No part of this publication may be copied, distributed, transmitted, transcribed, stored in a
retri eval syst em , o r tran sl at ed int o any hu man or co mpu ter langu ag e wit h ou t the prio r wri tte n
permission of Digium, Inc.
Digium, Inc. has made every effort to ensure that the instructions contained in this document
are ade quate and erro r free. The m a nu facture r w i ll, if n ec es s ary , ex pl ai n issues w h ic h m ay
not be covered by this documentation. The manufacturer’s liability for any errors in the
docume nts is limited to the correction of errors and the aforementioned advisory services.
This doc ument has been prepar ed for us e by profe ssiona l and pr operly tr ained personn el,
and the cus to m er as su m es full respon si bi lity when us in g it.
Adobe and Acrobat are registered trademarks, and Acrobat Reader is a trademark of Adobe
Systems Incorporated.
Asterisk, Digium, Switchvox, and AsteriskNOW are registered trademarks and Asterisk
Business Edition, AsteriskGUI, and Asterisk Appliance are trademarks of Digium, Inc.
Any oth er tr a dem ark s m en ti oned i n t he do cu me nt ar e t he pr op ert y of t h ei r r es pe ctiv e ow ner s.
Digium, Inc.Page 2
Safety Certificati on and Agency Approvals
Safety:
US/CSA 60950
IEC 60950
EN 60950
IEC 60950-1:2001 First Edition
AS/NZS 60950
Other:
CE Mark
2002/95/EC Restr ictions on Hazardous S ubst ances (Ro HS), 2005/ 747/EC
lead free exemption (Annex C)
Telecom:
FCC Part 68, ANSI/ITA-968-A, Including Amendment A1 and A2
AS/ACIF S0 3 1
PTC 220
TBR3
TBR4 November 1995 as amended by TBR4/A1 December 1997
EMC:
FCC Part 15 Class B
EN55022/CISPR22 Class B
EN55025
IEC 61000
Digium, Inc.Page 3
Federal Communications Commission Part 68
This equipment complies with Part 68 of the FCC rules and the
requirements adopted by the ACTA. On the back of the Hx8 Series
printed circuit board is a label tha t contains, among other information, a
product identifier in the format US:AAAEQ##TXXXX. If requested, this
number must be provided to the telephone compa ny.
A plug and jack used to connect this equipment to the premi ses wiring
and telephone network must comply with the applicable FCC Part 68
rules and requirements adopted by the ACTA.
The REN is used to determine the number of devices that may be
connected to a telephone line. Excessive RENs on a telephone line may
result in the devices not ringing in response to an incoming call. In most
but not all areas, the sum of RENs should not exceed five (5.0). T o be
certain of the number of devices that may be connected to a line, as
determined by the total RENs, contact the local telephone company. For
products approved afte r July 23, 2001, the REN is part of the product
identifier that ha s the format US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a decimal point (e.g., 03 is a REN
of 0.3).
If your Hx8 Series card causes harm to the telephone network, the
telephone company may notify you in advance that temporary
discontinuance of service may be required. But if advance notice is not
practical, the telephone company will notify you as soon as possible.
Also, you will be advised of your right to file a complaint with the FCC if
you believe it is necessary.
Digium, Inc.Page 4
The telephone company may make changes in its facilities, equipment,
operations or procedures that could a ffect the operat ion of the equipment.
If this happens, the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted
service.
If you experience problems with your Hx8 Series card, contact Digium,
Inc. at +1.877.DIGIUM.1 (+1.877.344.486 1) for repair and/or warranty
information. If the equipment is causing harm to the telephone network,
the telephone company may request that you disconnect the equipment
until the problem is resolved.
Connection to party line se rvic e is subj ect to sta te ta rif fs. C ontact the state
public utility commission, public service commission, or corporation
commiss ion fo r information.
Federal Communications Commission Part 15
This device complies with Part 15 of FCC rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interferen ce, and (2) T h is dev ice mu s t accep t any in terference receiv ed,
including interf erence that may cause undesired operation.
