Digimerge DPP22W User Manual

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Model : DPP22W
Ultra Resolution WDR Day/ Night Camera
Printed in KOREA
Model : DPP22W
Ultra Resolution WDR
Day/Night Camera
Instruction Guide
Digimerge Technologies Inc.
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The lightning flash with an arrowhead symbol, within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
WARNING - Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment.
CAUTION : To prevent electric shock and risk of fire hazards:
Do NOT use power sources other than those specified.
Do NOT expose this appliance to rain or moisture.
This installation should be made by a qualified service person and
should conform to all local codes.
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Ultra Resolution WDR Day/ Night Camera
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Contents
Features
Warnings and Precautions
Components
Names and Functions of Parts
Front
Bottom
Back
Installation
LensUsing auto irisUsing C/CS mount lensUsing a C-Mount lens
Connecting to a monitor
Connecting to power
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3
8
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11
12
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15
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How to Use the Camera
Menu
Settings PRESETS
EXPOSURE WDR WHITE BALANCE DAY/NIGHT IMAGE ADJ. SPECIAL
- CAMERA ID
- VIDEO OUT
- DZOOM
- MOTION
- PRIVACY SETUP
RESET
EXIT MENU
Troubleshooting
Specifications
Limited Warranty
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Features
Warning ■
High Resolution Color for Crisp, Clear Video
Progressive image capture690TVL Effective
Wide Dynamic Range (WDR)
The camera delivers high quality pictures, even when backlit, by increasing exposure in dark areas while decreasing it in bright areas;
120dB maximum dynamic range
Day & Night
The camera identifies whether it is day or night and automatically switches to the appropriate mode, depending on its environment. By day, the camera switches to color mode in order to maintain optimal color. At night, it switches to B/W mode so as to obtain better picture definition.
DNR (Digital Noise Reduction)
The amount of low illuminance noise is significantly reduced, and the signal-to-noise ratio (S/N ratio) as well as horizontal resolution, have been improved resulting in a clear and sharp images even in low light.
High Sensitivity for low-light images
The built-in high sensitivity PIXIM SEAWOLF Sensor enables a clear image even at 0.1Lux
Motion Detection
Since the camera detects motion without any additional external sensor, you can monitor activity more efficiently.
VIDEO / DC Drive Lens
The video drive lens and the DC drive lens can be selected by the touch of a switch.
Additional Functions
SYNC (INT/LL), SENS-UP, FLIP(H/V-REV), D-ZOOM, SHARPNESS and PRIVACY functions are provided.
The camera requires periodic inspection.
Contact an authorised technician to carry out the inspection.
Do not Install the camera on a surface that can not support it.
If the camera is installed on an inappropriate surface, it may fall and cause injury.
Do not hold plug with wet hands.
It could cause an electric shock.
Do not dis-assemble the camera.
It may result in an electric shock or other hazards.
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Precautions
Do not install the camera in extreme temperature conditions.
Only use the camera under conditions where temperatures are between
-10˚C and +50˚C. Be especially careful to provide ventilation when operating under high temperatures.
Do not install the camera under unstable lighting conditions.
Severe lighting change or flicker can cause the camera to work improperly.
Do not install or use the camera in an environment where the humidity is high.
It can cause the image quality to be poor.
Do not touch the front lens of the camera.
This is one of the most important parts of the camera. Be careful not to leave fingerprints on the lens cover.
Do not drop the camera and protect it from physical shocks.
It can cause malfunctions to occur.
Do not expose the camera to rain or spill beverage on it.
If it gets wet, wipe it dry immediately. Liquids can contain minerals that corrode the electronic components.
Please check the power supply satisfies the normal specification before
connecting the camera.
Never keep the camera pointed directly at strong light.
It can damage the CMOS.
Do not expose the camera to radioactivity.
If exposed to radioactivity the CMOS will fail.
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Components
1. COLOR BOX CAMERA
2.
