Digital Watchdog DW-BJCUBE16T-DL, DW-BJCUBE8T-DL, DW-BJCUBE4T-DL, DW-BJCUBE20T-DL, DW-BJCUBE12T-DL User Manual
DW Spectrum 3.0
USER MANUAL
DW Spectrum 3.0
DW SPECTRUM™ IPVMS END USER LICENSE AGREEMENT
SOFTWARE LICENSE AGREEMENT
Unpacking, installing and using this software indicates you have read and understood the Agreement below and that
you accept its terms. Should you be unable or unwilling to accept these terms, do not unpack, install or use this
software. You should contact Digital Watchdog if you wish to raise any questions regarding the terms of the Agreement
below before you unpack, install and use this software.
END USER LICENSE AGREEMENT
In consideration of the rights and restrictions included in this Agreement, and other good and valuable consideration,
the sufficiency of which is hereby acknowledged, you agree as follows:
1. OWNERSHIP.
Digital Watchdog retains all rights, title and interest in and to any attached software (including SDK) and accompanying
written documentation (together, the "Program"), including all intellectual property rights therein, subject to the rights
expressly granted below.
2. LICENSE.
Subject to the terms and conditions of this Agreement, Digital Watchdog hereby grants to you a non-exclusive license to
use the Program on one or more machines and to copy the Program onto any machine as a backup for the sole purpose
of supporting your use of the Program for archival purposes. You must reproduce and include the copyright at all times.
This Agreement is your proof of license to exercise the rights granted herein and must be retained by you. You may not
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as expressly provided for in this Agreement.
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The Program is a proprietary product of Digital Watchdog or its licensors and is protected by copyright laws and
international treaties. All copies of the Program, in whole or in part, remain the property of Digital Watchdog or its
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5. NO SUPPORT
Except as expressly required by applicable law, nothing in this Agreement entitles you to any support, maintenance or
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and new versions, and the fees, terms and conditions that would apply.
DW Spectrum 3.0
6. LIMITATION OF REMEDIES.
In no event will Digital Watchdog or its licensors be liable to you or any third party for any indirect, incidental or
consequential damages (including without limitation lost profits, lost savings or lost data) arising out of this Agreement or
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This Agreement is effective until terminated. Digital Watchdog may terminate this Agreement immediately if you fail to
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The Program uses FFmpeg, qt and Ajax.org Cloud9 Editor (formerly Bespin) (together “Third Party Software”). Third
Party Software are being provided to you under the terms and conditions of GNU Lesser General Public License v2.1
(“LGPL”), which is available for you to review at:
http://www.gnu.org/licenses/old-licenses/lgpl-2.1.html.
You understand and agree that, although provided to you by Digital Watchdog with the Program, your use of Third Party
Software shall be and is governed by the LGPL. The ownership terms in the Agreement do not apply to Third Party
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WITHOUT ANY WARRANTY, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
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You may obtain a complete copy of the source code for the above-mentioned free software, under the terms of the LGPL,
from Digital Watchdog, without charge, except for the cost of media, shipping, and handling, upon written request to
Digital Watchdog at the address set forth below:
16220 Bloomfield Ave. Cerritos,
California, USA 90703
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The failure of Digital Watchdog to enforce any provision of this Agreement shall not be construed as a waiver or limitation
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10. GENERAL.
If any provision of this Agreement is found to be unlawful, void or unenforceable for any reason, then that provision shall
be deemed severed from this Agreement and shall not affect the validity and the enforceability of the remaining portions
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Goods, 1980, and any successor thereto, shall not apply. The Federal and State courts within the State of Florida shall
have exclusive jurisdiction to adjudicate all disputes and claims arising out of or related to this Agreement.
Spectrum Licenses
DW Spectrum Professional License
DW-SPECTRUMLSC001
Single DW Spectrum IPVMS License / No Annual Renewal, No Upgrade
Required
DW-SPECTRUMLSC004
4 DW Spectrum IPVMS License / No Annual Renewal, No Upgrade Required
DW-SPECTRUMLSC010
10 DW Spectrum IPVMS License / No Annual Renewal, No Upgrade Required
DW-SPECTRUMLSC020
20 DW Spectrum IPVMS License / No Annual Renewal, No Upgrade Required
DW-SPECTRUMLSC050
50 DW Spectrum IPVMS License / No Annual Renewal, No Upgrade Required
DW-SPECTRUMLSC100
100 DW Spectrum IPVMS License / No Annual Renewal, No Upgrade Required
DW Spectrum Encoder License
DW-SPCP04LSC004
4 Channel Encoder License - allows up to 4-channels of recording when used
with DW-CPUHD16, DW-CP04 and DW-CP16 / No Annual Renewal, No
Upgrade Required
DW-SPCP16LSC016
16 Channel Encoder License - allows up to 16-channels of recording when used
with DW-CPUHD16 and DW-CP16 / No Annual Renewal, No Upgrade Required
DW Spectrum I/O Module License
DW-SPIOLSC001
IP I/O Module License - Like all supported devices IP I/O Modules are
automatically discovered and can be used to trigger system events, actions,
and alerts. Compatible with the Axis P8221,which also allows for audio
recording by schedule, and the Advantech ADAM-6052
DW Spectrum Video Wall License
DW-SPVWALL1X2
Single DW Spectrum IPVMS Video Wall License - 1 operator / 2 monitors / No
Annual Renewal, No Upgrade Required
DW Spectrum 3.0
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Spectrum 3.0 Cloud and Webpage Limitations
Spectrum 3.0 – Cloud
1. Usage and Benefits
a. Manage multiple servers
- Check server status online
- Share and assign permission with other users without providing server information
b. No need to assign static IP address to the server
c. No need to setup DDNS for non-static public IP address
d. No need to create port forwarding rule in the router (some limitations may apply)
2. Limitations
a. No data will be stored online
b. Only works in single router configuration (both server and client)
c. Does not work in Symmetric NAT environment
DW Spectrum 3.0
d. Does not work in more than one dynamic NAT environment (multiple routers)
- If the server is behind multiple routers, only one router should have dynamic NAT configuration
- Applies to both server and client
e. Does not work in VLAN environment.
f. OS or Network with outbound(egress) firewall rules.
