Digital Watchdog Snapit DWC-HV421D, Snapit DWC-HV421TIR Installation And Troubleshooting Manual

ABOUT MANUAL
Before installing and using the camera, please read this manual carefully. Be sure to keep it handy for future reference.
HD-SDI Vandal-Proof Dome Camera
DWC-HV421D
DWC-HV421TIR
08062014
PRECAUTIONS
FCC COMPLIANCE
Do not open or modify. Do not open the case except during maintenence and installation, for it may be dangerous and can cause damages. Do not put objects into the unit. Keep metal objects and flammable substances from entering the camera. It can cause fire, short-circuits, or other damages. Be careful when handling the unit. To prevent damages, do not drop the camera or subject it to shock or vibration. Do not install near electric or magnetic fields. Protect from humidity and dust. Protect from high temperature. Be careful when installing near the ceiling of kitchen or a boiler room, as the temperature may rise to high levels. Cleaning: To remove dirt from the case, moisten a soft cloth with a soft detergent solution and wipe. Mounting Surface: The material of the mounting surface must be strong enough to support the camera.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference. when the equipment is operated in a residential environment. This equipment generates, uses, and radiates radio frequency energy; and if it is not installed and used in accordance with the instruction manual, it may cause harmful interference to radio communications.
WARNING: Changes or modifications are not expressly approved by the manufacturer.
Adjusting the Camera’S Lens
TABLE OF CONTENTS
Introduction
Installation
Camera OSD Menu and Glossary
Troubleshooting
Warranty Information
Specifications
Features
Parts and Descriptions
Dimensions
Included Accessories
Easy Installations
Connecting to Monitors
4
5
6
7
8- 13
14
15
18-30
31
32-33
34-35
16
Adjusting the 3-Axis Gimbal
17
Controling the Camera’s OSD Remotely
FEATURES*
IP68 Certified (Waterproof)
Sony 1/2.8” CMOS Sensor Highest Resolution 2.1 Megapixels 720P / 1080P Mode Selectable
3.5~16mm Auto-Focus Lens
4.5X Optical Zoom Double Shutter WDR (Wide Dynamic Range) at 15fps 70ft Range IR with Intelligent Camera Sync [HV421TIR] Electronic Day and Night [HV421D] True Day and Night [HV421TIR] AGC / BLC / AWB 3D DNR (3D Digital Noise Reduction) Digital Zoom (0~112 level) HME/ HLMSK (Highlight Masking Exposure) Mirror & Image Flip Programmable Privacy Zone (30) & Motion Detection Dead Pixel Cancellation 12VDC Support Only Secondary Video-BNC Output
PART & DESCRIPTIONS*
2
8
7
4
12
9
5
6
1
11
10
3
1
Lens
3
2
Power input Connctor
12VDC Voltage
4
BNC (HD-SDI) + RS485
11
2nd Video Connector
5
Camera Control Board
12
Safety Wire
6
Bubble Dome
7
Upper Case
8
Flush Mount Case
9
Surface Mount Case
10
Assembly Screws
#8 - 32 x 0.75
Mounting Screws
w/o IR IR
DIMENSIONS IN MILLIMETERS (IN)*
101(3.98”)
137(5.39”)
17(0.67”)
28(1.1”)
54(2.13”)
98.8(3.89”)
121
(4.76”)
118.8
(46.8”)
139(5.47”)139(5.47”)
36(1.42”)
29(1.41”)
53.8(2.12”)
Flush Mount
Surface Mount
121
(4.76”)
INSIDE THE BOX*
Included with Snapit Vandal Dome Camera
1
2
3
4
5
6
7
User Manual Mounting Template 4 Machine Screw and 4 Dry Wall Anchors TORX-T20 Wrench
L-Wrench TORX-T20 Bolt Secondary Video-BNC Cable
7
8
SURFACE MOUNT INSTALLATION INSTRUCTIONS*
Use the camera’s mounting template or your camera to mark the holes as required.
