Please refer to the System Installation Manual for information on limitations regarding product use and
function and information on the limitations as to liability of the manufacturer.
Su re Signal
Sure Signal Max
Sure Signal CSR
Installation Manual
For U.L. Listed Applications
Version 1.0
FCC COMPLIANCE STATEMENT
CAUTION
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 and Part 22 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
• Re-orient the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.
The user may find the following booklet prepared by the FCC useful: “How to Identify and Resolve Radio/Television Interference Problems”. This booklet
is available from the U.S. Government Printing Office, Washington D.C. 20402, Stock # 004-000-00345-4.
: Changes or modifications not expressly approved by Sur-Gard Security Systems Ltd. could void your authority to use this equipment.
INDUSTRY CANADA COMPLIANCE STATEMENT
This Class B digital apparatus meets all requirements of the Canadian interference-causing equipment regulations.
Cet appareil numérique de la Classe B respecte toutes les exigences de règlement sur le matériel brouilleur du Canada.
WARNING:To satisfy FCC RF exposure requirements for
transmitting devices, a separation distance of 30 cm or more must be
maintained between the antenna of this device and persons during
device operation. To ensure compliance, operations at closer than this
distance is not recommended.
Table of Contents
Contentsii
Important Information...........................................................ii
Sure Signal Glossary of Terms..................................................ii
Transmitting and Receiving.................................................. 5
Test Transmissions ............................................................... 5
Sure Signal Trouble Supervision5
Sure Signal Trouble Shooting5
[803] Sure Signal Programming (PC5010/580/1555/5015) 6
For Your Records14
Appendix A – SIA Reporting Codes15
Antenna Relocation Diagram17
Standard Connection with DSC Control Panel18
Limited Warranty/How to Contact Us Inside Back
i
Contents
Important Information
This manual is based on the production version of the included
wireless device. Software changes may have occurred after
the revision of this manual.
Caution
Any changes or modifications not expressly approved in this
document could void your warranty for this equipment and
void your authority to use this equipment.
Warning
Only use the antenna provided by SG Wireless Communications. The use of any other type will invalidate the warranty
and may be dangerous.
Customer Service
For customer support please call SG Wireless Technical
Support at 416-665-0051 ext. 1, toll free at 1-888-623-7873
ext. 1, or e-mail support@sur-gard.com.
Sure Signal Glossary of Terms
The following is a description of various terms used with regards
to Sure Signal technology.
Electronic Serial Number (ESN)
The ESN is used to carry data information in a Mobitex
Network.
Mobitex Access Number (MAN)
The MAN is equivalent to a phone number. It is a number
used to contact a radio and to identify the sending radio.
Mobitex Packet (MPAK)
The MPAK is the Mobitex network protocol.
Radio Access Protocol (RAP)
The RAP is the protocol which is used to communicate
between the receiver and the Sure Signal Radio.
ii
Introducing the Sure Signal
Sure Signal offers a new wireless communication method for the
transmission of event information using the Mobitex service.
Events are transmitted from Sure Signal via the Mobitex network
to the Sure Signal CSR at the central station in a fast, reliable
manner. Sure Signal has been designed for simple and straightforward installation. Using the Keybus technology, wiring connections are made directly between the Sure Signal transceiver and the
security control panel.
Specifications
Compatible Control Panels
• DSC PC5010 software version v1.XX; v2.02
• DSC PC1555 software version v2.XX
• DSC PC580 software version v2.XX
• DSC PC5015 software version v1.XX; v2.2X
Communication Method
• Mobitex Network
Simultaneous Communications
• The system can be used as the sole method of
communication to the monitoring station or as a second
transmission path in addition to the standard land line.
Please contact your monitoring station on
dual signal communication.For UL Listed applications the
land line should be the primary communication channel
and the RF way should be the secondary communication
channel.
