DigiPos RB1, iBox, RB5, Thin Client, RB2 User Manual

...
Manual
Manual Version 1.0
July 2005
Revision Number
DigiPoS Retail Blade™Manual

Revision History

Date
Details of
Updates
1.0 October 2005 Initial Release Jonathan Croft
Person
Responsible
Signature
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Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual
USER’S NOTICE
No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of DigiPoS Systems.
DigiPoS Systems provides this manual “AS IS” without warranty of any kind, either express or implied, including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose. In no event shall DigiPoS Systems, its directors, officers, employees or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of profits, loss of business, loss of use or data, interruption of business and the like), even if DigiPoS Systems has been advised of the possibility of such damages arising from any defect or error in this manual or product.
Specifications and information contained in this manual are provided for informational use only, and are subject to change or update at any time without notice, and should not be construed as a commitment by DigiPoS Systems. DigiPoS Systems assumes no responsibility or liability for any errors or inaccuracies that may appear in this manual, including the products and software described in it.
Updates to this manual and additional information may be found on the Internet at
http://www.digipos-systems.com/
For any drivers associated with this DigiPoS, please contact your supplier/distributor or you can find the latest versions available for download on the Internet at
http://www.digipos-systems.com/
FCC Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for a class A digital device. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at this own expense.
Notice
The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
All brand names and registered trademarks mentioned in this manual are the property of their respective owners and their use here is for reference purposes only.
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Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual

SAFETY INSTRUCTIONS

Always read the safety instructions carefully.
Keep this Manual for future reference.
Keep this equipment away from humidity and dust.
Lay the equipment on a reliable flat surface before setting it up.
The openings on the enclosure are for air convection, hence protecting the equipment from
overheating. DO NOT COVER THESE OPENINGS. For a more detailed explanation about ventilation requirements, please check the appropriate section within this document.
Make sure the voltage of the power source (mains) conforms within the permitted range
before connecting the equipment to the power inlet. If you have any doubts, please contact a licensed electrician to advise you accordingly.
Place the power cord in such a way that people cannot step on it. Do not place anything over
the power cord.
ALWAYS shut down the operating system and disconnect the unit from any power sources
before removing any connections (Keyboard, Mouse, etc..) or opening up the unit to fit additional cards and or devices.
ALWAYS shut down the operating system and disconnect the unit from any power sources
before removing the front cover or attempting to remove the Blade or the Hard Drive.
All cautions and warnings on the equipment should be noted and adhered to.
Never pour any liquid into any openings. This could cause damage or electrical shock.
If any of the following situations arise, have the equipment checked by qualified service
personnel:
o The power cord or plug is damaged o Liquid has penetrated into the DigiPoS Retail Blade™ or the external power supply o The equipment has been exposed to moisture o The DigiPoS Retail Blade™ is not working well or you can not get it to work according
to the User’s Manual
o The DigiPoS Retail Blade™ has been dropped and damaged o The DigiPoS Retail Blade™ has obvious signs of breakage or physical damage
Do not leave this DigiPoS Retail Blade™ in a non air-conditioned environment with a storage
temperature above 60ºc (140ºf) as it may damage the equipment.
For reasons of safety, gloves should be worn when assembling the DigiPoS Retail Blade™
after any work has been carried out.
NOTE
The technical descriptions, specifications and any associated diagrams or pictures of the
DigiPoS Retail Blade™ are subject to change without notice.
ACHTUNG!
Wir behalten uns Änderungen der technischen Beschreibungen bzw. Spezifikationen vor.
注意事項
本說明書所列規格僅供參考, 本公司保留產品修改變更之權利.
為了您的安全, 拆裝PC內部組件時請戴白手套以防割傷.
Page4 of 100
Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual
CAUTION
There is a danger of explosion if the CMOS battery is incorrectly replaced. Replace only with the same or equivalent type of battery. Please Contact your nearest DigiPoS Systems office for further information and or assistance.
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Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual

CONTENTS

REVISION HISTORY ..........................................................................................................2
INTRODUCTION ............................................................................................................. 11
Key Features ...................................................................................................................................................11
Host.....................................................................................................................................................11
Retail Blade™ Specifications & Options .......................................................................................12
VENTILATION REQUIREMENTS ....................................................................................13
Cavity Size.......................................................................................................................................................13
Enclosed Spaces............................................................................................................................................13
External PSU ...................................................................................................................................................14
Under Counter Mounting ............................................................................................................................15
DigiPoS Brackets...............................................................................................................................15
TECHNICAL SPECIFICATIONS ......................................................................................16
CPU & FSB Clock Speeds............................................................................................................................16
Memory............................................................................................................................................................16
BIOS..................................................................................................................................................................17
South Bridge - Intel ® ICH5........................................................................................................................18
Overview ............................................................................................................................................18
PCI Bus Interface...............................................................................................................................18
Integrated LAN Controller...............................................................................................................18
Integrated Serial ATA Host Controller...........................................................................................18
USB 2.0...............................................................................................................................................19
Interrupt Controller...........................................................................................................................19
High-Precision Event Timers ...........................................................................................................19
1.5 V operation with 3.3 V I/O ........................................................................................................19
Power Management Logic...............................................................................................................19
Enhanced DMA Controller ..............................................................................................................19
Real-Time Clock ................................................................................................................................19
SMBus.................................................................................................................................................19
North Bridge - Intel® 82865GV.................................................................................................................20
Overview ............................................................................................................................................20
Host Interface ....................................................................................................................................20
System Memory Controller..............................................................................................................20
Communication Streaming Architecture (CSA) Interface............................................................21
Hub Interface (HI)..............................................................................................................................21
AGP Interface Support.....................................................................................................................21
Integrated Graphics..........................................................................................................................21
Display Interfaces..............................................................................................................................22
Analogue Display Support...............................................................................................................22
Digital Display Channels..................................................................................................................23
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DigiPoS Retail Blade™Manual
Onboard Audio..............................................................................................................................................23
Sound Quality....................................................................................................................................23
Input / Output ...................................................................................................................................23
Architecture .......................................................................................................................................23
Other Features ..................................................................................................................................23
Options ............................................................................................................................................................24
PCI Cards............................................................................................................................................24
Dual VGA Cards................................................................................................................................24
RAID....................................................................................................................................................24
Important Notes.............................................................................................................................................24
THE SYSTEM....................................................................................................................25
Front Panel Orientation – with Cover Fitted ..........................................................................................25
Front Panel Orientation – with Cover Removed....................................................................................26
Rear Panel Orientation.................................................................................................................................27
Internal System Orientation........................................................................................................................28
Removing the Blade from the Host...........................................................................................................29
Re-fitting the Blade in the Host .................................................................................................................30
The Retail Blade™ Thermostatic Cooling Module & CPU ..................................................................31
Removing the CPU Thermostatic Cooling Module and the CPU..............................................31
Motherboard Jumper Settings...................................................................................................................36
Jumpers..............................................................................................................................................36
Power Distribution Board Orientation...................................................................................................... 36
Motherboard Orientation............................................................................................................................37
CF Daughter Board Orientation ................................................................................................................37
I/O Interfaces & Power Connectors ..........................................................................................................38
RS232 Standard Serial Ports............................................................................................................38
Parallel Port........................................................................................................................................38
USB Ports (Standard) ........................................................................................................................39
Retail USB Ports (Powered)..............................................................................................................39
PS / 2 Keyboard & Mouse Ports .....................................................................................................40
Windows Shortcut Keys....................................................................................................................40
LAN Connector..................................................................................................................................41
VGA Connector.................................................................................................................................42
Hosiden Connector...........................................................................................................................42
Power Supply Connector.................................................................................................................43
2.5mm Barrel Connectors................................................................................................................43
Cash Drawer Ports ............................................................................................................................43
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DigiPoS Retail Blade™Manual
POWER DISTRIBUTION ..................................................................................................44
Overview..........................................................................................................................................................44
Powered Port Over Current Protection....................................................................................................45
Power Board Configuration.........................................................................................................................45
Applications ....................................................................................................................................................45
Typical Voltage Requirements ...................................................................................................................46
COM Port Voltage Selection ......................................................................................................................46
Cash Drawer Voltage Selection .................................................................................................................47
Continuous and Peak Current Capacity...................................................................................................47
ONBOARD DIAGNOSTICS FOR THE DIGIPOS RETAIL BLADE™ .............................. 48
Diagnostic Overview.....................................................................................................................................48
Diagnostic Procedure ...................................................................................................................................48
Diagnostic Program ......................................................................................................................................49
Temperature Status ..........................................................................................................................50
Fan Speeds ........................................................................................................................................50
System Voltages................................................................................................................................50
CPU Status .........................................................................................................................................50
IDE.......................................................................................................................................................51
SATA ................................................................................................................................................... 51
USB......................................................................................................................................................52
I/O Memory .......................................................................................................................................52
Parallel Port........................................................................................................................................53
Serial Ports .........................................................................................................................................53
Integrated Cash Drawer...................................................................................................................55
I/O Ports .............................................................................................................................................55
PCI.......................................................................................................................................................56
Airflow.................................................................................................................................................56
Remote System Connection........................................................................................................................57
Select System ....................................................................................................................................57
Alert Functions...............................................................................................................................................60
Add Alert............................................................................................................................................60
View Alert History..............................................................................................................................61
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DigiPoS Retail Blade™Manual
BIOS SET-UP OVERVIEW................................................................................................ 62
Main BIOS Screen..........................................................................................................................................63
Standard CMOS Features............................................................................................................................64
IDE Options Sub Menus ..................................................................................................................66
Advanced BIOS Features.............................................................................................................................67
Hard Disk Boot Priority Sub Menu..................................................................................................69
Advanced Chipset Features........................................................................................................................70
Integrated Peripherals..................................................................................................................................72
OnChip IDE Device Sub Menu .......................................................................................................74
Onboard Device Sub Menu.............................................................................................................76
Super IO Device Sub Menu.............................................................................................................77
Power Management Setup..........................................................................................................................79
PnP/PCI Configurations................................................................................................................................81
PC Health Status............................................................................................................................................83
Frequency/Voltage Control ........................................................................................................................85
Operating System Dependant Settings...................................................................................................86
DOS.....................................................................................................................................................86
Windows 95 & NT.............................................................................................................................87
Windows 98, Me, 2000 & Xp (including Xp Embedded and Xp Embedded for POS) ..........87
FAULT DIAGNOSIS.........................................................................................................88
Power Up Test Sequence ............................................................................................................................ 89
Input / Output Port Testing ........................................................................................................................90
PS/2 Keyboard Port ..........................................................................................................................90
PS/2 Mouse Port ...............................................................................................................................90
COM Ports .........................................................................................................................................90
VGA Port ............................................................................................................................................90
LAN Port.............................................................................................................................................91
Parallel Port........................................................................................................................................91
RJ12 Cash Drawer Connectors .......................................................................................................91
Sound Connectors ............................................................................................................................91
USB Connectors ................................................................................................................................91
Powered Port Testing...................................................................................................................................92
Voltage Level Checking ...................................................................................................................92
Peripheral Component Check ....................................................................................................................93
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Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual
1st Level Fault Finding...................................................................................................................................94
System Does Not Boot.....................................................................................................................94
No VGA Output ................................................................................................................................94
Compact Flash failure....................................................................................................................... 94
Hard disk failure ................................................................................................................................94
CD ROM Failure................................................................................................................................95
COM port failure...............................................................................................................................95
Parallel Port Failure...........................................................................................................................95
Onboard LAN Failure.......................................................................................................................95
System Hold or Freeze.....................................................................................................................95
Test Sheet Completion ................................................................................................................................96
TEST SHEET.....................................................................................................................97 T
WARRANTY POLICY .......................................................................................................99
DIGIPOS SYSTEMS GLOBAL OFFICE LOCATIONS ................................................... 100
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Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual

Introduction

Congratulations on the purchase of your DigiPoS Retail Blade™ System!
You are now the owner of a state-of-the-art DigiPoS Retail Blade™ System. The DigiPoS Retail Blade™ System is a solution that offers unparalleled features, speed and performance combined with exceptional reliability. It is also a PC that is unrivalled by other conventional Pentium 4 based PCs within the EPoS industry.

Key Features

Host

Component Description
4 Standard RS232 COM Ports (9 Pin D-Sub Connectors)
Serial Ports
USB Ports
IRQ Selector by BIOS setup (Jumper-less) DC 0 / 5 / 12 / 24v output on pin 9 by jumper selector Each output voltage protected using POLYFUSE® technology
6 USB 2.0 Ports consisting of: Four Retail USB Powered Ports (1 x 24v, 2 x 12v, 1 x 5v) Each output voltage protected using POLYFUSE® technology 2 x Easy access covered front USB ports
Parallel Port 1 x 25 Pin D-Sub connector
Keyboard & Mouse Ports PS/2 (Colour Coded) Network (LAN) Port Standard RJ45 connection
Audio Connections
Graphics Output 1 x 15 Pin D-Sub connector LCD Power Output 2 x 12v DC dipole
Additional Power Output 1 x 24V Hosiden Connector
Cash Drawer Ports 2 x RJ12 Cash drawer ports with status sensor Warranty 10 Year Limited Warranty (Host Only)
Outer Case Dimensions
Rear: MIC in, Audio in & Audio Out Front: MIC in, Audio in & Audio Out
273mm(W) x 335mm(L) x 125mm(H)
10.7” (W) x 13.2” (L) x 4.9” (H)
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Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual

Retail Blade™ Specifications & Options

Component RB1 RB2 RB3 RB4 RB5 iBox
CPU
(Intel® Socket 478)
CPU FSB 400Mhz 400Mhz 400Mhz 533Mhz 533Mhz 400Mhz
Main Memory 256Mb up to 2GB (184 Pin DDRAM x 2 slots)
BIOS
CACHE Memory
L2 Advanced Transfer Cache (full-speed)
Main Chipset
Graphics Intel® 82865GV AGP up to 64MB using Intel® Extreme 2
On Board LAN Intel® Pro/100 VE Ethernet 10/100 Auto Sensing
On Board Audio VIA Vinyl VT1612A AC97 CODEC with Line In/ Line Out / MIC In
Expansion 2 x Standard PCI Slots (3.3V & 5V)
Enhanced PCI IDE On board PCI Bus Master Ultra ATA/100 IDE1/2. Supports Ultra DMA 33/ 66/ 100
2.0Ghz
Celeron
128Kb 128Kb 128Kb 512Kb 512Kb 128Kb
2.4Ghz
Celeron
Award BIOS With Enhanced ACPI 1.0 / PnP / APM / DMI / ESCD /
2.4Ghz
Celeron
PCI bus 2.1 / OnNow / DRAM ECC
North Bridge - Intel® 82865GV
South Bridge - Intel ® ICH5
2.8Ghz P4
2.8Ghz P4
2.0Ghz
Celeron
Thin
Client
1Ghz GX
SATA 2 x Serial ATA Ports
FDD
(Optional)
CD ROM
(Optional)
Hard Drive Options (Removable as standard)
Compact Flash IDE Type I/ II Bootable
Diagnostics Utility -
Cooling 5 Stage Advanced Heat Management with Liquid Cooling
Power Control System side Remote Power On / ATX Trigger Control
Power Supply External 24v 250 Watt DC to ATX Power Inverter
AC Power Source AC 90V to 264V, 60Hz / 50Hz Operating System
Compatibility Operating Temperature
Storage Temperature Storage: -25ºC to 70ºC Warranty on Retail
Blade™
Slim 24x CD-ROM or Slim 24x CD-ROM/ CD RW / DVD
Single 20GB EIDE 5400RPM Single 40GB EIDE 5400RPM
Single 80GB S-ATA 7200RPM
Twin 80 / 120GB S-ATA 7200RPM With RAID Function
On-board DigiPoS Remote Real Time Diagnostics
DOS / OS/2 / SCO XENIX / SCO UNIX / NOVELL LINUX / WIN
3.1/95/98/Me/NT4.0/2000/Xp/WePoS/XPe
1 to 3 Years Depending on configuration
External USB device
Software
Operating: 0ºC to 40ºC
N / A
-
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Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual

Ventilation Requirements

Cavity Size

If the Retail Blade™ is to be located in a cavity, i.e. under the counter, the cavity dimensions must be a minimum of 450mm (17.7”) long by 400mm (15.7”) wide by 200mm (7.9”) deep (excluding the external PSU). A diagrammatic representation is as follows:
Although this is the required space, the Retail Blade™ MUST be located centrally to prevent the airflow from being disrupted through the ventilation holes in the sides or the rear of the case.

