Digitus HD NETWORK SURVEILLANCE CAMERA User Manual

HD NETWORK
SURVEILLANCE CAMERA
User Manual
IMPORTANT SAFEGUARD
All lead-free products offered by the company comply with the requirements of the European law on the Restriction of Hazardous Substances (RoHS) directive, which means our manufacture processes and products are strictly “lead-free” and without the hazardous substances cited in the directive.
The crossed-out wheeled bin mark symbolizes that within the European Union the product must be collected separately at the product end-of-life. This applies to your product and any peripherals marked with this symbol. Do not dispose of these products as unsorted municipal waste. Contact your local dealer for procedures for recycling this equipment.
Trademark Acknowledgements
iPhone® is the registered trademark of Apple Inc.
BlackBerry® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Used under license from Research In Motion Limited.
Android™ is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.
Microsoft, Windows, Internet Explorer, Mozilla Firefox, Google Chrome, Safari, QuickTime, Windows Mobile & Symbian mentioned in this document are the registered trademarks of their respective holders.
Disclaimer
We reserve the right to revise or remove any content in this manual at any time. We do not warrant or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of this manual. The content of this manual is subject to change without notice.
MPEG4 Licensing
THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE HTTP://WWW.MPEGLA.COM.
GPL Licensing
This product contains codes which are developed by Third-Party-Companies and which
are subject to the GNU General Public License (“GPL”) or the GNU Lesser Public License (“LGPL”).
The GPL Code used in this product is released without warranty and is subject to the
copyright of the corresponding author.
Further source codes which are subject to the GPL-licenses are available upon request.
We are pleased to provide our modifications to the Linux Kernel, as well as a few new
commands, and some tools to get you into the code. The codes are provided on the FTP site, and please download them from the following site or you can refer to your distributor.
TABLE OF CONTENTS
1. OVERVIEW ....................................................................................................................................... 1
1.1 Product features .......................................................................................................................................... 1
1.2 Package content .......................................................................................................................................... 1
1.3 Product Overview ........................................................................................................................................ 1
1.4 Rear Panel ................................................................................................................................................... 2
1.5 Status Indicator ............................................................................................................................................ 2
2. BEFORE USING YOUR NETWORK CAMERA ................................................................................ 3
3. ACCESSING THE CAMERA VIA VIDEO VIEWER ........................................................................... 4
3.1 Installing Video Viewer ................................................................................................................................ 4
3.2 Accessing the camera .................................................................................................................................. 4
3.3 Control panel overview ................................................................................................................................ 5
3.3.1 Simplified version (Default) .................................................................................................................... ....... 5
3.3.2 Full function version ............................................................................................................................ .......... 6
3.3.3 Main button overview ................................................................................................................................... . 6
3.4 Frequently-used functions ........................................................................................................................... 7
3.4.1 Record ................................................................................................................................................ .......... 7
3.4.2 Playback ............................................................................................................................................. .......... 7
3.4.3 Firmware upgrade ............................................................................................................. ............................ 8
3.4.4 E-Map ................................................................................................................................................. .......... 8
4. CAMERA CONFIGURATIONS VIA WEB BROWSER .................................................................... 13
4.1 Accessing the camera ................................................................................................................................ 13
4.2 Control panel overview .............................................................................................................................. 13
4.3 Face tracking configurations ...................................................................................................................... 15
4.4 Digital PTZ (DPTZ) operations .................................................................................................................. 15
4.5 System configuration menu ....................................................................................................................... 17
4.6 Network ...................................................................................................................................................... 18
4.6.1 Network ........................................................................................................................... ............................ 18
4.6.2 DDNS ........................................................................................................................................................ .. 18
4.6.3 SNTP ........................................................................................................................................................ .. 18
4.6.4 FTP ................................................................................................................................... .......................... 18
4.6.5 MAIL .................................................................................................................................... ....................... 19
4.6.6 SMS ............................................................................................................................................................ 19
