Dimension One Spas Spa Owner's Manual

Dimension One Spas – Reflections Owner’s Manual

Spa Information

My Spa:

Model Name: Serial Number:

Date Purchased: Date Installed:

Gallons/Liters:

Notes:

Dealer Information:

Dealer’s Name:

Address:

City: State: Zip:

Telephone: Fax:

Dimension One Spas, D1, Dynamic Massage Sequencer, Envirotect, Liquid FX, Neckflex Jet Pill ow, S o ftTouch,
UltraPure Water Management, and UltraLounge are trademarks or pending trademarks of Dimension One Spas

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Dimension One Spas – Reflections Owner’s Manual

Table of Contents

IMPORTANT SAFETY INSTRUCTIONS..........................................................................................................1

IMPORTANT SAFETY INSTRUCTIONS (CANADA) (CSA SAFETY INFORMATION)......................................2

HYPERTHERMIA..........................................................................................................................................3

SAFETY DO’S AND DON’TS........................................................................................................................3

WARNING SIGNS.......................................................................................................................................4

INITIAL STARTUP.........................................................................................................................................5

OPERATION................................................................................................................................................9

USING THE CONTROL PANEL...................................................................................................................10

CONTROL PANEL FUNCTIONS UNIQUE TO THE SCROLLING MESSAGE CENTER....................................13

CONTROL PANEL FUNCTIONS UNIQUE TO “DIGITAL CONTROL PANEL” MODELS................................21

FEATURES UNIQUE TO CERTAIN MODELS................................................................................................24

DYNAMIC MASSAGE SEQUENCER ......................................................................................................24

Operating the Dynamic Massage Sequencer..............................................................................26

DYNAMIC L.E.D. LIGHT (ON CERTAIN MODELS).....................................................................................26

SOFTTOUCH™ LIGHTING PACKAGE (ON CERTAIN MODELS)...............................................................27

SELECTOR VALVES, FLOW CONTROLS, AND JET PILLOWS (ON CERTAIN MODELS)..............................28

ROUTINE EQUIPMENT MAINTENANCE.....................................................................................................29

DRAINING YOUR HOT TUB.......................................................................................................................29

FILTER CLEANING.....................................................................................................................................29

Cleaning the Skimmer Filter.............................................................................................................29

Cleaning the UltraPure™ Filter Cartridge ......................................................................................29

Cleaning the Filter Screens..............................................................................................................30

LIGHT BULB REPLACEMENT......................................................................................................................31

SURFACE CARE FOR ULTRALIFE® AND COLORED SHELLS......................................................................31

Dimension One “Envirotect”™ Skirts and Vinyl Covers................................................................32

Care for the Wood Spa Cabinet....................................................................................................32

SPECIAL COLD WEATHER INSTRUCTIONS................................................................................................32

Springtime Startup of a Winterized System....................................................................................32

TROUBLESHOOTING GUIDE.....................................................................................................................33

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Dimension One Spas – Reflections Owner’s Manual

IMPORTANT SAFETY INSTRUCTIONS

READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY
When installing and using this equipment, basic safety precautions should always be

followed, including:

 Risk of Accidental Drowning. Extreme caution must be exercised to prevent unauthorized

access by children. To avoid accidents, ensure that children cannot use or approach the
spa unless they are supervised at all time s.

 Risk of Serious Injury or Death. The suction fittings in this spa are sized to match the specific

water flow created by the pump. Should the need arise to replace the suction fi ttings or the
pump, be sure that the flow rates are compatible. Never operate the spa if the suction
fittings are broken or missing. Never replace a suction fitting with one rated less than the flow
rate marked on the original suction fitting.



Risk of Electric Shock. Install at least 5 FEET (1.5 m), from all metal surfaces. As an alternative,
a spa may be installed within 5 feet of metal surfaces if each metal surface is permanently
connected by a minimum No. 8 AWG (8.4 mm2) solid copper conductor a ttached to the
wire connector on the grounding lug, inside the equipment compartment on the equipment
can.



