Before installing and using the camera, please read this manual carefully.
Be sure to keep it handy for future reference.
08062014
PRECAUTIONS
Do not open or modify.
Do not open the case except during maintenence and installation, for it may be dangerous and can
cause damages.
Do not put objects into the unit.
Keep metal objects and flammable substances from entering the camera.
It can cause fire, short-circuits, or other damages.
Be careful when handling the unit.
To prevent damages, do not drop the camera or subject it to shock or vibration.
Do not install near electric or magnetic fields.
Protect from humidity and dust.
Protect from high temperature.
Be careful when installing near the ceiling of kitchen or a boiler room, as the temperature may rise
to high levels.
Cleaning:
To remove dirt from the case, moisten a soft cloth with a soft detergent solution and wipe.
Mounting Surface:
The material of the mounting surface must be strong enough to support the camera.
FCC COMPLIANCE
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against
harmful interference. when the equipment is operated in a residential environment. This equipment
generates, uses, and radiates radio frequency energy; and if it is not installed and used in accordance
with the instruction manual, it may cause harmful interference to radio communications.
WARNING: Changes or modifications are not expressly approved by the manufacturer.
4.5X Optical Zoom
Double Shutter WDR (Wide Dynamic Range) at 15fps
70ft Range IR with Intelligent Camera Sync [HD421TIR]
Electronic Day and Night [HD421D]
True Day and Night [HD421TIR]
AGC / BLC / AWB
3D DNR (3D Digital Noise Reduction)
Digital Zoom (0~112 level)
HME/ HLMSK (Highlight Masking Exposure)
Mirror & Image Flip
Programmable Privacy Zone (30) & Motion Detection
Dead Pixels Cancellation
12VDC Support Only
Secondary Video-BNC Output
4
PART & DESCRIPTIONS*
2
3
7
w/o IR
1
8
5
4
6
IR
1
Lens
2
Power input Connctor
12VDC Voltage
3
BNC (HD-SDI) + RS485
4
Bubble Dome
5
Upper Case
6
Camera Control Board
7
2nd Video Connector
8
Mounting Screws
5
DIMENSIONS IN MILLIMETERS (IN)*
Surface Mount
108(4.25”)
40.5(1.59”)
96.8(3.81”)
56.3(2.21”)
Top View
108(4.25”)
6
89
(3.5”)
INSIDE THE BOX*
Included with Snapit Indoor Dome Camera
1
User Manual
2
Mounting Template
3
2 Machine Screw and 2 Dry Wall Anchors
4
Secondary Video-BNC Cable
4
7
SURFACE MOUNT INSTALLATION INSTRUCTIONS*
123
Squeeze the sides of the
camera and separate the
camera module from the
dome cover.
4
Pull wires through and make
connections. Then, mount the
camera to the wall using the
Use the camera’s mounting
template or your camera to
mark the holes as required.
23
Adjust the camera lens
position by using the 3-Axis
Gimbal.
included machine screws.
8
Drill holes into the drywall and
insert the drywall mounts into
the holes.
Snap the dome cover over
the camera module.
WALL MOUNT INSTALLATION INSTRUCTIONS (optional)*
123
Check to see all parts are in
the box.
45
Attach the base of the camera
to the wall mount with the
smaller machine screws.
Use the mount to mark the
pilot holes are required. Drill
holes into the drywall and
insert the drywall mounts.
Adjust the camera lens, and
snap the dome cover over
the camera module.
Note: Mount sold separately.
Secure the wall mount to the
wall using the mounting
screws.
9
CONNECTING TO MONITORS*
Use the diagram below to connect the camera to a Monitor or CRT Monitor.
DC 12V
NO IRIR
Second Video Output
Monitor
300.0mm(11.8”)
Power Connection: 12VDC Voltage
All cameras are equipped with a second video output for on-site configuration.
CCTV Monitor
10
CONTROLLING THE CAMERA’S OSD REMOTELY
DWC-HD421D and DWC-HD421TIR, combined with Digital Watchdog’s VMAX HD DVR offer
the unique feature of controlling the camera’s OSD menu, focus, and zoom from the DVR with
no additional cables other than the BNC cable.
