Digium TE220, TE220B, TE212P, TE210P, TE207P User Manual

...
TE200 Series
TE220B/TE220/212P/210P/207P/205P
User Manual
601-00011 Rev. B
445 Jan Davis Drive NW
Digium, Inc.
Huntsvil le, AL 35806
United States
Main Number: 1.256. 428.6000
Tech Support : 1.2 56.428.6161
U.S. Toll Free: 1.8 77.344.4861
Sales: 1.256.428.6262
www.digium.com www.asterisk.org
www.asterisknow.org
© Digium, Inc. 2009 All rights reserved.
No part of this publication may be copied, distributed, transmitted, transcribed, stored in a retri eval syst em , or t ran sl ated int o any huma n or compu te r lan gu ag e with ou t t he pr io r wri tte n permission of Digium, Inc.
Digium, Inc. has made every effort to ensure that the instructions contained in this document are ade q u a te an d error f ree . The m anufacturer w i ll, if neces s ar y , ex pl ain issu es w h ic h m ay not be covered by this documentation. The manufacturer’s liability for any errors in the docume nts is limited to the cor rection of errors and the aforementioned advisory service s .
This doc ument has been prepar ed for us e by profe ssiona l and pr operly tr ained personn el, and the cus to m er as su m es full respon si bi lity when us in g it.
Adobe and Acrobat are registered trademarks, and Acrobat Reader is a trademark of Adobe Systems Incorporated.
Asterisk, Digium, Switchvox, and AsteriskNOW are registered trademarks and Asterisk Business Edition, AsteriskGUI, and Asterisk Appliance are trademarks of Digium, Inc.
Any other trademarks mentioned in the document are the property of their respective owners.
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Safety Certificat ion and Agency Approvals Safety:
UL 60950-1:2003, First Edition CSA C22.2 No. 60950-1-03 1st Ed. April 1, 2003 IEC 60950-1:2001 First Edition EN 60950 AS/NZS 60950
Note: Finland, Norway and Sweden require that equipment using this product must be located in a Restric ted Access Location (RAL).
Telecom:
FCC Part 68, ANSI/ITA-968-A, Including Amendment A1 and A2 Industry Canada CS-03 AS/ACIF S016: 2001 AS/ACIF S038: 2001 RosTest TBR4 November 1995 as amended by TBR4/A1 December 1997 TBR12 December 1993 TBR13 January 1996
Emissions:
Note: Shielded T1/E1/J1 cables are required for compliance purposes.
47 CFR Part 15, Subpart B / 47 CFR Part 15, Subpart B, Class B EN 55022:1998 Class B / EN 55022:1998 Class B Radiated and Conducted EN 55024:1998 / IEC 61000
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Immunity:
EN55024 ITE, EN61000
Federal Communications Commission Part 68
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back of the TE200 Series printed circuit board is a label tha t contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone compa ny.
A plug and jack used to connect this equipment to the premi ses wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA.
If the TE200 Series causes harm to the telephone network, the telephone company may notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will noti fy you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could a ffect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
If you experience problems with the TE200 Series, contact Digium, Inc. (+1.256.428.6161) for repair and/or warranty information. If the equipment is causing harm to the telephone network, the telephone
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company may request that you disconnect the equipment until the problem is resolved.
FCC Part 15
This device complies with part 15 of FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interferen ce, and (2) T h is dev ice mu s t accep t any in terference receiv ed, including interf erence that may cause undesired operation.
Industry C ana da Co m pli a nce In form a tio n
Notice: The Industry Canada label applied to the product (identified by the Industry Canada logo or the "IC:" in f ront of the certification/ registration number) indicates that the Industry Canada technical specifications were met.
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Introduction to TE200 Series Documentation
This manual is a user guide for Digi um’s TE200 Ser ies c ards. T he Digium TE200 Series cards are a T1/E1 capable card series created for voice and data. The cards in this series are as follows:
Table 1: TE200 Series Cards
Model Features Type
TE220B TE220 TE212P TE210P TE207P TE205P
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3.3 volt, 2 Ports, Echo Cancellation
3.3 volt, 2 Ports
3.3 volt, 2 Ports, Echo Cancellation
3.3 volt, 2 Ports
5.0 volt, 2 Ports, Echo Cancellation
5.0 volt, 2 Ports
PCI Expres s PCI Expres s PCI 2.2 PCI 2.2 PCI 2.2 PCI 2.2
Document Organization
The manual is organized in the following manner:
Chapter/
Appendix
1
2
3 4
A B C
Title Description
Overview Identifies the features of the card you received. This
chapter cov e r s applications a nd us es of the TE200 Series cards i n the real world.
Card Installation Provides instructions for installing the card in your
PC, acquiring correct drivers, and checking device compatibility.
Configuration Provides examples for configuring dial plan options.
Troublesh ooting Explains resolutions to common problems and
frequentl y as ked questions pertaining to card installation and usage.
Pin Assignments Lists the connectors and pi n as signments.
Specifications Details card specifications.
Glossary and Acronyms
Defines terms related to this product.
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Symbol Definitions
Caution stat emen ts in dicate a c onditio n whe r e d amage to t he un it o r its configuration could occur if operational procedures are not followed. To reduce the risk of damage or injury, follow all steps or procedures as instructed.
The ESD sym b o l in d i ca t es electrostat i c sen s i ti ve de vi ce s . O bs erve prec autions for handling devices. Wear a proper ly grounded electrostatic discha rge (ESD) wrist strap while handling the devic e.
The Electrical Hazard Symbol ind icates a possibility of electrical shock when operat ing this unit in certain situations. To reduce the risk of damage or injury, follow all steps or proc edures as instructed.
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User Cautions
Servicing.
Do not attempt to service this card unless specifically instructed to do so. Do not attempt to remove the card from your equipment while power is present. Refer ser vicing to qualified service personnel.
Water and Moisture. Do not spill liquids on this unit. Do not operate this equipment in a wet environmen t.
Heat. Do not operate or store this product near heat sources such as radiators, air ducts, areas subject to direct, intense sunlight, or other products that produce heat.
Static Electricity.
To reduce the risk of damaging the unit or your equipment, do not attempt to open the enclosure or gain access to areas where you are not instructed to do so. Refer servicing to qualified service personnel.
Save these instructions for future reference.
Important Safety Instructions
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TABLE OF CONTENTS
Chapter 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Echo-Cancellation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
What is Asterisk®? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Asterisk as a Switch (PBX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Asterisk as a Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Asterisk in the Call Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Asterisk in the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Asterisk Everywhere . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Chapter 2
Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Unpacking the Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Shipment Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Identifying Communication Ports . . . . . . . . . . . . . . . . . . . . . . . . . .24
T1/E1 Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Identifying Multiple Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Connecting Timing Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Slot Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Installing Asterisk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Chapter 3
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Table Of Contents
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Configuring Card Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Configuring T1/E1 Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Testing Your Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Chapter 4
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Appendix A
Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 2
Appendix B
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Appendix C
Glossary and Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
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List of Figures
Figure 1: Sample Legacy Phone Application . . . . . . . . . . . . . .16
Figure 2: Sample Channel Bank Application . . . . . . . . . . . . . .17
Figure 3: Sample IP Phone Application . . . . . . . . . . . . . . . . . .18
Figure 4 : TE205P Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Figure 5 : TE220 Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Figure 6: T1/E1 Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Figure 7: Ident Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Figure 8: Timing Ports Example . . . . . . . . . . . . . . . . . . . . . . . .28
Figure 9 : Motherboard PCI Slots . . . . . . . . . . . . . . . . . . . . . . .29
Figure 1 0: Insert the Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 11: Example dmesg Output . . . . . . . . . . . . . . . . . . . . . . 54
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List of Tabl e s
Table 1: TE200 Series Cards . . . . . . . . . . . . . . . . . . . . . . . 6
Table 1: Card Identifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Table A-1: RJ45 Telco Port Connector . . . . . . . . . . . . . . . . . . . .62
Table B-2: Maximum Power Consumption . . . . . . . . . . . . . . . . .64
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Chapter 1 Overview

