Digital Security Controls SKYROUTE Users manual

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Skyroute Skyroute UT Skyroute max

WARNING:WARNING:

WARNING:

WARNING:WARNING: before activating this unit. Call 1-888-251-7458 inbefore activating this unit. Call 1-888-251-7458 in

before activating this unit. Call 1-888-251-7458 in

before activating this unit. Call 1-888-251-7458 inbefore activating this unit. Call 1-888-251-7458 in the U.S. or 1-888-955-5583 in Canadathe U.S. or 1-888-955-5583 in Canada

the U.S. or 1-888-955-5583 in Canada

the U.S. or 1-888-955-5583 in Canadathe U.S. or 1-888-955-5583 in Canada

You must be enrolled with Connect 24 You must be enrolled with Connect 24

You must be enrolled with Connect 24

You must be enrolled with Connect 24 You must be enrolled with Connect 24

Installation

Manual

Version 1.0

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FCC COMPLIANCE STATEMENT

CAUTION

use this equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 and Part 22 of the

FCC Rules. These limits are designed to provide reasonable protection against har mful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Re-orient the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/television technician for help. The user may find the following booklet prepared by the FCC useful: “How to Identify and Resolve Radio/Television Interference Prob-

lems”. This booklet is available from the U.S. Government Printing Office, Washington D.C. 20402, Stock # 004-000-00345-4.

: Changes or modifications not expressly approved by SG Wireless Communications could void your authority to

INDUSTRY CANADA COMPLIANCE STATEMENT

This Class B digital apparatus meets all requirements of the Canadian interference-causing equipment regulations. Cet appareil numérique de la Classe B respecte toutes les exigences de règlement sur le matériel brouilleur du Canada.

WARNING:To satisfy FCC RF exposure requirements for mobile transmitting devices, a separation distance of 30 cm or more should be maintained between the antenna of this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended.

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Table of Contents

Contents ii

Important Information ................................................. ii

Skyroute Introducing the Skyroute

How the Skyroute

Installation 2

STEP 1 - Location of the Skyroute Relocating the Antenna 3

Relocating the Skyroute Skyroute STEP 2 - Enrolling Skyroute STEP 3 - Defaulting the Skyroute

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Glossary of Terms ii

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Transceiver 1

Specifications .............................................................. 1

Communications Method ............................................ 1

Dual Path Communications ......................................... 1

Antenna ....................................................................... 1

RF Power Output ......................................................... 1

Power Supply Ratings .................................................. 1

Dimension ................................................................... 1

Weight ......................................................................... 1

Operating Temperature .................................................. 1

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Transceiver Works 1

Cellemetry Communication ............................................ 1

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Mounting the Skyroute

Combus Connection ....................................................... 2

Bell IN Terminal ............................................................. 2

Bell OUT Terminal .......................................................... 2

Tamper Terminal ........................................................... 2

Secure Installation ......................................................... 2

Connection Diagram ...................................................... 2

Mounting the Antenna ................................................... 3

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Transceiver Trouble Supervision 4

Transceiver .......................... 2

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Unit 3

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Transceiver 4

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with 4020 4

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Generic Reporting 5

Description ................................................................... 5

Normal Alarm Condition ................................................ 5

Notice .......................................................................... 5

STEP 4 - Programming Sections 6

Configuration Options - Section [006] ............................. 6

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Skyroute Skyroute

Test Transmission Day Mask - Section [011] .................... 6

STEP 5 - Activating the Skyroute

Calling Connect24 ......................................................... 6

Transmitting and Receiving ............................................. 6

Testing Your Control to the Central Station 6 Skyroute

[00][18]Skyroute

[00][18] Skyroute

[006]Skyroute max Configuration Options ....................... 7

[007Home SID Number .................................................. 7

[010]Skyroute max Test Time ......................................... 7

[011]Test Transmission Day Mask ................................... 7

[013]Skyroute max Test Rates ........................................ 7

Sections [030]-[047] ..................................................... 8

Skyroute max Transceiver Trouble Shooting 12 Antenna Relocation Diagram 13 Supervised Power Supply Connection Diagram 14 Standard Connection with PC4020 15 For Your Records 16 Appendix A – Reporting Codes for SIA and Contact ID 17 Appendix B - Zone Reporting codes 18 Limited Warranty BACK

Transceiver SID (System ID) - Section [007] . 6

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Test Time - Section [010] ........................... 6

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Transceiver 6

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Programming with PC4020

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Programming 7

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Programming .............................. 7

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Contents

Important Information

This manual is based on the production version of the included wireless device. Software changes may have occurred after the revision of this manual.

Caution

Any changes or modifications not expressly approved in this document could void your warranty for this equipment and void your authority to use this equipment.

Skyroute

The following is a description of various terms used with regards to cellemetry technology.

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Tranceiver Glossary of Terms

Electronic Serial Number (ESN)

The ESN is used to carry data information in a Cellemetry Network

Mobile Identification Number (MIN)

A 10 digit decimal number used for registrations and pages.