Industry Canada
Notice: The Industry Canada label applied to the product (identified by
the Industry Canada logo or the “IC:” in front of the certification/
registration number) indicates that the Industry Canada technical
specifications were met.
Digium, Inc.Page 5
Echo Cancellation
Echo cancellers are normally not required in the Telecom PSTN because
geographic delays are acceptable where CPE return loss is maintained
within Telepermit limits. However, those privat e networks making use of
Voic e over IP technology are r equired to provide echo cancellation for all
voice calls. The combined effect of audio / VoIP conversion delay and IP
routing delay can cause an echo cancellation time of 64ms to be required.
Digium, Inc.Page 6
Introduction to Hx8 Series Documentation
This manual contains product information for the Hx8 Series card. Be
sure to refer to any supplementa ry documents or release notes that were
shipped with your equipment. The manual is organized in the following
manner:
Chapter/
Appendix
1
2
3
4
5
A
B
C
TitleDescription
OverviewIdentifies the card and type of modules you received
with your Hx8 Ser ies card. This chapte r covers
applicat ions and uses of the Hx8 Series card in the
real world.
Card InstallationProvides instructions for installing the card in your
PC, acquiring correct drivers, and checking dev ice
compatibility.
ConfigurationProvides examples for configuring dial plan options.
FXS, FXO, a nd BRI
Explained
Troublesh ootingExpla ins resolutions to common problems and
Pin AssignmentsLists the connectors and pi n as signments.
SpecificationsDetails card specifications.
Glossary and
Acronyms
Describes the FXO (Foreign Exchange Office), FXS
(Foreign Exchange Station), and BRI (Basic Rate
ISDN) modules and their significance.
frequentl y as ked questions per taining to card
installation and usage.
Defines terms related to this product.
Digium, Inc.Page 7
Symbol Definitions
Caution stat emen ts in dicate a c onditio n whe r e d amage to t he un it o r
its configuration could occur if operational procedures are not
followed. To reduce the risk of damage or injury, follow all steps or
procedures as instructed.
The ESD sym b o l in d i ca t es electrostat i c sen s i ti ve de vi ces. Observe
prec autions for handling devices. Wear a prop erly grounded
electrostatic discha rge (ESD) wrist strap while handling the devic e.
The Electrical Hazard Symbol indicates a possibili ty of electrical
shock when operat ing this unit in certain situations. To r educe the
risk of damage or injury, follow all steps or proc edures as
instructed.
Digium, Inc.Page 8
User Cautions
Warning
This card must be used with the PC lid screwed down.
Telecommunications network voltages exist inside the PC!
The PC must be shut down and telec ommunications line conne ction
shall be removed before opening the PC.
Electrical Shock
To re duce th e risk of injur y , damage to t he uni t or your equipment , do
not attempt to touch the modules while they are powered. The case
should be securely closed before power is applied to the unit.
Alarm Dialing Equipment
If your home has special ly wired alarm equ ipment connected to the
telephone line, ensure the installation of the Hx8 Series does not
disable your alarm equipment. If you have questions, consult your
telephone company or a qualified install er.
Servicing
Do not attempt to service this card unless specifically instructed to do
so. Do not attempt to remove the card from your equipment while
power is present. Refer ser vicing to qualified service personnel.
Water and Moisture
Do not spill liquids on this unit. Do not operate this equipment in a
wet environmen t.
Heat
Do not operate or store this product near heat sources such as
radiators, air ducts, areas subject to direct, intense sunlight, or other
products that produce heat.
Important Safety Instructions
Caution
To reduce the risk of fire, use only No. 26 AWG or larger
telecommunication wiring for network connections.
Digium, Inc.Page 9
User Cautions
Caution
This car d is not intended for home use. It must be used in restricted
access locations and installed in UL Listed I.T.E. only.
Static Electricity
To reduce the risk of damaging the unit or your equipment, do not
attempt to open the enclosure or gain access to areas where you ar e
not instructed to do so. Refer servicing to qualified service personnel.
