Digital Identification Solutions EDIsecure X ID 8300 Instruction Manual

X ID 8300
Retransfer
Printer
Instruction
Manual
Thank for purchasing this product.
Please read this manual carefully before use to ensure correct operation. It is particularly important to read the Safety Precautions for safe operation. After reading, retain this manual carefully for future reference.
The product number is important for quality control. Upon purchase, check the back of
the unit to make sure that the product number is correctly displayed. Notes about this manual (1) This manual may not be reprinted in any way without permission. (2) The contents of this manual, as well as the specifications and design of this product,
may change without notice.
(3) The illustrations used in this manual may differ slightly from the actual product.
Before Use
2
About this Manual
"Contents of this manual" A page 3
"How to read this manual" A page 3
Precautions
"Safety precautions" A page 3
"Precautions during use" A page 4
Disclaimer
"Disclaimer" A page 6
Name and functions of parts
"Internal mechanism diagram" A page 6
"Front" A page 7
"Rear" A page 7
"Right" A page 7
"Left" A page 7
"When printer door is open" A page 7
"Ink ribbon cassette" A page 8
"Retransfer film cassette" A page 8
Specifications
"Main specifications" A page 9
"Outline dimensional drawing" A page 9
Accessories/separately sold items
"Accessories" A page 9
"Sold separately" A page 9
Options
"Functions" A page 10
"Options" A page 10
Contents
Before Use
Contents .................................................................................. 2
About this Manual ................................................................... 3
Precautions ............................................................................. 3
Disclaimer ............................................................................... 6
Name and functions of parts ................................................... 6
Specifications .......................................................................... 9
Accessories/separately sold items .......................................... 9
Options .................................................................................. 10
Operation
Operation Panel .................................................................... 10
Setting Mode ......................................................................... 12
Setting Mode Flow ............................................................. 13
Setting using the operation panel .......................................... 16
Printing a Card ...................................................................... 25
Replacement
Precautions on cards ............................................................ 25
Ink Ribbon ............................................................................. 26
Retransfer Film ...................................................................... 29
Maintenance
Servicing of Parts .................................................................. 32
Servicing Based on Print Output ........................................... 41
Troubleshooting?
When an Error Message is Displayed ................................... 41
Precautions on cards ............................................................ 43
Ink Ribbon ............................................................................. 49
Retransfer Film ...................................................................... 49
Unable to produce desired printing results ............................ 50
Printer not operating as desired ............................................ 50
Before sending printer for repair ........................................... 51
Setup
Installation and Connection ................................................. .. 51
Printing Media ....................................................................... 52
Printer and Computer Connection ......................................... 56
Printer Setting ....................................................................... 57
Operation Panel ................................................................. 57
Setting using the operation panel ...................................... 57
List o Error Codes ……………………................................. 58
Before Use
3
About this Manual
Contents of this manual
The copyright of this manual belongs to DIS. Reprint and duplicate of this manual in part or full without the prior consent of DIS is strictly pro­hibited.
Windows is the registered trademark of Microsoft Corporation in the United States.
Product names of other companies described in the manual are the trademarks or registered trademarks of the respective companies. Symbols such as
E
, T, and R are omitted in this manual.
Designs, specifications, or other details described in this manual may be modified for improvement without prior notice.
How to read this manual
Information in this frame is for reference purposes, such as information on functions and usage restrictions.
Precautions are described in this frame.
Click this frame to display the details page.
Click this icon to return to the top page.
Click this icon to open the PDF file for printing.
The Adobe Reader」 application is needed to browse the PDF file.
Precautions
Safety precautions
Please read through all the following items before using the printer.
Graphical symbols
Warnings
Before Use
4
Caution
Precautions during use
Please read through all the following items before using the printer.
Handling instructions
Pay careful attention of the following when handling a printing media (retransfer film or ink ribbon) or card.
Before Use
5
Using a deformed or scratched card may cause card feed er­rors.
Touching the printing surface of the printing media or card di­rectly with your hand may cause the print to turn out uneven.
Foreign particles attached to the printed areas ma y result in printing voids. Attach the printing media in a clean e nviron­ment.
Use of electrically-charged printing media or cards may cause printing errors. Do not allow static to occur, such as due to cards rubbing against each other.