Risk of Electric Shock. Do not permit any electrical appliance, such as a light, telephone,
radio, television, etc. within 5 feet (1.5 m) of a spa. Never operate any electrical appliances
from inside the spa or when you are wet.



The electrical supply for this spa must include a suitably rated switch or circuit breaker to
open all ungrounded supply conductors to comply with section 680-42 of the National
Electrical Code, ANSI/NFPA 70-1993. The disconnect must be readily accessible and visible to
the spa occupant but installed at least 5 feet (1.5 m), from the spa water.



A grounding wire connector is provided on this spa to connect a minimum No. 8 AWG (8.4
mm2) solid copper conductor between this unit and any metal equipment, metal enclosures
of electrical equipment, metal water pipe, or conduit within 5 feet (1.5 m) of the spa.



Do not attempt to remove the light housing cover without lo wering the water level below
the light housing cover.
To Reduce the Risk of Injury: The water in a spa should never exceed 104° F (40° C). Water



temperatures between 100° F (38° C) and 104° F (40° C) are considered safe for a healthy
adult. Lower water temperatures are recommended for young children and when spa use
exceeds 10 minutes.



To Reduce the Risk of Injury: Since excessive water temperatures have a high potential for
causing fetal damage during the early months of pregnancy, pregnant or possibly pregnant
women should limit spa water tempera tures to 1 00 ° F (38° C).



To Reduce the Risk of Injury: Before entering a spa, the user should meas ure the water
temperature with an accurate thermometer since the tolerance of water temperature­regulating devices may vary as much as +/- 5° F (2° C).



To Reduce the Risk of Injury: The use of alcohol, drugs, or medication before or during spa
use may lead to unconsciousness with the possibility of drowning.
To Reduce the Risk of Injury: Pregnant women, the elderly, infants, or persons suffering from



obesity or with a medical history of heart disease, low or high blood pressure, circulatory
system problems, or diabetes, should consult a physician before using a spa. Pregnant or
possibly pregnant women should not enter water warmer than 100° F or 38° C.

 To Reduce the Risk of Injury: Persons using medication should consult a physician before

using a spa since some medication may induce drowsiness, while other medication may
affect heart rate, blood pressure, and circulation.

 Observe a reasonable time limit when using the spa. Long exposures at high temperatures

can cause high body temperature. Symptoms may include dizziness, nausea, fainting,
drowsiness, and reduced awareness. These effects could result in possible drowning.

 Enter and exit the spa slowly . Wet surfaces can be very slippery.

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Dimension One Spas – Reflections Owner’s Manual

 Proper chemical maintenance of spa water is necessary to maintain safe water and prevent

possible damage to spa components.

 Use the spa straps and clip tie dow ns to secure the cover when not in use. This will help to

discourage unsupervised children from entering the spa and keep the spa cover secure in
high wind conditions. There is no guarantee that the cover, clip tie downs, actual locks will
prevent access to the spa.

SAVE THESE INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS (CANADA)
(CSA SAFETY INFORMATION)

In addition to the preceding safety instructions, Canadian owners should read and understand the
following information from the Canadian Safety Association:
READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY

 A green colored terminal or a terminal marked G, GR, Ground, Grounding, or the symbol * is

located inside the supply terminal box or compartment. To reduce the risk of electric shock,
this terminal must be connected to the grounding means provided in the electric supply
service panel with a continuous copper wire equival ent in size to t he circuit c o n ductors
supplying this equipment.

o IEC Publication 417, Symbol 5019.

 At least two lugs marked “BONDING LUGS” are provided on the external surface or on the

inside of the supply terminal box/compartment. To reduce the risk of electric shock, connect
the local common bonding grid in the area of the hot tub or spa to these terminals with an
insulated or bare copper conductor not smaller than No. 6 AWG.

 All field-installed metal components such as rails, ladders, drains or other si milar hardware

within 3 meters of the spa or hot tub shal l be bonded to the equipment grounding bus with
copper conductors not smaller than No. 6 AWG.