AUTO IRIS LENS CONNECTION PLUG
3. L-WRENCH
4. C-MOUNT ADAPTOR
5. INSTRUCTION GUIDE
Names and Functions of Parts ■
Front
② ③
Lens protection cap
Cover the lens when not using it.
CS-Mount lens adaptor
Attach the CS-Mount lens here.
Back Focus clamp screw
Loosen the clamp screw with a screwdriver before adjusting the Back Focal length.
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Names and Functions of Parts
Names and Functions of Parts
Bottom
Mounting bracket screw hole
Use the screw hole when fixing the camera onto the mounting bracket. Please use the clamp screw as specified in the picture.
The mounting bracket can be separated and attached on the top of the camera. please do not tighten the screw to a depth of more than 5mm, otherwise serious damage can occur to the inside of the camera.
Back
⑥ ⑦
OSD EXTRA
⑨ ⑪
Auto iris lens connector
IRIS JACK
AC24V IN DC12V IN
VIDEO
POWER
DC
VIDEO OUT
SET
This is the connection terminal for the auto iris lens.
Auto iris lens selection switch
Change the mode to DC or VIDEO depending on the type of auto iris lens being used.
OSD Extra
L
Connectstothe remote controller(option) whenyou want to installremotely.
Video output terminal
Sends video signals and connects to the video input terminal of the monitor.
Power lamp
Lights up when the correct power is supplied to the camera.
Setting button
SET button
: Used for the menu display. This button can be used to confirm settings after changing the value of the selected function or current conditions.
UP & DOWN buttons :
Used for selecting items by moving the
cursor up or down on the menu screen.
LEFT & RIGHT buttons :
Used when changing item values, by
moving the cursor to the left or right on the menu screen.
Power input terminal
Connects to the power appropriate to each power requirement.
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Installation
Installation ■
Lens
Lenses are sold separately. Lenses such as auto iris lens, CS-Mount lens and C-Mount lens can be used.
Note
Use of the DC auto iris lens is recommended to achieve the best
results for operating this product effectively.
Keep the lens clean.Any foreign objects and fingermarks on the lens can cause inferior
image quality in low light level conditions.
When using an auto iris lens
1. Peel off about 8mm of the outer skin of the auto iris lens cable.
2. Peel off about 2mm of the outer skin of the insulated conductor inside the lens cable.
3. Remove the cover of the auto iris lens connection plug and solder the lens cable to the connector pin in the plug.
Pin No.
DC VIDEO
LENS
No.1 Pin Damping- Red(power) No.2 Pin Damping+ NC No.3 Pin Drive+ White(video signal) No.4 Pin Dreve- Black(GND)
4. Replace the auto iris lens connection plug cover and take off the lens protection cap, and then attach the auto iris lens to the camera by screwing it in clockwise.
5. Insert the connection plug that is connected to the auto iris lens cable into the auto lens connector, which is located on the back of the camera.
OSD EXTRA
IRIS JACK
VIDEO OUT
AC24V IN DC12V IN
POWER
DC
SET
VIDEO
6. Set the lens selection switch, located on the back of the camera, to DC or VIDEO depending on the type of auto iris lens which is being used.
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Installation
When using a CS-Mount lens
Take off the lens protection cap and attach the CS-Mount lens to the camera by screwing it in clockwise.
When using a C-Mount lens
1. Take off the lens protection cap and attach the C-mount adaptor.
2. Attach the C-Mount lens to the camera by screwing it in clockwise.
Note
Use the specified lens connection parts as shown in the picture below.
The use of the wrong sized parts may cause damage to the inside of the camera or result in poor fitting.
Use of a lens which is too heavy affects the balance
of the camera and may cause a malfunction. Please use a lens that weighs less than 450g.
Select Av mode if possible when adjusting
the automatic light control (ALC) of an auto lens. Use of PK mode may cause hunting.
Connecting to a monitor
Connect the video output terminal located on the back of the camera to the monitor.
