Dimplex 402E Installation And Operating Instructions Manual

CAUTION: Some parts of this product can

become very hot and cause burns. Particular
attention has to be given where children and
vulnerable people are present.
WARNING: Do not use the heater in small rooms
when they are occupied by persons who are not
capable of leaving the room on their own, unless
constant supervision is provided.

WARNING: To reduce the risk of re, keep
textiles, curtains or any other ammable material

a minimum distance of 1m from the air outlet.
Do not use the heater if it has been dropped.
Do not use the heater if there are any visible
signs of damage.
If the mains lead is damaged, it must be replaced
by the manufacturer or its service agent or a

similarly qualied person in order to avoid a

hazard.
The heater should only be used on a horizontal

and stable surface with the feet securely tted

Electrical connection

WARNING – THIS APPLIANCE MUST BE EARTHED

The use of an extension lead or multi-plug adaptor is not advised when
connecting this product to the mains. Connection through these devices

could lead to a risk of overloading, overheating and even re at the extension

lead or adaptor due to inadequate connection quality.
This heater must be used on an ~ supply only and the voltage marked on

the heater must correspond to the supply voltage. This heater is tted with

a rewireable plug incorporating a 13 amp fuse. In the event of replacing
the fuse in the plug supplied, a 13 amp fuse approved by ASTA to BS 1362
must be used. If any other type of plug is used, a 15 amp fuse must be

tted in the plug, the adaptor, or at the distribution board.

IMPORTANT : If the plug is not suitable for your socket, the 13 amp plug
should be removed. Before wiring the appropriate plug, please note that
the wires in this mains lead are coloured in accordance with the following
code : GREEN AND YELLOW: EARTH

BLUE : NEUTRAL
BROWN : LIVE

Connect the GREEN AND YELLOW wire to the terminal marked ‘E’ or
by the earth symbol ‘ ’ , or coloured GREEN or GREEN AND YELLOW.
Connect the BROWN wire to the terminal marked ‘L’ or coloured RED.
Connect the BLUE wire to the terminal marked ‘N’ or coloured BLACK.

Important Safety Advice

WARNING: This appliance must not be used in

a bathroom.
WARNING: Do not use this heater in the
immediate surroundings of a bath, a shower or
a swimming pool.
WARNING: This heater must not be located

immediately below a xed socket outlet.

The heater carries a warning symbol to

alert the user to the risk of re that exists

if the heater is accidentally covered.
WARNING: In order to avoid a hazard due to
inadvertent resetting of the thermal cut-out,
this appliance must not be supplied through an
external switching device, such as a timer, or
connected to a circuit that is regularly switched
on and off by the utility.
This appliance can be used by children aged
from 8 years and above and persons with
reduced physical, sensory or mental capabilities
or lack of experience or knowledge if they have
been given supervision or instruction concerning
the use of the appliance in a safe way and
understand the hazards involved. Children shall
not play with the appliance. Cleaning and user
maintenance shall not be made by children
without supervision.
Children of less than 3 years should be kept
away unless continuously supervised. Children
aged from 3 years and less than 8 years shall
only switch on/off the appliance provided that
it has been placed or installed in its intended
normal operating position and they have been
given supervision or instruction concerning
the use of the appliance in a safe way and
understand the hazards involved. Children aged
from 3 years and less than 8 years shall not plug
in, regulate and clean the appliance or perform
user maintenance.

Dimensions

(Millimetres)

Installation and Operating Instructions

Dimplex Convector Heater
Models : 402E

08/52811/0 Issue 2

IMPORTANT : THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE

As with all portable heating appliances - This product is only suitable for well insulated spaces or occasional use

Fig. 1

Using the heater

WARNING: DO NOT USE THE HEATER UNTIL THE FEET ARE
FITTED CORRECTLY.

The product is intended for occasional use as a portable unit. Please ensure

the feet are securely tted before the product is used. Once the feet have

been installed simply plug in and switch on at the wall socket.

Please note – the element has been coated with a protective lm which
will burn off during the rst few minutes of use and may cause a small

amount of fuming. This is quite normal – the fumes are non-toxic and will
quickly disappear.

We recommend that you open a window to ventilate the room when using

the heater for the rst time.

Positioning the heater

Always ensure that the heater is stood on a rm, level base near to, but

not directly beneath, a suitable mains supply socket.
Ensure that curtains and furniture are not positioned close to the chosen

position, as this would create a potential re hazard.

Product Assembly

WARNING: THE HEATER SHOULD NEVER BE USED WITHOUT THE
FEET SECURELY FITTED.