Enclosed Spaces

If the Retail Blade™ is to be located in an enclosed space, i.e. in a closed box or cabinet, there must be sufficient airflow into and out of the enclosed space. Using the above cavity space, for example, forced airflow would have to be fitted to prevent the Retail Blade™ from overheating. As a general rule, the Retail Blade™ requires an airflow exchange rate of a minimum of 25 CFM (Cubic Feet per Minute) excluding PSU or 30 CFM including PSU when in an enclosed space. The recommended location for these fans is as follows:
Without External PSU With External PSU
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DigiPoS Retail Blade™Manual

External PSU

DigiPoS Systems recommends that the external PSU for Retail Blade™ is not situated in the same space as the Retail Blade™ to minimise heat build up in enclosed spaces.
If this is unavoidable, forced air ventilation must be installed or the cavity size increased to provide adequate ventilation for the Retail Blade™ & PSU heat dissipation devices. A diagrammatic representation is as follows showing the new cavity size required and the positioning of the external PSU:
Warning: Failure to observe the minimum ventilation requirements for the Retail Blade™ will cause the unit to overheat. This will dramatically affect the performance of the Retail Blade™ and may cause permanent damage which will not be covered by the warranty.
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Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual

Under Counter Mounting

The Retail Blade™ can be mounted under the counter or on a secure vertical surface to maximise the available space at the Point of Sale. In order to do this, a special bracket must be used that has been specifically engineered for the Retail Blade™. This bracket does not obstruct the ventilation yet still provides a secure mounting without the need for drilling holes in the case which will void the warranty.

DigiPoS Brackets

To fit the bracket, simply remove the four small black case screws on the side of the Retail Blade™ and offer up the bracket to the Retail Blade™. Then, using the new longer screws that came with the bracket, attach the bracket to the Retail Blade™ and secure in position.
Give due consideration to the mounting of the Retail Blade™ so that the Blade can still be extracted without having to dismantle to bracket assembly.
The External PSU has mounting holes pre-formed in its case and does not require any special brackets.
Please contact you’re nearest DigiPoS Systems Office for further details and availability on these brackets.
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Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual

Technical Specifications

CPU & FSB Clock Speeds

The Central Processing Unit or CPU fitted in your Retail Blade™ will depend greatly on what particular model of Retail Blade™ you have.
Component RB1 RB2 RB3 RB4 RB5 iBox
CPU
(Intel® Socket 478)
CPU FSB 400Mhz 400Mhz 400Mhz 533Mhz 533Mhz 400Mhz
System FSB 200Mhz 200Mhz 200Mhz 200Mhz 200Mhz 200Mhz
2.0Ghz
Celeron
2.4Ghz
Celeron
2.4Ghz
Celeron
2.8Ghz P4
2.8Ghz P4
2.0Ghz
Celeron
Thin
Client
1Ghz GX
The thermal transfer medium between the CPU and the cooling assembly is a specific type of industrial silicone designed to withstand the more aggressive environments found within a point of sale installation. We therefore recommend that only DigiPoS Systems or authorized agents for DigiPoS Systems attempt to remove the CPU cooling assembly. Failure to comply with this notice shall void all warranties.

Memory

Each DigiPoS Retail Blade™ can be fitted with two modules of memory. Commonly referred to as DDR (Double Data Rate) memory, the specifications for this type of memory is as follows:
Pins 184 Pin Gold
Type SDRAM (Synchronous Dynamic Random Access Memory)
Sizes
Clock Speed
256Mb, 512Mb, 1Gb & 2Gb
(Single module or matched Pair)
266 / 333 / 400Mhz (System FSB x 2)
Using inappropriate types of memory or unmatched pairs of memory may significantly degrade the performance of your DigiPoS and also void all warranties.
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DigiPoS Retail Blade™Manual

BIOS

The BIOS is discussed in greater detail later on in this manual.
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DigiPoS Retail Blade™Manual

South Bridge - Intel ® ICH5

Overview The ICH5 provides extensive I/O support. Functions and capabilities include:
• PCI Local Bus Specification, Revision 2.3 with support for 33 MHz PCI operations.
• 2 x PCI slots
• ACPI power management logic support
• Enhanced DMA controller, interrupt controller, and timer functions
• Integrated IDE controller supports Ultra ATA 100/66/33
• Integrated SATA controller
• USB host interface with support for eight USB ports
• Integrated LAN controller
• Integrated ASF controller
• System Management Bus (SMBus)
• Supports Audio Codec ‘97

PCI Bus Interface

Supports PCI Revision 2.3 Specification at 33 MHz
Support for 44-bit addressing on PCI using DAC protocol

Integrated LAN Controller

Integrated ASF Management Controller
WfM 2.0 and IEEE 802.3 Compliant
LAN Connect Interface (LCI)
10/100 Mbit/sec Ethernet Support
Compliance with Advanced Configuration and Power Interface and PCI Power
Management standards
Support for wake-up on interesting packets and link status change
Support for remote power-up using Wake on LAN* (WOL) technology
Deep power-down mode support
Support of Wired for Management (WfM) Revision 2.0
Backward compatible software with 82550, 82557, 82558 and 82559
TCP/UDP checksum off load capabilities
Support for Intel’s Adaptive Technology
Peer to Peer Support
Half/ Full duplex capability
Supports Full Duplex Flow Control (IEEE 802.3x)

Integrated Serial ATA Host Controller

Independent DMA operation on two ports
Data transfer rates up to 1.5 Gb/s (150 MB/s)
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DigiPoS Retail Blade™Manual

USB 2.0

Includes 4 UHCI Host Controllers
Includes 1 EHCI Host Controller that supports all eight ports
Includes 1 USB 2.0 high-speed debug port
Supports wake-up from sleeping states S1–S5
Supports legacy Keyboard/ Mouse software

Interrupt Controller

Supports up to 8 PCI interrupt pins
Supports PCI 2.3 Message Signaled Interrupts
Two cascaded 82C59 with 15 interrupts
Integrated I/O APIC capability with 24 interrupts
Supports Front Side Bus interrupt delivery

High-Precision Event Timers

Advanced operating system interrupt scheduling

1.5 V operation with 3.3 V I/O

5V tolerant buffers on IDE, PCI, USB Over current and Legacy signals

Power Management Logic

ACPI 2.0 compliant
ACPI-defined power states (C1, S3–S5)
ACPI Power Management Timer
PCI PME# support
SMI# generation
All registers readable/restorable for proper resume from 0 V suspend states
Support for APM-based legacy power management for non-ACPI
implementations

Enhanced DMA Controller

Two cascaded 8237 DMA controllers
PCI DMA: Supports PC/PCI — Includes two PC/PCI REQ#/GNT# pairs
Supports LPC DMA
Supports DMA Collection Buffer to provide Type-F DMA performance for all
DMA channels

Real-Time Clock

256-byte battery-backed CMOS RAM
Integrated oscillator components

SMBus

Provides independent manageability bus through SMLink interface
Supports SMBus 2.0 Specification
Host interface allows processor to communicate via SMBus
Slave interface allows an internal or external Microcontroller to access system
resources
Compatible with most 2-Wire components that are also I
2
C compatible
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DigiPoS Retail Blade™Manual

North Bridge - Intel® 82865GV

Overview

Host Interface
System Memory Interface
Hub Interface
Communications Streaming Architecture (CSA) Interface
Multiplexed AGP and Intel® DVO Interface

Host Interface

Intel® Pentium® 4 processors with 512Kb L2 cache on 0.13 micron process /
Pentium 4 processor on 90 nm process
64-bit FSB frequencies of 400 MHz (100 MHz bus clock), 533 MHz (133 MHz bus clock), and 800 MHz (200 MHz bus clock). Maximum theoretical BW of 6.4
GB/s.
FSB Dynamic Bus Inversion on the data bus
32-bit addressing for access to 2 GB of memory space
12-deep In Order Queue
AGTL+ On-die Termination (ODT)
Hyper-Threading Technology

System Memory Controller

Dual-channel (128 bits wide) DDR memory interface
Single-channel (64 bits wide) DDR operation supported
Symmetric and asymmetric memory dual-channel upgrade
Non-ECC, un-buffered DIMMS only
Up to 2 GB system memory
Supports up to 16 simultaneously-open pages (four per row) in dual-channel
mode and up to 32 open pages in single-channel mode
4-KB to 64-KB page sizes (4 KB to 32 KB in single-channel, 8 KB to 64 KB in
dual-channel)
Supports opportunistic refresh
Suspend-to-RAM support using CKE
SPD (Serial Presence Detect) Scheme for DIMM Detection supported
Supports selective Command-Per-Clock (selective CPC) Accesses
DDR (Double Data Rate type 1) Support
o Supports maximum of two DDR DIMMs single-sided and/or double-
sided
o Supports DDR266, DDR333, DDR400 DIMM modules o Supports DDR channel operation at 266 MHz, 333 MHz and 400 MHz
with a Peak BW of 2.1 GB/s, 2.7 GB/s, and 3.2GB/s respectively per channel
o Burst length of 4 and 8 for single-channel (32 or 64 bytes per access,
respectively); for dual-channel a burst of 4 (64 bytes per access)
o Supports SSTL_2 signalling
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DigiPoS Retail Blade™Manual

Communication Streaming Architecture (CSA) Interface

Gigabit Ethernet (GbE) communication devices supported on the CSA interface
(e.g., Intel® 82547EI GbE controller)
Supports 8-bit Hub Interface 1.5 electrical/transfer protocol
266 MB/s point-to-point connection
1.5 V operation

Hub Interface (HI)

Supports Hub Interface 1.5 electrical/transfer protocol
266 MB/s point-to-point connection to the ICH5
66 MHz base clock
1.5 V operation

AGP Interface Support

A single AGP device
AGP 3.0 with 4X / 8X AGP data transfers and 4X / 8X fast writes, respectively
32-bit 4X/8X data transfers and 4X/8X fast writes
Peak BW of 2 GB/s.
0.8 V and 1.5 V AGP signalling levels; no 3.3 V support
AGP 2.0 1X/4X AGP data transfers and 4X fast writes
32-deep AGP request queue

Integrated Graphics

Core Frequency of 266 MHz
VGA/UMA Support
High Performance 3D Setup and Render Engine
High-Quality/Performance Texture Engine
2D Graphics
o Optimized 256-bit BLT Engine o Alpha Stretch Blitter o Anti-aliased Lines o 32-bit Alpha Blended Cursor o Colour Space Conversion o Programmable 3-Color Transparent Cursor o 8-, 16- and 32-bit Color o ROP Support
3D Graphics Rendering Enhancements
o Flat and Gouraud Shading o Color Alpha Blending For Transparency o Vertex and Programmable Pixel Fog and Atmospheric Effects o Colour Specular Lighting o Z Bias Support o Dithering o Line and Full-scene Anti-Aliasied o 16- and 24-bit Z Buffering o 16- and 24-bit W Buffering o 8-bit Stencil Buffering o Double and Triple Render Buffer Support
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DigiPoS Retail Blade™Manual
3D Graphics Rendering Enhancements cont.
o 16- and 32-bit Colour o Destination Alpha o Vertex Cache o Maximum 3D Resolution Supported: 1600x1200x32 @ 85Hz o Fast Clear Support
Video DVD/PC-VCR
o Hardware Motion Compensation for MPEG2 o Dynamic Bob and Weave Support for Video Streams o Synclock Display and TV-out to video source o Source Resolution up to 1280x720 with 3-vertical taps and 1920x1080
with 2-vertical taps
o Software DVD At 30 fps, Full Screen o Supports 720x480 DVD Quality Encoding at low processor Utilization for
PC-VCR or home movie recording and editing
o Video Overlay o Single High Quality Scalable Overlay o Multiple Overlay Functionality provided via Stretch Blitter (PIP, Video
Conferencing, etc.)
o 5-tap Horizontal, 3-tap Vertical Filtered Scaling o Independent Gamma Correction o Independent Brightness/Contrast/Saturation o Independent Tint/Hue Support o Destination Colour-keying o Source ChromaKeying o Maximum Source Resolution: 720x480x32 o Maximum Overlay Display Resolution: 2048x1536x32
Video Overlay
Video Mixer Render Supported (VMR)
Bi-Cubic Filter Support

Display Interfaces

AGP signals multiplexed with two DVO ports (ADD card supported)
Multiplexed Digital Display Channels (Supported with ADD Card)

Analogue Display Support

350 MHz Integrated 24-bit RAMDAC
Up to 2048x1536 @ 75 Hz refresh
Hardware Colour Cursor
DDC2B Compliant Interface
Simultaneous Display options with digital display
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Digital Display Channels

Two channels multiplexed with AGP
165 MHz dot clock on each 12-bit interface
Can combine two, 12-bit channels to form one, 24-bit interface Supports flat
panels up to 2048x1536 @ 60 Hz or digital CRT/HDTV at 1920x1080 @ 85 Hz
Supports LVDS, TMDS transmitters or TV-out encoders
ADD card utilizes AGP connector
Supports one additional flat panel (dCRT) and/or one TV (only when using
internal GFX)
Three Display Control interfaces (I2C/DDC) multiplexed on AGP

Onboard Audio

Sound Quality

18-bit independent rate stereo ADC/DAC
18-bit stereo full duplex
1 Hz resolution VSR (Variable Sampling Rate)

Input / Output

Integrated IEC958 line driver for S/PDIF
S/PDIF compressed digital or LPCM audio out
Hardware VU peak meters for PCM streams
2 stereo, 2 mono analogue line-level inputs
Alt. Line-level output with volume control

Architecture

AC'97 2.2 S/PDIF extension compliant codec

Other Features

3D stereo expansion for simulated surround
Headphone Amplifier with Thermal Protection
Exceeds Microsoft® WHQL logo requirements
DigiPoS Retail Blade™Manual
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Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual

Options

PCI Cards

Please contact your EPoS distributor or DigiPoS Systems to discuss the wide range of PCI card add-ons that are available to enhance your solution.