OSD EXTRA
IRIS JACK
VIDEO OUT
POWER
DC
SET
VIDEO
AC24V IN DC12V IN
The connection method varies depending on the type of monitor and
accessories. Please refer to the user's manual for each instrument.
Turn off the power when connecting.
Connecting to power
Check the standard power requirement before connecting to power.
OSD EXTRA
IRIS JACK
AC24V IN DC12V IN
IRIS JACK
AC24V IN DC12V IN
POWER
DC
VIDEO
OSD EXTRA
POWER
DC
VIDEO
VIDEO OUT
VIDEO OUT
POWER
SET
AC24V IN DC12V IN
POWER
SET
AC24V IN DC12V IN
Dual Power Type (AC 24V/DC 12V, AC 24V Class2)
DC Power Type (DC 12V, 500mA)
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How to Use the Camera
Menu
PRESETS
EXPOSURE
WDR
WHITE BALANCE
DAY/NIGHT
IMAGE ADJ.
SPECIAL
EXIT MENU
SETUP menu
OUTDOORINDOORNORMAL
LENS
DNR
COLOR ROLL
MIDDLE
HIGH
AGC
BLC
SENS-UP
USER
LOW
ATW
INDOOR OUTDOOR
AWB MANUAL
AUTO
FLIP
COLOR BW
SHARPNESS
COLOR GAIN ㆍGAMMA
CAMERA ID
DZOOM
VIDEO OUT
MOTION
PRIVACY SETUP RESET
Settings
Settings can be made using the 5 buttons on the rear of the camera.
OSD EXTRA
IRIS JACK
AC24V IN DC12V IN
VIDEO
POWER
DC
VIDEO OUT
SET
SET
1. Press the SET button
󰼿󰼿󰼿ㆍSettings can now be accessed. The SETUP menu is displayed on the monitor.
SETUP
PRESETS EXPOSURE.. WDR WHITE BALANCE DAY/NIGHT IMAGE ADJ.. SPECIAL.. EXIT MENU.
2. Select a menu item from the list available by using the UP and DOWN buttons.
OUTDOOR
MIDDLE ATW AUTO..
Funtions are selected using up and down buttons.The selected position is displayed in blue.
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How to Use the Camera
Select the function using
the UP or DOWN button.
3.
Set up a selected item by using the Left and Right buttons.
4.
To finish and save the settings, select 'EXIT' and press the SET button.
SETUP
PRESETS EXPOSURE.. WDR WHITE BALANCE DAY/NIGHT IMAGE ADJ.. SPECIAL.. EXIT MENU.
OUTDOOR
MIDDLE ATW AUTO..
Change the status using the LEFT or RIGHT button.
Note
An item with the ".." icon contains a sub-menu. To access a sub-menu, press the SET button.
PRESETS
SETUP
PRESETS EXPOSURE.. WDR WHITE BALANCE DAY/NIGHT IMAGE ADJ.. SPECIAL.. EXIT MENU.
●󰼿
NORMAL : Normal environment.
●󰼿
INDOOR : Indoor environment.
●󰼿
OUTDOOR : Outdoor environment.
OUTDOOR
MIDDLE ATW AUTO..
EXPOSURE
SETUP
PRESETS EXPOSURE.. WDR WHITE BALANCE DAY/NIGHT IMAGE ADJ..
OUTDOOR
MIDDLE ATW AUTO..
When the SETUP menu screen is displayed, selectEXPOSUREby using the Up and Down buttons so that the arrow indicatesEXPOSURE.
EXPOSURE
LENS AGC DNR BLC COLOR ROLL SENS-UP PREVIOUS PAGE.
DC.. MIDDLE MIDDLE OFF LOW 2X
●󰼿LENS : Using this function, you can control the screen brightness. DC / VIDEO / Manual : Select Lens Type
LENS MENU
DC GAIN VIDEO GAIN AI THRESH PREVIOUS PAGE.
0 120 255
500 255
-24-48 60
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How to Use the Camera
●󰼿AGC (AUTO GAIN CONTROL) : In low light the higher the gain level,
the brighter the screen but the higher the noise level.
