Dimension One Spas D1 SpaIQ User Manual

DISTINCTLY D1®

D1® SpaIQ™

D1® SpaIQ™ Spa Transmitter (CO Module) installation ��6 Connection of the D1® SpaIQ™ Spa Transmitter (CO Module) ��6 Home Transmitter (EN Module) installation ��7 Connection of the Home Transmitter (EN Module)��7 Pairing the Spa Transmitter (CO Module) and the Home Transmitter (EN Module)��8

LED Status ��9

LED��9

Application ��10

Download application ��10 Using the app ��10 On your home network ��10 On the Internet��10

Setup your Wi-Fi on your device ��11

Start the D1® SpaIQ™ application �� 11

Features��12

Login page ��12 New account creation ��12 Choose a spa ��12 Home page ��13 Spa state ��13 Change temperature��14 Turn on/off accessories ��14 Turn on/off the lights ��15 Control your LiquidFX™ ��15 Water Care ��16 Reminders ��16 Modifying schedules ��17 Spa Settings ��18 SpaIQ™ network ��18 Change channel ��19 Temperature units ��19 Name ��20 Technical Info��20 Settings��21 Add a spa ��21 Account��22 Tutorial ��22 Dealer page ��23

Troubleshooting ��23

Home Transmitter (EN Module) LED status ��23 Spa Transmitter (CO Module) LED status ��24

Specications ��25

Environmental��25 Compatibility ��25 Regulatory Compliance Information for Internal Transceiver Module��25 North American compliance��26 European and international compliance ��26

WARNING: Before installing or connecting the unit, please read the following:

•

For optimum performance please carefully read the manual before installation�

• Install the D1® SpaIQ™-CO module at least 12" (30 cm) away from any metal part or any metal foil�

• The D1® SpaIQ™-CO module should be installed such as it can be relocated under the spa in

order to obtain optimal reception after nal installation of the spa in the yard.

• To satisfy FCC RF exposure requirements for mobile and base station transmission devices, a separation distance of 8" (20 cm) or more should be maintained between the D1® SpaIQ™ modules and persons during operation; to ensure compliance, operation at closer than this distance is not recommended�

• The antennas used for these modules must not be co-located or operating in conjunction with any other antenna or transmitter�

• To power the D1® SpaIQ™-EN, only use the power supply unit provided with the D1® SpaIQ™-EN�

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety�

• Children should be supervised to ensure that they do not play with the appliance�

DISPOSAL OF THE PRODUCT

The appliance (or the product) must be disposed of separately in accordance with the local waste disposal legislation in force�

COMPATIBILITY REQUIREMENTS D1® SpaIQ™ modules for FCC (North America) models (915 MHz):

Home and spa transmitter kit: 6600-309

D1® SpaIQ™ modules for ETSI (Europe) models (868 MHz):

Home and spa transmitter kit: 6600-310

Compatible System:

• SpaIQ™ is compatible with any Dimension One spa equipped with D1 Hub™ and D1 Smar-tHUB™ control systems manufactured in or after 2015�

D1® SpaIQ™ application: Compatible with devices running:

• iOS 8�0 or higher

• Android 2�3 or higher

ROUTER AND INSTALLATION REQUIREMENTS

Any standard router with an available 100 Mbps (wired LAN) RJ45 port can be used� The router must also have its Port 10022 open, which is normally a default setting� A 3-foot (0�9 m) Ethernet cable is included�

The home transmitter will need a main supply (120V in North America, 220V in Europe) nearby to allow connection of the transformer�

Aeware®, Gecko®, and their respective logos are Registered Trademarks of Gecko Alliance Group� D1® SpaIQ™, in�xm2™, in�xe™, in�yt™, in�ye™, in�therm™ and their respective logos are Trademarks of Gecko Alliance Group�

All other product or company names that may be mentioned in this publication are trade-names, trademarks or Registered Trademarks of their respective owners�

D1® SpaIQ™

Easily integrate your spa to the Internet of Things!