 Children should not use spas or hot tubs without adult supervision.
 AVERTISSEMENT: NE PAS LAISSER LES ENFANTS UTILISER UNE CUVE DE RELAXATION SANS

SURVEILLANCE

 Do not use spas or hot tubs unless all suction guards are installed to prevent body and hair

entrapment.

 AVERTISSEMENT: POUR ÉVITER QUE LES CHEVEUX OU UNE PARTIE DU CORPS PUISSENT T RE

ASPIRÉS, NE PAS UTILISER U NE CUVE DE RELAXATION SI LES GRILLES DE PRISE D’ASPIRATION NE
SONT PAS TOUTES EN PLACE.

 People using medications and/or having adverse medical history should consult a physician

before using a spa or hot tub.

 AVERTISSEMENT: LES PERSONNES QUI PRENNENT DES MÉDICAMENTS OU ONT DES PROBLÈMES

DE SANTÉ DEVRAIENT CONSULTER UN MÉDECIN AVANT D’UTILISER USE CUVE DE RELAXATION.

 People with infectious diseases should not use a spa or hot tub.
 AVERTISSEMENT: LES PERSONNES ATTEINTES DE MALADIES INFECTIEUSES NE DEVRA IENT PAS

UTILISER UNE CUVE DE RELAXA TION.

 To avoid injury, exercise care when entering or exiting the spa or hot tub.
 AVERTISSEMENT: POUR ÉVITER DES BLESSURES, USER DE PRUDENCE EN ENTRANT DANS UNE

CUVE DE RELAXATION ET E SORTANT.

 Do not use drugs or alcohol before or during the use of a spa or hot tub to avoid

unconsciousness and possible drowning.

 AVERTISSEMENT: POUR ÉVITER L’ÉVANOUISSEMENT ET LA NOYADE EVENTUELLE, NE PRENDRE NI

DROGUE NI ALCOOL AVANT D’UTILISER U NE CUVE DE RELAXATION NI QUAND ON S’Y TROUVE.

 Pregnant or possibly pregnant women should consult a physician before using a spa or hot

tub.

 AVERTISSEMENT: LES FEMMES ENCE INTES, QUE LEUR GROSSESSE SOIT CONFIRMÉE OU NO N,

DEVRAIENT CONSULTER UN MÉDECIN AVANT D’UTILISER UNE CUVE DE RELAXATION.

 Water temperature in excess of 38 C may be injurious to your health.

.

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Dimension One Spas – Reflections Owner’s Manual

 AVERTISSEMENT: IL PEUT TRE DANGEREUX POUR LA SANTÉ DE SE PLONGER DANS DE L’EAU À

PLUS DE 38C.

 Before entering the spa or hot tub, measure the water temperature with an accurate

thermometer.

 AVERTISSEMENT: AVANT D’UTILISER UNE CUVE DE RELAXATION MESURER LA TEMPÉRATURE DE

L’EAU À L’AIDE D’UN THERMOMÈTRE PRÉCIS.

 Do not use a spa or hot tub immediately following strenuous exercise.
 AVERTISSEMENT: NE PAS UTILISER UNE CUVE DE RELAXATION IMM EDIATEMENT APRÈS UN

EXERCICE SATIGANT.

 Prolonged immersion in a spa or hot tub may be injurious to your health.
 AVERTISSEMENT: L’UTILISATION PROLONGÉE D’UNE CUVE DE RELA XATION PEUT TRE

DANGEREUSE POUR LA SANTÉ.

 Do not permit electric appliances (such as a light, telephone, radio, televis ion, etc.) within

1.5m of this spa or hot tub.

 AVERTISSEMENT: NE PAS PLACER D’APPAREIL ÉLECTRIQU E ( LUMINAIRE, TÉLÉPHONE, RADIO,

TÉLÉVISEUR, ETC.) À MOINS DE 1.5 M DE CETTE CUVE DE RELAXATION.