Save these instructions for future reference.
Service Pe rsonnel Cauti on s
Warning
This card must be used with the PC lid screwed down.
Telecommunications network voltages exist inside the PC!
The PC must be shut down and telec ommunications line conne ction
shall be removed before opening the PC.
Electrical Shock
To re duce th e risk of injur y , damage to t he uni t or your equipment , do
not attempt to touch the modules while they are powered. The case
should be securely closed before power is applied to the unit.
Servicing
Disconnect telecommunications network cable before opening the
cover or remov in g th e ca rd from the m o th erboard.
Labeling
For safety reasons, only connec t equipment with a
Telecommunications Compliance label. This includes customer
equipment previously labelled Permitted or Certified.
Caution
Only connect r egula tory equipment (approv ed for use in your spe cific
country) to th e telecommunications network voltage circuit ports.
Digium, Inc.Page 10
Service Pe rsonnel Cauti on s
Caution
This car d is not intended for home use. It must be used in restricted
access locations and installed in UL Listed I.T.E. only.
Table A-1:RJ11 Telco Port Connector for FXO/FXS . . . . . . . . .90
Tabl e A-2:RJ11 Telco Port Co n necto r fo r BRI . . . . . . . . . . . . . .91
Tabl e A-3:RJ45 ISDN B RI S/T Po r t C o n necto r . . . . . . . . . . . . .92
Table B-4:Maximum Power Consumption by Component . . . . . 95
Table B-5:Maximum Power Consumption by Bundle. . . . . . . . .96
Digium, Inc.Page 16
Chapter 1
Overview
The Hx8 Series cards are versatil e devic es used for connecting your
phone network to the PSTN (Publi c Swit ched Telephone Network) world.
This is accompli shed through a nalog l ines c onnect ed to the F XO (Forei gn
Exchange Office) ports, digital lines connected to the BRI (Basic Rate
ISDN) ports, and phone handsets connected to the FXS (Foreign
Exchange Station) ports. The Hx8 Series cards allow Asterisk to connect
to your phone networ k, creating an office type telephony envir onment. In
addition, they can also improve voice quality in environments where
software echo cancellation is not sufficient by using hardware echo
cancellation on board.
Note: An FXO module cannot be used in combination with a BRI
module that is taking timing in TE mode on the same Hx8 Series card.
An FXO module can be used in comb ination with a BRI modul e tha t is
providing timing in NT mode on the same Hx8 Series card.
The Digium BRI module is compatible with Euro-ISDN. It is capable of
serving as a Terminal Equipment (TE) and/or Network Termination (NT)
device. When configured as an NT device, it is the source of BRI lines as
shown in Figure 1 and Figure 2.
Note: The Hx8 Series cards do not support North American BRI.
There are a variety of applications where the Hx8 Series cards (HA8 or
HB8) can prove useful. Examples are provided in the following figures.
Digiu m, In c . Page 17
Chapter 1: Overview
Figure 1: Sample Card Application for FXO / BRI
Digium, Inc.Page 18
Chapter 1: Overview
Figure 2: Sample Card Application for FXS / BRI
Digium, Inc.Page 19
Chapter 1: Overview
Echo-Cancellation
Users connecting the ir Hx8 Series cards to the PSTN or other devices are
likely to be placing calls that will result, at some point, in an unbalanced
4-wire/2-wire hybrid. The result of this hybrid is the reflection of a nearend echo to the calling party. Elimination of this echo is th e responsibility
of echo cancellation.
The Hx8 Series cards, unless otherwise equipped, utilize Asterisk to
perform software-based echo cancellation. Asterisk maintains a number
of open source ech o can c el lers . The s e open s o urce ech o can ce l le rs
provide a moderate level of echo cancellation, but are not capable of
dealing with higher levels of, or more advanced, echoes.
Digium recommends that those users concerned about echo cancellation
purchase the VPMADT032 hardware echo cancellation module. The
VPMADT032 may be combined with both the HA8 and HB8.
