Contains programming Instructions for use with the
Model XR500, XR500N, XR500E Series Control Panels
XR500FC, XR500NFC Series Fire Control Panels
When using the XR500 Series panel for any UL, NFPA, CSFM, or other listing organization’s approved methods, refer to this
manual and the XR500 Series Installation Guide (LT-0681), or XR500FC Series Installation Guide (LT-1088). These documents
outline the installation and programming requirements of all applications for which the XR500 Series is approved.
FCC NOTICE
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at this own expense.
23.13 Common Keypad Messages .................................................71
23.14 Area Account Number Messages ..........................................72
WirelessCheck-inandSupervisionDenitions
Keypad Bus Zone Type Defaults ...........................................69
LX-Bus Zone Type Defaults ..................................................70
Revisions to This Document ............................................73
Listings and Approvals ....................................................74
XR500 Series Programming Guide Digital Monitoring Products
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Digital Monitoring Products XR500 Series Programming Guide
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1.1 Before you Begin
92
This guide provides programming information for the DMP XR500, XR500N, and XR500E panels. After this
Introduction, the remaining sections describe the functions of each programming menu item along with the
available options. Before starting to program, we recommend that you read through the contents of this
guide. The information contained here allows you to quickly learn the programming options and operational
capabilities of the XR500, XR500N, and XR500E panels.
In addition to this guide, you should also read and be familiar with the following XR500 Series documents:
• XR500 Series Installation Guide (LT-0681)
• XR500 Series Programming Sheet (LT-0678)
• XR100/XR500 Security Command
Internal Programmer
The panel contains all of its programming information in an on-board processor and does not require an external
programmer. You can perform all programming tasks through a 32-character DMP alphanumeric keypad set to
address one.
Programming Information Sheet
Included with each panel are the Programming Information Sheets. These list the various programming prompts
and available options for programming the panel. Before starting to program, we recommend you completely ll
out each sheet with the programming options you intend to enter into the panel.
Having completed programming sheets available before entering data helps prevent errors and can shorten the
time you spend programming. Completed sheets also provide you with an accurate panel program record you
can keep on le for future system service or expansion. The remainder of this Introduction provides instructions
for starting and ending a programming session using the alphanumeric keypad.
1.2 Getting Started
Ground Yourself Before Handling the Panel! Touch any grounded metal, such as the enclosure, before touching
the panel to discharge static.
Remove All Power From the Panel! Remove all AC and Battery power from the panel before installing or
connecting any modules, cards, or wires to the panel.
Before starting to program the XR500 Series panel, make sure the panel is properly grounded and AC and battery
power is applied to the appropriate panel terminals. All wiring connections and grounding instructions are
detailed in the XR500 Series Installation Guide (LT-0681).
Program from any Keypad Address or Wireless Keypad
You can program the XR500 panel from any 32-character wireless keypad or hardwired keypad connected to the
panel’s keypad data bus. See the XR500 Installation Guide for keypad addressing and installation information for
hardwired keypads.
Wireless Keypads can be used for panel programming after being programmed in the panel manually or by using
the Wireless Keypad Association operation.
To enable association operation in the keypad, access the Installer Options Menu (3577 (INST)) and select RF
Survey. The keypad logo LEDs turn on Red until association is successful.
To enable association operation in the XR500 panel, reset the panel 3 times within 12 seconds. Allow the panel’s
keypad bus Transmit/Receive LEDs to turn back on between each reset.
For 60 seconds the panel listens for wireless keypads that are in the Installer Options Menu and have not been
programmed, or associated into another panel. Those keypads are assigned to the rst open device position
automatically based upon the order in which they are detected. The keypad logo turns Green to indicate it
has been associated with the panel. See the 9000
Series Wireless Keypad Installation Guide (LT-1107) for
To enable Wireless Ke ypad
Association operation:
Reset panel 3 times within
12 seconds.
To access the programmer:
Momentarily place the
Reset jumper over both of
the J16 pins to reset the
panel.
J6
Interface
Card
Expansion
Connector
J16
Reset
02122 23 24 25 26 27 28
XR500 Series Programming Guide Digital Monitoring Products
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IntroductIon
1.3 Encrypted Communications (XR500N/XR500E only)
Some installations require secure data communications. DMP offers NIST approved and UL Listed AES encrypted
communication. Use a unique passphrase to enable encrypted communications and provide a secure means for
data communications. See Network Options.
An XR500E panel communicates using AES encryption. If you currently have an XR500N panel installed, you may
purchase a separate feature key to activate encrypted communications using the Feature Upgrade process.
Encrypted communication cannot be enabled on a standard XR500 panel. For more information on the Feature
Upgrade process see Section 21 in this document.
1.4 Programmer Operation
There are 21 programming sections to choose from:
Programming ItemSection in This ManualProgramming ItemSection in This Manual
Initialization2Output Information12
Communication3Output Groups13
Network Options4Menu Display14
Messaging Setup5Status List15
Device Setup6Printer Reports16
Remote Options7PC Log Reports17
System Reports8Area Information18
System Options9Zone Information19
Bell Options10Stop20
Output Options11Set Lockout Code21
Feature Upgrade22
To choose a section for programming, press any top row Select key when the keypad displays the name of that
section. Sections 2 through 22 contain detailed instructions for each programming step.
1.5 Programmer Lockout Codes
The panel allows you to enter the programming function without entering a lockout code using steps 1 to 4
listed in Getting Started. We recommend, however, that you install a Lockout Code to restrict programming to
only those persons your company authorizes. You can do this by using the SET LOCKOUT CODE feature in the
Programmer. The Lockout Code restricts any unauthorized panel programming.
After resetting the panel and entering the code 6653, the keypad displays PROGRAMMER. Press COMMAND
to advance through the programming sections until SET LOCKOUT CODE displays (after STOP). Press any top
row Select key. The keypad displays ENTER CODE: – . Enter a 3 to 5 digit Programmer Lockout Code and press
COMMAND. The keypad displays ENTER AGAIN followed by ENTER CODE: –. Enter the same 3 to 5 digit code a
second time and press COMMAND. The keypad displays CODE CHANGED.
Note: The panel does not accept a 5-digit Lockout Code higher than 65535.
