Digital Equipment HiNote VP 550-575 Series, VSS5120, VSS5133, VTS5150, VTS5166 Service Quick Reference Manual

DIGITA L Hi Not e VP 550-575 Series
Service Quick Reference Guide
Part Nu mb er: ER-P D1 WF-S R. A0 1
Digital Equipment Corporation
October 1997
Digital Equipment Corporation assumes no responsibility for any errors that might appear in this document.
The software described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license. No responsibility is assumed for the use or reliability of software or equipment that is not supplied by Digital Equipment Corporation or its affiliated companies.
Restricted Rights: Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013.
DIGITAL HiNote VP 550-575 Series Service Quick Reference Guide
Copyright © Digital Equipment Corporation. All Rights Reserved.
DEC, DIGITAL, ThinWire, and the DIGITAL logo are registered trademarks of Digital Equipment Corporation ESS is a registered trademark of ESS Corp. Intel and Pentium are registered trademarks of Intel Corporation Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.
All other trademarks and registered trademarks are the property of their respective holders.
FCC Notice
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Any changes or modifications made to this equipment may void the user's authority to operate this equipment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and
receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
All external cables connecting to this basic unit need to be shielded. For cables connecting to PCMCIA cards, see the option manual or installation instructions.
i
Contents
Preface
1 Overview
Introduction ..............................................................................1-1
System Overview.....................................................................1-1
CPU and Chip Set....................................................................1-1
Memory....................................................................................1-3
BIOS.........................................................................................1-3
Video Controller Chip...............................................................1-4
I/O Ports...................................................................................1-5
Option Modules........................................................................1-5
Components, Controls and Indicators......................................1-5
Related Information................................................................1-18
2 System Restoration
Introduction ..............................................................................2-1
Reinstalling and Installing Drivers............................................2-2
Creating a Bootable Floppy......................................................2-3
Using the Boot Floppy..............................................................2-3
Re-installing the Operating System..........................................2-4
System Installation...................................................................2-5
Complete System Restoration.................................................2-6
Using the DIGITAL HiNote System CD....................................2-8
System Installation.................................................................2-12
Complete System Restoration...............................................2-14
Contents
ii
3 System BIOS
Introduction ..............................................................................3-1
BIOS Setup Program ...............................................................3-1
Navigating through the BIOS Setup Program..........................3-2
The Main Menu........................................................................3-6
The Peripherals Menu..............................................................3-7
Integrated Peripherals (Peripherals submenu)........................3-9
The Security Menu.................................................................3-12
The Power Menu....................................................................3-15
The Boot Menu.......................................................................3-17
The Exit Menu........................................................................3-19
Modifying Flash BIOS ............................................................3-20
4 Troubleshooting
Introduction ..............................................................................4-1
Troubleshooting Tips................................................................4-2
Check Points and Error Messages........................................4-14
Phoenix BIOS Test Points......................................................4-15
Warning Messages................................................................4-21
5 FRU Replacement
Introduction ..............................................................................5-1
Required Tools.........................................................................5-2
Removing the Battery...............................................................5-6
Removing the 12x CD/FDD Combination Module and
Supplementary Battery.............................................................5-8
Removing the HDD Assembly ...............................................5-10
Removing the Keyboard.........................................................5-12
Removing the CPU ................................................................5-15
Shell Installation Instructions..................................................5-17
Contents
iii
6 Specifications
Base Unit..................................................................................6-1
Ports.........................................................................................6-3
Audio........................................................................................6-4
LCD Display.............................................................................6-5
PCMCIA (PCI)..........................................................................6-6
BIOS Support...........................................................................6-7
Battery, Status Display, Keyboard...........................................6-8
Physical....................................................................................6-9
7 Device Mapping
Memory Map............................................................................7-1
DMA Channel Assignments.....................................................7-2
Notebook Computer Interrupt Levels.......................................7-3
I/O Address Map......................................................................7-4
A Service Notes
...........................................................................A-1
v
Preface
P
This Service Quick Reference Guide describes how to test, troubleshoot, and remove and replace the DIGITAL HiNote VP 500 series Models VP 550, 575 notebook computer Field Replaceable Units (FRUs).