4.6.8 Filter .................................................................................................................................................... ........ 20
4.6.9 UPnP ................................................................................................................................... ....................... 20
4.7 Camera ...................................................................................................................................................... 21
4.7.1 Camera ....................................................................................................................................................... 21
4.7.2 Preset .................................................................................................................................. ....................... 22
4.7.3 Cruise ............................................................................................................................. ............................ 22
4.7.4 Color ......................................................................................................................................................... .. 23
4.7.5 Time ................................................................................................................................... ......................... 24
4.7.6 LED ..................................................................................................................................................... ........ 24
4.7.7 Digital Smart Zoom ................................................................................................................. .................... 25
4.7.8 Face Tracking ............................................................................................................................... .............. 25
4.8 General ...................................................................................................................................................... 26
4.8.1 General ....................................................................................................................................................... 26
4.8.2 Server Log ................................................................................................................................................ .. 26
4.8.3 Online .................................................................................................................................. ....................... 26
4.8.4 Account .................................................................................................................................................. ..... 27
4.8.5 Trigger ........................................................................................................................................ ................. 28
4.8.8 Upgrade ..................................................................................................................................... ................. 29
APPENDIX 1 PRODUCT SPECIFICATIONS ...................................................................................... 30
APPENDIX 2 API ID APPLICATION FOR SMS MESSAGING ........................................................... 31
APPENDIX 3 BIT RATE TABLE FOR REFERENCE .......................................................................... 33
1
1. OVERVIEW
1.1 Product features
Powerful Remote Surveillance on Multiple Mobile Platforms
-- For mobile device platforms, iPad®, iPod®, iPhone®, BlackBerry®, Nokia® Symbian, Windows® Mobile & Android™ (with their built-in web browsers or EagleEyes)
-- For web browsers, Internet Explorer®, Mozilla Firefox®, Mac® Safari®, Google Chrome™ and Opera
-- For operating systems, Windows & Mac
-- For multiple device control, our CMS software, Video Viewer, is provided for free
1.3 Megapixel live MOS sensor HD 720p quality, allowing users to notice minor details more easily Multiple video streams selectable: H.264 / MPEG4 / MJPEG Motion detection and event notification functions Digital pan / tilt / zoom for more details checking White LED application to illuminate the scene manually, automatically, or scheduled by a timer Face tracking function for human face detection and tracking Microphone built-in for audio recording ONVIF standard supported to simplify system integration
1.2 Package content
Network camera □ Camera Bracket Installation Guide □ Adapter CD-ROM disc (including user manuals & CMS software “Video Viewer”)
1.3 Product Overview
2
1.4 Rear Panel
Ethernet
Ethernet: Connect your network cable.
DC 5V: Connect the supplied regulated power supply.
Reset: With the power connected, press to reset all parameters, including the IP
address to factory default settings. The camera will reboot after default reset. Please do not disconnect your
camera during the reset process.
1.5 Status Indicator
ICON
LAN connection status Internet connection status
System Status
During powering on Always on Always on Reset default
Blinking
(on 250 ms, off 250 ms) Always off
 Upgrade
Blinking
(on 250 ms, off 250 ms) Blinking (on 250 ms, off 250 ms)
 
Connection Status LAN connected Always on --
LAN disconnected
Blinking
(on 100 ms, off 500 ms) --

Internet connected -- Always on Internet disconnected
--
Blinking (on 100 ms, off 500 ms)

* LED blinking frequency -  LED on /  LED off
3
2. BEFORE USING YOUR NETWORK CAMERA
This network camera can be accessed via our supplied CMS software “Video Viewer”, the web
browser (such as “Microsoft Internet Explorer” or “Mozilla Firefox”), and smart phones with our
self-developed program “EagleEyes” installed depending on different using situations.
Note: For details about accessing network cameras via smart phones, please refer to
http://www.eagleeyescctv.com.
Before using the network camera, make sure:
1) You have installed the supplied CMS software, “Video Viewer”, or a web browser.
2) You have configured the network settings, and the network connection is fine.
For Video Viewer installation, please refer to “3.1 Installing Video Viewer” at page 4.
For network configurations, please refer to your installation guide.
To check or configure up to 16 surveillance devices simultaneously with the record function, please use
“Video Viewer”.
For details about using Video Viewer, please refer to “3. ACCESSING THE CAMERA VIA VIDEO
VIEWER” at page 4, and “4. CAMERA CONFIGURATION” at page 13.
To check or configure this network camera only, it’s recommended to use the web browser “Microsoft
Internet Explorer” or “Mozilla Firefox”.
For details about using the web browser, please refer to “
4. CAMERA CONFIGURATION” at page 13.
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3. ACCESSING THE CAMERA VIA VIDEO VIEWER
3.1 Installing Video Viewer
Step1: Place the supplied CD into your CD-ROM or DVD-ROM drive. The program will be
automatically run.
Step2: Click “Program” in the “Video Viewer” section to install Video Viewer, or click “Download The
Latest Version” under “Program” to download the latest version of Video Viewer from the
Internet (if your PC is connected to Internet).