How Sure Signal Works
Sure Signal communicates using the Mobitex Digital Network. Signals are sent to the Mobitex Network and then
forwarded to the central station. For every transmission sent
Antenna
• 3 dB gain, TNC Connector
• Extension kits available:
LAE-3: 3-foot Antenna Kit for Sure Signal
LAE-15: 15-foot Antenna Kit for Sure Signal
LAE-25: 25-foot Antenna Kit for Sure Signal
RF Power Output
• 2.0 watts maximum
Power Supply
• 12 VDC @30mA, from panel Keybus, DSC Keybus
control panel required
DC, from bell circuit
• 12 V
Current in standby 90mA
Current when receiving 135mA
Current when transmitting 1.3A
Dimension
• 3.5" x 4.6" x 1.8" (85 mm x 115 mm x 45 mm)
Weight
• 0.5 lbs. (0.2 kg)
to the receiver, there will be an acknowledgment transmission sent back to the Sure Signal radio. For transmission
sequence see the drawing below:
1
Installation
It is mandatory that the power be removed from the
system before any wiring changes are performed on the
Sure Signal module. Neglecting to do so will result in
damage to the radio modem.
Mounting the Sure Signal
Sure Signal can be mounted in the upper right hand corner of the
panel’s cabinet through the knock out. The Sure Signal case attaches
to the panel’s cabinet through the use of clips and two screws.
Mounting the Antenna
NOTE: The antenna should always be attached to the
Sure Signal unit for proper operation. The unit will not
tion properly if the antenna is not installed. Also note
the 30cm distance.
The antenna attaches to the TNC connector of the Sure Signal
module. The antenna should be mounted as high above ground
level as possible while at the same time taking care not to place
the antenna under a Radio frequency shield of any kind. For
example do not mount the antenna directly below a metal roofing
overhang. Sure Signal functions best when installed in an unobstructed “line of sight” to the Mobitex base station. The antenna
should be located so that one of the two green LEDs is lit (LED1
or LED2).
func-
Wiring Connections
Keybus Connection
The Sure Signal transmitter has 4 terminals marked red, black,
yellow and green. Connect these four terminals to the 4 terminals
on the main control panel marked Keybus (red, black, yellow and
green).
Bell IN Terminal
This terminal is used to power the radio modem. This connects
to the BELL + on the control panel. No other wire should be
connected to the BELL+ of the control panel.
An extra power supply can be used to power the modem if it is
not located near the main control panel or where the system
cannot provide enough power for the transmissions. Connect
the positive of the power supply to the BELL IN and the negative
to the COM to ensure proper grounding.
Bell OUT Terminal
This terminal is used to power the siren or any other devices that
would usually connect to the control panel BELL+ terminal. This
output is powered through the 5A fuse (F1) for protection of the
radio transmitting power.
Tamper Terminal
Connect TAM and COM to a normally closed switch that will
be used to monitor tamper. If no tamper switch is desired
place a wire between TAM and COM.
Secure Installation
For a secure installation, the Sure Signal module and its host
panel must be locked and protected. An instant trip IR sensor
would be the most appropriate for supervision of the panel. A
cabinet tamper switch connected to the TAM terminal of the
Sure Signal unit is also suggested.
UL Requirements
Installation-The product is intended to be installed in
accordance with its installation instructions, the local
authority having jurisdiction.
For Grade AA and A Central Station Service:
• The polling between the premise radio and the central
station shall be such that a failure of the radio link shall
be annunciated in 200 seconds at the central station.
Programming006: Option 2 must be on and Option 3 must
be off.
• The radio shall be mounted in an attack resistant enclosure.
• Simultaneous alarm signals shall be sent over the DACT
line and radio.
• Failure of the premise radio shall be reported over the
DACT line and annunciated at the central station within
200 seconds.
• Failure of the DACT line shall be reported over the radio
and annunciated at the central station within 200 seconds.
• Opening and closing signals must be transmitted over the
radio or the DACT line.
For Grade B central station service and grade A police station
connect with high line security:
• The radio shall be mounted in an attack resistant enclosure.
• The system shall send a check-in signal to the central
station every 24 hours.
• A listed compatible burglar alarm sounding device shall
be used in conjunction with the system.
• Opening and closing signals are not required for Police
station connect service.
For grade C central station service:
• The radio shall be mounted in an attack resistant enclosure.
• The system shall send a check-in signal to the central
station every 24 hours.
2
Connection Diagram
AU
WARNING!
All connections to the Sure Signal module are power
limited. Do not route any wiring over the circuit boards.