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A transmission that is sent from the Cellemetry Gateway to the Cellemetry radio.

Warning

Only use the antenna provided by DSC / Sur-Gard. The use of any other type will invalidate the warranty and may be dangerous.

Customer Service

For customer support please call Sur-Gard technical information at 1-800-503-5869 or e-mail us at support@sur-gard.com.

Registration

A transmission that is sent from the Cellemetry radio to the Cellemetry Gateway.

System Identification Number (SID)

Identification of the Cellemetry Provider.

Switch Number (SNO)

Switch number the Cellemetry radio uses to transmit pages to the Cellemetry gateway.

Clearing House

The clearing house is a routing center that automatically forwards data between Skyroute

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transmitters and central stations.

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Introducing the Skyroute

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Transceiver

The Skyroute tion method for the transmission of event information using the Cellemetry service. Events are transmitted from the Skyroute transceiver via the Cellemetry network to the clearing house and then to the Central Station in a fast, reliable manner. Skyroute has been designed for simple and straightforward installation. Using the Combus technology, wiring connections are made directly between Skyroute

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transceiver offers a new wireless communica-

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and the security control panel.

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Specifications

Compatible Control Panels

• DSC PC4020 software version v3.2 or higher

Communication Method

• AMPS Control Channel

Dual Path Communications

• The system can be used as the sole method of communication to the monitoring station or as a dual transmission path with the standard land line.

Please contact your monitoring station on dual signal communication.

Antenna

• 3 dB gain, TNC connector

• Extension Kits available: LAE – 3 The 3 Foot Antenna Kit for Skyroute Transceiver LAE – 15 The 15 Foot Antenna Kit for Skyroute Transceiver LAE – 25 The 25 Foot Antenna Kit for Skyroute Transceiver

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RF Power Output

• 3.0 Watts maximum

Power Supply Ratings

• 12 VDC @30mA, from Panel Combus

DC, from Bell Circuit

• 12 V Current in Standby 90mA Current when Receiving 135mA Current when Transmitting 1.3A

For DSC PC4020 the required minimum transformer is a

•

16VAC 40 VA. The minimum Battery requirement is 12Vdc 7 Ah.

Dimension

• 3.5” x 4.6” x 1.8” (85 mm x 115 mm x 45 mm)

Weight

• 0.5 lbs. (0.2 kg)

Operating Temperature

•0oC - 49oC (32oF - 120oF)

• 90% humidity, non condensating

How the Skyroute

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Transceiver Works

Cellemetry Communication

The Skyroute channel of the existing cellular network. Signals are routed to the Cellemetry gateway via the SS7 cellular network. A clearing house then receives the signals and forwards the events to the central station.

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transceiver communicates using the control

Upon receiving an acknowledgement signal from the central station, the clearing house then returns a confirmation of delivery signal to the

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Skyroute see drawing below:

transceiver over the network. For transmission sequence

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Installation

It is mandatory that the power be removed from the system before any wiring changes are performed on the Skyroute damage to the Cellemetry modem.

Mounting the Skyroute

The Skyroute hand corner of the panel’s cabinet through the knock out. The Skyroute through the use of clips and two screws.

Combus Connection

The Skyroute yellow and green. Connect these four terminals to the 4 terminals on the main control panel marked COMBUS (red, blk, yel and grn).

Bell IN Terminal

This terminal is used to power the cellemetry modem. This connects to the BELL + on the control panel. No other wire should be connected to the Bell+ of the control panel.

An extra power supply can be used to power the modem if it is not located near the main control panel or where the system cannot provide enough power for the transmissions. Connect the positive of the power supply to the BELL IN and the negative to the COM to ensure proper grounding.

Bell OUT Terminal

This terminal is used to power the siren or any other devices

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module. Neglecting to do so will result in

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Transceiver

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transceiver can be mounted in the upper right

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transceiver case attaches to the panel’s cabinet

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transmitter has 4 terminals marked red, black,

that would usually connect to the control panel BELL+ terminal. This output is powered through the 5A fuse for protection of the radio transmitting power.

Tamper Terminal

Connect TAM and COM to a normally closed switch that will be used to monitor tamper. If no tamper switch is desired, place a wire between TAM and COM.

Secure Installation

For a secure installation, the Skyroute its host panel must be locked and protected. An instant trip IR sensor would be the most appropriate for supervision of the panel. A cabinet tamper switch connected to the TAM terminal of the Skyroute

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transceiver is also suggested.

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transceiver module and

Relocating the Antenna

If a suitable location is not available for proper Cellemetry coverage, obtain an Antenna Extension Bracket kit from your DSC/Sur-gard supplier. Each kit contains an extension

Connection Diagram

As indicated, the Skyroute

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unit is a combus unit, which can be located away from the control when required to provide maximum signal strength.

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STEP 1

Location of the Skyroute

It is very important to determine the best location for maximum signal strength.

Verify signal strength prior to installation!