When replacing or replenishing a printing media or card that is stored under a low temperature, use after leaving the media or card at the operating ambient temperature of the printer for at least one hour. Otherwise, condensation may occur, causing printing errors or malfunction of the printer.
Storage
Storage instructions
The storage conditions of the printing media (retransfer film or ink ribbon) and card have a significant effect on the printing quality. Store the printing media or card in one of the following locations.
Storage environment
Temperature: 5 7C to 25 7C
Relative humidity: 40 % to 60 %
Storage location
Do not store the printing media or card in the following locations. Doing so may cause the media or card to deteriorate.
Places exposed to direct sunlight.
Places with a high humidity.
Places near organic solvents or diazo copiers.
Storage period
Use the printing media (retransfer film or ink ribbon) within half a year after purchase. For details on the cards, please consult our authorized dealers.
Printer Installation
When the printer is not in use, it is recommended that you turn off the power, and cover it with a plastic sheet.
Do not place the printer unit in the following locations. Doing so may have adverse effects on the printer.
Carpeted room.
Places with a busy flow of people.
Places where paper (corrugated boards, etc.) is handled or stor­ed.
Places near photocopiers.
Places exposed to direct sunlight or near a heating equipment (such as a stove).
Inclined or unstable surfaces.
Places exposed directly to cold air, such as near an air-condi­tioner outlet, or places subject to high temperatures.
Precautions on retransfer films/ink ribbons
Put on the supplied gloves when handling the retransfer film/ink ribbon. Direct contact of your hand with the printing surface may result in print­ing errors.
When retransfer film/ink ribbon is dismantled
Winding misalignment may occur. If an improperly wound re­transfer film/ink ribbon is installed, the resulting color may vary, or errors may occur.
When attaching the retransfer film/ink ribbon
Use your hands to adjust the media at the supply and take-up sides so that they are parallel to each other. When doing so, make sure you do not touch the printing sur­face.
Refer to the label adhered to the cassette for alignment of th e screen position. Printing errors may occur if the position is not properly aligned.
During transport or moving
Make sure to set to the transport mode.
"Transport mode setting"
(A page 24)
Precautions on cards
Handling and storage of cards after printing
Avoid storing cards at places that are exposed to direct sunlight or subject to high temperatures and humidity. Discoloration or fading may occur if a card comes into contact with the following chemicals or stationery.
Organic solvents, including alcohol, film cleaner, or diazo cop­ies.
Files, document cases, pass holders, or erasers made of flexi­ble polyvinyl chloride.
Hair wax or cosmetic products.
Card types
Thin cards and certain card materials may not be suitable for printing using this printer. For details on the card material to use and other specifications, please consult our authorized dealers in advance.
Note:
If the card thickness is not properly adjusted, printing error or printer malfunction may occur.
"Adjusting Card Thickness"
(A page 55)
When a card is jammed inside the printer
Cards may not be discharged correctly such as when the retrans­fer setting for the card is inappropriate. Stop using and remove the jammed cards immediately. Otherwise, you may have problems removing the cards, and fire or electric shock may also occur as a result.
When a card jam occurs, make use of the jog dial to remove the jam.
If the card cannot be removed, consult a servicing personnel or our authorized dealers.
Before Use
6
Disclaimer Name and functions of parts
Internal mechanism diagram
Card feeder unit
This is the roller for feeding cards. Each of the feed rollers needs to be cleaned daily.
Warpage correction heating roller
Some types of cards may warp. Adjust accordingly until warpage is eliminated. Set using the host computer.
Retransfer heating roller
You can adjust the temperature and retransfer time for some retrans­fer films and cards. Set using the host computer.
Non-contact IC encoder
You can adjust the position to stop the card when a non-contact IC card is used. Set using the host computer.
Contact IC
You can adjust the position to stop the card when a contact IC card is used. Set using the host computer.
Magnetic encoder
You can select the coercivity when writing data to the magnetic stripe card. Set using the host computer.
Card turnover unit
Inverts the card.
Cleaning roller
Removes any dust or dirt attached to the card. The cleaning roller needs to be cleaned daily.
Card hopper
For loading cards.
Retransfer film (take-up side)
For attaching the take-up side of the retransfer film.
