Digital Watchdog DW-BJER4U160T-LX, DW-BJER3U120T-LX, DW-BJER2U80T-LX, DW-BJER2U60T-LX, DW-BJER4U320T Quick Start Guide
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Quick Start Guide
State of the art hyper-optimized video management platform designed for ease, speed and efciency.
Blackjack® E-RACK — Up to 128 2.1MP Cameras (1080p True HD Resolution)
DW-BJER2U DW-BJER3U DW-BJER4U
DW-BJER4U
DW-BJER2U
DW-BJER3U
Default Login Information for DW Spectrum® IPVMS
Username: admin Password: admin1234
WHAT’S IN THE BOX
E-RACK Server 1 Set
Quick Start
Guide
1 Set
Recovery USB
(LX models only)
Keyboard and
Mouse
1 Set Power Cable 2 Set
1 Set
miniDP to True
HD Output
Adapter
NOTE: Download All Your Support Materials and Tools in One Place
1. Go to: http://www.digital-watchdog.com/support-download/
2. Search your product by entering the part number in the ‘Search by Product’ search bar. Results for applicable part numbers will
populate automatically based on the part number you enter.
3. Click ‘Search’. All supported materials, including manuals, Quick Start Guides (QSG), software and rmware will appear in the results.
4 Sets
Attention: This document is intended to serve as a quick reference for initial set-up.
See the DW Spectrum full manual for more information on features and functionality.
Tel: +1 (866) 446-3595 / (813) 888-9555
Technical Support Hours: 9:00AM – 8:00PM EST, Monday thru Friday
digital-watchdog.com
BLACKJACK E-RACK HARDWARE
F1
F2
F3
F5
F7
B4 B6
B1
B2 B3 B9
Default Login Information for Pre-Installed DW Spectrum® IPVMS
F4
F6
F8
B8
B5 B15 B14 B17
B10
B13
B16B7
B11
B12
F1 Power Button
F2 Reset / Reboot System
F3 Power LED
F4 HDD LED
F5 Network 1 LED
F6 Network 2 LED
F7 Power Failure LED
F8 Overheat LED
B1 Power - SMPS
B2 2x SSD Drive Bay for OS
B3 2x USB 2.0 Ports
B4 Keyboard / Mouse Connector
B5 VGA Port (Disabled)
B6 Serial Port
B7 2x HDMI Ports (Disabled)
B8 2x Network Ports
B9 2x USB 2.0 Ports
B10 2x USB 3.0 Ports
B11 Center / LFE Out
B12 Line In
B13 Surround Out
B14 Line Out
B15 SPDIF Out
B16 Mic In
B17 Mini Display Ports
Username: admin Password: admin1234
NOTE VGA and HD outputs are DISABLED on the back of the NVR. For local monitoring connection, please use the 4x mini display ports on the right
side of the hardware (B17). Use the mini DP to DVI and DVI to HDMI converters included in the E-RACK’s accessory box.
SPECIFICATIONS E-RACK
MODEL Black jack E-R ACK 2U - 12 Bay Black jack E-R ACK 3U - 16 Bay Black jack E-R ACK 4U - 24 Bay Blac kjack E-RACK 4U - 36 Bay
Maxi mum IP Ca meras 128
Included IP Licenses 8
Form Factor Rack Mount
Operating System
CPU Intel® i7® Processor
Memory 16G B
NIC 2x Gigabit Ethernet (RJ45)
System Max Vi deo Sto rage Rate (Mbps) 600 Mbps
Storage
Video-Out
Keyboa rd & Mouse Included
Railkit Included
Power Dual 920W**, Redundant Pow er Supp ly Dual 1280W* *, Redund ant Power S upply
Operating Temperature and Humidity 41°F-104°F / 20-90% RH
Dimension (WxDxH) (inches) 17.2” x 25.5” x 3.5” 17.2” x 25.5” x 5.25” 17.2" x 25.5" x 7"
Warran ty 5 Year Limite d
2
Windows® 10 64 bit DW-BJER2UXXT DW-BJER3UXXT DW-BJER 4UXX T
Linux® Ubuntu
OS on SSD 2x 150GB SSD (1 R AID Mir rored)
Maximum Hard Drives 2 x SSD + 12 x HDD 2 x SSD + 16 x HDD 2 x SSD + 24 x HDD 2 x SSD + 34 x H DD
Maximum Storage 44TB RAI D 5 90TB RA ID 5 198TB RAID 5 210TB RAID 5
Outputs 4x HD Display Port Outputs, Simultaneous Monitors
Video C ard AMD Fin ePro W4100
®
DW-BJER2UXXT-LX DW-BJER3UXXT-LX DW-BJER4UXXT-LX
* The actual size will dif fer, depending on the RAID conguration. The actual size HDD with RAID6 = the total size of the HDD - 2HDD size.
