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TE436B
User Manual
70 pgs1.94 Mb0

Digium TE435B, TE435, TE436B, TE436 User Manual

TE430 Series
TE435B/TE435/TE436B/TE436
User Manual
601-00026 Rev. B
Digium, Inc. Page 2
© Digium, Inc. 2014 All rights reserved.
Digium, Inc. has made every effort to ensure that the instructions contained in this document are adequate and error free. The manufacturer will, if necessary, explain issues which may not be covered by this documentation. The manufacturer’s liability for any errors in the documents is limited to the correction of errors and the aforementioned advisory services.
This document has been prepared for use by professional and properly trained personnel, and the customer assumes full responsibility when using it.
Adobe and Acrobat are registered trademarks, and Acrobat Reader is a trademark of Adobe Systems Incorporated.
Asterisk, Digium, Switchvox, and AsteriskNOW are registered trademarks and Asterisk Business Edition, AsteriskGUI, and Asterisk Appliance are trademarks of Digium, Inc.
Any other trademarks mentioned in the document are the property of their respective owners.
Digium, Inc.
445 Jan Davis Drive NW
Huntsville, AL 35806
United States
Main Number: 1.256.428.6000
Tech Support: 1.256.428.6161
U.S. Toll Free: 1.877.344.4861
Sales: 1.256.428.6262
www.digium.com
www.asterisk.org
www.asterisknow.org
Digium, Inc. Page 3
Compliance Information
Compliance information for this product is available at http://www.digium.com/compliance.
Digium, Inc. Page 4
Introduction to TE430 Series Documentation
This manual is a user guide for Digium’s TE430 Series cards. The Digium TE430 Series cards are a T1/E1 capable card series created for voice. The cards in this series are as follows:
TE430 Series Cards
Model Features Type
TE435B TE435 TE436B TE436
4 Ports, Echo Cancellation 4 Ports 4 Ports, Echo Cancellation 4 Ports
PCI Express PCI Express PCI PCI
Digium, Inc. Page 5
Document Organization
The TE430 Series user’s guide is organized in the following manner:
Chapter/
Appendix
Title Description
1
Overview Identifies the features of the card you received. This
chapter covers applications and uses of the TE430 Series cards in the real world.
2
Card Installation Provides instructions for installing the card in your
PC, acquiring correct drivers, and checking device compatibility.
3
Configuration Provides examples for configuring dial plan options.
4
Troubleshooting Explains resolutions to common problems and
frequently asked questions pertaining to card installation and usage.
A
Pin Assignments Lists the connectors and pin assignments.
B
Specifications Details card specifications.
C
Glossary and Acronyms
Defines terms related to this product.
Digium, Inc. Page 6
Symbol Definitions
Caution statements indicate a condition where damage to the unit or its configuration could occur if operational procedures are not followed. To reduce the risk of damage or injury, follow all steps or procedures as instructed.
The ESD symbol indicates electrostatic sensitive devices. Observe precautions for handling devices. Wear a properly grounded electrostatic discharge (ESD) wrist strap while handling the device.
The Electrical Hazard Symbol indicates a possibility of electrical shock when operating this unit in certain situations. To reduce the risk of damage or injury, follow all steps or procedures as instructed.
Digium, Inc. Page 7
Important Safety Instructions
Save these instructions for future reference.
User Cautions
Servicing. Do not attempt to service this card unless specifically instructed to do so. Do not attempt to remove the card from your equipment while power is present. Refer servicing to qualified service personnel.
Water and Moisture. Do not spill liquids on this unit. Do not operate this equipment in a wet environment.
Heat. Do not operate or store this product near heat sources such as radiators, air ducts, areas subject to direct, intense sunlight, or other products that produce heat.
Caution. To reduce risk of fire, use only No. 26 AWG or larger telecommunication line cord.
Attention. Pour réduire les risques d’incendie, utilizer uniquement des conducteurs de télécommunications 26 AWG au de section supérleure.
Static Electricity.
To reduce the risk of damaging the unit or your equipment, do not attempt to open the enclosure or gain access to areas where you are not instructed to do so. Refer servicing to qualified service personnel.
