Dimension One Spas 2000 Owner's Manual
D I M E N S I O N O N E S P A S
TABLE OF CONTENTS
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Spa Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-12
Jet System Selector Valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Jet Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
NeckFlex Jet Pillow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Ultra Pure Water Management System . . . . . . . . . . . . . . . . . . . . . . . .10
Crystal Pure Water Management System . . . . . . . . . . . . . . . . . . . . . . .11
Vision Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Heater and Circulation Pump Control . . . . . . . . . . . . . . . . . . . . . . . .12
Instructions for Your New Spa . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Positioning Your Spa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Safety Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Electrical Requirements and Electrical Hook-up Instru c t i o n s . . . . . . .1 4 - 1 6
Initial Start-up for the Aurora HP, Interlude, Arena and Tr i a d . . . . .1 7 - 2 3
The Programmable Digital Control . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Programming the Programmable Digital Control . . . . . . . . . . . . . . . . .20
Programmable Digital Control Messages . . . . . . . . . . . . . . . . . . . . . . .22
Initial Start-up for the Chairman II, Diplomat, Chairman, Californian,
Nautilus, Aurora II and Triad II . . . . . . . . . . . . . . . . . . . . . . .24-35
The Scrolling Message Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Programming The Scrolling Message Center . . . . . . . . . . . . . . . . . . . .28
Scrolling Message Center Messages . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Water Chemistry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36-40
Care For Your Spa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41-
Draining Your Spa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Filter Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Light Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Care for the Spa Surface - UltraLife . . . . . . . . . . . . . . . . . . . . . . . . . .42
Care for the Spa Surface - Quarite Plus . . . . . . . . . . . . . . . . . . . . . . . .42
Care for the Spa Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Care for the Spa Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Special Cold Weather Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Warranty Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
240 V Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
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IMPORTANT SAFETY INSTRUCTIONS:
When installing and using this electrical equipment, basic safety
precautions should always be followed, including:
1) WARNING: To reduce the risk of injury, do not permit children to
use this spa unless they are closely supervised at all times.
2) WARNING: A grounding wire connector is provided on this spa to
connect a minimum No. 8 AWG (8.4 mm2) solid copper conductor
between this unit and any metal equipment, metal enclosures of
electrical equipment, metal water pipe, or conduit within 5 feet (1.5
m) of the spa.
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3) DANGER : Risk of Accidental Drowning. Extreme caution must be
exercised to prevent unauthorized access by children. To avoid
accidents, ensure that children cannot use this spa unless they are
supervised at all times.
4) DANGER : Risk of Injury. The suction fittings in this spa are sized
to match the specific water flow created by the pump. Should the
need arise to replace the suction fittings or the pump, be sure that
the flow rates are compatible.
Never operate the spa if the suction fittings are broken or missing.
Never replace a suction fitting with one rated less than the flow rate
marked on the original suction fitting.
5) DANGER: Risk of Electric Shock. Install at least 5 FEET (1.5 m),
from all metal surfaces. As an alternative, a spa may be installed
within 5 feet of metal surfaces if each metal surface is permanently
connected by a minimum No. 8 AWG (8.4 mm2) solid copper
conductor attached to the wire connector on the grounding lug,
inside the equipment compartment on the equipment can.
6) DANGER: Risk of Electric Shock. Do not permit any electrical
appliance, such as a light, telephone, radio, television, etc. within 5
feet of a spa.
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7) ELECTRICAL SUPPLY: The electrical supply for this spa must
include a suitably rated switch or circuit breaker to open all
u n g rounded supply conductors to comply with section 680-42 of the
National Electrical Code, ANSI/NFPA 70-1993. The disconnect must
be readily accessible and visible to the spa occupant but installed at
least 5 feet (1.5 m), from the spa water.
8) WARNING: To Reduce the Risk of Injury:
a) The water in a spa should never exceed 104° F (40° C). Water
temperatures between 100° F (38° C) and 104° F (40° C) are
considered safe for a healthy adult. Lower water temperatures are
recommended for young children and when spa use exceeds 10
minutes.
b) Since excessive water temperatures have a high potential for
causing fetal damage during the early months of pregnancy,
pregnant or possibly pregnant women should limit spa water
temperatures to 100° F (38° C).
c) Before entering a spa, the user should measure the water
temperature with an accurate thermometer since the tolerance of
water temperature-regulating devices may vary as much as +/- 5°
F (2° C).
d) The use of alcohol, drugs, or medication before or during spa use
may lead to unconsciousness with the possibility of drowning.
e) Persons suffering from obesity or with a medical history of heart
disease, low or high blood pressure, circulatory system problems,
or diabetes should consult a physician before using a spa.
f) Persons using medication should consult a physician before using
a spa since some medication may induce drowsiness, while other
medication may affect heart rate, blood pressure, and circulation.