Drill holes into the drywall and insert the drywall mounts into the holes.
Pull wires through and make connections.
If you need to keep the wiring within the camera housing, refer to the diagram below.
Mount the surface mount base (junction box) to the wall.
DC 12V
AC 24V
UTP
RS485
To use the side conduit, remove the security screw with the supplied
3.0mm Allen key, and unscrew the conduit plug.
Route wiring behind the inner posts (dark gray area).
DC 12V
AC 24V
UTP
RS485
1 2 3
4
9
Secure the three (3) assembly screws.
Adjust the camera’s position by using the 3-Axis Gimbal.
Tighten the three locking screws in with the L-Wrench to secure the cover dome over the camera.
Snap the camera module onto the base by aligning the red and black markings on the base and the camera module.
5
6 7 8
10
FLUSH MOUNT INSTALLATION INSTRUCTIONS*
For a flush mount housing, detach the surface mount base, which is also known as the junction box, from the flush mount base.
Use the mounting template to mark the holes for the screws and a larger hole for the top extruded component of the flush mount base.
The three assembly screws (ST4X35) fixed to the flush mount base should be used to mount the camera to the surface of the wall or ceiling.
ST4X35
Secure the three (3) assembly screws.
Adjust the camera’s position by using the 3-Axis Gimbal.
Tighten the three locking screws in with the L-Wrench to secure the cover dome over the camera.
1
2
3 4 5
11
WALL MOUNT INSTALLATION INSTRUCTIONS (optional)*
Check to see all parts are in the box.
Insert the wires from the camera through the wall mount housing.
Use the mounting template to make pilot holes. Use the dry wall anchors and woods screws to attach the assembly.
Attach the camera’s surface mount base (junction box) to the wall mount.
Connect all cables and snap the camera module onto the base.
Adjust the camera and secure the dome cover over the camera module.
1 2 3
4 5 6
Note: Mount sold separately.
12
PENDANT MOUNT INSTALLATION INSTRUCTIONS (optional)*
Check to see all parts are in the box.
Attach the top shield to the pendant mount.
Run all necessary cables from the ceiling to the mount.
Use the mounting template to make pilot holes. Use the dry wall anchors and wood screws to attach the assembly to the wall.
Connect all cables and verify camera is operating properly.
Attach the camera to the ceiling mount and secure the dome cover properly.
1 2 3
4 5 6
Note: Mount sold separately.
13
CORNER MOUNT INSTALLATION INSTRUCTIONS (optional)*
Check to see all parts are in the box.
Attach the two compression fittings to the corner bracket.
Attach the wall mount bracket to the corner mount using the machine screws.
Mount the camera assembly to the corner of the wall, using wall mount anchors and machine screws.
1 2
3 4
Note: Mount sold separately.
14
CONNECTING TO MONITORS*
Power Connection: 12VDC Voltage. All cameras are equipped with a second video output for on-site configuration.
Use the diagram below to connect to a Monitor or CRT Monitor properly.
DC 12V
CCTV Monitor
Monitor
300.0mm(11.8”)
Second Video Output
NO IRIR
15
CONTROLLING THE CAMERA’S OSD REMOTELY
DWC-HV421D and DWC-HV421TIR, combined with Digital Watchdog’s VMAX HD DVR offer the unique feature of controlling the camera’s OSD menu, focus and zoom all from the DVR with no additional cables other than the BNC cable.
To setup the camera for remote DVR controlling, make sure these steps are followed:
1. Go to the camera’s OSD menu and select ‘Proprty’. Make sure the camera is set to NDT-AUX Protocol.
2. If you have multiple DWC-HD cameras you want to connect to the same VMAX HD, be sure to assign each camera a different ID. See page 19 for more information.
3. On the DVR side, go to the main menu and select- Device- PTZ. Enter the channel of the camera you wish to setup. Make sure the ID you set in the DVR corresponds witht e ID you have assigned the camera.
