Digital Extender HDS-21R, HDS-41R User Manual

Revision History

1. CONTENTS

© 2006 RTcomUSA., Ltd All Rights Reserved
Revision 1.5 1202

RT ComUSA. Locations

RT ComUSA., Ltd.

Total Digital Connectivity Solutions

User’s Manual

HDMI Switcher
HDS-21R/
HDS-41R

Cautions:

1. Digitalextender logo is our own trademark of RTcom USA.,Inc.

2. Any of the products may be changed without any notice in order to improve
the function of the product.

3. The design and specification of the product may be changed without any prior

286 Houses Corner Road
Sparta, NJ 07871 U.S.A.

Tel: [phone]
Fax: [phone]
www.digitalextender.com

For order support, please contact your Distributor or Reseller.

Troubleshooting

Problem Solution

Switch will not operate Make sure the 5V power is plugged in the back of the unit.

Check to see if the power LED light is on.

No picture(or signal)
or Poor picture

1.In case your video source is HDCP enabled, make sure your
video display(HDTV) is HDCP compliant.

2.If you are using copper based HDMI cable, overall length of the
cables(length of the cables from video source to switch and
length of the cable from switch to display)should not exceed 20ft.
Exceeding 20ft. with copper based cables will result in no or poor
picture quality. To extend beyond 20ft, please use fiber optical
HDMI extension cables such as RT Com. Model OC cables.

3.Use high quality HDMI cables.

4.If you are using computers, try other refresh rate settings. Most
HDTVs have refresh rate of 48Hz and computer’s video cards
are usually set at higher refresh rate. Try lower refresh rates.

5.Makes sure all HDMI connectors are tightly secured to all
HDMI ports. Loose screws on the HDMI connectors will results in
no or poor picture.

6.Turn off all equipments(video source, switch and HDTV) and

restart all equipments.
Remote control unit will
not
operate

Make sure the included batteries are correctly installed.

Make sure the 5V power is plugged in the back of the unit.

Check to see if the power LED light is on.

Try rebooting the switch by unplugging and re-plugging in the AC

plug of the 5V power adapter.
Programming Universal
Remote
Control

Our remote control units use unique codes. To program your own

universal remote control, make sure to use ”Learn” feature of

your universal remote control unit’s user manual.

Unpacking

Each HDMI Switch package includes the following items;
HDS-21R/41R HDMI LINK HDMI Switch Unit
5V Power Supply Adapter
User manual

1-9 Troubleshooting