12V 7Ah Battery12V 7Ah Battery

12V 7Ah Battery

12V 7Ah Battery12V 7Ah Battery

cable, a mounting bracket, instructions, and all required hardware. Three lengths of extension cable are available:

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Unit

LED 1: Good signal strength LED 2: Acceptable signal strength LED 3: Poor signal strength

LED 4: One blink = Transmit TX

Two blinks = Receive RX

LED 5: Status (number of blinks) 1: Normal (activated) 2: Radio not power-up 3: Failed self-test 4: No cell network 5: Fail to communicate 6: Ready to activate 8: Unit not enrolled with 4020

Extension Kit Length of cable

LAE-3 3 feet (0.91 m)

LAE-15 15 feet (4.57 m)

LAE-25 25 feet (7.62 m)

Only use the Extension Kits to extend the mounting range of the antenna. Do not cut or splice the extension cable.

The maximum distance between the Skyroute ceiver and the antenna is 25 feet (7.62 m) as obtained by using the LAE-25 Extension Kit. Make sure the antenna is in a physically secured location to avoid tampering.

Secure the TNC connector from the Extension Kit to the mounting bracket, ensuring that the star washers make solid electrical contact with the mounting bracket.

Remove the antenna from the Skyroute connect the extension cable to the TNC connector on the module. Secure the antenna to the TNC connector mounted on the Extension Kit Mounting Bracket. Locate the mounting bracket and antenna away from possible sources of electrical interference. Moving the antenna just a short distance will likely be adequate. Temporarily secure the mounting bracket in the new location and proceed with

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module and

trans-

testing. If the test is successful, permanently secure the mounting bracket and antenna at the new location.

Mounting the Antenna

NOTE: The antenna should always be attached to the Skyroute max Transceiver for proper operation. The unit will not function properly if the antenna is not installed.

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Relocating the Skyroute

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Transceiver

Since the Skyroute panel when the panel is not located in a good cellemetry coverage area (a control panel installed in a vault for example). When relocating the module, follow theses rules:

• Maximum of 1000 feet from the main control. Combus (Red, Black, Yellow, Green) from the panel to the Skyroute transceiver.

• A supervised power supply

• The power supply (+ positive) is connected to the Skyroute (–negative) to the Skyroute

• The cabinet must be installed in a secure location and should have a tamper circuit connected to the Skyroute COM) terminals.

Skyroute

The Skyroute board. LED5 normally flashes once every 2 seconds when the Skyroute are indicated when LED5 flashes more than once every 2 seconds. Shown below is the number of flashes used to indicate each trouble condition.

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transceiver is a Combus accessory, it is possible to relocate the module up to 1000 feet from the main control

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12V@1A (like the PC4204) must be used (see diagram on page 14).

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transceiver (BELL IN) terminal and the power supply

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transceiver (COM) terminal.

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(TAM and

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Transceiver Trouble Supervision

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transceiver automatically monitors its operation and indicates trouble conditions by flashing LED5 on the circuit

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transceiver is on stand-by (ready to transmit) mode. Troubles

Number Function of Flashes

of Flashes

1 Radio is operating normally 2 Radio is not powered, or not responding

3 Failed selftest 4 Service is not available 5 Failure to communicate 6 Ready to activate 8 Module not enrolled with panel

(1) Radio is operating normally: Skyroute (2) Radio not powered or not responding: Skyroute (3) Failed self-test: A self-test of the Cellemetry module has failed. (4) Service not available: The Cellemetry modem has failed to register with the cellular network. (5) Failure to communicate: A signal has not been successfully communicated to the central station. (6) Not connected to clearing house: The Skyroute (8) Module not enrolled with panel: The Skyroute

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transceiver is ready to transmit.

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transceiver initialization of Cellemetry modem has failed.

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transceiver has not been activated.

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transceiver is not addressed by the control panel.

STEP 2

Enrolling Skyroute

Once all the wiring is complete, you must enroll the module:

1. Enter installer’s programming by pressing [*][8][Installer’s Code]

2. Scroll to “Module Hardware” and press the [*] key.

3. Scroll to “Enroll Module” and press the [*] key.

4. Scroll through the different modules until “Alternate Comms” is displayed. Press the [*] key.

5. The message “Create Tamper on Desired Unit” will be displayed. To create the required tamper, secure the tamper zone on the module and then open it. The transition from secure to violated enrolls the module. After this is done, the keypad will display the module number and confirm enrollment “Alternate Comms Mod 01 Enrolled”.

For more information regarding module enrollment, see the control panel Installation Manual.

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with PC4020

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STEP 3

Defaulting the Skyroute

A default is performed by entering installers programming, [*][8][Installers Code]. Entering section [00][18] will enter the Skyroute programming, by entering [00] or [22] in subsection [099] the Skyroute

[00] defaults the unit into full reporting. [22] defaults the unit into generic reporting.

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will be defaulted.

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Generic Reporting

Description

The unit can be set to Full Reporting, or Generic Only. This is to be used on systems that have a telephone line as the primary means of communication and Skyroute between signals at the central station. The only zone signals affected are Burglary. The system has one timer for each partition, the time is 5 minutes.