4. Select “FASTRAXII COAX” in the DVR.
5.Please refer to the DVR’s manual for additional information on setup and camera control.
1 PROPERTY
CAMERA ID
TITLE(1-) DISPLAY PROTOCOL BAUDRATE RETURN
0
NONE NDT-AUX
----------
16
ADJUSTING THE CAMERA LENS*
Adjusting Auto Focus Lens
If pushing the OSD joystick to ‘UP’, the lens will start zoom-in. If pushing the OSD joystick to ‘DOWN’, the lens will start zoom-out. If you keep pushing the joystick, zoom in/out will be continuously operated.
When you find the right angle, take off your finger from the joystick and wait. The focus will be automatically adjusted.
UP
DOWN
17
ADJUSTING THE 3-AXIS GIMBAL*
The Gimbal mechanism yields maximum rotation and placement as show below.
Rotation 360
o
Panning 360
o
NO IR
IR
NO IR
IR
Tilting 90
o
NO IR
Tilting 75
o
IR
18
MODULE OSD MENU*
PROPERTY EXPOSURE LENS
FUNCTION IMAGE WDR/BLC
DAYNIGHT SET UP EXIT
CAMERA ID
0~255
TITLE
DISPLAY
NON, ID,, TITLE
PROTOCOL
--------------
NDT-AUX
BAUDRATE
RETURN
DZOOM
0~112
AWB
AUTO, AUTO_H, AUTO_L, PRESET, AUTO-ext, MANUAL (Kelvin, R-Gain, B-Gain)
PRIVACY
OFF, ON (30 masks, setup position, size, & color)
DNR
OFF, LOW, MIDDLE, HIGH
MOTION
OFF, ON (Resolution, Sensitivity)
RETURN
BRIGHTNESS
0~20
SHUTTER
AUTO, MANUAL (1/30~1/60000)
DSS
OFF, x2, x3, x4
AGC
0~20
RETURN
LENS TYPE
MANUAL, DC, AF
MODE
OUTDOOR,INDOOR/FLK,Deblur120,Deblur240
OPTIC ZOOM TELE, WIDE FOCUS MODE MANUAL, AUTO
FOCUSING FAR, NEAR
TIMER OFF, 1~10min TDN SYNC OFF, ON RETURN
CHROMA 0~20 SHARPNESS 0~10 MIRROR ON, OFF FLIP ON, OFF E-Edge ON, OFF HLMASK OFF, ON
(Level 0~20, Color)
COLOR SET
CONTRAST
Color1, Color2, Color3
NORMAL, HIGH, HIGHEST
HUE CONTROL
R-GAIN, B-GAIN
RETURN
DETECT DET OFF, ON (00~99, aa~ff)
2.0M MODE
1080P, 720P
720P MODE 60/50FPS, 30/25FPS LANGUAGE ENG, GER, CHN TDN TEST TEST OFF, TEST ON FACTORY SET YES, NO FREQ 60Hz, 50Hz TYPE
DOME, BOX, BULLET
FW_LOCK ON,OFF RETURN
MAX DR OFF, ON MODE OFF, BLC, WDR WDR_WGT 0~9 BLC OSD OFF, ON BLC POS-X 0~20 BLC POS-Y 0~20 BLC SIZ-X 0~20 BLC SIZ-Y 0~20 RETURN
TDN MODE
AUTO, COLOR, BW, LED
BW to C
0~10
C to BW
0~10
CDS SET
BW Low, BW High
RETURN
EXIT
No Save, Yes Save
RETURN
19
PROPERTY
1 PROPERTY
CAMERA ID
TITLE(1-) DISPLAY PROTOCOL BAUDRATE RETURN
0
NONE NDT-AUX
----------
CAMERA ID
You can define the camera’s ID no. from 0~255. For OSD control of multiple cameras, make sure to assign a different ID to each camera. See page 11 for more information.