- TCP Ports 80, 443 and 3345 must be unblocked on the outbound(egress) rule
3. Disabling Cloud
a. Tech support can run script to disable the Cloud connection on the server
- Reenableing script is also available from Tech Support.
4. Reference
https://en.wikipedia.org/wiki/UDP_hole_punching
https://en.wikipedia.org/wiki/Network_address_translation#Types_of_NAT
https://www.think-like-a-computer.com/2011/09/19/symmetric-nat/
https://www.think-like-a-computer.com/2011/09/16/types-of-nat/
Spectrum 3.0 – Webpage
1. Limitations
a. Does not work with website with pop-ups
b. Does not work with website that require ActiveX , Chrome extensions, or Plug ins.
c. Does not work with Video and Audio streaming website
d. Not able to download files from website
e. Does not save cookies
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DW Spectrum 3.0
Table of Contents
Working with DW Spectrum ........................................................................................................................................... 10
Opening and Closing DW Spectrum Client .................................................................................................................. 10
Connecting to DW Spectrum via Web-Client .............................................................................................................. 11
Connecting to DW Spectrum via Mobile Client .......................................................................................................... 11
Connecting to System and Working Offline ................................................................................................................ 11
Connecting as Cloud User ....................................................................................................................................... 12
Connecting to Specific Server ................................................................................................................................. 12
Launching DW Spectrum in Compatibility Mode ........................................................................................................ 14
Introducing User Roles ................................................................................................................................................ 15
DW Spectrum User Interface Overview ...................................................................................................................... 16
Main Menu .............................................................................................................................................................. 16
Showing and Hiding Side Panels ............................................................................................................................. 17
Tabs and Layouts ..................................................................................................................................................... 17
Context Menu ......................................................................................................................................................... 18
Items on Layouts and Scene ................................................................................................................................... 19
Working with Resource Tree and Renaming Resources ......................................................................................... 21
Search ...................................................................................................................................................................... 23
Playback Panel ........................................................................................................................................................ 24
Full Screen and Window Mode ............................................................................................................................... 24
Getting Context Help .............................................................................................................................................. 25
Customizing Look and Feel of DW Spectrum .............................................................................................................. 25
Run DW Spectrum when computer boots up ............................................................................................................. 25
DW Spectrum Quick Start ........................................................................................................................................... 25
Connecting System to Cloud Account ......................................................................................................................... 26
Obtaining and Activating DW Spectrum Licenses ....................................................................................................... 27
System-Wide Configurations ...................................................................................................................................... 29
Obtaining and Configuring Server’s Additional Settings (Admin Only)....................................................................... 29
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DW Spectrum 3.0
Configuring Server Storage/NAS ............................................................................................................................. 30
Configuring Redundant Storage (Storage Backup) ................................................................................................. 32
Analyzing and Anticipating Storage Usage.............................................................................................................. 34
Deleting Server ........................................................................................................................................................ 35
Monitoring Servers ................................................................................................................................................. 35
Using Server's Web Interface .................................................................................................................................. 36
Configuring Multi-Server Environment (Admin Only)................................................................................................. 37
Understanding Multi-Server Architecture and Basics ............................................................................................. 37
Joining and Splitting Servers ................................................................................................................................... 37
Configuring Failover ................................................................................................................................................ 39
Configuring Routing within Multi-Server Environment .......................................................................................... 40
Configuring Time Synchronization within Multi-Server Environment .................................................................... 40
Cameras, Encoders and I/O Modules Management ................................................................................................... 40
Viewing Full Device List ........................................................................................................................................... 41
Adding Devices (Cameras, Encoders and I/O Modules) .......................................................................................... 42
Setting Up Devices .................................................................................................................................................. 45
Setting Same Parameters for Multiple Devices ...................................................................................................... 70
Swapping Devices between Servers (Admin Only) ................................................................................................. 70
Deleting Devices (Admin Only) ............................................................................................................................... 71
Configuring Events and Actions (Admin Only) ............................................................................................................ 71
Tracked Events ........................................................................................................................................................ 74
Actions that DW Spectrum Can Do ......................................................................................................................... 86
Default Rules ......................................................................................................................................................... 107
Viewing Events Log ............................................................................................................................................... 107
User and Roles Management .................................................................................................................................... 109
User Management Form ....................................................................................................................................... 110
Roles Management ............................................................................................................................................... 111
Creating New User (Admin Only) .......................................................................................................................... 112
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DW Spectrum 3.0
Changing User Settings ......................................................................................................................................... 112
Disabling/Enabling Users (Admin Only) ................................................................................................................ 113
Deleting User (Admin Only) .................................................................................................................................. 113
Adding Users from LDAP Server (Admin Only) ..................................................................................................... 114
Viewing Users' Actions Log (Audit Trail) ............................................................................................................... 116
Layout Management ................................................................................................................................................. 117
Creating New Layout ............................................................................................................................................. 118
Setting up Layouts ................................................................................................................................................. 118
Assigning Layouts to Users (Admin Only) ............................................................................................................. 130
Deleting Layouts (Admin Only) ............................................................................................................................. 130
Opening and Closing Saved Layouts ..................................................................................................................... 131
Backing up and Restoring DW Spectrum Database .................................................................................................. 131
Video Wall Management (Windows Only) ............................................................................................................... 132
Video Wall Architecture ........................................................................................................................................ 132
Configuring Video Walls ........................................................................................................................................ 134
Controlling Video Wall .......................................................................................................................................... 139
Playback in DW Spectrum ......................................................................................................................................... 141
Watching Cameras in DW Spectrum ..................................................................................................................... 141
Playing Back Local Files in DW Spectrum .............................................................................................................. 155
Forensic Analysis ................................................................................................................................................... 157
Using 2-Way Audio ................................................................................................................................................ 165
Exporting ............................................................................................................................................................... 165
Adjusting Volume .................................................................................................................................................. 174
Tours ..................................................................................................................................................................... 175
Using DW Spectrum as Web Browser ....................................................................................................................... 175
Screen Recording (Windows Only) ........................................................................................................................... 176
Setting up Screen Recording ................................................................................................................................. 176
Performing Screen Recording ............................................................................................................................... 177
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DW Spectrum 3.0
Upgrading DW Spectrum .......................................................................................................................................... 177
Troubleshooting and Contacting Support ..................................................................................................................... 179
Diagnosing Offline Devices........................................................................................................................................ 179
Double Buffering ....................................................................................................................................................... 181
Restoring Broken Archive.......................................................................................................................................... 181
Providing Remote Access .......................................................................................................................................... 182
Recording Issue ......................................................................................................................................................... 182
Collecting Logs .......................................................................................................................................................... 183
Collecting Additional Information ............................................................................................................................. 183
Sending Anonymous Usage and Crash Statistics ...................................................................................................... 184
Glossary ......................................................................................................................................................................... 189
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DW Spectrum 3.0
Working with DW Spectrum
Opening and Closing DW Spectrum Client
A few different ways are available to launch the application:
Windows
From desktop: DW Spectrum shortcut icon.
