Digital Security Controls SURESIGNAL User Manual
• W A R N I N G •
Please refer to the System Installation Manual for information on limitations regarding product use and
function and information on the limitations as to liability of the manufacturer.
Su re Signal
Sure Signal Max
Sure Signal CSR
Installation Manual
For U.L. Listed Applications
Version 1.0
FCC COMPLIANCE STATEMENT
CAUTION
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 and Part 22 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
• Re-orient the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.
The user may find the following booklet prepared by the FCC useful: “How to Identify and Resolve Radio/Television Interference Problems”. This booklet
is available from the U.S. Government Printing Office, Washington D.C. 20402, Stock # 004-000-00345-4.
: Changes or modifications not expressly approved by Sur-Gard Security Systems Ltd. could void your authority to use this equipment.
INDUSTRY CANADA COMPLIANCE STATEMENT
This Class B digital apparatus meets all requirements of the Canadian interference-causing equipment regulations.
Cet appareil numérique de la Classe B respecte toutes les exigences de règlement sur le matériel brouilleur du Canada.
WARNING:To satisfy FCC RF exposure requirements for
transmitting devices, a separation distance of 30 cm or more must be
maintained between the antenna of this device and persons during
device operation. To ensure compliance, operations at closer than this
distance is not recommended.
Table of Contents
Contents ii
Important Information...........................................................ii
Sure Signal Glossary of Terms..................................................ii
Introducing the Sure Signal 1
Specifications....................................................................... 1
Antenna ............................................................................... 1
RF Power Output .................................................................. 1
Power Supply ....................................................................... 1
Dimension ............................................................................ 1
Weight ................................................................................. 1
How the Sure Signal Works 1
Installation 2
Mounting the Sure Signal..................................................... 2
Mounting the Antenna ......................................................... 2
Wiring Connections.............................................................. 2
Keybus Connection............................................................... 2
Bell IN Terminal.................................................................... 2
Bell OUT Terminal ................................................................ 2
Tamper Terminal .................................................................. 2
Secure Installation................................................................ 2
UL Requirements .................................................................. 2
Connection Diagram 3
Enrolling the Sure Signal Radio 4
Relocating the Antenna 4
Relocating the Sure Signal 4
Programming Sections 4
[01]-[05] Zone Definition..................................................... 4
[06] Configuration Options.................................................. 4
[10] First Account Number .................................................. 4
[11] Second Account Number............................................. 4
[15] First Receiver Man Number .......................................... 4
[16] Second Receiver Man Number ..................................... 4
[20] Communicator Format Options ................................... 4
[21] Network Connection Selections................................... 4
[22] Transmission Options................................................... 4
[23] Number of Attempts to Each Man ............................... 4
[24] Response Wait Time ..................................................... 4
[30]-[78] Individual Event - Transmission Toggle................ 4
Activating the Sure Signal 5
Transmitting and Receiving.................................................. 5
Test Transmissions ............................................................... 5
Sure Signal Trouble Supervision 5
Sure Signal Trouble Shooting 5
[803] Sure Signal Programming (PC5010/580/1555/5015) 6
For Your Records 14
Appendix A – SIA Reporting Codes 15
Antenna Relocation Diagram 17
Standard Connection with DSC Control Panel 18
Limited Warranty/How to Contact Us Inside Back
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Contents
Important Information
This manual is based on the production version of the included
wireless device. Software changes may have occurred after
the revision of this manual.
Caution
Any changes or modifications not expressly approved in this
document could void your warranty for this equipment and
void your authority to use this equipment.
Warning
Only use the antenna provided by SG Wireless Communications. The use of any other type will invalidate the warranty
and may be dangerous.
Customer Service
For customer support please call SG Wireless Technical
Support at 416-665-0051 ext. 1, toll free at 1-888-623-7873
ext. 1, or e-mail support@sur-gard.com.
Sure Signal Glossary of Terms
The following is a description of various terms used with regards
to Sure Signal technology.
Electronic Serial Number (ESN)
The ESN is used to carry data information in a Mobitex
Network.
Mobitex Access Number (MAN)
The MAN is equivalent to a phone number. It is a number
used to contact a radio and to identify the sending radio.
Mobitex Packet (MPAK)
The MPAK is the Mobitex network protocol.
Radio Access Protocol (RAP)
The RAP is the protocol which is used to communicate
between the receiver and the Sure Signal Radio.
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Introducing the Sure Signal
Sure Signal offers a new wireless communication method for the
transmission of event information using the Mobitex service.
Events are transmitted from Sure Signal via the Mobitex network
to the Sure Signal CSR at the central station in a fast, reliable
manner. Sure Signal has been designed for simple and straightforward installation. Using the Keybus technology, wiring connections are made directly between the Sure Signal transceiver and the
security control panel.