To setup the camera for remote DVR contrlling:
1. Go to the camera’s OSD menu and select ‘Property’. Make sure the camera is set to NDT-AUX
Protocol.
2. If you have multiple Digital Watchdog HD-SDI cameras connected to the same VMAX HD, be sure to
assign each camera a different ID. See page 15 for more information.
3. On the DVR side, go to the main menu and select > Device > PTZ. Enter the channel of the camera
you wish to setup. Make sure the ID you set in the DVR corresponds with the camera’s ID.
the camera.
4. Select “FASTRAXII COAX” as the protocol in the DVR menu.
1 PROPERTY
CAMERA ID
TITLE(1-)
DISPLAY
PROTOCOL
BAUDRATE
RETURN
0
NONE
NDT-AUX
----------
Note: Please refer to the DVR’s manual for additional information on setup and camera control.
11
ADJUSTING THE CAMERA LENS*
Adjusting the Auto Focus Lens
Push the OSD joystick ‘UP’ to zoom-in.
Keep holding the joystick until the desired
zoom is achieved.
Release the joystick to stop zooming.
Once the joystick is released, the camera will
UP
DOWN
Note: The camera’s Auto-Focus process may take up to 30 seconds.
begin auto-focusing to adjust to the new
zoom position.
Push the OSD joystick ‘Down’ to zoom-out.
Keep holding the joystick until the desired
zoom is achieved.
Release the joystick to stop zooming.
Once the joystick is released, the camera will
begin auto-focusing to adjust to the new
zoom position.
12
ADJUSTING 3-AXIS GIMBAL*
The Gimbal mechanism yields maximum rotation and placement as show below.
CHROMA 0~20
SHARPNESS 0~10
MIRROR ON, OFF
FLIP ON, OFF
E-Edge ON, OFF
HLMASK OFF, ON
CONTRAST
COLOR SET
HUE CONTROL
RETURN
DETECT DET OFF, ON (00~99, aa~ff)
2.0M MODE
720P MODE 60/50FPS, 30/25FPS
LANGUAGE ENG, GER, CHN
TDN TEST TEST OFF, TEST ON
FACTORY SET YES, NO
FREQ 60Hz, 50Hz
TYPE
FW_LOCK ON,OFF
RETURN
(Level 0~20, Color)
NORMAL, HIGH, HIGHEST
Color1, Color2, Color3
1080P, 720P
DOME, BOX, BULLET
R-GAIN, B-GAIN
LENS TYPE
MANUAL, DC, AF
MODE
OUTDOOR,INDOOR/FLK,Deblur120,Deblur240
OPTIC ZOOM TELE, WIDE
FOCUS MODE MANUAL, AUTO
FOCUSING FAR, NEAR
TIMER OFF, 1~10min
TDN SYNC OFF, ON
RETURN
MAX DR OFF, ON
MODE OFF, BLC, WDR
WDR_WGT 0~9
BLC OSD OFF, ON
BLC POS-X 0~20
BLC POS-Y 0~20
BLC SIZ-X 0~20
BLC SIZ-Y 0~20
RETURN
EXIT
No Save, Yes Save
RETURN
14
PROPERTY
1 PROPERTY
CAMERA ID
TITLE(1-)
DISPLAY
PROTOCOL
BAUDRATE
RETURN
DISPLAY
NONE, ID, TITLE
PROTOCOL
NDT-AUX
BAUDRATE
RETURN
CAMERA ID
0~255
0
NONE
NDT-AUX
----------
TITLE
(1-)
You can select to display the camera’s ID or title on the video by selecting
the appropriate option.
If you are connecting the camera to Digital Watchdog’s VMAXHD DVR, use the default
Protocol- NDT-AUX. See page 11 for more information.
9600 is default.-----------------
You can define the camera’s ID no. from 0~255. For OSD
control of multiple cameras, make sure to assign a different
ID to each camera. See page 11 for more information.
You can give the camera a unique title 8 symbols long.
To set the camera’s title, select from the following symbols:
0~9, A~Z, and space.