From Start Menu: Start –> Programs –> Digital Watchdog –> DW Spectrum.
Directly from the installed folder:
For x86 default is C:\Program Files(x86)\Digital Watchdog\DW Spectrum\Client\<VERSION>\DW
Spectrum Launcher.exe
For x64 default is C:\Program Files\Digital Watchdog\DW Spectrum\Client\<VERSION>\DW
Spectrum Launcher.exe
Linux
Using DW Spectrum shortcut icon.
Directly from the installed folder:
/opt/<%NAMESPACE.MINOR%>/<%NAMESPACE.ADDITIONAL%>/Client/<VERSION>/DW Spectrum
MAC
Using DW Spectrum shortcut icon located in Applications or Launchpad.
Directly from the installed folder: /Applications/DW Spectrum/Contents/MacOS/DW Spectrum
To close DW Spectrum Client:
Click on the "X" button located in the top right corner
Go to Main Menu –> Exit (or press ALT+F4).
It is possible to set up DW Spectrum Client to launch at startup (WIndows/Linux only). To proceed:
1. Open Main Menu and go to Local Settings.
2. Select Run Application when PC boots up (see Misc section).
3. Click OK when done or Cancel to discard changes.
IMPORTANT. In order to display video and graphics properly, it is important to have most current video drivers
installed. If video drivers are not installed, the warning will be displayed.
Finally, DW Spectrum Client can detect PC configuration automatically. If CPU and/or graphic adapter are insufficient
to render all graphics, the configuration mode will be activated.
This mode restricts the following functionality:
Only one video can be viewed at the same time
No notifications in Client (see Notifications)
All animations are turned off.
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Connecting to DW Spectrum via Web-Client
Web Client allows users to do the following:
view Live streams from Cameras
search through archive
change resolution to save bandwidth
To open Web Client:
1. Open Server's Web Interface and log in using user name and password (or cloud credentials).
2. Go to the Web Client tab.
See also "Connecting to DW Spectrum via Mobile Client".
Connecting to DW Spectrum via Mobile Client
Mobile Client allows users to do the following:
view Live streams from Cameras
DW Spectrum 3.0
search through archive
change resolution to save bandwidth.
Mobile client is available for Android and iOS platforms.
There are 2 different mobile clients available:
New Mobile clients. Provide much better user experience and enhanced interface. Allows connecting to versions
2.5 and higher. Requires iOS 8.1+ and Android 4.1+.
Old Mobile clients. Allow connecting to any version of DW Spectrum. Remains available for better compatibility.
Connecting to System and Working Offline
In order to gain access to Cameras, User must be connected to System. System may consist of one or more Servers.
When DW Spectrum Client is launched for the first time, it displays the list of available Systems on the welcome page:
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DW Spectrum 3.0
DW Spectrum automatically detects and displays the Systems in local networks. Also it displays Systems that have
been recently accessed. Those Systems are called Local and can be accessed by username and password.
DW Spectrum Client can connect to Systems that have different version. If System is incompatible with Client, then its
version is displayed in yellow. See "Launching DW Spectrum in Compatibility Mode" for details.
Finally, if User is logged into DW Cloud Account (see "Connecting as Cloud User"), it displays Cloud Systems as well. No
login credentials are needed in this case.
Systems that are unavailable at the moment, are marked grey and can be deleted.
To search the specific System, use the search bar. To scroll Systems, use navigation arrows.
If System is not displayed in the welcome screen, it is possible to connect to a specific Server using its IP address. See
"Connecting to Specific Server".
IMPORTANT. Compatible hardware supports Safe Mode Booting. The hardware boots up in Safe Mode if
something has happened during a previous boot. In this case it is possible to connect to Server, but it is not allowed
to perform any configurations.
If User is not connected to System, he can use Client as Media Player (see "Playing Back Local Files in DW Spectrum")
and Screen Recorder (see "Screen Recording (Windows Only)").
Connecting as Cloud User
To connect to DW Cloud, click the cloud icon at the top. Cloud connection dialog will open up.
It allows to:
Create DW Cloud account. This will open up Cloud Portal and redirect user to the registration form
Connect to DW Cloud using cloud username (Email address) and password
Restore password.
Once connected, User will be able to see and access the System connected to the Cloud that are either owned or
shared to this Cloud Account (see "Connecting System to Cloud Account").