Before accessing programmer functions enter the new code number. Write the Lockout Code number down and
keep it in a secure place with access limited to authorized persons only. Lost Lockout Codes require the panel
to be sent back to DMP for repair. You may cancel a Lockout Code by entering 00000 at the Set Lockout Code
command.
1.6 Reset Timeout
The panel has a feature that requires you to enter the Programmer within 30 minutes of resetting the panel.
After 30 minutes, if you attempt to program by entering the 6653 (PROG) code, the keypad displays: RESET
PANEL. You must reset the panel and enter the program code then begin programming within the next 30
minutes.
If you are already in the Programmer and do not press any keys on the programming keypad for 30 minutes, the
panel terminates programming. All data entered up to that time is Not saved unless you run the Stop routine.
Note: Use the Stop routine to exit panel Programming. Ensure the keypad displays “SAVING PROGRAM” to save
all programming changes entered.
1.7 Power Up
When the XR500 Series panel is powered up after an AC power failure, any zone transitions are not recognized
for 60 seconds. Normal zone processing resumes at the end of the 60 seconds.
Digital Monitoring Products XR500 Series Programming Guide
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1.8 Keypads
Dealer Logo
Proximity Reader
Carousel
Menu
Interactive Shield
Current and Future
Weather Conditions
DMP offers multiple keypads in a variety of styles. All DMP keypads provide the same programming capabilities.
Each keypad and its operation are shown and described in the following sections.
32-Character Display
IntroductIon
32-Character Display
SMITH RESIDENCE
FRI12: 51 PM
Backlit Logo
and Proximity
Antenna
Data Entry Digit keys
Figure 3: Wireless Keypad
32-Character
Display with
Four Touch
Select Areas
Logo
Icon
ABC PRINTING
FRI 2:51 AM
Three Panic Icons
Figure 5: Clear Touch Keypad
1.9 Special Keys
The following special keys/areas are common to all DMP keypads.
COMMAND (CMD) Key
Pressing the COMMAND key allows you to go forward through the programming menu and through each step of a
programming sec tion. As you go through the programming, the keypad display shows any current programming
already stored in the panel memory. If no change is required for a prompt, press the COMMAND key to advance
to the next step.
The COMMAND key is also used to enter information into the panel’s memory such as phone numbers or zone
names. Press the COMMAND key after entering information.
Back Arrow (<—) Key
Use the Back Arrow key to back up one step while programming. The Back Arrow key is also used when an error
is made while entering in formation. Press the Back Arrow key once to erase the last character entered.
Select Keys/Areas
The top row of keys are called the Select keys on Security Command, Thinline, and Aqualite keypads or Select
Areas on Clear Touch or Graphic Touchscreen keypads. Each time you need to press a Select key, the keypad
displays the function or options above one of the keys or in the Select Area. Displaying choices above individual
Select keys or in Select Areas allows them to be used for many different applications. For example, you can
enter AM or PM when programming the automatic test time or answer YES or NO for a system option.
During programming, the Select keys/areas also allow you to change infor mation currently in panel memory by
pressing the appropriate Select key/area under or on the display. You then enter the new information using the
keypad data entry digit keys.
When there are more than four re sponse options avail able, press the COMMAND key to display the next one to
four options. Pressing the Back Arrow key allows you to review the previous four choices.
XR500 Series Programming Guide Digital Monitoring Products
The Select keys/areas are also used for choosing a section from the pro gramming menu. Press any Select key or
touch the Select Area when the programming section name you want displays.
Note: On Wireless, Thinline and Aqualite keypads, when instructed to press the rst Select key, press the far
left Select key; the second Select key is the second from the left; third Select key is second from the right; and
the fourth Select key is the far right key. See Figure 7.
On Clear Touch or Graphic Touchscreen Keypads, when instructed to press the rst Select key, touch Select
Area 1; the second Select key touch Select Area 2; third Select key touch Select Area 3; and the fourth Select
key touch Select Area 4. See Figure 8.
Select Keys
COMMAND Key
Back Arrow Key
AC Power/Armed LED
Data Entry
Digit Keys
COMMAND KeyBack Arrow Key
Power LED
Armed LED
Backlit Logo
and Proximity
Antenna
JONES RESIDENCE
FRI12:51 PM
Select Keys
COMMAND Key
Back Arrow Key
Data Entry Digit keys
Figure 4: Thinline/Aqualite Keypad
Figure 6: Graphic Touchscreen Keypad
3
IntroductIon
1.10 Entering Alpha Characters
Some options during programming require you to enter alpha characters. To enter an alpha character, press or
touch the key that has that letter written below it. The keypad displays the number digit of the key. Next, press
the Select key/area that corresponds to the loca tion of the letter under the key. Pressing a different Select key/
area changes the letter. When an other digit key is pressed, the last letter displayed is retained and the process
starts over.
(CBA
Select Area 2
Select Area 1
Select Area 3
Select Area 4
First Letter
Second Letter
Figure 7: Thinline/Aqualite/Wireless Select Keys
Third Letter
Special Character
1.11 Entering Non-Alpha Characters
To enter a space in an alpha entry, press the 9 digit key followed by the third Select key/area. The three
characters on the 9 digit key are Y, Z, and space. You can also enter the following characters: – (dash),
. (period), * (asterisk), and # (pound sign) using the 0 (zero) key and the four Select keys/areas from left to
right. For example, to enter a – (dash), press the 0 (zero) key and then the left Select key/area. A dash now
appears in the keypad display. The table below shows the character locations for DMP keypads.
Each programming prompt displayed at the keypad shows the currently selected option in the panel memory.
These options are either shown as a number, a blank, or a NO or YES. To change a number or blank to a new
number, press any top row Select key or touch any Select Area. The current option is replaced with a dash. Press
the number(s) on the keypad you want to enter as the new number for that prompt. It is not necessary to enter
numbers with leading zeros. The panel automatically right justies the number when you press the COMMAND
key.
To change a programming prompt that requires a NO or YES response, press the Select key or touch the Select
Area for the response not selected. See Figure 8.
For example, if the current prompt is selected as YES and you want to change it to NO, on Security Command,
Thinline, or Aqualite keypads press the third top row Select key. On Clear Touch or Graphic Touchscreen keypads
touch Select Area 3. The display changes to NO. Press the COMMAND key to display the next prompt.