Dual VGA Cards

2nd CRT VGA, TV and LCD TMDS add-on cards
(Please contact DigiPoS Systems for advice on the appropriate selection of this card)

RAID

The Retail Blade™ has the option for RAID functionality. The RAID levels supported are 0 or 1 (not 0+1). This option will be discussed at greater length later in the manual.

Important Notes

1 No connectors can be unplugged while the Retail Blade™ is powered. If any
connector is removed or replaced while the power is on, serious damage can occur to the Retail Blade™. This is considered to be outside the scope of the warranty and will attract a charge for the repair of any damage caused by this action.
2 The maximum dimensions of any PCI add-on card is as follows:
3 Under NO circumstances must the Retail Blade™ be removed from the Host
before the system has been powered down completely by switching off the power on the external PSU. Failure to do this may result in serious damage to the Retail Blade™ and is considered to be outside the scope of the warranty. This will attract a charge for the repair of any damage caused by this action. The correct procedure for removing a Retail Blade™ from the Host will be discussed in a later section.
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Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual

The System

The following information will help you to acquaint yourself with the external & internal components of the Retail Blade™ System.

Front Panel Orientation – with Cover Fitted

(Shown here without CD ROM Slot Option)
1. Rubber Cover (Protecting front I/O Ports)
2. Front Cover Release Tabs
3. Reset Switch
4. ATX Power Trigger
5. Front Cover Lock
6. LED – HDD Activity
7. LED – LAN Indicator
8. LED – Power On
9. LED – Power Standby
10. LED – Temperature Indication Scale
1 Green LED: Temp 45°C (113°F) 2 Green LED’s: Temp 55°C (131°F) 3 Green LED’s: Temp 65°C (149°F) 3 Green LED’s & Red LED: Temp 72°C (162°F)
11. Line In Socket
12. Line Out Socket
13. Microphone In Socket
14. 2 x USB Ports
Note The diagrams shown here are greatly simplified to enable ease of use and there may be slight variations between these diagrams and the model you have.
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Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual

Front Panel Orientation – with Cover Removed

(Shown here with CD ROM Option)
1. See Previous Diagrams
2. Blade Removal Grip Bar
3. ATX Power Switch
4. CD ROM (If fitted)
5. CD ROM Activity LED (If fitted)
6. CD ROM Drawer Open Switch (If fitted)
7. CD ROM Manual Drawer Open Catch (If
fitted)
8. Hard Drive Ventilation Slots
9. Hard Drive Release Catch
10. Hard Drive Removal Latch
Note The diagrams shown here are greatly simplified to enable ease of use and there may be slight variations between these diagrams and the model you have.
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Copyright © 2005 DigiPoS Systems Group

Rear Panel Orientation

DigiPoS Retail Blade™Manual
1) DC Power Input From PSU
2) 24V Hosiden Connector
3) 2.5mm Barrel Connector 1
4) System Fan Exhaust
5) PCI Expansion Slots x 2
6) Line Out Socket
7) PS/2 Mouse Port
8) RJ45 LAN Connector
9) PS/2 Keyboard Port
10) 24V Retail USB Port
11) 12V Retail USB Port
12) 12V Retail USB Port
13) 5V Retail USB Port
14) Line IN Socket
15) COM 1 Connector
16) Microphone In Socket
17) COM 2 Connector
18) Parallel Port Connector
19) COM 3 Connector
20) Onboard VGA Connector
21) COM 4 Connector
22) Onboard Cash Drawer Ports x 2
23) 2.5mm Barrel Connector
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Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual

Internal System Orientation

(Shown here without CD ROM Slot Option)
1) System Exhaust Fan
2) Power Distribution Board
3) CPU Heat Dissipation Assembly
5) PCI Expansion (If Fitted)
6) CD ROM (If Fitted)
7) Hard Drive Bay
4) Compact Flash Card Bay
Note The diagrams shown here are greatly simplified to enable ease of use and there may be slight variations between these diagrams and the model you have.
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Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual

Removing the Blade from the Host

There may be a requirement to remove the blade from the host (i.e. to set the COM port voltages, add more memory capacity, etc.). If this is not done correctly, permanent damage can be inflicted to both the blade and the host. The correct procedure for removing the blade from the host is as follows:
a) Log out of any POS software and close any open applications. b) Shut down your operating system (i.e. Windows) so that the blade is in standby
power mode. This is indicated by all LED’s on the front of the Retail Blade™ being off except the POWER STANDBY green LED. A diagram of this is as follows:
c) Locate the external PSU for the Retail Blade™ and remove the power by operating
the red neon switch. At this point, the red neon switch should not be illuminated and the POWER STANDBY LED on the Retail Blade™ will no longer be visible.
d) If you have any PCI expansion devices in the Retail Blade™, the connecting cables
to these devices will have to be removed and the two PCI bracket retaining screws removed (if fitted). A diagram of this is as follows:
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DigiPoS Retail Blade™Manual
Removing the Blade from the Host cont.
e) Unlock the front cover (if necessary) and locate the two FRONT COVER RELEASE
TABS on the sides of the Retail Blade™. Depress both of these tabs at the same time and remove the front cover from the Retail Blade™.
f) Using the BLADE REMOVAL GRIP BAR, pull the blade from the Host. Be careful to
support the back of the blade from underneath before you extract the blade fully from the host.

Re-fitting the Blade in the Host

a) Offer the blade up to the host ensuring that the blade is correctly lined up with the
runners on each side of the interior of the host.
b) Before inserting the blade, make certain the PCI Riser Card (If fitted) lines up
correctly with the guide on the inside of the top cover.
c) Insert the blade into the host making certain that no cables foul the casing as the
blade is inserted.
d) When the blade makes contact with the connectors in the host, there will be
resistance. In order to ensure the blade connects properly, stop at this point and pull the blade out again by approximately 5 ~ 10 centimetres. Then, using a medium amount of force, push the blade quickly into the host. If the blade has been fully inserted, it will be slightly recessed in relation to the top cover. If this is not the case, repeat the above procedure.
e) If it appears that the blade is not seating correctly inside the host, DO NOT force
the blade into the host and contact your nearest DigiPoS Systems Office or representative.
f) Before replacing the front cover, make certain the ATX power switch is switched
on.
g) If the PCI retaining screws were removed, re-fit them now and re-connect any
cables to the PCI devices (if applicable). It is also advisable at this point to check all the cables plugged into the host to make certain that none have been disturbed during either the removal or re-fitting of the blade. If any connector appears to be loose or has been detached, STOP and contact your nearest DigiPoS Systems Office or representative.
h) Locate the external power supply and operate the neon switch to re-apply power
to the Retail Blade™. Now, boot the Retail Blade™ back up into your operating system and conduct the necessary checks to make certain everything functions correctly.
i) Finally, return the ATX switch back to its original position and replace the front
cover and lock it if necessary.
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Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual

The Retail Blade™ Thermostatic Cooling Module & CPU

The thermal transfer material on CPU thermostatic cooling module can be easily damaged if the heat pipe is removed and refitted several times. It is also necessary to observe FULL anti static procedures before attempting any disassembly of the Retail Blade™. We therefore state that only DigiPoS Systems or authorized agents for DigiPoS Systems attempt to remove the heat pipe. Failure to comply with this notice shall void all warranties.

Removing the CPU Thermostatic Cooling Module and the CPU

a) Remove the Blade completely from the Host as previously described. Rest it on a
flat surface and observe anti-static precautions.
b) First, remove the multi strand cable that goes from the power distribution board to
the motherboard. A picture showing this is as follows:
c) Now remove the two remaining cables and connectors. It is only necessary to
remove the cables from the power distribution board and still leave the cables attached to the motherboard. A diagram identifying these cables is as follows:
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DigiPoS Retail Blade™Manual
Removing the CPU Thermostatic Cooling Module and the CPU Cont.
d) Next, remove the three screws securing the air deflection cowling to the CPU
thermostatic cooling module and remove it. The cowling must be removed carefully taking due care not to damage the connectors on the back of the ATX power switch. A picture showing the location of these screws is as follows:
e) Now unplug the two cooling fan cable connectors from the motherboard. A
picture showing their locations is as follows:
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DigiPoS Retail Blade™Manual
Removing the CPU Thermostatic Cooling Module and the CPU Cont.
f) To remove the CPU thermostatic cooling module, operate the two levers either
side of the assembly to unclamp it from the motherboard and then carefully remove the assembly to reveal the CPU. A diagram showing how to correctly operate these levers is as follows:
Push down on the lever, move it horizontally away from the assembly and then rotate
it vertically.
Push down on the lever, move it horizontally away from the assembly and then rotate
it vertically.
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DigiPoS Retail Blade™Manual
Removing the CPU Thermostatic Cooling Module and the CPU Cont.
g) Once you can see the CPU, it is removed by operating the locking bar on the side
of the CPU socket. This bar operates in the same fashion as the CPU thermostatic cooling module clamps. The diagrams below show a close up of the CPU socket and the locking bar.
Push down on the lever, move it horizontally away from the CPU socket and then
rotate it vertically.
h) The CPU can now be removed. i) Before re-fitting the CPU, care must be taken to align the CPU correctly in the
socket before clamping it back into position. On the 478 socket on the motherboard, there is one rounded corner in the pin configuration whereas the other three corners are all square. Looking at the underside of the CPU, this pin configuration is evident as shown in the picture below:
j) On the top of the CPU, this section is identified by a dot as shown in the picture
below:
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DigiPoS Retail Blade™Manual
Removing the CPU Thermostatic Cooling Module and the CPU Cont.
k) After you have lined up the CPU pins correctly, insert it into the socket on the
motherboard. With one hand, push lightly down on the top of the CPU to hold it in place and to keep it fully inserted into the 478 socket. With the other hand, operate the locking lever as previously described.
l) Re-fitting the CPU thermostatic cooling module is simply a reversal of the above
process taking care to re-fit the cables in the correct position and orientation.
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Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual

Motherboard Jumper Settings

Jumpers

J3 – CMOS Reset
1-2 Normal Default 2-3 CLEAR CMOS
JB1 – Compact Flash Master / Slave Selection
1 – 2 CF Master Default 2 – 3 CF Slave
All other jumpers or switches not mentioned here are either not applicable or have a reserved use. Do not alter these settings unless you have been instructed to do so by DigiPoS Systems or an authorised DigiPoS Systems representative. Failure to comply with this notice shall void all warranties.

Power Distribution Board Orientation

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DigiPoS Retail Blade™Manual

Motherboard Orientation

(Shown without CF daughter board fitted)

CF Daughter Board Orientation

Copyright © 2005 DigiPoS Systems Group
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DigiPoS Retail Blade™Manual

I/O Interfaces & Power Connectors

RS232 Standard Serial Ports

Pin Signal Function Pin Signal Function
1 CD Carrier Detect (IN) 6 DSR Data Set Ready (In) 2 RD Receive Data (IN) 7 RTS Request To Send (OUT) 3 TD Transmit Data (OUT) 8 CTS Clear To Send (IN) 4 DTR Data Terminal Ready (OUT) 5 SG Signal & -VDC Supply ground
9 RI
+VDC Supply From Power Distribution Board or Ring Indicator depending on configuration
Specifications
Speeds (In Bits per Second)
75, 110, 134, 150, 300, 600, 1200, 1800, 2400, 4800, 7200, 9600, 14400, 19200, 38400, 57600, 115200 & 128000

Parallel Port

Pin I / O Function Pin I / O Function
1 Out -Strobe 14 Out -Auto Feed 2 Out +Data Bit 0 15 In -Error 3 Out +Data Bit 1 16 Out -Initialise Printer 4 Out +Data Bit 2 17 Out -Select Input 5 Out +Data Bit 3 18 In Data Bit 0 Return (GND) 6 Out +Data Bit 4 19 In Data Bit 1 Return (GND) 7 Out +Data Bit 5 20 In Data Bit 2 Return (GND) 8 Out +Data Bit 6 21 In Data Bit 3 Return (GND)
9 Out +Data Bit 7 22 In Data Bit 4 Return (GND) 10 In +Acknowledge 23 In Data Bit 5 Return (GND) 11 In +Busy 24 In Data Bit 6 Return (GND) 12 In +Paper End 25 In Data Bit 7 Return (GND) 13 In +Select
Specifications Parallel Port Type Input Mode Output Mode Comments
SPP (Standard Parallel Port) Nibble Compatible 4-Bit Input, 8-Bit Output. Bidirectional Byte Compatible 8-Bit I/O EPP (Enhanced Parallel Port) EPP EPP 8-Bit I/O ECP (Enhanced Capabilities Port) ECP ECP 8-Bit I/O, Uses DMA
Parallel Port Mode Direction Transfer Rate
Nibble (4-Bit) Input Only 50Kb / Sec Byte (8-Bit) Input Only 150Kb / Sec Compatible Output Only 150Kb / Sec EPP Input / Output 500Kb – 2Mb / Sec ECP Input / Output 500Kb – 2Mb / Sec
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DigiPoS Retail Blade™Manual

USB Ports (Standard)

Pin Signal Name Wire Colour Comment
1 VCC Red Cable Power 2 - Data White Data Transfer 3 + Data Green Data Transfer 4 Ground Black Cable Ground
5 (Shell) Shield - Drain Wire
USB Data Rates
USB 1.1 Low Speed 1.5Mbits / Sec 0.1875Mbytes / Sec
USB 1.1 High Speed 12Mbits / Sec 1.5Mbytes / Sec
USB 2.0 480Mbits / Sec 60Mbytes / Sec

Retail USB Ports (Powered)

Pin Signal Name Comment
1 0V -Ve Terminal 2 +24V +Ve Terminal (Red Connector Only) 3 +12V +Ve Terminal (Turquoise Connector Only) 4 +5V +Ve Terminal (Black Connector Only)
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DigiPoS Retail Blade™Manual

PS / 2 Keyboard & Mouse Ports

Pin Signal Name
1 Data from Device 2 Not Connected 3 Ground 4 +5V DC 5 Clock 6 Not Connected
Windows Shortcut Keys (For a standard 104 key keyboard) Key Combination Resulting Action
WIN + R Run Dialog Box
WIN + M Minimise All Open Windows
Shift + WIN + M Undo Minimise All Open Windows
WIN + D Minimise All or Undo Minimise All
WIN + F1 Help
WIN + E Start Windows Explorer WIN + F Find Files or Folders
Ctrl + WIN + F Find Computer on a Network (LAN or WAN)
WIN + Tab Cycle Through Taskbar Buttons
WIN + Break System Properties Dialog Box
WIN + L Log Off Windows
WIN + Pause/Break Opens System Properties
Ctrl + Shift + Esc Opens the Windows Task Manager
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Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual

LAN Connector

Pin Wire Colour Description
1 White / Orange Transmit 2 Orange Transmit 3 White / Green Receive 4 Blue 5 White / Blue 6 Green Receive 7 White / Brown 8 Brown
= These Pairs are not used with 10BaseT or Fast Ethernet 100BaseTX. These pairs are only required for 100BaseT4 and Gigabit Ethernet 1000BaseTX Standards.
Not Used Not Used
Not Used Not Used

Crossover Cable Pin Out

Pin Wire Colour To Pin Wire Colour
1 White / Orange - 3 White / Green 2 Orange - 6 Green
3 White / Green - 1 White / Orange 4 Blue - 4 Blue 5 White / Blue - 5 White / Blue 6 Green - 2 Orange 7 White / Brown - 7 White / Brown 8 Brown - 8 Brown
Network Distance Limitations 100BaseTx (utilizing standard UTP CAT5 Cable) = 328 Feet (100 Meters) This distance represents an expected maximum not a guaranteed standard since there are many external considerations that will limit this distance.
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DigiPoS Retail Blade™Manual

VGA Connector

Pin I / O Function Pin I / O Function
1 Out Red Video 9 - Key (Plugged Hole) 2 Out Green Video 10 - Sync Ground 3 Out Blue Video 11 In Monitor ID 0 4 In Monitor ID 2 12 In Monitor ID 1 5 - TTL Ground (Monitor Self Test) 13 Out Horizontal Sync 6 - Red Analogue Ground 14 Out Vertical Sync 7 - Green Analogue Ground 15 In Monitor ID 3 8 - Blue Analogue Ground

Hosiden Connector

Pin Description
1 +24V DC 2 Ground 3 Not Connected
Shell Frame Ground
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Copyright © 2005 DigiPoS Systems Group

Power Supply Connector

Pin Wire
1 White +24V DC 2 Green Remote Power Supply Switching 3 Black Ground
Shell - Not Connected

2.5mm Barrel Connectors

DigiPoS Retail Blade™Manual
Description
Colour
NOTE
If the 2.5mm barrel is being used to power an LCD, extra caution is to be taken in the event that the cable becomes loose. If the cable becomes detached, either from the DigiPoS Retail Blade™ end or the LCD end, first switch off the monitor using the power button on the front of the LCD and then re-attach the cable. If this is not carried out correctly, you risk damaging the DigiPoS Retail Blade™ if the LCD is left on while trying to re-connect the cable.