* Not all the System/Server can be connected to due to the restriction and limitation of network configurations.
Also the cloud icon at the top will open up Cloud Menu that can redirect user to Cloud Portal.
To disable login using the cloud account, click the cloud icon at the top and choose Log out from DW Cloud.
Note that each Cloud System is still accessible in a standard way (username and password).
Connecting to Specific Server
To connect to specific Server, open Main Menu and choose Connect to (Another) Server...
The connection dialog is displayed as follows:
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DW Spectrum 3.0
DW Spectrum provides a powerful mechanism that can auto-discover Servers in local network. The easiest way to is to
use one of the auto-discovered Servers.
To use predefined connections, click on the drop-down list. By default ,*Last Used Connection* is recommended:
Note: the computer Server is installed on may have several network interfaces. In this case, a random one is
displayed on the Auto-Discovered Servers list.
Note that Servers with different versions are discovered automatically as well. However, they will be displayed in red.
It is possible to connect to them in a compatibility mode (see "Launching DW Spectrum in Compatibility Mode").
System name is displayed in before the Server's IP address. In case of multi-server environment several servers with
the same System Name can be discovered. In this case it is possible to connect to any Server. See "Understanding
Multi-Server Architecture and Basics" for details.
Connection details can also be entered manually. The following values are required:
Host – IP Address or name of the computer Server is installed on (localhost or 127.0.0.1 for All-in-One
installation).
Port – IP Port for access to Server (7001 by default).
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DW Spectrum 3.0
Login and Password to connect to Server. If connecting for the first time, "admin" should be used as a login name.
Use the same password that was set up during the initial installation.
To check connectivity to Server, press Test. The following may cause connection errors:
Server is not available:
specified IP Address is incorrect or inaccessible
specified port is incorrect
Server is stopped
login and/or password are incorrect
Server and Client are incompatible with each other (different versions). In this case the compatibility mode will be
suggested (see "Launching DW Spectrum in Compatibility Mode").
Server and Client are incompatible with each other (different customizations).
To save login details, select the Auto-Login option on the bottom. When Client is launched again, it will connect to the
Server automatically through the pre-established login and password combination.
To save and restore connection details:
If current connection details are used, press Save and create a connection name to store, which will appear in the
drop-down list next time a user logs in.
To delete details of a stored connection, select it from the drop-down list and press Delete.
If the last connection was not properly saved, the software will use its connection data from the next launch (* Last
Used Connection *).
Note: passwords are not stored in saved connection details unless the Auto-Login option is enabled.
To log out, go to Main Menu and choose Disconnect from Server.
If Client is not connected to Server, a user can only access Local Files (see “Playing Back Local Files in DW Spectrum”).
To connect to a different Server under a different user, open the login window and enter new Server coordinates or
login credentials. If canceled, the current user will still be connected to Server.
Launching DW Spectrum in Compatibility Mode
It is necessary sometimes to connect to Server with different versions. A good example would be when DW Spectrum
is installed at multiple sites (home, work, etc.) and only one installation is upgraded. In this particular case, Systems
will have different versions and one Client should connect to another System (Client at home connects to System at
work). Systems of different versions are highlighted in red in login dialog and in yellow in the main page.
In this case, the following message will appear:
You are about to connect to Server which has a different version.
Would you like to restart client in compatibility mode?
By clicking OK, the application will restart in compatibility mode.
In some instances, it may be necessary to download additional files for compatibility pack. In this particular instance,
the following message will be displayed:
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DW Spectrum 3.0
PERMANENT
VIDEO WALL
CAM SETTINGS
ACTIONS
(PTZ, 2WAY)
ARCHIVE
EXPORT
LIVE
Admin √ √ √ √ √ √
√
Administrator
√ √ √ √ √ √ Adv. Viewer
√
√ √ √
√
Viewer
√ √ √
Live Viewer
√
You are about to connect to Server which has a different version.
Client version X is required to connect ti this Server
Download version 2.2?
Once download is completed, restart is suggested.
IMPORTANT. If some of the components of the Multi-Server System such as Server or Client have different versions
installed, it may cause potential issues. When Client is connected to Server, all component versions are checked. The
warning will appear if the component versions differ from one another.
It is recommended to have the same version installed on all system components. See Upgrading DW Spectrum.
Introducing User Roles
There are several predefined types of user roles in DW Spectrum:
Owner (user with "admin" login). Unlimited control. This user cannot be deleted.
Administrator. Full control, except:
Change Owner (admin) settings
Delete or change own role
Viewers (Live Viewer, Viewer, Advanced Viewer). Limited control. A viewer cannot:
Manage users (except for changing their own password).
See servers and all connected devices. Only the devices assigned by the administrator are visible.
Change predefined layouts (layouts can be changed, but cannot be saved); however, it is possible to configure
and save own layouts based on available resources (assigned devices and local files).
Additional permissions can be assigned to users to be able to operate with available devices (assigned by
Administrator):
View archive, perform search and forensic analysis
Perform export from archives
Set up devices
Perform various actions on Cameras and devices (Control PTZ, trigger outputs, use 2-way audio)
Create, modify and delete Video Walls.
If none of these permissions are assigned, a user can only view live videos on available cameras.
Additionally it is possible to create Custom Roles and then assign it to Users. Custom Roles can include permissions for
Cameras and Layouts. See "Roles Management" for details.
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DW Spectrum 3.0
IMPORTANT. If any action or graphical element described in this document is not available to a specific user level,
the following will apply (Admin only). If the action described in this document is unavailable to certain roles, it will be
indicated in the corresponding topic.
Usually Administrators create and configure layouts for Viewers. Viewers log into DW Spectrum and can only work
with assigned layouts and devices.
DW Spectrum User Interface Overview
DW Spectrum User Interface (UI) includes the following main controls:
Scene (main view). Displays video items from cameras or local files.
