Digital Watchdog PTZ37X Quick Start Manual

Prepare the Camera

Connect and secure all necessary cables from
the inner box to all desired applications

Connect AC Power Adapter to the camera’s
Inner box. Make sure to connect positive and
negative lines in their corresponding locations.
Power Requirements: AC24V
Power Consumption: Heater Off: 24W, 1000mA,
Heater On: 57W, 2400mA

2

Connect BNC Coaxial cable to camera’s inner box.
Connect other end of the BNC cable to a DVR
or monitor.

4

Mount the Camera

Using the desired Wall or Ceiling Mount, secure camera’s Mounting Box
to wall/ ceiling.

Unscrew the top cover of the mounting box
and remove the protective plastic to expose
the four screw holes

4

Using the mounting box or the mounting template
mark on the wall or ceiling the locations for the
four bolts.

5

Using a drill, drill four holes for the bolts and
secure mounting box to wall/ceiling.

6

Remove PTZ mechanism from the upper housing.
To detach mechanism from upper housing,
press down and hold both black handles marked
‘A’ and ‘B’ on the camera mechanism.
Pull both handles up to detach the camera.

7

2

6 8

DIP Switch Setup

Using the DIP Switch in the inner box, setup the camera’s
Communication Protocol, Joystick Controller, and camera's ID.

ON

J

21 3 4 5 6 7 8

AUTO- Factory Default

1

ON

J

21 3 4 5 6 7 8

PELCO-D

2

ON

J

21 3 4 5 6 7 8

PELCO-P

3

ON

J

21 3 4 5 6 7 8

SAMSUNG

4

ON

J

21 3 4 5 6 7 8

PANASONIC

5

ON

J

21 3 4 5 6 7 8

GE(Kalatel)

6

ON

J

21 3 4 5 6 7 8

AD (American Dynamics)

7

ON

8J

21 3 4 5 6 7 8

2400 BPS

1

ON

8J

21 3 4 5 6 7 8

4800 BPS

2

ON

8J

21 3 4 5 6 7 8

9600 BPS - Factory Default

3

ON

8J

21 3 4 5 6 7 8

19200 BPS

4

38400 BPS

5

ON

8J

21 3 4 5 6 7 8

ON

8J

21 3 4 5 6 7 8

Communication

Protocol

Bit Rate

RS-485 Termination

Resistor

3

Camera’s ID

Using the bottom D P Switch, setup the
camera’s ID. By default, the camera’s D
is set as 1. Users can select 1~255 IDs
by turning switches ON or OFF.
Each switch has a numerical value. The
camera’s ID = the sum of all switches
that are turned ON.

!

If camera model includes the inner box inside the mounting
box, make sure all cables remain intact during installation

Connect power and initial testing

Connect the camera to the power and make sure it is operating
Properly.
Power Requirements: AC24V
Power Consumption: 24W, 1000mA, Heater On: 57W, 2400mA
When System Initialize screen appear, take note of the camera’s
protocol, Baud Rate and Address. This information will be necessary
to complete camera’s connection to a DVR or Keyboard Joystick.

When setup is complete, Home Position will show OK

!

This order of fastening the screws guarantees optimal
sealing and protects the camera from weather elements

INSTALLATION INSTALLATION INSTALLATION

!

Mounting Accessory for the DWC-PTZ37X is sold separately
with the camera’s wiring module. For wiring module in the
dome, see DWC-PTZ37XFM and DWC-PTZ37XAL models.

Thank you for purchasing Digital Watchdog’s Super Speed Dome PTZ Outdoor Dome Camera.
Before installing the camera, please verify your model and read this guide carefully.

20150121

The following items are included with the PTZ camera

Camera Module

Upper Housing

Covering Dome

Inner Box (Found in the upper

housing or mounting box)

Mounting Box (Sold Separately)

Protocol Setup Baud Rate Setup

RS485

Termination Resistor

ON

8J

21 3 4 5 6 7 8

Inner Box

Pass the cable connector from the inner box
through the upper housing pipe.
f inner box is located in the upper housing,
connect the desired mounting bracket and run
the wires through the bracket.

Screw the upper housing to the mounting box/
bracket. Turn the upper housing at least seven (7)
times to secure a tight connection.
For outdoor installation, wind the weatherproof tape
around the upper housing’s pipe.