This guide is written specifically for DIGITAL approved on-site service engineers. On-site repair of systems be yond the approved FRU list is prohibited and may void warranty.
CAUTION
: Digital recommends that only A+ certified engineers attempt to repair this equipment. All troubleshooting and repair procedures are detailed to support subassembly/module level exchange. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or make modifications to any printed circuit board. Improper repairs can create a safety hazard. Any indications of component replacement or circuit board modifications might void any warranty or exchange allowances.
1-1
Overview
1
Introduction
This chapter introduces the DIGITAL HiNote VP 500 series notebook computers. It provides a system o ver vi ew an d describes the controls, indicators, and hot keys.
System Over view
The HiNote VP 500 series are high-performance portable computers designed for the mobile professional.
Figure 1-1 shows a functional block diagram of the notebook computer. The following sections provide an overview of the different functions.
CPU and Chip Set
The HiNote VP 500 series notebook computers use the Intel P54CSLM 120/133 processors and P55C 150/166/175 processors mounted on a daughter card.
The following chip set is used to implement the core functions of the syst em .
Inte l Mo b i le Tr i to n chi p set p ro vi de s syst em co n tr ol l er & PCI IDE controller functions
Overview
1-2
SMC669FR provides support for floppy disk controller (FDC), two serial ports (one serial port and one FIR) and one parallel port
Intel 80C51SL provides the keyboard controller and scanner and the battery management unit
Cirrus CL-PD6832 is used as the PCI PCMCIA controller
ESS ES1878 for the audio subsystem
CACHE RAM
Selected Models
VGA NM2093
VGA NM2093
AUDIO ESS 1878
Figure 1-1. Functional Block Diagram
Overview
1-3
Memory
The syst em co m es w it h 16 M B o f on -board DRAM for system memory and 256KB of L2 cache memory (on selected models).
System memory can be upgraded to a total of 24 MB, 32 MB, 48 MB, and 80 MB. The upgrade is performed by installing two 4 MB, 8 MB, 16 MB, or 32 MB DIMM modules. Two identical memory modules must be installed when adding additional memory.
BIOS
The syst em h a s a 2 5 6K B F la sh R OM fo r syst em BI OS ( Phoenix BIOS 4.04). The BIOS provides support for the following:
Suspend to RAM/Disk
Full APM 1.2 supported
Password protection(System and HDD)
Auto-configured with replicator/docking/modules
Windows 95 ready with PnP
32KB ROM for 51SL keyboard controller
Gas-gauge for battery status information
Vari o u s ho t -ke ys fo r syste m con t ro l
Overview
1-4
Video Contr oller Chip
Video support is provided by the Neo Magic NM2093 VGA Controller Chip. This chip provides the following functions:
PCI Bus support
Simultaneous display supported
Integrated 128-bit wide, 7Mbits Display Memory – 1.1 MB
of Video RAM
Integrated programmable linear address feature accelerates GUI performance
Supports NON-interlaced CRT monitors with resolutions up to 1024 x 768/256 colors
Advanced power management features minimize power consumption during:
Normal operation
Standby mode
SUSPEND mode
VESA DPMS for monitor by 2093 (option)
Graphic accelerator for WINDOWS application
3.3V/5V panel Interface support
bit BLT Engine
Memory mapped I/O
Linear addressing
Color expansion
64x64 hardware cursor
64x64 or 128x128 hardware ICON
Overview
1-5
High resolution SVGA (800x600) panel
TFT displays support a maximum of 64K colors
DSTN displays support a maximum of 64K colors
I/O Ports
The syst em h a s th e fo l lo wi n g I / O po r ts:
One 9 pin Serial port, 16550A compatible
One 25 pin Parallel port, EPP/ECP Capability
One 15 pin CRT port
6 pin external full keyboard/numeric key-pad / PS/2
mouse connector
One microphone in port & one speaker out port
240 pin docking connector that supports PS2 mouse port,
AT-keyboard, 1S1P, CRT, audio ports, MIDI port, and AC jack.
Built-in microphone
Built-in IRDA FIR tran smitte r-receiver
Option Modules
The following expansion modules can be installed in the system: Secondary LiIon Battery
Components, C ontrols and Indicator s
This section shows the locations and provides a description of the different components, controls, and indicators on your DIGITAL notebook computer.