Simplest of setups

D1® SpaIQ™ eliminates all the complexities of connecting your spa to the Internet and transforms your smartphone or tablet into your ultimate Wi-Fi spa remote control� D1® SpaIQ™ comes with a state-of-the-art app and 2 prepaired radio frequency transmitters, one being part of your spa system and the second one being connected to your Internet router� Both RF transmitters are prelinked to one another, enabling an immediate and perfect communication between you and your spa�

Strong and long range communication signal Through their proprietary RF technology, D1® SpaIQ™ transceivers emit a strong, stable and long range signal between your spa and your router (about 3 times longer than regular Wi-Fi signal)� No need for repeaters or boosters: your spa will always remain within reach in typical backyard settings�

State-of-the-art app with push notications

D1® SpaIQ™ streamlined application makes it very easy to control and program all the functions and features of your spa from your smartphone or your tablet� Even when you’re away from home,

you get full control of your water care settings, ltration cycles, water temperature, economy modes and a lot more. Push notications will always keep you informed on the status of your spa, even

when your app is not open�

D1® SpaIQ™ overview

Home Transmitter (EN Module) Spa Transmitter (CO Module)

Fastening bracket

Pairing activation

Status LED

Micro USB power

CO pack connection

RJ45 Ethernet connection

1

D1® SpaIQ™ Installation and Connections (For Aftermarket Kit)

LD

CO port

D1® SpaIQ™ Spa Transmitter (CO Module) installation

Note: The Spa Transmitter (CO Module) installation process is used when you need to replace

the module of the D1® SpaIQ™ kit or used for aftermarket kit� Other wise, the Spa Transmitter (CO Module) arrives pre-installed from the factory�

Before proceeding with any installation, be sure to turn spa power off�

The D1® SpaIQ™ Spa Transmitter unit must be installed under the spa skirt, at least 12" (30 cm) away from any metal component or structure� This is necessary

OFF OFF

to ensure optimal transmission� In some cases, it may be necessary to relocate the unit once the spa is installed in the yard to ensure proper signal transmission and distance�

Install the Spa Transmitter so the module can be repositioned to optimize the signal strength in the yard (it is possible to see the signal strength with the D1® SpaIQ™ application in the menu Setting

-> Network -> Signal strength)� We recommend that you install the unit with a #8 pan head screw�

Here are some suggestions for a successful installation:

• Install the unit as high as possible within the spa skirt, but keep it away from the spa frame if it is metallic�

• Route the cable and leave some slack in the Spa Transmitter cable so the Spa Transmitter can be moved around in case of reception problems�

• Install the Spa Transmitter in a corner of the spa to help avoid metallic components, accessories and piping close to the Spa Transmitter�

• The Spa Transmitter should be installed as close as possible to the house to optimize signal strength� It is recommended to install the D1® SpaIQ™ module on the side of the spa facing the house to increase the signal� A body of water between the Spa Transmitter module and the Home Transmitter will reduce the signal strength�

Connection of the D1® SpaIQ™ Spa Transmitter (CO Module)

Simply connect the Spa Transmitter module into an available CO port of the spa pack (or any other accessory with a free CO port, such as the audio amplier, or the spa sanitizing system)�

Note: That the Spa Transmitter only has a single CO cable and thus must be installed at the end of the CO chain if more than a single accessory is installed on the same CO port of the spa pack�

Note: Before powering up the spa pack again, please go to the next step and install the Home Module (EN Module)�

2

CO port

Home Transmitter (EN Module) installation

The Home Transmitter unit must be installed inside the house near the router as it needs to be connected to it� The Home Transmitter is provided with an Ethernet cable and a power supply� If required, a longer cable of good quality can be used by the installer (longer cable not provided) to install the Home Transmitter closer to the spa within the home� The only requirement for installation location is that household current be available to power the Home Transmitter using the provided wall transformer�

The Home Transmitter can be xed in the house to optimize the signal strength. We recommend

that you install the unit with a #8 pan head screw�

Here are some suggestions for a successful installation:

• If possible, install device on the rst oor of your house.