- OFF / LOW / MIDDLE / HIGH selectable
●󰼿DNR (Digital Noise Reduction) : The level of background noise in low light decreases automatically as the level of gain changes.
- OFF / LOW / MIDDLE / HIGH selectable
●󰼿BLC : To optimize the scene when there is a strong backlight behind the object.
- ON / OFF selectable
ADVANCED BLC SETUP
PERCENTILE
PREVIOUS PAGE.
-30
3035
●󰼿COLOR ROLL : Controls color rolling suppression under fluorescent lighting conditions.
- OFF / LOW / MIDDLE / HIGH selectable
●󰼿SENS-UP : When it is night or dark, the camera automatically detects the light level and maintains a clear picture if this mode is activated.
- 2X, 4X, 8X, 16X, 32X, 64X
- OFF : Deactivates the SENS-UP function.
WDR
SETUP
PRESETS EXPOSURE.. WDR WHITE BALANCE
OUTDOOR
MIDDLE ATW
●󰼿WDR : When the image has simultaneous bright and dark areas, the Wide Dynamic Range makes both areas distinct.
- LOW / MIDDLE / HIGH / USER selectable
WDR LEVEL
BIAS LIMIT PREVIOUS PAGE.
2
34
-30 0
30 36
WHITE BALANCE
Use the White Balance function to adjust the screen colors.
1. Position the cursor to point to WHITE BAL on the SETUP menu screen, select using the Up and Down buttons.
2. Select the desired mode using the Left and Right buttons.
SETUP
PRESETS EXPOSURE.. WDR WHITE BALANCE DAY/NIGHT IMAGE ADJ.. SPECIAL.. EXIT MENU.
OUTDOOR
MIDDLE ATW AUTO..
Select one of the following 5 modes, as appropriate. 󰼿󰼿󰼿●󰼿ATW : The ATW mode continuously monitors.
󰼿󰼿󰼿●󰼿INDOOR : Select when the color temperature is between 4000˚K and 8500˚K
󰼿󰼿󰼿●󰼿OUTDOOR : Select when the color temperature is between 2000˚K and 11000˚K
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How to Use the Camera
󰼿󰼿󰼿●󰼿AWB : To obtain the optimum state under the current luminance
levels, direct the camera to point toward a sheet of white paper and press the SET button. If the environment changes, including the light source, the white balance will require re-adjustment.
󰼿󰼿󰼿●󰼿MANUAL : Select to "fine-tune" the White Balance manually. Set White Balance first using the ATW or AWB mode. Afterwards switch to MANUAL mode, fine-tune the White Balance and then press the SET button.
MANUAL WHITE BALANCE
RED
-18
BLUE
13
PREVIOUS PAGE.
-20
-20
20 20
Note
• Under the following conditions White Balance may not work properly. In such cases, select the AWC mode.
When the color temperature of the subject environment has a very
high temperature range (e.g. clear sky, or sunset)
When the ambient illumination of the subject is low.If the camera is directed toward a fluorescent light, or is installed in
a place where illumination changes dramatically, the White Balance operation may become unstable.
DAY/NIGHT
SETUP
PRESETS EXPOSURE.. WDR WHITE BALANCE DAY/NIGHT IMAGE ADJ.. SPECIAL.. EXIT MENU.
●󰼿AUTO : This camera has an IR Cut-Filter and automatically changes to the appropraite mode according to lighting levels.To set up the switching
OUTDOOR
MIDDLE ATW AUTO..
time and switching speed for the AUTO mode press the SET button.
DAY&NIGHT SETUP
TIME DELAY PREVIOUS PAGE.
1020
●󰼿COLOR : The picture is displayed in color.
●󰼿B/W : The picture is always displayed in black and white.
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How to Use the Camera
IMAGE ADJ.
When the SETUP menu screen is displayed, select 'IMAGE ADJ.' using the Up and Down buttons.