Cash Drawer Ports

Pin Signal Name Direction
1 Frame GND ­2 Drawer Kick-out drive signal 1 Output 3 Drawer open/close signal Input 4 +24 V ­5 Drawer Kick-out drive signal 2 Output 6 Signal GND -
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DigiPoS Retail Blade™Manual

Power Distribution

WARNING
Any or all of the serial ports may be configured for 5, 12 or 24 volts on pin 9 of their respective D-type connector. This can result in damage to peripheral equipment if the incorrect voltage is selected. For example if a modem is connected to a port configured for 24 volts the modem will almost certainly be destroyed. It is therefore imperative that the voltage selected is suitable for the device attached. It is also important to remember that the industry standard connector for a RS232 serial port is a 9 pin D-type plug, and as pin 9 can be powered it is physically possible to short out pin 9 to either pin 5, 8 or the chassis. This will almost certainly result in serious damage to the motherboard and possibly to the peripherals as well. If either selecting the wrong voltage or removing the connectors while the devices are powered damages ANY peripheral device, the DigiPoS Retail Blade™ or the Retail Blade™ Host, a charge may be applied by DigiPoS Systems for any repairs necessary.

Overview

The diagram below shows the power distribution board and the location of the jumpers.
Power Distribution Board Layout
Close Up of COM Port Voltage Selectors
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DigiPoS Retail Blade™Manual

Powered Port Over Current Protection

All of the voltages on the I/O ports are protected by a poly recoverable fuse rather than a conventional fuse. This means if a particular voltage draws too much current, the poly recoverable fuse will break the circuit causing a disruption of the voltage. To re-set the fuse, power the system down completely (including operating the switch on the external power supply) and leave the system powered off for at least 30 seconds. When the power is re-applied, the fuse should have returned to normal. If a fuse open circuits, it is either an indication of a problem with a powered peripheral or that voltage is drawing too much current. If you have to repeat the above procedure, more than once in any 24-hour period, please contact DigiPoS Systems or your DigiPoS Systems representative for advice.

Power Board Configuration

Jumper Port Setting Default Setting
J1 COM1 0 (Standard RS232), 5, 12, 24 0 (Standard RS232) J2 COM2 0 (Standard RS232), 5, 12, 24 0 (Standard RS232) J3 COM3 0 (Standard RS232), 5, 12, 24 0 (Standard RS232) J4 COM4 0 (Standard RS232), 5, 12, 24 0 (Standard RS232) J5 Cash Drawer 12V, 24V 24V
A typical configuration sticker giving details on what voltage has been set with regard to which port. This sticker can usually be found on the inside of the front flap. Please note the Modem position (standard RS232) if required.

Applications

Unless specified at time of order, the Retail Blade™ will be shipped with the default jumper settings of 0 Volts. If you wish to have a particular set-up, then please contact DigiPoS Systems or your DigiPoS Systems representative. The 0V option will permit the connection of an external modem to the DigiPoS and allows the use of the ring indicator (RI) signal. The Ring Indicator is the signal the modem gives to the Retail Blade™ to tell the software that another device is trying to connect to it. The RI signal is normally found on pin 9 of the d-type connectors.
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DigiPoS Retail Blade™Manual

Typical Voltage Requirements

Device Examples
DigiPoS PoS Printer - - - Y Epson PoS Printer - - - Y DigiPoS Customer Display - - - Y Epson Customer Display - - - Y MSR swipe reader - Y - ­MS9540 Voyager - Y - ­MS7120 Orbit - Y - ­DigiPoS LCD Monitor - - Y ­External Modem Y N N N
(Standard RS232)
0
5 12 24

COM Port Voltage Selection

In order to output voltage to a specific COM port, the correct jumper has to be set on the Power Distribution Board. The Power Distribution Board is located behind the Hard Drive on the lower deck of the Retail Blade™. In order to access this area, the Retail Blade™ will have to be removed from the Host and the top cover removed to enable easy access. Please observe the correct procedure for removing the Retail Blade™ as previously described in this document.
The following picture shows all the possible combinations for powering the COM ports:
The ports are labelled as follows:
J1 = COM1 J2 = COM2 J3 = COM3 J4 = COM4
Copyright © 2005 DigiPoS Systems Group
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DigiPoS Retail Blade™Manual

Cash Drawer Voltage Selection

The following is a close up view of the cash drawer voltage selector and the two different settings:
Continuous and Peak Current Capacity
Voltage
COM Ports
5 5.01 4.85 – 5.15 2 3 12 11.88 11.40 – 12.60 2 3 24 24.00 23.52 – 24.48 3 4
Hosiden 24V Output
24 24.00 23.52 – 24.48 3 4
DC 12V Outputs
12 11.88 11.40 – 12.60 3 4
Retail USB Ports
5 5.01 4.85 – 5.15 2 3 12 11.88 11.40 – 12.60 2 3 24 24.00 23.52 – 24.48 3 4
Cash Drawer Ports
12 11.88 11.40 – 12.60 1 1.5 24 24.00 23.52 – 24.48 1 1.5
Actual
(Default)
Vmin – Vmax
(Open Circuit)
Continuous Peak
Current (A)
Continuous current is the current drawn by a device during normal operation. An example of continuous current is a receipt printer printing a receipt or docket. Peak current is defined as the maximum current drawn for a finite period of time. An example of peak current is when a printer is initially powered on.
Under no circumstances is the peak current to be exceeded or drawn for an extended period of time. Overloading of the voltages is not recommended and can render the Retail Blade™ inoperable or may even permanently damage circuitry within the Retail Blade™. Overloading of any of the Voltages will void all warranties, either on the Retail Blade™ or any connected peripherals. If any permanent damage occurs, charges will apply for any repairs necessary. Wherever possible, please contact your local DigiPoS Systems office or representative with your intended peripheral configuration so that it can be checked with respect to the current capacities detailed above.
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DigiPoS Retail Blade™Manual

Onboard Diagnostics for the DigiPoS Retail Blade™

Diagnostic Overview

The DigiPoS Retail Blade™ has, built onto the motherboard, an area of memory specifically for diagnostic purposes. This memory area and the software stored in it have been designed so that system tests can be run without interfering in any way with the operating system or user applications. This software gives the ability to get detailed information about a system status and will report on any system defects found. The software has the ability to display real time system information from a remote system over an IP network. The results of tests performed are recorded on the system and can be transmitted to a diagnostics web site when used as part of the web services suite.

Diagnostic Procedure

1. Close down any applications that are running within your operating system and
double click the DigiPoS Diagnostics Icon. The program will shut down software that is running and then re-starts the system automatically.
2. If you do not have this Icon or program installed, shutdown and restart the
Retail Blade™. When the Retail Blade™ re-starts, press the F9 key at the BIOS flash screen. After a short pause, a screen should appear called ‘BOOT MENU’. Using the arrow keys on the keyboard, move the highlighted section down to select the option: - Diagnostics: Once you have done this, press ENTER and the Retail Blade™ will now boot into Diagnostics.
3. The main diagnostic screen (as detailed below) will appear after a short period
of time.
4. Exercise each of the test procedures as described in the following sections.
5. After each test has been completed exit the diagnostic program using the
appropriate menu selection (REBOOT SYSTEM) and the Retail Blade™ will automatically re-boot back into your operating system.
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DigiPoS Retail Blade™Manual

Diagnostic Program

When the diagnostics service starts, a screen similar to the following will be displayed:
The information displayed on the diagnostics screen is updated every 2 seconds. If you are connected remotely to a system and there are several other users connected at the same time, the period of time between updates may be slower depending on the speed of the connection available to the Retail Blade™ being tested.
The Diagnostics has the following functional areas:
Temperature Status
Fan Speed
System Voltages
CPU Status
IDE Disk Status
SATA (Serial ATA)
USB
IO Memory
Parallel Port
Serial Ports
Integrated Cash Drawer Control
IO Ports
PCI Listing
Airflow Control
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DigiPoS Retail Blade™Manual

Temperature Status

The system has three active temperature sensors. These are the CPU temperature, Northbridge and System temperatures. The readings displayed are in degrees Celsius.

Fan Speeds

There are two fans connected to the CPU heat sink, one pushes air while the other pulls it. These are displayed as CPU Fan1 and CPU FAN2. The system fan located at the rear of the Retail Blade™ is displayed as “System Fan” on the diagnostics screen. The Northbridge heat sink contains an integrated fan. The speed of this fan is displayed as “NB Fan” on the diagnostics screen.

System Voltages

There are eight separate voltage measurements which are possible on the Retail Blade™. The voltages are displayed in volts DC and will vary slightly depending on system conditions.

CPU Status

The CPU status tab contains basic information about the CPU, indicating speed in Mhz, Cache Size, processor flags and the Vendor ID string which is “GenuineIntel” for processors used by the Retail Blade™.
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IDE
Displays the information on devices connected to the IDE bus, this will display the model number of the device and where it is connected.

SATA

This section displays Serial ATA and SCSI devices connected to the system. Some devices use the same mechanism as a SCSI device to connect so they will be displayed here also. An example of this is a USB memory key.
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USB
This section shows detailed information for any USB device connected to the system. If a USB device is connected or disconnected while the diagnostics session is active the display will be updated within approximately 10-15 seconds depending on the device type.

I/O Memory

This displays the I/O Memory address assignments in the system. These are devices which were detected during system startup and the values displayed here will not change during a session. If you add a PCI card you may see additional entries in this section the next time the system is restarted.
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Parallel Port

Displays the base address assigned to the Parallel port.

Serial Ports

This section contains multiple levels of information. The first is a listing of each serial port and the port I/O address and interrupt assigned to the port. There is then a separate panel of information for each port. If a device was detected on a port, a summary set of information is displayed. If the device has additional information available it is displayed in the details area.
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If tests are available for the device they can be started from this area. The window displayed will be different depending on the device with only the tests for the device being displayed.
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Integrated Cash Drawer

The Retail Blade has two integrated cash drawer ports. This section displays the status of the ports and allows the drawers to be opened. Some sites may have this feature disabled in which case a dialog will appear indicating that you are not allowed to perform this function.
If there is no drawer connected to a port it will indicate that the drawer is closed.
Some cash drawers invert the meaning of the open/close signal such that when they are closed the circuit is open and when they are open the signal is closed. Due to the nature of the circuitry in the cash drawer it is not possible to determine if a drawer is using inverted signalling. If the case drawer signal is inverted the status will be reported opposite of the actual status.

I/O Ports

This lists the I/O Ports used in the system. The information displayed in this area will not change during a diagnostics session. If a new device is installed in the Retail Blade then any new I/O Ports used will be displayed during the next diagnostics session
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PCI
This lists all PCI devices within the system. The device listing includes all PCI devices and in a standard Retail Blade™ system these are all integrated into the system board. If you add a PCI device to either of the PCI expansion slots information about them will be displayed during the next reboot.

Airflow

This area allows the user to interactivity control the duty cycle of the fans in the system. You adjust the duty cycle by moving the sliders on the screen and the pressing the “Apply” button. The fan speeds will change and you will see the results on the fan speed indicators in a few seconds.
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Remote System Connection

Select System

This dialog allows you to connect to a remote system. If you know the IP address or the DNS name for the Retail Blade it can simply be entered in the System Name/IP Address field and then pressing the ”Connect” button will connect you to the remote system.
If you do not know the IP address or name of the remote system you can connect to the GSM server to obtain a list of all systems for which remote access is available for.
When the sign in dialog is displayed you must provide a username and password as provided by the system administrator. Once you sign in a list of organizations which you have access to will be displayed. If you only have access to one organization you will not be prompted to select a organization and a list of stores will be displayed instead.
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Once you select an organization, you will see a list of stores for the organization selected. Once you select a store a list of all terminals in the store will be displayed.
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If the system can be connected to there will be an entry in the IP/DNS Name field. If there is no entry in the field you will not be able to connect to the system. Once you select the terminal required press the ‘Connect’ button and the viewer will be connected to the diagnostics service on the terminal specified.
If the system is behind a firewall or does not have a public IP address (192.168.X.X) for example, then it is required that the site has at least one public address and that a small utility program known as a DiagGateway be installed so that it can listen to requests from the Internet, the gateway will then transfer information between the remote viewer and the Retail Blade™ in such a way that no direct connection would exist between the Retail Blade and the remote viewer. The exact configuration of this software would depend on the configuration of the target network and any special requirements which the network administrator may have.
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Alert Functions

The diagnostics software has the ability to generate alerts for a user defined event. The alert can then be emailed via the GSM server to a user specified list of user names.