Normal Alarm condition

General reporting will send a generic alarm signal to the central station via the Cellemetry network when a burglary signal is generated. If multiple burglaries are activated, the first will trigger the unit to transmit the associated generic signal. Once the Skyroute the generic signal it ignores all other burglary alarms on the system for a period of 5 minutes. The Skyroute alarms that trigger the general transmission during the period the timer is active. If a new alarm of another type (trouble) is triggered then the signal is sent immediately with the corresponding zone number. After the timer has elapsed the unit will then resume standard operation. If a new burglary alarm occurs after the timer has expired, the sequence restarts. All other events will be transmitted via the unit if the appropriate toggle options are enabled. This is accomplished by defaulting the Skyroute

Notice A system default must be performed before activation. This is necessary to configure the communication format.

NOTE-When the system is defaulted for Generic Reporting the transmission options are as follows. If a signal group is required, activate the corresponding option.

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as a redundant. This option is not meant to make the Skyroute

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with a [22] at subsection [099]

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a back-up unit, but to avoid duplicate signals and large delays

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unit will ignore any other burglary

has transmitted

[030] SYSTEM EVENTS (PARTITION 0) TRANSMISSION OPTIONS SECTION A

Default Option ON Option OFF

ON I_____I Option 1 Alarms Disabled OFF I_____I Option 2 Alarm Restorals Disabled OFF I_____I Option 3 Tampers Disabled OFF I_____I Option 4 Tamper Restorals Disabled OFF I_____I Option 5 Closings Disabled OFF I_____I Option 6 Openings Disabled OFF I_____I Option 7 Maintenance Alarms Disabled OFF I_____I Option 8 Maintenance Alarm Restorals Disabled

[031] SYSTEM EVENTS (PARTITION 0) TRANSMISSION OPTIONS SECTION B

Default Option ON Option OFF

ON I_____I Option 1 Trouble Disabled OFF I_____I Option 2 Trouble Restorals Disabled OFF I_____I Option 3 Bypass Disabled OFF I_____I Option 4 Unbypass Disabled OFF I_____I Option 5 Supervisory Alarm Disabled OFF I_____I Option 6 Supervisory Restoral Disabled OFF I_____I Option 7 Access Control Disabled OFF I_____I Option 8 Miscellaneous Disabled

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STEP 4

Programming Sections

All programming on the Skyroute for instructions on how to enter installer’s programming. From installer’s programming, enter section [00][18] to go to the Skyroute programming sections.

Configuration Options……………………………………Section [006]

Channel A enable/disable…………..option [1]

This option must be selected when the Cellemetry provider is an “A” side carrier.

Channel B enable/disable…………..option[2]

This option must be selected when the Cellemetry provider is a “B” side carrier.

Home System only enable/disable…option[3]

This option must be programmed to ensure that the Skyroute selected, the transceiver will only use towers with the same SID (as programmed in section [007]).

To Activate the Skyroute

1. Select a channel, A or B, in address [006] (Option 1 or 2)

2. Program FF into section[099] to restart the unit

3. Wait for signal strength.

4. Enter in address [007] the Home SID number in hexadecimal format.

5. Select Home Mode (Option 3) and deactivate A or B channel in address [006].

Note: A restart of the unit is required when changes are made in section [006] . To perform the restart programm FF into section [099]

Skyroute

Please refer to the SID table included with the Skyroute

Skyroute

Enter in this section the time of the day (24 hour form at) that you want the test transmission to be sent.

NOTE: Keypad will display ENT HEX. Simply enter value from 0000 to 2359.

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Transceiver SID (System ID)…………………..Section [007]

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Test Time………………………………...………Section [010]

Test Transmission Day Mask…………………….……….Section [011]

Select in this section the day of the week you want the test transmission to be sent.

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transceiver is done in the installer’s programming mode. Refer to the control panel’s Installation Manual

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transceiver is communicating using the proper carrier. When

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Module in Home Mode

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Module to find out the SID number for your area.

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Activating the Skyroute

STEP 5

Before activating the Skyroute Make sure that the Skyroute is applied to the system, the Skyroute by indicating signal strength on LED1, LED2 or LED3. A complete default of the Skyroute

performed before any other programming is done. See Default section for details.

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Transceiver

transceiver, ensure that the control panel is wired, programmed and operating properly.

transmitter is properly connected to the Combus and to the bell positive circuit. When power

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will perform self-diagnostics for a few seconds, before giving visual feedback

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module should always be

Calling Connect 24

Once the Skyroute blinking 6 times (not connected to the clearing house), you are ready to call Connect 24’s Voice Response Unit. Follow the voice prompt and when asked to perform a test, press on SW1 on the Skyroute signal. When transmitting, LED4 blinks once. If the test is successful, the VRU will give you a confirmation and LED5 will then blink steady every second. Refer to the Connect24 information package for more information on the activation process.