The VPMADT032 is desi gned to h andle up to 128m s of e cho cance llati on
across all channels and provides a G.168 echo cancellation solution.
Digium, Inc.Page 20
Chapter 1: Overview
What is Asterisk®?
Asterisk is th e world’s le ading open source telephony engine and tool kit.
Offering fle xibility unheard of in the world of proprietar y
communications, Asterisk empowers developers and integrators to create
advanced communication solutions...for free. Asterisk is r eleased as open
source under the GNU General Public License (GPL), and it is available
for download free of charge. Asterisk is the most popular open source
telephony software available, with the Aster isk Community being the top
influencer in VoIP.
Asterisk as a Phone Switch (PBX)
Asterisk can be configured as the core of an IP or hybrid PBX, switching
calls, managing routes, enabling features, and conne cting callers with the
outside world over IP, analog (POTS), and digital (T1/E1/J1/BRI)
connections.
Asterisk runs on a wide variety of opera ting systems including Linux,
Mac OS X, OpenBSD, FreeBSD, and Sun Solaris. It provides all of the
features you would exp ect from a PBX inclu ding many adva nced featu res
that are often associate d with high end (and high cost) proprietary PBXs.
Asterisk's archi tecture is designed for maximum flexibilit y and supports
Voice over IP in many protocols, and can interoperate with almost all
standards-base d telephony equipment using relatively inexpensive
hardware.
Asterisk as a Gateway
It can also be built out as the heart of a media gateway, bridging the
legacy PSTN to the expanding world of IP telephony. Asterisk’s modular
Digium, Inc.Page 21
Chapter 1: Overview
architecture a llows it to co nvert between a wide ran ge of communicat ions
protocols and media codecs.
Asterisk as a Feature/Media Server
Need an IVR? Asterisk’s got you covered. How about a conference
bridge? Yep. It’s in there. What about an automated at tendant? Asterisk
does that too. How about a replacement for your agi ng legacy voicemail
system? Can do. Unified messaging? No problem. Need a telephony
interface for your web site? Okay.
Asterisk in the Call Center
Asterisk has been adopted by call centers around the world based on its
flexibility. Call center and contact center developers have built complete
ACD systems based on Asterisk. Asterisk has also added new life to
existing call center solutions by adding remote IP agent capabilities,
advanced skills-based routing, predictive and bulk dialing, and more.
Asterisk in the Network
Internet Telephony Service Providers (ITSPs), Competitive Local
Exchange Ca rri ers (C LEC s ) an d eve n first -t ier incu m b en ts hav e
discovered the power of open source communications with Asterisk.
Feature servers, hosted services clusters, voicemail systems, and pre-paid
calling solution s, a ll based on Asterisk have helped reduce costs and
enabled flexibility.
Digium, Inc.Page 22
Chapter 1: Overview
Asterisk Everywhere
Asterisk has become the basis for thousands of communications
solutions. If you need to communicate, Asterisk is your answer. For more
information on Asteris k, visit http://www.asterisk.org or http://
www.digium.com.
Digium, Inc.Page 23
Chapter 2
Card Installation
This chapter provides the following information:
Unpacking the Card on page 25
Shipmen t Ins pec ti o n on page 26
Module Identification on page 26
Port Identi fica ti on on page 27
Applying a Port Identifica tion Label on page 32
Card Identification on page 33
Slot Compatibility on page 37
Hardware Installat ion on page 39
Connecting a Timing Cable on page 43
FXO, FXS, and BRI Connection on page 44
Software Installation on page 45
Installing Asteris k on page 49
Note: The Hx8 Series card installation instructions are written so that
they will apply to any card in the series. Example s and card specific
information are included as needed.
Digiu m, In c .Pa g e 2 4
Chapte r 2: C ar d In st a lla tion
Unpacking the Card
When you unpack your card, carefully inspect it for any damage that may
have occurred in shipment. If damage is suspected, file a claim with the
carrier and contact the reseller from which the card was purchased. If the
card was purchased direct from Digium, contact Digium Technical
Support at +1.256.428.6161. Keep the original shipping container to use
for future shipment or proof of damage during shipment.
