is recommended

that a protective barrier be used

underneath the unit to ensure that the front of the frame does

not get scratched.

3. Remove the 4 screws on each side, that secure the trim to the rebox.

4. Lift the rebox, directly up, off of the trim.

NOTE: The media is loosly

resting in the media tray and

will easily come out once the trim has been removed.

5. Reattach the trim to the rebox.

6. Reattach the rebox to the wall and carefully pour and

evenly distribute the loose media in the Media tray of

the rebox.

Figure 7

Figure 8

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Operation

Figure 9

The manual controls for the electric replace are located on the right side of the unit (Figure 9).

A. 3-Position Switch

The switch has two (2) On

positions marked with “I” and “II”. The “I” position is for manual

operation. In this position the built-in remote control is bypassed.

The “II” position is for operating the unit with the provided remote control. When in “II” position the unit is operated with the On and

Off buttons of the remote control.

When the switch is in the center

(“O”) position the unit is off.

B. Heat On/Off Switch

The Heat On/Off Switch supplies

power to the heater fan and the

heater element.

Resetting the Temperature Cutoff Switch

Should the heater overheat, an automatic cut out will turn the replace off and it will not come back on without being reset. It can be reset by switching the 3-Position Switch to Off and waiting ve (5) minutes before switching the unit back on.

CAUTION: If you need to

continuously reset the heater, disconnect power and call Dimplex customer service at 1-888-DIMPLEX (1-888-346-7539).

Remote Control

The replace is supplied with a radio frequency remote control. This remote control has a range of approximately 50 feet (15.25 m), it does not have to be pointed at the replace and can pass through most obstacles (including walls). It is supplied with one

of hundreds of independent

frequencies to prevent interference with other units.

NOTE: Ensure that the replace’s 3-Position Switch is set to the remote control setting (“ II ” position).

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Operation

Figure 10

Off Button

Button

Battery Cover

Plastic

Strip

To operate, push the On button to turn replace on, push the Off button to turn the replace off.

NOTE: Before attempting

any operation with the

remote control, pull the plastic insulator strip out from between the remote casing and battery cover (Figure 10).

Remote Control Initialization/ Reprogramming

In the event that your remote

control ceases to operate your replace, follow these steps to re-initialize the remote control and the remote control receiver in the replace:

1. Place the 3-Position Switch (Figure 9A) in the Off (“O”) position.

2. Wait a minimum of ve (5) seconds and then place the 3-Position Switch in the Remote Control (“II”) position.

3. Within 10 seconds of changing the switch position, press the On button located on the remote control (Figure

10).

This will synchronize the remote control and the remote control receiver.

NOTE: You will have only 10

seconds to perform this last step. Failure to do so will result in these

steps needing to be followed

again.

Battery Replacement

To replace the battery:

1. Slide battery cover open on the remote control (Figure

10).

2. Install one (1) 12-Volt (A23) battery in the battery holder.

3. Close the battery cover

Battery must be recycled or disposed of properly.

Check with your Local

Authority or Retailer for recycling advice in your area.

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Maintenance

 WARNING: Disconnect

power before attempting any

maintenance or cleaning to reduce the risk of re, electric shock or damage to persons.

Partially Reective Glass

Cleaning

The Partially Reective Glass is cleaned in the factory during the assembly operation. During shipment, installation, handling, etc., the Partially Reective Glass may collect dust particles; these can be removed by dusting lightly with a clean dry cloth.

To remove ngerprints or other marks, the Partially Reective Glass can be cleaned with a damp cloth. The Partially Reective Glass should be completely dried with a lint free cloth to prevent water spots. To prevent scratching, do not use abrasive cleaners.

Fireplace Surface Cleaning

Use only a damp cloth to clean painted surfaces of the replace. Do not use abrasive cleaners.

Servicing

Except for installation and cleaning described in this manual, an authorized service

representative should perform

any other servicing.

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Productstowhichthislimitedwarranty applies

This limited warranty applies to the

following models of your newly purchased Dimplex electric replace 6908760100 and to newly purchased Dimplex replace surrounds and trims. This limited warranty applies only to purchases made in any province of Canada except for Yukon Territory, Nunavut, or Northwest Territories

or in any of the 50 States of the USA (and

the District of Columbia) except for Hawaii and Alaska. This limited warranty applies to the original purchaser of the product only and is not transferable.