• If installing in a basement, place at highest level possible and closest to a window�

• Try to install as far as possible from materials that may interfere with signal (ie� metal structures, thick cement walls)�

• Install as far as possible from router as the signal emitted by the antenna may interfere with RF signal�

Connection of the Home Transmitter (EN Module)

Simply connect Ethernet cable into the RJ45 port of the Home Transmitter and in one of the available LAN ports on the router�

Finally, to power up the Home Transmitter, connect the provided transformer to a 120V (North American model) or 220V (European model) household supply and connect the USB cable between the transformer and the Home Transmitter�

RJ45 Ethernet connection

Micro USB power

LAN port, routerEthernet cable

3

Pairing the Spa Transmitter (CO Module) and the Home Transmitter (EN Module)

The pairing process is used when you need to replace one module of the D1® SpaIQ™ kit� Otherwise, the D1® SpaIQ™ arrives pre-paired from the factory�

1� Power up the Home Transmitter

pairing button

Main electrical box GFCI panel

status LED

2� Press on the pairing button with a paper clip or some similar tool� When the pairing mode is ac-

tive the status LED ashes YELLOW in a rapid pattern. The Home Transmitter is then in pairing

mode and will remain in this mode until it pairs with an Spa Transmitter, or until it is reset (power cycled)�

3� Shut off the spa’s breaker (thus turning off the Spa Transmitter), wait a few seconds, and then

ip the breaker back on. Within a few seconds, the pairing operation should complete and the Home Transmitter status LED will no longer be YELLOW.

Note: D1® SpaIQ™ modules can be paired as often as necessary, but can only be paired with a single counterpart module at a time� Once paired, the modules store this information permanently until the next pairing operation� Pairing information is stored in non-volatile memory, so pairing is not required after a power failure� Only a Home Transmitter can initiate a pairing, so it is important that the pairing begin with putting the Home transmitter module in pairing mode�

If several spas are powered up at the same time with a Home Transmitter in pairing mode (for instance, in a dealer showroom), only the 1st spa to successfully connect to the Home Module will pair� As this can be random, it is recommended that only 1 spa be powered up at a time during the pairing process�

4

LED Status

LED

Each D1® SpaIQ™ module has a status LED that can be used for troubleshooting purposes� The LED is located on the top of both enclosures�

status LED

Home Transmitter Spa Transmitter

Pairing mode Yellow (Blinking) Pairing mode Yellow (Blinking)

Router not detected Red Spa controller not detected Red

D1® SpaIQ™ server detected Module is fully

Router detected

D1® SpaIQ™ server detected Module is fully functional

• When the LED status is blinking (blue, green or red) this indicates that the communication between the EN module and the CO module it not established�

Green

Blue

functional Blue

5

Application

Download application

The D1® SpaIQ™ app allows you to control your spa using your home network or an Internet connection anywhere in the world� The D1® SpaIQ™ app is waiting for you in the App Store for iOS devices and on Google Play for Android — search for «D1® SpaIQ™» then click on it to install�

Using the app

On your home network

It is possible to access your spa with the D1® SpaIQ™ app through your home network� To be able to see your D1® SpaIQ™ in the application you need to connect your device to the same router (Wi-Fi network) than the one used to connect your Home Transmitter�

Go to the Wi-Fi settings section of your mobile device and choose the same network that your spa

is connected to (i.e. Home). Once you’ve selected it, wait until your device conrms the connection.

On the Internet

The D1® SpaIQ™ allows you to use the Internet to control your spa from anywhere in the world� In order for them to communicate, both the D1® SpaIQ™ module and your device must be connected to a network that allows access to the Internet�

Once your Home Transmitter is connected to the Internet (the LED status is blue), you can use your D1® SpaIQ™ app any time your device is also connected to the Internet (wireless or cellular network), even if you are away from home� To have access to your spa away from home, you will need to have previously linked your mobile device to your spa on your home network�

6

Setup your Wi-Fi on your device

Before using your application, go to the Wi-Fi section of your device’s settings� Make sure you are connected to your home network� This needs to be the same Wi-Fi provided by the router to which you connected your Home Transmitter�

Start the D1® SpaIQ™ application

Home Wi-Fi

Find the icon for the D1® SpaIQ™ application, then tap on it to open it�

The rst time you use the application a message will ask you: “D1® SpaIQ™” Would like to send you notications. If you choose Allow, the application will send you notications about the status of your spa. If you choose Don’t Allow, the application will not send you notications.

If you change your mind later concerning notications, you may add or remove notications for the D1® SpaIQ™ application.

On iOS, go in your settings menu and choose D1® SpaIQ™� Select the

notications menu, you can turn notications on or off from this page.

On Android, go to your settings menu and then into the notications menu. Select the D1® SpaIQ™ app, from this page you may turn notications on

or off�

“D1 SpaIQ” Would like to send you notifications

Notifications may include alerts, sounds, and icon badges. These can be configured in Settings.