Add Alert

This screen is a sample of a user defined alert. The Alert ID can be any text string as can be the description. The Alert Level is selected from a dropdown list and can be Green, Blue, Yellow, Orange or Red. The text of the alert is defined by the user as is the list of emails the alert should be sent to. If the email list is blank the alert is recorded but no emails are generated.
The alert conditions are selected from a drop down list as is the comparatives (=,<,>,like). The value the measurement is compared to is simply entered into the field. If you have more than one condition the manner in which the conditions are linked is controlled by the And/Or/Not dropdown on the left side of the screen.
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View Alert History

DigiPoS Retail Blade™Manual
This displays all alerts generated on the system grouped by date, the tree structure to the left can be expanded showing individual alerts, if an alert is selected the detailed information on the right hand side of the display will be populated with the detailed information for the alert.
Regardless of what measurements are being made all system status fields will be recorded during the alert. This allows for later review of system status, for example the alert could be simply measuring the temperature of the system but the status of the fan speeds can be reviewed to see if they are the cause of the temperature increase.
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DigiPoS Retail Blade™Manual

BIOS Set-up Overview

The DigiPoS Retail Blade™ System contains its own permanently programmed SETUP routine, which allows it to recognize and utilize the system's hardware. For example, one can set the system to identify hard disk and floppy disk drive capacity, the type of video being used, and the amount of memory installed. The BIOS (BASIC Input / Output System) will read this information each time the system boots up. As setting up the BIOS can be complicated, DigiPoS Systems advises that if any changes to the BIOS are to be made, only competent qualified computer technicians undertake them. There are settings within the BIOS that are operating system dependant and have been set up in accordance to your systems configuration. Altering any of these settings is not advised under any circumstances as any one setting incorrectly set can drastically alter the performance of your DigiPoS Retail Blade™ and could invalidate the warranty.
The following screenshots are a guide through the CMOS set-up utility for the DigiPoS Retail Blade™. If you need help at any time during this process, press F1 and a small window will pop up describing the appropriate keys to use and the possible selections for the highlighted item. To exit the help window press <Esc> or F1.
Please note that the default settings, (regardless of operating system installation which will be covered later in this section) are shown in BOLD where appropriate.
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Main BIOS Screen

DigiPoS Retail Blade™Manual
Phoenix – AwardBIOS CMOS Setup Utility
fStandard CMOS Features
fAdvanced BIOS Features
fAdvanced Chipset Features
fIntegrated Peripherals
fPower Management Setup
fPnP/PCI Configuration
fPC Health Status
Esc : Quit Ç È Æ Å : Select Item F10 : Save & Exit Setup
Time, Date, Hard Disk Type..
fFrequency/Voltage Control
Load Fail-Safe Defaults
Load Optimized Defaults
Set Supervisor Password
Set User Password
Save & Exit Setup
Exit Without Saving

Details

Standard CMOS Features Frequency/Voltage Control
Standard settings like date, time, HDD, FDD etc. Advanced Settings
Advanced CMOS Features Load Fail-Safe Defaults
Advanced settings
Advanced Chipset Features
Advanced settings for the Intel® chipset
Loads the Fail Safe default settings that were programmed in at time of manufacture (Not Generally Used as the settings are not OS specific and are only to be used as a last resort)
Integrated Peripherals Load Optimized Defaults
Settings for the onboard devices
Power Management Setup
Controls what devices remain active when a computer has been left on with no activity for a set period of time.
PnP/PCI Configurations
Allows you to set IRQ’s to a specific configuration such as Plug and Play or Legacy ISA.
PC Health Status
Gives current voltage and temperature measurements inside the DigiPoS
Loads the optimised default settings that were programmed in at time of manufacture (Not Generally Used as the settings are not OS specific and are only to be used as a last resort)
Set Supervisor Password
Allows for the option of a password to be set so that a user is prompted for a password when the computer is switched on or rebooted
Set User Password
As above with the exception that access is restricted to some of the BIOS settings.
Save & Exit Setup
Saves the changes you have made.
Exit Without Saving
Exits the BIOS without saving any changes.
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Standard CMOS Features

C
Phoenix – AwardBIOS CMOS Setup Utility
DigiPoS Retail Blade™Manual
Standard CMOS Features
Date (mm:dd:yy) : Sun, Apr 28 2002 Time (hh:mm:ss) : 13 : 42 : 39
fIDE Channel 0 Master [ST320014A] fIDE Channel 0 Slave [QSI CD-ROM SCR-2421] fIDE Channel 1 Master [Compact Flash Card] fIDE Channel 1 Slave [None]
Menu Level f
hange the day, Month,
year and century
Item Help
fIDE Channel 2 Master [None] fIDE Channel 3 Master [None]
Drive A [None] Drive B [None]
Video [EGA / VGA] Halt On [All Errors]
Base Memory 640K Extended Memory 244736K Total Memory 245760K
ÇÈÆÅ: Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help
F5 : Previous Values F6: Fail-Safe Defaults F7 : Optimised Defaults

General Details

Feature Options Description
System Date MM/DD/YYYY Set the system date.
System Time HH:MM:SS Set the system time.
IDE Channel 0 Master Press Enter Sub Menu – see following sections IDE Channel 0 Slave Press Enter Sub Menu – see following sections
IDE Channel 1 Master Press Enter Sub Menu – see following sections
IDE Channel 1 Slave Press Enter Sub Menu – see following sections IDE Channel 2 Master Press Enter Sub Menu – see following sections
IDE Channel 3 Master Press Enter Sub Menu – see following sections
Select the type of floppy-disk drive installed in your system.
1.25 MB is a Japanese media format that requires a 3½" 3- Mode Diskette drive. (Please note that the Retail Blade DOES NOT support a direct connection floppy-disk drive so therefore, DO NOT change this setting unless instructed to do so by DigiPoS Systems)
Select EGA / VGA by default (Do Not change this setting unless instructed to do so by DigiPoS Systems)
Drive A Drive B
Video
360 kB, 5 ¼"
1.2 MB, 5 ¼" 720 kB, 3 ½"
1.44/1.25 MB, 3 ½"
2.88 MB, 3 ½" None Disabled
EGA / VGA CGA 40 CGA 80 MONO
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General Details Cont.
Feature Options Description
All Errors = The system will halt on any error
No Errors = The system will halt when there are no All Errors No Errors
Halt On
System Memory N/A
All, But Keyboard All, But Diskette All, But Disk/Key
errors.
All, But Keyboard = The system will halt on any error
except a keyboard error
All, But Diskette = The system will halt on any error
except a diskette error
All, But Disk/Key = The system will halt on any error
except a diskette error or a Keyboard error
Displays amount of conventional memory detected
during boot up.
Extended Memory N/A
Total Memory N/A
Displays the amount of extended memory detected
during boot up.
Displays the amount of memory detected during boot
up.
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IDE Options Sub Menus

The Master and Slave sub-menus accessed from the Main Menu control these types of devices:
o Hard disk drives (including S-ATA) o Removable-disk drives such as Zip drives o CD-ROM drives
If you need to change your drive settings, selecting one of the Master or Slave drives on the Main Menu displays a sub-menu like this:
Phoenix – AwardBIOS CMOS Setup Utility
IDE Primary Master
IDE HDD Auto-Detection [Press Enter]
Channel 0 Master [Auto] Access Mode [Auto]
Capacity 20021 MB
Menu Level ff
To auto-detect the HDD’s size, head…. On this channel
Item Help
Cylinder 38792 Head 16 Precomp 0 Landing Zone 38791 Sector 63
ÇÈÆÅ: Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help
F5 : Previous Values F6: Fail-Safe Defaults F7 : Optimised Defaults
IDE Options Sub Menu Details
Feature Options Description
None = Either NO drive is installed or you can disable Channel 0, 1, Master/ Slave/ Channel 2, 3 Master
Access Mode
Capacity N/A HDD size in Mb
None Auto Manual
CHS LBA Large Auto
any drive that may be installed.
Manual = Non-Functional in this BIOS.
Auto = Auto detect. The drive itself supplies the
correct information (Default)
CHS = Cylinder, Head, Sector
LBA = Logical Block Addressing
Large = Large Disk Access Mode
Auto = Auto Detect correct mode for HDD in use.
Cylinder 1 to 65,536 Number of cylinders.
Head 1 to 16 Number of read/write heads.
Precomp
Landing Zone N/A
Sector N/A Number of Sectors per track
1 to 2048 None
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Number of the cylinder at which to change the write
timing.
2048 Number of the cylinder specified as the landing
zone for the read/write heads

Advanced BIOS Features

w
Phoenix – AwardBIOS CMOS Setup Utility
DigiPoS Retail Blade™Manual
Advanced CMOS Features
fHard Drive Boot Priority [Press Enter]
Virus Warning [Disabled] CPU L1 & l2 Cache [Enabled] Quick Power On Self Test [Enabled] First Boot Device [USB-FDD] Second Boot Device [Hard Disk] Third Boot Device [CDROM] Boot Other Device [Enabled] Swap Floppy Drive [Disabled] Boot Up Floppy Seek [Enabled] Boot up NumLock Status [On] Gate A20 Option [Fast]
Menu Level f
Allows the system to skip certain tests while booting. This
ill decrease the time needed to boot the system.
Item Help
Typematic Rate Setting [Disabled]
xTypematic Rate (Chars/Sec) 6 xTypematic Delay (Msec) 250
Security Option [Setup] APIC Mode [Enabled] MPS Version Control for OS [1.4] OS Select for DRAM > 64MB [Non-OS2] Report No FDD For WIN 95 [No] Small Logo(EPA) Show [Enabled]
ÇÈÆÅ: Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help
F5 : Previous Values F6: Fail-Safe Defaults F7 : Optimised Defaults

Details

Feature Options Description
This feature warns the user if a program, such as a virus, tries to write to the boot sector of the hard drive. Please note that this does not protect the entire hard drive and if the drive is ever re-formatted or re-partitioned, a warning can be triggered. Allows you to disable the L1 (internal) and L2 (external) CPU cache. This can be useful when testing Memory. Allows the system to skip certain tests while booting. This will decrease the time needed to boot the system.
Determines which order the computer tries to boot into an operating system from a certain device.
Default is as follows: First Boot Device: USB-FDD Second Boot Device: CDROM Third Boot Device: Hard Disk
Virus Warning
CPU L1 & L2 Cache
Quick Power On Self Test
First Boot Device Second Boot Device Third Boot Device
Enabled
Disabled
Enabled Disabled Enabled Disabled
Floppy
LS120
Hard Disk
ZIP100
CDROM
USB-FDD
USB-ZIP
USB-
CDROM
PXE Boot
Disabled
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Details Cont.
Feature Options Description
Boot Other Device
Swap Floppy Drive
Boot Up Floppy Seek
Boot Up NumLock Status
Gate A20 Option
Typematic Rate Setting
Typematic Rate (Chars/Sec)
Typematic Delay (Msec)
Security Option
APIC Mode
MPS Version Control for OS
OS Select for DRAM > 64MB
Enabled Disabled
Enabled
Disabled
Enabled
Disabled
On Off
Fast
Normal
Enabled
Disabled
6
8 10 12 15 20 24 30
250 500 750
1000
Setup
System
Enabled Disabled
1.1
1.4
Non-OS2
OS2
For devices installed that can act as a bootable device.
Only valid in systems with two floppy drives. This allows the system to swap drive A to Drive B and vice versa. This tests to see if the floppy drive has 40 or 80 tracks. 40 Track drives are only 360Kb where 80 track drives can be 720Kb, 1.2Mb or 1.44Mb, which is the standard today. Because only the 1.44Mb is used in the DigiPoS, this function can be disabled to save time during the POST (Power On Self Test).
Sets the number lock to on or off after boot up.
Gate A20 refers to the way the system addresses memory above 1Mb (Extended Memory). When this is set to fast, the chipset controls Gate A20. When set to Normal, a pin in the keyboard controller controls Gate A20. Setting Gate A20 to Fast improves system performance. When enabled, you can specify the parameters for the typematic settings. Usually this is disabled which renders the next two settings irrelevant.
This is the rate at which a character is repeated when you hold down a key on the keyboard.
When the typematic rate setting is enabled, you can use this setting to determine how long a delay will occur before the character is repeated at the typematic rate.
If the password option is selected, you can use this setting to determine if the password is required every time the computer boots or only when some one tries to gain access to the BIOS settings. This BIOS feature is used to enable or disable the motherboard's APIC (Advanced Programmable Interrupt Controller). The APIC provides more IRQs and faster interrupt handling. This feature is only applicable to multiprocessor motherboards as it specifies the version of the Multi­Processor Specification (MPS) that the motherboard will use. The MPS is a specification by which PC manufacturers design and build Intel architecture systems with two or more processors. This BIOS feature determines how systems with more than 64MB of memory are managed. A wrong setting can cause problems like erroneous memory detection.
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Hard Disk Boot Priority Sub Menu

Phoenix – AwardBIOS CMOS Setup Utility
Hard Disk Boot Priority
1. POS System : ST320014A
2. Diagnostics : Compact Flash Card
2. Bootable Add-on Cards
Menu Level ff
Use <Ç> or <È> to
Item Help
select a device. Then press <+> to move it up, or press <-> to move it down the list. Press <ESC> to exit this menu.
ÇÈÆÅ: Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help
F5 : Previous Values F6: Fail-Safe Defaults F7 : Optimised Defaults
Changing the boot priority in this section will effect where the Retail Blade™ will seek an operating system from every time the system powers up i.e. the default boot device.
It is recommended that the selections above are not changed unless instructed to do so by DigiPoS Systems or an authorised DigiPoS Systems agent.
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Advanced Chipset Features

Phoenix – AwardBIOS CMOS Setup Utility
Advanced Chipset Features
DRAM Timing Selectable [By SPD]
xCAS Latency Time 2 xActive to Precharge Delay 6 xDRAM RAS# to CAS# Delay 3 xDRAM RAS# Precharge 3
Memory Frequency For [Auto] System BIOS Cacheable [Disabled]
Menu Level f
Item Help
Video BIOS Cacheable [Disabled] Memory Hole at 15M-16M [Disabled] Delay Prior to Thermal [16 Min] AGP Aperture Size [128] Int Display First [Onboard/AGP]
** On-Chip VGA Setting **
On-Chip VGA [Enabled] On-Chip Frame Buffer Size [16MB]
Boot Display CRT
Onboard LAN Control [Enabled] Onboard AC97 Control [Enabled]
ÇÈÆÅ: Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help
F5 : Previous Values F6: Fail-Safe Defaults F7 : Optimised Defaults