SETUP
PRESETS EXPOSURE.. WDR WHITE BALANCE DAY/NIGHT IMAGE ADJ.. SPECIAL..
OUTDOOR
MIDDLE ATW AUTO..
SHARPNESS : The outline of the video image becomes cleaner and more distinctive as the level of SHARPNESS increases. If the level is set too high, it may affect the video image and generate noise.
-
The available range is -8 ~ 8
COLOR GAIN : To control the color level in the video.
- The available range is -8 ~ 8
GAMMA : Users can change the gamma setting between 25 and100
FLIP SHARPNESS COLOR GAIN GAMMA PREVIOUS PAGE..
OFF
-8 0
-8
2545
FLIP : OFF / HORIZ / VERT / BOTH selectable
IMAGE
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SPECIAL
When the SETUP menu screen is displayed, select 'SPECIAL' by using
8
0
8
100
HORIZOFF
BOTHVERT
the Up and Down buttons so that the arrow indicates 'SPECIAL'.
SETUP
PRESETS EXPOSURE.. WDR WHITE BALANCE DAY/NIGHT IMAGE ADJ.. SPECIAL.. EXIT MENU.
OUTDOOR
MIDDLE ATW AUTO..
25
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How to Use the Camera
SPECIAL
CAMERA ID VIDEO OUT.. DZOOM MOTION PRIVACY SETUP.. RS485 SETUP.. RESET RETURN
OFF
OFF OFF
CAMERA ID : User can enter a unique name for the respective camera. The maximum length of the ID is ten characters.
󰼿󰼿󰼿ㆍYou can choose ON and OFF with the selector. If you select ON, the entered camera ID is displayed at the selected position in the video picture (normal operation).
󰼿󰼿󰼿ㆍPress the setup button while in ON mode. 󰼿󰼿󰼿ㆍSelect the desired position with the selector.
CAMERA ID
ID POSITION PREVIOUS PAGE.
PIXIM UP-LEFT
󰼿󰼿󰼿①󰼿Move the cursor to the desired letter by using the Set-Up button. 󰼿󰼿󰼿②󰼿Select an ID from A,B~Y,Z, a,b~y,z, 0,1~8,9 by using the LEFT and
RIGHT buttons. 󰼿󰼿󰼿③󰼿Repeat the above steps until the ID is complete.
CAMERA ID
ID POSITION PREVIOUS PAGE.
PIXIM UP-LEFT
󰼿󰼿󰼿①󰼿Select the position where the ID is to be displayed by using the LEFT and RIGHT buttons.
VIDEO OUT : Move the cursor to select the video system
- VIDEO STANDARD : You can select NTSC / PAL, Video level, Sync level, Burst level.
VIDEO STANDARD
VIDEO SELECT VIDEO LEVEL SYNC LVL BURST LVL VIDEO OUT COLOR BAR VERSION PREVIOUS PAGE..
0 0
80 100 150
-16 15
-16
NTSC
15
INTERLC
OFF
DZOOM : Digital P/T/Z are used to create a zoom lens effect. Zoom Factor (1X to 4X), Pan(±100%, center of image can be moved to left and right edges of screen), Tilt(±100%, center of image can be moved to top and bottom edges of screen)
DZOOM
ZOOM
1
-100
0
PAN TILT PREVIOUS PAGE..
-100
0
1
4 100 100
MOTION : Motion detection feature allows camera to trigger alarm message upon detecting motion based on set parameters. The camera detects an object's movement by sensing disparity of outline, and level of brightness and color.
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How to Use the Camera
MOTION DETECTION
ACTIVITY THR. MESSAGE TIME SETUP MOTION ZONE..
PREVIOUS PAGE.
0 25 225
1 5 10
MOTION ZONE SETUP
󰼿󰼿󰼿ㆍWhite : MOTION ZONE Position movement Green : MOTION ZONE Size enlargement Red : MOTION ZONE Size reduction
󰼿󰼿󰼿ㆍFor MOTION ZONE confirmation, keep SET button pressed for a few seconds
PRIVACY SETUP : Mask selected area to ensure privacy.