 Maintain water chemistry in accordance with manufacturer’s instructions.
 ATTENTION: LA TENEUR DE L’EAU EN MATIERÈS DISSOUTES DOIT TRE CONFORME AUX

DIRECTIVES DU FABRICANT.

 The use of alcohol or drugs can greatly increase the risk of fatal hyperthermia in hot tubs and

spas.

 AVERTISSEMENT: LA CONSOMMATION D’ALCOOL OU DE DROGUE AUGMENTE

CONSIDÈRABLEMENT LES RISQUES D’HYPERTHERMIE M O RTELLE DANS UNE CUVE DE
RELAXATION.

SAVE THESE INSTRUCTIONS

Hyperthermia

Prolonged immersion in hot water may induce hyperthermia. A description of the causes, symptoms,
and effects of hyperthermia are as follows: Hyperthermia occurs when the internal tempera ture of
the body reaches a level several degrees above the normal body temperature of 98.6 F, or 37 C.
The symptoms of hyperthermia include dizziness, drowsiness, lethargy, and fainting. The effects of
hyperthermia include:

 Failure to perceive heat,
 Failure to recognize the need to exit spa,
 Unawareness of impending hazard,
 Fetal damage in pregnant women,
 Physical inability to exit spa,
 Unconsciousness resulting in the danger of drowning.

Safety Do’s and Don’ts

Do

 DO read all operating instructions.
 DO read, understand and follow all Safety, Danger and Warning instructions before use.
 DO test water temperature with your hand before entering to be sure that it’s comfortable.
 DO keep the spa cover closed when the spa is not in use. This is important for safety and for

economical spa operation.

Don’t

 DON’T block the equipment compartmen t vents. Blockage m ay cause da mage to the spa

equipment and will void the warranty.

 DON’T block or sit on the filter recess area.
 DON’T allow horseplay or unsupervised use of your spa.
 DON’T allow anyone to tamper or play with any of the safety or suction fittings of your spa.

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Dimension One Spas – Reflections Owner’s Manual

Warning Signs

Each spa has been provided with a Warning Sign and an Important Notice label.

This label outlines safety precautions. This sign should be permanently placed in a location that is
visible to the spa user. Replacement signs can be obtained from:

Dimension One Spas

2611 Business Park Drive

Vista, CA 92081

[phone]

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Dimension One Spas – Reflections Owner’s Manual

Initial Startup

IMPORTANT: About your GFCI Circuit Breaker — The GFCI (Ground Fault Circuit Interrupter — also
called a "circuit breaker") is an electrical safety switch that automatically shuts of f p o w e r to t he spa
in case of an electrical malfunction. You must have a GFCI installed according to your local
building codes in an electrical power box near your spa. The GFCI should be OFF before you fill your
spa. You can manual ly turn off power to the spa any time by using the GFCI. Just push the switch to
the OFF position. After turning off the GFCI, make sure the control panel display window is blank, so
you know the power is off. When you are ready to turn the power back on, you can reset the GFCI
by returning the switch to the ON position.

If you have questions about the location or operation of your GFCI, ask your dealer to explain it to
you. Do not use your spa unless you understand the operation of the GFCI.

1. Locate the Topside Control Panel.
The equipment compartment is
located on the side of the spa
below this panel.

2. Use a Phillips screwdriver to
remove the equipment
compartment screws.

3. Locate the hose bib (see picture to the left) that is included in the owner’s
manual packet. The packet is shipped inside the equipment compartment.

4. Screw the hose bib onto the male drain
fitting located at the bottom of the hot tub,
on the pedestal, to the lower left of the
equipment compartment (see arrow i n the
photo to th e right).

5. Close the valve on the side of the hose bib
(if it is not already closed) by turning the
valve handle perpendicular to the pipe. (In
the illustration below the valve is open).

This bib allows you to later connect a hose to your spa to drain it.

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Dimension One Spas – Reflections Owner’s Manual

6. Check the pump unions (circle d in illustration) to be sure they are hand tight to prevent the
possibility of leakage

.