32-Character Display
Figure 8: Clear Touch Select Areas
R&
Press the black colored top
row Select key/area.
Thinline,
Aqualite,
Wireless
Keypads
Clear Touch
or Graphic
Keypads
Figure 8: Changing the Current Programming Option
Digital Monitoring Products XR500 Series Programming Guide
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THEN
YESBELL TST
YESBELL TST
The keypad displays the new
selection. Press CMD to advance.
NOBELL TST
NOBELL TST
1.13 Multiple Displays
For many programming and user options, such as Area selections, Menu Displays, and Status Lists, there are
several displays containing programming. For example, when programming Menu Displays, keypads 1 through 16
display on two separate displays. First, keypads 1 through 8 display. Press the COMMAND key to display keypads
9 through 16. This same scheme is used for areas 1 through 32.
Note: Areas not pre-programmed at installation to display at this keypad cannot be viewed.
1.14 Asterisks in Programming
Asterisks display next to a programming option that is already selected. As shown in the example, options that
are selected to display the current programming selection have an asterisk next to the number. Those that are
not selected simply display the number. In the Devices example, keypads 3, 8, 9, and 15 are not selected. In
the Areas example, areas 3, 8, 9, 15, 19, 23, 25, and 31 are not selected. In both examples the numbers with
asterisks are selected.
Devices
*1 *2 3 *4
*5 *6 *7 8*13 *14 15 *16
To select or deselect a number, simply enter the number using the digit keys on the keypad. This same scheme
is used when viewing the panel armed status and other programming and operational functions. Remember to
press the COMMAND key to display the rest of the device or area numbers.
9 *10 *11 *12
1.15 Compliance Instructions (ANSI/UL 864)
This product incorporates eld-programmable software. In order for the product to comply with the ANSI/ UL
864 requirements, certain programming features or options must be limited to specic values as indicated
below. Refer to the XR500 Installation Guide (LT-0681) for additional information.
Program feature or optionPermitted in
UL 864?
System Reports, RESTORALYNO, YES, DISARMYES, DISARM
System Options, PWR FAIL HRSY0, 1 - 151 – 3
System Options, RETARD DELAY for
Waterow Applications
Bell Options, FIRE TYPEYSTEADY, PULSED, TEMPORAL,
Status List, SYSTEM TROUBLESYAny combination of 1 – 16
XR500 Series Programming Guide Digital Monitoring Products
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InItIalIzatIon
Fo
can initialize, a NO or YES option is provided.
Selecting NO adv
you to the next prompt.
Initialization
NOTE: WHEN ANY PANEL PROGRAMMING IS CHANGED, THE STOP ROUTINE MUST BE RUN AND ‘SAVING
PROGRAM’ MUST DISPLAY ON THE KEYPAD IN ORDER TO SAVE THE PROGRAMMING CHANGES. SEE SECTION 17.1.
2.1
INITIALIZATION
Initialization
This function allows you to clear selected parts of the panel program back to the factory
defaults in preparation for system programming. Run the initialization function on all
new installations.
r each section of the panel program you
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
2.10
INIT ALL? NO YES
SURE? YES NO
CODES? NO YES
SURE? YES NO
SCHEDS? NO YES
SURE? YES NO
EVENTS? NO YES
SURE? YES NO
ZONES? NO YES
SURE? YES NO
AREAS? NO YES
SURE? YES NO
OUTPUTS? NO YES
SURE? YES NO
COM/RMT? NO YES
SURE? YES NO
DEFAULTS NO YES
SURE? YES NO
CODES?
SCHEDS?
ances
NOYES
NOYES
Selecting YES advances you to
a confirmation prompt.
SURE?
If you select YES, the panel initializes that section of
the program and advances you to the next prompt.
If you select NO, the panel advances you to the next
section prompt but does not initialize that section of
the program.
YESNO
Clear All Memory
NO - Leaves existing programming intact then displays Clear All Codes.
YES - Clears all memory then displays Reset Panel. Reset the panel by shorting J16 and
re-enter programming mode to continue.
Clear All Codes
NO - Leaves existing codes intact.
YES - Clears the user code and user prole memory and assigns user code number 99 to
the highest user position.
Note: The user name for the default user code is created using the current programmed
primary user language.
Clear All Schedules
NO - Leaves existing schedules intact.
YES - Clears all shift, and output schedules.
Clear Display Events Memory
NO - Leaves existing event memory intact.
YES - Clears the events memory.
Clear Zone Information
NO - Leaves existing zone information intact.
YES - Clears the zone information for all zones. All zones are marked * UNUSED * and
must be renamed before being able to display on any system keypad.
Clear Area Information
NO - Leaves existing area information intact.
YES - Clears the area information for all areas. All areas are marked * UNUSED * and must
be renamed before being able to display on any system keypad.
Clear Output Information
NO - Leaves existing output information intact.
YES - Clears all programmed Output names and any output cutoff assignment.
Clear Communication and Remote Options
NO - Leaves existing communication and remote options intact.
YES - Clears communication and remote options programming to factory defaults.
Set to Factory Defaults
NO - Leaves existing panel programming intact.
YES - Sets the remainder of the panel programming back to the factory defaults.
Note: Sets the Programming and User language to English.
Digital Monitoring Products XR500 Series Programming Guide
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Communication
3.1
3.2
3.3
3.4 Communication Path
3.5
3.6
COMMUNICATION
ACCOUNT NO: 12345
XMIT DELAY: 30
PATH: -
COMM TYPE: DD
NONE DD NET CID
CELL 232
PATH TYPE: BACKUP
PRIMARY BACKUP
Communication
Congure the communication options for the panel. The information you program varies
with the Communication Type you select.
Account Number
The Account Number is a 1 to 5 digit number used to identify which panel is sending a
message. Enter the account number sent to the SCS-1R Receiver. Messages may be sent
to a central station or via PC Log Reports to a PC. The default is 12345.
NET, CELL, 232 and DD - The range of valid account numbers for a panel is 1 to 65535.
For accounts of four digits or less, do not enter leading zeros.
CID - Choose an account number between 1 and 9999.
Transmit Delay
Enter the number of seconds (15 to 45) the panel waits before sending burglary
zones (Night, Day, or Exit) reports to the receiver. Other zone type reports are sent
immediately. Alarm bells and relay outputs are not delayed during this period. Program
Burglary Outputs for pulsed or steady, and set Abort Reports to YES if Opening and Closing
reports are not being sent. Enter 0 (zero) to disable this function. The default is 30.