0~255
(1-)
DISPLAY
You can select to display the camera’s ID or title on the video by selecting the appropriate option.
NONE, ID, TITLE
PROTOCOL
If you are connecting the camera to Digital Watchdog’s VMAXHD DVR, use the default Protocol- NDT-AUX. See page 11 for more information.
NDT-AUX
BAUDRATE
RETURN
9600 is default.-----------------
TITLE
You can give the camera a unique title 8 symbols long. To set the camera’s title, select from the following symbols: 0~9, A~Z, and space.
Example:
HDSDI123.
TITLE (1-H) H TITLE (2-D) HD TITLE (3-S) HDS TITLE (4-D) HDSD TITLE (5-I) HDSDI TITLE (5-1) HDSDI1 TITLE (6-2) HDSDI12 TITLE (8-3) HDSDI123
1 PROPEARTY
CAMERA ID
TITLE(1-H)
DISPLAY PROTOCOL BAUDRATE RETURN
1
HDSDI123
NONE PELCO-D 9600 BPS
20
EXPOSURE
2 EXPOSURE
BRIGHTNESS
SHUTTER DSS AGC RETURN
AUTO OFF
10
20
BRIGHTNESS
You can adjust the brightness of the image. The higher the number, the brighter the image. Default is 10.
0~20
SHUTTER
The shutter’s speed adjusts automatically based on the light available.
The shutter speed can be adjusted between 1/30 ~ 1/60000. Available options depend on the Lens-Mode. See page 17 for more information.
AUTO
MANUAL
DSS (Digital Slow Shutter)
The default is OFF. Choose x2,3,or x4 for slower shutter.
OFF, x2, x3, x4
AGC (Auto Gain Control)
Auto Gain Control automatically adjusts the video gain to enhance picture brightness in low light conditions.The higher number the better sensitivity. The default is 20.
0~20
RETURN
SHUTTER
LEVEL
RETURN
1/30
LENS MODE Available Shutter Speed
OUTDOOR 1/30~1/60000
INDOOR/FLK 1/30 Fixed
DEBLUR120 1/30~1/120
DEBLUR240 1/30~1/240
21
LENS
3 LENS
LENS TYHPE
MODE OPTIC ZOOM FOCUS MODE TIMER TDN SYNC RETURN
AF LENS DEBLUR120 T W AUTO OFF 00:00 OFF
LENS TYPE
AF LENS DC LENS MANUAL
Auto Focus Lens. Auto-iris Varifocal lens. Manual iris or Fixed board lens.
3 LENS
LENS TYHPE
MODE OPTIC ZOOM FOCUS MODE TIMER TDN SYNC RETURN
DC LENS DEBLUR120
If DC or Manual modes are selected, the following menu options will be disabled:
OPTIC ZOOM FOCUS MODE TIMER TDN SYNC
Offers full range of eletric shutter speed from 1/30~1/60000. Sets the shutter speed to 1/30. Use this Lens mode to avoid color rolling. Offers electric shutter speed from 1/30~1/120. Offers electric shutter speed from 1/30~1/240.
Zoom Range is adjustable from Tele to Wide. Available only if Lens Mode is set to AF. To adjust the optical zoom, move the joystick left and right until the desired zoom is achieved. Once the desired zoom is selected, the camera will auto-focus. See page 13 for zoom setup outside the OSD menu.
MODE
OPTIC ZOOM
OUTDOOR INDOOR/FLK DEBLUR120 DEBLUR240
Both DEBLUR120, DEBLUR240 help avoid motion blur in low light conditions.
22
LENS
When using Auto Focus Lens, Focus is adjusted automatically. If AUTO is selected, the camera will adjust the focus after every optical zoom adjustment. You can also set the camera to automatically adjust the focus based on a timer, from once every minute, up to every ten (10) minutes.