Note: Only qualified service personnel should install the card. Users
should not attempt to perform thi s function themselves. The installer
must ensure that the equipment is permanently connected equipment,
pluggable type B or connecte d t o a socke t-outle t tha t has bee n checke d
to ensure that it is reliably earthed in accordance with the National
Electrica l Code.
This ca rd is in t en d e d fo r installatio n in a Restricted Access
Location (RAL) only.
Digium, Inc.Page 25
Chapte r 2: C ar d In st a lla tion
Shipment Inspection
The following items are includ ed in shipment of an Hx8 Series card:
Hx8 Series card (HA8 or HB8)
FXO, FXS, and/or BRI module(s), depending on configuration
4 or 8 Digium BRI RJ11-to-RJ45 cable s for BRI configurations only
Port identification labels
Note: After inspecting the shipment, Digium highly recommends that
you register the card for support eligibility. Please refer to Free Installation Support on page 89 for additional information on how to
obtain assistance from Digium Technical Support.
Module Identification
The Hx8 Series cards ship with FXO, FXS, and/or BRI modules in place.
These are identified by their color. Take a moment to identify which
modules were shipped with your card.
FXO (Foreign Exchange Office) modules are Red
FXS (Foreign Exchange Station) modules are Green
BRI (Basic Rate ISDN) modules are Blue
The Hx8 Series cards may also be combined with Digium’s hardwarebased echo canceller, model VPMADT032. See Figure 5 on page 30 for
an example of the HA8 card shown with the echo cancellation module.
Digium, Inc.Page 26
Chapte r 2: C ar d In st a lla tion
Port Identification
Each card consists of eight RJ11 ports located on the bracket. Each RJ11
port correlates to a single FXO or FXS channel, or to a single BRI span.
The ports are numbered in sequence from one to eight. The top port is
Port 1 and the bottom port is Port 8. See Figure 3 on page 28 for
appropriate ident ification of these ports. The port identif ication is the
same for all cards in this series.
It is important to identify the type and location of your Hx8 Series
modules. You will need this informat ion during the Asterisk
configuration.
The ports available for use on the Hx8 Series cards are not continuous.
The ports available for use depend upon the type of module used, and the
placement of the module on the card. The cards can acce pt 2 quad
modules, for a total of 8 ports. If single modules are used, only 2 single
modules can occupy the same spac e as a quad module. The single module
ports are identifi ed on the card and the ir corresponding RJ11 ports a re
identified belo w . Please refer to Figur e 5 on page 30 for an example using
a single module, and Figure 6 on page 31 for an example using quad
modules.
If a single module is used, the RJ11 port available for use will be the port
corresponding to the location of the module on the card. The following
ports correspond to the single module ports as shown in Figure 3.
RJ11 Port 1 is used by Single Module Port 1
RJ11 Port 2 is used by Single Module Port 2
RJ11 Port 5 is used by Single Module Port 5
RJ11 Port 6 is used by Single Module Port 6
Digium, Inc.Page 27
Chapte r 2: C ar d In st a lla tion
8
Power
Supply
Single Port 1
Single Port 2
Single Port 5
Single Port 6
Ports
1 (top)
through
8 (bottom)
Figure 3: HA8 Base Card with Single Port Identification
Digium, Inc.Page 28
Chapte r 2: C ar d In st a lla tion
8
Power
Supply
Ports
1 (top)
through
8 (bottom)
Quad Slot 1, Ports 1-4
Quad Slot 2, Ports 5-8
Figure 4: HA8 Base Card with Quad Port Identification
Digium, Inc.Page 29
Chapte r 2: C ar d In st a lla tion
Power
Supply
Ports
1 (top)
through
8 (bottom)
VPMADT032 Echo
Cancellation Module
Ports 1-4
Port 5
Digium, Inc.Page 30
Figure 5: HA8 Bundle with Single Module and Quad Module
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