Step3: Follow the on-screen instructions to finish the installation. When the installation is completed,
a shortcut icon “
” will be placed on your PC desktop.
3.2 Accessing the camera
Step1: Double-click “ ” on your PC desktop to open Video Viewer. By defaults, the “Address Book”
panel will be displayed on the right side of the control panel.
Step2: In “Address Book”, click “
” to key in the IP address, user name, password, and port
number of the camera you intend to connect.
OR
Click
to search the available IP address(es) of other camera(s) under the
same domain as your PC’s IP address. The found address(es) will be listed, and can be
added into the address book by clicking “
”.
Step3: Double-click the IP address you just added into the address book to log in. The live view is
displayed in the Video Viewer.
5
3.3 Control panel overview
Two control panels are available and can be switched depending on your using habit.
3.3.1 Simplified version (Default)
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3.3.2 Full function version
3.3.3 Main button overview
Button
Function Description
Simplified Full Function
Address Book
Click to show the predefined IP address(es). You can add, remove or search the IP address to log in the DVR remotely.
Miscellaneous
Control
Remote Config
Click to go to the detailed system configuration. For details, please refer to “4. CAMERA CONFIGURATION” at page 13.
Record Setting
Click to go to the detailed record setting. For details, please refer to “3.4.1 Record” at page 7.
Custom Setting
Click to choose the language of this program, or set the password when activating this program. The changes will take effect when this program is closed and executed again.
Log
Click to view all event and recording logs, search the desired log(s) by date, or playback the recording of the selected log.
/ /
Record /
Record Stop
Click to start / stop the manual recording.
The record button will be disabled when the reserved disk capacity set in “Record Setting” is larger than the current disk capacity. For details, please refer to “3.4.1 Record” at page 7.
Snapshot
Click to take a snapshot of the current view. The snapshot will be saved in the path you specified in “Record Setting”.
Information Click to show the current network connection details.
PTZ Control Click to enter the DPTZ control panel.
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3.4 Frequently-used functions
3.4.1 Record
To record remotely, click “ ” or “ “ ” to go to the “Record Setting” page.
In the “Record Setting” page, you can set the following items:
Record type Pre- / post-event record time (0~10 seconds) Record time setting Record path
Note: The record function will be disabled when the reserved disk capacity in “Reserved(MB)” is larger
than the current disk capacity in “Free(MB)”.
When “Manual” is checked, click “ ” or “ ” on the main control panel to start the manual recording immediately,
and the recordings will be saved in the location specified in “Record Path”.
When “Motion” and / or “Alarm” are checked, the recording function will be enabled for any motion or alarm event, and
the recordings will be saved in the location specified in “Record Path”.
3.4.2 Playback
To play a recording, click “ ” or “ ”, and select the “Record” tab. A list of all the recordings will be shown by
defaults, and you can also sort out the logs you want to speed up the search time.
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3.4.3 Firmware upgrade
This function is used when users need to upgrade the network camera for function scalability.
Note: Before using this function, make sure you have the correct upgrade files provided by your installer
or distributor.
Step1: Click “ ”, and select the IP address of your network camera in the address book.
Step2: Click “
” to show the upgrade page, “Update Server”.
Step3: Click “Add” to browse to the upgrade files.
Step4: Click “Upgrade Firmware” to start firmware upgrade.
Note: It takes a few minutes to finish the upgrade process. Do not disconnect the power during firmware
upgrade, or the upgrade may be failed. The camera will reboot after the upgrade.
Step5: Select the IP address of the camera and click “ ” again to check if the firmware is upgraded.
3.4.4 E-Map
Video Viewer is also a Central Management System (CMS) software, which allows network device control &
management for up to 16 devices simultaneously.
Note: Before using this function, make sure Video Viewer is connected to all the devices (up to 16) you
want to monitor.
E-Map is ONLY available when the control panel is switch to the full function version.
How to add an E-Map group
STEP1: In the simplified version, click “ ” to switch the control panel to the full function version, and click “ ” to enter
the E-Map page as follows.
Note: To know where the buttons are, please refer to “3.3.1 Simplified version (Default) at page 5, and
“3.3.2 Full function version” at page 6.
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STEP2: Right-click to show the shortcut menu on the top-left panel, and select the E-Map group you want to add. There
are three E-Map groups you can add: Google E-MAP, Single E-MAP, and Building E-MAP.
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