Phone number for VRU: CANADA: 1-877-759-7688 U.S.: 1-888-251-7554

NOTE: The confirmation of a successful test from Connect 24 does not guarantee proper transmission of event to your central station. You must perform normal tests with your monitoring station after activation with Connect 24.

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transceiver is indicating the signal strength of the network, and the status indicator (LED5) is

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transceiver to transmit a test

Transmitting and Receiving

LED4 on the Skyroute to indicate the Alarm Central Station has received and acknowledged the signal.

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module will blink once (1) to indicate the Cellular Tower has received the signal. It will blink twice (2)

Testing Your Control to the Central Station

Test all zones to your Central Station on the telephone line only. After all zone testing, connect Skyroute

tion to Central Station.

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and verify communica-

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Skyroute

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Programming with PC4020

[00][18] Skyroute

[006] Skyroute

Default Option ON Option OFF

OFF I_____I Option 1 A Channel Selected A Channel Not Selected ON I_____I Option 2 B Channel Selected B Channel Not Selected OFF I_____I Option 3 Home System Only Not in Home System Operation OFF I_____I Options 4 to 8 For system use do not modify.

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Configuration Options

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Programming

[007] Home SID Number

Default

0000 I_____I_____I_____I_____I This is the SID (in Hex) of the cellular service that is available

on the current channel.

[010] Skyroute

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Test Time

Default

9999 I_____I_____I_____I_____I 0000-2359 (in 24 hour time)

NOTE: Keypad will display ENT HEX. Simply enter value from 0000 to 2359.

[011] Test Transmission Day Mask

Default Option ON Option OFF

OFF I_____I Option 1 Test on Sunday Disabled OFF I_____I Option 2 Test on Monday Disabled OFF I_____I Option 3 Test on Tuesday Disabled OFF I_____I Option 4 Test on Wednesday Disabled OFF I_____I Option 5 Test on Thursday Disabled OFF I_____I Option 6 Test on Friday Disabled OFF I_____I Option 7 Test on Saturday Disabled OFF I_____I Option 8 For Future Use

[013] Skyroute

Default

OFF I_____I Option 1 For Future Use OFF I_____I Option 2 Daily Test Disabled ON I_____I Option 3 Weekly Test Disabled OFF I_____I Options 4 to 8 For Future Use

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Test Rates

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Sections [030] to [047] will disable groups of reporting codes. [030] System Event (Partition 0) Transmission Options Section A

Default Option ON Option OFF

ON I_____I Option 1 Alarms Disabled OFF I_____I Option 2 Alarm Restorals Disabled OFF I_____I Option 3 Tampers Disabled OFF I_____I Option 4 Tamper Restorals Disabled OFF I_____I Option 5 Closings Disabled ON I_____I Option 6 Openings Disabled ON I_____I Option 7 Maintenance Alarms Disabled ON I_____I Option 8 Maintenance Alarm Restorals Disabled

[031] System Events (Partition 0) Transmission Options Section B

Default Option ON Option OFF

ON I_____I Option 1 Trouble Disabled ON I_____I Option 2 Trouble Restorals Disabled OFF I_____I Option 3 Bypass Disabled OFF I_____I Option 4 Unbypass Disabled OFF I_____I Option 5 Supervisory Alarm Disabled OFF I_____I Option 6 Supervisory Restoral Disabled OFF I_____I Option 7 Access Control Disabled OFF I_____I Option 8 Miscellaneous Disabled

[032] Partition 1 Transmission Options Section A

Default Option ON Option OFF

ON I_____I Option 1 Alarms Disabled OFF I_____I Option 2 Alarm Restorals Disabled OFF I_____I Option 3 Tampers Disabled OFF I_____I Option 4 Tamper Restorals Disabled OFF I_____I Option 5 Closings Disabled ON I_____I Option 6 Openings Disabled ON I_____I Option 7 Maintenance Alarms Disabled ON I_____I Option 8 Maintenance Alarm Restorals Disabled

[033] Partition 1 Transmission Options Section B

Default Option ON Option OFF

OFF I_____I Option 8 Miscellaneous Disabled

[034] Partition 2 Transmission Options Section A

Default Option ON Option OFF

ON I_____I Option 1 Alarms Disabled OFF I_____I Option 2 Alarm Restorals Disabled OFF I_____I Option 3 Tampers Disabled OFF I_____I Option 4 Tamper Restorals Disabled OFF I_____I Option 5 Closings Disabled ON I_____I Option 6 Openings Disabled ON I_____I Option 7 Maintenance Alarms Disabled ON I_____I Option 8 Maintenance Alarm Restorals Disabled

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[035] Partition 2 Transmission Options Section B

Default Option ON Option OFF

OFF I_____I Option 8 Miscellaneous Disabled

[036] Partition 3 Transmission Options Section A

Default Option ON Option OFF

ON I_____I Option 1 Alarms Disabled OFF I_____I Option 2 Alarm Restorals Disabled OFF I_____I Option 3 Tampers Disabled OFF I_____I Option 4 Tamper Restorals Disabled OFF I_____I Option 5 Closings Disabled ON I_____I Option 6 Openings Disabled ON I_____I Option 7 Maintenance Alarms Disabled ON I_____I Option 8 Maintenance Alarm Restorals Disabled