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IMPORTANT SAFETY INSTRUCTIONS
(CSA SAFETY INFORMATION)
When using this electrical equipment, basic safety precautions should
always be followed, including the following:
a) READ AND FOLLOW ALL INSTRUCTIONS.
b) A green coloured terminal or a terminal marked G, GR, Ground,
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Grounding, or the symbol * is located inside the supply terminal
box or compartment. To reduce the risk of electric shock, this
terminal must be connected to the grounding means provided in the
electric supply service panel with a continuous copper wire
equivalent in size to the circuit conductors supplying this equipment.
* IEC Publication 417, Symbol 5019.
c) At least two lugs marked “BONDING LUGS” are provided on the
external surface or on the inside of the supply terminal
box/compartment. To reduce the risk of electric shock, connect the
local common bonding grid in the area of the hot tub or spa to these
terminals with an insulated or bare copper conductor not smaller
than No. 6 AWG.
d) All field-installed metal components such as rails, ladders, drains or
other similar hardware within 3 M of the spa or hot tub shall be
bonded to the equipment grounding bus with copper conductors not
smaller than No. 6 AWG.
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e) SAVE THESE INSTRUCTIONS.
WARNING : Children should not use spas or hot tubs without adult
supervision.
AVERTISSEMENT: NE PAS LAISSER LES ENFANTS UTILISER
UNE CUVE DE RELAXATION SANS SURVEILLANCE.
WARNING : Do not use spas or hot tubs unless all suction guards are
installed to prevent body and hair entrapment.
AVERTISSEMENT: POUR ÉVITER QUE LES CHEVEUX OU UNE
PARTIE DU CORPS PUISSENT ÊTRE ASPIRÉS, NE PAS UTILISER
UNE CUVE DE RELAXATION SI LES GRILLES DE PRISE
D’ASPIRATION NE SONT PAS TOUTES EN PLACE.
WARNING: People using medications and/or having adverse medical
history should consult a physician before using a spa or hot tub.
AVERTISSEMENT: LES PERSONNES QUI PRENNENT DES
MÉDICAMENTS OU ONT DES PROBLÈMES DE SANTÉ
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DEVRAIENT CONSULTER UN MÉDECIN AVANT D’UTILISER
USE CUVE DE RELAXATION.
WARNING : People with infectious diseases should not use a spa or hot
tub.
AVERTISSEMENT: LES PERSONNES ATTEINTES DE MALADIES
INFECTIEUSES NE DEVRAIENT PAS UTILISER UNE CUVE DE
RELAXATION.
WARNING : To avoid injury exercise care when entering or exiting the
spa or hot tub.
AVERTISSEMENT: POUR ÉVITER DES BLESSURES, USER DE
PRUDENCE EN ENTRANT DANS UNE CUVE DE RELAXATION
ET E SORTANT.
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WARNING : Do not use drugs or alcohol before or during the use of a
spa or hot tub to avoid unconsciousness and possible drowning.
AVERTISSEMENT: POUR ÉVITER L’ÉVANOUISSEMENT ET LA
NOYADE EVENTUELLE, NE PRENDRE NI DROGUE NI ALCOOL
AVANT D’UTILISER UNE CUVE DE RELAXATION NI QUAND
ON S’Y TROUVE.
WARNING : Pregnant or possibly pregnant women should consult a
physician before using a spa or hot tub.
AVERTISSEMENT: LES FEMMES ENCEINTES, QUE LEUR
GROSSESSE SOIT CONFIRMÉE OU NON, DEVRAIENT
CONSULTER UN MÉDECIN AVANT D’UTILISER UNE CUVE DE
RELAXATION.
WARNING: Water temperature in excess of 38˚ C may be injurious to
your health.