9

Hook the safety wire to the safety hook on the
upper housing. Using the safety hanger, secure it
to the mounting box/ bracket.

Plug cable connector from the inner box
to the upper housing.

11

10

8

TEL: [phone]
www.Digital-Watchdog.com / [e-mail]
Technical Support Hours: Monday-Friday 9:00AM to 8:00PM EST

INSTALLATION

1

3 5 7

4

Analog PTZ Dome Camera

Quick Start Guide

x

37

Housing Safety

Cable Hanger

Waterproof Tape

Mounting
Template

Hexagonal Wrench

Anchor Bolt (4pcs)

Safety Wire

PTZ37X QSG

CD (Manual)

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the interference a this own
expense.

To disconnect power from the mains, pull out the mains cord plug.
When install the product, ensure that the plug is easily accessible.

Version 1.01

Connect the RS-485 wires to a terminal box
matching the inner box RS-485 terminals.
Connect the other end of the cable to a terminal
box matching the DVR or keyboard controller’s
RS-485 Terminals.

Make sure the two black handles marked ‘A’
and ‘B’ correspond with the ‘A’ and ‘B’ markings
on the sides of the upper housing.
Note: Before snapping the camera back into
the housing, make sure all cables are
properly secured.

13

Remove protecting gear from the camera’s lens

Connect the cover dome to the upper housing
by securing the safety wire.

15

Snap the camera mechanism back into the upper
housing.

Secure dome to camera by fastening the screws
on the dome in the order shown here.

18

f no adjustments need to be made to the
wiring, place the dome cover on the upper
housing.

17

PREPARATION INSTALLATION

14

12

AC

Adapter

INSTALLATION INSTALLATION

1st POS

1 CW direction

2 CCW direction

2nd POS

9

10

12

11 13

15

16

14

!

Please consult the manual for further instructions on how
to use a computer mouse to operate the OSD Menu

FUNCTI N SETUP

<PRESET SETUP>
<SCAN SETUP
<PATTERN SETUP
<GROUP SETUP>
SCHEDULE SETUP

BACK
EXIT

PRESET SETUP

PRESET NO.

EDIT SCENE

BACK
EXIT

UNDEFINED

EDIT SCENE -PRESET1

MOVE TO TARGET POSITION
[NEAR:SELECT/FAR:CANCEL]

/ x

PRESET SETUP

PRESET NO.

<

EDIT SCENE
LABEL
CLR PRESET
CAM ADJUST
ALARM OUT

BACK
EXIT

CANCEL
GENERAL

- - - -

A preset is a per-defined position for the camera. Users can setup 127
presets (1 ~ 128) excluding 95, which is reserved for menu access.
If a selected preset is already defined, the camera will move to the
per-defined position, and preset’s information will appear.
If a selected preset is not defined, UNIDENTIFIED will appear.

By using the scan function, you can make the camera to move
between

2 preset positions repeatedly.

When the scan function runs, the camera moves from the
preset assigned as the 1st point to the preset assigned as the
2nd point in CW(Clockwise) direction. Then the camera moves
from the preset assigned as the 2nd point to the preset
assigned as the 1st point in CCW(Counterclockwise) direction.
Users can setup 1~8 different scans.
To setup a scan, at least two (2) presets must be setup.

Pattern function is when a camera memorizes the path (mostly
curve path) created by a joystick controller and revives the
path exactly as it memorized for an assigned time.

4 Patterns are available and maximum 1000 communication
commands can be stored in a pattern.

FUNCTION SETUP

PRESET SETUP
<SCAN SETUP
PATTERN SETUP
<GROUP SETUP
SCHEDULE SETUP

BACK
EXIT

N

SCAN NO.
1

ST POS.

2ND POS.

SCAN SPEED
CLEAR SCAN

BACK
EXIT

1

NOT USED
NOT USED

30

/SEC

CANCEL

SE P

PRESET SETUP>
SCAN SETUP
<PATTERN SETUP>
GROUP SETUP
SCHEDULE SETUP

BACK
EXIT

PATTERN SETUP

PATTERN NO.