Don’t Allow Allow

D1 SpaIQ

7

Features

Login page

Before using your application, you must create an account rst and then, you’ll be able to sign in. Your account will give you the opportunity to have

access to your spa from any D1® SpaIQ™ application�

New account creation

SIGN IN

CREATE AN ACCOUNT

When you choose to create a new account, you agree at the same time our

Terms of Service and our Privacy Policy. You can read them at any time

through this link: https://geckointouch�com/legal�

Choose a spa

This page displays all the spas detected by your application� To detect your spa, you need to connect your mobile device to the same net-

12:15 PM

New Account

Cancel Create

name

email

password

confirm password

By signing up, you agree to the Terms of

Service and Privacy Policy

work to which you connected your Home Transmitter�

Once you have done a connection with the spa its name will be saved on this page to allow you to connect to this spa from anywhere� To add a spa later on, go to page 17 of this techbook for instructions� The RF signal strength (communication between the two D1® SpaIQ™ transmitters) is illustrated on the Select a spa page� There are 5 possible states:

12:15 PM

New Account

Cancel Create

name

email

password

confirm password

By signing up, you agree to the Terms of

Service and Privacy Policy

● Signal superior to 80%

● Signal between 80% and 51%

● Signal between 50% and 31%

● Signal below 30%

● The Spa Transmitter is not available

8

Home page

Ac

temperature. Color varies according

The main screen gives you access to your accessories, water temperature, water care and settings�

Cancel

12:15 PM

My Spa

Create

Spa name

Account setting

Indicates current spa water

to most important active state.

cessories control line

Water Care menu

100 °F

Heating to 100°F

Filtering is active

Touch to change set point

Message center that indicates status of your spa: heating, filtration, error if you click on the message center you will access the Spa state page

Settings menu

Reminders menu

Spa state

This page displays all the active states of your spa� Below is a quick description of each state you may encounter on your spa� Each state is associated to a priority and color that determines the color of the widget on the home page�

Cancel

12:15 PM

My Spa

Spa state

Heating to 100°F

Filtering is active

Create

(Yellow) Indicates that there is an error on your spa.

(Dark blue) Indicates that there is presently an active user

demand on your spa (ie� pump or light is on)�

(Red) Indicates that your spa is now heating to your

set point�

(Blue) Indicates that your spa is now in a ltering

cycle�

(Green) Indicates that your spa is now in economy

mode�

(Gray) Indicates that your spa is running normally

(there is no user demand, heating, no ltration

or economy active)�

The widget on the home page displays a single color at a time� The color displayed is decided by priority of state� The established priority is as listed above�

9

Change temperature

Ac

Cancel

Create

Touch the centered widget to reveal the temperature control bar�

12:15 PM

My Spa

93 °F

Spa is in use

Heating to 100°F

Turn on/off accessories

Cancel

12:15 PM

My Spa

Create

Use the slider on the control bar to change your spa’s temperature* set point�

*If you are in economy mode your spa temperature will be 20°F below your set point�

According to your spa pack conguration, you can start or stop an accessory by simply touching the associated icon� The icon will become animated when the accessory is on� Simply press on the icon to start or stop the accessory� If your accessory has more than one speed, press the button until the desired speed is reached�

cessories

100 °F

Heating to 100°F

Filtering is active

The icon designs are customized according to your spa pack conguration:

Pump

Fountain

Light

10

Turn on/off the lights

Zone selection

desynchronize icon

Turn on/off

Cancel

12:15 PM

My Spa

Create

100 °F

Light

Heating to 100°F

Filtering is active

Control your LiquidFX™

Cancel

12:15 PM

My Spa

Create

To control your spa lights, simply press the button to turn it on or off�

This menu is only available if an LiquidFX is detected in your spa accessories�

90 °F

Spa is in use

Heating to 100°F

On

Intensity

Off

Cancel

Heating to 100°F

LiquidFX

Swap to LiquidFX

12:15 PM

My Spa

Spa is in use

To turn on or off the LiquidFX, you can use, if you want, the light icon on your home page� To go to your LiquidFX page, simply swap to the left�

Create

The LiquidFX™ page allows you to customize your color zones in or around your spa�

