Digital Watchdog DW-VC16 series Troubleshooting Manual

BACKING UP FOOTAGE ON A VMAX™ SYSTEM

Step 1.

Make sure your mouse is plugged in the back. This will make the upcoming steps easier.

BACKING UP FOOTAGE ON A VMAX™ SYSTEM

Step 2.

Right click and select “Export” or “Backup” (depending on your model).

BACKING UP FOOTAGE ON A VMAX™ SYSTEM

Step 3.

1. Select the channels you wish to backup.

2. Select the start time and end time.

3. Checkmark “Add Backup Viewer” and press “Calculate.”

BACKING UP FOOTAGE ON A VMAX™ SYSTEM

Step 4.

Plug a USB thumb drive into the front of the DVR (this is why we have the mouse plugged
in the back!). Make note that your USB thumb drive needs to be formatted in Fat or Fat32
for the DVR to be able to read it.

BACKING UP FOOTAGE ON A VMAX™ SYSTEM

Step 5.

You will notice that after you pressed “Calculate” your file size auto-populated with
information. This is how much storage space your file will take. The DVR will back up a
maximum of up to 32GB at a time.

BACKING UP FOOTAGE ON A VMAX™ SYSTEM

Step 6.

Press “Scan” to allow the DVR to detect your thumb drive. It will display the name of your
thumb drive on the left and display how much free space is available on the thumb drive at
the bottom of the page.

BACKING UP FOOTAGE ON A VMAX™ SYSTEM

Step 7.

Give your file a name. The DVR will not allow you to save without assigning a name for it to
be filed under. (Optional: You can also give the file a password for protection, but it is not
required. Press the “Start” button after you’ve named the file.

BACKING UP FOOTAGE ON A VMAX™ SYSTEM

Step 8.

Allow your backup to complete. The length of time to back up depends on the size of the
file you are backing up. The next photo illustrates the different stages of the backup. After
the file completes the backup, press “OK.”

BACKING UP FOOTAGE ON A VMAX™ SYSTEM

Step 9.

Plug your USB thumb drive into a Windows® computer. Open the USB thumb drive and
you will see;

• The player folder

• The file you backed up (it will end in “.psf)

• The actual player

Double click the player icon and it will open the backup player.

BACKING UP FOOTAGE ON A VMAX™ SYSTEM

Step 10.

Click on the folder in the top left of the player.

BACKING UP FOOTAGE ON A VMAX™ SYSTEM

Step 11.

Select the file from your USB. If you backed up multiple files, you can select which one to
view from this screen. Press “Open” after you’ve made your selection.

BACKING UP FOOTAGE ON A VMAX™ SYSTEM

Step 12.

Your file will play immediately after selection. You will notice the time stamp, the
appropriate camera on the appropriate channel, and easy to use navigation on the bottom
of the screen to find specific times and incidents!