Example:
TITLE (1-H) H
TITLE (2-D) HD
TITLE (3-S) HDS
TITLE (4-D) HDSD
TITLE (5-I) HDSDI
TITLE (5-1) HDSDI1
TITLE (6-2) HDSDI12
TITLE (8-3) HDSDI123
HDSDI123.
1 PROPEARTY
CAMERA ID
TITLE(1-H)
DISPLAY
PROTOCOL
BAUDRATE
RETURN
1
HDSDI123
NONE
PELCO-D
9600 BPS
15
EXPOSURE
2 EXPOSURE
BRIGHTNESS
SHUTTER
DSS
AGC
RETURN
AUTO
OFF
DSS (Digital Slow Shutter)
OFF, x2, x3, x4
AGC (Auto Gain Control)
0~20
RETURN
10
20
The default is OFF.
Choose x2,3,or x4 for slower shutter.
Auto Gain Control automatically adjusts the video gain to enhance picture
brightness in low light conditions.The higher number the better sensitivity.
The default is 20.
BRIGHTNESS
0~20
You can adjust the brightness of the image.
The higher the number, the brighter the image.
Default is 10.
SHUTTER
AUTO
MANUAL
SHUTTER
LEVEL
RETURN
The shutter’s speed adjusts automatically based on
the light available.
The shutter speed can be adjusted between 1/30 ~
1/60000. Available options depend on the Lens-Mode.
See page 17 for more information.
1/30
LENS MODE Available Shutter Speed
OUTDOOR 1/30~1/60000
INDOOR/FLK 1/30 Fixed
DEBLUR120 1/30~1/120
DEBLUR240 1/30~1/240
16
LENS
3 LENS
LENS TYHPE
MODE
OPTIC ZOOM
FOCUS MODE
TIMER
TDN SYNC
RETURN
MODE
OUTDOOR
INDOOR/FLK
DEBLUR120
DEBLUR240
AF LENS
DEBLUR120
T W
AUTO
OFF 00:00
OFF
LENS TYPE
AF LENS
DC LENS
MANUAL
3 LENS
LENS TYHPE
MODE
OPTIC ZOOM
FOCUS MODE
TIMER
TDN SYNC
RETURN
Offers full range of eletric shutter speed from 1/30~1/60000.
Sets the shutter speed to 1/30. Use this Lens mode to avoid color rolling.
Offers electric shutter speed from 1/30~1/120.
Offers electric shutter speed from 1/30~1/240.
Both DEBLUR120, DEBLUR240 help avoid motion blur in low light conditions.
Auto Focus Lens.
Auto-iris Varifocal lens.
Manual iris or Fixed board lens.
If DC or Manual modes are selected,
DC LENS
DEBLUR120
the following menu options will be disabled:
OPTIC ZOOM
FOCUS MODE
TIMER
TDN SYNC
OPTIC ZOOM
Zoom Range is adjustable from Tele to Wide.
Available only if Lens Mode is set to AF. To adjust the optical zoom, move the joystick
left and right until the desired zoom is achieved.
Once the desired zoom is selected, the camera will auto-focus.
See page 13 for zoom setup outside the OSD menu.
17
LENS
FOCUS MODE
AUTO
MANUAL
When using Auto Focus Lens, Focus is adjusted automatically. If AUTO is selected,
the camera will adjust the focus after every optical zoom adjustment.
You can also set the camera to automatically adjust the focus based on a timer,
from once every minute, up to every ten (10) minutes.
If you want to adjust the focus manually, select MANUAL.
The TIMER menu will be replaced by the FOCUSING menu.
The FOCUSING menu allows you to adjust the focus using the far/ near indicators.
Use the josytick to achieve the desired focusing level.
3 LENS
LENS TYHPE
MODE
OPTIC ZOOM
FOCUS MODE
TIMER
TDN SYNC
RETURN
TDN SYNC
OFF / ON
18
3 LENS
AF LENS
DEBLUR120
T W
AUTO
OFF 00:00
OFF
LENS TYHPE
MODE
OPTIC ZOOM
FOCUS MODE
FOCUSING
TDN SYNC
RETURN
AF LENS
DEBLUR120
T W
MANUAL
N < - > F
OFF
If seleced, the focus will adjust automatically whenver the camera changes
from B/W to Color and back.
