Digium AA355 Quick Start Manual

Hardware Installation

1. Remove the AA355 from its box.

2. Place the AA355 in a location that will be secure

and where the AA355 will be able to operate

efﬁciently. Install the AA355 into a standard com-

puter rack or cabinet. Please refer to the AA355

Mounting Instructions section for more information.

3. Connect your AA355 to your data network.

Connect an Ethernet cable from your computer

network to the left-hand Ethernet socket on the rear

of the AA355.

4. Plug in the cables connecting your AA355 to the

PSTN and to one or more telephones. The

connections will be dependent on the Digium

telephony interface cards included with your AA355.

NOTICE: On this product,

the power cables serve as the disconnect device. In order to service the unit, the power cables must be disconnected.

5. Connect the AA355 power cables to the power

ports on the rear of the AA355 unit and then

connect the power cables to wall outlets. The

AA355 should automatically power itself to the on

position. If it did not, open the doors on the front of

the unit and depress the unit’s power button until

the power LED illuminates.

6. The hardware installation of your unit is now

complete. Please refer to the Software Quick Start

Guide on the rear of this sheet.

Mounting Instructions

The Digium® AA355 must be mounted into a standard

19” computer cabinet or rack and requires 3U of vertical

space. The rail kit for the AA355 is for round hole racks.

To mount the AA355, follow these instructions.

1. Begin installation by securing the sliding rails to the

AA355 chassis. To do this, ﬁrst extend each three-

piece rail kit until it locks. Depress the spring safety

lock to release the inner rail and then remove the

inner-rail from each of the two rail assemblies.

2. Attach the inner rails to the AA355 chassis using the

screws provided in the AA355 rail kit.

3. Locate 3U of available space in your server rack.

The outer rails of the rail kit use sliding brackets to

extend to the proper depth of your rack. Loosen the

bolts and slide the brackets to the depth of

your rack.

4. Attach the brackets and outer rails to your rack.

Take care to align each of the outer-rails on the

same vertical space.

5. Tighten the bolts on the outer-rails of the rail kit.

6. Slide the AA355 into the front of the rack and align

the inner-rails into the outer-rails. Make certain to

slide the AA355 completely into the rack until the

rails lock into position.

Thank you for your purchase of the

Digium

AA355 Appliance. This document

is your Quick Start Guide for the initial setup

and installation of the AA355. For questions

about setting up your Digium software product,

please refer to the reverse side of this sheet.

In the box you will ﬁnd:

The Digium AA355

AC power cable (Quantity: 2)

Bracket screws (4)

Sliding rack rails (2)

Installation media and literature

Digium’s Support Center, including Technical

Support contacts, Documentation and

Knowledge Base, may be visited online at

www.digium.com/en/supportcenter

Digium’s Policies, including Warranty and

Return procedures, may be viewed online at

www.digium.com/en/company/policies.php

Digium

AA355 Appliance

Quick Start Guide

You’ve purchased a PBX. Now what?

The AA355 was created with ease of use in mind.

You will ﬁnd that it is very easy to install and set up the

AA355. There are just a few simple steps needed to install

the appliance. To install and prepare your AA355 for use,

follow the steps in this document.

Changes or modiﬁcation to the unit not expressly approved by Digium could void the user’s authority to operate the equipment.

613-00008-A

Telephony Card Installation

The Digium® AA355 is designed to be used with up

to three Digium telephony interface cards from

the following list:

Digium TDM410

Digium TE122

Digium TDM800

Digium TE205/TE207

Digium TDM2400

Digium TE405/TE407

Digium B410P

To install Digium telephony cards, follow

the steps below.

1. Power down the AA355 (if it is running) by navigating

the front panel LCD and selecting “Shutdown PBX”.

Once the shutdown process has ﬁnished, unplug

the unit from its power source.

2. Make sure that you are grounded by attaching a

static strap to your wrist.

3. Remove the AA355 from its rack-mounted location.

4. Remove the AA355 case lid screws and then the

case lid.

5. Remove the PCI blank cover from the rear panel

corresponding to the hardware card slot you will

use. Note that only three slots are available

for customer use.

6. Insert the Digium card you have selected into the PCI

slot and secure it with a screw, noting which ports, if

any, are FXO (red) and which ports are FXS (green).

7. If your card has any FXS modules, you will also

need to connect a power cable from the AA355

power supply to the rear of the telephony card. In-

sert a 4-pin, 12 volt connector into the white plastic

connector on the rear of the card.

8. Replace the lid of the AA355 and return it to

its rack location.

9. Plug all outside phone lines to the FXO (red) ports

and connect all phones to the FXS (green) ports.