The Digium T E2 0 0 Seri es c ards are a T1/E 1 capab l e card s eri es created for voice and data. They support industry standard protocols, including Robbed Bit Signaling (also known as CAS or Channel Associa ted Signaling), CCS (Common Channel Signaling), E&M, Primary Rate ISDN (PRI), and several data modes (PPP, HDLC, Cisco HDLC, and frame relay). The TE200 Serie s cards are capable of running in E1, T1, or J1 modes. They are also capable of DACSing channels fr om one span to another. The TE200 Series are ideal for connecting phones to a channel bank, connecting to your T1/E1 switch, or connecting to a legacy PBX.
This manual is for use with the TE220/TE220B PCI Express car d, as well as the 5 volt TE205P/207P and the 3.3 volt TE210P/212P Dual T1/E1 PCI cards. These cards are identi fied collectively as the TE200 Series cards throughout this manual.
Designed to be fully compatible with existing software applications and integrate fully with the Asterisk platform, the TE200 Series cards allow many advanced call features.
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Data Modes:
Cisco HDLCHDLCPPPMultilink PPPFrame Relay
Voice Modes:
PRI CPE and PRI NET
NI1NI2EuroISDN4ESS (AT&T)5ESS (Lucent)DMS100Q.SIG
Chapter 1: Overview
E&M
WinkFeature Group BFeature Group D
FXO and FXS
Ground StartLoop Start
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Chapter 1: Overview
TE2xx
CLEC
T1
PRI
Asterisk Server
Legacy PBX
Loop Start with Disconn ect Detect
The TE200 Series cards can be used to connect your Asterisk machine to the PSTN world, your channel bank, or even another PBX. This is accomplished via a T1/E1 interface. The cards allow Asterisk software to connect to your network, creating a professional telephony environment. Figure 2 shows an example of the card’s primary application.
Figure 1: Sample Legacy Phone Application
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CLEC
Asterisk Server
TE2xx
Analog Phones
T1
T1
Channel Bank
Chapter 1: Overview
Figure 2: Sample Channel Bank Application
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Chapter 1: Overview
CLEC
ASTERISK SERVER
TE2xx
Switch
Eth
LAN
IP Phones
PRI
T1
Figure 3: Sample IP Phone Application
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Chapter 1: Overview