If the area where the alarm occurred is disarmed during the Transmit Delay time, only an
Abort Report (S45) message is sent to the receiver. If the area where the alarm occurred
is disarmed after the alarm message is sent to the receiver but before the Bell Cutoff
time expires even if the alarm was silenced, an Alarm Cancelled (S49) message is sent.
Otherwise the alarm is sent at the end of the delay. The Alarm Cancelled report cannot
be disabled.
Note: For Commercial Burglary Installations, the combined Transmit Delay
(Abort Window) and Entry Delay must not exceed one (1) minute.
Up to eight communication paths may be programmed. Each path is designated as a
primary or backup communication route. Path 1 is always Primary but other paths may be
programmed as additional primary or backup.
Each primary path establishes a new path group. A path group is made up of the primary
path and its subsequent backup paths. Typical communication takes place on the primary
path with backup paths being used only when the primary path fails or when the backup
path is programmed to duplicate messages. There is no option to backup path 8.
Communication Type
Species the communication method the panel uses on this path to report system events
to DMP SCS-1R Receivers or non-DMP receivers. Default is DD for Path 1, and NONE for
Path 2-8.
NONE - For local systems. Selecting NONE ends communication programming.
DD - Digital Dialer communications to a DMP SCS-1R Receiver.
NET - Network communication using the panel onboard network connection. The DMP
Network/Output reporting format is transmitted over a data network to the SCS-1R
Receiver.
CID - This option allows the panel to communicate to non-DMP receivers using the
Contact ID format.
CELL - This option allows communication over the cellular network using the 463G, 463C,
464-263C, 464-263H or CellComRT Cellular Communicators.
232 - This option sends serial data and can be used for radio backup or other
communication options, and uses the on-board serial port.
Select 232 when using a 462N Interface Card or DB-9 backup communications by directly
connecting to the RS-232 port on the panel. If using the on-board RS-232 port, set the
XR500 Series panel J23 jumper to R and briey reset the panel using the J16 jumper to
activate RS-232 operation. Refer to the XR500 Series Installation Guide (LT-0681).
Path Type
The Path Type denes if the path is Primary or Backup. Because Path 1 is Primary, this
prompt only displays for paths 2-8. Default is Backup.
Note: If the Primary Communication Type is CELL, then the backup Communication Type
can only be NET or 232.
CommuniCation
XR500 Series Programming Guide Digital Monitoring Products
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CommuniCation
3.7
3.8
3.9
3.10
3.11
3.12
3.13
3.14
TEST RPT: YES
NO YES DEFER
TEST FREQ: 1 DY
TEST DAY: SUN
TEST TIME:
0:00 AM
CHECKIN: NO YES
CHECKIN:
NO YES RND ADPT
Select ADPT (Adaptive) for a backup path to adapt to the check-in programming from
CHECKIN:
ADP3
CHECKIN MINS: 200
FAIL TIME: 240
ENCRYPT NO YES
RECEIVER IP
000.000.000.000
3.15
3.16
Digital Monitoring Products XR500 Series Programming Guide
8
RECEIVER PORT -
2001
FIRST PHONE NO.
Test Report
Test Report determines if test reports are sent on this path. Reports are sent according to
the programming in Test Frequency and Test Time. Default is Yes.
Select YES to allow the programmed test report to be sent on the path currently being
programmed.
Select DEFER to not send a test report if the panel communicates any message to the
receiver within the time set in Test Frequency. Select NO to not send test reports on this
path.
Test Frequency
Test Frequency determines the frequency of the test report. Enter a number from 1 to 60
and select DY (Day) or HR (Hour) by pressing the far right top row select key. Default is 1
Day.
Test Day
Use this option to set the day of the Test Report. This prompt appears only when Test
Report is Yes, Test Frequency is Day and a multiple of seven. Press the COMMAND key to
display the rst four days of the week. Press the COMMAND key to display the last three
days. Select the day of the week to send the test report. Default is Sunday.
Test Time
Use this option to select the time of day for Test Reports. Select the hour, minute and
AM/PM. Enter 0:00 AM to disable this feature. Default is 0:00 AM.
Check In
This option displays if the COMM TYPE is NET, 232 or CELL. Check-in reports are a method
of supervising the panel for communication with the receiver. For NET the default is YES.
For CELL or 232 the default is NO.
Select RND (Random) for the panel to check-in at random times from 6 to 60 minutes
when all areas are disarmed. If any area is armed a check-in is sent every 6 minutes.
this groups primary path if the primary path becomes unavailable. Check-in programming
includes Check-in and Fail Time.
Select ADP3 (Adaptive 3) for a backup path to adapt using a 3 minute Check-in and
Fail Time if the primary path becomes unavailable. This option also indicates a
Communication Trouble (S10) if the cell tower is unavailable for 3 minutes.
When YES is selected, enter the number of minutes between check-in reports, from 2 to
240 for NET and 232 or 3 to 240 for CELL, when the panel is armed or disarmed. For CELL
or 232 the default is 0. For NET the default is 200.
Fail Time
This option displays if CHECKIN is set to YES. Entering a FAIL TIME allows the receiver
to miss multiple check-ins before logging that the panel is missing. The maximum fail
time is 240 minutes. For example, if CHECKIN is 10 and FAIL TIME is 30, the receiver only
indicates a Panel Not Responding after 30 minutes. The FAIL TIME must be equal to or
greater than the CHECKIN time. Default is 0 for CELL and 232. Default is 240 for NET.
Encryption (XR500E only)
Select Yes to enable encryption for the path currently being programmed. Default is NO.
Receiver IP
This option displays only if the Communication Type is NET or CELL. Enter the Receiver
IP address where the panel sends network messages. The Receiver IP Address must be
unique and cannot be duplicated on the network. Enter all 12 digits and leave out the
periods. For example, enter IP address 192.168.0.250 as 192168000250. The periods
display automatically.
Receiver Port
Enter the receiver port number. Valid range is 1 to 65,535. Default is 2001.
First Telephone Number
This option displays only if the Communication Type is DD or CID.