Specifications
Compatible Control Panels
• DSC PC5010 software version v1.XX; v2.02
• DSC PC1555 software version v2.XX
• DSC PC580 software version v2.XX
• DSC PC5015 software version v1.XX; v2.2X
Communication Method
• Mobitex Network
Simultaneous Communications
• The system can be used as the sole method of
communication to the monitoring station or as a second
transmission path in addition to the standard land line.
Please contact your monitoring station on
dual signal communication.For UL Listed applications the
land line should be the primary communication channel
and the RF way should be the secondary communication
channel.
How Sure Signal Works
Sure Signal communicates using the Mobitex Digital Network. Signals are sent to the Mobitex Network and then
forwarded to the central station. For every transmission sent
Antenna
• 3 dB gain, TNC Connector
• Extension kits available:
LAE-3: 3-foot Antenna Kit for Sure Signal
LAE-15: 15-foot Antenna Kit for Sure Signal
LAE-25: 25-foot Antenna Kit for Sure Signal
RF Power Output
• 2.0 watts maximum
Power Supply
• 12 VDC @30mA, from panel Keybus, DSC Keybus
control panel required
DC, from bell circuit
• 12 V
Current in standby 90mA
Current when receiving 135mA
Current when transmitting 1.3A
Dimension
• 3.5" x 4.6" x 1.8" (85 mm x 115 mm x 45 mm)
Weight
• 0.5 lbs. (0.2 kg)
to the receiver, there will be an acknowledgment transmission sent back to the Sure Signal radio. For transmission
sequence see the drawing below:
1
Installation
It is mandatory that the power be removed from the
system before any wiring changes are performed on the
Sure Signal module. Neglecting to do so will result in
damage to the radio modem.
Mounting the Sure Signal
Sure Signal can be mounted in the upper right hand corner of the
panel’s cabinet through the knock out. The Sure Signal case attaches
to the panel’s cabinet through the use of clips and two screws.
Mounting the Antenna
NOTE: The antenna should always be attached to the
Sure Signal unit for proper operation. The unit will not
tion properly if the antenna is not installed. Also note
the 30cm distance.
The antenna attaches to the TNC connector of the Sure Signal
module. The antenna should be mounted as high above ground
level as possible while at the same time taking care not to place
the antenna under a Radio frequency shield of any kind. For
example do not mount the antenna directly below a metal roofing
overhang. Sure Signal functions best when installed in an unobstructed “line of sight” to the Mobitex base station. The antenna
should be located so that one of the two green LEDs is lit (LED1
or LED2).
func-
Wiring Connections
Keybus Connection
The Sure Signal transmitter has 4 terminals marked red, black,
yellow and green. Connect these four terminals to the 4 terminals
on the main control panel marked Keybus (red, black, yellow and
green).
Bell IN Terminal
This terminal is used to power the radio modem. This connects
to the BELL + on the control panel. No other wire should be
connected to the BELL+ of the control panel.
An extra power supply can be used to power the modem if it is
not located near the main control panel or where the system
cannot provide enough power for the transmissions. Connect
the positive of the power supply to the BELL IN and the negative
to the COM to ensure proper grounding.
Bell OUT Terminal
This terminal is used to power the siren or any other devices that
would usually connect to the control panel BELL+ terminal. This
output is powered through the 5A fuse (F1) for protection of the
radio transmitting power.
Tamper Terminal
Connect TAM and COM to a normally closed switch that will
be used to monitor tamper. If no tamper switch is desired
place a wire between TAM and COM.
Secure Installation
For a secure installation, the Sure Signal module and its host
panel must be locked and protected. An instant trip IR sensor
would be the most appropriate for supervision of the panel. A
cabinet tamper switch connected to the TAM terminal of the
Sure Signal unit is also suggested.
UL Requirements
Installation-The product is intended to be installed in
accordance with its installation instructions, the local
authority having jurisdiction.
For Grade AA and A Central Station Service:
• The polling between the premise radio and the central
station shall be such that a failure of the radio link shall
be annunciated in 200 seconds at the central station.
Programming006: Option 2 must be on and Option 3 must
be off.
• The radio shall be mounted in an attack resistant enclosure.
• Simultaneous alarm signals shall be sent over the DACT
line and radio.
• Failure of the premise radio shall be reported over the
DACT line and annunciated at the central station within
200 seconds.
• Failure of the DACT line shall be reported over the radio
and annunciated at the central station within 200 seconds.
• Opening and closing signals must be transmitted over the
radio or the DACT line.
For Grade B central station service and grade A police station
connect with high line security:
• The radio shall be mounted in an attack resistant enclosure.
• The system shall send a check-in signal to the central
station every 24 hours.
• A listed compatible burglar alarm sounding device shall
be used in conjunction with the system.
• Opening and closing signals are not required for Police
station connect service.
For grade C central station service:
• The radio shall be mounted in an attack resistant enclosure.
• The system shall send a check-in signal to the central
station every 24 hours.
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Connection Diagram
AU
WARNING!
All connections to the Sure Signal module are power
limited. Do not route any wiring over the circuit boards.