Retransfer film (supply side)
For attaching the unused side of the retransfer film.
Ink ribbon (take-up side)
For attaching the take-up side of the ink ribbon.
Thermal head
The thermal head is a consumable part. For details on its replace­ment, please consult our authorized dealers.
Ink ribbon (supply side)
For attaching the unused side of the ink ribbon.
NG card outlet
Discharges NG cards, such as during card jams.
Before Use
7
Front
Operation buttons
For selecting and confirming information on the operation panel.
Operation panel
Displays menus and error messages.
Sliding knob
Opens/Closes the printer door.
Slide it upward, and pull toward you to open the printer door.
Card hopper
For loading cards.
Printer doorPower switch
Turns the power On/Off.
Rear
USB cable connection terminal
For connecting a USB 2.0 interface cable.
LAN cable connection terminal
For connecting an Ethernet interface cable.
Cable clamp
For securing the supplied USB cable.
"Connection"
A
page 56
AC INLETpower supply terminal
For connecting the power cord.
Right
NG card outlet
If a card is left inside the printer when the power is turned on or re­set, the card will be automatically discharged.
Cards in the printer are discharged when an error occurs on the magnetic card or IC card.
Air suction fan opening
This is the air inlet for the internal cooling fan.
Filter cover
This is the cover of the fan filter.
Security slot
For attaching the Kensington lock.
Left
Card outlet
Outlet for discharging the cards.
Card stacker (supplied) attachment slot
For attaching the supplied card stacker.
When printer door is open
Cassette buttons
Press these buttons in order to pull out the ink ribbon cassette or re­transfer film cassette.
Cleaning unit
Removes any dust or dirt attached to the card.
Ink ribbon cassette
Before Use
8
For attaching the ink ribbon.
Jog dials
When there is card jam in the cleaning unit, turnover unit, or retrans­fer unit, detach the jog dial from the printer body, and attach it ac­cordingly to turn the rollers of the corresponding parts.
Retransfer film cassette
For attaching the retransfer film.
Ink ribbon cassette
Guide shaft
Provides guide to the position for attaching the cassette.
Shafts
When attaching an ink ribbon, unwind it along the shafts.
Bobbin holder (black)
For securing the take-up side of the ink ribbon.
Bobbin holder (yellow)
For securing the unused side of the ink ribbon.
Retransfer film cassette
Bobbin holder (black)
For securing the take-up side of the retransfer film.
Guide shaft
Provides guide to the position for attaching the cassette.
Shafts
When attaching a retransfer film, unwind it along the shafts.
Bobbin holder (green)
For securing the unused side of the retransfer film.
Before Use
9
Specifications
Main specifications
Item Description
Recording system Dye sublimation retransfer Paper feed mode Automatic Recording density 300 dpi Reproduction gradation 256 levels each for Y, M and C: 2 levels for Bk Interface USB 2.0 (Hi-Speed/Full-Speed) Interface Ethernet(100BASE-TX/10BASE-T) Operating environment conditions Temperature between 15
7
C and 30 7C
Temperature between 17
7
C and 28 7C (When using peel-off ink)
Operating environment conditions No condensation
Humidity between 35 % and 70 % Humidity between 35 % and 60 % (When using peel-off ink)
Storage environment conditions Temperature between -15
7
C and 557C Storage environment conditions Humidity between 20 % and 80 % Power supply AC 100 V - 120 V/AC 220 V - 240 V(tolerance: 510 %) 50 Hz/60 Hz (5 5 %) Current consumption 3.5 A (100 V system) Power consumption 310 W (max.) Mass (Standard) approx. 13.9 kg (excluding optional built-in items) Dimensions (cm) 343 mm x 360 mm x 322 mm (W x H x D)
Outline dimensional drawing
Accessories/separately sold items
Accessories
Please check to ensure that the printer accessories are in place when unpacking the product package.
CD-ROM x 1
Getting started guide x 1
Read Me First(LST1013) x 1
Power Cord (2 m) x 2
Cleaning Card x 1
Card Stacker x 1
USB 2.0 Cable: QAM1196 (2 m) x 1
Gloves x 1 Pair
Products sold separately
To purchase these items, please consult our authorized dealers.
