Digital Watchdog Blackjack X-Rack, DW-BJX2U Quick Start Manual

Quick Start Guide

State of the art hyper-optimized video management platform designed for ease,

speed and eciency.

Blackjack® X-RACK — Up to 200 2.1MP Cameras (1080p True HD Resolution)

X-R ACK

DW-BJX2U

DW-BJX2U

Default Login Information for DW Spectrum® IPVMS

Username: admin Password: admin1234

WHAT’S IN THE BOX

X-R AC K
Server

Quick Start
Guide

1 Set Power Cable 2 Set

1 Set

Keyboard and
Mouse

NOTE: Download All Your Support Materials and Tools in One Place

1. Go to: http://www.digital-watchdog.com/support-download/

2. Search your product by entering the part number in the ‘Search by Product’ search bar. Results for applicable part
numbers will populate automatically based on the part number you enter.

3. Click ‘Search’. All supported materials, including manuals, Quick Start Guides (QSG), software and firmware will
appear in the results.

1 Set

Attention: This document is intended to serve as a quick reference for initial set-up.
See the DW Spectrum full manual for more information on features and functionality.

Tel: [phone]
Technical Support Hours: 9:00AM – 8:00PM EST, Monday thru Friday

digital-watchdog.com

BLACKJACK X-RACK HARDWARE

F1

F2 F3

F1 2x USB 2.0 Ports
F2 Power Button
F3 HDD Status LED
F4 Removable SSDs

F4

B1 Power Input
B2 Serial Port
B3 2 x USB 2.0 Ports
B4 2 x USB 3.0 Ports
B5 10Gbps Ethernet Port (LAN1)

LAN 1 LAN 2

B6 10Gbps Ethernet Port (LAN2)
B7 HDMI Port, DVI Port*
B8 RAID Controller

B3

B4

B5

B6

B7

B8

B1

B2

NOTE The local video outputs

Default Login Information for Pre-Installed DW Spectrum® IPVMS

Username: admin Password: admin1234

SPECIFICATIONS X-RACK

PART NUMBER Windows model DW-BJ X2U

Maximum IP cameras 200 (2.1MP/1 080 p @30f ps, with high recording q ualit y)

Included IP licenses 8

Form factor 2U rack mount

Operating system

CPU Intel Xeon® Processor with 8 Cores

Memory

Ethernet port

System Max vid eo stora ge rate (M bps) 1200Mbps**

Storage Ma x. DW-B JNAS R ACK Connection 4 (up to 560TB)

Video-out

Pre-loaded VMS software DW Spec trum® IPVMS Server

Remote clients Cross platfor m - Windows®, Linux U buntu® and Mac

Mobile apps iOS® and Android

Keyboard & mouse Included

Rail kit Included (4 post static)

Power supply Dual 380W Redundant****

Operating temperature (ambient room temperature) 50°F~80°F (10°C~27°C)

Operating humidity 20~60% RH

Dimension (WxDxH) 17.29” x 2 1.9 3” x 3.46” (439. 3 x 557.1 x 88 mm)

Warranty 5 year

OS on SSD 2x SSD ( RAID1 mirrored), hot-swappable bays wit h lock

Outputs True HD and DVI output***

Resolution HD 1080p

Windows Server 2016

32GB DDR4 ECC

Option: DW-MEM32GX - 32GB(2x 1 6GB) memor y upgra de Kit*

2 x 10Gigabit Ethernet (RJ45)**

Option: DW-R10NIC - s econd ary 10Gbps RJ45 po rt*

®

®

should be used for
configuring the DW
Spectrum® and cameras, not
for viewing cameras running
on a DW Spectrum® client.

®

* Available at initial orde r only

*** Should be used for initial co nfiguration and server mana gement

2

**** A se parate U PS for e ach powe r supply is recom mended

** Requ ire 10Gb network switch

Quick Start Guide

SETTING UP THE X-RACK

STEP 1: Connect Peripherals, power and network

1. Connect a monitor, USB keyboard, USB mouse and network cables as illustrated in the diagram below. Connect

LAN1(B6) first to configure NAS devices and cameras first. Then configure local network later.