Lay the heater on its back so the underneath of the product is accessible.

Locate and remove the foot xing screw - see Fig. 2(a). Clip the foot in
place and secure using the foot xing screw - see Fig. 2(b).

Fig. 2

Controls

Neon

St

and By

LCD Displa

y

Te

mperature

Decr

ease

Te

mperature

Incr

ease

Desired
Temperature

Frost proteco

n

Symbol

Operating the Heater - ‘Control Mode’

With the product plugged in, press the ‘‘ ’ button. This will illuminate the
neon and also light up the LCD display. This indicates that the product is in
control mode, the desired room temperature can then be set.

Setting the ‘Desired’ Room Temperature

The temperature is set using the temperature increase ‘ ’ and temperature
decrease ‘ ’ keys - see Fig. 3. The room temperature can be set in the
range between 5°C to 30°C. The back light of the LCD will change colour
depending on the desired room temperature. (Blue screen 5 to 16, 17 to 19
green, 20 to 22 white, 23- 30 red). Please note the temperature setting is
for desired room temperature (not the actual room temperature).

‘Intelligent’ Eco Mode

This is the appliance default setting, the appliance will automatically start
up in this setting once power is applied and the standby key is pressed. The
LCD display will indicate the desired room temperature and the appliance
will automatically regulate the room temperature accordingly. In this mode
the appliance operates at full power, however the output of the appliance is
automatically reduced and regulated as the room temperature approaches
the desired level. This mode optimises energy use by calculating the most

efcient and effective way to achieve the desired temperature setting. The

desired room temperature can be adjusted at any time during operation by
pressing the appropriate key.

Standby Mode

With the heater ON if the ‘ ’ button is pressed, the heater will go into standby
mode, the heater switches off and the display will go blank. On pressing
the ‘ ’ button again the heater will come on in the with the desired room
temperature settings it had prior to going into standby mode.

Note: the mains on ‘Neon’ will remain illuminated when the appliance is
in standby mode.

LCD Display

The LCD display shows the desired room temperature. When the appliance
is set to frost protection mode (5°C) the frost protection symbol ‘ ’ will be
displayed on the screen.

The colour of the display backlight will vary depending on the desired
temperature set (see notes above under ‘Setting the desired room
temperature’). The backlight will switch off a short period after the last key

press. Any additional key presses will re-illuminate the screen.

Indicator Neon

The control contains an indicator neon. This neon comes on to indicate
when the product is in ‘control mode’. This neon does not indicate if the
heat is on, if the room temperature is at the desired temperature then the
heat will be off but the control is still operating, the neon will remain on.

When the delayed start function is activated the neon will blink intermittently
to indicate the product is in delayed start mode. Once the delayed start
period has elapsed the neon will switch on to indicate the product is in
control mode.

Frost Protection Mode

The appliance has a frost protection mode. This setting is useful in areas
such as garages to assist in the prevention of frost damage. If the thermostat
is set to its minimum setting ‘5°C’, the heater will cycle ON and OFF to
maintain a temperature of approximately 5°C and help protect against frost
conditions. The frost protection symbol ‘ ’ will be displayed on the LCD
display when frost protection mode is activated.

Fig. 3

Runback Timer Mode

When the appliance is in Control mode and the ‘ ’ and ‘ ’ buttons are
simultaneously pressed for more than 2 seconds the appliance shall enter

a ‘Runback’ conguration menu.

The ‘Runback’ mode will allow the appliance to run, from now, for a pre-set
time. After this time has expired the appliance shall enter Standby mode and
the Runback timer shall clear to zero (no subsequent Runback). Keeping
the buttons pressed the display will indicate the number of hours the Run
Back time shall be enabled, from 1 through to 12. Fig. 6 below shows an
example of a two hour Runback. After 12 the timer shall roll over to 1 and
then increment through to 12 again. The time shall increment for every 2
seconds that the buttons are simultaneously pressed. When one or both
buttons are released it shall be assumed that the Run Back time has been
selected. Both buttons must be released before any other button operations
are allowed. The Run Back function shall not be maintained if mains power
is removed and reapplied.

The Runback function shall use the maximum power as dened using the

‘ ’ button sequence and the Set Point active prior to entering Run Back
mode. The temperature Set Point may be changed by pressing the ‘ ’ or
‘ ’ buttons while in Run Back Mode. The display shall ash On and Off
every 5 seconds showing the hours remaining in Runback mode, until the
Runback time has expired, then the display shall be turned off (appliance
enters Standby Mode). Please note only hours will be displayed not part
of hours i.e. minutes

Delayed Start Mode

When the appliance is in Control mode and the ‘ ’ and ‘ ’ buttons are
simultaneously pressed for more than 2 seconds the appliance shall enter

a ‘Delayed Start’ conguration menu.