FUNCTION
4 FUNCTION
DZOOM
AWB
PRIVACY
DNR
MOTION
RETURN
MWB
KELVIN
R-GAIN
B-GAIN
RETURN
0
AUTO
OFF
MIDDLE
OFF
MIDDLE
DZOOM
0~112
Digital Zoom function zooms to the center of the
image by default. set the zoom level from 0~112.
AWB
White Balance is automatically adjusted.AUTO
AUTO_H
AUTO_L
AUTO-ext
If MANUAL mode is selected, define the following menu options:
KELVIN
10
10
R-GAIN
B-GAIN
White Balance is automatically adjusted when
the Color temperature is high.
White Balance is automatically adjusted when
the Color temperature is low.
White Balance is fixed with current setting.PRESET
White Balance is manually adjusted.MANUAL
Select AUTO-ext mode when using external
lighting like a hallogen.
The color temperature level that will trigger the AWB.
Select from LOW / MIDDLE / HIGH
Adjusts the amount of red in the image.
Select from 0~20. The higher the number, the
image will appear red.
The lower the number, the image will appear
green.
Adjusts the amount of blue in the image.
Select from 0~20. The higher the number, the
image will appear blue.
The lower the number, the image will appear
yellow.
19
FUNCTION
PRIVACY
OFF / ON
PRIVACY
ZONE NO
ZONE OP
X-POS
Y-POS
X-SIZ
Y-SIZ
COLOR
TRANS
RETURN
To setup a Privacy Zone:
1. Go to function menu, and select Privacy ON. Enter the sub-menu. (All 30 masks will appear in their
default position).
2. Select the zone number you want to adjust. Select from 0 (top left mask) to 29 (bottom right mask).
3. You can select to show or hide a specific mask by selecting the mask number, going to ZONE OP and
selecting ON to display, OFF to hide. (Note: to hide all but one mask, go to each mask number except
the one you want to display and select OFF).
4. Use the X-POS to adjust the horizontal location of the mask. Select 0 (far left) ~ 57 (far right).
5. Use the Y-POS to adjust the vertical location of the mask. Select 0 (top of the screen) ~ 31 (bottom of
the screen).
6. Use the X-SIZ to adjust the width of the mask. Select 0 (no display) ~ 60 (screen-wide).
7. Use the Y-SIZ to adjust the length of the mask. Select 0 (no display) ~ 34 (screen-tall).
8. If necessary, adjust the color of the mask from the 8 options available.
9. You can adjust the transparency of the mask by selecting 0 (only the outline of the mask is visible) ~ 4 (the
entire mask is visible). NOTE: if the mask’s transparency is set to 0, playback video will display the mask
as an outline only, and the image behind the mask WILL be recorded.
You can hide some parts of the screen for privacy purposes. A total of 30 privacy masks
are available.
Zone Display. ON/OFFZONE OP
X-Position (0~57)X-POS
Y-Position (0~31)Y-POS
X-Size (0~60)X-SIZ
Y-Size (0~34)Y-SIZ
Privavy Masking Zone Color - CYN, GRN, MAG,
RED, BLU, BLK, WHT, YEL
Transparency (0~4)
Lower number means more transperant.
20
FUNCTION
DNR
Digital Noise Reduction reduces the noise/distortion on the screen in low light conditions, allowing a
clear image at night.
Sellect OFF / LOW / MIDDLE / HIGH.
MOTION
OFF/ON
RESOLUTION
SENSITIVITY
If selecting ON, define the following menu:
Define the size an area with motion has to be to trigger the camera’s motion detection.
The higher the number, the smaller the area with motion has to be to
trigger the camera’s motion detection.
Define the level of motion necessary to trigger the camera’s motion detection.
The higher the number, the more delicate motion can be to trigger the camera’s motion
detection.