This is the rst number the panel dials when sending reports to the receiver. Phone
numbers can have two lines of 16 characters each to equal up to 32 characters.
Enter P to program a three-second pause in the dialing sequence. The P character counts
as part of the 32 allowable characters.
CommuniCation
Enter R as the rst character for rotary (pulse) phone function. The R character counts as
part of the 32 allowable characters.
Call Waiting: You can place the “* 7 0 P” (Star, Seven, Zero, Pause) in the telephone
number rst position to cancel Call Waiting. For example, program NET with second line
DD and phone number *70P555-1212, and you have NET with Call Waiting cancelled on
the second line.
Caution: A call waiting cancel programmed on a non-call waiting telephone line would
prevent communication to the central station.
3.17
3.18
3.19 First GPRS APN
SECOND PHONE NO.
ADVANCED? NO YES
FIRST GPRS APN
SECURECOM400
-
Second Telephone Number
The panel dials the second number when two successive tries using the rst number fail.
If the panel cannot reach the receiver after two attempts using the second number, it
returns to the rst number and makes two additional attempts. A total of ten dialing
attempts are made using the rst and second phone num bers.
Each number can be up to 32 characters in length in cluding any P or R char acters entered
for pause or rotary connections or call waiting cancel option.
Should all ten attempts fail, the panel continues to attempt sending the message using
the next programmed path. If all programmed communication paths fail, the panel clears
the communication buffer and makes one communication attempt each hour to send
a TRANSMIT FAILED (S87) report to the receiver. Access the User Menu Display Events
feature to view the report information not sent to the receiver or download the report
with DMP Remote Link™ software.
Advanced Programming
Select Yes to enter the Advanced Programming menu for the communication path
currently being programmed.
Enter the rst APN (Access Point Name). This allows an access point for cellular
communication and is used to connect to a DNS network. The APN may contain two lines
of 16 characters to equal 32 characters. Default is set to SECURECOM400.
Note: This option is not used when a 463C or 464-263C CDMA Cellular Communicator
is used for communication.
Second GPRS APN
SECOND GPRS APN
SECURECOM400
-
Enter the second APN (Access Point Name). This works as a backup in case the rst APN
fails. The APN may contain two lines of 16 characters to equal 32 character Default is set
to SECURECOM400.
Note: This option is not used when a 463C or 464-263C CDMA Cellular Communicator
is used for communication.
3.20
3.21
3.22
FAIL TEST HRS: 0
PROTOCOL: TCP
RETRY SECONDS: 6
Fail Test Hours
This option sets the frequency for a Backup or Adaptive path to send a test report when
the closest previous path fails within its path group.
For example, if a backup path is programmed to send a weekly test report and the
Fail Test Frequency is set to 2 hours, when the previous path fails within its group,
the backup path starts sending a test every 2 hours until the previous path restores.
If Fail Test Frequency is set to 0, test reports are sent only according to Test Report
programming. Range is 0 to 24 hours. Default is 0.
Protocol
This option displays only when Communication Type is NET.
Select TCP to communicate over the network using TCP protocol. Select UDP to
communicate using UDP protocol. Default is TCP.
Retry Seconds
This option displays for NET or 232 Communication Types.
Enter the number of seconds (between 6 and 15) the panel should wait before retrying to
send a message to the receiver if an acknowledgment was not received. The panel retries
as many times as possible for a period of one minute before sending a network trouble
message. For example, if retry time is set to 15, the panel retries four times. The default
Retry Time is 6 seconds.
Note: If TCP is enabled, the minimum Retry Time programmed is 6 seconds.
XR500 Series Programming Guide Digital Monitoring Products
9
CommuniCation
3.23
3.24
3.25
3.26
SUB CODE NO
NO YES SHARED
232 COMM PORT: O
O A B C
D E
232 SETUP:
-
-
893A: NO YES
2ND LINE PREFIX:
-
Substitution Code
This option displays when the Communication Type is NET, CELL or 232. The Panel
Substitution Code increases the level of security by helping to ensure that the panel
sending the message to the receiver has not been substituted by another panel. The
default is NO.
Select YES to send a substitution code with every message.
Select SHARED (SHR) to use the same substitution code as operating in the previous path.
232 Communication Port
This option displays when Communication Type is 232.
This option sets the physical RS-232 port to the on-board connector or one of the DMP
Model 461 Interface Adaptor Card slots labeled A, B, C, D, or E. Use slot A if using a 462N
Network Interface Card with or without the 461 card.
Enter O to use the on-board connector. Set the XR500 Series panel J23 jumper to R and
briey reset the panel using the J16 jumper to activate RS-232 operation. Default is O
(On-board).
232 Setup String
This option displays when the Communication Type is 232. Enter up to two lines of 16
characters to equal up to 32 characters for the destination address that may include an
IP address.
is the IP address and P is the port number.
Example: If using a DMP iCOM, enter AT#UCXXX.XXX.XXX.XXX#PPPPP where X
893A
This option displays when the Communication Type is DD or CID.
The 893A option allows reports to be sent to the receiver on a second DD line using the
893A module. Default is No.
When using this option, Test Report messages (S07 Automatic Recall Test or S88
Unrestored System Recall Test) are sent to the receiver at the frequency programmed in
Test Frequency, alternating between the rst and second phone line.
For example, a DD path with an 893A module set for daily test report frequency sends a
test report through phone line 1 one day and phone line 2 the next day.
If the 893A option is set to YES, enter up to a 3-digit prex to be dialed before the
second phone number. If no prex is entered, the second phone number is dialed as
originally entered.
3.27
3.28
3.29
Digital Monitoring Products XR500 Series Programming Guide
10
ALARM SWITCH: 1
DUPLICATE ALARMS
NO YES
ALARM YES
NO YES FIRE
Alarm Switch
This prompt displays for DD or CID Communication Types.
Enter the number of attempts to send an alarm message before switching to the next
path. Range is from 1 to 10. All non-alarm messages are sent for 10 attempts on the
dialer before a switch is initiated. If the path immediately following this channel is not a
backup path, this option has no effect. Default is 1.
Duplicate Alarms
This prompt displays for BACKUP paths. If Yes is selected, the current backup path
duplicates all alarms occurring on its group primary path. Default is No.