[037] Partition 3 Transmission Options Section B

Default Option ON Option OFF

[038] Partition 4 Transmission Options Section A

Default Option ON Option OFF

ON I_____I Option 1 Alarms Disabled OFF I_____I Option 2 Alarm Restorals Disabled OFF I_____I Option 3 Tampers Disabled OFF I_____I Option 4 Tamper Restorals Disabled OFF I_____I Option 5 Closings Disabled ON I_____I Option 6 Openings Disabled ON I_____I Option 7 Maintenance Alarms Disabled

ON I_____I Option 8 Maintenance Alarm Restorals Disabled

[039] Partition 4 Transmission Options Section B

Default Option ON Option OFF

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[040] Partition 5 Transmission Options Section A

Default Option ON Option OFF

ON I_____I Option 1 Alarms Disabled OFF I_____I Option 2 Alarm Restorals Disabled OFF I_____I Option 3 Tampers Disabled OFF I_____I Option 4 Tamper Restorals Disabled OFF I_____I Option 5 Closings Disabled ON I_____I Option 6 Openings Disabled ON I_____I Option 7 Maintenance Alarms Disabled ON I_____I Option 8 Maintenance Alarm Restorals Disabled

[041] Partition 5 Transmission Options Section B

Default Option ON Option OFF

OFF I_____I Option 8 Miscellaneous Disabled

[042] Partition 6 Transmission Options Section A

Default Option ON Option OFF

ON I_____I Option 1 Alarms Disabled OFF I_____I Option 2 Alarm Restorals Disabled OFF I_____I Option 3 Tampers Disabled OFF I_____I Option 4 Tamper Restorals Disabled OFF I_____I Option 5 Closings Disabled ON I_____I Option 6 Openings Disabled ON I_____I Option 7 Maintenance Alarms Disabled

ON I_____I Option 8 Maintenance Alarm Restorals Disabled

[043] Partition 6 Transmission Options Section B

Default Option ON Option OFF

[044] Partition 7 Transmission Options Section A

Default Option ON Option OFF

ON I_____I Option 1 Alarms Disabled OFF I_____I Option 2 Alarm Restorals Disabled OFF I_____I Option 3 Tampers Disabled OFF I_____I Option 4 Tamper Restorals Disabled OFF I_____I Option 5 Closings Disabled ON I_____I Option 6 Openings Disabled ON I_____I Option 7 Maintenance Alarms Disabled

ON I_____I Option 8 Maintenance Alarm Restorals Disabled

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[045] Partition 7 Transmission Options Section B

Default Option ON Option OFF

[046] Partition 8 Transmission Options Section A

Default Option ON Option OFF

ON I_____I Option 1 Alarms Disabled OFF I_____I Option 2 Alarm Restorals Disabled OFF I_____I Option 3 Tampers Disabled OFF I_____I Option 4 Tamper Restorals Disabled OFF I_____I Option 5 Closings Disabled ON I_____I Option 6 Openings Disabled ON I_____I Option 7 Maintenance Alarms Disabled ON I_____I Option 8 Maintenance Alarm Restorals Disabled

[047] Partition 8 Transmission Options Section B

Default Option ON Option OFF

NOTE: Default must be performed before activating the Skyroute

[099] Section [099] is for software defaulting of the Skyroute

Default

63 I_____I____I *Entering 00 will cause a software default of the Skyroute *Entering 22 will cause a software default of the Skyroute *Entering FF will cause restart of the Skyroute

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transceiver

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to Generic reporting

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Skyroute

1. Check all Wiring

A. Make sure all the Combus connections are correct. B. Make sure Bell+ is connected to the BELL IN of the Skyroute

2. Check LED 5

A.Check number of flashes on LED 5. If LED flashes more than once every second, refer to the above table. B. 6 flashes means not connected to the clearing house. A failed activation attempt, reactivate.

4. If LED 5 flashes once every second, yet Skyroute

Technical Support at 1-800-503-5869 or e-mail us at support@sur-gard.com.

5. Before contacting Technical Support, Please have the following information ready: MIN number of the Skyroute

unit; SID and Installer numbers.

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Transceiver Trouble Shooting

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module.

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transceiver does not communicate to clearing house, call

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Problem: • Skyroute

Solution: • Relocate either the Skyroute

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Problem: • Skyroute

Solution: • Verify the wiring between the Alarm Conrtol Panel and the Skyroute

{

Problem: • The Skyroute

{

Solution: • Please call Technical Support at 1-800-503-5869 and they will be able to provide the

Problem: • The Skyroute

Solution: • Verify the programming within the Skyroute

{

• Remove the Skyroute power lines, large pieces of metal ductwork that can act as RF shielding.

