Digital Matter Sting Getting Started

Sting

Getting Started

Revision 1.0 - 3 July 2017

All information provided in this document is subject to legal disclaimers © Digital Matter 2016

Sting Getting Started Revision 1.0 - 3 July 2017 Page 1 of 4

1. INTRODUCTION

The Sting is an ultra-compact, rechargeable GPS tracking device. The light, temperature and
humidity sensors set it apart from other battery powered trackers. It has been designed to track
high value parcels, cargo, cash in transit, personnel, and other assets where super-long battery
life is required without sacrificing the frequency of updates and performance. Please see the
datasheet and brochure for more information.

This document will help you get started with the Sting.

2. CONTACT INFORMATION

For the latest version of this document and other product information please visit our website at

www.digitalmatter.com/support

3. IN THE BOX

You'll get a compact box containing:

1. The Sting, with its housing unclipped.

2. Micro USB cable for charging.

4. SIM, BATTERY AND SEALING

Insert the SIM

The Sting uses a Micro SIM card – form factor 3FF.
The SIM holder is on the top of the PCB.

When handling the Sting be careful not to touch the GPS antenna, to minimise the risk of
damaging the sensitive GPS amplifiers with static discharge.

Slide the SIM into the holder with the keyed corner first and the SIM contacts orientated down
to the main board.

Digital Matter Sting Getting Started

All information provided in this document is subject to legal disclaimers © Digital Matter 2017

Sting Getting Started Revision 1.0 - 3 July 2017 Page 2 of 4

To easily get up and running:

1. The SIM should not have a PIN on it, unless you use the device specific PIN.

2. The SIM should have credit or airtime

3. The SIM should use one of the APN's built into the firmware – this is the AutoAPN
feature. If the APN is not included in AutoAPN, set it by SMS. See section 10.

Connect the Battery

The Sting uses a 2500mAh 3.7V Lithium Polymer battery pack.
When you receive the Sting the battery will be disconnected.

1. Plug the battery into the socket shown in the image

2. The LED should start to flash.

Online

Once the battery is connected, the internal LED will come on and flash blue. The device will do the
following:

1. Connect to the server: If the SIM card works, the device will connect to the OEM Server. It
will attempt to download any firmware and parameter updates. It will fetch fresh GPS aiding
data.

2. Get a GPS Fix: the device will attempt to get a GPS fix. Speed this up by moving to an area
with good GPS signal.

3. Reconnect to the server: The device will attempt to connect again to upload the result of the
GPS Fix.

4. Stop flashing: once complete, the LED will stop flashing.

If the device does not complete these steps in 10 minutes, it will go to sleep and try again on the
next heartbeat or the next trip start.

Go to www.oemserver.com/installer and search for the serial number. Confirm that it has
connected recently.

If the LED flashes but the Sting does not connect, check the SIM is in the holder correctly and
check that the SIM is working.