Ink Ribbon (YMCK), 1,000 frames/roll (Model: DIC10216)
Ink Ribbon (YMCKK), 750 frames/roll (Model: DIC10217)
Ink Ribbon (YMCK-PO), 750 frames/roll (Model: DIC10218)
Ink Ribbon (YMCK-UV), 750 frames/roll (Model: DIC10313)
ART Retransfer Film, 1,000 frames/roll (Model: DIC10319)
Cleaning Kit (Model: DIK10044) Set incl. 10 print head cleaning swabs, 10 cleaning tissues for rollers and 10 special cleaning cards
Magnetic Stripe Encoder Head Cleaning Cards (Model: DIC10311) Box of 10 cards
Before Use
10
Options
Functions
Double-sided printer
Printer that supports double-sided printing.
Single-sided printer
Printer that supports single-sided printing.
Options
Warpage correction
Device for correcting card warpage after printing.
Magnetic encoder
Device for writing data to a magnetic stripe card. Installation is applicable only for double-sided printer.
Contact IC encoder
Device for writing data to a contact IC card.
Non-contact IC encoder
Device for writing data to a non-contact IC card.
Operating the printer
"Operation Panel" A page 10
"Setting using the operation panel" A page 16
"Printing a Card" A page 25
Operation Panel
Name and functions of parts
Operation panel
Displays the mode settings, operating status, and error messages.
Status icon/operation button display
Displays the status icon or the function of the operation button during mode setting.
Operation buttons
For selecting the operation button displayed on the operation panel.
Operation buttons
Resets the printer.
After clearing an error, press in the order of [Reset]
DB
.
Displays the setting mode mode.
Exits setting.
Displays the setting mode in the next lower level.
Confirms or executes a setting.
The display does not change if an item cannot be altered using the op­eration panel.
Pressing it each time displays the next setting item.
Pressing it each time displays the next setting value.
Displays the settings change mode.
If Change] is not displayed for an item, you can adjust the settings on the status monitor of a PC.
Displays the scroll mode for the displayed characters.
11
Operation
Scrolls to the next displayed character on the left.
Scrolls to the next displayed character on the right.
Operation Panel Display
USB connection
IP address established
Printer information can be viewed through the network. However, printing is performed through USB connection.
IP address not established
Network connection
IP address established
IP address not established
Security status
Locked
Unlocked
Operation panel operation display Starting up
Initializing
Preheating
Ready
Printing
Loading
Encoding
Adjusting heat roller to the preset temperature
Retransferring
Cleaning
Heater OFF
12
Operation
Setting Mode
Settings can be viewed on the printer’s operation panel.
Settings can be changed on the status monitor of the computer.
"Setting using the operation panel"
(A page 16)
Cleaning
For setting during cleaning of the card feed roller or magnetic head.
Setting values
Rollers
Select this value when cleaning the card feed roller.
MG
Select this value when cleaning the magnetic head.
Counter Reset
Resets the free counter and error counter.
Test Print
Prints the printer’s built-in test pattern, or the different setting values.
When system troubles occur, printing can be performed using settings on the printer or computer by operating only the printer.
Setting values
Test Print: Test Pattern, Printer Setting, Network, Lami Setting
Down load
Updates the firmware.
Transport Mode
For setting the transport mode.
Media
Displays the settings of the printing media.
Setting values
Ink Type: YMCK, YMCKPO, YMCKK, YMCKUV
Set according to the type of ink ribbon.
Film Type: 1000, 750
Set according to the type of retransfer film.
Card Thickness: Standard, Thin
Set according to the thickness of the card. Standard: Supports card thickness of 0.76 mm Thin: Supports card thickness of 0.25 mm
Print
Displays the printing settings.
Setting values
YMC Level: -3, -2, -1, 0, 1, 2, 3
For setting the YMC (color) concentration level. Selecting a larger value increases the concentration level.
Black Level: -3, -2, -1, 0, 1, 2, 3
For setting the K(Black) concentration level. Selecting a larger value increases the concentration level.
Black Mode: Standard, Fine
For setting the K(Black) printing mode. If the characters still appear faded after raising the [BlackLevel], set to [Fine]. However, printing time required will be longer than the [Stand- ard] setting.