Tab Navigator (top Panel). It contains Main Menu, Tabs and the following buttons:
Cloud Connect Button. This button indicates the current cloud connection status and allows to
connect/disconnect to Cloud and open Cloud Portal.
Help Button. Invokes this help.
Window Buttons (go/exit fullscreen, minimize, close window)
Playback Panel (located on the bottom Panel). Used for playing back local videos and live streams.
Resource Tree (left Panel). Contains all servers, devices, local files, users and layouts available to the current user.
Search Tab. Function to search Video Files, Image Files, Live Cameras or from All types.
Notifications (right Panel). Contains notifications about system events.
Scene represents space for video Items can be placed on. DW Spectrum allows viewing streams from Cameras as well
as Local Video Files.
Items are placed on Scene and can be saved as Layouts.
If several Tabs are opened, then each Tab contains its own Layout with Items.
Main Menu
Main Menu allows users to gain access to various DW Spectrum features quickly and intuitively. Main Menu can be
opened by clicking on the at the upper left corner and contains the following items:
Connect to (Another) Server – allows connecting/disconnecting to/from Server (see "Connecting to System and
Working Offline")
Disconnect from Server – drop connection to a current Server and go offline
New:
Tab – creates an empty tab in Tab Navigator (see "Tabs")
Window – opens a new window of DW Spectrum (see "Working with Multiple DW Spectrum Windows")
User – creates a new user (see "User and Roles Management")
Video Wall – create new Video Wall (see "Video Wall Management")
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DW Spectrum 3.0
Web Page – open a new web page on Scene (see "Using DW Spectrum as Web Browser").
Open – opens and plays back Local Files (see "Playing Back Local Files in DW Spectrum"):
File – opens Local Video File
Folder – opens all Local Video Files in the selected folder and plays them back simultaneously (max 24 files for
x86 and max 64 files for x64).
Web Client – opens Web Client and connects to the current Server. See "Connecting to DW Spectrum via
Web-Client".
Start/Stop Screen recording (see "Screen Recording (Windows Only)").
System Administration – opens up system-related settings (see "System-Wide Configurations").
User and Roles Management – allows managing Users and its roles from a single dialog (see "User and Roles
Management Form").
Local Settings – opens up client-related settings (see "Customizing Look and Feel of DW Spectrum").
Audit Trail – invokes the form that provides information about storage statistics (see "Analyzing and Anticipating
Storage Usage").
Bookmark Search – opens the list of Bookmarks (see "Search using Bookmarks").
Merge Systems – allows merging multi-server systems (see "").
About – opens information about the system (see "Collecting Additional Information").
Exit.
Showing and Hiding Side Panels
Side Panels are extremely useful, though may be hidden by a user if needed. The ">" buttons show/hide Panels as well
as Hide Panel Context Menu item.
If an item is expanded to fullscreen (see "Expanding Items to Fullscreen"), all Panels slide off the screen and disappear.
To bring Panel back, click on ">".
Additionally, both left and right sliding menu panels can be pinned:
If Pinned: side Panels are always visible. If a panel is hidden manually, it will not reappear automatically.
If Unpinned: Panel is only visible when the cursor is on. As soon as a user clicks off the Panel, the panel will
disappear. Panel can reappear if a user points or clicks on ">".
F11 hides all Panels. To undo, press F11 again or use Esc.
Tabs and Layouts
Tabs are used to make layout navigation easier. Each Tab hosts a separate Layout. Tabs function very similar to any
Internet browser.
The following actions can be performed with Tabs:
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Open a new tab:
Tab Navigator’s Context Menu –> New Tab (Ctrl+T)
Main Menu –> New –> Tab
"+" icon on the right of layout tabs
Close a specific Tab: Tab’s Context Menu –> Close (Ctrl+W)
Keep one Tab open – Tab’s Context Menu –> Close All but This
Change the tab order – switch position by dragging and dropping a tab in the desired order.
IMPORTANT: A warning message will appear every time Tab is modified, suggesting to the user to save changes.
See “Saving Layouts”.
If too many Tabs are opened at the same time, scrolling arrows will appear:
These arrows can be used to scroll Tabs left and right.
To navigate to a specific Tab or open a saved layout, use the following button located at the end of the Tab bar
Initially, no Layouts are configured in the system. An empty default Tab is shown (“New Layout”). If User tries to
configure Layout in this Tab, asterisk will automatically be added to the caption (indicating a Layout change). The
Layout will remain local.
IMPORTANT. Sometimes Alarm Layout may pop up if configured. See "Showing Cameras on Alarm Layout" for
details.
The layout information is automatically passed to Server once Layout is saved (See “Saving Layouts”). If Layout is
saved successfully, it will be displayed in Resource Tree under the current User.
When closing all Layouts, the default blank Tab will still appear. If the current Layout is saved as “New Layout”, the
blank Tab located next to it will be renamed “New Layout 1” automatically.
Any saved Layouts that were previously opened, will appear automatically once User logs in.
Note: If Alarm Monitoring is configured, Alarm Layout will show up when the corresponding event occurs. See
"Showing Cameras on Alarm Layout" for details.
See "Layout Management" and specifically "Setting up Layout" sections for more details.
Context Menu
Context Menu displays all available actions as they relate to the selected element. Context Menu will appear by
right-clicking on the desired element (or on empty space).
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Items on Layouts and Scene
Video Item represents video recorded by a camera that can be played back within DW Spectrum.
Items displayed on Scene offer total video manipulation, a variety of features, streaming data and other related
information.
Local videos are displayed as follows:
The file name is displayed in the upper left corner of Local Video Item.
The following buttons are displayed in the upper right corner of Local Video Item:
– Image Enhancement
– create Zoom Window (see Zoom Windows)
– take screenshot fron the item (see Taking Screenshots)
– Rotation (see "Rotate")
– Information: displays additional information about the current stream (see below)
Streams from cameras are displayed as follows:
– Close (removes the item from the current layout).