Digium, Inc. Page 8
TABLE OF CONTENTS
Chapter 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Echo-Cancellation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
What is Asterisk®? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Asterisk as a Phone Switch (PBX) . . . . . . . . . . . . . . . . . . . . . . . . .18
Asterisk as a Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Asterisk in the Call Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Asterisk in the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Asterisk Everywhere . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Chapter 2
Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Unpacking the Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Shipment Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Identifying Communication Ports . . . . . . . . . . . . . . . . . . . . . . . . . . 22
T1/E1 Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Connecting Timing Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Slot Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Installing Asterisk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Chapter 3
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
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Table Of Contents
Configuring Card Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Configuring T1/E1 Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Testing Your Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Chapter 4
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Appendix A
Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Appendix B
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Appendix C
Glossary and Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
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List of Figures
Figure 1: Sample Legacy Phone Application . . . . . . . . . . . . . . 14
Figure 2: Sample Channel Bank Application . . . . . . . . . . . . . .15
Figure 3: Sample IP Phone Application . . . . . . . . . . . . . . . . . . 16
Figure 4: TE435B Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Figure 5: TE436B Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Figure 6: Timing Ports Example . . . . . . . . . . . . . . . . . . . . . . . .26
Figure 7: Motherboard Slots . . . . . . . . . . . . . . . . . . . . . . . . . .28
Figure 8: Insert the Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
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List of Tables
Table 1: Card Identifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Table A-1: RJ45 Telco Port Connector . . . . . . . . . . . . . . . . . . . .57
Table B-2: Maximum Power Consumption . . . . . . . . . . . . . . . . .59
Digium, Inc. Page 12
Chapter 1 Overview
The Digium TE430 Series is a T1/E1 capable card series created for voice. The cards in this series support industry standard protocols, including Robbed Bit Signaling (also known as CAS or Channel Associated Signaling), CCS (Common Channel Signaling), E&M, and Primary Rate ISDN (PRI). The TE430 Series cards are capable of running in E1, T1, or J1 modes. They are also capable of DACSing channels from one span to another. The TE430 Series is ideal for connecting phones to a channel bank, connecting to your T1/E1 switch, or connecting to a legacy PBX.
This manual is for use with the TE435/TE435B PCI Express cards and the TE436/TE436B PCI cards. These cards are identified collectively as the TE430 Series cards throughout this manual.
Designed to be fully compatible with existing software applications and integrate fully with the Asterisk platform, the TE430 Series cards allow many advanced call features.
Digium, Inc. Page 13
Chapter 1: Overview
Voice Modes:
PRI CPE and PRI NET
– NI1 – NI2 – EuroISDN – 4ESS (AT&T) – 5ESS (Lucent) – DMS100 – Q.SIG
E&M
– Wink – Feature Group B – Feature Group D
FXO and FXS
– Ground Start – Loop Start – Loop Start with Disconnect Detect
The TE430 Series cards can be used to connect your Asterisk machine to the PSTN world, your channel bank, or even another PBX. This is accomplished via a T1/E1 interface. The cards allow Asterisk software to connect to your network, creating a professional telephony environment. Figure 2 on page 15 shows an example of the card’s primary application.
Digium, Inc. Page 14
Chapter 1: Overview
Figure 1: Sample Legacy Phone Application
TE4xx
CLEC
T1
PRI
T1
T1
Asterisk Server
Channel
Bank
Analog Phones
Legacy PBX
Legacy PBX
Legacy Phones
Digium, Inc. Page 15
Chapter 1: Overview
Figure 2: Sample Channel Bank Application
CLEC
Asterisk Server
TE4xx
Analog Phones
PRI
T1
T1
T1
Channel Bank
Channel Bank
Channel Bank
Digium, Inc. Page 16
Chapter 1: Overview
Figure 3: Sample IP Phone Application
CLEC
ASTERISK SERVER
TE4xx
Switch
Eth
LAN
IP Phones
PRI
T1
PRI
T1
Digium, Inc. Page 17
Chapter 1: Overview
Echo-Cancellation
Users connecting their TE430 Series cards to the PSTN or other devices are likely to be placing calls that will result, at some point, in an unbalanced 4-wire/2-wire hybrid. The result of this hybrid is the reflection of a near-end echo to the calling party. Elimination of this echo is the responsibility of echo cancellation.