Echo-Cancellation

Users connecting their TE200 Series cards to the PSTN or other devices are likely to be placing calls that will result, at some point, in an unbalanced 4-wire/2- wire hybrid. The result of this hybrid is the reflection of a ne ar-end echo to the calling party. Elimination of this echo is the responsibility of echo canc ellation.
The TE200 Series cards, unless other wise equipped, utilize Asterisk to perform software-based echo cancellation. Asterisk maintains a number of open source echo c ancelers. These open source echo cancelers provide a moderate level of echo cancellation, but are not capable of de aling with higher levels of, or more advanced, echoes.
Digium recommends that those users concerned about echo cancellation purchase the VPMOCT64 hardware echo cancellation module. The VPMOCT64 may be combined with either the TE205P (as TE207P), TE210P (as TE212P), or TE220 (as TE220B) cards.
The VPMOCT64 is designed to handle up to 128ms of echo cancellation across all channels and provides a G.168 compliant echo cancellation solution.
If equipped and not explicitly disabled in chan_dahdi.conf, the VPMOCT64 will automatically operate and cancel all network echo within its tail range (1024 ta ps). Users may also purchase Digium's commercial HPEC software:
http://www.digium.com/en/products/software/hpec.php
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Chapter 1: Overview

What is Asteri sk®?

Asterisk is th e world’s le ading open source telephony engine and tool kit. Offering fle xibility unheard of in the world of proprietary communications, Asterisk empowers developers and integrators to create advanced communication solutions...for free. Asterisk is r eleased as open source under the GNU General Public License (GPL), and it is available for download free of charge. Asterisk is the most popular open source software avai lable, with the Asterisk Community being the top influence r in VoIP.

Asterisk as a Switch (PBX)

Asterisk can be configured as the core of an IP or hybrid PBX, switching calls, managing routes, enabling features, and connecting callers with the outside world over IP, analog (POTS), and digital (T1/E1) connections.
Asterisk runs on a wide variety of opera ting systems including Linux, Mac OS X, OpenBSD, FreeBSD, and Sun Solaris. It provides all of the features you would exp ect from a PBX inclu ding many adva nced featu res that are often associate d with high end (and high cost) proprietary PBXs. Asterisk's archi tecture is designed for maximum flexibility and supports Voice over IP in many protocols, and can interoperate with almost all standards-base d telephony equipment using relatively inexpensive hardware.

Asterisk as a Gateway

It can also be built out as the heart of a media gateway, bridging the legacy PSTN to the expanding world of IP telephony. Asterisk’s modular architecture a llows it to co nvert between a wide ran ge of communicat ions protocols and media codecs.
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Chapter 1: Overview
Asterisk as a Feature/Media Server
Need an IVR? Asterisk’s got you covered. How about a conference bridge? Yep. It’s in ther e. What about an automated attendant? Asterisk does that too. How about a replacement for your agi ng legacy voicemail system? Can do. Unified messaging? No problem. Need a telephony interface for your web site? Ok.

Asterisk in the Call Center

Asterisk has been adopted by call centers around the world based on its flexibility. Call center and contact center developers have built complete ACD systems based on Asterisk. Asterisk has also added new life to existing call center solutions by adding remote IP agent capabilities, advanced skills-based routing, predictive and bulk dialing, and more.

Asterisk in the Network

Internet Telephony Service Providers (ITSPs), competitive local exchange carriers (CLECS) and ev en firs t- tier incumbents have discovered the power of open source communications with Asterisk. Feature servers, hosted services clusters, voicemail systems, pre-paid calling solution s, al l based on Asterisk have helped reduce costs and enabled flexibility.

Aste risk Everywhere

Asterisk has become the basis for thousands of communications solutions. If you need to communicate, Asterisk is your answer. For more information on Asterisk visit http://www.asterisk.org
or http://
www.digium.com.
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Chapter 2 Card Installation

This chapter provides the following information:
Unpacking the Card on page 23Shipmen t Ins pec ti o n on page 23Identifyi ng C om m un ic a tion Por ts on page 24T1/E1 Selection on page 26Identifying Multiple Cards on page 26Connecting Timing Cables on page 27Slot Compatibility on page 29Hardware Installat ion on page 31Software Installation on page 32
Note: The TE200 Series card installation instructions are written so that they will apply to any card in the series. Examples and card specific inf ormation are included as need ed.
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