When the alarm bell or siren is sounding, enter your user code
or present your key fob to your keypad.
IS THIS A FALSE ALARM? YES NO displays.
REAL ALARM
If the alarm is valid, press NO to confirm the alarm
and notify the central station that a real alarm is happening.
Your security system remains armed.
FALSE ALARM
If it’s a false alarm, press YES to cancel the alarm
and send an abort message to the central station.
Your security system disarms.
Note: For area systems, the false alarm question only displays
if the entered user code has the authority to disarm the area
TABLE OF CONTENTS
Introduction 1
About Your Security System 1
Understanding the Keypad 2
Command (CMD) 4
Back Arrow 4
Select Keys or Areas 4
Entering Characters 4
Power/Armed Logo 6
Panic Functions 8
Arming Your System 9
Arming 10
Instant Arming 10
Bypass Zones 10
Disarming Your System 11
When There’s an Alarm 11
When You’re at Home 11
When You’re Opening an Armed
Door 12
Accessing Keypad Options 13
Accessing User Options 13
Special Wireless Displays 13
Special Keypad Displays 14
User Menu 16
User Menu Options 16
User Check-In 17
Zone Activity Check 18
Sensor Reset 19
Outputs On/O 19
Favorites 20
Wi-Fi Setup 21
Bypass Zones 21
Zone Monitor 22
System Test 22
Schedules 22
Time 22
Display Events 22
Request Service 22
Working with User Codes 23
What is a User Code? 23
Adding A User Code 23
Editing a User Code 24
Deleting a User Code 24
Home Automation Options 25
Adding a Z-Wave Device 25
Viewing a Z-Wave Device 25
Removing a Z-Wave Device 25
Transferring Z-wave device
Information 26
Optimizing Z-Wave Device
Communication 26
Using Favorites 27
Accessing Favorites 27
Adding a Favorite 27
Editing a Favorite 28
Activating a Favorite 28
Z-Wave Device Settings 29
Working with Schedules 30
Adding a Permanent Schedule 30
Extending a Schedule 30
Adding a Schedule to a Favorite 31
Adding Output Schedules 31
Adding a Sunrise/Sunset Output
Schedule 32
Time and Date 34
Editing Time and Date 34
Appendix A 35
Display Events 35
Zone Activity Check 35
Zone Bypass Event 36
Arming/Disarming Event 37
User Check-in Event 37
User Code Change Event 38
Supervisory Event 38
System Monitor Event 38
Wireless Jamming Event 39
Appendix B 40
Cell Phone Messages 40
MyAccess™ Messaging 40
Subscribe to Text Messages 44
Common Keypad Displays 45
Evacuation Plan 48
INTRODUCTION
ABOUT YOUR SECURITY SYSTEM
This guide covers every-day operation of your XTLplus system.
The system combines ease of use with a simple to understand keypad display to oer the
full range of features requested by today’s security system owners. Your security system can
protect both the interior and perimeter of your home or business while you are away or just
the perimeter when you are inside, giving you a wall of security and peace of mind.
You can turn portions of your protection on or o at any time by pressing a few keys. You can
add, delete, and change personal user codes at any time or check the status of all protection
devices in the system.
Test your system weekly
Test the burglary portion of your system at least once each week. Testing should involve an
active test of all doors, windows, and motion detectors connected to your system.
If your system also has fire protection, call the service department to find out how this portion
of your system should be tested.
Refer to the System Test section of this guide for instructions on testing the burglary portion of
your system.
Digital Monitoring Products, Inc. | XTLplus System User Guide 1
UNDERSTANDING THE KEYPAD
Your system has one of the following easy-to-use keypads.
9000 Series Wireless Keypad
32-Character Display
SMITH HOME
FRI2:51 AM
Select Keys
Backlit Logo
and Proximity
Antenna
1234
5678
90CMD
COMMAND Key
Back Arrow Key
Data Entry Digit keys
2 XTLplus System User Guide | Digital Monitoring Products, Inc.
9800 Series Touchscreen Keypad
SELECT AREAS
POWER/
ARMED LED
BACK TO
HOME SCREEN
KEYPAD
DISPLAY
ENTER CODE:
1234
ABCDEFGHIJKL
MNOPQRSTUVWX
5678
90
YZ
This guide will teach you how to use your keypad
to interact with your security system.
Digital Monitoring Products, Inc. | XTLplus System User Guide 3
CMD
ABC
!@#
COMMAND
(CMD)
BACK
ARROW
COMMAND (CMD)
NUMBER KEY
SELECT AREA
1234
1ABC(
2DEF)
3GHI!
4JKL?
5MNO/
6P
Q
R&
7STU@
8VWX,
9YZspace_
0-.*#
Use CMD to move forward through each
section of the user menu. Press CMD to save
information you have just entered.
BACK ARROW
Use the back arrow to back up one step while
in the user menu. Press the back arrow once
to erase the last character you entered.
2. Identify the correlating number key
and enter it in the keypad.
3. Identify the select area for that
number and press that select area
on the keypad.
4. When your letter or symbol displays
on the keypad, return to Step 1 or
press CMD if you are finished.
SELECT KEYS OR AREAS
Use the top row of select keys or select areas
to display a function or series of options on
the keypad.
When there are more than four options
available, press CMD to display the remaining
options. Press the back arrow to review the
previous four choices.
ENTERING CHARACTERS
Number Pad
1. Choose a letter or symbol from the
table.
4 XTLplus System User Guide | Digital Monitoring Products, Inc.
Standard Keyboard
• Press ABC to enter uppercase
letters.
• Press abc to enter lowercase letters.
• Press !@# to enter symbols.