• Try the YAGI antenna

• Make sure that the Alarm Control Panel that the Skyroute correct power requirement (16Vac 40VA transformer and 12Vdc 7Ah battery).

transmitter LED 5 is flashing 6 times.

programming to be done.

has been selected.

max

unit displays poor signal strength.

max

transmitter or the antenna to a higher location in the premise.

max

transmitter from any environmental interference such as high-power AC

max

transmitter unit has good signal strength but it is not transmitting the signals.

max

transmitter is connected to has the

max

transmitter was Activated, but a chip upgrade was performed; now the Skyroute

max

transmitter does not show any signal strength.

max

transmitter, making sure that the correct channel

Transmitter.

max

Problem: • The Skyroute

(Not connected to clearing house)

{

Solution: • Call into the VRU and activate the unit. Please make sure you have your Dealer

Confirmation Form.

max

transmitter has good signal strength, but LED 5 is flashing 6 times

Page 17

Antenna Relocation

Remove all AC power andRemove all AC power and

Remove all AC power and

Remove all AC power andRemove all AC power and

battery from main controlbattery from main control

battery from main control

battery from main controlbattery from main control

before wiring the Skyroute before wiring the Skyroute

before wiring the Skyroute

before wiring the Skyroute before wiring the Skyroute

module, or damage to themodule, or damage to the

module, or damage to the

module, or damage to themodule, or damage to the

WARNINGWARNING

WARNING

WARNINGWARNING

unit will occurunit will occur

unit will occur

unit will occurunit will occur

maxmax

max

maxmax

Page 18

Supervised Power Supply Connection

WARNINGWARNING

WARNING

WARNINGWARNING

Remove all AC power andRemove all AC power and

Remove all AC power and

Remove all AC power andRemove all AC power and battery from main controlbattery from main control

battery from main control

battery from main controlbattery from main control

before wiring the Skyroute before wiring the Skyroute

before wiring the Skyroute

before wiring the Skyroute before wiring the Skyroute

module, or damage to themodule, or damage to the

module, or damage to the

module, or damage to themodule, or damage to the

unit will occurunit will occur

unit will occur

unit will occurunit will occur

maxmax

max

maxmax

4204

Page 19

Standard Connection with PC4020

WARNINGWARNING

WARNING

WARNINGWARNING

Remove all AC power andRemove all AC power and

Remove all AC power and

Remove all AC power andRemove all AC power and battery from main controlbattery from main control