Overview
1-6
Front and S ide Com ponents (Pane l Clos ed)
Component Description
Removable Hard Drive
Easily removable and upgradable.
Lid Release Slide the two latches located on either
side of the notebook toward you to open the LCD panel.
Main Battery Module
Removable battery module that can be replaced with a charged battery.
Expansion bay Supports the 12X CD-ROM/FDD
Combination module and optional lithium­ion secondary battery module.
Figure 1-2. Right Front View (Panel Closed)
Overview
1-7
Rear View
Component Description
Fast Infrared Interface
Allows wireless data transfer between the notebook and other IR devices. (Selected models only)
Serial (COM) Port
A serial device connects to this port.
Parallel LPT Port
A parallel device, such as a printer, connects to this port.
Reset Button Using a pen or paper clip, press this
button to reboot the system. All unsaved data will be lost.
VGA Display Port
An external VGA or SVGA monitor connects to this port.
Minidock Port This 240-pin port allows you to connect
the notebook to the Minidock Port Replicator.
External Keyboard or PS/2 Mouse Port
An external keyboard or PS/2 mouse connects to this port.
Overview
1-8
Figure 1-3. Rear View
Overview
1-9
Left a nd Side C omponents
Component Description
Speaker-out Port
External speakers or headphones connect to this port.
External Mic Port
An external microphone connects to the notebook.
PC Card Lower Socket Eject Button
Ejects a PC Card Type II from the lower socket or to eject a Type III card.
PC Card Socket
Insert PC Card Type II or Type III cards into this socket.
PC Card Upper Socket Eject Button
Ejects a PC Card Type II from the upper socket..
AC Power Port The AC Adapter power cord connects to
this port.
Security Lock Port
A Security Lock device, such a s a Kensington Lock, connects to this port.
AC Power LED Lights green when the notebook is
operating on AC power.
Battery Charger LED
Lights amber when the battery is being charged. When the battery is fully charged the amber LED turns off.
Overview
1-10
Figure 1-4. Left Front View (Panel Closed)
Overview
1-11
Right Front View (Pa nel Ope n)
Component Description
Internal Microphone
Used to record music, voice and sound files.
LCD Display DSTN or TFT Super VGA back-lit display.
LCD Status Display
Provides system operating status.
Suspend/ Resume Button
Turns the notebook on and toggles between the suspend/resume mode. Press [fn + Suspend/Resume] to turn off the notebook.
Lid Switch Close the notebook’s LCD lid to suspend
the system. Open the lid to resume the normal operation. The Lid Switch can be configured to CRT display mode from within the Power menu of the BIOS Setup Program. Please refer to Chapter 2.
Internal Stereo Speakers
Used to hear sound files and system sounds through stereo speakers.
Touch pad A touch sensitive pointing device
providing all the functions of a two-button mouse.
Overview
1-12
Figure 1-5. Right Front View (Panel open)
Overview
1-13
Controlling P ower
Unique to DIGITAL notebook’s, the suspend/resume button not only enables you to take advantage of the built-in power saving features but also turns the notebook on and off.
Action How to...
On Press the Suspend/Resume button to
turn the system on.
Suspend When the system is on, press this button
to place your system in Suspend mode.
Resume Press the Suspend/Resume button to
resume normal operation from the Suspend mode.
Off To completely shut off your notebook,
press and hold [fn + suspend/resume] button until a system beep sounds, indicating that the system has been successfully turned off.
Suspend Lid Switch
In its factory default mode, closing the LCD lid will also enter the notebook into Suspend mode. Refer to Chapter 3, in the section labeled
Power Menu
for instructions on how to configure the Lid Switch function.
Overview
1-14
Battery Charge Gauge (in LCD Status Display)
Icon When Displayed, Indicates…
76% to 100% battery operating time remaining. When the lines within this icon are rotating, it indicates that the battery is being charged. When the rotating stops, the battery is fully charged.
51% to 75% battery operating time remaining.
26% to 50% battery operating time remaining.
Low battery to 25% battery operating time remaining. The system’s wa rning beep will sound. Save your work, replace the low battery with a fully charged one or use an AC power source to run the notebook. The [fn + F7] keys shut off the warning beep. It also mutes all audio.