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The following information is displayed in the upper left corner of the camera item:
DW Spectrum 3.0
Device Name
Current Recording Mode (Device may be recording differently depending on its schedule):
– Recording Always (green circle)
– Motion Recording (red circle)
– Low Resolution - always, High Resolution - only while in motion (red circle crossed green)
Not Recording (grey circle).
For more information on recording settings, see "Setting up Recording Schedule".
The following buttons are displayed in the upper right corner of Device in addition to those displayed for local video:
– applies de-warping (is displayed if this is a fish-eye lens camera) – see "De-warping Fish-Eye Cameras"
– PTZ , motorized zoom, auto focus(if camera supports) – see "Setting up PTZ on PTZ and Fish-Eye Cameras"
– Smart Search – see "Performing Smart Motion Search".
The following information can be useful during camera setup to help adjust to the desired FPS and bitrate. It may also
be useful for monitoring local files.
To view item information, click on located in the top right corner of the item. To view information on multiple items
at a time, select Items (see "Selecting Items"), open Context Menu and choose Show Info (Alt+i).
The following data will appear on the bottom:
Current Resolution of the stream
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DW Spectrum 3.0
Current FPS of the stream
Current Bitrate
Current stream Codec (H264 or MJPEG)
Current Resolution (if Dual-Streaming is enabled for the camera): Hi-Res or Lo-Res
Current Time of video playback or LIVE if viewing live from a camera
Additionally, the following messages may appear for camera items:
NO SIGNAL – no connectivity with camera. It is possible to diagnose camera or network in this case (see
"Diagnosing Offline Devices").
NO DATA – no recorded data. No data available.
Loading... – awaiting data from Server
Unauthorized – incorrect or missing credential for the camera
On the right-hand side the following information and controls are displayed:
Current playback mode:
LIVE – if watching a camera in live mode
Date/Time – if watching archive or local file.
– 2-way audio button. Displayed if watching an Axis device with firmware 5.x or higher. See "Using 2-Way
Audio"
Working with Resource Tree and Renaming Resources
Resource Tree is a convenient tool to display, search and manage available resources within the application. The
format of Resource Tree depends on the current user's permission level.
It is displayed on the left Panel. It can be resized by dragging the right edge to the left or right.
Depending on a user level (see "Introducing User Roles") it may contain different elements. For Administrators,
Resource Tree is displayed as follows:
– Servers (admin only) – a list of servers registered in the system. Server IP addresses are also displayed (if the
corresponding setting is enabled).
Note: Server can have several network interfaces, so different IP addresses may be displayed.
Servers can have additional statuses:
– indicates Server the client is connected to.
– Server is offline for various reasons.
– Server is incompatible. This means the system is not fully updated and update is recommended. See
"Upgrading DW Spectrum".
– unauthorized Server. This means the password for user "admin" does not coincide with other servers so
this server is not able connect to this system.
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DW Spectrum 3.0
and – Cameras and I/O Modules (Devices). Displayed under Servers (admin only) and Layouts. If Device
appears on more than one saved layout, the device will be listed multiple times in Resource Tree.
Devices can have additional statuses:
or – Device is offline for various reasons (see "Diagnosing Offline Devices").
or – unauthorized Device (see "Configuring Device's Authentication").
The following indicators are displayed on the left:
– Device is in recording mode
– recording is set up for Device, but not recording at the moment.
Additionally Devices' IP addresses are displayed (if the setting is enabled, see below).
If Device is experiencing network issues over the past minute, "!" is displayed on the right. See "Device
Disconnection/Malfunction" for details.
When hovering over Camera with a mouse cursor, a thumbnail of a frame taken from the Camera will appear.
– Recorders (admin only). Displayed under Servers and contain several channels (represented as Cameras).
– Video Walls (admin only). See "Video Wall Management" for details.
– Layouts. Contains resources (devices and local files). Owned by users and displayed under each user. Locked
layouts are dilspayed like this: (see "Locking Layouts").
– Web Pages. See "Locking Layouts".
– Users (Administrator can view several users in Resource Tree).
– Other Systems – Servers in local network that belong to different systems. See "Configuring Multi-Server
Environment (Admin Only)".
– Local Files. Contains the following:
Local Video files
Exported Video Files (see “Exporting”)
Exported Multi-Video Files and their contents: Cameras, or Local Files (see “Exporting the Layout in Multi-Video
Format"
Screen Recordings (see “Screen Recording”)
Images
Screenshots (see “Taking a Screenshot”).
Items that are currently placed on Scene are highlighted in bold in Resource Tree. A selected (focused) Item it has
the“>” mark in both Server and Layout sections.
To enable/disable displaying IP addresses in Resource Tree:
1. Open Main Menu and go to Local Settings
2. Select/clear the flag in Show IP in Tree option (Look and Feel section).
Viewer's Resource Tree contains only Layouts, Devices and Local Files.
If Client is not connected to Server, only Local Files and Other Systems are visible.
The following actions can be performed in Resource Tree:
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DW Spectrum 3.0
Expanding/collapsing a tree node (+/- on keypad)
Scrolling (if the tree contains multiple elements)
Multi-Selection. Shift to select multiple items and hold Ctrl to select/deselect items individually.
Drag and drop. An efficient way to organize and configure resources in the tree. The following chapters will further
explain the drag and drop capabilities.
Search.
Almost any resource (except Local Files) can be renamed by Administrator in Resource Tree. To rename a resource,
simply select it and:
Left-Click on it again (like Windows Explorer).
Right-Click for Context Menu and choose Rename (or press F2).
Search
DW Spectrum provides fast, powerful and flexible search engine that enables users to quickly locate the desired items
on demand. To perform search, click on the Search tab in Resource Tree next to Resources.