The TE430 Series cards, unless otherwise equipped, utilize Asterisk to perform software-based echo cancellation. Asterisk maintains a number of open source echo cancelers. These open source echo cancelers provide a moderate level of echo cancellation, but are not capable of dealing with higher levels of, or more advanced, echoes.
Digium recommends that those users concerned about echo cancellation purchase the VPM128 hardware echo cancellation module. The VPM128 may be combined with the TE435 (as TE435B) or TE436 (as TE436B) cards.
The VPM128 is designed to handle up to 128ms of echo cancellation across all channels and provides a G.168 compliant echo cancellation solution.
If equipped and not explicitly disabled in chan_dahdi.conf, the VPM128 will automatically operate and cancel all network echo within its tail range (1024 taps). Users may also purchase Digium's commercial HPEC software:
http://www.digium.com/en/products/software/hpec.php
Digium, Inc. Page 18
Chapter 1: Overview
What is Asterisk®?
Asterisk is the world’s leading open source telephony engine and tool kit. Offering flexibility unheard of in the world of proprietary communications, Asterisk empowers developers and integrators to create advanced communication solutions...for free. Asterisk is released as open source under the GNU General Public License (GPL), and it is available for download free of charge. Asterisk is the most popular open source telephony software available, with the Asterisk Community being the top influencer in VoIP.
Asterisk as a Phone Switch (PBX)
Asterisk can be configured as the core of an IP or hybrid PBX, switching calls, managing routes, enabling features, and connecting callers with the outside world over IP, analog (POTS), and digital (T1/E1/J1/BRI) connections.
Asterisk runs on a wide variety of operating systems including Linux, Mac OS X, OpenBSD, FreeBSD, and Sun Solaris. It provides all of the features you would expect from a PBX including many advanced features that are often associated with high end (and high cost) proprietary PBXs. Asterisk's architecture is designed for maximum flexibility and supports Voice over IP in many protocols, and can interoperate with almost all standards-based telephony equipment using relatively inexpensive hardware.
Asterisk as a Gateway
It can also be built out as the heart of a media gateway, bridging the legacy PSTN to the expanding world of IP telephony. Asterisk’s modular
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Chapter 1: Overview
architecture allows it to convert between a wide range of communications protocols and media codecs.
Asterisk as a Feature/Media Server
Need an IVR? Asterisk’s got you covered. How about a conference bridge? Yep. It’s in there. What about an automated attendant? Asterisk does that too. How about a replacement for your aging legacy voicemail system? Can do. Unified messaging? No problem. Need a telephony interface for your web site? Okay.
Asterisk in the Call Center
Asterisk has been adopted by call centers around the world based on its flexibility. Call center and contact center developers have built complete ACD systems based on Asterisk. Asterisk has also added new life to existing call center solutions by adding remote IP agent capabilities, advanced skills-based routing, predictive and bulk dialing, and more.
Asterisk in the Network
Internet Telephony Service Providers (ITSPs), Competitive Local Exchange Carriers (CLECs) and even first-tier incumbents have discovered the power of open source communications with Asterisk. Feature servers, hosted services clusters, voicemail systems, and pre-paid calling solutions, all based on Asterisk have helped reduce costs and enabled flexibility.
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Chapter 1: Overview
Asterisk Everywhere
Asterisk has become the basis for thousands of communications solutions. If you need to communicate, Asterisk is your answer. For more information on Asterisk, visit http://www.asterisk.org or http://www.digium.com.
Digium, Inc. Page 21
Chapter 2 Card Installation
This chapter provides the following information:
Unpacking the Card on page 22 Shipment Inspection on page 22 Identifying Communication Ports on page 22 T1/E1 Selection on page 25 Connecting Timing Cables on page 25 Slot Compatibility on page 28 Hardware Installation on page 30 Software Installation on page 31 Installing Asterisk on page 36
Note: The TE430 Series card installation instructions are written so that they will apply to any card in the series. Examples and card­specific information are included as needed.
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