UV Level: -3, -2, -1, 0, 1, 2, 3
For setting the UV ink concentration level. Selecting a larger value increases the concentration level. During UV printing, card warpage may increase if the card has a low heat resistance or under an environment with high tempera­ture.
PO Level: -3, -2, -1, 0, 1, 2, 3
For setting the concentration level of the peel- off ink. Selecting a larger value increases the concentration level.
Retransfer
Displays the retransfer mode settings.
Setting values
Temp Level: -2, -1, 0, 1, 2
For setting the retransfer roller temperature. Selecting a larger value increases the temperature. Retransfer may fail depending on the card used. If retransfer fails, raise the setting to the next higher value. A higher retransfer roller temperature helps to enhance card re­transfer, but the stronger heat may also cause the card to deform. If the printer is not initialized after changing the temperature set­ting, temperature is adjusted after the printing operationstarts.
Speed (Front): -3, -2, -1, 0, 1, 2
For setting the surface retransfer speed. Selecting a larger value increases the speed. Retransfer may not be successful for some parts of thecard de­pending on the card used. Lowering the setting value helps to en­hance retransfer, but the stronger heat may also cause the card to deform.
Speed (Back): -3, -2, -1, 0, 1, 2
For setting the rear surface retransfer speed. Selecting a larger value increases the speed. Some types of cards may warp during double-sided printing. If card warpage occurs, raise the setting to the next higher value.
MG Peel Mode: Standard, MG Stripe
For setting the method for peeling the retransfer film.
Standby Mode: Front wait, Back wait
For setting the laminator standby position. Select whether to standby at the front or rear surface during dou­ble-sided printing.
Bend Remedy
Displays the warpage correction mode settings.
Setting values
Temp Level: -5, -4, -3, -2, -1, 0, off
For setting the warpage correction roller temperature. Selecting a larger value increases the temperature. If the printer is not initialized after changing the temperature set­ting, temperature is adjusted after the printing operationstarts.
Speed: -2, -1, 0, 1, 2
For setting the warpage correction mode speed. Selecting a larger value increases the speed.
Heat Roller
Displays the settings of the power save mode or low temperature standby mode.
Setting values
Power Saving: 5 mins, 10 mins, 15 mins, 20 mins, 25 mins, 30mins, 45 mins, 60 mins, off
For setting the time of the power save mode. While in the [Ready] mode, if the printer is not operated during a specific time interval, the retransfer roller, warpage correction roller, and backlight of the operation panel are turned off to save power.
HR Control: Off, On
1
3
Operation
For setting whether to standby the printer by lowering the retrans­fer heat roller temperature if cards are not issued for 30 minutes or longer. The printer will automatically restored to the original mode during the next card issuance, but it may take a longer time before the first card is printed. Set this to On during normal use.
Setting
Displays the printer settings.
Setting values
Display: Mode: Counter Counter: Total Cnt, Head Cnt, Free Cnt, Cleaning Cnt, Error Cnt Contrast: -3, -2, -1, 0, 1, 2, 3
For setting the display status the operation panel.
Buzzer: On, Off
For setting whether to sound the buzzer when an error occurs or when settings are changed.
Unit No: No.1 to No.10
For setting the printer’s unit number according to the USB envi­ronment.
Option
Displays the optional settings.
Setting values
MG: None, ISO
Displays the availability of a magnetic encoder or the type of en­coder used.
IC Antenna: None, Installed
Displays the availability of a non-contact IC encoder.
IC Contact: None, ISO Type
Displays the availability of a contact IC encoder or the type of en­coder used.
Contact IC R/W: None, Installed
Displays the availability of an IC contact.
Bend Remedy HR: None, Installed
Displays the availability of a warpage correction heat roller.
Turn Over: None, Installed
Displays the availability of retransfer unit.
MG
Displays the coercivity settings.
Setting values
ISO Type: Loco, Hico
For setting the coercivity when writing data to an ISO magnetic stripe card.
Retry Count: 0, 1, 2, 3
For setting the number of retries during data writing.
Network
Displays the network settings.
Setting values
Printer Name: ASCII character strings (10 characters)
For setting the printer name.
Host IF: LAN, USB
For setting the interface. If the printer is connected via USB interface, the setting switches automatically to the USB setting even if it is set to LAN during ini­tialization.