IMPORTANT: Search results will appear on Scene immediately. If the search comes back with a high number of
found items, only the first 24 will be displayed for x86 architecture and 64 results - for x64 architecture. Search results
are automatically added to the current scene.
Type any three consecutive characters from a resource name, MAC or IP into the box to activate search. Search results
are displayed as follows:
To refine search, use the following tips:
Specify the resource type: Any Type, Video Files, Image Files or Live Cameras.
Use special symbols to combine several search criteria:
“+” – to add a new criteria to the search. Example, “out” + “100” will pull in all files containing “out” or “100”
in file description.
“\” – to avoid files containing certain characters. Example, “out \hdtv” will pull in all files containing “out”, but
no “hdtv”.
For instance, search string "254 + 00-" shows the following results:
Cameras, recorders and local files that contain "00-" or "254",
Cameras and recorders that contain "00-" in their MAC Addresses,
Cameras and recorders that contain "254" in their IP Addresses.
All results will disappear from the scene once all characters are removed from the search box.
Note: It is not possible to rename resources in the Search tab.
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DW Spectrum 3.0
Playback Panel
DW Spectrum provides powerful and intuitive playback system. It includes seamless transition from live to archived
footage, smooth archive playback, extensive search capabilities, local files playback, etc. All playback operations can be
performed within the Playback Panel:
The following elements are displayed:
Playback Buttons – used for playing back selected Item(s)
Speed Slider – controls the playback speed of selected Item(s)
Pan-Temporal Time Line – represents the archived data for selected Item(s)
Volume Control – used to adjust volume for the selected Item
Additional Buttons:
LIVE – switches selected camera(s) to a live playback mode or indicates that they are playing live. See
"Navigating through Archive and Live"
SYNC – performs time synchronization of all cameras displayed on Scene. See "Navigating through Several
Cameras Synchronously"
– opens calendar to help navigate through archive (see "Using Calendar")
– Bookmarks. See "Using Bookmarks".
Time Line can be expanded by dragging upper edge and will show small previews called Thumbnails if expanded. See
"Using Thumbnails for Better Navigation".
Full Screen and Window Mode
DW Spectrum is recommended to be operated in full screen. To toggle full screen or bring the application to a window
mode:
Fullscreen button on top
Double-click on Tab Navigator
Alt + Enter
F11 (all side panels will be hidden).
Moreover it is possible to expand a single item on fullscreen. See "Expanding Items to Fullscreen".
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DW Spectrum 3.0
Getting Context Help
DW Spectrum provides intuitive context help system on each interface element.
To invoke help:
1. Press "?" button on Tab Navigator.
2. Left-Click on the desired interface elements.
Context Help contains links to other topics that can be useful as well.
Customizing Look and Feel of DW Spectrum
DW Spectrum provides a number of ways to customize user interface. To start, open Main Menu, choose Local
Settings, then switch to Look and Feel...
The following settings can be changed:
Language – interface localization
Time mode – display time when viewing recorded footage (Server Time or Local Time). It affects Timeline and
timestamps in Event Logs, Audit Trail and Bookmarks
Show additional info in tree – display IP device and recorder addresses in Resource Tree
Tour cycle – time between cycling items in Tour Mode (see "Tours")
Background Image. Click Browse... to select a graphic file and set Mode (Stretch, Fit or Crop) and Intensity
(transparency).
Click OK when done or Cancel to discard changes. If the changes require restart, the corresponding warning will be
displayed.
Run DW Spectrum when computer boots up
It is possible to automatically launch DW Spectrum if a computer boots up. To do so, open Main Menu, choose Local
Settings (General tab), and set the "Run Application when PC Boots".
DW Spectrum Quick Start
This section provides recommendations on system settings for DW Spectrum to be configured properly.
Once the system is installed, it is necessary to perform a few steps to get it ready to work.
First, new System will be displayed as follows:
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DW Spectrum 3.0
It is possible to connect to it without login credentials. Then the setup wizard will open up:
Setup New System – specify System Name, owner password. The following advanced settings are available:
device setting optimization (see "Preventing DW Spectrum from Changing Camera Streaming Settings (Admin
Only)")
device auto discovery (see "Automatic Device Discovery")
sending usage statistics and crash reports.
Add to Existing System – if System contains multiple Servers (see "Configuring Multi-Server Environment"). Specify:
system URL (it can be auto-discovered). If not, URL looks like Error! Hyperlink reference not valid., where
<host> is the name or IP address of Server and <port> is the Server port (usually 7001)
Login and Password for this system.
If it is a new System, a sufficient number of Licenses should be obtained and activated (see “Obtaining and Activating
DW Spectrum Licenses (Admin Only)”).
No matter is it a new System or Server is connected to an existing-one, the following additional settings will be
required:
Storage on each Server should be configured (see “Configuring Server Storage/NAS”).
All Devices should be properly set up (see “Cameras, Encoders and I/O Modules Management”). Same with
Recording Settings (see “Setting up Recording Schedule (Admin Only)”).
Once completed, it becomes possible to create multiple Users, configure Layouts for them and more.
Connecting System to Cloud Account
DW Cloud allows users to have access to all their Systems from a single place. Once connected to DW Cloud, user gains
access to all Systems that are connected to Cloud Account. Learn more in "Connecting to System and Working Offline".
The following operations are possible:
Connect to any System without entering login credentials
Invite Users to Cloud Account
Share Systems with Users and granting custom privileges.
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DW Spectrum 3.0
To connect System to Cloud Account, open System-Wide Configurations and go to the Users tab.
Create Account – opens up Cloud Portal and redirects to registration form
Connect System to Cloud Account... – opens up the authentication form. Enter Cloud Account login and password
to bind System to Cloud account.
Once connected, System will be displayed in Cloud Portal and will be accessible without credentials. Sharing can be
done within the cloud portal.
Note that each Cloud System is still accessible in a standard way (username and password).