System has ceased charging the battery. An abnormal condition exists causing the core of the battery to reach its maximum temperature and battery charging has been suspended..
Overview
1-15
LCD St atus D ispla y
Icon When Displayed Indicates...
Embedded Numeric Keypad is enabled by the hot key combination. The keyboard’s embedded keypad functions as a cursor control keypad. When displayed in conjunction with the Num Lock icon, the embedded keypad functions as a numeric keypad.
Scroll Lock is enabled by a hot key combination.
Num Lock is enabled by a hot key combination.
Caps Lock is enabled.
Hard Disk Drive/CD-ROM is being accessed by the system.
Floppy Disk Drive is being accessed by the system.
The external monitor (CRT) or Simul mode is enabled. If the icon is blinking, the system is in Save to RAM mode.
Overview
1-16
Keyboard Hot Keys
Hot keys are activated by holding down the [fn] key (located in the lower left corner of the keyboard) and pressing the desired function key.
[fn] + Function
[fn + esc] Places the computer in Standby Mode. [fn+A] Places the computer in Save to RAM Mode. [fn+F] All open data and system settings are Saved to
Disk. [fn + F1] Decreases brightness level. [fn + F2] Increases brightness level. [fn + F4] Switches between the three display modes:
1. LCD Display
2. LCD Display and External Monitor
3. External Monitor only
Each time you press this hot key combination the
computer changes to the next display mode. [fn + F5] Decreases the display contrast (DSTN screens
only). [fn + F6] Increases the display contrast (DSTN screens
only). [fn + F7] Enables or disables audio/speaker output
including system beep indicating low battery. [fn + F8] Toggles the keyboard’s embedded key pad on
and off. When used by itself, it functions as a
cursor control keypad. Press [fn+F9] and then
the [fn+F8] hot key combination to use the
notebook’s numeric embedded keypad.
continued
Overview
1-17
[fn] + Function
[fn + F9] Toggles Num Lock on and off. Used by itself,
fn+F9 enables an external keyboard numeric
keypad. [fn + F10] Toggles Scroll Lock on and off. The Scroll Lock
functions in certain applications, leaving the
cursor in its current position while moving the
screen in the direction of the arrow pressed. [fn +
home/pause]
Pauses the display output. Press a key to
resume. [fn +
end/break]
If Break is enabled, pressing this hot key sends a
system break. [fn + PrScr/
SysReq]
Determined by application software.
[fn + ↑] Increases the audio volume. [fn + ↓] Decreases the audio volume.
Overview
1-18
Related Inform ation
Documentation
DIGITAL HiNote VP 550, VP 575 Series User’s Guide
English French Italian German Spanish Japanese Simple Chinese
ER-PD1WF-UA ER-PD1WF-UP ER-PD1WF-UI ER-PD1WF-UG ER-PD1WF-US ER-PD1WF-UJ ER-PD1WF-U2
DIGITAL HiNote VP 550, VP 575 Series Quick R eference Card
English French Italian German Spanish Japanese Simple Chinese
ER-PD1WF-BA ER-PD1WF-BP ER-PD1WF-BI ER-PD1WF-BG ER-PD1WF-BS ER-PD1WF-BJ ER-PD1WF-B2
Quick Setup Guide English, French,
Italian, German, Spanish, Japanese
ER-PD1WF-IM
English, Dutch, Danish, Swedish, Norwegian, Finnish
ER-PD1WF-IX
English, Simple Chinese
ER-PD1WF-I2
Overview
1-19
AC Adapter Bulletin English, French,
Italian, German, Spanish, Japanese
ER-PB1WF-DM
DIGITAL HiNote System CD
AG-R49UA-BE
World Wide We b
Information such as drivers, BIOS updates, and on-line documentation is available from DIGITAL’s World Wide Web Site.
The URL for the site is:
HTTP://WWW.WINDOWS.DIGITAL.COM/
2-1
System Restoration
2
Introduction
This chapter provides information on how to restore the operating system and drivers on a DIGITAL HiNote VP 500 series notebook computer. It provides instructions on how to create a bootable floppy for the system and how to restore the syste m u si n g t h e bootable floppy or the DIGITAL HiNote System CD.