Maintain at least 1” (25.4mm) seperation between circuit
board and wiring.
A minimum of 1/4” (7mm) separation must be maintained
at all points between non power limited wiring and power
limited wiring.
Refer to your control panel installation manual for any
additional information.
3
Enrolling the Sure Signal Radio
Before powering up the radio, information must be provided to
Connect24 for the Sure Signal Radio. The radio information must
be given to Connect24on the service request form. Once the
service has been set up by the provider, the installer will have to
select the appropriate provider (from the predefined list in this
manual) in the network connection selections section. The
installer must ensure that the Mailbox section is disabled. Both
Relocating the Antenna
If a suitable location is not available for proper Mobitex
coverage, obtain an Antenna Extension Bracket kit from your SG
Wireless Communications supplier. Each kit contains an extension cable, a mounting bracket, instructions, and all required
hardware. Three lengths of extension cable are available:
Extension KitLength of cable
LAE-33 feet (0.91 m)
LAE-1515 feet (4.57 m)
LAE-2525 feet (7.62 m)
Only use the Extension Kits to extend the mounting range of
the antenna. Do not cut or splice the extension cable. The
maximum distance between Sure Signal and the antenna is 25
feet (7.62 m) as obtained by using the LAE-25 Extension Kit.
Relocating the Sure Signal
Since Sure Signal is a Keybus accessory, it is possible to
relocate the module up to 1000 feet from the main control
panel when the panel is not located in a good Mobitex
coverage area (a control panel installed in a vault for
example). When relocating the module, follow theses rules:
• Maximum of 1000 feet from the main control. Keybus
(Red, Black, Yellow, Green) from the panel to the
Sure Signal.
the receiver radio and Sure Signal must be set up with the
same provider in order to function.
When changing network providers, the subscription to the
previous network should be cancelled. Otherwise, Sure Signal
will remain connected to the previous network if it cannot find
the new network.
Once the previous subscription is cancelled, the installer needs only
to follow the enrollment procedure as described above.
Make sure the antenna is in a physically secured location to
avoid tampering.Secure the TNC connector from the Extension Kit to the mounting bracket, ensuring that the star
washers make solid electrical contact with the mounting
bracket.Remove the antenna from the Sure Signal module
and connect the extension cable to the TNC connector on the
module. Secure the antenna to the TNC connector mounted
on the Extension Kit Mounting Bracket. Locate the mounting
bracket and antenna away from possible sources of electrical
interference. Moving the antenna just a short distance will
likely be adequate. Temporarily secure the mounting bracket
in the new location and proceed with testing. If the test is
successful, permanently secure the mounting bracket and
antenna at the new location.
Note: 30cm must be kept between antenna and a person/
• A UL1481 power supply 12V@1.5A must be used.
• The power supply (AUX+) is connected to the
Sure Signal (BELL IN) terminal and the power supply
(BLK) to the Sure Signal (COM) terminal.
• The cabinet must be installed in a secure location and
should have a tamper circuit connected to the
Sure Signal (TAM and COM) terminals.
Programming Sections
All programming on Sure Signal is done in the installer’s
programming mode. Refer to the control panel’s Installation
Manual for instructions on how to enter installer’s programming. From installer’s programming, enter section [803] to
go to Sure Signal programming sections.
NOTE: Section [06], Option 1 (Radio Enable/Disable) must
be ON before supervision of the module can occur.
[01]-[05] Zone Definition
These sections must be programmed exactly the same as the
main control panel. This allows Sure Signal to translate
information sent along the Keybus and identify the proper event.
[06] Configuration Options
Option [1] Radio Enable/Disable
Option [2] ULAA Supervision Enable/Disable. This option
must be selected to disable ULAA supervision.
Option [3] Standard SIA Test TX / RSSI and Status in Test TX
[10] First Account Number
4-digit hex entry.
[11] Second Account Number
4-digit hex entry.
[15] First Receiver Man Number
Four 2-digit decimal entry.
[16] Second Receiver Man Number
Four 2-digit decimal entry.
Note: For 7-digit man numbers, the first digit must be 0.
[20] Communicator Format Options
2-digit entry.
01 = Condensed SIA without account number
02 = Condensed SIA with account numbers
[21] Network Connection Selections
2-digit entry.