Details

Feature Options Description
DRAM Timing Selectable
xCAS Latency Time xActive to Precharge Delay xDRAM RAS# to CAS# Delay xDRAM RAS# Precharge
Memory Frequency For
System BIOS Cacheable
Video BIOS Cacheable
By SPD
DDR266
Auto
Disabled
Enabled
Disabled
Enabled
This setting refers to the DRAM timing / Frequency Do Not Alter these Settings under any circumstances
Selecting Enabled allows caching of the system BIOS ROM at F0000h-FFFFFh, resulting in better system performance. However, if any program writes to this memory area, a system error may result. If this BIOS feature is enabled, a 32KB block of the video BIOS from C0000h-C7FFFh will be cached by the processor's Level 2 cache. This greatly speeds up subsequent consecutive accesses to the video BIOS. However, caching the video BIOS does not necessarily translate into better system performance. Modern operating systems like Microsoft Windows XP do not need to use the video BIOS. They bypass the BIOS completely and use the graphics card's driver instead.
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Details Cont.
Feature Options Description
You can reserve this area of system memory for an ISA adapter ROM. When this area is reserved, it cannot be cached. The user information of peripherals that need to use this area of system memory usually discusses their memory requirements.
This BIOS feature is only valid for systems that are fitted with Intel Pentium 4 processors with 512KB L2 cache. These processors come with a Thermal Monitor which actually consists of an on-die thermal sensor and a Thermal Control Circuit (TCC). When the Thermal Monitor is in automatic mode and the thermal sensor detects that the processor has reached its maximum safe operating temperature, it will activate the TCC. The TCC will then modulate the clock cycles by inserting null cycles, typically at a rate of 50-70% of the total number of clock cycles. This results in the processor "resting" 50-70% of the time. As the die temperature drops, the TCC will gradually reduce the number of null cycles until no more is required to keep the die temperature below the safe point. Then the thermal sensor turns the TCC off. This mechanism allows the processor to dynamically adjust its duty cycles to ensure its die temperature remains within safe limits. You should not select a delay value that is unnecessarily long. Without the Thermal Monitor, your processor may heat up to a critical temperature (approximately 135°C), at which point the thermal sensor shuts down your processor by removing the core voltage within 0.5 seconds.
The AGP Aperture is a portion of the PCI memory address range dedicated for graphics memory address space. Cycles that hit the aperture range are sent to the AGP without translation.
http://www.agpforum.org/ for AGP information.
See
This tells the BIOS where to look first for the display adaptor. This should be set by default to AGP unless you fit a secondary PCI card or completely disable the onboard video adapter.
Enables or Disables the onboard Graphics
Enables or Disables the onboard network card
Enables or Disables the onboard audio
Memory Hole at 15M-16M
Delay Prior to Thermal
AGP Aperture Size
Init Display First
On-Chip VGA
Onboard LAN Control
Onboard AC97 Control
Disabled
Enabled
4 Min
8 Min 16 Min 32 Min
128M
64M 32M 16M
8M 4M
AGP
PCI Slot
Enabled Disabled Enabled Disabled Enabled Disabled
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Integrated Peripherals

DigiPoS Retail Blade™Manual
Phoenix – AwardBIOS CMOS Setup Utility
Integrated Peripherals
f OnChip IDE Device [Press Enter] f Onboard Device [Press Enter] f Super IO Device [Press Enter]
Onboard Serial Port 1 [3F8] Serial Port 1 Use IRQ [IRQ4] Onboard Serial Port 2 [2F8]
Menu Level f
Item Help
Serial Port 1 Use IRQ [IRQ3] Onboard Serial Port 3 [3E8] Serial Port 1 Use IRQ [IRQ5] Onboard Serial Port 4 [2E8] Serial Port 1 Use IRQ [IRQ10]
Ç È Æ Å : Move +/-/PU/PD: Value F10 : Save ESC : Exit F1 : General Help
F5 : Previous Values F6: Fail-Safe Defaults F7 : Optimised Defaults

Details

Feature Options Description
OnChip IDE Device Press Enter Sub Menu – see following sections
Onboard Device Press Enter Sub Menu – see following sections
Super IO Device Press Enter Sub Menu – see following sections
Disabled
Onboard Serial Port 1
Serial Port 1 Use IRQ
Onboard Serial Port 2
Serial Port 2 Use IRQ
3F8 2F8 3E8 2E8
IRQ4
IRQ3
IRQ5 IRQ10 IRQ11
Disabled
3F8 2F8 3E8 2E8
IRQ4
IRQ3
IRQ5 IRQ10 IRQ11
This item allows you to determine the access the onboard serial port 1 controller has with which I/O address.
This item allows you to determine the access the onboard serial port 1 controller has with which IRQ address.
This item allows you to determine the access the onboard serial port 2 controller has with which I/O address.
This item allows you to determine the access the onboard serial port 2 controller has with which IRQ address.
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Details Cont.
Feature Options Description
Disabled
Onboard Serial Port 3
Serial Port 3 Use IRQ
Onboard Serial Port 4
Serial Port 4 Use IRQ
3F8 2F8 3E8
2E8 IRQ4 IRQ3
IRQ5 IRQ10 IRQ11
Disabled
3F8 2F8 3E8
2E8 IRQ4 IRQ3 IRQ5
IRQ10 IRQ11
This item allows you to determine the access the onboard serial port 3 controller has with which I/O address.
This item allows you to determine the access the onboard serial port 3 controller has with which IRQ address.
This item allows you to determine the access the onboard serial port 4 controller has with which I/O address.
This item allows you to determine the access the onboard serial port 4 controller has with which IRQ address.
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I
a

OnChip IDE Device Sub Menu

Phoenix – AwardBIOS CMOS Setup Utility
OnChip IDE Device
IDE HDD Block Mode [Enabled] IDE DMA transfer access [Enabled] On-Chip Primary PCI IDE [Enabled] IDE Primary Master PIO [Auto] IDE Primary Slave PIO [Auto] IDE Primary Master UDMA [Auto] IDE Primary Slave UDMA [Auto] On-Chip Secondary PCI IDE [Enabled] IDE Secondary Master PIO [Auto] IDE Secondary Slave PIO [Auto] IDE Secondary Master UDMA [Auto] IDE Secondary Slave UDMA [Auto]
Menu Level ff
f your IDE hard drive supports block mode select Enabled for
utomatic detection of the optimal number of block read/writes per sector the drive can support
Item Help
*** On-Chip Serial ATA Setting *** x SATA Mode IDE
On-Chip Serial ATA [Auto]
x Serial ATA Port0 Mode SATA0 master Serial ATA Port1 Mode SATA1 master
ÇÈÆÅ: Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help
F5 : Previous Values F6: Fail-Safe Defaults F7 : Optimised Defaults
Details
Feature Options Description
Block mode is also called block transfer, multiple commands, or multiple sector read/write. If the IDE hard drive supports block mode, select Enabled for automatic detection of the optimal number of block read/writes per sector the drive can support. If supported by the hard drive, enabling this feature can speed up the IDE interface by allowing DMA (Direct Memory Access).
Enables or Disables the Primary / Secondary IDE channels.
The four IDE PIO (Programmed Input / Output) fields let you set a PIO mode (0-4) for each of the four IDE devices that the onboard IDE interface supports. Modes 0 through 4 provide successively increased performance. In Auto mode, the system automatically determines the best mode for each device. UDMA (Ultra DMA) is a DMA data transfer protocol that utilizes ATA commands and the ATA bus to allow DMA commands to transfer data at a maximum burst rate of 33 MB/s. When you select Auto in the four IDE UDMA fields (for each of up to four IDE devices that the internal PCI IDE interface supports), the system automatically determines the optimal data transfer rate for each IDE device.
IDE HDD Block Mode
IDE DMA transfer access
On-Chip Primary PCI IDE On-Chip Secondary PCI IDE
IDE Primary Master PIO IDE Primary Slave PIO IDE Secondary Master PIO IDE Secondary Slave PIO
IDE Primary Master UDMA IDE Primary Slave UDMA IDE Secondary Master UDMA IDE Secondary Slave UDMA
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Auto Mode 0 Mode 1 Mode 2 Mode 3 Mode 4
Auto
Disabled
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Details Cont.
Feature Options Description
The Disabled option disables the onboard Serial ATA
On-Chip Serial ATA
Disabled
Auto
Combined Mode
Enhanced Mode
SATA Only
interface. Auto enables the SATA interface, detects the devices attached and selects the correct mode.
Combined Mode, Enhanced Mode & SATA Only – RESERVED FUNCTION. Do Not use these Settings under any circumstances
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DigiPoS Retail Blade™Manual

Onboard Device Sub Menu

Phoenix – AwardBIOS CMOS Setup Utility
Onboard Device
USB Controller [Enabled] USB 2.0 Controller [Enabled] USB Keyboard Support [Disabled] USB Mouse Support [Disabled] AC97 Audio [Auto]
ÇÈÆÅ: Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help
F5 : Previous Values F6: Fail-Safe Defaults F7 : Optimised Defaults
Menu Level ff
Item Help
Details
Feature Options Description
USB Controller
USB2.0 Controller
USB Keyboard Support
USB Mouse Support
AC97 Audio
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Auto
Disabled
Enables or disables the on board USB controller
Enables or disables the on board USB 2.0 controller
Enables the use of a USB Keyboard (Standard functions only) outside of an operating system. Enables the use of a USB mouse (Standard functions only) outside of an operating system.
Enables or disables the on board sound controller
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DigiPoS Retail Blade™Manual

Super IO Device Sub Menu

Phoenix – AwardBIOS CMOS Setup Utility
Super IO Device
POWER ON Function [BUTTON ONLY]
x KB Power ON Password Enter x Hot Key Power ON Ctrl-F1
Onboard FDC Controller [Disabled] Onboard Parallel Port [378/IRQ7] Parallel Port Mode [SPP]
Menu Level ff
Item Help
PWRON After PWR-Fail [Off]
ÇÈÆÅ: Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help
F5 : Previous Values F6: Fail-Safe Defaults F7 : Optimised Defaults
Details
Feature Options Description
This option allows you to select the method that turns on your Retail Blade™. Password / Hot KEY/ Any KEY – options associated
POWER ON Function
Onboard FDC Controller
Onboard Parallel Port
Onboard Parallel Mode
Password
Hot KEY
Mouse Left
Mouse Right
Any KEY
BUTTON ONLY
Keyboard 98
Enabled
Disabled
Disabled
378/IRQ7
278/IRQ5
3BC/IRQ7
SPP EPP ECP
ECP + EPP
Normal
with using a keyboard to start the unit. When selecting any of these options, the light blue options underneath will become available allowing you to change the appropriate options. Mouse Left/ Mouse Right – these options allow you to start the Retail Blade™ by using the mouse. BUTTON ONLY – this option restricts the power function to the switch on the front cover only Keyboard 98 – this option is only applicable if you have a keyboard with a wake up or power on function. This enables or disables the onboard floppy drive controller.
This item allows you to determine access to the onboard parallel port controller with which IRQ and I/O address.
Selects the mode for the onboard parallel port. Standard Parallel Port (SPP), Normal EPP (Extended Parallel Port), and ECP (Extended Capabilities Port) ECP+EPP. Select SPP unless you are certain your hardware and software both support EPP or ECP mode.
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DigiPoS Retail Blade™Manual
Details Cont.
Feature Options Description
This option allows you to control the state the Retail Blade™ returns to when there is a power failure. Off – the unit will remain in standby until the button on the front of the unit is pressed On – the unit will automatically power on fully once power is restored Former-Sts – this option will return the unit to the state before the power was lost. For example, if the unit was on when the power was lost, the unit will power on fully once the power is restored but if the unit was in standby when the power was lost, the unit will return to a standby state when the power is restored.
PWRON After PWR-Fail
Off On
Former-Sts
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Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual

Power Management Setup

Phoenix – AwardBIOS CMOS Setup Utility
Power Management Setup
ACPI Function [Enabled]
ACPI Suspend Type [S1(POS)]
x Run VGABIOS if S3 Resume Auto
Power Management [User Define] Video Off Method [V/H SYNC+Blank]
Video Off In Suspend [Yes]
Suspend Type [Stop Grant] Suspend Mode [Disabled] HDD Power Down [Disabled] CPU THRM-Throttling [50.0%]
Wake-Up by PCI card [Disabled]
Power On By Ring [Disabled]
x USB KB Wake-Up From S3 Disabled
Resume by Alarm [Disabled]
x Date(of Month) Alarm 0 x Time(hh:mm:ss) Alarm 0 : 0 : 0
** Reload Global Timer Events **
Primary IDE 0 [Disabled] Primary IDE 1 [Disabled] Secondary IDE 0 [Disabled] Secondary IDE 1 [Disabled] FDD,COM,LPT Port [Disabled] PCI PIRQ[A-D]# [Disabled]
Item Help
Menu Level f
Ç È Æ Å : Move +/-/PU/PD: Value F10 : Save ESC : Exit F1 : General Help
F5 : Previous Values F6: Fail-Safe Defaults F7 : Optimised Defaults

Details

Feature Options Description
Only select Enabled if you are running an operating system compatible with Advanced Configuration and Power Interface (ACPI).
S1 sleeping state is a low wake-up latency sleeping state. In S3 mode, the CPU, cache and chipset contexts are lost.
This option allows you to select the type (or degree) of power saving for Doze, Standby and Suspend modes.
Minimum power management: Doze Mode = 1 hr Suspend Mode = 1 hr Maximum power management: Doze Mode = 1 min Suspend Mode = 1 min User Define: Allows you to set each mode individually.
ACPI Function
ACPI Suspend Type
Power Management
Enabled
Disabled
S1(POS)
S3(STR)
S1&S3
User Define
Min Saving
Max Saving
This table describes
each power
management mode:
Page79 of 100
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DigiPoS Retail Blade™Manual
Details Cont.
Feature Options Description
Blank Screen This option only writes blanks to the video buffer.
Video Off Method
Video Off in Suspend
Suspend Type
Suspend Mode
HDD Power Down
CPU THRM-Throttling
Wake-Up by PCI card
Power On by Ring
Resume by Alarm
Reload Global Timer Events Primary IDE 0
Primary IDE 1 Secondary IDE 0 Secondary IDE 1 FDD,COM,LPT Port PCI PIRQ[A-D]#
V/H SYNC+Blank
DPMS Support
Yes
No
Stop Grant
PwrOn Suspend
Disable
From 1 min
to 1 hour Max
Disable
From 1 min
to 15 min Max
75.0%
50.0%
25.0%
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Date of Month
Time
Disabled
Enabled
This selection will cause the system to turn off the vertical and horizontal synchronization ports and write blanks to the video buffer. Select this option if your monitor supports the Display Power Management Signalling (DPMS) standard of the Video Electronics Standards to select video power management values. Defines what state your monitor will go into when in suspend mode. Default Setting is Stop Grant (Do Not change this setting unless instructed to do so by DigiPoS Systems)
After the selected period of system inactivity, all devices except the CPU shut off.
This is the period of inactivity required before the HDD shuts down
This option controls the CPU speed as a percentage of normal power during suspend mode.
Enabling this option will let the Retail Blade™ wake-up via a PCI device or the LAN interface. If you connect an external modem, enabling this option will let the Retail Blade™ power on if the modem receives a call. If enabled, this option allows the Retail Blade™ to be powered on at a specific time, on a specific date. Enter the specific day you require the unit to automatically power on or enter 0 for everyday Enter the time you require the unit to automatically power on
If any of these devices are enabled, any activity on the enabled device will cause the standby countdown to be re-set.
Page80 of 100
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PnP/PCI Configurations

Phoenix – AwardBIOS CMOS Setup Utility
DigiPoS Retail Blade™Manual
PnP/PCI Configurations
PNP OS Installed [Yes] Reset Configuration Data [Disabled]
Resources Controlled By [Auto(ESCD)]
x IRQ Resources Press Enter
x DMA Resources Press Enter
PCI/VGA Palette Snoop [Disabled]
INT Pin 1 Assignment [AUTO] INT Pin 2 Assignment [AUTO] INT Pin 3 Assignment [AUTO] INT Pin 4 Assignment [AUTO]
Menu Level ff
Select Yes if you are using a Plug and Play capable operating system. Select No if you need the BIOS to configure non-boot devices
Item Help
INT Pin 5 Assignment [AUTO] INT Pin 6 Assignment [AUTO] INT Pin 7 Assignment [AUTO] INT Pin 8 Assignment [AUTO]
Ç È Æ Å : Move +/-/PU/PD: Value F10 : Save ESC : Exit F1 : General Help
F5 : Previous Values F6: Fail-Safe Defaults F7 : Optimised Defaults