MOTION
RESOLUTION
SENSITIVITY
RETURN
5
5
21
IMAGE
5 IMAGE
CHROMA
SHARPNESS
MIRROR
FLIP
E-Edge
HLMASK
CONTRAST
COLOR SET
HUE CONTROL
RETURN
5
OFF
OFF
OFF
OFF
NORMAL
COLOR1
CHROMA
0~20
7
Chroma sets the quality of the color that embraces both
hue and saturation. White, black and grays have 0 chroma.
The higher numbers accentuate the brighter colors in the
image. Default is 7.
SHARPNESS
0~10
Sets the image’s sharpness. The higher the number,
the sharper lines and details will appear in the image.
However, the sharper the image, the more digital
noise will be visible.
MIRROR
Flips the image horizontally. OFF is the default.ON/OFF
E-Edge
HLMASK
OFF
ON
RETURN
22
FLIP
Flips the image vertically. OFF is the default.ON/OFF
Edge enhancement. If enabled, edges and fine lines will appear sharper in the image. ON/OFF
High Lux Masking masks ares in the image that
are overly exposed to light.
If ON is selected, you can adjust the masking level
and color. adjust the level from 0 (only areas with a
lot of light will be masked)~10.
You can also modify the mask’s color from the available
8 options - BLK, WHT, YEL, CYN, GRN, MAG, RED,
and BLU
HLMASK
LEVEL
COLOR
RETURN
BLK
10
IMAGE
CONTRAST
NORMAL/ HIGH/ HIGHEST
COLOR SET
COLOR 1,2,3
HUE CONTROL
R-GAIN
B-GAIN
You can adjust the contrast level - Normal, High, and Highest.
Color 1 is the default. If the color reproduction on the monitor is not
to your satisfactory, try changing the color mode to Color2 or Color3.
50 ~180. Adjust the amount of red color in the image. The higher the number,
the bolder warm colors will appear.
50 ~180. Adjust the amount of blue color in the image. The higher the number,
the bolder cool colors will appear.
Digital Wide Dynamic Range provides clear
images when a strong backlighting is present.
MODE
OFF/ BLC/ WDR
BLC - Back Light Compensation. See
information below.
WDR - Wide Dynamic Range (If selected, camera
will automatically adjust to 15 frames per second)
WDR_WGT
0~9
Backlight compensation prevents subjects in defined areas from
appearing too dark when backlighting is present.
If ON is selected, BLC Zone size and location is adjustable.
Adjusts BLC Horizontal Position.
0= far right side of the screen. 20= far left side of the screen.
Adjusts BLC Vertical Position.
0= bottom of the screen. 20= top of the screen.
Adjusts the width of the BLC Masking area.
0= invisible. 20= screen-wide.
Adjusts the length of the BLC Masking area.
0= invisible. 20= screen-tall.
Enables the camera to capture clear images in the
same frame, even when there are both very bright
and very dark areas in the same field.
The higher number, the wider the dynamic range.
The default is 5.
24
DAY&NIGHT
7 DAY&NIGHT
TDN
BW to C
C to BW
CDS SET
RETURN
BW to C
0~9
C to BW
0~9
CDS SET
BW LOW
BW HIGH
RETURN
TDN MODE
COLOR
BW LOW
5
5
AUTO
LED
Adjusts the light level threshold at which the camera switches from night (BW) to day (Color).
High number means the higher light level. This number should be LOWER
than the value of Color to B/W.
Adjusts the light level threshold at which camera switches from day (Color) to night (BW).
High number means the lower light level. This number should HIGHER
than the value of B/W to Color.
Adjusts the filter change signal level when using IR LEDs.
BW HIGH is default.
The camera switches between day and night
automatically depending on the level of light.
The camera always stays in day mode (Color).COLOR
The camera always stays in night mode (B/W).BW
LED mode is supported when using external LED
light.
25
SETUP
8 SETUP
DEFECT DET
2.0M MODE
720P MODE
LANGUAGE
TDN TEST
FACTORY SET
GREQ
TYPE
F/W LOCK
RETURN
TDN TEST
TEST OFF/ TEST ON
FACTORY SET
YES/ NO
FREQ
60HZ, 50HZ
TYPE
DOME, BOX, BULLET
FW_LOCK
OFF / ON
RETURN
OFF
1080P
60/50FPS
ENG
TEST OFF
YES
60HZ(NTSC)
BOX
ON
DEFECT DET
OFF / ON
Dead Pixel Cancellation automatically
removes defective pixels in real time.