battery from main control

battery from main controlbattery from main control

before wiring the Skyroute before wiring the Skyroute

before wiring the Skyroute

before wiring the Skyroute before wiring the Skyroute

module, or damage to themodule, or damage to the

module, or damage to the

module, or damage to themodule, or damage to the

unit will occurunit will occur

unit will occur

unit will occurunit will occur

maxmax

max

maxmax

Page 20

For Your Records

Location

Skyroute

Rate Plan

Central Station

Account Number

Test Time and Day

Additional Notes

max

MIN Number

Page 21

Appendix A - Reporting codes for SIA and Contact ID

edoCgnitropeR DItcatnoC

smralAenoZ

slarotseRenoZ sgninepO104UUU-PO

repmaT/elbuorTenoZ 0001-921gninepO104UUU-PO

.tseRrepmaT/elbuorTenoZ gninepOlaicepS104000-PO

tluaFenoZ

.tseRtluaFenoZ gninepOnoititraP204PPP-GO

.tseR/mralAyeK]F[011000-HF/000-AF

.tseR/mralAyeK]A[001000-HM/000-AM

.tseR/mralAyeK]P[021000-HP/000-AP

mralAsseruD221000-AH

mralaretfagninepO854000-RO

gnisolCtneceR954000-RC.tseR/eruliaFMLT153100-RL/100-TL

mralA

)edoCeciloP(enoZssorC

.tser/mralAdecroFrooD324ZZZ-RD/ZZZ-FDlarotseRCTF453000-KY

gnolootneporooD

.tser/mrala

.tser/repmatmetsyslareneG731000-RT/000-ATtsetmetsySresU106000-XR

tuokcoldapyeK164000-AJtseTcidoireP206000-PR

.tser/mralaeriw-2011999-HF/999-AFtseTSKNIL306000-XT

.tser/mralawolfretaW011899-HS/899-AS.tseR/tluaFdnuorG041000-RU/000-SU

.tser/elbuorteriw-2373999-JF/999-TFnidaeLSLD726000-BR

.tser/elbuortwolfretaW002899-JS/899-TStuodaeLSLD826000-SR

nigebtseteriF406000-IFnIdaeLrellatsnI854000-BL

dnetseteriF406000-KFtuOdaeLrellatsnI854000-SL

ssapybnu.ssapyberiF175ZZZ-UF/ZZZ-BFycneuqnileDgnisolC456000-DC

sgnisolC104UUU-LC

0001-921gnisolC104UUU-LC

gnisolClaitraP054000-WC

)deludehcS(citamotuA

gnisolC

noitallecnaCmrAotuA504000-EC

931000-VB

624ZZZ-HD/ZZZ-NDlluFraeNreffuB226000-LJ

304000-AC

peRotuAAIS

**sedoC

"sedoCgnitropeRenoZ"BxidneppAees

citamotuA

gninepO

yrettaB

eniLCA

lleBlenaP

submoC

delbanE

delbasiD

edoCgnitropeR DItcatnoC

gnisolCnoititraP654PPP-GC

)deludehcS(

.tseR/elbuorT

yrellixuAlenaP

.tseR/elbuorT

2eniLMLT

.tseR/eruliaF

tseTklaW

metsySlareneG

.tseR/elbuorT

woleciveDlareneG

.tseR/yrettaB

mmoCeludoMneG

.tseR/tluaF

304000-AO

203000-RY/000-TY

103999-RA/999-TA

123999-HY/999-AY

213999-QY/999-PY

003999-JU/999-TU

153200-RL/200-TL

706000-ST

706000-ET

003000-XY

203

033000-RE/000-TE

* A/R = alarms/restorals; O/C = openings/closings; O = other

**PPP = partition number; UUU = user number (user 1000=999); ZZZ = zone number

peRotuAAIS

**sedoC

ZZZ-RX/TX

409-109-RX/TX 639-129-RX/TX

Page 22

Appendix B - Zone Reporting Codes

For notes on Contact ID and SIA reporting codes, see Appendix A.

noitinifeDenoZ

yrallixuA,yaleDdradnatS

,roiretnI,tnatsnI,yaleD

roiretnI,yaleDroiretnI

yawA/yatSyaleD,yawA/yatS

,eriFdeyaleD,eriFdradnatS

eriFyfireVotuA

wolfretaW011ZZZ-HS/ZZZ-AS

yrosivrepuSeriF002ZZZ-RF/ZZZ-SF

yrosivrepuSruoH42041ZZZ-RU/ZZZ-SU

ruoH42,lleBruoH42

rezzuBruoH42,rezzuB/lleB

lacinhceTruoH42041ZZZ-HU/ZZZ-AU

saGruoH42151ZZZ-HG/ZZZ-AG

taeHruoH42851ZZZ-HK/ZZZ-AK

lacideMruoH42001ZZZ-HM/ZZZ-AM

DItcatnoC

.tseR/mlAenoZ

031ZZZ-HB/ZZZ-AB

011ZZZ-RF/ZZZ-AF

031ZZZ-HB/ZZZ-AB

**sedoCpeRotuAAIS

.tseR/mlAenoZ

ycnegremEruoH42021ZZZ-HQ/ZZZ-AQ

retaWruoH42451ZZZ-HW/ZZZ-AW

ezeerFruoH42041ZZZ-HZ/ZZZ-AZ

pudloHruoH42221ZZZ-HH/ZZZ-AH

cinaPruoH42021ZZZ-HP/ZZZ-AP

ruoH42gnihctaL031ZZZ-HB/ZZZ-AB

S** ZZZ = zones 001-128

Page 23

Limited Warranty

SG Wireless Communications warrants that for a period of sixty months from the date of purchase, the product shall be free of defects in materials and workmanship under normal use and that in fulfillment of any breach of such warranty, SG Wireless Communications shall, at its option, repair or replace the defective equipment upon return of the equipment to its repair depot. This warranty applies only to defects in parts and workmanship and not to damage incurred in shipping or handling, or damage due to causes beyond the control of SG Wireless Communications, such as lightning, excessive voltage, mechanical shock, water damage, or damage arising out of abuse, alteration or improper application of the equipment.

The foregoing warranty shall apply only to the original buyer, and is and shall be in lieu of any and all other warranties, whether expressed or implied and of all other obligations or liabilities on the part of SG Wireless Communications. This warranty contains the entire warranty. SG Wireless Communications neither assumes, nor authorizes any other person purporting to act on its behalf to modify or to change this warranty, nor to assume for it any other warranty or liability concerning this product.

In no event shall SG Wireless Communications be liable for any direct, indirect or consequential damages, loss of anticipated profits, loss of time or any other losses incurred by the buyer in connection with the purchase, installation or operation or failure of this product.

Warning

SG Wireless Communications recommends that the entire system be completely tested on a regular basis. However, despite frequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this product to fail to perform as expected.

How to Contact Us:

Sales

For information about additional products, please call our sales number: 1-800-418-7618, fax us at 416-665-4222 or email us at sales@sur-gard.com.

Technical Support

If you have questions or problems when using this product, you can call Sur-Gard technical support. If you are within the United States, or Canada, you can get support by dialing 1-800-503-5869 or e-mail us at support@sur-gard.com.

Internet

Visit our new Sur-Gard WWW site. You can search the SG technical information database and read information about our new products as well as send us any questions you may have. Our World Wide Web address is http://www.sur-gard.com.

Page 24

A Division of the SafeLink Corporation Toronto, Ontario Canada Tel:(416) 665-4494 Fax:(416) 665-4222 Toll Free: 1-800-418-7618 www.sur-gard.com

29003617 R002

Printed in Canada

Digital Security Controls SKYROUTE Users manual

Specifications and Main Features

Frequently Asked Questions

User Manual