Alarm Reports
This prompt displays when the Path Type is Primary. All backup paths within the group
follow the same programming for Alarm Reports. Default is Yes.
When YES is selected, the following reports are sent to the receiver for all zone types:
• Alarm • Bypass • Reset • Restore
When FIRE is selected, the following reports are sent for Fire, Fire Verify and Supervisory
Zones:
• Alarm • Bypass • Reset • Restore
3.30
SPV/TRBL YES
NO YES FIRE
CommuniCation
Supervisory/Trouble Reports
This prompt displays when the Path Type is Primary. All backup paths within the group
follow the same programming for Supervisory/Trouble Reports. Default is Yes.
When YES is selected, the following reports are sent for all zone types:
• Trouble • Low Battery • Missing • Fault
• Restorals • System Troubles • System Restoral
When FIRE is selected, the following reports are sent for Fire, Fire Verify, and Supervisory
Zones:
• Trouble • Low Battery • Missing • Fault
• Restorals • System Troubles • System Restoral
Serviceman reports are sent regardless of the selection made for Supervisory/Trouble
reports.
3.31
3.32
3.33
3.34
O/C USER NO YES
DOOR ACS YES
NO YES DENY
PANIC TST NO YES
SEND COMM TRBL:
NO YES
Opening/Closing and User Reports
This prompt displays when the Path Type is Primary. All backup paths within the group
follow the same programming for Opening/Closing and User Reports. Default is Yes.
When YES is selected, the following reports by user are sent to this receiver.
This prompt displays when the Path Type is Primary. All backup paths within the group
follow the same programming for Door Access Reports. Default is Deny.
Select YES to enable Door Access Granted and Denied reports to this receiver whenever
a door access is granted to a user. The Door Access Granted report is only sent if the
keypad number has also been selected in Access Keypads under the SYSTEM REPORTS
programming.
Select DENY to enable Door Access Denied reports only to this receiver when a door
access is denied to a user.
Panic Test (XR500N/XR500E only)
YES allows the panic zone test verication and failure results to be sent to the central
station receiver. NO disables the panic test report. The default setting is NO. The system
test start, stop, panic zone verication, and panic zone failure messages sent to the
central station and the trips count operation are the same as used under the Walk Test.
See Using the Walk Test section in the Appendix.
Send Communication Trouble
This prompt displays for each path and determines if and how communication trouble on
the path is sent to the receiver. A trouble message indicates both the path number and
communication type that failed. Default is Yes.
3.35
XR500 Series Programming Guide Digital Monitoring Products
SEND PATH INFO:
NO YES
Send Path Information
This prompt displays for each path and if YES, each panel message includes path
information such as path number, communication type, and path type. Default is No.
11
Network optioNs
Network Options (XR500N/XR500E only)
Network Options are provided to dene the network conguration for the panel. This information will be used
during communication of messages via network or email.
Note: IP addresses and port numbers may need to be assigned by the network administrator. When entering an
IP, Gateway, or Subnet Mask address be sure to enter all 12 digits and leave out the periods. For example,
IP address 192.168.000.250 is entered as 192168000250.
4.1
4.2
4.3
4.4
4.5
4.6
DHCP NO YES
LOCAL IP ADDRESS
192.168.0.250
GATEWAY ADDRESS
192.168.0.1
SUBNET MASK
255.255.255.000
DNS SERVER
192.168.0.1
PASSPHRASE
-
DHCP Mode Enabled
If the panel uses a dynamic IP address select YES. When set to YES, the panel operates
using DHCP and does not use the Local IP Address number. When the DHCP option is set to
NO, the panel uses the IP address entered in Local IP Address. The default value for DHCP
mode is YES.
Local IP Address
Enter the local IP address. The Local IP Address must be unique and cannot be
duplicated. The default local IP address is 192.168.0.250.
Gateway Address
Enter the local gateway address. The Gateway IP Address is needed to exit your local
network. The default gateway address is 192.168.0.1.
Subnet Mask
Enter the local subnet mask assigned to the panel. The default subnet mask address is
255.255.255.000.
DNS Server
Enter the IP address of the DNS (Domain Name System) used by the panel to resolve
domain names into IP addresses. The default address is 192.168.0.1.
Passphrase (XR500E only)
To enable encryption type an 8 to 16-character Passphrase using alphanumeric
characters. If you leave the Passphrase blank, the panel communicates with the SCS-1R
Receiver, but the data is not encrypted. The Passphrase is blank by default.
The XR500E panel is capable of communicating encrypted data to an iCOM-E™ Encrypted
Network Alarm Router installed at the receiver. The XR500E panel and the receiver
iCOM-E unit must have the same secret password called a Passphrase.
Note: DO NOT LOSE THE PASSPHRASE. A lost or forgotten Passphrase requires that the
XR500E panel and every iCOM-E unit reporting in to the same iCOM-E unit at the receiver
be individually reprogrammed with a new passphrase.
Note: An XR500E panel communicates using AES encryption. If you currently have an
XR500N panel installed, you may purchase a separate feature key to activate encrypted
communications using the Feature Upgrade process described in the Feature Upgrade
Section. Encrypted communication cannot be enabled on a standard XR500 panel.
4.7
4.8
Digital Monitoring Products XR500 Series Programming Guide
12
734N LISTEN
PORT: 2002
734N PASSPHRASE
-
734N Listen Port
Enter the port number that the 734N/734N-WiFi will use to send communication to
the panel. This must be the same port that is programmed in Panel IP Port within the
734N/734N-WiFi Communication programming menu.
Note: The 734N Listen Port cannot be the same as the panel network programming port.
734N Passphrase
Enter an 8 to 16-character Passphrase to encrypt communication with the
734N/734N-WiFi module. The 734N Passphrase must match the 734N Passphrase entered
in Communication programming of the 734N. The Passphrase is blank by default.
Note: A passphrase is required for operation.
Messaging setup
Messaging Setup
5.1
5.2 Enable Messaging
5.3
5.4
MESSAGING SETUP
ENABLE MESSAGING
Select YES to allow the panel to send messages to three programmed destinations.
NO YES
SYSTEM NAME
-
DESTINATION 1
-
Messaging Setup
This section allows you to enter the information needed to receive messages
directly from the panel via email and MyAccess™ SMS Text using Network or Cellular
communication. All of the name and password options below allow up to 32 lowercase
characters to be entered. The Destination addresses allow up to 48 characters to be
entered. System Name is displayed with initial caps.