CLEAR PATTERN
<

EDIT PATTERN

BACK
EXIT

UNDEFINED
CANCEL

EDIT PATTERN 1

MOVE TO START POSITION
[NEAR:START/ FAR:CANCEL]

0 0 x1 E

A E 1

[NEAR:SAVE / FAR:DELETE]

0 0 x1 E

The group function allows you to run sequence of presets, pattern,
and/or scans. Maximum 8 group can be stored. Each group can
have

max 20 actions.

To setup a group, at least 1 preset, 1 scan, 1 pattern must be setup.

C E

PRESET SETUP>
SCAN SETUP
PATTERN SETUP>
GROUP SETUP
SCHEDULE SETUP>

BACK
EXIT

R E

GROUP NO.

CLEAR GROUP
<

EDIT GROUP>

BACK
EXIT

UNDEFINED
CANCEL

E

NO. ACTION NO. DWELL OPT

NONE

2 NONE
3 NONE
4 NONE
5 NONE

SAVE
CANCEL

[NEAR:EDIT ACT]
[FAR :EDIT END]

[ :

MOVE CURSOR

]

[ : CHANGE VAL.]

R

NO. ACTION NO. DWELL OPT
1

NONE

2 NONE
3 NONE
4 NONE
5 NONE

SAVE
CANCEL

The schedule function allows running an appropriate function
like preset, scan, pattern, group, home move at designated
day and time.
To setup a schedule, at least 1 Preset, 1 scan, 1 pattern, and 1
group should be setup.

FUNCTION SETUP

<PRESET SETUP
<SCAN SETUP
PATTERN SETUP
<GROUP SETUP
SCHEDULE SETUP

BACK
EXIT

SCHEDULE SETUP

MASTER ENABLE OFF
DAY TIME ACT NO ON
1

UNDEFINED

2 UNDEFINED
3 UNDEFINED
4 UNDEFINED
5 UNDEFINED
6 UNDEFINED
7 UNDEFINED
BACK

S S U

MASTER ENABLE OFF
DAY TIME ACT NO ON

ALL 00:00 HOM OFF

2 UNDEFINED
3 UNDEFINED
4 UNDEFINED
5 UNDEFINED
6 UNDEFINED
7 UNDEFINED
BACK

SCHEDULE SETUP

MASTER ENABLE ON
DAY TIME ACT NO ON

MON 0 :20 HOM ON

2 WED 07:00 PRS 1

2 ON

3 THU 11

:40 SCN 3 ON

4 ALL 1

2:00 SCN 1 ON

5 UNDEFINED
6 UNDEFINED
7 UNDEFINED
BACK

P ATTERN SETUP

SCHEDULE SETUP

In the Root Menu,
go to Function Setup> Preset Setup

Enter the Preset number you wish to modify and
select Edit Scene.

Move the camera to the desired position.
Using the mouse’s wheel, scroll near to save
location; scroll far to cancel all changes.

Once a Preset has been setup, users can edit it,
change the preset’s label, clear the preset’s previous
selections, adjust the camera’s settings, and setup an
alarm output.

Set up the 2 position for scan function.

f a selected preset is not defined, ‘UNDEF NED’

will be displayed as shown.

In the Root Menu,
go to Function Setup> Scan Setup

In the Root Menu,
go to Function Setup> Pattern Setup

By using joystick, move the camera
to the start position with appropriate
zoom. Using the mouse’s wheel,
scroll near to save and start recording,
or far to cancel all changes.

Move the camera using the Joystick controller
or the computer mouse in the desired pattern.
The total memory size is displayed in the form
of a bar. Using the mouse's wheel, scroll bear to save
pattern, or scroll far to cancel all changes.

Select the pattern number you wish to setup.
If a selected pattern is not defined, ‘UNDEFINED’
will be displayed as shown.

In the Root Menu,
go to Function Setup> Group Setup

Select the Group you wish to modify. If a group
is not defined, ‘UNDEFINED’ will be displayed
as shown.

Select the first action in the group.
Click with the mouse on the right side
of the screen to enter edit mode.

Using the mouse, click on the top and bottom of the
screen to scroll down the options. Select from
Preset, Pattern, Scan. Click on the right side of the
screen to save selection and move to the next tab to
the right.

Using the mouse, continue editing the desired
information. Enter the action’s number, Dwell
time between each action, and the number of
repetitions under OPT.