The light bulb icons allow you to turn on and off your LiquidFX�

Rainbow icon

To select a zone, click on the wanted

Color wheel

one in the “zone selection” stripe. To

change the color, use the color wheel to choose the one you want� On the

Synchronize/

left side, the intensity slider allows you to modify the brightness of your lights� Use the rainbow icon to get color gradation�

The synchronize/desynchronize icon gives you the possibility to match the color of the selected zone with the other zones

11

Water Care

Cancel

Water Care

Away from home

Standard

Energy Saving

Super Energy Saving

Weekender

12:15 PM

My Spa

Create

The Water Care page will help you set up your ideal ltration and

heating settings� Choose between Away from Home, Beginner, Energy Savings, Super Energy and Weekender, depending on your need� Touch the Water Care name you would like to activate, a green checkmark will appear on the icon, indicating you have selected it�

By default, each Water Care mode has pre-congured schedules of economy and ltration. To modify Water Care options, touch the pen-

cil icon at the right end of the desired Water Care to open its menu�

Below you have a short description of each Water Care at default state:

Away From Home: In this mode the spa will always be in economy; the set point will be reduced by 20° F�

Beginner/Standard:

The spa will never be in economy mode and will be ltering according to the pack’s low level conguration.

Energy Savings: The spa will be in economy mode during the peak hours of the day and resume normal mode on the weekend�

Reminders

Cancel

Reminders

Rinse filter with hose

Required in 29 days

Clean filter in solution

Required in 59 days

Change water

Required in 89 days

Have a spa check up

Required in 729 days

Reset reminders

12:15 PM

My Spa

Create

Super Energy Savings: The spa will always be in economy mode during peak hours, every day of the week�

Weekender: The spa will be in economy mode from Monday to Friday, and will run normally on the weekend�

Reminders page will help you to make a follow-up of your maintenance� The D1® SpaIQ™ will remind you to perform required mainte-

nance tasks on your spa, such as rinse lter or clean lter. Each task

has its own reminder duration based on normal use� The owner can reset his reminders after the spa maintenance�

12

Modifying schedules

Cancel

Economy (1)

Economy

12:15 PM

My Spa

Standard

Filter cycle (1)

Start Stop

00:00 00:00Every day

Create

Cancel

My Spa

Standard

Economy (1)

Start Duration

+

Filter cycle

00:00 24.0hEvery day

12:15 PM

Filter cycle (1)

Create

Cancel

12:15 PM

My Spa

Start StopDay

Saturday

Mon-Fri

+

Weekend

Every day

00:00

00:30

01:00

01:30

Apply changes

In this menu it is possible to add, remove or edit schedules of economy or ltration.

To have access to this menu, simply touch the tabs:

• Water Care menu - the little pen at the right of the wanted water care, page 12�

00:00

00:30

01:00

01:30

Create

• Touch the Economy tab to modify the economy schedules and Filter cycle tab for the ltration schedules. You can add economy or ltration schedules by touching the « + » symbol.

• To delete a schedule, touch the garbage can icon at the right end of the desired line�

You can modify the programmed schedules by selecting one and adjusting the schedule.

You have several possibilities for the schedule (Mon-Fri, weekend, every day, or single days). The

schedules will be repeated weekly� The time and duration are set in 30 minute increments� Once you have set the schedule, use the arrow at the top of the page to go back� Ensure that you have selected the desired Water Care mode in the main Water Care menu�

When an economy schedule is active, the set point will be reduced by 20°F, which means that the heating system will not be engaged unless the temperature falls to 20°F below the spa’s set temperature�

The ltration schedule is applied to the main ltration pump, most likely pump 1. If your spa uses a circulation pump congured to run 24 hours, the screen will show purge schedules instead of ltration. The purges are pre-programmed for a xed number of minutes, therefore the duration will be set to N/A on the screen and only the start time can be modied.