PRIVACY MASK SETUP
PRIVACY MASK MASK COLOR PREVIOUS PAGE.
OFF WHITE
ENABLE MASKS (1 to 6)
MASK 1 MASK 2 MASK 3 MASK 4 MASK 5 MASK 6 PREV. NEXT.
ON OFF OFF OFF OFF OFF
ENABLE MASKS (7 to 12)
MASK 7 MASK 8 MASK 9 MASK 10 MASK 11 MASK 12 PREV.
White : PRIVACY-ZONE Position movement
Blue : PRIVACY-ZONE Size enlargement or reduction
For PRIVACY-ZONE confirmation, keep SET button pressed for a few seconds.
RESET
Resets the camera settings to the factory defaults.
EXIT MENU.
Saves all the setting menus and then exits.
OFF OFF OFF OFF OFF OFF
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Troubleshooting
If you have trouble operating your camera, refer to the following table. If the guidelines do not enable you to solve the problem, contact an authorized technician.
Problem
Nothing appears on the screen.
The image on the screen is dim.
The image on the screen is dark.
The camera is not working properly, and the surface of the camera is hot.
The Motion Detection function does not work.
Color is not correct.
The screen flickers continually.
• Check the power connections.
• Check the VIDEO signal line connection.
Make sure the lens is clean. Clean the lens with a soft clean lint free cloth.
• Adjust the monitor contrast & brightness controls.
Re-position the camera if necessary.
• Adjust the contrast control of the monitor. If you have an intermediate device, set the 75/ Hi-z
• properly.
• Check that an appropriate power source is connected to the camera.
• Check that MOTION DET in the SPECIAL SETUP is not set to 'OFF'.
Check the WHITE BAL settings in the SETUP menu.
• Check that the camera is not facing toward the sun.
Solution
ITEM
Power Consumption
Image Sensor Effective Pixels Dynamic Range Horizontal Resolution Min. Illumination Day & Night White Balance WB Range Shutter Speed Sens-up Privacy Masking AGC Image Flip Camera ID S/N Ratio Video Output OSD Sync. System Iris Control Operating Humidity Operating Temp.
Specifications
NTSC
AC24V / DC12V
170mA(AC24V) / 250mA(DC12V)
PIXIM 1/3" High Sensitivity Digital Sensor
758(H) x 540(V)
120dB(Max)
690TVL Effective
0.1Lux
AUTO / COLOR / B/W
Auto / AWB / Indoor / Outdoor / Manual
2000˚K~11,000˚K
up to 1/30, 720 sec
Auto / Off (Selectable x2 ~ x64)
12 Zones
Low / Auto / High / Off
Horizontal and Vertical
On / Off
More than 50dB
Composite video output 75 ohm terminated
Built-in
Internal / Line Lock
DC / VIDEO
30% ~ 90% RH
-10˚C to 50˚
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Limited Warranty
Digimerge Pinnacle Series Cameras . 5 Year Limited Hardware Warranty Warranty : Subject to the exclusions, limitations and exceptions, Digimerge warrants to the initial
end-user purchaser that this hardware product is free from manufacturing defects in material and workmanship under normal use for a period of five (5) years from the date of purchase.
Warranty Details :
The five (5) year warranty period consists of :
One (1) year over-the-counter replacement warranty covering parts and laborFour (4) additional years of repair depot warranty covering parts and labor with proof of RA
issued by Digimerge tech Note: Return Authorization number (RA) must be issued by Digimerge Technical Support to the Dealer prior to product replacement at the Distributor.
Exceptions to the above warranty are : Camera components including, but not limited to, moving parts, motors, fans, heaters, camera image sensors, IR Cut Filters, DC iris and lens assemblies are warranted for a one (1) year period Pan Tilt Zoom (PTZ) Cameras and related components including electrical slip ring contacts, and pan/tilt/lens motors are warranted for a one (1) year period.