• Press 123 to enter numbers and to
return to the number pad. See the
screen below.
abc
123
!@#
Q W ERT YUIO P
AS DFGHJKL
XC VB NM
Z
Graphic Touchscreen Keypad
Standard Keypad
Digital Monitoring Products, Inc. | XTLplus System User Guide 5
CMD
POWER/ARMED LOGO
9000 Series Wireless Keypads
The backlit logo on the keypad indicates the panel armed status and the keypad power status.
The logo displays Red or Green depending on the operation. See table below.
COLOR AND ACTIVITYARMED STATUSKEYPAD POWER STATUS
Green SteadyDisarmedAC Power OK, Battery OK
Green BlinkingDisarmedAC Power OK, Battery Trouble
No LightDisarmed AC Power Trouble, Battery OK
Red SteadyArmed AC Power OK, Battery OK
Red/Blue AlternateArmed AC Power OK, Battery Trouble
Red BlinkingArmed AC Power Trouble, Battery OK
The Armed LED is ON anytime any burglary protection area is armed and is OFF when ALL
areas are disarmed.
6 XTLplus System User Guide | Digital Monitoring Products, Inc.
9800 Series Touchscreen Keypads
The LED indicates the Power and Armed status of the panel. Depending on the operation, the
LED displays in Red or Blue as listed in the table.
COLOR AND ACTIVITYARMED STATUSKEYPAD POWER STATUS
Blue SteadyDisarmedAC Power OK, Battery OK
Blue BlinkingDisarmedAC Power OK, Battery Trouble
No LightDisarmed AC Power Trouble, Battery OK
Red SteadyArmed AC Power OK, Battery OK
Red/Blue AlternateArmed AC Power OK, Battery Trouble
Red BlinkingArmed AC Power Trouble, Battery OK
Digital Monitoring Products, Inc. | XTLplus System User Guide 7
PANIC FUNCTIONS
Your keypad may be set up to send a Panic,
Emergency, or Fire report to the central
station. This function is optional. If this option
is programmed for your keypad, icons display
9800 Series Touchscreen Keypads
Touch the icon for 2 seconds until a beep is
heard.
PANIC OPTIONS
below the top row select keys or areas.
9000 Series Wireless Keypads
Press and hold the two select keys or areas
adjacent to the desired icon for 2 seconds
until the keypad beeps.
Top Row Select Keys
PanicEmergencyFire
Wireless Keypad Panic Keys
With Shaded Buttons To Indicate
Police Panic Keys
8 XTLplus System User Guide | Digital Monitoring Products, Inc.
POLICEEMERGENCYFIRE
Graphic Touchscreen Panic Icons
ARMING YOUR SYSTEM
Your system operates in one of three ways: All/Perimeter, Home/Sleep/Away, or Area.
All
This arming type arms both the perimeter
and the interior of your home. Use this
when you are leaving the house and no
one will remain inside.
Perimeter
This arming type arms just the perimeter
of your home. Use this when you are
staying home, but would like to arm your
exterior doors and windows.
Home
This arming type arms the perimeter of
your home. Use this when you are staying
home, but would like to arm your exterior
doors and windows.
Digital Monitoring Products, Inc. | XTLplus System User Guide 9
If you have an Area system...
Your burglary protection is divided into up to six
areas. Each area can have a custom name, be turned
on or o independently of other areas, and limit
access to only those users with proper authority.
Sleep
This arming type arms the perimeter of
your home, as well as a portion of the
interior. Bedrooms and nighttime parts of
your home are left unarmed, allowing you
to access parts of your home during the
night. Other areas of the house that are
not used at night are armed.
Away
This arming type arms the perimeter,
interior, and bedrooms. Use this when
you are leaving the house and no one will
remain inside.
ARMING
1. On the home screen, press the
center of the shield icon and release.
This displays ARMING options.
2. Choose your arming type. The Exit Timer screen displays and begins
counting down your programmed
exit time.
Note: To cancel arming your system
during the exit timer count down,
press ENTER CODE TO CANCEL.
The keypad screen displays. Enter
your user code to stop the arming
process.
3. If any zones are faulted or bypassed,
the system displays those zones. See
Bypass Zones.
4. When the exit timer ends, the
keypad home screen displays with
the ARMED shield. Your system is
now armed.
10 XTLplus System User Guide | Digital Monitoring Products, Inc.
INSTANT ARMING
1. On the home screen, press and
release the shield icon to open
ARMING options.
2. Press INSTANT.
3. Instant arming bypasses the exit
timer and instantly arms the system.
BYPASS ZONES
If a problem exists on any zones, the zone
name and a brief description are shown
followed by OKAY BYPASS STOP.
• Select O K AY to force arm the
zone(s) before arming.
• Select BYPASS to bypass the
zone(s) before arming.
• Select STOP to stop the system from
arming. Correct the zone problem(s)
and then press OK.
Note: Panic, emergency, fire, flood detector,
and temperature sensor zones cannot be
bypassed.
DISARMING YOUR SYSTEM
There are three main times when you will
disarm you system:
• Your system is in alarm
• You’re at home and already inside
• You’re opening an armed door
WHEN THERE’S AN ALARM
When you hear the alarm bell or siren, enter
your user code or present your key fob to
your keypad. IS THIS A FALSE ALARM? YES NO displays.
• REAL ALARM
If the alarm is valid, press NO to
confirm the alarm and notify the
central station. Your security system
remains armed.
• FALSE ALARM
If it’s a false alarm, press YES to
cancel the alarm and send an abort
message to the central station. Your
security system disarms.
Digital Monitoring Products, Inc. | XTLplus System User Guide 11
WHEN YOU’RE AT HOME
1. On the home screen, tap the shield.
2. The screen displays ENTER CODE.
Enter your user code or show a key
fob to disarm the system.
3. The screen displays ALL SYSTEM OFF. The shield outline indicates a
disarmed status.
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