13

Spa Settings

Cancel

12:15 PM

My Spa

Spa Settings

C F

Temperature unit

SpaIQ network

Spa name

Technical info

Celsius (°C)

SpaIQ™ network

Create

My spa

In the Settings page you can access the following:

• Temperature units

• SpaIQ™ network

• Spa name

• Technical info

To select an item, tap on the arrow next to it� It will open the selected menu�

Cancel

Spa Settings

Temperature unit

C F

SpaIQ network

Spa name

Technical info

12:15 PM

My Spa

Create

Celsius (°C)

My spa

Cancel

12:15 PM

My Spa

SpaIQ network

Channel

Singal strength

Reset channel

Create

20

100%

The SpaIQ network menu allows you to have access to information concerning the RF connection parameters between the Home Transmitter and the Spa Transmitter� This menu gives you access to:

• Channel

• Signal strength

• Reset channel (resets channel to �� default)

To change channels, press on the Channel line�

14

Change channel

Cancel

12:15 PM

My Spa

Change channel

17

18

19

20

21

22

23

Apply changes

Create

The Change channel page allows you to change the channel used by the two D1® SpaIQ™ modules�

In some cases, this can help you to have a stronger signal�

You can have access to this page by touching the following tabs:

Spa settings (at the bottom right, page 9), SpaIQ network (page

14) - Channel (page 14)�

Temperature units

Cancel

Spa Settings

Temperature unit

C F

Heating management

SpaIQ network

Spa name

Technical info

My Spa

Create

12:15 PM

Celsius (°C)

Smart

My spa

Cancel

Spa Settings

Temperature unit

C F

Heating management

SpaIQ network

Spa name

Technical info

12:15 PM

My Spa

Fahrenheit (°F)

Celsius (°C)

Cancel

Create

Celsius (°C)

Smart

My spa

This menu lets you change the units used to display temperature�

You can have access to this page by touching

the following tabs:

Spa settings (at the bottom right, page 9) then temperature units�

15

Name

Cancel

12:15 PM

My Spa

Name

My Spa

Space Scam

“Spa”

QWE R T Y U I O P

Z X C V B N M

123

Space

Technical Info

Cancel

12:15 PM

My Spa

Technical Info

SpaIQ

MAC address

Connection type

SpaIQ EN

SpaIQ CO

Spa

inYT

Low-level Conf.

d8:80:39:a2:0c:f4

Create

LKJHGFDSA

Done

Create

Local

88v6.0

89v5.0

225v9.0

This section allows you to edit the name of the spa�

You can have access to this page by touching the following tabs:

Spa settings (at the bottom right, page 9), then change Spa name�

X

This section shows information about the D1® SpaIQ™ software number and the revision numbers of the different components of your system�

You can have access to this page by touching the following tabs: Spa

settings (at the bottom right, page 9) - Technical info�

1

16

Settings

Cancel

SPAS

My spa

Add a spa

Account

Tutorial

Legal

Patents

Add a spa

Cancel

CHOOSE A SPA...

My Spa

12:15 PM

Settings

12:15 PM

Account

Create

In the Settings page you can access the following:

• Add a spa from local network

• Account

• Tutorial

• *Legal

• **Patents

To select an item, tap on the arrow next to it� It will open the selected menu�

*The button Legal will bring you to this web site :

https://geckointouch�com/legal

**The button Patents will bring you to this web site:

http://geckoportal�com/corpo/#patents

This page displays all the spas detected by your application� To detect your spa, you need to connect your mobile device to the same network to which you connected your Home Transmitter�

Once you have done a connection with the spa its name will be saved on this page to allow you to connect to this spa from anywhere�

Don’t find the spa your are looking for?

Make sure your are connected to the same

network as your SpaIQ™

You can have access to this page by touching the following tabs:

Settings (up right corner, page 9) - Add a spa

The RF signal strength (communication between the two D1® SpaIQ™ transmitters) is illustrated on the Select a spa page� There are 5 possible states:

● Signal superior to 80%

● Signal between 80% and 51%

● Signal between 50% and 31%

● Signal below 30%

● The Spa Transmitter is not available

17

Account

This section gives you access to your account information�

name

Test

email

test@test.test

Tutorial

12:15 PM

Account

Sign out

You can have access to this page by touching the following tabs: Settings (up right corner, page 9) - Account

12:15 PM

Account

name

Test

email

97 °F 97 °F 97 °F

test@test.test

97 °F 97 °F 97 °F

Status colors

This color of the central widget indicates the status of your spa.

Yellow: There is a warning to be

checked.

This section gives you a quick overview of your D1® SpaIQ™ application’s functions�

12:15 PM

Account

name

Test

email

test@test.test

Changing set point

Touch the central widget to display temperature slider.