If you want to adjust the focus manually, select MANUAL. The TIMER menu will be replaced by the FOCUSING menu. The FOCUSING menu allows you to adjust the focus using the far/ near indicators. Use the josytick to achieve the desired focusing level.
If seleced, the focus will adjust automatically whenver the camera changes from B/W to Color and back.
FOCUS MODE
TDN SYNC
AUTO
MANUAL
OFF / ON
3 LENS
LENS TYHPE
MODE OPTIC ZOOM FOCUS MODE
TIMER
TDN SYNC RETURN
AF LENS DEBLUR120 T W AUTO
OFF 00:00
OFF
3 LENS
LENS TYHPE
MODE OPTIC ZOOM FOCUS MODE
FOCUSING
TDN SYNC RETURN
AF LENS DEBLUR120 T W MANUAL
N < - > F
OFF
23
Adjusts the amount of red in the image. Select from 0~20. The higher the number, the image will appear red. The lower the number, the image will appear green.
FUNCTION
4 FUNCTION
DZOOM
AWB PRIVACY DNR MOTION RETURN
0
AUTO OFF MIDDLE OFF
DZOOM
Digital Zoom function zooms to the center of the image by default. set the zoom level from 0~112.
0~112
AWB
White Balance is automatically adjusted.AUTO
R-GAIN
The color temperature level that will trigger the AWB. Select from LOW / MIDDLE / HIGH
KELVIN
White Balance is automatically adjusted when the Color temperature is high.
White Balance is automatically adjusted when the Color temperature is low.
AUTO_H
AUTO_L
White Balance is fixed with current setting.PRESET White Balance is manually adjusted.MANUAL
Select AUTO-ext mode when using external lighting like a hallogen.
AUTO-ext
MWB
KELVIN
R-GAIN B-GAIN RETURN
MIDDLE
10 10
If MANUAL mode is selected, define the following menu options:
B-GAIN
Adjusts the amount of blue in the image. Select from 0~20. The higher the number, the image will appear blue. The lower the number, the image will appear yellow.
24
FUNCTION
You can hide some parts of the screen for privacy purposes. A total of 30 privacy masks are available.
PRIVACY
OFF / ON
PRIVACY
ZONE NO
ZONE OP X-POS Y-POS X-SIZ Y-SIZ COLOR
TRANS RETURN
0~29 ON/OFF 0~57 0~31 0~60 0~34 CYN, GRN, MAG, RED, BLU, BLK, WHT, YEL 0~4
0~29ZONE NO Zone Display. ON/OFFZONE OP X-Position (0~57)X-POS Y-Position (0~31)Y-POS X-Size (0~60)X-SIZ Y-Size (0~34)Y-SIZ Privavy Masking Zone Color - CYN, GRN, MAG,
RED, BLU, BLK, WHT, YEL
COLOR
Transparency (0~4) Lower number means more transperant.
TRANS
To setup a Privacy Zone:
1. Go to function menu, and select Privacy ON. Enter the sub-menu. (All 30 masks will appear in their default position).
2. Select the zone number you want to adjust. Select from 0 (top left mask) to 29 (bottom right mask).
3. You can select to show or hide a specific mask by selecting the mask number, going to ZONE OP and selecting ON to display, OFF to hide. (Note: to hide all but one mask, go to each mask number except the one you want to display and select OFF).
4. Use the X-POS to adjust the horizontal location of the mask. Select 0 (far left) ~ 57 (far right).
5. Use the Y-POS to adjust the vertical location of the mask. Select 0 (top of the screen) ~ 31 (bottom of the screen).
6. Use the X-SIZ to adjust the width of the mask. Select 0 (no display) ~ 60 (screen-wide).
7. Use the Y-SIZ to adjust the length of the mask. Select 0 (no display) ~ 34 (screen-tall).
8. If necessary, adjust the color of the mask from the 8 options available.
9. You can adjust the transparency of the mask by selecting 0 (only the outline of the mask is visible) ~ 4 (the entire mask is visible). NOTE: if the mask’s transparency is set to 0, playback video will display the mask as an outline only, and the image behind the mask WILL be recorded.