Details

Feature Options Description
PNP OS Installed
Reset Configuration Data
Resources Controlled By
IRQ Resources
Yes
No
Disabled
Enabled
Auto(ESCD)
Manual
Legacy ISA
PCI/ISA PnP
Select Yes if the operating system environment is Plug-and­Play compatible (e.g., Windows 9x). Normally, this field is Disabled. Select Enabled to reset Extended System Configuration Data (ESCD) when you exit Set-up if you have installed a new add-on device and the system reconfiguration has caused such a serious conflict that the operating system cannot boot. The Plug and Play Award BIOS can automatically configure all the boot and Plug and Play-compatible devices. If you select Auto, all the interrupt requests (IRQ) and DMA assignment fields disappear, as the BIOS automatically assigns them. When resources are controlled manually, assign each system interrupt as one of the following types, depending on the type of device using the interrupt: Legacy ISA Devices compliant with the original PC AT bus specification, requiring a specific interrupt (such as IRQ4 for serial port 1). PCI/ISA PnP standard, whether designed for PCI or ISA bus architecture.
Devices compliant with the Plug and Play
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DigiPoS Retail Blade™Manual
Detail Cont.
Feature Options Description
When resources are controlled manually, assign each system DMA channel as one of the following types, depending on the type of device using the interrupt:
DMA Resources
Legacy ISA
PCI/ISA PnP
Legacy ISA specification, requiring a specific interrupt (such as IRQ4 for serial port 1). PCI/ISA PnP standard, whether designed for PCI or ISA bus architecture.
Devices compliant with the original PC AT bus
Devices compliant with the Plug and Play
PCI/VGA Palette Snoop
INT Pin 1 Assignment INT Pin 2 Assignment INT Pin 3 Assignment INT Pin 4 Assignment INT Pin 5 Assignment INT Pin 6 Assignment INT Pin 7 Assignment INT Pin 8 Assignment
Disabled
Enabled
Auto
3 4 5 7
9 10 11 12 14 15
Reserved Function Do Not Alter
This option allows the system to automatically specify the IRQ number for any onboard device or any device installed in the PCI slots. This function can be useful if you wish to fix the IRQ for a specific device.
Page82 of 100
Copyright © 2005 DigiPoS Systems Group

PC Health Status

DigiPoS Retail Blade™Manual
Phoenix – AwardBIOS CMOS Setup Utility
PC Health Status
CPU Warning Temperature [Disabled]
VCCP 1.52 V VCC1.5 1.53 V VCC3 3.34 V + 5 V 5.13 V + 12 V 12.03 V
Menu Level f
Item Help
- 12 V -12.20 V VBAT(V) 3.32 V SVSB(V) 5.01 V Shutdown Temperature [Disabled] CPU Temperature 39°C CPU Fan1 Speed 3579 RPM CPU Fan2 Speed 4143 RPM N/B Temperature 37°C System Temperature 39°C N/B Fan Speed 5617 RPM System Fan Speed 2976 RPM
Ç È Æ Å : Move +/-/PU/PD: Value F10 : Save ESC : Exit F1 : General Help
F5 : Previous Values F6: Fail-Safe Defaults F7 : Optimised Defaults

Details

Feature Options Description
Disabled 50°C/122°F 53°C/127°F
CPU Warning Temperature
VCCP VCC1.5 VCC3 + 5 V + 12 V
- 12 V VBAT(V) SVSB(V)
Shutdown Temperature
56°C/133°F 60°C/140°F 63°C/145°F 66°C/151°F 70°C/150°F
-
Disabled 60°C/140°F 65°C/149°F 70°C/158°F 75°C/167°F
Selects the temperature at which the system will send out a warning via the speaker.
This gives the current voltages at various points on the motherboard.
Selects the temperature at which the system will automatically shut down.
Page83 of 100
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DigiPoS Retail Blade™Manual
Detail Cont.
Feature Options Description
CPU Temperature CPU Fan1 Speed CPU Fan2 Speed N/B Temperature System Temperature N/B Fan Speed System Fan Speed
-
Details the current temperatures and fan speeds of the Retail Blade™.
Note: N/B = Northbridge
Page84 of 100
Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual

Frequency/Voltage Control

Phoenix – AwardBIOS CMOS Setup Utility
Frequency/Voltage Control
Auto Detect DIMM/PCI Clk [Enabled] Spread Spectrum [Disabled]
Menu Level f
Item Help
Ç È Æ Å : Move +/-/PU/PD: Value F10 : Save ESC : Exit F1 : General Help
F5 : Previous Values F6: Fail-Safe Defaults F7 : Optimised Defaults

Details

Feature Options Description
To reduce the occurrence of electromagnetic interference
Auto Detect DIMM/PCI Clk
Spread Spectrum
Enabled
Disabled
Enabled
Disabled
(EMI), the BIOS detects the presence or absence of components in the ISA and PCI slots and turns off system clock generator pulses to empty slots. When the system clock generator pulses, the extreme values of the pulses generates excess EMI. Enabling pulse spectrum spread modulation changes the extreme values from spikes to flat curves, thus reducing EMI. This benefit may in some cases be outweighed by problems with timing-critical devices, such as a clock-sensitive SCSI device and is therefore not recommended.
Page85 of 100
Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual

Operating System Dependant Settings

The defaults that were covered above are generalised and some settings need to be altered in order to gain the maximum performance from your DigiPoS when using certain operating systems. The following list describes the operating system dependant settings and their reasons.
DOS
Advanced Bios Features
Feature Options
Selecting Enabled allows caching of the system BIOS ROM at F0000h­FFFFFh, resulting in better system performance. However, if any program writes to this memory area, a system error may result. If this BIOS feature is enabled, a 32KB block of the video BIOS from C0000h-C7FFFh will be cached by the processor's Level 2 cache. This greatly speeds up subsequent consecutive accesses to the video BIOS. However, caching the video BIOS does not necessarily translate into better system performance. Modern operating systems like Microsoft Windows XP do not need to use the video BIOS. They bypass the BIOS completely and use the graphics card's driver instead.
System BIOS Cacheable
Video BIOS Cacheable
Disabled Enabled
Disabled Enabled
Integrated Peripherals - Onboard Device Sub Menu
USB Controller
USB2.0 Controller
USB Keyboard Support
USB Mouse Support
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enables or disables the on board USB controller
Enables or disables the on board USB 2.0 controller
Enables the use of a USB Keyboard (Standard functions only) outside of an operating system. Enables the use of a USB mouse (Standard functions only) outside of an operating system.
The USB options detailed above enable the use of a USB keyboard and Mouse under DOS. If you are not using a USB keyboard and Mouse (i.e. BOTH are PS/2) then disable all the above options.
PnP/PCI Configurations
PNP OS Installed
Yes
No
DOS is not Plug and Play Compatible.
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DigiPoS Retail Blade™Manual

Windows 95 & NT

The USB Support in Windows 95 (even OSR2) has never been stable or reliable and we therefore advise that this function is disabled if you are not using USB devices.
Integrated Peripherals - Onboard Device Sub Menu
USB Controller
USB2.0 Controller
USB Keyboard Support
USB Mouse Support
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enables or disables the on board USB controller
Enables or disables the on board USB 2.0 controller
Enables the use of a USB Keyboard (Standard functions only) outside of an operating system. Enables the use of a USB mouse (Standard functions only) outside of an operating system.
The USB options detailed above enable the use of a USB keyboard and Mouse under DOS. If you are not using a USB keyboard and Mouse (i.e. BOTH are PS/2) then disable all the above options.
PnP/PCI Configurations
NT is not Plug and Play Compatible.
PNP OS Installed
Yes
No
Windows 95 had some plug and play compatibility
although it is recommended that this is not utilised
Power Management Please note that the Power Management settings should be left in their default state and not activated under Windows NT as it is not supported and may cause system instability.
Windows 98, Me, 2000 & Xp (including Xp Embedded and Xp Embedded for POS) Please note that the Power Management settings should be left in their default state and not activated unless instructed to do by DigiPoS Systems.
Page87 of 100
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DigiPoS Retail Blade™Manual

Fault Diagnosis

When a problem occurs with your DigiPoS, it is too easy to suspect complicated electronics or to ‘suspect the worst’. This can lead an individual to become blinkered to obvious solutions that will instantly rectify the fault. Of the technical calls we receive from people having difficulties, simple issues that can easily be resolved by the user attribute 90%. Before proceeding further into this guide, please use the following checklist to eliminate a simple answer to your problem.
1. Check the power cable is securely attached to the external power supply unit and
plugged into a ‘live’ socket supplying the correct voltage.
2. The power switch on the power supply is on. When switched on the switch should
illuminate and the fan inside the power supply will rotate.
3. The plug from the power supply is firmly plugged into the DigiPoS Retail Blade™
Host and latched.
4. Check that the power switch inside the front panel is switched on.
5. None of the cables, power or otherwise are damaged or severed.
6. Any peripheral devices (including Modem & Network Cables) are attached to the
DigiPoS Retail Blade™ are connected via the correct port and is orientated correctly.
7. When switching the Retail Blade™ on, there will be a delay of approximately 2~4
seconds before the unit power up. This delay is normal.
8. The VGA Cable is plugged in securely (using the screws) to the DigiPoS Retail
Blade™. The DigiPoS Retail Blade™ will not boot and emit a beep error code if there is no VGA display connected when the unit is powered up.
9. There are no USB Keys or CD-ROM’s in the drives that would cause the DigiPoS
Retail Blade™ to boot from a device other than the master hard drive.
10. Check the brightness and or contrast on the screen have not been turned down or
even that the screen has not been turned off. Although this sounds too obvious, we still receive a number of calls where this is the cause of the problem.
11. The communication speed of the device is set the same as the port under
Windows. This can cause the device not to work or display/ print ASCII characters randomly.
12. If the Blade or the Hard Drive has been removed from the Host, check that it has
been re-inserted correctly by repeating the removal – re-insertion procedure.
13. Check that the unit has adequate ventilation as previously described and that none
of the ventilation openings are obstructed.
If any of the cables have come away from their respective connector on the rear of the DigiPoS Retail Blade™, DO NOT re-attach them (especially the Keyboard or any powered peripherals) while the system is powered. The correct procedure is to power down the system, re-attach the connector and then re-apply the power. If this is not done, significant damage can result which is outside the terms and conditions of the warranty.
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Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual

Power Up Test Sequence

During the initial power up phase, the system board checks the internal operating voltages. By observing certain conditions, it is possible to gain an initial indication of the power status of the system. By following the observations below, initial fault diagnosis may be undertaken.
Check audible power up beep from system.
Caution is to be taken here as many people mistake the beep emitted by bar code scanners to be the system beep. To be 100% certain, power down the system, remove the bar code scanner and then re-test.
Check the two CPU cooling fans and the system fan are working correctly.
This can be done without removing the case as the airflow can be felt by putting your hand near the ventilation ports.
Check the System fan is operative.
This can be done without removing the case as the airflow can be felt by putting your hand near the ventilation port on the rear of the unit. The fan however might not be operating if the system temperature is low. In order to check the operation of this fan, run the Retail Blade™ into the diagnostics program and alter the fan speeds to maximum. If they are still not running when this is done, there may be a problem.
Check external power supply fan is operative.
Check HDD spins up to constant RPM.
It is also worth noting if any unusual sounds are heard while the HDD spins up to speed. If any repetitive grinding or metallic knocking sounds are observed, the HDD may have a problem.
On the front panel, check the correct LED is lit.
In standby mode, the Green LED should be the only one on. When the unit is powered on, the red power LED and the Green standby LED should be on.
On the front panel, check red LED is flashing as the HDD is accessed.
On the external PSU of DigiPoS, the power switch is illuminated.
The memory check completes, without error before the operating system call
is initiated.
At this point the system should exit the primary boot stage and allow the system to be controlled by the user software such as Windows or Linux.
If this does not occur, record at which point the power up sequence fails and proceed to the next section.
Page89 of 100
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DigiPoS Retail Blade™Manual

Input / Output Port Testing

Before removing or re-inserting any of the connectors on the rear of the DigiPoS,
the system must be powered down. Failure to do this may result in severe damage
not only to the equipment, but also to the individual undertaking the work.
Significant electrical voltages can be exposed when a connector is removed and the
system powered up or in a standby state.
Please use extreme caution
PS/2 Keyboard Port If a fault is suspected with the keyboard port, first remove all devices connected to this port including barcode scanners and programmable keyboards. Also remove any adapters, gender changers or extension cables. Once this is done, attach a standard PS/2 keyboard that is a known good unit directly into the DigiPoS Retail Blade™ and boot the system into the DigiPoS diagnostics program. If the keyboard works correctly, the problem may be with one of the devices disconnected in order to run this test effectively. Add each of the devices one at a time until the fault re-occurs which will indicate where the problem is. If the keyboard port does not work correctly, the unit will have to be returned to DigiPoS Systems for further fault analysis.
PS/2 Mouse Port The only diagnosis available with this port is to try another mouse with a known good unit. If this proves unsuccessful, the DigiPoS Retail Blade™ unit will have to be returned to DigiPoS Systems for further investigation.
COM Ports Should a loop back test be run on a DigiPoS Retail Blade™, failure of this test does not indicate a failure with the COM port. As the DigiPoS Retail Blade™ is able to supply power, via the 9 is selected on that port. This is because standard loop back testing utilises Pin 9 in its standard form as the ring indicator in part of the test. The most appropriate way of testing a COM port is with a peripheral PoS device and utilizing the DigiPoS diagnostics. As an example, when using an Epson TM-T88III, the diagnostics will detect the presence of the COM port and also the presence of the printer if it has been connected correctly. This proves the COM port and the associated cabling is working correctly. It should also help to diagnose any orientation problems such as COM 1 & 2 being reversed, as the diagnostics will state where it has found the device.
VGA Port Unless you have specialist equipment, the only way to test the output of the VGA port is to connect a different monitor to the DigiPoS Retail Blade™ to see if it rectifies the problem. If it does not, please go to the next chapter in this guide.
th
pin, to peripheral devices; normal loop back testing will fail if a voltage
Page90 of 100
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DigiPoS Retail Blade™Manual
LAN Port Testing of a LAN connector and its output requires specialist equipment. If you suspect a problem with the LAN socket of your DigiPoS, please try the following first before contacting DigiPoS Systems:
Check to see if the connector is firmly inserted into the socket and latched.
Check to see that the connector is free from damage or dirt.
Make certain that the cable is in good condition (Please note that any bends
smaller than 10 times the diameter of the cable can cause internal damage to the cable not easily seen from the exterior)
Check the Hub or Switch port where the cable is connected to see if there is any
indication of a ‘link‘ light or any other problem.
If you are using a cross over cable, please make certain it has been wired correctly.
Parallel Port An incorrect setting in the BIOS causes most parallel port problems. Before you connect the device, please check the device manual and see if the device requires an SPP, EPP or an ECP port. If the port is set correctly, the next option is to try another device through the diagnostics similar to the procedures described above for COM port testing. Should the parallel port fail this test, please contact DigiPoS Systems to have a full diagnostic workup on the DigiPoS Retail Blade™ to find the cause of the problem.
RJ12 Cash Drawer Connectors If you suspect a problem with these connectors, conduct a cash drawer fire test in the DigiPoS Diagnostics. If this resolves the problem, there may be a problem relating to your software or the operating system. If it does not, there could be a problem with the cash drawer. Before contacting DigiPoS Systems, please check all the connectors are attached correctly, in the appropriate port and that all the cables are free from damage.
Sound Connectors The only diagnosis available with these connectors is to try another output device such as headphones that is known good. If this proves unsuccessful, please contact DigiPoS Systems for further instructions.
USB Connectors The only diagnosis available with this port is to try another device with a known good unit. If this proves unsuccessful, the DigiPoS Retail Blade™ will have to be returned to DigiPoS Systems for further investigation.
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DigiPoS Retail Blade™Manual

Powered Port Testing

Before removing or re-inserting any of the connectors on the rear of the DigiPoS
Retail Blade™, the system must be powered down. Failure to do this may result in
severe damage not only to the equipment, but also to the individual undertaking
the work. Significant electrical voltages can be exposed when a connector is
removed and the system powered up or in a standby state.
Please use extreme caution
As each of the COM ports, the two 2.5mm Barrels and the Hosiden connector are capable of supplying power to peripherals, should a peripheral fail to power correctly or show an error relating to power supply, the voltages supplied to these ports will have to be checked.