To disconnect System from Cloud Account, open System-Wide Configurations and go to the Users tab, then click
Disconnect System from Cloud Account. Note that all users, System is shared with, will lose their access.
Obtaining and Activating DW Spectrum Licenses
DW Spectrum’s license policy is quite simple. Each Device requires License. The application has no device count
restrictions.
The License allows viewing and recording of a single Device. Cameras can be viewed live without Licenses allowing for
an unlimited number of Cameras to be connected and viewed live at no charge. I/O Module requires the specific
License.
Note: If recording is enabled for Device License is considered used even if recording is not performed ( icon in
Tree). Recording is required to capture Motion Detection and Input Detection events on Device.
For instance, the following screenshot illustrates the situation that Cameras are offline and not recording. However
recording is enabled on four Cameras (marked by ):
In this case 4 Licenses are being used.
See also "Setting up Recording Schedule".
Additionally there are Video Wall Licenses. Each one allows controlling video wall from a single computer (one
session) or extend Video Wall on 2 displays. For instance 4 licenses allow user to display Video Wall on 8 monitors and
control it from 4 clients concurrently.
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DW Spectrum 3.0
DW Spectrum comes with four Trial Licenses automatically (do not allow Video Wall feature). Trial Licenses are active
30 days only.
IMPORTANT: In Multi Server System Licenses are activated on a certain Server (the one Client is currently
connected to - icon). If this server is offline, those licenses will be invalidated until the server is back online. If
licenses are activated on different servers, they will be combined if those servers are merged into a single system.
To activate Trial Licenses:
1. Open Main Menu –> System Administration (CTRL+ALT+A).
2. Go to Licenses tab.
3. Click Activate Trial License.
If Trial License is about to expire, the corresponding warning will appear.
To get additional Licenses, contact Digital Watchdog at Sales Department.
To activate License Key over the Internet:
1. Note Server the client is connected to (License Key will be bound to it). See the icon in Resource Tree. If it is
necessary to activate License Key on a different Server, disconnect and connect to a desired one.
2. Select the Licenses tab in System Administration.
3. Automatic activation via Internet must be selected.
4. Enter License Key and click Activate License.
If DW Spectrum is not connected to the Internet, then licenses can be activated offline.
To activate License (trial or commercial) offline:
1. Go to Licenses tab in System Administration.
2. Click Manual Activation.
3. Copy Hardware ID and email to license @dwcc.tv
License Key: enter License key received from reseller.
Hardware ID: click Copy to Clipboard next to the Hardware ID and paste.
An activation Key File will be provided.
4. As soon as the activation key is received, save it as a text file (i.e. key.txt), move to the target computer,
browse the file and click OK.
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DW Spectrum 3.0
5. Click Activate License
It is also possible to delete an expired or invalid License Key. To do so:
1. Go to Licenses tab in System Administration.
2. Select the desired licenses (should be marked in red) and click Remove (or press DEL).
Finally, it is possible to export the list of licenses in a file. It may be necessary, for instance, if re-activation is needed.
To do so, click on Export and select the target file. Currently, CSV and HTML formats are supported.
Note: database backup contains information about licenses, so they may be backed up and restored as well. See
"Backing up and Restoring DW Spectrum Database" for details.
System-Wide Configurations
All system related settings are combined in the single dialog. That makes system administration much more simple.
This dialog can be opened by clicking on Main Menu –> System Administration (CTRL+ALT+A).
The dialog contains the following sections (tabs):
General:
Alarm/Event Rules – invokes the dialog when Event/Actions can be configured
Event Log – opens up the list of events that occurred (Viewing Events Log)
Device List – opens up the list of devices in the system
Audit Trail – opens up the list of users' actions. Can be enabled and disabled
Health Monitoring – opens Layout and shows health information for all servers.
Bookmarks – invokes Bookmark Search (the list of all Bookmarks)
Other system settings – ability to Disable Automatic Discovery and Preventing DW Spectrum from Changing
Camera Streaming Settings etc.
Backing up and Restoring DW Spectrum Database
Licenses – see "Obtaining and Activating DW Spectrum Licenses"
E-Mail – ability to Configure Mail Server for E-Mail Notifications
Updates – see "Upgrading DW Spectrum"
User and Roles Management Form
Routing Management
Time Synchronization
DW Cloud.
Obtaining and Configuring Server’s Additional Settings (Admin Only)
In addition to the basic Server settings that are setup initial configuration, Administrators can also do the following:
Server Status Check (Ping). If Server is not responding for some reason this can help to check availability of the
computer Server is hosted on
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Rename
Failover Setup (see "Configuring Failover")
Storage Configuration
To configure Server parameters, open the desired Server in Resource Tree, then open Context Menu and choose
Server Settings.
The following Server parameters can be checked and configured:
Name – can be changed here or in Resource Tree
IP Address – cannot be changed. Displayed in Resource Tree as well if the corresponding setting is enabled (see
"Working with Resource Tree and Renaming Resources")
Port – can be changed from web-client
Ping – check availability of the computer Server is hosted on
Failover (see "Configuring Failover")
Storage Management – see "Configuring Server Storage/NAS"
Backup (Redundancy) – see "Configuring Redundant Storage (Storage Backup)"
Rebuild Archive Index – restore recorded footage if moved. See "Restoring Broken Archive"
Storage Analytics – see "Analyzing and Anticipating Storage Usage".
Configuring Server Storage/NAS
DW Spectrum provides an easy and flexible storage management policy. Each Server can use an unlimited number of
local and network storage paths. If more than one storage location is used the Media Server will automatically balance
the space consumption. The more free space the storage has, the higher the usage intensity will be.
Storage is considered to be a separate hard disk partition. If a partition has more than 100 Gb of free space, DW
Spectrum uses it automatically.
Additionally it is possible to add network storage locations (NAS).
To configure Server Storage:
1. Open the Server Settings.
2. Go to Storage Management tab:
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