25
Digital Noise Reduction reduces the noise/distortion on the screen in low light conditions, allowing a clear image at night. Sellect OFF / LOW / MIDDLE / HIGH.
OFF/ON
DNR
MOTION
RESOLUTION
Define the size an area with motion has to be to trigger the camera’s motion detection. The higher the number, the smaller the area with motion has to be to trigger the camera’s motion detection.
MOTION
RESOLUTION
SENSITIVITY RETURN
5
5
If selecting ON, define the following menu:
SENSITIVITY
Define the level of motion necessary to trigger the camera’s motion detection. The higher the number, the more delicate motion can be to trigger the camera’s motion detection.
FUNCTION
26
IMAGE
5 IMAGE
CHROMA
SHARPNESS MIRROR FLIP E-Edge HLMASK CONTRAST COLOR SET HUE CONTROL RETURN
7
5 OFF OFF OFF OFF NORMAL COLOR1
CHROMA
Chroma sets the quality of the color that embraces both hue and saturation. White, black and grays have 0 chroma. The higher numbers accentuate the brighter colors in the image. Default is 7.
0~20
MIRROR
Flips the image horizontally. OFF is the default.ON/OFF
FLIP
Flips the image vertically. OFF is the default.ON/OFF
E-Edge
Edge enhancement. If enabled, edges and fine lines will appear sharper in the image. ON/OFF
HLMASK
High Lux Masking masks ares in the image that are overly exposed to light.
If ON is selected, you can adjust the masking level and color. adjust the level from 0 (only areas with a lot of light will be masked)~10. You can also modify the mask’s color from the available 8 options - BLK, WHT, YEL, CYN, GRN, MAG, RED, and BLU
OFF
ON
SHARPNESS
Sets the image’s sharpness. The higher the number, the sharper lines and details will appear in the image. However, the sharper the image, the more digital noise will be visible.
0~10
HLMASK
LEVEL
COLOR RETURN
10
BLK
RETURN
27
IMAGE
CONTRAST
COLOR SET
HUE CONTROL
You can adjust the contrast level - Normal, High, and Highest.
50 ~180. Adjust the amount of red color in the image. The higher the number, the bolder warm colors will appear.
50 ~180. Adjust the amount of blue color in the image. The higher the number, the bolder cool colors will appear.
Color 1 is the default. If the color reproduction on the monitor is not to your satisfactory, try changing the color mode to Color2 or Color3.
NORMAL/ HIGH/ HIGHEST
COLOR 1,2,3
R-GAIN
B-GAIN
HUE CONTROL
R-GAIN
B-GAIN RETURN
80
80
RETURN
28
WDR/BLC
6 WDR/BLC
MAX DR
MODE WDR_WGT BLC OSD BLC POS-X BLC POS-Y BLC SIZ-X BLC SIZ-Y RETURN
OFF
OFF 5 OFF 5 5 9 9
BLC - Back Light Compensation. See information below. WDR - Wide Dynamic Range (If selected, camera will automatically adjust to 15 frames per second)
OFF/ ON
MODE
OFF/ BLC/ WDR
Enables the camera to capture clear images in the same frame, even when there are both very bright and very dark areas in the same field. The higher number, the wider the dynamic range. The default is 5.
Backlight compensation prevents subjects in defined areas from appearing too dark when backlighting is present.
If ON is selected, BLC Zone size and location is adjustable.
Adjusts BLC Horizontal Position. 0= far right side of the screen. 20= far left side of the screen.
WDR_WGT
BLC OSD
BLC POS-X
0~9
OFF / ON
0~20
Adjusts BLC Vertical Position. 0= bottom of the screen. 20= top of the screen.