[@TREX[OSD::]IPv4: DHCP: On, Off Setting: IP Address, Subnet Mask, Gateway Efective IP: IP Address]
For setting IPv4.
[@TREX[OSD::]IPv6: Adrs Config: Auto, Manual Setting: IP Address, Prefix Len, Gateway Efective IP: IP Address1, IP Address2, IP Address3]
For setting IPv6.
Session Time Out: Off, 10 mins, 20 mins, 30 mins, 60 mins
For setting the session timeout interval.
MAC Address: Hexadecimal character strings
Displays the MAC address.
IP Sec Mode: Off, On
For setting the availability of IP Sec.
IP Sec Type: not Setting, Preshard, Certificate
Displays the method for IP Sec verification.
Setting Mode Flow
Settings can be viewed on the printer’s operation panel.
Settings can be changed on the status monitor of the computer.
1
Press Menu
A setting item appears.
2
Press Next
Pressing it each time displays the next setting item.
Pressing Enter] or Change] displays the setting value.
Pressing Next] or A displays the next setting value.
Pressing Exit] displays the setting mode of the next higher level.
14
Operation
15
Operation
16
Operation
Setting using the operation panel
Initialization
Whenever the power is turned on, cue (initialization) is per­formed automatically on the ink ribbon and retransfer film.
You can also perform initialization using the operation button on the operation panel.
1
Press Reset
A [Initialize] message appears.
2
Press B
An [Initializing] message appears, and initialization of the printer starts.
Initializing printer when attaching the cassette Memo:
When detaching the ink ribbon cassette or retransfer film cassette from the printer body, dust may adhere to the ink ribbon or retransfer film. Printing errors such as discoloring and retransfer error may occur de­pending on the size of the dust particles. To prevent printing errors from occurring, initialize the printer when you attach the cassette.
When attaching a new retransfer film, it is recommended that you for­ward the film by one or two images before printing.
1
Turn on the power.
2
Check to ensure that [Ready] or Preheating] is displayed on the operation panel of the printer.
3
Press Reset
A Initialize] message appears.
Initializing printer without feeding the image
Press B
An [Initializing] message appears, and initialization of the printer starts.
Initializing printer after feeding by one image
Press [Next
17
Operation
A Next Panel, OK?] message appears.
Press B
An [Initializing] message appears, and the printer is initialized after feeding the ink ribbon and retransfer film by one image.
Initializing printer after feeding by two images
Press Next
A 2'nd Panel, OK?] message appears.
Press B
An [Initializing] message appears, and the printer is initialized after feeding the ink ribbon and retransfer film by two images.
Firmware update
1
Press Menu
A [Cleaning] message appears.
2
Press Next] to set to [Down load]
Pressing the [Next] button each time displays the next screen.
3
Press Enter
Data download from the host computer starts.
A Downloading] message during data download from the host com- puter.
Note:
Do not turn off the power during data download from the host comput­er. Doing so may damage the printer firmware and cause malfunction.
A [Please Power Off] message when data download from the host computer is complete.
18
Operation
4
Press Exit
Pressing [Exit] each time returns you to the previous screen.
Counter setting
This is used for setting the type of counter displayed on the operation panel.
Counter types
Total Cnt: total counter
Displays the total number of cards that are correctly printed.
Head Cnt: Head counter
Displays the total number of printed sides for the same head.
Free Cnt: free counter
Displays the number of cards that are correctly printed. This num­ber can be reset.
Cleaning Cnt: Cleaning counter
Displays the number of cards that are correctly printed. This num­ber can be reset.
Error Cnt: Error counter
Displays the number of cards that are not correctly printed. This number can be reset.
1
Press Menu
A [Cleaning] message appears.
2
Press Next] to display [Setting]
Pressing the [Next] button each time displays the next screen.
3
Press Enter
A [Display] message appears.
4
Press Enter
A [Mode] message appears.
19
Operation
5
Press Next
A Counter] message appears.
6
Press Change
A setting change screen appears.
7
Press A and select a setting value.
8
Press B to confirm the setting value.
Pressing B confirms the setting and returns you to the previous screen.
9
Press Exit
Pressing [Exit] each time returns you to the previous screen.
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