NOTE : Products are subject to continuous improvement. DIGIMERGE Technologies Inc. and its subsidiaries reserve the right to modify product design, specifications and prices, without notice and without incurring any obligation.
For valid warranty claims made during the warranty period, upon proper proof of purchase (which is defined as a "valid form of a bill of sale or receipt from an authorized retailer or distributor showing the original date of purchase"), defective products will, at the sole discretion of Digimerge, be repaired or replaced with equal or better product in terms of hardware features without charge if all the conditions set forth in this document are met. Any products repaired or replaced within the warranty period, shall be warranted by Digimerge to the initial end-user purchaser for 90 days from the return shipment date, or the remainder of the warranty term, whichever is longer. Products and parts, at Digimerge's sole discretion, may be replaced with new or refurbished items, and the products and parts replaced become the property of Digimerge. Product returned to Digimerge must be in its original packaging or in packaging which provides the product with protection equivalent to the original packaging, and sent with the postage charges prepaid via a shipping method that provides for tracking of your package, to the address provided at the time the RA (Return Authorization) was requested (see "Warranty Service" for explanation of how to obtain an RA). The customer is responsible for all shipping costs associated with the return of the defective products for warranty service to Digimerge warranty/repair depot facilities. Products will be returned to the end-user freight prepaid.
Exclusions and Limitations: Any of the following will void this warranty:
1. Installation or use of the product other than strictly in accordance with the instructions contained in the product's instruction manual;
2. If the product is subjected to operating conditions (including atmospheric, moisture and humidity conditions) outside of the acceptable conditions specified in the product's instruction manual;
3. If the product is subjected to misuse (not adhering to instructions supplied with the product), negligence, modification (of hardware, firmware or software) or abuse;
4. If the product is subjected to electrical short circuits or transients, accident, fire, flood or Acts of God;
5. Adjustment, maintenance or repair of the product other than in accordance with Digimerge approved procedures; and
6. Use of replacement parts other than those specified by Digimerge.
7. If the products original identification (trademark, serial number, model number) markings have been removed, defaced or altered
DIGIMERGE MAKES NO CLAIMS OR WARRANTIES OF ANY KIND WHATSOEVER REGARDING THE PRODUCT'S ABILITY OR EFFECTIVENESS IN PREVENTING OR REDUCING THE RISK OF, OR DAMAGES RESULTING FROM, LOSS OR THEFT OF PROPERTY OR PERSONAL INJURY. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. DIGIMERGE SHALL IN NO EVENT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND OR CHARACTER, INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR CLAIMS AGAINST THE PURCHASER BY ANY THIRD PERSON, EVEN IF DIGIMERGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
No claims or statements regarding the product, whether written or verbal, by salespeople, retailers, dealers or distributors, that are not contained in this limited warranty or in the owner's manual are authorized by Digimerge and do not modify or expand this warranty. Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury. To the extent that such restrictions on limitations apply to the products, the above limitations and exclusions may be limited in their application. In that case, when the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty, and if damages may not be limited then the above limitations on damages apply, but only to the greatest extent permitted by local law.
Warranty Service :
Warranty service can be received by contacting your Digimerge dealer (during the warranty period). The dealer is required to first contact Digimerge Technical Support for assistance. In the event the problem cannot be resolved over the phone or via email, Digimerge will advise to return the product, at customer's expense, for repair or replacement. Upon receipt of the defective camera, Digimerge will send a repaired or replacement camera at Digimerge's expense to the customer. Dealer should send product to:
In United States :
Digimerge Returns Schenker Logistics 2363 E. Perry Road Suite 171, Dock Door 44 Plainfield, IN 46168
In Canada :
Digimerge Technologies Inc., Attention: Repair Department 250 Royal Crest Court Markham, Ontario, Canada L3R 3S1
Out of warranty service : Please visit our web site (www.digimerge.com) for the name and location of the Digimerge authorized service centers.
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