BLC POS-Y
0~20
Adjusts the width of the BLC Masking area. 0= invisible. 20= screen-wide.
BLC SIZ-X
0~20
Adjusts the length of the BLC Masking area. 0= invisible. 20= screen-tall.
BLC SIZ-Y
0~20
RETURN
MAX-DR (Digital Wide Dynamic Range)
Digital Wide Dynamic Range provides clear images when a strong backlighting is present.
29
DAY&NIGHT
7 DAY&NIGHT
TDN
BW to C C to BW CDS SET RETURN
COLOR
5 5
BW LOW
TDN MODE
The camera switches between day and night automatically depending on the level of light.
AUTO
The camera always stays in day mode (Color).COLOR
The camera always stays in night mode (B/W).BW
LED mode is supported when using external LED light.
LED
BW to C
Adjusts the light level threshold at which the camera switches from night (BW) to day (Color). High number means the higher light level. This number should be LOWER than the value of Color to B/W.
0~9
C to BW
Adjusts the light level threshold at which camera switches from day (Color) to night (BW). High number means the lower light level. This number should HIGHER than the value of B/W to Color.
0~9
CDS SET
Adjusts the filter change signal level when using IR LEDs. BW HIGH is default.
BW LOW BW HIGH
RETURN
30
SETUP
8 SETUP
DEFECT DET
2.0M MODE 720P MODE LANGUAGE TDN TEST FACTORY SET GREQ TYPE F/W LOCK RETURN
OFF
1080P 60/50FPS ENG TEST OFF YES 60HZ(NTSC) BOX ON
DEFECT DET
2.0M MODE
Dead Pixel Cancellation automatically removes defective pixels in real time.
The camera offers the selction of 2 resolutions: 1080P and 720P.
OFF / ON
1080P / 720P
720P MODE
If resolution 720P is selected, the camera will automatically adjust to 30/25 frames per second. You can also select 60/50FPS if applicable.
60/50FPS 30/25FPS
LANGUAGE
Select a language for the OSD menu. Select: English, German, Chinese.
ENG/ GER/
CHN
FACTORY SET
NO is the default. If YES is selected, the camera’s settings will return to
factory default. Note that all personalized settings will be lost.
YES/ NO
FREQ
Selct 60HZ for NTSC, or 50HZ for PAL.
60HZ, 50HZ
TYPE
Set by manufacturer in the factory. Please do not change.
DOME, BOX, BULLET
FW_LOCK
RETURN
Firmware Lock Function. This feature is set by default to OFF. It is not
recommended to select ‘ON’.
OFF / ON
TDN TEST
True Day & Night test examines the TDN filter in the camera.
TEST OFF/ TEST ON
Consult your installer for setup and additional information.
Consult your installer for setup and additional information.
31
FOR NO VIDEO
FOR OUT-OF-FOCUS VIDEO
Before sending your camera for repair, check the following or contact our technical specialist.
Check the coaxial cable and make sure it is connected securely. Check the lens’ iris adjustment at the camera’s OSD menu. Check the power supply and make sure the camera has the proper voltage and current.
Check the clear dome cover and the lens for dirt or fingerprints. Use a soft cloth and gently clean. Check the lens’ manual focal and zoom adjustment. The use of a field test monitor is recommended.
TROUBLESHOOTING
32
WARRANTY INFORMATION*
Digital Watchdog (referred to as “the Warrantor”) warrants the Digital Watchdog Camera against defects in materials or workmanship as follows:
LABOR: For the initial five (5) years and one (1) year on IR LED from the original purchase date, if the camera is determined to be defective, the Warrantor will repair or replace the unit with a new or refurbished product at its option at no charge.
PARTS: In addition, the Warrantor will supply replacement parts for the initial five (5) years and one (1) year on IR LED.
To obtain warranty or out of warranty service, please contact a Technical Support Representative at 1-866-446-3595 Monday through Friday from 8:30AM to 8:00PM Eastern Standard Time.