** UPS Recommended
SETTING UP THE E-RACK
STEP 1: Connect Peripherals, power and network
1. Connect a monitor, USB keyboard, USB mouse and network cable to one of the ethernet ports (B8 on the diagram) Configure the camera network first
then will configure local network later.
STEP 2: Configure Date and Time
Windows
1. Double click Date and Time icon on the Desktop.
2. Change Time zone if not correct (default is UTC-08:00 Pacific Time)
Quick Start Guide
SETTING UP THE E-RACK
STEP 1: Connect Peripherals, power and network
1. Connect a monitor, USB keyboard, USB mouse and network cable to one of the ethernet ports (B8 on the diagram) Congure the
camera network rst then will congure local network later.
2. Connect the server to an appropriate power source. Recommend to use UPS system
*recommend to use 3000VA or higher.
. 3. Turn on the server if the server does not turn on automatically.
(Press the Power Button on the front of the E-RACK. F2 on the diagram).
* Connecting the power cable to the live power source may turn on the server automatically
STEP 2: Congure Date and Time
Windows
1. Double click Date and Time icon on the Desktop.
2. Change Time zone if not correct (default is UTC-08:00 Pacic Time)
Press OK after selecting the correct Time zone.
Click Change date and time… to update the date and time if they are not correct.
* Verify the Time zone before updating the date and time. Time may show 2 or 3 hours off due to incorrect Time zone.
3
Press OK after adjusting to the correct date and/or time.
4. Press OK to close Date and Time when done.
Linux
1. Update Date and Time by clicking on the time on the upper right-hand corner then click “Time & Date settings…”
2. If the server will be connected to the Internet, leave Set the Time to “Automatically from the Internet” and update the Location to
the correct Time Zone. Enter the nearest major city to select the correct Time Zone. If it shows multiple cities in the list, select the
correct city. (e.g., New York for EST, Chicago for CST, Denver for MST, and Los Angeles for PST)
3. Click X on upper left corner of the Time and Date window when done.
* Closing the window will automatically save the changes made.
4
Local Network (LAN)
Not Applicable
Not Applicable
STEP 3: Congure Network
3. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
3. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
Please have the following information ready before starting the network conguration.
Camera Network Local Network (LAN)
IP Address
Subnet Mask / Netmask
Default Gateway / Gateway Not Applicable
DNS Servers Not Applicable
* Camera Network and Local Network cannot be on the same network.
NOTE The Blackjack Cube’s network settings are set to DHCP as default.
NOTE If you are not sure what information to enter, contact your Network Administrator or Internet Service
Provider for the information.
Windows
Quick Start Guide
1. Double click Network Connections on the Desktop
2. Right click on the Ethernet with cable connected and click Properties.
3. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
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4. Select Use the following IP address (Use the following DNS server addresses will be selected automatically)
6. Click OK to close then click Close to go back to Network Connections.
Local Network
7. Right click on the other Ethernet, the one with network cable unplugged, and click Properties.
8. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
5. Enter IP address and Subnet mask of the camera network. (do not enter anything for the Default gateway, Preferred DNS server
and Alternate DNS server.
NOTE It must be the same network as the cameras and must not be the same network as the local network.
Contact your network administrator for more information.
6. Click OK to close then click Close to go back to Network Connections.
Local Network
7. Right click on the other Ethernet, the one with network cable unplugged, and click Properties.
8. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
9. Select Use the following IP address (Use the following DNS server addresses will be selected automatically)
10. Enter IP address and Subnet mask of the camera network.
6
Quick Start Guide
* Consult with your IT department if you do not know what IP address to use.