[ :

MOVE CURSOR

]

[ : CHANGE VAL.]

NO. ACTION NO. DWELL OPT

PATTERN 00:0

3

2 NONE
3 NONE
4 NONE
5 NONE

SAVE
CANCEL

When you finish setting up an ACTION,
press Near or Enter key to one-upper-level
menu. Move to the next action and repeat setup
as necessary. When you have completed entering
all desired actions, scroll near to save changes,
or far to cancel all changes.

NO. ACTION NO. DWELL OPT

PATTERN 00:0

3

2 NONE
3 NONE
4 NONE
5 NONE

SAVE
CANCEL

[NEAR:EDIT ACT]
[FAR :EDIT END]

In the Root Menu,
go to Function Setup> Schedule Setup

Select the schedule you wish to modify, and using the
mouse’s wheel, scroll near to enter Edit mode.

Select the days of the week you wish
to set for this schedule. Select from
All, WKD (Every day except Saturday
and Sunday), or Sun~Sat. When you are
done, click on the right corner of the screen
to move to the next edit section.

Continue to edit the time of the day, the act you wish
to run at that time (home, preset, pattern, scan, group),
select the act no for a specific action. When you are
complete, to enable the schedule select ON. Using
the mouse’s wheel, scroll near to save changes or far
to cancel.
To enable the camera to start running the schedules,
make sure the specific schedule is enabled, and
also MASTER ENABLE on the top of the screen is ON.

GROUP SETUPSCAN SETUPRESERVED PRESETS

OSD MENU

OSD MENU

TEL: [phone]
www.Digital-Watchdog.com / [e-mail]
Technical Support Hours: Monday-Friday 9:00AM to 8:00PM EST

Select Full Screen view on the selected PTZ camera

Right-Click the screen & Select ‘PTZ’

Le

Up

Down

Right

Preset 95

Preset 95 is reserved for starting the camera’s OSD menu.
For a complete list of all the reserved presets, see the PTZ37X’s
complete manual or page 14.

Accessing the OSD Menu

3

4

Right-Click the screen again, & select ‘Preset’

Enter 95 to access the OSD menu

5

Using mouse, click on area of the screen
labeled:
UP: to scroll up the menu
DOWN: to scroll down the menu
Left: Vertically move from one edit tab
to the one to its left
RIGHT: Vertically move from one
edit tab to the one to its right.

6

Some preset numbers are reserved to special functions.

Preset key + 95: Enters into OSD menu
Preset key + 131~134: Runs pattern function 1 ~ 4
Preset key + 141~148: Runs scan function 1 ~ 8
Preset key + 151~158: Runs group function 1 ~ 8
Preset key + 161~164: Sets relay 1~ 4 output to OFF
Set key + 161~164: Sets relay 1~ 4 output to ON
Preset key + 165: Sets auto cal bration to ON
Preset key + 166: Sets auto cal bration to OFF
Preset key + 167: Zoom proportional jog ON
Set key + 167: Zoom proportional jog OFF
Preset key + 170: Sets camera BLC mode to OFF
Preset key + 171: Sets camera BLC mode to HIGH
Preset key + 174: Sets camera focus mode to AUTO
Preset key + 175: Sets camera focus mode to MANUAL
Preset key + 176: Sets camera focus mode to SEMI-AUTO
Preset key + 177: Sets day & night mode to AUTO
Preset key + 178: Sets day & night mode to NIGHT
Preset key + 179: Sets day & night mode to DAY
Preset key + 190: Sets OSD display mode to AUTO (except privacy mask)
Preset key + 191: Sets OSD display mode to OFF (except privacy mask)
Preset key + 192: Sets OSD display mode to ON (except privacy mask)
Preset key + 193: Sets all privacy mask display to OFF
Preset key + 194: Sets all privacy mask display to ON
Preset key + 200: Sets digital zoom to ON
Preset key + 201: Sets digital zoom to OFF

1

2

To move to a sub-menu
Once you have selected the sub-menu
you want to enter, scroll the mouse’s
wheel forward.

To exit a sub-menu
When you have completed all desired modifications,
scroll the mouse’s wheel forward to save changes,
or backwards to return to the Root menu and cancel
all changes

7

PRESET SETUP