For more information on the Digium card(s) you have selected for your AA355, please refer to the card manual available at www.digium.com

Switchvox Administrator Manual:

www.digium.com/switchvox_manual

4. Register Your Switchvox PBX

In the Admin Suite, select Machine Admin > Product

Registration. Enter your contact information and

Registration Code. Your Registration Code is located

on the Switchvox CD-ROM case included with your

Switchvox Appliance. Please enter the 16-character

Code as four characters in each of four ﬁelds. (The

contact information you provide is useful if you need to

call on our technical support services). Click Submit,

and your Switchvox PBX is registered with Digium’s

registration management system.

5. Check for Software Updates

In the Admin Suite, select Machine Admin > Updates.

If the page says that no updates are available, then

you already have the newest version of the software.

If there is an update listed on the page, click the

Apply This Update button. The update is applied and

the system is restarted. Once you see the message

Successfully restarted your PBX software, you can go

on to the next step.

6. Create a SIP Phone Extension

If you purchased Switchvox with preconﬁgured SIP

phones, then go on to the next step. If you purchased

telephones separately, then you need to create a SIP

Phone extension so that you can make calls.

In the Admin Suite, select Extensions > Manage

Extensions. Click Create a New Extension. On the

resulting page, choose SIP Phone or SIP Adapter for

Analog Telephones (ATA) for the Extension Type, and

Default for the Extension Template.

Click Create a New Extension again. On the resulting

page, enter the basic information for an extension:

extension number, ﬁrst and last name, e-mail address,

and numeric password. Write down the new extension

number and password here for future reference, and

then click Save Extension Settings.

Extension: _____________________________________

Extension Password: ____________________________

You can set the length of your Switchvox extensions

using Extensions > Extension Settings.

7. Conﬁgure a SIP Telephone

If you purchased preconﬁgured SIP phones with

Switchvox, then you need to set up one of the phones

so that you can make calls. Connect the Ethernet cable

to the phone and to your network. Then connect the

power cable to the phone and a power outlet.

Switchvox

Quick Start Guide

Follow these instructions to install Switchvox and make your ﬁrst call!

1. Set up the Appliance

To set up your Switchvox Appliance, please follow the

instructions on the other side of this page.

2. Conﬁgure the Network for Switchvox

When the LCD Panel displays, press any key,

Switchvox is ready to be conﬁgured.

For details, see

www.digium.com/switchvox_networking

Press any key to display the Basic Server Functions.

Using the arrow keys, select Conﬁgure Network, then

press the green checkmark key (Enter). Select Set DHCP/

Static, then Enter. Select Static, then Enter. Select

Change IP Address, then use the Up/Down arrows to

set the IP Address assigned by your network admin-

istrator. When the IP Address is correct, press Enter.

Do the same for the Subnet Mask, Gateway, and DNS

Server. Once your network information is correct, select

Save Net Settings, then Enter. Select View System

Info, then Enter. Write down the URL that is displayed:

Switchvox Admin Suite URL:

_________________________________________________

3. Log into the Admin Suite

On a computer that is on the same network, open a

web browser and go to the URL from Step 2. Enter the

main administrator’s user name and password:

Default username: admin

Default password: admin

For the security of your Switchvox PBX, you should

change the password using Machine Admin >

Manage Admins.

If you did not purchase your phones preconﬁgured

with Switchvox, you can use the Phone Provisioning

option to conﬁgure them. If you choose not to use

Phone Provisioning, please refer to the documentation

for your telephones.

For details, see

www.switchvox.com/phone_provisioning

Once your phone is set up, check to see if it success-

fully contacted Switchvox: Select Diagnostics >

System Status, and check the SIP Phones section. If

your extension and phone are displayed in green, then

your phone is ready to call Switchvox.

8. Make a Call

Pick up the handset of your phone and dial 800.

This default extension rings a default Interactive Voice

Response (IVR) menu. The call should connect and you

should hear a recorded voice say “Congratulations,

Switchvox has been conﬁgured properly.”

Switchvox Administrator Manual:

www.digium.com/switchvox_manual

Before you begin using your Switchvox PBX

to make and receive calls

, it’s important that you

check for the latest software update (Step 5 of these

instructions). You don’t want to miss any of the

excellent feature updates that make your Switchvox

better, faster, and stronger! To go directly to the

Updates page in the Switchvox Admin Tool Suite,

select Machine Admin > Updates.

Check out Switchvox Product Addons

Product Addons improve and extend the power of

your Switchvox PBX. They offer new features, boost

the power of Switchvox, ﬁne-tune the quality of your

calls, and connect Switchvox with your favorite

everyday desktop applications.

Check out our web site to ﬁnd out what’s available:

www.switchvox.com/product_addons

Digium AA355 Quick Start Manual

Specifications and Main Features

Frequently Asked Questions

User Manual