Voltage Level Checking

This section requires testing to be carried out while the unit is powered
and the protective covers have been removed. This can be extremely
dangerous due to the significant voltages exposed while the covers are
removed.
If you do not have access to a Multi-meter or you are uncertain how to
measure DC voltages in a safe and professional manner, please contact
DigiPoS Systems and DO NOT proceed with the following section
UNDER ANY CIRCUMSTANCES.
Firstly, measure the voltages available. In order to do this, the top cover on the Retail Blade™ will first have to be removed (Before removing this cover, shut down the operating system and then remove all power from the unit). Once the top cover has been removed, power can then be re-applied. The voltages can then be measured in the following locations (note the results down on the test sheet):
For the location of this connector, please refer to
Please check the test sheet for tolerance values.
If any of the voltages are missing or are outside of the tolerance values stated on the test sheet, please contact DigiPoS Systems to arrange to have the DigiPoS serviced.
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Power Distribution Board Orientation.
DigiPoS Retail Blade™Manual

Peripheral Component Check

Once all diagnostic tests and voltage tests have been completed, it is necessary to establish that the peripheral components of the system are not faulty and causing apparent motherboard failures or preventing the DigiPoS Retail Blade™ from completing a successful boot. Replace each key component using the following the procedure.
Power down the system.
Using full Electrostatic discharge (ESD) precautions remove the memory, hard
drive, floppy drive, CD ROM and any expansion cards installed.
Re-Install each component individually, re-booting the DigiPoS Retail Blade™
each time until all components has been refitted or until the suspect device has been identified.
If none of the devices are found to be suspect, power down and replace the standard peripheral devices and move to 1st level fault finding in the next chapter.
Page93 of 100
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DigiPoS Retail Blade™Manual

1st Level Fault Finding

The objective of the 1st level test is to identify the possible area of failure and if a local repair can be achieved or if the unit needs to be returned to DigiPoS Systems for further testing and or repair.
System Does Not Boot (Monitor is blank and there is no start-up sound from the system)
Remove any installed PCI & ISA cards from the expansion slots and re-test.
Make sure the RAM is installed correctly by removing it and re-installing it
correctly.
Check to see if there is any problem with the power (+24V, +5V, 12V & -12V).

No VGA Output

Remove any installed PCI & ISA cards from the expansion slots.
Reset the CMOS by installing a jumper on J7, switching on the DigiPoS briefly,
then switch off the DigiPoS and remove the jumper. Once this is done you will have to into the BIOS and re-set all the parameters according to the technical manual for correct operation of the DigiPoS.

Compact Flash failure

Has the CF (Compact Flash) IDE Interface been disabled in the BIOS?
Does the CF card or connector show any signs of damage?
Has the CF card been plugged in correctly?
Change the CF card with a known working unit and re-test.
Are the connectors between the motherboard and the CF card daughterboard in
good condition with no bent or misaligned pins?
Has the Master/ Slave jumper been set correctly?

Hard disk failure

Has the Hard drive been disabled in the BIOS (either SATA or IDE)?
Does the Hard Drive disk cable show any signs of damage?
Is the cable plugged in correctly taking note of the correct orientation for pin 1?
Change the Hard Drive with a known working unit and re-test.
Are the connectors on the daughterboard or the HDD in good condition with no
bent or misaligned pins?
Is the POWER (+5V & +12V) within specified tolerances?
Has the Hard Drive jumpers been set correctly for either Master or Slave
configuration?
(Please check the individual drive type and contact DigiPoS Systems for the appropriate setting)
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DigiPoS Retail Blade™Manual

CD ROM Failure

Has the CD ROM been disabled in the BIOS?
Does the CD ROM cable show any signs of damage?
Is the cable plugged in correctly taking note of the correct orientation for pin 1?
Change the CD ROM with a known working unit and re-test.
Are the connectors on the daughterboard or the CD ROM in good condition with
no bent or misaligned pins?
Is the POWER (+5V & +12V) within specified tolerances?

COM port failure

Remove any installed PCI & ISA cards from the expansion slots.
Enter BIOS and make certain that the COM ports are active and set correctly.
Is there any problems with the –12V?

Parallel Port Failure

Remove any installed PCI & ISA cards from the expansion slots.
Enter BIOS and make certain that the LPT port is active and set correctly.

Onboard LAN Failure

Check that the cable is inserted correctly and that it is the correct type of cable
(Not a cross over cable when connected to a hub etc.
Check the BIOS to see if the onboard LAN is active and set correctly.
Inspect the connectors inside the LAN socket on the rear of the DigiPoS for
damage or foreign objects.

System Hold or Freeze

Remove any installed PCI & ISA cards from the expansion slots.
Enter the BIOS and check the settings are correct according to the type of
operating system used and the type of DigiPoS Retail Blade™ configuration.
Make sure the RAM is installed correctly by removing it and re-installing it
correctly.
If you are using 2 sticks of RAM, ensure they are both the correct type and that
they are matched pairs. A matched pair means that both sticks of memory are the same type, same speed and the same manufacturer.
Run a full system diagnosis of all peripheral components including CPU, RAM,
HDD, FDD, Riser Card and CD ROM if fitted.
A system freeze or hold can also be caused by a multitude of reasons within any
operating system or software. If you continue to experience problems with the DigiPoS it is recommended that you re-install the operating system and or software.
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Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual

Test Sheet Completion

The following test result sheet should be used throughout the testing procedure to record the failure condition of the DigiPoS Retail Blade™. If after completing the procedure the DigiPoS Retail Blade™ cannot be repaired locally, please contact your nearest DigiPoS Systems office and speak to a technical representative to discuss the problems you are having. If you are asked to return the DigiPoS Retail Blade™, a copy of the test sheet must be forwarded to your local DigiPoS Systems office observing any local RA procedures as this will help expedite the repair procedure.
After the repair process has been undertaken, the DigiPoS Retail Blade™ will be returned with a failure notification attached. If no fault can be found then the technicians at the local DigiPoS Systems office as well as the technical manager will undertake a training/diagnostic investigation to prevent any equipment being returned with no fault found and to minimise future disruptions to your operation.
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Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual

Test Sheet

Host S/No: Blade S/No: Date of Test: Company Name: Engineer: DigiPoS Systems Office:
Test Result
Jumper Settings Check
(Check the Manual for correct settings)
Comments
PASS FAIL
Power Up Sequence: Power Standby LED
(When power is applied via the external PSU)
PASS FAIL
Audible System Bleep PASS FAIL
Power ON LED PASS FAIL
HDD Constant RPM PASS FAIL
HDD Access LED Activates PASS FAIL
Video Enabled PASS FAIL
Check List
(Please Circle Result)
Memory Check PASS FAIL
Ext PSU Fan PASS FAIL
Ext PSU Switch Illumination PASS FAIL
BIOS Diagnostic Pass PASS FAIL Temperature LED’s
(Under normal operation, only 1 Green LED
PASS FAIL
should be illuminated)
LAN Activity LED
(Network Diagnostics)
PASS FAIL
Operating System Load Correctly PASS FAIL
PCI Expansion Correct Operation PASS FAIL
Voltage Check Comments Result Check List +3.3V ±5% = 3.14 – 3.47 +5V ±5% = 4.75 – 5.25
- 5V ±5% = 4.75 – 5.25 +5V SB ±5% = 4.75 – 5.25 +12V ±5% = 11.4 – 12.6
-12V Main ±10% = 10.8 – 13.2 +24V Input Voltage ±5% = 22.8 – 25.2
Actual V PASS FAIL
Actual V PASS FAIL
Actual V PASS FAIL
Actual V PASS FAIL
Actual V PASS FAIL
Actual V PASS FAIL
Actual V PASS FAIL
Peripheral Component Changes Comments Result CPU PASS FAIL
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DigiPoS Retail Blade™Manual
Peripheral Component Changes Comments Result RAM PASS FAIL
Peripheral Component Changes Comments Result HDD PASS FAIL
Peripheral Component Changes Comments Result CF PASS FAIL
Peripheral Component Changes Comments Result CD ROM PASS FAIL
Peripheral Component Changes Comments Result RAID Controller PASS FAIL
Peripheral Component Changes Comments Result CPU PASS FAIL
Peripheral Component Changes Comments Result Fans PASS FAIL
Major Component Changes Comments Result Blade PASS FAIL
Major Component Changes Comments Result Power Distribution Board PASS FAIL
Major Component Changes Comments Result External PSU PASS FAIL
Notes
Signed: Print:
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Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual

WARRANTY POLICY

Limited Warranty
This product is warranted to be free of defects in materials and workings. This warranty period shall begin from the date of the accompanying invoice and will be in effect for a period of 1 to 3 Years depending on the Retail Blade™ model.
Warranty Return Procedures
The customer must call the DigiPoS Systems representative’s technical support department or DigiPoS Systems directly first so that any primary fault diagnosis can be carried out. If the fault remains, DigiPoS Systems will issue a Return Authorization form, which must be filled out and returned with the following information:
1) Contact Name and Physical Address.
2) Phone Number including any area or country codes.
3) Model Number.
4) Serial Number.
5) Invoice Number.
6) Date of Purchase.
7) Detailed description of the fault.
Failure to provide complete and correct information will result in significant delays in processing your application for a returns authorization. Once your request has been processed, a Returns Authorization number will be issued and this must be attached to the goods being returned. Only at this stage can the goods now be returned. Any merchandise sent for repair without a valid Returns Authorization number correctly displayed on the packaging will not be accepted and might incur additional costs. All freight costs to return the DigiPoS back to DigiPoS Systems are the responsibility of the customer except where special authorization for freight exemption has been granted by a DigiPoS Systems management representative.
THE FOLLOWING SHALL VOID WARRANTY
Any unauthorized service, modification, tampering, any damages due to accident, misuse, abuse and or operation outside of electrical specifications shall void the warranty. This also includes modification of the specification of the DigiPoS as it was originally supplied including hard drive, memory, CPU, floppy disk drives, expansion cards and any other additional equipment not mentioned here specifically.
There will be charges for labour and/or materials for repairs carried out after the warranty period has expired. Please call your nearest DigiPoS Systems office for a quotation on post warranty service.
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Copyright © 2005 DigiPoS Systems Group
DigiPoS Retail Blade™Manual

DigiPoS Systems Global Office Locations

DigiPoS Systems Australia Unit 7 / 10 Bradford Street, Alexandria NSW 2015. Tel: +61 (0)2 8338 3333 Fax: +61 (0)2 8338 3388
http://www.digipos-systems.com.au
DigiPoS Systems Deutschland GmbH Flintsbacher Str. 6 80686 München Tel: +49 (0) 89/51 777 333 Fax: +49 (0) 89/51 777 330
http://www.digipos-systems.de
DigiPoS Systems France PARIVRY – Bât. Nº12 14, Rue Jules Vanzuppe 94200 Ivry Sur Seine Tèl: (01) 49 59 90 00 Fax: (01) 46 58 24 51
http://www.digipos-systems.fr
DigiPoS Systems United Kingdom Unit 4 Houndmills Industrial Estate Hamilton Close Basingstoke Hampshire RG21 6YT Tel: +44 (0)1256 390700 Fax: +44 (0)1256 356112
http://www.digipos-systems.co.uk
DigiPoS Systems Nordic / Norway Vestvollveien N-2021 Skedsmokorset Norway Tel: +47 64 836 700 Fax: +47 64 836 701
http://www.digipos-systems.com
DigiPoS Systems Switzerland Zweigniederlassung Kloten / Zurich Lindenstr. 20 CH-8302 Kloten / Zurich Switzerland Tel: +41 (0) 1 815 58 64 Fax: +41 (0) 1 815 58 59
http://www.digipos-systems.ch
DigiPoS Systems China 8F, Building A 1050, Huagiang North Shenzhen China Tel: + 86(755) 8328-0265 Fax: + 86(755) 8328-0259
http://www.digipos-systems.cn
DigiPoS Systems North America
309B Commissioners Rd. W. London, Ontario Canada 6J 1Y4 Tel: (519) 474 7987 Toll Free: 1 866 84 PC-POS Fax: (519) 474 2598
http://www.digipos-systems.com
DigiPoS Systems Nordic / Denmark
Hørkær 26 2730 Herlev Danmark Tlf.: 7027 8300 Fax: 7027 8301
http://www.digipos-systems.com
DigiPoS Systems South Africa
Unit 6, Kyalami Cresent, Kyalami Business Park, Kyalami, Midrand, Gauteng, South Africa Tel: +27 (0) 11 466 4000 Fax: +27 (0) 11 466 4038
http://www.digipos-systems.co.za
DigiPoS Systems Taiwan
12F, 120-11 Chung Shan Road, Section 3 Chung Ho City Taipei Taiwan ROC Tel: + 886 2 2226 4055 Fax: + 886 2 2226 4052
http://www.digipos-systems.com
DigiPoS Systems Nordic AB / Sweden
PO Box 4005 Solna Strandvag 14 SE-171 04 Solna Sweden Tel: +46 8 445 28 70 Fax: +46 8 98 15 20
http://www.digipos-systems.com
DigiPoS Systems Nordic / Finland
Kankurinkatu 4 – 6 FIN-05800 Hyvinkaa Finland Tel: +358 19 8712 330 Fax: +358 19 8712 333
http://www.digipos-systems.com
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Copyright © 2005 DigiPoS Systems Group
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