A purchase receipt or other proof of the original purchase date is required before warranty service is rendered. This warranty only covers failures due to defects in materials and workmanship which arise during normal use. This warranty does not cover damage which occurs in shipment or failures which are caused by products not supplied by the Warrantor or failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, modification, faulty installation, set-up adjustments, improper antenna, inadequate signal pickup, maladjustment of consumer controls, improper operation, power line surge, improper voltage supply, lightning damage, rental use of the product or service by anyone other than an authorized repair facility or damage that is attributable to acts of God.
33
LIMITS AND EXCLUSIONS*
There are no express warranties except as listed. The warrantor will not be liable for incidental or consequential damages (including damage to recording media without limitation) resulting from the use of these products or arising out of any breach of the warranty. All express and implied warranties, including the warranties of merchantability and fitness for particular purpose, are limited to the applicable warranty period set forth above.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitatons on how long an implied warranty lasts, so the exclusions or limitations listed above may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state-to-state.
If the problem is not handled to your satisfaction, then write to the following address:
Digital Watchdog, Inc. ATTN: RMA Department 5436 W. Crenshaw Street Tampa, FL 33634
Service calls which do not involve defective materials or workmanship as determined by the Warrantor, in its sole discretion, are not covered. Costs of such service calls are the responsibility of the purchaser.
34
SPECIFICATIONS*
LENS
OPERATIONAL
VIDEO
Image Sensor 1/2.8” CMOS Sensor
Total Pixels 2000 (H) x 1241 (V)
Minimum Illumination F1.6 (30IRE): 0.1 Lux [Color]
F1.6 (30IRE): 0.01 Lux [B&W]
Horizontal Resolution 2.1 Megapixels (1920 x 1080) at 30fps
S/N Ratio 50dB (AGC off)
Synchronization Internal
Video Output HD-SDI, CVBS Analog
Focal Length 3.5-16mm
Lens Type Auto Focus
Brightness 0-20
Shutter AUTO / MANUAL / DEBLUR120 / DEBLUR 240 / OUTDOOR
Digital Slow Shutter OFF / X2 / X3 / X4
Auto Gain Control 0-20
Lens Type MANUAL / DC / AF
Lens Mde OUTDOOR/ INDOOR FLK/ DEBLUR120/ DEBLUR240
Auto White Balance AUTO / AUTO_H / AUTO_l / PRESET / MANUAL / AUTO_EXT
Privacy Zones OFF / ON (30 Programmable Zones)
IR Distance 70ft Range IR
35
SPECIFICATIONS*
ENVIRONMENTAL
OPERATIONAL
ELECTRICAL
MECHANICAL
Storage Temperature -20oC ~ 70oC (-4oF ~ 158oF)
Digital Noise Reduction OFF / LOW / MIDDLE / HIGH
Digital zoom 1~112
Chroma 0-20
Sharpness 0-10
Mirror & Flip OFF / ON
Highlight Mask OFF / ON
WDR / BLC OFF / WDR / BLC
Language ENGLISH / CHINESE / GERMAN
Operating Temperature -10oC ~ 50oC (14oF ~ 122oF)
Power Requirement DC12V Only (10V ~ 16V)
Power Consumption 2.0W, 166.7mA / LED ON 3.5W, 291.7mA
Operating Humidity Less than 90% (Non-Condensing)
Housing Material Aluminum
Dimensions
139 X 118.8 mm (∅5.47 X 4.7 in)
Dome Cover Material Polycarbonate
Weight 2.05 lbs
IP Rating IP68 (Protects against dust and immersion beyond 3ft.)
5436 W Crenshaw St. Tampa, FL 33634
Tel : 866-446-3595 / 813-888-9555
Fax : 813-888-9262
www.Digital-Watchdog.com
technicalsupport@dwcc.tv
Technical Support Hours : Monday-Friday
8:30am to 8:00pm EST
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