AVERTISSEMENT: IL PEUT ÊTRE DANGEREUX POUR LA
SANTÉ DE SE PLONGER DANS DE L’EAU À PLUS DE 38˚ C.
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WARNING: Before entering the spa or hot tub, measure the water
temperature with an accurate thermometer.
AVERTISSEMENT: AVANT D’UTILISER UNE CUVE DE
RELAXATION MESURER LA TEMPÉRATURE DE L’EAU À L’AIDE
D’UN THERMOMÈTRE PRÉCIS.
WARNING: Do not use a spa or hot tub immediately following
strenuous exercise.
AVERTISSEMENT: NE PAS UTILISER UNE CUVE DE
RELAXATION IMMEDIATEMENT APRÈS UN EXERCICE
SATIGANT.
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WARNING: Prolonged immersion in a spa or hot tub may be injurious
to your health.
AV E RT I S S E M E N T: L’ U T I L I S ATION PROLONGÉE D’UNE CUVE DE
R E L A X ATION PEUT ÊTRE DANGEREUSE POUR LA SANTÉ.
WARNING: Do not permit electric appliances (such as a light,
telephone, radio, television, etc.) within 1.5 m of this spa or hot tub.
AVERTISSEMENT: NE PAS PLACER D’APPAREIL ÉLECTRIQUE
(LUMINAIRE, TÉLÉPHONE, RADIO, TÉLÉVISEUR, ETC.) À
MOINS DE 1.5 M DE CETTE CUVE DE RELAXATION.
CAUTION: Maintain water chemistry in accordance with
manufacturer’s instructions.
ATTENTION: LA TENEUR DE L’EAU EN MATIERÈS DISSOUTES
DOIT ÊTRE CONFORME AUX DIRECTIVES DU FABRICANT.
HYPERTHERMIA
Prolonged immersion in hot water may induce hyperthermia. A
description of the causes, symptoms, and effects of hyperthermia are as
follows:
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Hyperthermia occurs when the internal temperature of the body reaches
a level several degrees above the normal body temperature of 98.6˚ F, or
37˚ C. The symptoms of hyperthermia include drowsiness, lethargy, and
an increase in the internal temperature of the body. The effects of
hyperthermia include:
a) Unawareness of impending hazard;
b) Failure to perceive heat;
c) Failure to recognize the need to exit spa;
d) Physical inability to exit spa;
e) Fetal damage in pregnant women; and
f) Unconsciousness and danger of drowning.
WARNING: The use of alcohol or drugs can greatly increase the risk of
fatal hyperthermia in hot tubs and spas.
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AVERTISSEMENT: LA CONSOMMATION D’ALCOOL OU DE
DROGUE AUGMENTE CONSIDÈRABLEMENT LES RISQUES
D’HYPERTHERMIE MORTELLE DANS UNE CUVE DE
RELAXATION.
SAVE THESE INSTRUCTIONS
CAUTIONS
1) Persons suffering from heart disease, diabetes, high or low blood
pressure, any condition requiring medical treatment, pregnant
women, the elderly, or infants should consult with a physician before
using a spa.
2) The consumer products safety commission has stated that the water
temperature in a spa or hot tub should not exceed
104° F. Immersion in water in excess of 104° F can be hazardous to
your health.
3) Observe a reasonable time limit when using the spa. Long exposures
at higher temperatures can cause high body temperature. Symptoms
may include dizziness, nausea, fainting, drowsiness, and reduced
awareness. These effects could result in possible drowning.
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4) Do not use the spa under the influence of alcohol, narcotics, or other
drugs. Use of the spa under these conditions may lead to serious
consequences.
5) Always test the spa water temperature before entering the spa. Enter
and exit the spa slowly. Wet surfaces can be very slippery.
6) Never bring any electrical appliances into or near the spa. Never
operate any electrical appliances from inside the spa or when you are
wet.
7) Proper chemical maintenance of spa water is necessary to maintain
safe water and prevent possible damage to spa components.
8) Use the spa straps and clip tie downs to secure the cover when not in
use. This will help to discourage unsupervised children from entering
the spa and keep the spa cover secure in high-wind conditions.
There is no representation that the cover, clip tie downs, or actual
locks will prevent access to the spa.
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DO’S AND DON’TS
•DO test water temperature with your hand before entering to be sure
that it’s comfortable.
•DO keep the spa cover closed when the spa is not in use. This is also
the key to economical spa operation.