00 = No network selected
01 = Connect to Cantel network
02 = Connect to Ram/Ardus network
03 = Connect to Ram/Aust network
[22] Transmission Options
This section will enable sections of reporting codes.
[23] Number of Attempts to Each Man
3-digit entry (001-255).
[24] Response Wait Time
3-digit entry (001-255) × 10 seconds.
[30]-[78] Individual Event - Transmission Toggle
These sections are used to determine if an event will be
transmitted by Sure Signal. If ’00’ is entered, then that event will
not be transmitted. If ‘FF’ is programmed, then the event will be
transmitted. ‘FF’ is the default value.
4
Activating Sure Signal
Before activating Sure Signal, ensure that the control panel is
wired, programmed and operating properly. Make sure that the
Sure Signal transmitter is properly connected to the Keybus and
to the bell positive circuit. When power is applied to the
system, Sure Signal will perform self-diagnostics for a few
seconds, before giving visual feedback by indicating signal
strength on LED1, LED2 and LED3. A complete default of
the Sure Signal module should always be performed
before any other programming is done. Enter ‘00’ in
section ‘99’ to perform the default.
Transmitting and Receiving
LED4 on the Sure Signal module will blink once (1) to
indicate the radio has transmitted an event. It will blink twice
(2) to indicate that an acknowledgement has been received
from the alarm central station. Sure Signal will not follow
Transmission Delay as programmed in Section [370] of the
panel. Events will be transmitted immediately.
Sure Signal Trouble Supervision
Sure Signal automatically monitors its operation and indicates
trouble conditions by flashing LED5 on the circuit board. LED5
normally flashes once every second when Sure Signal is on
standby (ready to transmit) mode. Troubles are indicated when
LED5 flashes more than once every second. Shown below is the
number of flashes used to indicate each trouble condition in order
of importance:
2, 6, 3, 4, 5, 1
Test Transmissions
Sure Signal will send test transmissions as they come across the
Keybus. All of the programming for timed test transmissions is
done at the panel. When the test transmissions come across the
Keybus, they will be transmitted as per SIA reporting codes
(Appendix A).
Sure Signal can also be set up for ULAA Listed systems. When
ULAA supervision is enabled (Section [06], bit 2OFF), Sure Signal
is responsible for test transmission times. A test transmission
must be sent every 30 minutes if the panel is disarmed, and every
3 minutes if the panel is armed (either or both partitions on a
partitioned system).
There is also a Sure Signal test transmission switch (SW1)
located on its printed circuit board. None of the test
transmissions are affected by transmission options (Section
[803], Option [22]). They can only be enabled/disabled in
the Test Transmission Reporting Codes section (Section
[803], Option [78]).
TABLE 1:
Number
of flashesFunction of flashes
1Radio is operating normally
2Radio is not connected or not responding
3Network is not available
4FTC (Failure to Communicate) 1 -
MPAK Flag reason
5FTC (Failure to Communicate) 2 -
Radio reason
6No number programmed for Man Number 1
(Section [15])
Sure Signal Trouble Shooting
1. Check all wiring
• Make sure all the Keybus connections are correct.
• Make sure BELL+ is connected to the BELL IN of the
Sure Signal module.
2. Check the LED5
• Check number of flashes on LED5. If LED flashes more
than once every half second refer to TABLE 1.
• 6 flashes indicates no number programmed for Man
Number 1 (Section [15]).
3. If intermittent failure to communicate is seen (5
flashes), number of attempts (option 23) should be
increased to 10 and/or response wait time should be
increased to 60 seconds (option 24=006).
4. If LED5 flashes once every half second, yet Sure Signal
does not communicate, call SG Wireless Technical Support
at 1-888-623-7873 ext.1 or 416-665-0051 ext.1.
5. Before contacting Technical Support, please have the
following information ready: MAN number of the
Sure Signal unit, ESN number of the Sure Signal unit and
account number.