CAUTION
: Do not compress the boot drive using compression utilities. It will cause the notebook computer’s Save to File feature to not function properly.
System Restoration
2-2
Reinstalling and Installing Drivers
Reinstalling Drivers –
The procedures for reinstalling certain drivers over an existing installation is different than installing the drivers on a clean installation. For information on how to reinstall drivers, refer to the latest version of the DIGITAL HiNote System CD.
Installing Drivers –
In o rd e r t o re sto r e t h e syst e m ba ck t o i t s original DIGITAL factory shipped configuration, you must install the HiNote VP 500 Series audio, video, track pad and network drivers (the need to install the network driver depends upon the individual requirements). If you have installed WinNT, you will also want to install the EPM (Enhanced Power Management) driver located in the Driver/WinNT directory. Please refer to Chapter 5 of the User’s Guide in the section labeled
Installing PC Cards in WinNT
4.0
, for information on EPM features. These drivers are located on the DIGITAL HiNote System CD. To install any of these drivers, please refer to the following instructions:
1. Boot to Windows.
2. In sert th e DI GITAL HiNo te Syste m CD i nto th e CD-ROM
drive.
3. From the Taskbar, click on Start and then Run. In the
Run command box type X:\CDInstall (X represents the drive letter of the CD-ROM).
4. At the Welcome screen, click on Next. Then at the Install
screen, click on Driver Installation Instructions.
5. Select the driver(s) you wish to install. A README.TXT
file will appear. Print the file(s). These are the installation instructions to install the selected drivers(s).
System Restoration
2-3
Creating a B ootable Floppy
To create a bootable floppy, perform the following:
1. Boot to Windows. Insert the DIGITAL HiNote System CD
into the CD-ROM drive. Click on Start and then Run. In the Run dialog box command line type X:\CDInstall (X: represents the drive letter of the CD-ROM).
2. Click through the Welcome screens until the Install Menu
appears.
3. Click on the Utilities box and then click on Next.
4. Click on Create Boot Floppy and click on Next. Click on
Next again.
5. Insert a 3½ inch 1.44 MB floppy into the floppy disk drive.
Follow the on-screen instructions. The utility (Sysboot.exe) will format the floppy, make the floppy bootable and copy appropriate syste m f i le s t o t h e f l oppy. Before creating the boot floppy, ensure that the floppy is NOT write protected. Any previous data on the diskette will be erased.
6. After the bootable floppy has been created, ensure that it
is write protected. Paste a label onto the diskette and label it HiNote VP 500 Series Bootable Floppy.
Using the Boot Floppy
The h ar d dr ive i n th e syste m ha s been partitioned using the FDISK utility. The hard drive has also been formatted. A "SAVETOFILE.BIN" file has been created for the system b y usi n g PHDISKF. Without Save-to-File.bin, it will not be possible to take advantage of the system' s Sa ve to Di sk p o we r m anagement feature.
FDISK, format and PHDISKF are located on both the DIGITAL HiNote System CD and the bootable floppy, which can be created from the DIGITAL HiNote System CD.
System Restoration
2-4
Re-installing the Operating S ystem
To re-install the Windows Operating System on top of the current Operating System, perform the following:
1. Insert the bootable floppy into the floppy disk drive.
Powe r on t he syst em . A l i st o f ch o i ces appear.
NOTE
: To exit this menu and go to a DOS prompt, press 2. To re-enter this menu from a DOS prompt, type AUTOEXEC and press the Enter key. AUTOEXEC must be typed from the A: prompt.
2. Insert the Microsoft Operating System CD into the CD­ROM drive.
3. From the bootable floppy Main Menu, choose Option 3 (Re-install).
4. Follow Microsoft's on-screen instructions.
5. Remove the Microsoft Operating System CD and insert the DI GITAL HiNo te System CD. Ru n CDIn sta ll. Cli ck on the Next buttons until the Main Install screen appears.
6. Click on Enhancements and Updates, and then click on Next. Follow the on-screen instructions. These enhancements update the Microsoft Operating syste m.
7. After re-installing the Operating System you should re­install all drivers. Please refer to the section on Reinstalling/Installing Drivers for information on installation procedures.
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