8. Inside the spa, remove the b leeder
valve(s) located in the skimmer area
(see picture at right) to allow air to
escape from the pump( s) while y ou
are filling the spa.

Don’t forget to replace the
bleeder valve(s) once the
pumps are operational.

7. Remove the two shipping bolts located
on the front of the pump mount (circled in
illustration).

Then check to ensure that the gate valves
(arrows on the illustration) on the pump(s) are
in the open position (handles fully extended).

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Dimension One Spas – Reflections Owner’s Manual

9. Remove the filter

lid(s) and then
remove the foam
blocks securing the
filter(s). Your spa
may have one or
two filters.

10. If your spa has two filters, remove the

UltraPure filter (see photo to the left) and
fill the spa with a hose in that canister.
Otherwise, remove the single filter and fill
the spa through that canister. (You can
see Filter Cleaning instructions in this
manual to learn more about removing
filters).

11. Fill the spa until the water

level is about six inches
below the top of the spa or
two inches above the
bottom of the tile line if your spa has tile.

12. Once the spa is filled, turn on the GFCI circuit breaker. Flashing dashed lines will appear for
30 seconds on the Display Window followed by the current water temperature (flashing).
The Topside Control Panel, shown below, will vary depending on the model of your spa.

13. Push the JETS Button twice (use the JETS 1 Button on multi­pump spas) on North American 60Hz models to turn the
pump on to high speed. (Push it once on European 50Hz
models). Let the system run for 30 to 45 seconds to prime the
pump. Then push the button again to shut the pump off. If
your spa has two jet pumps, repeat the process using the
JETS 2 Button. Replace the bleeders once the pumps are
running properly.

If there is no jet action, then there is air trapped in the
plumbing lines. To eliminate the trapped air, turn the pumps
on and off several times to force the trapped air through
the pumps. If there is still no jet action, and the bleeder
valves have been open for some time, turn off the pumps
and loosen the top pump unions (see illustration in step 6)
slightly to let any trapped air escape. Re-tighten the pump
unions and turn the pumps on again. Turn the pumps on
and off several times until jets function properly.

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Dimension One Spas – Reflections Owner’s Manual

Ozone bubbles will continue to rise from the skimmer compartment UltraPure™
bleeder valve as long as the valve remains open. Once the jets are working, be sure
that the bleeders are closed tightly.

14. After you have the jets functioning properly, replace and
close the bleeder valves and push the UP/DOWN Buttons
until your desired water temperature (called the “Set
Temperature”) appears in the Display Window. The Display
Window will show your S et Temperature for thirty seconds
before reverting to show the current water temperature.

The Display Window will not allow you to set the temperature above 104 F (40C).
However, if the water temperature exceeds 104 F (40 C), the display will show the
actual temperature. Never get in water if the temperature exceeds 104 F (40 C).

15. Once the spa has begun heating, you can reinstall the equipment compartment panel
removed in Step 2.

You can confirm that the heater is on by checking that the Heat Indicator light at the
right side of the control panel is glowing.

Depending upon the size of the hot tub and the size of the circuit breaker used, your
spa will heat at approximately 3 F (1.65 C) to10 F (5.5 C) per hour.

16. After completing the above steps, see the Water Care Guide (provided separately) to
ensure proper water chemistry.

17. Place the thermal cover on the hot tub to conserve energy and to keep it ready for use.

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Dimension One Spas – Reflections Owner’s Manual

Operation

You control the functions of your spa using the topside Control Panel. Your spa is equipped wi th
either the Scrolling Message Center (in which the words or numbers “scroll” in the display window),
or the Digital Control Panel where words and numbers appear without scrolling.

Before continuing, identify which control panel you have by looking at the pictures below:

The Scrolling Message Center has two additional buttons marked Jets2 and Enter that do not
appear on the Digital Control Panel. On spas equipped with the Liquid FX option, the Light button is
combined with the Enter button, and the Water Feature button is added, as shown in the pictures
below.

Scrolling Message Center - Non-Liquid FX spas

Scrolling Message Center - Liquid FX spas

Digital Control Panel

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