5
[803] Sure Signal Programming (PC5010/580/1555/5015)
Zone Definitions
00 Null Zone (No Alarm)09 24 Hour Supervisory18 24 Hour Sprinkler
01 Delay 110 24 Hour Supervisory Buzzer19 24 Hour Water
02 Delay 211 24 Hour Burglary20 24 Hour Freeze
03 Instant12 24 Hour Holdup21 24 Hour Latching Tamper
04 Interior13 24 Hour Gas22 Momentary Keyswitch Arm
05 Interior, Stay-Away14 24 Hour Heat23 Maintained Keyswitch Arm
06 Delay, Stay-Away15 24 Hour Medical24 LINKS Answer
07 Delayed 24 Hour Fire (Hardwired)16 24 Hour Panic87 Delayed 24 Hour Fire (Wireless)
08 Standard 24 Hour Fire (Hardwired)17 24 Hour Emergency88 Standard 24 Hour Fire (Wireless)
FF FF FF FFI_____I_____I - I_____I_____I - I_____I_____I - I_____I_____I
Valid entries for all 2-digit sections (00-99) decimal. NOTE: For most applications, first digit is ‘0’.
6
[16] Second Receiver Man Number (four 2-digit entries)
Default
FF FF FF FFI_____I_____I - I_____I_____I - I_____I_____I - I_____I_____I
Valid entries for all 2-digit sections (00-99) decimal. NOTE: For most applications, first digit is ‘0’.
[20] Communicator Format Options
Default
02I_____I_____I
01 = Condensed SIA without transmitted account number
02 = Condensed SIA with 4-digit account number
[21] Network Connection Selections
I_____I_____I
00 = No network selected
01 = Connect to Cantel network
02 = Connect to Ram/Ardus network
03 = Connect to Ram/Aust network
Note: Programming 000 in this section will be accepted as 001. (It will remain as 000 in the programming section.)
7
These are “ON” or “OFF” toggle options
Sections [30] to [78]: if ’00’ is entered, then that reporting code is disabled (“OFF”). If ‘FF’ is in the section,
then the default reporting code is enabled (“ON”).
FFI_____I_____IClosing By Access Code 1FFI_____I_____IClosing By Access Code 5
FFI_____I_____IClosing By Access Code 2FFI_____I_____IClosing By Access Code 6
FFI_____I_____IClosing By Access Code 3FFI_____I_____IClosing By Access Code 7
FFI_____I_____IClosing By Access Code 4FFI_____I_____IClosing By Access Code 8
FFI_____I_____IClosing By Access Code 9FFI_____I_____IClosing By Access Code 13
FFI_____I_____IClosing By Access Code 10FFI_____I_____IClosing By Access Code 14
FFI_____I_____IClosing By Access Code 11FFI_____I_____IClosing By Access Code 15
FFI_____I_____IClosing By Access Code 12FFI_____I_____IClosing By Access Code 16
FFI_____I_____IClosing By Access Code 17FFI_____I_____IClosing By Access Code 21
FFI_____I_____IClosing By Access Code 18FFI_____I_____IClosing By Access Code 22
FFI_____I_____IClosing By Access Code 19FFI_____I_____IClosing By Access Code 23
FFI_____I_____IClosing By Access Code 20FFI_____I_____IClosing By Access Code 24
FFI_____I_____IClosing By Access Code 25FFI_____I_____IClosing By Access Code 29
FFI_____I_____IClosing By Access Code 26FFI_____I_____IClosing By Access Code 30
FFI_____I_____IClosing By Access Code 27FFI_____I_____IClosing By Access Code 31
FFI_____I_____IClosing By Access Code 28FFI_____I_____IClosing By Access Code 32
FFI_____I_____IClosing by Duress Code 33FFI_____I_____IClosing by System Code 42
FFI_____I_____IClosing by Duress Code 34FFI_____I_____IPartial Closing
FFI_____I_____IClosing by System Code 40FFI_____I_____ISpecial Closing