Slide your finger up to increase

the set point slide it down to

Skip

Create

Cancel

12:15 PM

My Spa

100 °F

Spa is in use

Heating to 100°F

decrease the set point.

Skip

18

Dealer page

Cancel

12:15 PM

Dealer

Spa dealer company

contact

Jim

phone

email

JSmith@Spadealercompany.com

web

address

1234 Spa Lane Alto, Ca 98788

Allow access to your spa

Create

Troubleshooting

Once you’ve had a dealer on your D1® SpaIQ™ app, you can, at all times, have access to his information�

If you don’t want your dealer to have access to your spa anymore,

simply swap to the left the “Allow access to your spa” button at bottom

of the page�

Both D1® SpaIQ™ modules have a status LED to help diagnose problems, if any occur�

Troubleshooting

There are 2 different modules in the D1® SpaIQ™ kit: The Home Transmitter (EN Module) and the Spa Transmitter (CO Module)� They communicate together via an RF link� The Home Transmitter is responsible for the Ethernet communications and the Spa Transmitter is responsible for the spa communications�

Home Transmitter (EN Module) LED status

This module’s LED can show various status conditions, as indicated below�

Rapidly ashing YELLOW color:

The Home Transmitter is in pairing mode when this color is shown (the pairing switch was pressed)� Until a pairing successfully completes, the application cannot connect to the spa� To complete the

pairing, you must turn off the spa (using its breaker), wait a few seconds and then ip back the

breaker to on� The pairing will then occur within a few seconds� If not, then the Spa Transmitter is either incorrectly connected, out of range, or defective�

If the D1® SpaIQ™ modules were previously paired and the pairing switch is accidentally pressed, simply unplug the Home Transmitter USB power cord and re-plug it (thereby resetting the Home Transmitter)� The modules should then normally reconnect together�

Once out of pairing mode, the Home Transmitter will display another color�

For each of the following colors, the information applies whether the LED is blinking or not� If the LED is blinking, please also refer to the Blinking LED section below�

RED color:

Reason?

The Home Transmitter is not detecting a router� Until this is resolved, the application cannot connect to the spa�

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What to do?

Make sure the router is powered and working correctly (i�e� test it using another computer or device connected to the same LAN port you intend to use)� Make sure the Ethernet cable is correctly connected at each end (LAN port on router end, and the Home Transmitter�) If the problem still occurs,

try connecting with another cable. If a computer (or other device) works ne on the LAN port, and the cable is ne, then the Home transmitter is likely defective.

GREEN color:

Reason?

The Home Transmitter is connected to a router (an IP address was assigned), but the D1® SpaIQ™ server is not reachable�

What to do?

This is very likely a router conguration issue, so refer to your router’s User Manual.

It may be due to Port 10022 being closed� Normally, this port is open by default in commercial routers, but different routers may have different behaviors�

If Port 10022 is conrmed as open, then some other internal conguration is preventing the router

from accessing Internet� In this case, the application will still have access to the spa if connected to the same network�

The server may also simply be temporarily “ofine” for servicing/maintenance, so try again later.

The application can still connect with the spa, but only from within the same network�

If the application can connect to a local spa, the problem is likely the Internet connection (WAN), a router mis- conguration, or your Internet Service Provider (ISP) has issues with its network connection�

BLUE color:

Reason?

This is the normal state of the Home Transmitter LED� It has a full Internet connection, with access to the D1® SpaIQ™ server� As long as your device and application have access to the Internet (either via Wi-Fi or cellular data such as 3G, 4G, or LTE), then you’re good to go!

What to do?

Enjoy your spa!

Spa Transmitter (CO Module) LED status

This module’s LED can show various status conditions, as shown below�

Rapidly ashing YELLOW color:

The Spa Transmitter is in pairing mode when this color is shown. This normally briey occurs automatically during power-up of the spa (i.e. right after the breaker is ipped on). This could also

occur if the Spa Transmitter was never paired (which is very unlikely, as they are shipped paired from factory)� Refer to the pairing section if your unit has not been paired, so you may complete the process�

BLUE color:

Reason?

This is the normal state of the Spa Transmitter LED� If the Spa Transmitter also shows solid blue, you are all set! If this LED is blinking, refer to the Blinking LED section�

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What to do?

Enjoy your spa!