Maintain at least 1” (25.4mm) seperation between circuit
board and wiring.
A minimum of 1/4” (7mm) separation must be maintained
at all points between non power limited wiring and power
limited wiring.
Refer to your control panel installation manual for any
additional information.
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Enrolling the Sure Signal Radio
Before powering up the radio, information must be provided to
Connect24 for the Sure Signal Radio. The radio information must
be given to Connect24on the service request form. Once the
service has been set up by the provider, the installer will have to
select the appropriate provider (from the predefined list in this
manual) in the network connection selections section. The
installer must ensure that the Mailbox section is disabled. Both
Relocating the Antenna
If a suitable location is not available for proper Mobitex
coverage, obtain an Antenna Extension Bracket kit from your SG
Wireless Communications supplier. Each kit contains an extension cable, a mounting bracket, instructions, and all required
hardware. Three lengths of extension cable are available:
Extension Kit Length of cable
LAE-3 3 feet (0.91 m)
LAE-15 15 feet (4.57 m)
LAE-25 25 feet (7.62 m)
Only use the Extension Kits to extend the mounting range of
the antenna. Do not cut or splice the extension cable. The
maximum distance between Sure Signal and the antenna is 25
feet (7.62 m) as obtained by using the LAE-25 Extension Kit.
Relocating the Sure Signal
Since Sure Signal is a Keybus accessory, it is possible to
relocate the module up to 1000 feet from the main control
panel when the panel is not located in a good Mobitex
coverage area (a control panel installed in a vault for
example). When relocating the module, follow theses rules:
• Maximum of 1000 feet from the main control. Keybus
(Red, Black, Yellow, Green) from the panel to the
Sure Signal.
the receiver radio and Sure Signal must be set up with the
same provider in order to function.
When changing network providers, the subscription to the
previous network should be cancelled. Otherwise, Sure Signal
will remain connected to the previous network if it cannot find
the new network.
Once the previous subscription is cancelled, the installer needs only
to follow the enrollment procedure as described above.
Make sure the antenna is in a physically secured location to
avoid tampering.Secure the TNC connector from the Extension Kit to the mounting bracket, ensuring that the star
washers make solid electrical contact with the mounting
bracket.Remove the antenna from the Sure Signal module
and connect the extension cable to the TNC connector on the
module. Secure the antenna to the TNC connector mounted
on the Extension Kit Mounting Bracket. Locate the mounting
bracket and antenna away from possible sources of electrical
interference. Moving the antenna just a short distance will
likely be adequate. Temporarily secure the mounting bracket
in the new location and proceed with testing. If the test is
successful, permanently secure the mounting bracket and
antenna at the new location.
Note: 30cm must be kept between antenna and a person/
• A UL1481 power supply 12V@1.5A must be used.
• The power supply (AUX+) is connected to the
Sure Signal (BELL IN) terminal and the power supply
(BLK) to the Sure Signal (COM) terminal.
• The cabinet must be installed in a secure location and
should have a tamper circuit connected to the
Sure Signal (TAM and COM) terminals.
Programming Sections
All programming on Sure Signal is done in the installer’s
programming mode. Refer to the control panel’s Installation
Manual for instructions on how to enter installer’s programming. From installer’s programming, enter section [803] to
go to Sure Signal programming sections.
NOTE: Section [06], Option 1 (Radio Enable/Disable) must
be ON before supervision of the module can occur.
[01]-[05] Zone Definition
These sections must be programmed exactly the same as the
main control panel. This allows Sure Signal to translate
information sent along the Keybus and identify the proper event.
[06] Configuration Options
Option [1] Radio Enable/Disable
Option [2] ULAA Supervision Enable/Disable. This option
must be selected to disable ULAA supervision.
Option [3] Standard SIA Test TX / RSSI and Status in Test TX
[10] First Account Number
4-digit hex entry.
[11] Second Account Number
4-digit hex entry.
[15] First Receiver Man Number
Four 2-digit decimal entry.
[16] Second Receiver Man Number
Four 2-digit decimal entry.
Note: For 7-digit man numbers, the first digit must be 0.
[20] Communicator Format Options
2-digit entry.
01 = Condensed SIA without account number
02 = Condensed SIA with account numbers
[21] Network Connection Selections
2-digit entry.
00 = No network selected
01 = Connect to Cantel network
02 = Connect to Ram/Ardus network
03 = Connect to Ram/Aust network
[22] Transmission Options
This section will enable sections of reporting codes.
[23] Number of Attempts to Each Man
3-digit entry (001-255).
[24] Response Wait Time
3-digit entry (001-255) × 10 seconds.
[30]-[78] Individual Event - Transmission Toggle
These sections are used to determine if an event will be
transmitted by Sure Signal. If ’00’ is entered, then that event will
not be transmitted. If ‘FF’ is programmed, then the event will be
transmitted. ‘FF’ is the default value.
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