FFI_____I_____IClosing by System Code 41
FFI_____I_____IOpening By Access Code 1FFI_____I_____IOpening By Access Code 5
FFI_____I_____IOpening By Access Code 2FFI_____I_____IOpening By Access Code 6
FFI_____I_____IOpening By Access Code 3FFI_____I_____IOpening By Access Code 7
FFI_____I_____IOpening By Access Code 4FFI_____I_____IOpening By Access Code 8
FFI_____I_____IOpening By Access Code 9FFI_____I_____IOpening By Access Code 13
FFI_____I_____IOpening By Access Code 10FFI_____I_____IOpening By Access Code 14
FFI_____I_____IOpening By Access Code 11FFI_____I_____IOpening By Access Code 15
FFI_____I_____IOpening By Access Code 12FFI_____I_____IOpening By Access Code 16
FFI_____I_____IOpening By Access Code 17FFI_____I_____IOpening By Access Code 21
FFI_____I_____IOpening By Access Code 18FFI_____I_____IOpening By Access Code 22
FFI_____I_____IOpening By Access Code 19FFI_____I_____IOpening By Access Code 23
FFI_____I_____IOpening By Access Code 20FFI_____I_____IOpening By Access Code 24
FFI_____I_____IOpening By Access Code 25FFI_____I_____IOpening By Access Code 29
FFI_____I_____IOpening By Access Code 26FFI_____I_____IOpening By Access Code 30
FFI_____I_____IOpening By Access Code 27FFI_____I_____IOpening By Access Code 31
FFI_____I_____IOpening By Access Code 28FFI_____I_____IOpening By Access Code 32
FFI_____I_____IOpening by Duress Code 33FFI_____I_____IOpening by System Code 42
FFI_____I_____IOpening by Duress Code 34FFI_____I_____IAuto Arm Cancellation
FFI_____I_____IOpening by System Code 40FFI_____I_____ISpecial Opening
FFI_____I_____IOpening by System Code 41
[75] Maintenance Alarm Reporting Codes
FFI_____I_____IBattery Trouble AlarmFFI_____I_____IAuxiliary Power Supply Trouble Alarm
FFI_____I_____IAC Failure Trouble AlarmFFI_____I_____ITLM Trouble Code
FFI_____I_____IBell Circuit Trouble AlarmFFI_____I_____IGeneral System Trouble
FFI_____I_____IFire Trouble AlarmFFI_____I_____IGeneral System Supervisory
[76] Maintenance Restoral Reporting Codes
FFI_____I_____IBattery Trouble RestoralFFI_____I_____I Auxiliary Power Supply Trouble Restoral
FFI_____I_____IAC Failure Trouble RestoralFFI_____I_____ITLM Restoral
FFI_____I_____IBell Circuit Trouble RestoralFFI_____I_____IGeneral System Trouble Restore
FFI_____I_____IFire Trouble RestoralFFI_____I_____IGeneral System Supervisory Restore
[77] Miscellaneous Maintenance Reporting Codes
FFI_____I_____IPhone #1 FTCFFI_____I_____IEvent Buffer 75% Full
FFI_____I_____IPhone #2 FTCFFI_____I_____IDLS Lead IN
FFI_____I_____IPhone #1 FTC RestoreFFI_____I_____IDLS Lead OUT
FFI_____I_____IPhone #2 FTC RestoreFFI_____I_____IDelinquency Reporting Code
[78] Test Transmission Reporting Codes
FFI_____I_____IPeriodic Test TransmissionFFI_____I_____IMobitex Test TX Code
FFI_____I_____ISystem Test
[99] Section [99] is for software defaulting of Sure Signal
80I_____I_____I
Entering 00 will cause a software default of Sure Signal. Entering 01-FF will cause restart of Sure Signal. Entering any other
value will not cause a default or a restart.
[993] Inst. Code
Restore Sure Signal to factory default programming.
Note: Sure Signal must be defaulted if it is connected to PC5010 version 1.00.