Blinking LED:

On both modules, if the LED is blinking about once per second, it means that the RF link is not established between them (i�e� each D1® SpaIQ™ module cannot communicate with its counterpart)� This can occur for several reasons�

Review the following and perform the tests in the order given below�

Unpaired:

As the modules are shipped paired from the factory, this is not a likely cause, but it is the easiest

test to perform in the eld. Simply attempt to pair them again. Please refer to the Pairing section for

instructions on pairing�

Modules out of range:

If the pairing test above does not resolve the problem, then the modules may be too far from each other for an effective RF link� To test this, simply connect the Home Transmitter outside, close to the spa (via an extension cord for power)�

A router connection is not needed for this test� If the module LEDs no longer blink, an RF link was

established which conrms the hypothesis that the modules were too far apart. Getting the modules

closer together somehow is the only solution�

If moving the modules closer together does not stop the LEDs from blinking, attempt to pair them again� If this pairing fails even though the RF modules are near each other, then one or both of the modules are defective, replace them�

Specications

Environmental

Humidity: Up to 85% non condensing Operating temperature: -4°F (-20°C) to 140°F (60°C) Storage temperature: -22°F (-30°C) to 185°F (85°C) Water ingress protection: IPX5 for CO module

Compatibility

SpaIQ™ is compatible with any Dimension One spa equipped with D1 Hub™ and D1 SmartHUB™ control systems manufactured in or after 2015�

Regulatory Compliance Information for Internal Transceiver Module

United States

Contains FCC ID: OA3MRF89XAM9A

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules� These limits are designed to provide reasonable protection against harmful interference in a residential installation� This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications� However, there is no guarantee that interference will not occur in a particular installation� If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna�

• Increase the separation between the equipment and receiver�

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected�

• Consult the dealer or an experienced radio/TV technician for help�

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Canada

Contains IC: 7693A-89XAM9A

This device complies with Industry Canada license exempt RSS standard(s)� Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device�

Europe

The internal transceiver module has been certied for use in European countries. The following

tests have been completed, and passed:

Test standard ETSI EN 300 220-2 V2�4�1:

• Frequency error & drift

• Effective radiated power

• Transient power

• Modulation bandwidth

• Unwanted emissions in the spurious domain

• Receiver spurious radiation

Test standard ETSI EN 301 489-3 V1�6�1:

• Conducted emissions

• Radiated emissions

• Radiated immunity

North American compliance

UL 1563 Sixth Ed. UL le: E182156

CAN/CSA C22�2 No� 218�1-13 (2013) FCC part 15 (2015) subpart B ICES-003 (2016)

European and international compliance

IEC 60335-1, A2 : 2008 IEC 60335-2-60, A1 : 2013 EN 55014-1 : 2006, A1 : 2009, A2 : 2011 EN 55014-2 : 2015 EN 61000-3-2 : 2014 EN 61000-3-3 : 2013

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1819 Aston Avenue, Suite 105 ● Carlsbad, CA 92008 ● www.d1spas.com

GME-1254 Rev. A/01-18

Dimension One Spas D1 SpaIQ User Manual

DISTINCTLY D1®

Table of Contents

D1® SpaIQ™

Easily integrate your spa to the Internet of Things!

D1® SpaIQ™ overview

D1® SpaIQ™ Installation and Connections (For Aftermarket Kit)

D1® SpaIQ™ Spa Transmitter (CO Module) installation

Connection of the D1® SpaIQ™ Spa Transmitter (CO Module)

Home Transmitter (EN Module) installation

Connection of the Home Transmitter (EN Module)

Pairing the Spa Transmitter (CO Module) and the Home Transmitter (EN Module)

LED Status

Application

Download application

Using the app

On your home network

On the Internet

Setup your Wi-Fi on your device

Start the D1® SpaIQ™ application

Features

Login page

New account creation

Choose a spa

Home page

Spa state

Change temperature

Turn on/off accessories

Turn on/off the lights

Control your LiquidFX™

Water Care

Reminders

Modifying schedules

Spa Settings

SpaIQ™ network

Change channel

Temperature units

Name

Technical Info

Settings

Add a spa

Account

Tutorial

Dealer page

Troubleshooting

Home Transmitter (EN Module) LED status

Spa Transmitter (CO Module) LED status

Environmental

Compatibility

Regulatory Compliance Information for Internal Transceiver Module

North American compliance

European and international compliance