•DON’T block the equipment compartment vents. Blockage may
cause damage to the spa equipment and will void the warranty.
•DON’T block or sit on the filter recess area.
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WARNING SIGN
Each spa has been provided with a warning sign which outlines safety
precautions. This sign should be permanently placed in a location that
is visible to the spa user. Replacement signs can be obtained from:
WARNING
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Dimension One Spas
2611 Business Park Drive
Vista, CA 92083
(760) 727-7727
SPA FEATURES
Congratulations! You have purchased one of the finest portable spas
available. Take the time to read these instructions carefully. If installed
and maintained properly your spa will provide many years of enjoyable,
trouble-free operation. Read all of the instructions and view your
owner’s manual video for further reference on spa operation. If you have
any questions, please contact your local Authorized Dimension One Spas
Dealer.
The following features are included on your spa:
• UL listed/CUL approved
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• Completely self-contained with load sharing capabilities
• 100% foam insulated
• All spa shells are formed from UltraLife™high impact thermoplastic, or Quarite Plus™Acrylic
• Designed for indoor or outdoor usage
• Top access, easy to clean filter systems
• Water level referencing weir skimmer
• Handcrafted cabinets
• Proportional FastFlo™Heater
• A variety of interchangeable HydraFlex®and VCR™j e t s
• Multiple jet systems with Selector Valve
• Exclusive, custom h and-set ceramic tile adds a distinctive
touch
• Polyethylene floor completely seals the spa, eliminating moisture or insect intrusion
• Built-in, automatic freeze protection
• Automatic high/low speed filtration cycles
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Additional features of the Chairman II, Diplomat, Chairman,
Californian, Nautilus, Aurora II and Triad II:
• Scrolling Message Center with digital display self-diagnostic,
instructional, and maintenance messages
• Ultra Pure™Water Management System
• NeckFlex™Jet Pillow
• Twin long life, dual speed HydraMax®pumps (the Triad II has
one long life, dual speed HydraMax®pump
• 150 sq. ft. of filtration
Additional features of the Aurora HP, Interlude, Arena and Triad:
• Programmable Digital control with digital read-out an self
diagnostics
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• Pre-plumbed for the optional CrystalZone™Water
Management System
• Long life, dual speed HydraMax pump
• 75 sq. ft. of filtration
JET SYSTEM SELECTOR VALVE
All spas are equipped with spaside Selector Valves. These valves can be
used to divert jet power from one area within the spa to another. The
valves are fully adjustable and can be used to suit the bather’s taste. The
valves may offer some resistance to operation when the spa pump is on.
This is a normal condition, and is caused by the high rate of water flow
and pressure that travels through the valves.
JET OPTIONS
Dimension One Spas jetting systems provide complete flexibility in personalizing hydrotherapy sessions. The Variable Circulation Rotator™jet
allows you to adjust the flow and pressure of the jet for each specific
muscle group. The Typhoon foot jet located in the bottom of the
footwell of most models offers up to 100 GPM of soft, controllable flow.
Contact your local Authorized Dimension One Spas Dealer for more
information on the availability of optional jet styles.
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NECKFLEX JET PILLOW
The NeckFlex Jet Pillow offers five height adjustable positions to accommodate different body sizes. The standard mini directional jets can be
interchanged with rotating jets and are adjustable for water volume. See
your local Authorized Dimension One Spas Dealer for more information.
ULTRA PURE WATER MANAGEMENT SYSTEM
The Chairman II, Diplomat, Chairman, Californian, Nautilus, Aurora II
and Triad II are equipped with a highly advanced spa water treatment
method, the Ultra Pure Water Management System. Ultra Pure is an
integrated water management system with two-stages of ozone injection,
two contact chambers, 100% filtration, and heating on demand.
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CRYSTAL ZONE WATER MANAGEMENT SYSTEM
Specifically engineered for Dimension One spas, the CrystalZone Water
Management System provides an integrated ozone purification and filtration for spas that do not include the patented, Ultra Pure Water
Management System. It even maintains the pre-set spa temperature,
without the use of a jet pump. Using a Mazzei-T ozone injector and a
specially designed contact chamber, the CrystalZone Water Management
System provides cleaner water at lower operating costs. You’ll spend
more time enjoying your spa and less time maintaining it. Ask your
Authorized Dimension One Spas Dealer for more information.