* LAN1 should be connected to a 10Gigabit switch port.

2. Connect the server to an appropriate power source.
* It is recommended to use an uninterrupted power supply (UPS) system of 1500VA or higher.

3. Turn on the server if the server does not turn on automatically.

(Press the Power Button on the front of the X-RACK. F2 on the diagram).
* Connecting the power cable to the live power source may turn on the server automatically

Connect to DW-BJNAS

Rack models

10 Gigabit Switch

LAN 1 LAN 2

Connect to Corporate LAN

PoE Switch for cameras

STEP 2: Configure Date and Time

Windows

1. Double click Date and Time icon on the Desktop.

2. Change Time zone if not correct (default is UTC-08:00 Pacific Time)

3

SETTING UP THE E-RACK

STEP 1: Connect Peripherals, power and network

1. Connect a monitor, USB keyboard, USB mouse and network cable to one of the ethernet ports (B8 on the diagram) Configure the camera network first
then will configure local network later.

STEP 2: Configure Date and Time

Windows

1. Double click Date and Time icon on the Desktop.

2. Change Time zone if not correct (default is UTC-08:00 Pacific Time)

Press OK after selecting the correct Time zone.

Click “Change date and time…” to update the date and time if they are not correct.

* Verify the Time zone before updating the date and time. Time may show 2 or 3 hours o due to incorrect

Time zone.

Press OK after adjusting to the correct date and/or time.

4. Press OK to close Date and Time when done.

4

Quick Start Guide

3. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties

STEP 3: Configure Network

Please have the following information ready before starting the network configuration.

NAS and Camera Network Local Network (LAN)

IP Address

Subnet Mask / Netmask

Default Gateway / Gateway Not Applicable

DNS Servers Not Applicable

* NAS & Camera Network and Local Network cannot be on the same network.

NOTE The Blackjack X-RACK’s network settings are set to DHCP as

default.

NOTE If you are not sure what information to enter, contact your Network Administrator or

Internet Service Provider for the information.

Windows

1. Double click Network Connections on the Desktop

2. Right click on the Ethernet with cable connected and click Properties.

3. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties

5

3. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties

4. Select “Use the following IP address” (Use the following DNS server addresses will be selected automatically).

5. Enter IP address and Subnet mask of the NAS and camera network. (do not enter anything for the Default
gateway, Preferred

DNS server and Alternate DNS server.

NOTE DW-BJNAS should be installed on the same network (LAN1) as the security cameras and

NOT placed on the corporate LAN (LAN2).

6. Click OK to close then click Close to go back to Network Connections.

Configuring Local Network(LAN2)

7. Right click on the other Ethernet, the one with network cable unplugged, and click Properties.

8. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties.

6

Quick Start Guide

6. Click OK to close then click Close to go back to Network Connections.
Local Network

7. Right click on the other Ethernet, the one with network cable unplugged, and click Properties.

8. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties

9. Select Use the following IP address (Use the following DNS server addresses will be selected automatically)

10. Enter IP address and Subnet mask of the camera network.

* Consult with your IT department if you do not know what IP address to use.

7

* Consult with your IT department if you do not know what IP address to use.

11. Click OK to close then click Close to go back to Network Connections.

12. Connect a network cable to the Ethernet port B8 on the diagram (page 2) to the switch on the local network.

13. Close the Network Connections by clicking X on the upper right corner of Network Connections.

11. Click OK to close then click Close to go back to Network Connections.

12. Connect a network cable to the Ethernet port B7 on the diagram (page 2) to the switch on the local network”
please change B7 to B6.

13. Close the Network Connections by clicking X on the upper right corner of Network Connections.

Connect DW-BJ8NASxTR/DW-BJ16NASxTR using DW IP Finder

Follow the QSG accompanied with the Blackjack NAS Rack models to properly connect to the network.