The ‘Delayed Start’ mode will allow the appliance to turn ON after a pre-set
time. After this time has expired the appliance will turn ON and control about
the set point. The appliance shall stay ON until the mains power is toggled
or the ‘ ’ button is pressed to place the unit in Standby.

Keeping the buttons pressed the display will indicate the number of hours
the Start Timer shall delay the appliance entering operation, from 1 through
to 12. After 12 the timer shall roll over to 1 and then increment through to
12 again. The time shall increment for every 2 seconds that the buttons are
simultaneously pressed. When one or both buttons are released it shall be
assumed that the Delayed Start time has been selected. Both buttons must
be released before any other button operations are allowed.

To indicate that the Delayed Start Timer function has been enabled the
Neon shall blink intermittently once every 10 seconds.

The Delayed Start time shall be cleared to zero when the ‘ ’ button is
pressed, the Delayed Start timer expires or if mains power is removed.
The LCD display will display the Hours remaining in Delayed Start mode
(No Backlight) and displays hours only increments (not minutes). Once the
delayed start time has expired the appliance enters control mode, and the
display will now show the Set Point.

The Delayed Start function shall not be maintained if mains power is
removed and reapplied. The Delayed Start function shall use the maximum
power as dened using the ‘ ’ button sequence and the Set Point active
prior to entering Delayed Start mode.

Time period

(Hours)

Power Select Mode

It is possible to alter the power output of the appliance. Doing this limits
the power output of the appliance, there are two alternative power modes
available, mid heat (1200W) and low heat (800W). To change the power
mode setting it is necessary to do the following:

1. The product must be rst switched off and then switched on, this can
be done by plugging in the appliance - see Fig. 5 or by switching it
on at an isolator switch. At the same time press and hold the ‘ ’ key
for at least 2 seconds after main power is applied.

2. After power up ‘2’ will appear on the LCD display and the standby key
can be released. ‘2’ indicates that the appliance is in mid heat mode.

3. In order to select low level heat setting press the ‘ ’ key within 5
seconds. The Display on the LCD should change to ‘1’.

4. Once the desired heat setting is reached do not press any other
keys. After a short period the LCD will switch off and the appliance
will revert to standby mode.

Fig. 4

5. Pressing the ‘ ’ button again will turn on the display and the
appliance will be in control mode. The display will toggle between the
set temperature and the power mode setting, for example between
25°C and ‘2’

6. In order to revert to the default Eco mode, simply switch off the power
at the wall or unplug the appliance. On the next operation (when
plugged in) it will automatically revert to Eco mode.

Safety – Overheat Protection

For your safety, this appliance is tted with a thermal cut-out. In the event

that the product overheats, the cut-out switches the heater off automatically.
To bring the heater back into operation, remove the cause of the overheating,
then unplug or turn off the electrical supply to the heater for a few minutes.

When the heater has cooled sufciently, re-connect and switch on the

heater.

Important Notes

Although this heater is manufactured to comply with the relevant safety
standards, certain types of carpets could become discoloured by the
temperatures under a portable heater. If you are concerned about this,
we recommend that you contact the carpet manufacturer for guidance.
Alternatively, either stand the heater on a suitable base to shield the carpet
– call our Helpline for further advice.
You may notice some parts of the element appearing to be hotter from time

to time because of the variable airow through the heater. This does not

cause a safety hazard.
The heat outlet grille may become discoloured with use – this is caused by
airborne pollution and is not a fault.

Fig. 5

The product complies with the European Safety Standards EN60335:2-30 and the European Standard Electromagnetic Compatibility (EMC) EN55014:1, EN55014:2,
EN61000:3-2 and EN61000:3-3 which cover the essential requirements of EMC Directive 2014/30/EU and the LVD Directive 2014/35/EU.

Recycling

For electrical products sold within the European Community.

At the end of the electrical products useful life it should not be
disposed of with household waste.

Please recycle where facilities exist.

Check with your Local Authority or retailer for recycling advice
in your country.

Cleaning

WARNING – ALWAYS DISCONNECT FROM THE POWER SUPPLY
BEFORE CLEANING THE HEATER.

Before commencing cleaning, switch off the heater and allow it to cool.
Disconnect the electricity supply to the appliance.