The transmitted messages are:
• Zone Alarms by Zone Name
• Zone Troubles by Zone Name
• Zone Bypass by User
• Arming (Closings) by User
• Disarming (Openings) by User
• Late to Close
• AC Power Trouble and Restoral
• System Low Battery
• Ambush
• Abort, Cancel and Alarm Veried by User
Default is NO.
System Name
Enter a unique name for the panel. The panel name is used as the sender of the message.
The text entered is displayed with initial caps. If this eld is left blank, the panel account
number is sent.
Destination 1
Enter the rst email address or cell phone number where messages will be sent. The
message can be sent to any device (computer, cell phone, PDA) as long as a valid email
address or cell phone number is entered. When entering email addresses, press the
7 digit key followed by the fourth Select Key to add the @ symbol and the 9 digit key
followed by the fourth Select Key to add the _ symbol. See the Entering Non-Alpha
Characters section for additional symbols.
Note: Mail servers that require Transport Layer Security (TLS) encryption are not
supported by the XR500 Series.
5.5 Destination 1 User Number
5.6
5.7 Destination 2 User Number
5.8
5.9 Destination 3 User Number
XR500 Series Programming Guide Digital Monitoring Products
DESTINATION 1
USER NUMBER:
DESTINATION 2
-
DESTINATION 2
USER NUMBER:
DESTINATION 3
-
DESTINATION 3
USER NUMBER:
0
0
0
If Destination 1 is a 10-digit cellular number, enter a user’s user number from this account.
This option is used when sending commands such as arming or disarming back to the panel
using
the authority to perform the commands as if it occurred at the keypad.
Text
Entering 0 (zero) disables this option. Default is 0.
Destination 2
Enter the second destination email address or cell phone number.
If Destination 2 is a cellular number, enter the user’s User Number for
arming/disarming authorization.
Destination 3
Enter the third destination email address or cell phone number.
If Destination 3 is a cellular number, enter the user’s User Number for
arming/disarming authorization.
MyAccess™ SMS Text
command operation is available in XR500 Series panels using version 205 or higher.
from the same cell phone or PDA. The user number must have
MyAccess™ SMS
13
Messaging setup
5.10
5.11
5.12
5.13
EMAIL COMM TYPE
NET CELL
O/C EMAIL NO YES
O/C SMS NO YES
MONTHLY LIMIT: 0
Email Communication Type
Choosing NET sends email messages over the network. Choosing CELL sends email
messages via cellular communication. Default is NET. This prompt appears only if any
destination above is an e-mail address and the panel is a network panel (has an Ethernet
connector).
O/C Email
Select YES to allow the panel to send Opening and Closing reports via email. Default is
NO. This prompt displays if any destination above is an email address.
O/C SMS
Select YES to allow the panel to send Opening and Closing messages to a cell phone
via SMS protocol. Default is NO. This option displays if any destination is a cell phone
number.
Monthly Limit
This option displays if any programmed destination is a cell phone number using NET or
CELL communication or an email address using CELL communication. If all destinations
are email addresses using NET communication, this option does not display. This number
limits the monthly incoming and outgoing SMS messages allowed to be sent or received
by the panel.
A panel event that causes messages to be sent to destination cell phone numbers or
destination email addresses is counted towards the panel’s monthly limit. For example,
if an alarm message is sent to a cell phone number and an email address using CELL
communication, a total of 2 messages are counted towards the monthly limit for the
panel. SMS messages sent from a cell phone to the panel, including status requests and
MyAccess™ SMS Text messaging commands, also count toward the monthly limit. The
limit is reset at midnight on the 14th of every month. Range is from 0 to 999. When 0 is
entered, there is no limit on the number of messages able to be sent or received by the
panel. Default is 0.
Note: The SecureCom Wireless text plan selected for the panel should match or exceed
the programmed Monthly Limit.
The remaining options only appear if email messaging has been selected to be sent
via network. The options allow the email server to be selected by the installing
dealer. Typically this is the email service provided by the installing dealer. This allows
opportunity for additional services to be provided to the end user.
5.14
5.15
5.16
5.17
5.18
Digital Monitoring Products XR500 Series Programming Guide
14
SMTP SERVER
-
SMTP PORT: 25
The SMTP server port number is the port that the panel uses to initiate a TCP connection
SMTP USERNAME
-
SMTP PASSWORD
-
FROM EMAIL
-
SMTP Server
Enter the SMTP (Simple Mail Transfer Protocol) Server name. The SMTP email server is
responsible for sending the email to its destination. An example SMTP email server name
is: mail.somedomain.com. The domain should be the email server that provides email
support for your alarm customers.
SMTP Server Port
with the email server. The default port is 25.
SMTP Username
Most SMTP servers require a username to send email. This is sent to the SMTP server in
conjunction with the SMTP Password to provide email authentication to the server.
SMTP Password
Most SMTP servers require a password to send email. This is sent to the SMTP server
in conjunction with the SMTP Username to provide email authentication to the server.
Passwords display as lowercase.
From Email Address
Enter the email address on le with the email service. This displays in the email message
as the sender’s address.
6.1
6.2
DEVICE SETUP
DEVICE NO:-
Device Setup
This section allows you to dene the XR500 Series panel physical conguration. You can
install and address up to sixteen supervised devices on the keypad data bus.
Device Number
Enter the device number of the keypad you are programming. The valid range is 1-16. If
using a wireless keypad, program the device number in the Status List Auxiliary 1 Zones
programming option to display wireless keypad troubles.
Note: After you program each option for the rst keypad, repeat these programming
steps for each additional keypad.
6.3
6.4 Device Type
6.5 Device Communication Type
6.6.
6.6.1
6.7 Access Areas
XR500 Series Programming Guide Digital Monitoring Products
* UNUSED *
TYPE: KEYPAD
DOOR KPD FI EXP
DOOR - The device is an access control device and is either a keypad using door strike
DEVICE COMM TYPE
KPD-BUS
DEVICE COMM TYPE
KPD-BUS NETWORK
DEVICE COMM TYPE
KPD-BUS WIRELESS
SERIAL#: XXXXXXXX
SUPRVSN TIME: 240
SELECT MINUTES:
0 60 240
ACCESS AREAS:
1 2 3 4
5 6 7 8
Device Name
A device name must be given to each device in the system. To add a device name, press
any Select key. The default device name (DEVICE X) displays. Select COMMAND to accept
the default name or press a Select key to enter a new name up to 32 alphanumeric
characters. Press the COMMAND key.