8

Quick Start Guide

1. From the Windows based Blackjack® server or Client or any Windows® PC, open DW IP Finder™ by double

clicking on the DW IP Finder™ icon on the Desktop or click on DW IP Finder™

from Start Menu > All Programs > DW IP Finder.

2. If the DW IP Finder™ is not installed or not the latest version, download and install from
http://digital-watchdog.com/support.

- Under Software, select DW IP Finder™ from the dropdown list.

- Then go to downloads section and expand software/firmware.

- Click on the download icon to download the DW IP Finder™.

- Then install the DW IP Finder™ by following the installation wizard.

* Requires DW IP Finder™ 4.3.17 or later version.

3. When the DW IP Finder™ is opened, change the device to BJNAS and click to scan for the Blackjack
NAS models on the network.

4. If any of the the Blackjack®NAS are not listed, change the Network by clicking the drop down and select another

network if exist. Then click to scan the network for the Blackjack® NAS.

5. Find the Blackjack® NAS from the list, then either double click on the Blackjack NAS logo or click on the under

the IP Conf column.

* Available at time of initial order only / ** UPS Recommended

9

6. From the Device Settings, enter IP Address, Netmask and Gateway then click Apply to save changes.

®

NAS are not listed, change the Network by clicking the drop down and select another

®

NAS.

®

NAS from the list, then either double click on the Blackjack NAS logo or click on

the

under

NOTE The DW-BJNAS should be configured using a Static IP address. If the IP Address will be

obtained using a DHCP service, confirm the address has been reserved and will not expire.

7. From the main DW IP Finder, click to update the list with new IP address.

8. Find the Blackjack® NAS from the list, then either double click on the Blackjack NAS logo or click on the under
the IP Conf column.

9. Click to add to the server. Script will run and add volumes to the Windows.

10

Quick Start Guide

Windows

When completed without errors, “Success” will be displayed for Disk 1 and Disk 2. Click any key on the keyboard to

close the

CMD window.

If you have another Blackjack NAS Rack, repeat 5 ~ 9.

10. Close DW IP Finder if no other devices to configure.

11. Reboot the server.

Spectrum Client (only use for initial configuration and maintenance)

WINDOWS-BASED SOFTWARE MANUAL LAUNCH

To launch the DW Spectrum® Software on the Windows-Based P-RACK:

OPTION 1: Double-click the DW Spectrum®
desktop icon.

OR

OPTION 2: Go to ‘Start’

on the bottom left and
select DW Spectrum® in
the Digital Watchdog
folder

* Available at time of initial order only / ** UPS Recommended

11

SETTING UP DW SPECTRUM® MEDIA SERVER

Login : admin
Password : admin1234

STEP 1: Initial run from Blackjack® server

1. Open DW Spectrum® Client by double click on the DW Spectrum icon

2. Click on the preconfigured server.

3. Enter password and click connect.

* Default password : admin1234 (case sensitive)

STEP 2: Mange Storage Location

1. Right click the server name listed on the Resources then click Server Settings.

Quick Start Guide

2. Go to the Storage Management

3. Click the toggle buttons on the right side for each drives added if they are not activated.(It should be Green
when activated)

4. Click “OK”.

13

STEP 3: To rename the server

1. Right click on the server name listed on the Resources then click Server Settings.

2. Go to General tab, then type in the new server name in the Name field and click OK.

14

* Available at time of initial order only / ** UPS Recommended

Quick Start Guide

STEP 4: To check for update

1. Click on the menubutton on the top left of the screen, then click System Administration.

2. Go to Updates tab. Click Update System if turned orange.

* If you are on the latest version, it will say “You have the latest version installed” and the Update System button

will be greyed out.

3. Click OK when update is completed.

* Available at time of initial order only / ** UPS Recommended

15

STEP 5: Enter License

1. Go to System Administration then click License tab.

2. Enter License Key then click Activate License button. (Internet connection required)

* Click on Activate Trial License if you have not purchased the valid license.