The outside can be cleaned by wiping it over with a soft damp cloth and
then dried. Do not use abrasive cleaning powders or furniture polish, as

this can damage the surface nish.

After Sales Service and Guarantee terms and conditions

Your product is guaranteed for 3 years from the date of purchase. If you

experience a problem with our Dimplex product, which is found to be
defective due to faulty materials or workmanship within the Guarantee
Period, this Dimplex Guarantee will cover repair or - at the discretion of
Dimplex– replacement with a functionally equivalent Dimplex product.
Within the guarantee period we undertake to repair or exchange this product
free of charge providing:
a) Proof of purchase such as a sales receipt should be provided, showing
that the appliance was bought within the 36-months prior to registering
the defect/fault.
b) The appliance was correctly installed and operated in accordance with
the manufacturer’s instructions and used solely for domestic purposes.
c) The defect/fault was not as a result of accident, misuse, unauthorised

modication or inexpert repair

Your rights under this guarantee are additional to your statutory rights,
which in turn are not affected by this guarantee.
If after following these steps your product still does not operate you should
return it to your point of purchase. Please do not return a faulty product to
us as this may result in loss or damage and delay in providing you with a
satisfactory service.
Please retain your receipt as proof of purchase.

What is not covered by a Dimplex Guarantee?

The Dimplex Guarantee does not cover any of the following:
Any fault or damage to your Dimplex product due to faulty materials or
workmanship occurring outside the [three year] Guarantee Period.
Normal wear and tear including parts that might wear out over time or

consumables, such as [lters].

Any fault or damage occurring to any pre-owned Dimplex product or to any
other equipment or property.
Accidental damage to your Dimplex product or damage to your Dimplex
product from external sources (for example, transit, weather, electrical
outages or power surges).
Fault or damage to your Dimplex product which is:

• not due to faulty materials or workmanship or which is due to
circumstances outside Dimplex’s control.

• caused by use of your Dimplex product for anything other than normal
domestic household purposes in the country where it was purchased.

• caused by any misuse, abuse or negligent use of the Dimplex product,
including but not limited to any failure to use it in accordance with the
Operating Instructions supplied with the product.

• caused by any failure to assemble, install clean and maintain your
Dimplex product in accordance with the Operating Instructions
supplied with the product unless this was carried out by Dimplex or
its authorised dealers.

• caused by repairs or alterations to your Dimplex product not carried
out by Dimplex service personnel or its authorised dealer(s).

Terms and Conditions

The Dimplex Guarantee is valid for three calendar years from the date of
purchase of your Dimplex product from a recognised retailer in the country
of purchase and use, or the date of delivery of the product if later, always
provided the original receipt has been retained and is produced as proof
of purchase.
You must provide to Dimplex or its authorised agents on request the original
receipt as proof of purchase and - if required by Dimplex - proof of delivery.
If you are unable to provide this documentation, you will be required to pay
for any repair work required.
Any repair work under the Dimplex Guarantee will be carried out by Dimplex
or its authorised dealer(s) and any parts that are replaced will become the
property of Dimplex. Any repairs performed under the Dimplex Guarantee
will not extend the Guarantee Period.
Any replacement of your Dimplex product by Dimplex during the Guarantee
Period will start the three-year Guarantee Period afresh from the date of
delivery of the replacement Dimplex product to you.
The Dimplex Guarantee does not entitle you to recovery of any indirect or
consequential loss or damage including but not limited to loss or damage
to any other property.
The Dimplex Guarantee is in addition to your statutory rights as a consumer
and your statutory rights are not affected by this Dimplex Guarantee.

Contact Dimplex

If you have any questions about what the Dimplex Guarantee covers and
does not cover or how to claim under the Dimplex Guarantee, please
contact us:
GDC Group LTD, Millbrook House, Grange Drive, Hedge End, Southampton
SO30 2DF
Telephone: [phone]
Email: [e-mail]
Visit: www.gdcgroup.co.uk

Model Identier(s): 402E

Heat output

Nominal heat output Pnom 2.0 kW

Minimum heat output (indicative) Pmin 0.8 kW

Maximum continuous heat output Pmax,c 2.0 kW

Auxiliary electricity Consumption

At nominal heat output elmax 0.0 kW

At minimum heat output elmin 0.0 kW

In standby mode elSB 0.0005 kW

Type of heat output/ room temperature control

With electronic thermostat room temperature control Yes

Contact details GDHV, Milbrook House, Grange

Drive, Hedge End, Southampton,
SO30 2DF