Productsexcludedfromthislimited warranty

Products purchased in Yukon Territory, Nunavut, Northwest Territories, Hawaii, or Alaska are not covered by this limited warranty. Products purchased in these States, provinces, or territories are sold AS IS without warranty or condition of any kind (including, without limitation, any implied warranties or conditions of merchantability or tness for a particular

purpose) and the entire risk of as to the

quality and performance of the products is with the purchaser, and in the event of a defect the purchaser assumes the entire cost of all necessary servicing or repair.

Whatthislimitedwarrantycoversandfor howlong

Products, other than replace surrounds (mantels) and trims, covered by this

limited warranty have been tested and

inspected prior to shipment and, subject to the provisions of this warranty, Dimplex warrants such products to be free from defects in material and workmanship for a period of 1 year from the date of the rst

purchase of such products.

The limited 1 year warranty period also applies to any implied warranties that

may exist under applicable law. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so

the above limitation may not apply to the

purchaser.

Whatthislimitedwarrantydoesnotcover

This limited warranty does not apply to

products that have been repaired (except by Dimplex or its authorized service representatives) or otherwise altered. This

limited warranty does further not apply

to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or handling, or operation with an incorrect power source.

Whatyoumustdotogetserviceunder thislimitedwarranty

Defects must be brought to the attention of Dimplex Technical Service by contacting Dimplex at 1-888-DIMPLEX (1-888346-7539), or 1367 Industrial Road, Cambridge Ontario, Canada N1R 7G8. Please have proof of purchase, catalogue/

model and serial numbers available when

calling. Limited warranty service requires a proof of purchase of the product.

WhatDimplexwilldointheeventofa defect?

In the event a product or part covered

by this limited warranty is proven to be

defective in material or workmanship

during the 1 year limited warranty period you have the following rights:

• Dimplex will in its sole discretion

either repair or replace such defective product or part without charge. If Dimplex is unable to repair or replace

Warranty

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such product or part, or if repair or replacement is not commercially practicable or cannot be timely made, Dimplex may, in lieu of repair or replacement, choose to refund the purchase price for such product or part.

• Limited warranty service will be performed solely by dealers or service

agents of Dimplex authorized to

provide limited warranty services.

• Dimplex will not be responsible for, and the limited warranty services shall not include, any expense incurred for installation or removal of the product or part (or any replacement product or

part) or any labour or transportation

costs. Such costs shall be the purchaser’s responsibility.

WhatDimplexanditsdealersandservice agentsarealsonotresponsiblefor:

IN NO EVENT WILL DIMPLEX, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE TO the PURCHASER OR ANY THIRD PARTY, WHETHER IN CONTRACT, IN TORT, OR ON ANY OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO USE THE PRODUCT, EVEN IF DIMPLEX OR ITS DIRECTORS, OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR DAMAGES ARE FORESEEABLE. IN NO EVENT WILL DIMPLEX, OR ITS OFFICERS, DIRECTORS, OR AGENTS

BE LIABLE FOR ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO THE PURCHASER.

How State and Provincial law apply

This limited warranty gives you specic legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. The provisions of the United Nations Convention on Contracts for the Sale of Goods shall not apply to this limited warranty or the sale of products covered by this limited warranty.

Warranty

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Replacement Parts

Heater Assembly (with Cutout) .........................2203610200RP

Partially Reective Glass ..............................5902610100RP

Flame Panel .......................................5902590100RP

Power Cord ........................................4100010800RP

Flicker Motor .......................................2000210500RP

Flicker Rod . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5902600100RP

3-Position Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2800071100RP

On/Off Switch ......................................2800070700RP

Remote Control Receiver .............................3000380200RP

Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3000370900RP

LED Light Assembly .................................6908950100RP

LED Driver Board ...................................3001170100RP

Wall Hanging Kit ....................................1025910159RP

Contact Customer Service for specic trim and media replacement part numbers.

Dimplex North America Limited

1367 Industrial Road

Cambridge ON Canada N1R 7G8