3. Click OK to when the License is activated.

STEP 6: Configure recording

* cameras will be automatically populated under the server’s resource tree if the cameras and the server’s IP

addresses are properly configured.

1. Right click on the camera to setup recording, then click Camera Settings.

16

* Available at time of initial order only / ** UPS Recommended

2. Go to Recordings tab.

Quick Start Guide

3. Click to turn on recording.

4. Configure Schedule Settings for Quality, FPS and Recording Type.

5. Click and drag mouse over the Recording Schedule to assign the recording setting.

17

* Click on All to apply to the all schedules.

6. Red dot will appear next to the camera when the recording is started.

18

STEP 6: Backuping Database

1. Go to System Administration and click General tab.

Quick Start Guide

2. Click Create Backup… button.

3. Navigate to the folder where to save and enter name of the backup file then click save.

* Strongly recommend to also backup to the external storage media.

NOTE: More information and instructions are available in the Spectrum 3.0 Manual.

19

TROUBLESHOOTING TIPS

Windows

Problem Possible Solutions

My camera does not
auto-discover

Videos are slow

My camera appears
disconnected

I can’t get playback
video from my
camera

I get an
‘unauthorized’
message on my
camera

1. Is the camera in the same LAN network as the Media Server?

2. Is your camera compatible with DW Spectrum? (Refer to our website for full list of supported cameras.)

3. Is the camera updated to its latest firmware?

4. If your camera is integrated with DW Spectrum via ONVIF, make sure ONVIF is enabled on your camera.

5. Try adding the camera manually.

6. Try rebooting the server after installation. Allow up to 2 minutes for the server to map your network and
detect all supported devices.

1. Are you accessing the same cameras from multiple clients? (LAN & WAN)

2. Do you have a Gigabit network? Check your network speed.

1. Under camera settings, make sure the user name and password are correct.

2. Under the camera settings, use the ‘Ping’ button to make sure the camera is connected to the network
properly.

3. If you can connect to the camera’s web viewer, try rebooting the camera and/or restore it to factory
default.

4. Make sure your camera is using the latest firmware available.

5. Make sure that the camera is connected to the same network as the server.

6. If you are connecting to a camera that is integrated with DW Spectrum via the ONVIF protocol (see list),
make sure ONVIF is enabled.

7. Make sure your user has permissions to view that specific camera.

1. Do you have network connection between client and server (in case server and client are not on the same
machine)?

2. Make sure your user has playback viewing permissions for the selected channel.

3. Make sure the camera is set to a recording mode that would provide recorded video for the selected time
and environment.

4. On the server side, check the media server log to make sure the camera you are trying to watch has not
been unexpectedly disconnected.

1. Make sure the camera’s user name and password are properly entered in the camera’s general information
under the camera settings menu.

2. If necessary, try rebooting the camera to apply the camera’s user name and password.

SYSTEM REQUIREMENTS

Recommended Specs for the Full Client

Processor Intel Core i5 or greater

Video Card

Resolution 1920 x 1080

RAM 16GB

NIC 1Gbps Ethernet

OS Supported
– Client

Linux OS

* Except Storage Server version
Important: OS not listed will be not be supported by DW® Tech Support

Tel: [phone]

Fax: [phone]

Intel HD Graphics 2500 (or higher) with 1GB Dedicated Memory
Recommend NVIDIA or AMD graphics card with 2GB or more memory

Windows

Windows Servers*

Linux Ubuntu 14.04, Ubuntu 16.04

Mac OSX 10.11, OSX 10.12

7 Home, 7 Standard, 7 Pro, 7 Ultimate, 8/8.1 Standard, 8/8.1 Pro, 8.1
Enterprise, 10 Home/Pro/Enterprise**

Any versions of 2008 , any versions of 2008 R2, any versions of Server
2012, any versions of Server 2012 R2

www.digital-watchdog.com
[e-mail]

Rev Date: 01 /19

Speci fications and p ricing are subj ect to change without notice.

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