11. Click OK to close then click Close to go back to Network Connections.
12. Connect a network cable to the Ethernet port B8 on the diagram (page 2) to the switch on the local network.
13. Close the Network Connections by clicking X on the upper right corner of Network Connections.
11. Click OK to close then click Close to go back to Network Connections.
12. Connect a network cable to the Ethernet port B8 on the diagram (page 2) to the switch on the local network.
13. Close the Network Connections by clicking X on the upper right corner of Network Connections.
Linux
1. Double-click the Network icon on the Desktop
NOTE The Blackjack Cube’s network settings are set to DHCP as default.
2. Select ‘Wired’ that has arrows pointing up and down from the list (If neither of the “wired” are showing arrows up and downs, then
make sure the network cable is connected to the PoE switch on the camera network from STEP 1)
3. Click ‘Options’ at the bottom of the window.
4. Click on the ‘IPv4 Settings’ tab.
5. From the drop-down menu, select connection type (“Method”) as Manual.
6. Click ‘Add’ next to Addresses.
7. Enter IP Address then press Tab on the keyboard to move to Netmask.
7
* Gateway is not required on the camera network.
NOTE It must be the same network as the cameras and must not be the same network as the local network.
Contact your network administrator for more information.
* Gateway is not required on the camera network.
NOTE It must be the same network as the cameras and must not be the same network as the local network.
Contact your network administrator for more information.
* Gateway is not required on the camera network.
NOTE It must be the same network as the cameras and must not be the same network as the local network.
Contact your network administrator for more information.
* Gateway is not required on the camera network.
8. Ignore any populated values and enter the valid Netmask value, then press Tab on the keyboard to move to the Gateway.
9. Enter the Gateway address if required then press Enter on the keyboard.
* Gateway is not required on the camera network.
NOTE It must be the same network as the cameras and must not be the same network as the local network.
Contact your network administrator for more information.
10. Click ‘Save’ to save the settings.
11. In the Network Settings main page, make sure the Wired Status is marked as “Connected” or Managed” With the
IP Address displayed.
Local Network
12. Select Wired with picture of network port and repeat 2 to 8 of STEP 3 Congure Network.
13. Click on the DNS Servers eld box and enter DNS server address.
14. Click Save.
15. Connect a network cable to the Ethernet port B8 on the diagram (page 2) to the switch on the local network.
16. Verify the network is Connected.
8
NOTE If you are not connecting to the Blackjack® from within the same network, you may be required to perform port
forwarding on your router to access the server. Contact your Network Administrator or Installer for additional information
Windows
CONFIGURE CAMERAS USING DW IP FINDER
Refer to the camera’s QSG to congure Digital Watchdog camera’s IP address using DW IP nder.
Spectrum Client
LINUX-BASED SOFTWARE MANUAL LAUNCH
To launch the DW Spectrum® Software on the Linux-Based E-RACK
Quick Start Guide
Linux OS
OP T ION 1: Double-click the DW Spectrum® desktop icon. OPTION 2: Go to the dashboard on the top left side.
OR
WINDOWS-BASED SOFTWARE MANUAL LAUNCH
To launch the DW Spectrum® Software on the Windows-Based E-RACK:
OP T ION 1: Double-click the DW Spectrum® desktop icon. OPTION 2: Go to ‘Start’ on
the bottom left and select
DW Spectrum® in the
OR
Digital Watchdog folder
SETTING UP DW SPECTRUM® MEDIA SERVER
Login : admin
Password : admin1234
Search ‘DW’. Click the DW icon.
STEP 1: Initial run from Blackjack® server
1. Open DW Spectrum® Client by double click on the DW Spectrum icon
2. Click on the precongured server.
9
3. Enter password and click connect.
* Default password : admin1234 (case sensitive)
STEP 2: To rename the server
1. Right click on the server name listed on the Resources then click Server Settings.
2. Go to General tab, then type in the new server name in the Name eld and click OK.
10
STEP 3: To check for update
1. Click on the menu then click System Administration.
2. Go to Updates tab. Click Update System if turned orange.
* If you are on the latest version, it will say “You have the latest version installed” and the Update System button will be greyed out.