To remove a device from the system, delete the device name by pressing any Select key,
then press the COMMAND key. The panel automatically programs the name as * UNUSED *.
This section allows you to select a device type for the selected device number.
functions or a Wiegand Interface Module.
KEYPAD - The device is a keypad.
FIRE - The device is a 630F Remote Annunciator.
EXPANDER - The device is a Zone Expansion Module.
Note: The following options display based on device type selected:
For a Device Type of DOOR, select KPD-BUS to communicate with the device on
the keypad bus or select NETWORK to communicate with the device using a network
connection. Default is KPD-BUS.
For a Device Type of KEYPAD, select KPD-BUS to communicate with the device on
the keypad bus or select WIRELESS to communicate with the device using a wireless
connection. Default is KPD-BUS.
Serial Number
Note: This option only displays if Device Type is KEYPAD and Device Comm Type is WIRELESS.
Enter the eight-digit serial number found on the wireless keypad.
Supervision Time
Note: This option only displays if Device Type is KEYPAD and Device Comm Type is WIRELESS.
Press any top row key to select the supervision time required for the device. Press
COMMAND to accept the default time. Default is 240 minutes.
Press the Select key under the required number of minutes. The device must check in at
least once during this time or a missing condition is indicated for that device. Zero (0)
indicates an unsupervised wireless keypad.
Note: When the panel is reset, panel is powered down and powered up, or programming
is complete, the supervision timer restarts for all wireless keypads.
Press the COMMAND key to program Access Areas. To select an area, enter the area
number using the digit keys on the keypad. When an area is selected, an asterisk appears
next to the area number. Enter the number again to deselect the area. Press COMMAND
to display the next set of areas. Refer to the Multiple Displays section at the beginning of
this document.
Users must have matching access area numbers assigned to their code to receive a door
access at this device.
If you do not enter any area numbers, all users with Door Access authority receives a door
access without regard to schedules. If the user code is programmed for Anti-Pass YES, then
the user is logged into all matching areas. This user is not allowed to access these areas
again until they have egressed the area. See Egress Areas.
Device Setup
Device Setup
15
Device Setup
When all areas accessed by a door are armed, the door is locked by the panel.
Note: For an All/Perimeter, Home/Sleep/Away, or Home/Sleep/Away with Guest
system, Access Areas should be left at factory default settings.
6.8 Egress Areas
6.9
EGRESS AREAS:
DISPLAY AREAS:
*1 *2 *3 *4
*5 *6 *7 *8
*9 *10 *11 *12
*13 *14 *15 *16
*17 *18 *19 *20
*21 *22 *23 *24
*25 *26 *27 *28
*29 *30 *31 *32
Press the COMMAND key to program Egress Areas. To select an area, enter the area
number using the digit keys on the keypad. When an area is selected, an asterisk appears
next to the area number. Enter the number again to deselect the area. Press COMMAND
to display the next set of areas. Refer to the Multiple Displays section at the beginning of
this document.
Note: For an All/Perimeter, Home/Sleep/Away, or Home/Sleep/Away with Guest
system, Egress Areas should be left at factory default settings.
Note: If an area is programmed as an access area, it cannot be programmed as an egress
area and therefore does not display during Egress Areas programming.
Use this option to detect Anti-passback violations. Anti-passback requires a user to
properly exit (egress) an area they have previously accessed. If users fail to exit through
the proper card reader location they are not granted access on their next attempt. Users
must have matching access area numbers assigned to their prole, to receive a door
access at this device. If the user is programmed for Anti-Pass YES, then the user is logged
out of all matching areas. This allows the user to again access the area. See Access Areas
section.
If you do not enter any area numbers, all users with Door Access authority receives a
door access without regard to schedules. If you are not using the Anti-Pass feature leave
Egress Areas blank.
Display Areas
Press the COMMAND key to program Display Areas. To select an area between 1 and 32,
enter the area number using the keypad digit keys. When an area is selected, an asterisk
appears next to the area number. Enter the number again to deselect the area. Press
COMMAND to display the next set of areas. Default is all area numbers. Refer to the
Multiple Displays section at the beginning of this document.
Display Areas allows the XR500 Series burglary activities to be segmented so that only
specic area(s) and their associated operation appear at a particular keypad. Area
number(s) selected in this eld affect the way users interact with the system from this
particular device. For example: Program Device 1 to show only the zone activities and
armed status of Area 1.
Enter the area number(s) that this keypad is to display. This allows specic area control from
specic keypads, as well as annunciation of zones assigned to those area(s). When Display
Areas is left defaulted (all areas selected), Menu Display and Status List items determine
whether zone alarms and troubles display at this device, regardless of area assignment. Also,
all system areas may be armed and disarmed from this device.
Note: For an All/Perimeter or Home/Sleep/Away system, Display Areas should be left
at factory default settings.
For Home/Sleep/Away with Guest arming systems, the Display Areas selection determines
which system the keypad arms and disarms. With areas 1, 2 or 3 being the rst areas
selected, the keypad is assigned to the Main system. With area 4, 5 or 6 being the rst areas
selected, the keypad is assigned to the Guest 1 system. With area 7, 8 or 9 being the rst
areas selected, the keypad is assigned to the Guest 2 system. Keypads can have additional
areas assigned for Event Display.
User Action Allowed
When an area(s) is selected, the following user actions are allowed:
• Arming or Disarming of the area(s) selected from the ARM or DISARM menu
• Alarm Silence for the area(s) selected
• Zone Bypass of zones assigned to the area(s) selected
• Zone Monitor of zone assigned to the area(s) selected
• Shift schedule changes allowed for the area(s) selected
• Closing Check Schedule Extend is allowed for the area(s) selected
• Schedules changes are allowed for devices that have a matching area(s)
as dened in Device Access Areas
• Door On/Off Menu operation is allowed for devices that have a matching area(s)
as dened in Device Access Areas
Digital Monitoring Products XR500 Series Programming Guide
16
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