The SIA communication format used in this product follows the Level 2 specifications of the SIA Digital Communication Standard
- February 1993. This format will send the Account Code along with its data transmission. Below are the Zone Alarms & Alarm
Restores (Zones 01-32) as well as any additional codes that can be transmitted:
Terms
CodeDescription
— ..........................................Not used
Silent 24 HourUA99/UH99Zone Tamper (1-32)TAzzYes
Zone Tamper Restorals (1-32)TRzzYes
General System Tamper / RestoreTA00/TR00Closing by Access CodesCLusYes
(1-32,33,34,40,41,42)
Partial ClosingCGus Yes (using UBzz)
Opening by Access CodesOPusYes
(1-32,33,34,40,41,42)
Battery TroubleYT00/YR00AC Failure TroubleAT00/AR00Bell Circuit TroubleUT99/UJ99Fire TroubleFT00/FJ00Auxiliary Power Supply TroubleYP00/YQ00TLM Trouble Code (via Mobitex)LT00General System Supervisory / RestoreET00/ER00General System Trouble / RestoreYX00/YZ00TLM RestoralLR00FTC Fail / FTC RestoralYC00/YK00Event Buffer 75% Full Since Last UploadJL00Periodic Test TransmissionRP00Periodic Test Transmission TroubleRP001System TestRX00Mobitex Test Transmission CodeTXxxSignal Strength and Status
(ULAA Supersion or Sure Signal test button)
Zone Fault Alarm/RestoralUTzz/UJzzYes
Burglary VerifiedBV00Delinquency CodeCD00Zone Low BatteryXTzz/XRzzYes
Recent ClosingCR00User NOT Identified
Zone Expander SupervisoryUA00/UH00Keypad LockoutJA00Special Closing (DLS, Keys, Maint, Quick)CL00Special Opening (DLS, Keys, Maint)OP00DLS Lead InRB00DLS Lead Out (Successful)RS00Auto-Arm CancellationCE00Mobitex Tamper CutTAzz/TRzzYes
Keybus FaultET00/ER00Expansion DeviceETex/ERex-
16
Antenna Relocation Diagram
WARNING!
All connections to the Sure Signal module are power limited. Do not
route any wiring over the circuit boards. Maintain at least 1” (25.4mm)
seperation between circuit board and wiring.
A minimum of 1/4” (7mm) separation must be maintained at all points
between non power limited wiring and power limited wiring.
Refer to your control panel installation manual for any additional
information.
17
Standard Connection with DSC Control Panel
WARNING!
All connections to the Sure Signal module are power limited. Do not
route any wiring over the circuit boards. Maintain at least 1” (25.4mm)
seperation between circuit board and wiring.
A minimum of 1/4” (7mm) separation must be maintained at all points
between non power limited wiring and power limited wiring.
Refer to your control panel installation manual for any additional
information.
18
Limited Warranty
SG Wireless Communications warrants that for a period of twelve months from the date of purchase, the product shall be
free from defects in materials and workmanship under normal use and that in fulfillment of any breech of such warranty, SG
Wireless Communications shall, at its option, repair or replace the defective equipment upon return of the equipment to its
repair depot. This warranty applies only to defects in parts and workmanship and not to damage incurred in shipping or
handling, or damage due to causes beyond the control of SG Wireless Communications, such as lightning, excessive voltage,
mechanical shock, water damage, or damage arising out of abuse, alteration or improper application of the equipment.
The foregoing warranty shall apply only to the original buyer, and is and shall be in lieu of any and all other warranties, whether expressed
or implied and of all other obligations or liabilities on the part of SG Wireless Communications. SG Wireless Communications neither
assumes, nor authorizes any other person purporting to act on its behalf to modify or to change this warranty, nor to assume for it
any other warranty or liability concerning this product.
In no event shall SG Wireless Communications be liable for any direct or indirect or consequential damages, loss of anticipated
profits, loss of time or any other losses incurred by the buyer in connection with the purchase, installation or operation or failure
of this product.
WARNING: SG Wireless Communications recommends that the entire system be completely tested on a regular basis.
However, despite frequent testing, and due to but not limited to, criminal tampering or electrical disruption, it is possible for
this product to fail to perform as expected.
How to Contact Us:
Sales
For information about additional products, please call our sales number: 1-888-623-7873, fax us at 1-416665-4222 or e-mail us at sales@sur-gard.com.
Technical Support
If you have questions or problems when using Sur-Gard products, you can call technical support. If you are
within the United States, Puerto Rico, the U.S. Virgin Islands or Canada, you can get support by dialing
1-888-623-7873 ext.1. If you are outside these areas, please call (416) 665-5501 ext.1, or e-mail us at
support@sur-gard.com.
Internet
Visit our new Sur-Gard WWW site. You can search the Sur-Gard technical information database and read information
about our new products as well as send us any questions or comments you may have. Our World Wide Web address
is http://www.sur-gard.com.