11
3. Click OK when update is completed.
STEP 4: Enter License
1. Go to System Administration then click License tab.
2. Enter License Key then click Activate License button. (Internet connection required)
* Click on Activate Trial License if you have not purchased the valid license.
Quick Start Guide
3. Click OK to when the License is activated.
12
STEP 5: Configure recording
1. Right click on the camera to setup recording, then click Camera Settings.
2. Go to Recordings tab.
3. Click to turn on recording.
4. Congure Schedule Settings for Quality, FPS and Recording Type.
5. Click and drag mouse over the Recording Schedule to assign the recording setting.
13
* Click on All to apply to the all schedules.
Quick Start Guide
6. Red dot will appear next to the camera when the recording is started.
14
STEP 6: Backuping Database
1. Go to System Administration and click General tab.
2. Click Create Backup… button.
3. Navigate to the folder where to save and enter name of the backup le then click save.
* Strongly recommend to also backup to the external storage media.
NOTE: More information and instructions are available in the Spectrum 3.0 Manual.
15
TROUBLESHOOTING TIPS
Windows
Problem Possible Solutions
My camera does not
auto-discover
Videos are slow
My camera appears
disconnected
I can’t get playback
video from my camera
I get an ‘unauthorized’
message on my camera
1. Is the camera in the same LAN network as the Media Server?
2. Is your camera compatible with DW Spectrum? (Refer to our website for full list of supported cameras.)
3. Is the camera updated to its latest rmware?
4. If your camera is integrated with DW Spectrum via ONVIF, make sure ONVIF is enabled on your camera.
5. Try adding the camera manually.
6. Try rebooting the server af ter installation. Allow up to 2 minutes for the server to map your network and detect all supported
devices.
1. Are you accessing the same cameras from multiple clients? (LAN & WAN)
2. Do you have a Gigabit network? Check your network speed.
1. Under camera settings, make sure the user name and password are correct.
2. Under the camera settings, use the ‘Ping’ button to make sure the camera is connected to the network properly.
3. If you can connect to the camera’s web viewer, try rebooting the camera and/or restore it to factory default.
4. Make sure your camera is using the latest rmware available.
5. Make sure that the camera is connected to the same network as the ser ver.
6. If you are connecting to a camera that is integrated with DW Spectrum via the ONVIF protocol (see list), make sure ONVIF is
enabled.
7. Make sure your user has permissions to view that specic camera.
1. Do you have network connection between client and server (in case server and client are not on the same machine)?
2. Make sure your user has playback viewing permissions for the selected channel.
3. Make sure the camera is set to a recording mode that would provide recorded video for the selected time and environment.
4. On the server side, check the media ser ver log to make sure the camera you are trying to watch has not been unexpectedly
disconnected.
1. Make sure the camera’s user name and password are properly entered in the camera’s general information under the
camera settings menu.
2. If necessary, try rebooting the camera to apply the camera’s user name and password.
SYSTEM REQUIREMENTS
Recommended Specs for the Full Client
Processor Intel Core i5 or greater
Video Card
Resolution 1920 x 1080
RAM 16GB
NIC 1Gb ps
OS Suppor ted
– Client
Linux OS
* Except Storage Server version
Important: OS not listed will be not be supported by DW™ Tech Support
Intel HD Graphics 2500 (or higher) with 1GB Dedicated Memory
Recommend NVIDIA or AMD graphics card with 2GB or more memory
Windows
Windows Servers*
Linux Ubuntu 14.04, Ubuntu 16.04
Mac O S X 1 0 .11, OS X 10.12
7 Home, 7 Standard, 7 Pro, 7 Ultimate, 8/8.1 Standard, 8/8.1 Pro, 8.1 Enterprise,
10 Home/Pro/Enterprise**
Any versions of 2008, any versions of 2008 R2, any versions of Server 2012, any
versions of Server 2012 R2
Rev Date: 06 /18
Tel: +1 (866) 446-3595
Fax: (813) 888-9262
www.digital-watchdog.com
sales@dwcc.tv
Specications and pricing are subject to change without notice.
Copyright © Digital Watc hdog. A ll righ ts rese rved.
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