VISION SYSTEMS
The Ultra Pure and CrystalZone Water Management Systems can be
used in conjunction with Vision, an alternative purification cartridge
that can be added to the 5” filter canister. In use, its advantages over
conventional halogens (bromine and chlorine) can be softer-feeling
water and lower maintenance. Additionally, low chemical levels can
also mean less dissolved solids and fewer maintenance adjustments.
How Vision Works: The Vision purification cartridge, which has no
moving parts and requires no electrical connections, contains a powerful,
silver catalyst bed with a very large surface area. In the Ultra Pure system, water flows through the purification cartridge, then through the
dedicated, 75 sq. ft. filter, and then through a heater housing before
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being ozonated and returned to the spa. During the process, the Silver
(Ag) residual is put into the water, which acts as a bactericide. When
used in the Ultra Pure or CrystalZone Water Management Systems,
Vision provides a natural, residual bactericide which compliments the
ozone oxidizing power. After excessive bather loads, however, an additional oxidizer may be required to remove accumulated organic compounds. Be sure to carefully follow the included instructions for proper
use - DO NOT follow the standard water chemistry start-up procedures
contained in this manual and do not use a metal sequesterant in combination with Vision or add any Vision product to your spa within 72
hours of the addition of a metal sequesterant.
WARNING: While Vision is a bactericide which can be safely used as
an alternative for conventional halogens, it is not a “chemical free” system. In order to gain the maximum benefits of Vision products, follow
the manufacturer’s directions. All other aspects and adjustments of
water chemistry such as pH and total alkalinity must adhere to the manufacturer’s instructions relative to that specific product. As Dimension
One Spas has no control over the water source used in any spa application, it will not be responsible for any staining below the water line and
any such occurrence will not be covered under any of its warranties.
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HEATER AND CIRCULATION PUMP CONTROL
On all Dimension One Spas, when the water temperature is 1˚ below the
set temperature the heater will turn on and remain on until the water
temperature rises to 1˚ above the set temperature. On models that do
not have circulation pumps (Aurora HP, Interlude, Arena, and Triad
without the CrystalZone Water Management System) the low speed
pump will turn on during the heating cycle.
On models with Ultra Pure (Chairman II, Chairman, Diplomat,
Californian, Nautilus, Aurora II and Triad II) and models with the
Crystal Zone Water Management System: To prevent the spa from overheating, the circulation pump turns off when the water temperature rises
2˚ above the set temperature. When the water temperature cools down
to the set temperature, the circulation pump will turn on.
NOTE: The circulation pump will run for short periods when the water
temperature is 2˚ above set temperature to provide optimum operation.
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INSTRUCTIONS FOR YOUR SP A
BEFORE ATTEMPTING TO HOOK-UP OR USE YOUR SPA,
PLEASE READ THROUGH THESE INSTRUCTIONS AND
CAREFULLY VIEW YOUR VIDEO OWNER’S MANUAL.
POSITIONING YOUR SPA
Because your spa is completely self-contained, you can locate it just
about anywhere you wish... on a deck, patio or even indoors. Just be sure
to position it above ground, in an area with good drainage, and on a
level, continuous surface that contacts the bottom of the spa fully. A
concrete slab is best but not required. Locate your spa so that the equipment is above grade and not subject to flooding. WATER SHOULD
ALWAYS DRAIN A WAY FROM THE SPA.
SAFETY DEVICES
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Your spa is equipped with the following safety features:
1) A water flow sensor that prevents the heater from activating unless
there is sufficient water flow, thus preventing “dry firing” of the
heater.
2) Automatic spa shutdown timers that shut off the spa jet pump after
30 minutes of operation. The Chairman II, Diplomat, Chairman,
Californian, Nautilus, Aurora II and Triad II can be programmed to
shut off after longer intervals (I.E. 45, 60 minutes). The spa light
automatically shuts off after 1 hour.
3) An electronic high limit switch that automatically shuts off the
heater if the spa water temperature exceeds 112˚ F.
4) An automatic freeze sensor which puts the spa into ‘Smart Winter
Mode’ if the air temperature in the equipment bay drops below a factory preset level. In ‘Smart Winter Mode’, your spa will start the jets for 1
minute, at high speed, every two hours, for 24 hours.
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