Consult your installer for setup and additional
information.
2.0M MODE
1080P / 720P
The camera offers the selction of 2 resolutions:
1080P and 720P.
720P MODE
60/50FPS
30/25FPS
If resolution 720P is selected, the camera will
automatically adjust to 30/25 frames per second.
You can also select 60/50FPS if applicable.
LANGUAGE
ENG/ GER/
CHN
True Day & Night test examines the TDN filter in the camera.
Consult your installer for setup and additional information.
NO is the default. If YES is selected, the camera’s settings will return to
factory default. Note that all personalized settings will be lost.
Selct 60HZ for NTSC, or 50HZ for PAL.
Set by manufacturer in the factory. Please do not change.
Firmware Lock Function. This feature is set by default to OFF. It is not
recommended to select ‘ON’.
Select a language for the OSD menu. Select:
English, German, Chinese.
26
TROUBLESHOOTING
Before sending your camera for repair, check the following or contact our technical specialist.
FOR NO VIDEO
Check the coaxial cable and make sure it is connected securely.
Check the lens’ iris adjustment at the camera’s OSD menu.
Check the power supply and make sure the camera has the proper voltage and current.
FOR OUT-OF-FOCUS VIDEO
Check the clear dome cover and the lens for dirt or fingerprints. Use a soft cloth and gently clean.
Check the lens’ manual focal and zoom adjustment. The use of a field test monitor is recommended.
27
WARRANTY INFORMATION*
Digital Watchdog (referred to as “the Warrantor”) warrants the Digital Watchdog Camera against defects
in materials or workmanship as follows:
LABOR: For the initial two (2) years and one (1) year on IR LED from the original purchase date,
if the camera is determined to be defective, the Warrantor will repair or replace the unit with a new
or refurbished product at its option at no charge.
PARTS: In addition, the Warrantor will supply replacement parts for the initial two (2) years and
one (1) year on IR LED.
To obtain warranty or out of warranty service, please contact a Technical Support Representative at
1-866-446-3595 Monday through Friday from 8:30AM to 8:00PM Eastern Standard Time.
A purchase receipt or other proof of the original purchase date is required before warranty service
is rendered. This warranty only covers failures due to defects in materials and workmanship which
arise during normal use. This warranty does not cover damage which occurs in shipment or failures
which are caused by products not supplied by the Warrantor or failures which result from accident,
misuse, abuse, neglect, mishandling, misapplication, alteration, modification, faulty installation,
set-up adjustments, improper antenna, inadequate signal pickup, maladjustment of consumer
controls, improper operation, power line surge, improper voltage supply, lightning damage, rental
use of the product or service by anyone other than an authorized repair facility or damage that is
attributable to acts of God.
28
LIMITS AND EXCLUSIONS*
There are no express warranties except as listed. The warrantor will not be liable for incidental
or consequential damages (including damage to recording media without limitation) resulting
from the use of these products or arising out of any breach of the warranty. All express and
implied warranties, including the warranties of merchantability and fitness for particular purpose,
are limited to the applicable warranty period set forth above.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or
limitatons on how long an implied warranty lasts, so the exclusions or limitations listed above
may not apply to you. This warranty gives you specific legal rights, and you may also have other
rights that vary from state-to-state.
If the problem is not handled to your satisfaction, then write to the following address:
Digital Watchdog, Inc.
ATTN: RMA Department
5436 W. Crenshaw Street
Tampa, FL 33634
Service calls which do not involve defective materials or workmanship as determined by the
Warrantor, in its sole discretion, are not covered. Costs of such service calls are the responsibility
of the purchaser.
29
SPECIFICATIONS*
VIDEO
Image Sensor 1/2.8” CMOS Sensor
Total Pixels 2000 (H) x 1241 (V)
Synchronization Internal
Horizontal Resolution 2.1 Megapixels (1920 x 1080) at 30fps